346 Technology jobs in Inglewood
Technical Advisor - Professional Technology & Support
Posted 12 days ago
Job Viewed
Job Description
About the Role
Located in our Burbank, CA facility, Canon U.S.A., Inc., seeks a Technical Advisor. You will join our Imaging Products and Solutions team to support the motion picture business and VIP customers
If you have technical experience in live-streaming video production, and the cinema market, this could be the job for you!
Utilize your technical expertise and industry experience to demonstrate Canon's imaging products and services with the goal of supporting current professional clients and exploring new business opportunities.
Note: This position works in the Burbank Office, Monday through Friday and requires ability to work some nights and weekends as needed.
Your Impact
-
Serve as on-site manager to oversee and execute product management's vision to build out the Burbank location to include a fully functional virtual studio integrating PTZ and other Canon products
-
Provide high level product expertise, including product demos, consultation and troubleshooting to imaging professionals
-
Conduct and manage in person and virtual product demos and product training seminars
-
Collaborate with Canon's Marketing Dept to provide product knowledge expertise on product launches, marketing collateral, events, and special projects
-
Represent Canon in on camera interviews, social media and marketing content
-
Develop audio/visual and technical documentation support materials to enhance information presented during training, technical support programs, training courses offered in the Burbank facility
-
Represent Canon as expert in the field at local association and cinema community events
-
Foster third party relationships
About You: The Skills & Expertise You Bring
-
Bachelor's degree in a relevant imaging field or equivalent experience required plus 7 years of related experience as an imaging professional
-
Experience in the technical aspects of motion picture production and/or the live broadcast market preferred
-
Experience with PTZ/remote camera systems, control and streaming protocols is required
-
Requires relevant technical training experience including curriculum development
-
Must have good verbal and written communication skills
-
Flexibility to work some evenings and weekends during events
-
Highly organized, self-starter with excellent interpersonal skills in changing environments
-
Detail and deadline-oriented with the ability to quickly analyze problems and make independent and confident decisions
-
Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
-
Ability to multitask and prioritize projects and deadlines
-
Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook and Teams
We are providing the anticipated salary range for this role: $96,880 - $45,090 annually
Company Overview
About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately 28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at.
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site ( , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ( .
#CUSA
Workstyle Description
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#PM19 #LI-NF1#LI-ONSITE
Location US-CA-Burbank
Company Canon U.S.A., Inc.
Requisition ID 33306 Category Product Support Position Type Full-Time Workstyle Full-Time On Site
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at
Technical Advisor - Professional Technology & Support
Posted 12 days ago
Job Viewed
Job Description
Technical Advisor - Professional Technology & Support
Location
US-CA-Burbank
Company
Canon U.S.A., Inc.
Requisition ID
33306
Category
Product Support
Position Type
Full-Time
Workstyle
Full-Time On Site
About the Role
Located in our Burbank, CA facility, Canon U.S.A., Inc., seeks a Technical Advisor. You will join our Imaging Products and Solutions team to support the motion picture business and VIP customers
If you have technical experience in live-streaming video production, and the cinema market, this could be the job for you!
Utilize your technical expertise and industry experience to demonstrate Canon's imaging products and services with the goal of supporting current professional clients and exploring new business opportunities.
Note: This position works in the Burbank Office, Monday through Friday and requires ability to work some nights and weekends as needed.
Your Impact
- Serve as on-site manager to oversee and execute product management's vision to build out the Burbank location to include a fully functional virtual studio integrating PTZ and other Canon products
- Provide high level product expertise, including product demos, consultation and troubleshooting to imaging professionals
- Conduct and manage in person and virtual product demos and product training seminars
- Collaborate with Canon's Marketing Dept to provide product knowledge expertise on product launches, marketing collateral, events, and special projects
- Represent Canon in on camera interviews, social media and marketing content
- Develop audio/visual and technical documentation support materials to enhance information presented during training, technical support programs, training courses offered in the Burbank facility
- Represent Canon as expert in the field at local association and cinema community events
- Foster third party relationships
About You: The Skills & Expertise You Bring
- Bachelor's degree in a relevant imaging field or equivalent experience required plus 7 years of related experience as an imaging professional
- Experience in the technical aspects of motion picture production and/or the live broadcast market preferred
- Experience with PTZ/remote camera systems, control and streaming protocols is required
- Requires relevant technical training experience including curriculum development
- Must have good verbal and written communication skills
- Flexibility to work some evenings and weekends during events
- Highly organized, self-starter with excellent interpersonal skills in changing environments
- Detail and deadline-oriented with the ability to quickly analyze problems and make independent and confident decisions
- Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
- Ability to multitaskand prioritize projects and deadlines
- Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook and Teams
We are providing the anticipated salary range for this role: $96,880 - $45,090 annually
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately 28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at
Who We Are
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.And Even More Perks!
