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Information Technology Specialist 5 - Information Technology Service Management Lead

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Information Technology Specialist 5 - Information Technology Service Management Lead

Salary

$79,601.60 - $122,428.80 Annually

Location

Des Moines - 50309 - Polk County, IA

Job Type

Full-time

Job Number

26-00479

Agency

185 DOM DoIT

Opening Date

08/21/2025

Closing Date

9/2/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Makayla Evans ( )

• Description

• Benefits

• Questions

Job Description

The Department of Management (DOM), Division of Information Technology (DoIT), is seeking an Information Technology Service Management (ITSM) Lead to oversee the direction, implementation, and ongoing enhancement of ITSM processes across 16 state agencies. This key role is instrumental in aligning ITSM best practices with business objectives to drive operational efficiency, enhance service delivery, and support continuous improvement across a complex, multi-agency environment.

Key Responsibilities:

• Manage the overall health, access, upgrades, integrations, and security of the State of Iowa’s ITSM platform.

• Oversee the configuration and maintenance of the Configuration Management Database (CMDB) and Information Technology Asset Management (ITAM) modules, ensuring accurate data and lifecycle management of IT assets.

• Design and maintain service catalogs, workflows, and approval processes to optimize request and incident handling.

• Develop reports and dashboards to track ITSM performance, key performance indicators (KPIs), and support data-driven decision-making.

• Collaborate with technical teams to implement automation and AI-driven improvements across the ITSM platform.

• Lead the development and continuous improvement of ITSM frameworks in alignment with ITILv4, including oversight of CMDB, Service Catalog, and Knowledge Management.

• Ensure adherence to ITSM policies and processes across agencies through collaboration with internal teams and leadership.

• Serve as a liaison between IT, business units, and vendors to enhance service delivery and ensure effective ITSM operations.

• ITSM through automation, configuration, and KPI tracking to improve service quality and efficiency.

• Deliver executive reports and partner on ITSM training to drive adoption across state agencies.

• Lead ITSM team efforts to create and maintain technical documentation for all aspects of the ITSM platform, including configuration guides, process flows, and integration details.

Working Arrangement:

This position requires on-site work in Des Moines, Iowa each week. Employees meetingallexpectations of their responsibilities may request remote work and develop a hybrid/remote schedule collaboratively with their manager.

Please note, candidates for this positionmustreside in the state of Iowa at the time of starting the role.

Employer Highlights:

The Department of Management, Division of Information Technology provides adaptable, secure, and cost-effective technology services and solutions to support the agencies across the State of Iowa, trusted partners, and citizens. We are responsible for managing all IT assets, projects, and resources to deliver top-tier technology support and expertise across the enterprise. Our strength is driven by the skills, talents, and diversity of our people.

We have a great total compensation package for all of our full-time employees, including:

• Iowa Public Employees' Retirement System (IPERS)

• Retirement Investors Club (RIC)

• Flexible Working Environment- Work from Home Opportunities

• Health, Dental and Vision Insurance

• Vacation Leave

• Sick Leave

• Paid Holidays

• Flexible Spending Accounts

• Life Insurance

• Long-Term Disability Insurance

Background Check Requirements:

• After a conditional offer of employment has been made, and as the final step in the hiring process, candidates for this position will be subject to a background investigation, which may include but may not be limited to a verification of a candidate’s education, previous employment/work history, contact of personal references, motor vehicle records, and a criminal history check (including through Federal, State, or Local criminal justice agencies).

• Information gathered as part of such background investigation will be treated as confidential to the extent permitted by Iowa Code section 22.7, 8B.4A, and other applicable laws, rules, and regulations; provided that, to the extent permitted by applicable law, such information shall be available to candidates upon request.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

**Note: To pass the initial screening, applicants must demonstrate the technical skills listed below:

1. Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing).

2. All of the following (a and b):

a. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and

b. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

1. All of the following (a and b):

a. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and

b. Certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty fields described in part a.

1. All of the following (a and b):

a. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and

b. Eighteen semester hours of accredited post-high-school coursework in one of the specialty fields described in part a.

1. Current, continuous experience in the state executive branch that includes six months of fulltime work as an Information Technology Specialist 4.

For additional information, please click on thislink to view the job description. (

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator ( .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS ( .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here ( to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.

• No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from a four year college or university? IF YES- How many years of experience do you have operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing)?

• I have not graduated from a four year college or university

• Less than one year of experience in the identified areas

• One year to less than two years of experience in the identified areas

• Two years to less than three years of experience in the identified areas

• Three years or more of experience in the identified areas

04

Do you meet both A and B: (A) Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing) (B) Four years of education and/or ADDITIONAL full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

• I meet A AND B

• I do not meet A and B

05

Do you meet A AND B: A Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and B Certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty fields described in part a.

• Yes - I meet A AND B

• I do not meet A AND B

06

Do you meet A AND B: A. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and B. Eighteen semester hours of accredited post-high-school coursework in one of the specialty fields described in part a.

• Yes - I meet A AND B

• No - I do not meet A AND B

07

If you are a current State of Iowa employee (executive branch) - How many months of full-time work have you had as an Information Technology Specialist 4 for the State of Iowa?

• I am not a current State of Iowa employee (executive branch)

• Less than three months of work experience as an Information Technology Specialist 4 for the State of Iowa

• Three months to less than six months of work experience as an Information Technology Specialist 4 for the State of Iowa

• Six months or more of work experience as an Information Technology Specialist 4 for the State of Iowa

Required Question

Employer

State of Iowa

Agency

185 DOM DoIT

Address

200 East Grand Ave.

Des Moines, Iowa, 50309

Website

Apply

Please verify your email addressVerify Email

Information Technology Contract Manager

Des Moines, IA

Administer and manages contracts for the State of Iowa's Department of Management (DOM), conducts negotiations, and plays an integral role in proposal preparations. Prepares contracts for DOM with the assistance of DOM's legal team. Acts as an advisor regarding specific DOM contract terms, specifications, and regulations. Disseminates information regarding contract status and modifications with DOM leadership. Interacts with vendors to negotiate contract terms and conditions on behalf of DOM. Prepares RFP, RFI, RFB, ITQ and other procurement documents. Monitors vendor performance and compliance with DOM contractual terms and conditions. Relies on experience and judgment to plan and accomplish goals. Performs tasks with increasing complexity and tasks requiring detailed analysis and research. Creativity and independent decision making is required. Reports to the IT Procurement and Grants Management Team Lead.

DUTIES AND RESPONSIBILITIES

• Writes and edits contracts on behalf of DOM for IT goods and services
• Drafts, negotiates, and reviews several types of agreements (Master, SOW, EULA, Lease, etc).
• Negotiates contract terms and conditions directly with vendors, which may include meetings with the vendor and/or relevant stakeholders.
• Works with DOM leadership and Department of Administrative Services Procurement and Contract Enterprise to determine proper sourcing strategies for each DOM initiative.
• Tracks current contracts and coordinates contract extension, waiver, and/or close-out.
• Champions contract policy and procedure revision and improvement.
• Works directly with Vendors to build relationships, to ensure performance, and maintain compliance with DOM contractual terms and conditions.
• Ensure contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation.
• Draft competitive procurement documents.

QUALIFICATIONS

• Possess strong communication skills.
• Ability to work on multiple concurrent projects.
• Ability to work under tight deadlines.
• Ability to complete assignments timely and submit weekly status reports indicating progress on assigned tasks, performance against assigned project due dates, and identification and suggested resolution for issues having the potential to adversely impact performance and/or the project.
• Ability to maintain a positive working relationship with coworkers, supervisors and customers and present a positive team environment and customer focus.
• Ability to adhere to DOM work rules.
• Ability to read and apply federal and state code, and to know when it's applicable.
• Understands contracting principles.
• Highly organized and process-driven.

REQUIREMENTS:

• 3 years relevant experience or bachelor's degree in business or a related field plus
• 1 year relevant experience or postgraduate degree in a related field (JD, MBA, etc.).
• IT experience preferred.