-Employee referral bonus-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
*Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at
#CUSA
Workstyle Description
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#PM19 #LI-NF1#LI-ONSITE
Need help finding the right job?
We can recommend jobs specifically for you!
Click here to get started.
Technical Advisor - Professional Technology & Support

Posted 4 days ago
Job Viewed
Job Description
Located in our Burbank, CA facility, Canon U.S.A., Inc., seeks a Technical Advisor. You will join our Imaging Products and Solutions team to support the motion picture business and VIP customers
If you have technical experience in live-streaming video production, and the cinema market, this could be the job for you!
Utilize your technical expertise and industry experience to demonstrate Canon's imaging products and services with the goal of supporting current professional clients and exploring new business opportunities.
Note: This position works in the Burbank Office, Monday through Friday and requires ability to work some nights and weekends as needed.
**Your Impact**
- Serve as on-site manager to oversee and execute product management's vision to build out the Burbank location to include a fully functional virtual studio integrating PTZ and other Canon products
- Provide high level product expertise, including product demos, consultation and troubleshooting to imaging professionals
- Conduct and manage in person and virtual product demos and product training seminars
- Collaborate with Canon's Marketing Dept to provide product knowledge expertise on product launches, marketing collateral, events, and special projects
- Represent Canon in on camera interviews, social media and marketing content
- Develop audio/visual and technical documentation support materials to enhance information presented during training, technical support programs, training courses offered in the Burbank facility
- Represent Canon as expert in the field at local association and cinema community events
- Foster third party relationships
**About You: The Skills & Expertise You Bring**
- Bachelor's degree in a relevant imaging field or equivalent experience required plus 7 years of related experience as an imaging professional
- Experience in the technical aspects of motion picture production and/or the live broadcast market preferred
- Experience with PTZ/remote camera systems, control and streaming protocols is required
- Requires relevant technical training experience including curriculum development
- Must have good verbal and written communication skills
- Flexibility to work some evenings and weekends during events
- Highly organized, self-starter with excellent interpersonal skills in changing environments
- Detail and deadline-oriented with the ability to quickly analyze problems and make independent and confident decisions
- Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
- Ability to multitask and prioritize projects and deadlines
- Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook and Teams
We are providing the anticipated salary range for this role: $96,880 - $45,090 annually
**Company Overview**
About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately 28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at.
**Who We Are**
_Where Talent Fosters Innovation._
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
**What We Offer**
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
**And Even More Perks!**
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site ( , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ( .
#CUSA
**Workstyle Description**
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
**Posting Tags**
#PM19 #LI-NF1#LI-ONSITE
**Location** _US-CA-Burbank_
**Company** _Canon U.S.A., Inc._
**Requisition ID** _33306_ **Category** _Product Support_ **Position Type** _Full-Time_ **Workstyle** _Full-Time On Site_
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at
Information Technology
Posted 1 day ago
Job Viewed
Job Description
CA based IT Co: RJT Compuquest, Inc. DBA Apolis has multi. openings @ var. lvls. @ its Santa Monica, CA hqs & unanticipated lctns. across the U.S. for the ff. pos.: Sftwr Dvlpr/Engr to dvlp, create, & modify comp. apps. sftwr & spec. utl. pgrms & customize sftwr for clients - Wage level $160,000- $85,000 . Bachelor's Degree with 0-5 years exp. Req.Bus. Anlst- to analyze bus. & other data proc. probs. for app. to elec. data proc. sys. Wage level: 145,000- 150,000 Bachelor's Degree with 0-5 years exp. Req.Sftwr QA Engr & Testers- to dvlp & execute sftwr test plans inorder to identify sftwr prblms & causes;- Wage level 86,000 to 135,000. Bachelor's Degree with 0-5 years exp. Req. Comp. Sys Engr/Architect- to des. & dvlp. soln. to apps. prblms & sys. admin issues. Prfrm sys. mgmt. & integ. func. - Wage level 150,500 to 155,000. Bachelor's Degree with 0-2 years exp. Req. DB Architect- dsgn strat for ent DB sys. & set standards for ops., prgrmmng, & security. Dsgn & constr lge RDBS - Wage level 152,000 to 155,000. Bachelor's Degree with 0-2 years exp. IT Proj Mgr to plan, initiate & manage it proj, lead, guide, & monitortech staff- Wage level 240,000 Bachelor's Degree w 0-5 yrs exp.; Comp. Programmer to create, modify, & test code & srcipts for comp. app to run; work specs. Drawn by software & web developers- Wage Level: 85,000- 126,000. Travel/relocation to various unanticipated worksites within the United States is required. International travel is not required. Exact worksite location and frequency of travel (in percentage) can't be predicted as it may vary/change depending on proj. availability. Bachelor's degree or equiv. is min. educ. req along with work related experience & major field of study in: CIS,MIS,BusAd,Engrng or rel. Intrstd. in any of the psns. above, pls. send resume to: Apolis; Attn: HR, 1299 Ocean Avenue, Suite 470, Santa Monica, CA 90401.