Information Technology Specialist 5 - Information Security Liaison

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Information Technology Specialist 5 - Information Security Liaison

Salary

$79,601.60 - $122,428.80 Annually

Location

Des Moines - 50309 - Polk County, IA

Job Type

Full-time

Job Number

26-00486

Agency

185 DOM DoIT

Opening Date

08/22/2025

Closing Date

9/2/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Makayla Evans ( )

• Description

• Benefits

• Questions

Job Description

Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list.

The Iowa Department of Management (DOM), Division of Information Technology (DoIT), is seeking a dynamic and experiencedInformation Technology Specialist 5 - Information Security Liaison to coordinate the design, implementation, and management of our statewide financial cybersecurity program.

This critical role serves as the subject matter expert on protecting the State’s financial data by ensuring compliance with cybersecurity regulatory standards. The ideal candidate will thrive in a fast-paced, technically complex environment, collaborating with internal teams and external stakeholders to develop robust cybersecurity strategies, conduct risk assessments, support audits, and promote best practices that safeguard Iowa’s financial information assets.

Key Responsibilities:

• Support the development and management of a statewide financial cybersecurity program to protect assets and follow best practices.

• Conduct cybersecurity risk assessments for financial systems and ensure regulatory compliance for Authority to Operate/Connect (ATO/C) decisions.

• Serve as the main financial cybersecurity expert, collaborating with IT and stakeholders on security challenges.

• Design and oversee the financial cybersecurity program to comply with financial regulations like GLBA, SOX, and PCI-DSS.

• Help create and update cybersecurity policies, track regulations, and maintain compliance records.

• Manage cybersecurity controls to protect sensitive financial data and promote security awareness organization wide.

• Support audits by coordinating with auditors and preparing the required documentation.

• Manage audit preparations and follow-up, ensuring timely resolution of findings.

• Conduct regular cybersecurity risk assessments on financial systems and collaborate with teams to implement mitigation strategies.

• Analyze and prioritize cybersecurity risks using various methods, document findings, and monitor risk controls.

• Support the development and implementation of cybersecurity initiatives and policies to protect financial data and ensure regulatory compliance.

• Collaborate with stakeholders throughout the state to identify and mitigate risk associated with compliance requirements and associated findings.

Working Arrangement:

This position requires onsite work in Des Moines, IA each week. Employees meetingallexpectations of their work responsibilities may request remote work and develop a hybrid/remote schedule collaboratively with their manager.

Please note, candidates for this positionmustreside in the state of Iowa at the time of starting the role.

Employer Highlights:

The Department of Management, Division of Information Technology provides adaptable, secure, and cost-effective technology services and solutions to support the agencies across the State of Iowa, trusted partners, and citizens. We are responsible for managing all IT assets, projects, and resources to deliver top-tier technology support and expertise across the enterprise. Our strength is driven by the skills, talents, and diversity of our people.

We have a great total compensation package for all our full-time employees, including:

• Iowa Public Employees' Retirement System (IPERS)

• Retirement Investors Club (RIC)

• Flexible Working Environment- Work from Home Opportunities

• Health, Dental and Vision Insurance

• Vacation Leave

• Sick Leave

• Paid Holidays

• Flexible Spending Accounts

• Life Insurance

• Long-Term Disability Insurance

Background Check Requirements:

• After a conditional offer of employment has been made, and as the final step in the hiring process, candidates for this position will be subject to a background investigation, which may include but may not be limited to a verification of a candidate’s education, previous employment/work history, contact of personal references, motor vehicle records, and a criminal history check (including through Federal, State, or Local criminal justice agencies).

• Information gathered as part of such background investigation will be treated as confidential to the extent permitted by Iowa Code section 22.7, 8B.4A, and other applicable laws, rules, and regulations; provided that, to the extent permitted by applicable law, such information shall be available to candidates upon request.

Selectives

725 Security Audits:

6 months experience, 12 semester hours, or a combination of both in analyzing and reporting the discovered results of vulnerability testing and penetration testing. Knowledge and experience in auditing security configurations and controls. Applicant may have product knowledge in the following:

Nessus, ISS, SATAN, SAINT, Whisker, Nmap, Etheral, tcpdump.

AND

727 Risk Assessment:

6 months experience, 12 semester hours, or a combination of both in analyzing and identifying risks and the corresponding potential impact to information and information technology systems.

AND

990 Cyber Security Planning:

A minimum of 18 months of full-time work experience in cyber security planning at a professional level that included the following major functions: participating in and leading a company-/agency-wide cyber security planning program including the identification of cyber security risks, development of prevention and response plans to minimize cyber-attack damages including mass care and consequences management, and the development of continuation of business operation plans; participating in national cyber security planning initiatives and exercises; responding to and participating in the recovery work from cyber security incidents; and working across governments, private sectors, and non-profit organizations collaboratively on cyber security planning activities and plans for response.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

**Note: To pass the initial screening, applicants must demonstrate the technical skills listed below:

1. Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing).

2. All of the following (a and b):

a. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and

b. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

1. All of the following (a and b):

a. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and

b. Certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty fields described in part a.

1. All of the following (a and b):

a. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and

b. Eighteen semester hours of accredited post-high-school coursework in one of the specialty fields described in part a.

1. Current, continuous experience in the state executive branch that includes six months of fulltime work as an Information Technology Specialist 4.

For additional information, please click on thislink to view the job description. (

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator ( .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS ( .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here ( to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.

• No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from a four year college or university? IF YES- How many years of experience do you have operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing)?

• I have not graduated from a four year college or university

• Less than one year of experience in the identified areas

• One year to less than two years of experience in the identified areas

• Two years to less than three years of experience in the identified areas

• Three years or more of experience in the identified areas

04

If you are a current State of Iowa employee (executive branch) - How many months of full-time work have you had as an Information Technology Specialist 4 for the State of Iowa?

• I am not a current State of Iowa employee (executive branch)

• Less than three months of work experience as an Information Technology Specialist 4 for the State of Iowa

• Three months to less than six months of work experience as an Information Technology Specialist 4 for the State of Iowa

• Six months or more of work experience as an Information Technology Specialist 4 for the State of Iowa

05

Do you meet both A and B: (A) Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing) (B) Four years of education and/or ADDITIONAL full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

• I meet A AND B

• I do not meet A and B

06

Do you meet A AND B: A Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and B Certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty fields described in part a.

• Yes - I meet A AND B

• I do not meet A AND B

07

Do you meet A AND B: A. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and B. Eighteen semester hours of accredited post-high-school coursework in one of the specialty fields described in part a.

• Yes - I meet A AND B

• No - I do not meet A AND B

08

Does your application demonstrate that you have 6 months' experience, 12 semester hours, or a combination of both in analyzing and reporting the discovered results of vulnerability testing and penetration testing? Knowledge and experience in auditing security configurations and controls. Applicant may have product knowledge in the following:

• Nessus

• ISS

• SATAN

• SAINT

• Whisker

• Nmap

• Etheral

• tcpdump

• Yes

• No

09

If you answered "Yes" to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in "No" in the box below.

10

Does your application demonstrate that you have 6 months' experience, 12 semester hours, or a combination of both in analyzing and identifying risks and the corresponding potential impact to information and information technology systems?

• Yes

• No

11

If you answered "Yes" to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in "No" in the box below.)

12

Does your application demonstrate that you have A minimum of 18 months of full-time work experience in cyber security planning at a professional level that included the following major functions: participating in and leading a company-/agency-wide cyber security planning program including the identification of cyber security risks, development of prevention and response plans to minimize cyber-attack damages including mass care and consequences management, and the development of continuation of business operation plans; participating in national cyber security planning initiatives and exercises; responding to and participating in the recovery work from cyber security incidents; and working across governments, private sectors, and non-profit organizations collaboratively on cyber security planning activities and plans for response?

• Yes

• No

13

If you answered "Yes" to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in "No" in the box below.)

Required Question

Employer

State of Iowa

Agency

185 DOM DoIT

Address

200 East Grand Ave.

Des Moines, Iowa, 50309

Website

Apply

Please verify your email addressVerify Email

Salary : $79,601.60 - $122,428.80 Annually
Location : Des Moines - 50309 - Polk County, IA
Job Type: Full-time
Job Number: 26-00486
Agency: 185 DOM DoIT
Opening Date: 08/22/2025
Closing Date: 9/2/2025 11:59 PM Central
LinkedIn Tag: #LI-POST
Point of Contact: Makayla Evans ( )

Job Description

Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list.