Technical Support
Posted 2 days ago
Job Viewed
Job Description
Location: Los Angeles, CA 90032
Type: Direct Hire | 100% On-Site
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Pay Range: $31/HR - $36/HR (Non-Exempt)
Position Summary
Our client, a leading private university in Los Angeles, CA, is seeking an Imaging Support Specialist (ISS) to join their medical enterprise. You will provide technical support for imaging systems, modalities, and related technologies within a healthcare environment. This position ensures the reliability and performance of imaging applications and equipment by maintaining, troubleshooting, and assisting with hardware, software, and network issues. The ISS serves as the key liaison between clinical staff, IT teams, and vendors, delivering timely solutions and high-quality customer service.
Responsibilities
- Serve as the on-site, in-person point of contact for all imaging system support and troubleshooting.
- Install, configure, and maintain imaging workstations, peripherals, and software applications.
- Support end-users and resolve technical issues related to imaging systems both on-site and remotely.
- Troubleshoot network and connectivity issues involving imaging devices.
- Assist with onboarding, assessment, and troubleshooting of medical imaging devices.
- Maintain and update hardware inventory and documentation.
- Participate in daily imaging huddles and departmental meetings to support operational needs.
- Ensure all imaging systems remain secure and updated with current software and patches.
- Create and maintain knowledge base articles and training materials for users.
- Escalate issues to tier 2 or other IT departments as appropriate.
- Support clinical and IT projects involving imaging systems and related infrastructure.
- Assist with testing, validation, and deployment of new imaging technologies.
- Provide excellent customer service and communication to ensure user satisfaction.
Qualifications
Education:
- High school diploma or equivalent required.
- Minimum of one year supporting imaging or technical environments; healthcare experience preferred.
- Strong understanding of computer hardware, diagnostic monitors, and imaging peripherals.
- Familiarity with imaging workflows and systems such as PACS, RIS, or DICOM.
- Effective troubleshooting and problem-solving abilities.
- Strong written and verbal communication skills.
- Experience using ticketing systems for issue tracking and resolution.
- Basic knowledge of networking and connectivity fundamentals.
- Ability to work collaboratively with clinical and technical teams.
Why This Role Matters
This position plays a critical role in ensuring that clinical imaging systems operate efficiently and reliably, directly supporting patient care. The Imaging Support Specialist bridges technology and healthcare, delivering essential support to clinicians and maintaining the systems that drive diagnostic accuracy and workflow efficiency.
Please submit your resume in Word or PDF format to be considered.
Technical Support
Posted 3 days ago
Job Viewed
Job Description
POSITION OVERVIEW
Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.
ESSENTIAL JOB FUNCTIONS
- Maintain an in-depth knowledge of our complete line of products and services.
- Embrace and learn the Video Surveillance / CCTV technologies and their applications.
- Provide product demos and technical training to the sales team and customers.
- Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
- Build and test PC-based DVR systems to customer's specifications.
- Provide prompt and effective customer service and technical support.
- Service customers in an effective and efficient manner; partner with internal teams proactively.
- Answer calls and emails regarding technical support requests and log into ticketing systems.