The Iowa Department of Management (DOM), Division of Information Technology (DoIT), is seeking a dynamic and experienced Information Technology Specialist 5 - Information Security Liaison to coordinate the design, implementation, and management of our statewide financial cybersecurity program.

This critical role serves as the subject matter expert on protecting the State's financial data by ensuring compliance with cybersecurity regulatory standards. The ideal candidate will thrive in a fast-paced, technically complex environment, collaborating with internal teams and external stakeholders to develop robust cybersecurity strategies, conduct risk assessments, support audits, and promote best practices that safeguard Iowa's financial information assets.

Key Responsibilities:

• Support the development and management of a statewide financial cybersecurity program to protect assets and follow best practices.
• Conduct cybersecurity risk assessments for financial systems and ensure regulatory compliance for Authority to Operate/Connect (ATO/C) decisions.
• Serve as the main financial cybersecurity expert, collaborating with IT and stakeholders on security challenges.
• Design and oversee the financial cybersecurity program to comply with financial regulations like GLBA, SOX, and PCI-DSS.
• Help create and update cybersecurity policies, track regulations, and maintain compliance records.
• Manage cybersecurity controls to protect sensitive financial data and promote security awareness organization wide.
• Support audits by coordinating with auditors and preparing the required documentation.
• Manage audit preparations and follow-up, ensuring timely resolution of findings.
• Conduct regular cybersecurity risk assessments on financial systems and collaborate with teams to implement mitigation strategies.
• Analyze and prioritize cybersecurity risks using various methods, document findings, and monitor risk controls.
• Support the development and implementation of cybersecurity initiatives and policies to protect financial data and ensure regulatory compliance.
• Collaborate with stakeholders throughout the state to identify and mitigate risk associated with compliance requirements and associated findings.

Working Arrangement :

This position requires onsite work in Des Moines, IA each week. Employees meeting all expectations of their work responsibilities may request remote work and develop a hybrid/remote schedule collaboratively with their manager.
Please note, candidates for this position must reside in the state of Iowa at the time of starting the role.
Employer Highlights :The Department of Management, Division of Information Technology provides adaptable, secure, and cost-effective technology services and solutions to support the agencies across the State of Iowa, trusted partners, and citizens. We are responsible for managing all IT assets, projects, and resources to deliver top-tier technology support and expertise across the enterprise. Our strength is driven by the skills, talents, and diversity of our people.
We have a great total compensation package for all our full-time employees, including:

• Iowa Public Employees' Retirement System (IPERS)
• Retirement Investors Club (RIC)
• Flexible Working Environment- Work from Home Opportunities
• Health, Dental and Vision Insurance
• Vacation Leave
• Sick Leave
• Paid Holidays
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability Insurance

Background Check Requirements :

• After a conditional offer of employment has been made, and as the final step in the hiring process, candidates for this position will be subject to a background investigation, which may include but may not be limited to a verification of a candidate's education, previous employment/work history, contact of personal references, motor vehicle records, and a criminal history check (including through Federal, State, or Local criminal justice agencies).
• Information gathered as part of such background investigation will be treated as confidential to the extent permitted by Iowa Code section 22.7, 8B.4A, and other applicable laws, rules, and regulations; provided that, to the extent permitted by applicable law, such information shall be available to candidates upon request.

Selectives

725 Security Audits:
6 months experience, 12 semester hours, or a combination of both in analyzing and reporting the discovered results of vulnerability testing and penetration testing. Knowledge and experience in auditing security configurations and controls. Applicant may have product knowledge in the following:
Nessus, ISS, SATAN, SAINT, Whisker, Nmap, Etheral, tcpdump.

AND

727 Risk Assessment:
6 months experience, 12 semester hours, or a combination of both in analyzing and identifying risks and the corresponding potential impact to information and information technology systems.

AND

990 Cyber Security Planning:
A minimum of 18 months of full-time work experience in cyber security planning at a professional level that included the following major functions: participating in and leading a company-/agency-wide cyber security planning program including the identification of cyber security risks, development of prevention and response plans to minimize cyber-attack damages including mass care and consequences management, and the development of continuation of business operation plans; participating in national cyber security planning initiatives and exercises; responding to and participating in the recovery work from cyber security incidents; and working across governments, private sectors, and non-profit organizations collaboratively on cyber security planning activities and plans for response.
Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

**Note: To pass the initial screening, applicants must demonstrate the technical skills listed below:

1) Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing).
2) All of the following (a and b):

a. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and

b. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
3) All of the following (a and b):

a. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and

b. Certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty fields described in part a.
4) All of the following (a and b):

a. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and

b. Eighteen semester hours of accredited post-high-school coursework in one of the specialty fields described in part a.
5) Current, continuous experience in the state executive branch that includes six months of fulltime work as an Information Technology Specialist 4.
For additional information, please click on this
Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyGain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02

PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from a four year college or university? IF YES- How many years of experience do you have operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing)?

• I have not graduated from a four year college or university
• Less than one year of experience in the identified areas
• One year to less than two years of experience in the identified areas
• Two years to less than three years of experience in the identified areas
• Three years or more of experience in the identified areas

04

If you are a current State of Iowa employee (executive branch) - How many months of full-time work have you had as an Information Technology Specialist 4 for the State of Iowa?

• I am not a current State of Iowa employee (executive branch)
• Less than three months of work experience as an Information Technology Specialist 4 for the State of Iowa
• Three months to less than six months of work experience as an Information Technology Specialist 4 for the State of Iowa
• Six months or more of work experience as an Information Technology Specialist 4 for the State of Iowa

05

Do you meet both A and B: (A) Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing) (B) Four years of education and/or ADDITIONAL full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

• I meet A AND B
• I do not meet A and B

06

Do you meet A AND B:A Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); andB Certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty fields described in part a.

• Yes - I meet A AND B
• I do not meet A AND B

07

Do you meet A AND B:A. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); andB. Eighteen semester hours of accredited post-high-school coursework in one of the specialty fields described in part a.

• Yes - I meet A AND B
• No - I do not meet A AND B

08

Does your application demonstrate that you have 6 months' experience, 12 semester hours, or a combination of both in analyzing and reporting the discovered results of vulnerability testing and penetration testing? Knowledge and experience in auditing security configurations and controls. Applicant may have product knowledge in the following:

• Nessus
• ISS
• SATAN
• SAINT
• Whisker
• Nmap
• Etheral
• tcpdump

• Yes
• No

09

If you answered "Yes" to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in "No" in the box below.
10

Does your application demonstrate that you have 6 months' experience, 12 semester hours, or a combination of both in analyzing and identifying risks and the corresponding potential impact to information and information technology systems?

• Yes
• No

11

If you answered "Yes" to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in "No" in the box below.)
12

Does your application demonstrate that you have A minimum of 18 months of full-time work experience in cyber security planning at a professional level that included the following major functions: participating in and leading a company-/agency-wide cyber security planning program including the identification of cyber security risks, development of prevention and response plans to minimize cyber-attack damages including mass care and consequences management, and the development of continuation of business operation plans; participating in national cyber security planning initiatives and exercises; responding to and participating in the recovery work from cyber security incidents; and working across governments, private sectors, and non-profit organizations collaboratively on cyber security planning activities and plans for response?

• Yes
• No

13

If you answered "Yes" to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in "No" in the box below.)
Required Question

Information Technology Specialist 2 - Field Support Specialist

Print (

Apply

Information Technology Specialist 2 - Field Support Specialist

Salary

$52,790.40 - $80,204.80 Annually

Location

Des Moines - 50314 - Polk County, IA

Job Type

Full-time

Job Number

26-00480

Agency

185 DOM DoIT

Opening Date

08/22/2025

Closing Date

9/2/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Abbey Carter ( )

• Description

• Benefits

• Questions

Job Description

The Department of Management (DOM), Division of Information Technology (DoIT) is seeking anInformation Technology Specialist 2 - Field Support Specialistto join our team!