- Perform other duties as assigned
ESSENTIAL REQUIREMENTS
- Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
- Ability to maintain confidential business information
- Ability to respond to customers in a timely and effective manner
- Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
- Ability to work independently with minimum supervision
- Ability to work under pressure
- Strong troubleshooting, problem-solving, and team player mindset is a plus
- Proactive and enthusiastic to excel
OTHER REQUIREMENT
- Domestic and/or International Travel may be required (up to 25%)
- Willing and able to work additional hours when needed
- Bend, lift, open and move product and related office items varying in weight up to 30lbs,
EDUCATION
- 1+ Years of Professional Experience in technical support or related areas
- Experience in the security system industry is highly desired
- A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
- Preferred certificate: CompTIA A+
- Fresh graduates will also be considered
Technical Support
Posted 12 days ago
Job Viewed
Job Description
We are seeking a motivated and eager-to-learn Temp - Technical Support specialist to join our MIS - IT Department at MGA Entertainment. This role is designed for someone who is passionate about IT, hungry to learn, and interested in growing with a dynamic team leading in a multi-industry platform. You will provide both remote and on-site support to corporate users, ensuring seamless operation of hardware, software, and network systems. As you progress, additional responsibilities may be assigned by the IT Global Manager.
Key Responsibilities
• Install, configure, and maintain front-end equipment, including imaging and testing of devices.
• Troubleshoot hardware, software, networked peripheral devices, cabling, and networking hardware for end users.
• Manage and track support tickets using FreshService to ensure timely resolution of issues.
• Provide prompt and effective support to corporate users in a fast-paced environment, both remotely and desk-side.
• Maintain accurate inventory records of IT assets.
• Collaborate with the IT team on various projects and tasks as directed by the IT Global Manager.
• Embrace and thrive in an IT environment that supports multiple industries.
Education & Experience:
• Some college coursework in IT or related field or equivalent practical IT work experience.
• Prior experience in a technical support role is a plus but not required.
• Familiarity with helpdesk software like FreshService is a plus.
Key Skills:
• Strong problem-solving skills and a willingness to learn.
• Excellent communication skills to assist users effectively.
• Ability to work independently and as part of a team.
• Basic knowledge of Windows and Mac operating systems, network troubleshooting, and IT hardware.
Pay Range: $20.00 - $23.00 hourly
Be The First To Know
About the latest Technology Jobs in Inglewood !
Office Technology Specialist
Posted 5 days ago
Job Viewed
Job Description
Office Technology Specialist
Cooley is seeking an Office Technology Specialist to join the Technology Office Operations team.
Position summary : Cooley Technology embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. To that end, the Office Technology Specialist is expected to recognize that the Cooley Technology department is a service organization, first and foremost, and will be evaluated on this requirement equal in importance to the technical and operational responsibilities outlined later in this document.
Under supervision of the OTM and support to Assistant OTM's, ensure office computers, printers, scanners, telephones, and other computer or telephone-related devices are productively deployed and used. Assists service desk personnel and local OTM with troubleshooting and operational maintenance of desktop systems. Performs various technical duties, which include, but are not limited to, the following:
Position responsibilities:
- Use ticketing system to track all customer reports of hardware, software, telephone, mobile device and peripheral problems
- Use User Experience Monitoring application on a daily basis
- Install and configure desktop, laptop, and telephone equipment in accordance with firm defined installation templates or guidelines
- Assist HR and Facilities with ergonomic equipment setups
- Install, troubleshoot and maintain PC peripheral equipment such as printers, scanners and mobile devices
- Provide on-site technical assistance, including computer setup and breakdown, office moves, troubleshooting of printer, scanner, mobile devices and other technology equipment support, as needed
- Actively participate in pilot groups and perform quality assurance of computer system builds, program deployment and updates
- Isolate customer problems with hardware and/or software as first-line support and escalates problem resolution to more senior specialists, as necessary
- Enter data into and manage inventory databases to track information pertaining to hardware and software moves, adds/changes. Tracks all Change Forms relating to new hires, departures, support and name changes
- Familiar with Cooley software applications and prepares documents, statistical charts, graphs and spreadsheets as needed. Coordinate change forms for local office regarding technology functions
- Setup and maintenance of conference room audiovisual equipment
- Meeting setup and support for video conferencing using web-based conferencing systems. Also, will provide on-site technical support for off-site/remote trials or conferences
- Troubleshoot and resolve wireless connectivity for internal and external customers
- Provide support for telephone programming and handset maintenance under direction of OTM
- Provide back-up help desk & technical coverage, as needed
- Troubleshoot and coordinate repairs of hardware and software with vendors
- All other duties as assigned or required
Skills and experience :
Required:
- Available to work overtime, as required
- After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
- 2+ year's applicable and relevant technical experience
- Proficient knowledge of Windows operating systems to include but not limited to Windows 10 and Windows 11
- Working knowledge of MS-Office Suite ranging from 2016 and higher
Preferred:
- Bachelor's degree
- Knowledge of Windows Server 2019
- Basic networking architecture knowledge to include but not limited to TCP/IP, DHCP, and DNS
- Prior experience working in a law firm or professional services industry
- Experience working in a smaller setting where the technician has 'worn many technology hats'
Competencies:
- Exceptional customer service skills
- Strong analytical skills and effective presentation skills to allow for effective customer support
- Ability to work well with others including technicians to maintain efficient systems operations
- Ability to complete work in a timely manner with excellent attention to detail and follow-through
- Work well under pressure and tight deadlines
- Excellent communication skills, both oral and written
- Professional, client-service orientation and demeanor
Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices.
EOE.
The expected hourly pay range for this position with a work schedule of 40 hours per week is $39.00 - $8.00 ( 81,120.00 - 99,840.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.
We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.
Technology Training Specialist
Posted 5 days ago
Job Viewed
Job Description
We're seeking a Technology Training Manager to lead technical training initiatives and enhance end-user experience across a wide range of modern business applications. This role is perfect for someone who thrives on teaching non-technical users, driving technology adoption, and building strong relationships between IT and the user community.
Key Responsibilities:
- Lead training sessions, eLearning modules, and user documentation.
- Partner with IT teams to improve workflows and user experience.
- Provide expertise in Microsoft Office, and other core business applications.
- Support technology rollouts with change management strategies.
- 3+ years in IT training or user experience roles in a professional environment
- Excellent presentation, communication, and customer service skills.
- A proactive approach to improving user adoption and engagement.
- $100K - $115K salary, bonus eligibility, and hybrid work flexibility (2-3 days).
- The opportunity to shape technology adoption and create a lasting impact on end-user experience.
- Collaborative, professional environment where your expertise is valued.
Apply now if you're passionate about helping professionals master the tools they need to succeed and enjoy the challenge of making technology simple, accessible, and engaging!
Technology Project Designer
Posted 6 days ago
Job Viewed
Job Description
Are you Ready to Engineer Your Career? At IMEG , one of the largest design consulting firms in the U.S., we strive to provide exciting and rewarding career opportunities to our team members. We work hard and are passionate about what we do but also love to have fun along the way. We celebrate the ability to be a firm of over 3000 employees in the US and beyond who still provides a local office approach and feel to each of our employee-owners. From opportunities to get involved and give back locally through our Community Involvement Committees to the ability to partner with exciting clients, we take our jobs seriously but have a great time in the process.
As a company, we believe in investing in our team members and providing an environment for expansive growth. We put people first.We are proud to say we are a 100% employee-owned organization and take pride in our commitment to being a great place to work. We support this commitment through work-life balance, flexibility, continuoustraining and development opportunities, andcommunity impact. We reward innovation, hard work, and support a culture of sustainability.
IMEG is growing, and we'd love to have you join our team! We are currently seeking a Technology Project Designer in our Anaheim, CA office. As a Technology Project Designer, you will lead design efforts as a project manager or lead engineer for low to moderate complexity projects and collaborate with senior staff for the delivery of larger and high complexity projects. They will be responsible for working closely with a team of engineers and consultants to provide engineering solutions and advice to clients to ensure positive outcomes. Primary responsibilities will include assisting in engineering analysis, design, and implementation oversight of low-voltage technology (ICT) systems in buildings. This position will be expected to work within the project's monetary budget, train, mentor, and collaborate with cross-functional teams to meet project goals and client expectations.
Principal Responsibilities
* Lead design efforts for the analysis of IT structured cabling, audio/video, security, and other low-voltage building systems. Utilize engineering software and tools to create detailed designs, specifications, and calculations according to code requirements and IMEG standards
* Interact with clients to understand their needs, gather project requirements, and communicate technical information effectively. Build and maintain client relationships through professional communication
* Work as part of a project team to support the execution of consulting projects. Lead efforts in project planning, budgeting, and scheduling tasks to meet project deadlines and objectives. Document design decisions and instructions from clients while monitoring project design progress as related to percent complete and fee expended.
* Analyze engineering problems and propose innovative solutions. Collaborate with senior engineers and consultants to develop practical and efficient solutions
* Provide in-process design reviews of IT structured cabling, audio/video, security, and other low-voltage building systems design, calculations, and specifications. Implement IMEG quality control processes to ensure that engineering designs and solutions meet IMEG quality standards, industry standards and client requirements
* Stay up to date with industry trends, emerging technologies, and best practices in low-voltage technology (ICT) engineering. Contribute to research, development, and innovation efforts within IMEG
* Prioritize safety in all aspects of engineering work. Identify and mitigate potential safety risks associated with low-voltage technology ICT systems
* Collaborate with multidisciplinary teams, including other engineers, architects, and project managers, to deliver integrated solutions that meet project goals
* Identify potential project problems and seek advice from the Project Manager
* Oversee projects through bidding and construction administration phase
*This position is not eligible for sponsorhsip
Required Skills/Abilities
* Proficiency in design techniques, tools, and concepts involved in the production of technical plans and specifications
* Strong technical and analytical skills including proficiency of principles relating to electrical voltage and current, digital and analog signals, basic IT networking topologies and protocols, as it relates to electrical low-voltage systems design for buildings
* Ability to train and mentor less experienced staff
* Proficiency of industry standard engineering software and tools
* Excellent communication and interpersonal skills
* Ability to work collaboratively in a team environment
* Attention to detail and problem-solving skills
* Eagerness to adapt to new challenges
* Proficiency in the use of BIM software
* Proficient with MS Office Suite including but not limited to Word, Excel, and Outlook
* Ability to clearly communicate in both oral and written communication to individuals or groups
* Ability to travel up to 10% with occasional overnight stays
Education and Experience
* Bachelor of Science (BS) Degree in Electrical, Electronics, Computer or related Engineering, Information Technology, Computer Science, related STEM field, or equivalent required
* Engineering In Training (EIT) Certification preferred
* 3 years of experience minimum required, 4 preferred, in the building design consulting industry
OR
* Associates degree, or certificate, in Building Information Modeling (BIM) or Engineering preferred
* 7 years of experience minimum required, 8 preferred, in the building design consulting or construction industry
Physical Requirements
* Regularly required to sit, walk, stand, talk, see, hear, and lift objects up to 25 pounds.
* Occasionally required to drive, kneel, stoop, crouch, crawl, reach with hands or arms, and grasp or pull.
* Will have limited exposure to outside weather conditions and loud noises.
Salary Range $92,000 - $123,000. Minimums and maximums may vary based on
location. Individual pay will be based on several factors including experience, knowledge,
skills, and abilities of the applicant. Other rewards may include annual bonuses and stock
ownership options. In addition, IMEG Corp. provides a variety of benefits to employees,
including health insurance coverage, an employee wellness program, life and disability
insurance, a retirement savings plan, paid holidays, and paid time off (PTO). This
information is being provided in compliance with local laws. Additional information
regarding employee benefits may be found on our company website at
IMEG , an employee-owned corporation, is committed to investing in employees' futures through professional development programs and opportunities for career advancement. We offer a comprehensive benefits package including generous PTO, flexible schedule, and assistance with tuition reimbursement. Additionally, employees are eligible to enroll in health, dental, vision, and life insurance on their first day of employment.
Want to learn more about IMEG and our other amazing career opportunities? Please visit
IMEG is committed to providing equal employment opportunities in all employment practices, without regard torace, color, religion, sex (including sexual orientation or gender identity), gender, national origin, disability, age, genetic information(including family medical history), parental status (including pregnancy, childbirth or related medical conditions includinglactation), ethnic origin, hair type (including hairstyle or hair texture), citizenship status, marital status, military service, veteran'sstatus, political affiliation, non-merit-based factors, or any other characteristic protected by law. In accordance with antidiscrimination law, it is the purpose of this policy to put into effect these principles and mandates. IMEG prohibitsdiscrimination and harassment of any type. IMEG conforms to the spirit as well as to the letter of all applicable laws andregulations.
All applicants have the right to request access, correction, and deletion of their personal information from our system. In order to make a request, please email