This role will be responsible for providing timely support for day-to-day technical issues related to IT systems and processes. You will work closely with higher-level Information Technology Specialists within DOM DoIT to meet the IT operational requirements of various sites.

Key Responsibilities:

• Support

• Provide timely support for technical issues related to IT systems and processes.

• Travel to sites within a defined region of the State of Iowa.

• Collaborate with higher-level Information Technology Specialists to support business functions.

• Computers

• Manage local computers, ensuring they are functional and secure.

• Perform routine software and firmware patching.

• Communicate requirements to maintain computer functionality to higher-level specialists and DoIT management.

• Support computer peripherals connected to or available locally at the site.

• Networking

• Install networking equipment and implement configurations using pre-defined setup documentation or central management mechanisms.

• Troubleshoot network issues at the port and cable levels.

• Monitor site ICN circuits and other external communication circuits, and communicate any outages.

• Install and replace network and network patch cables as necessary.

• Applications

• Ensure the site's desktop productivity suite is accessible and properly patched.

• Understand and troubleshoot basic operations of the site's business-specific applications.

Working Arrangement:

This position requires onsite work in Des Moines, IA each week. Employees meetingallexpectations of their work responsibilities may request remote work and develop a hybrid/remote schedule collaboratively with their manager.

Please note, candidates for this positionmustreside in the state of Iowa at the time of starting the role.

Employer Highlights:

The Department of Management, Division of Information Technology provides adaptable, secure, and cost-effective technology services and solutions to support the agencies across the State of Iowa, trusted partners, and citizens. We are responsible for managing all IT assets, projects, and resources to deliver top-tier technology support and expertise across the enterprise. Our strength is driven by the skills, talents, and diversity of our people.

We have a great total compensation package for all of our full-time employees, including:

• Iowa Public Employees' Retirement System (IPERS)

• Retirement Investors Club (RIC)

• Flexible Working Environment- Work from Home Opportunities

• Health, Dental and Vision Insurance

• Vacation Leave

• Sick Leave

• Paid Holidays

• Flexible Spending Accounts

• Life Insurance

• Long-Term Disability Insurance

Background Check Requirements:

• After a conditional offer of employment has been made, and as the final step in the hiring process, candidates for this position will be subject to a background investigation, which may include but may not be limited to a verification of a candidate’s education, previous employment/work history, contact of personal references, motor vehicle records, and a criminal history check (including through Federal, State, or Local criminal justice agencies).

• Information gathered as part of such background investigation will be treated as confidential to the extent permitted by Iowa Code section 22.7, 8B.4A, and other applicable laws, rules, and regulations; provided that, to the extent permitted by applicable law, such information shall be available to candidates upon request.

Minimum Qualification Requirements

**Note: To pass the initial screening, applicants must demonstrate the technical skills listed below:

Experience equal to two years of full-time work: operating a multi-job computer; installing, operating and coordinating computer based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems; developing/ delivering information management training; providing Information Technology (IT) customer service; or designing/administering Internet sites;

OR

completion of an approved curriculum/specialized training program developed and implemented by or in cooperation with state government;

OR

twelve semester hours of accredited post high school education in one of the specialty areas listed in the first clause above;

OR

certification by an authorized educational institution/major computer or software producer in an area directly related to one of the specialty areas listed in the first clause above may be substituted for one year of the required experience;

OR

an equivalent combination of education and experience substituting thirty semester hours of education for six months of experience;

OR

employees with currentcontinuous experience in the state executive branch that includes experience equal to six months of full-time work as an Information Technology Specialist 1.

For additional information, please click on thislink to view the job description. (

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator ( .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS ( .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here ( to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.

• No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

How many years do you have of full-time experience in one or more of the following specialty areas?

• Operating a multi-job computer

• Installing, operating and coordinating computer based networks

• Installing/maintaining database management systems

• Developing business application processes; developing/operating system programs

• Installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems

• Developing/delivering information management training; providing Information Technology (IT) customer service

• Designing/administering Internet sites

• No experience in the identified areas

• Less than one year of experience in the identified areas

• One year to less than two years of experience in the identified areas

• Two or more years of experience in the identified areas

04

Have you completed of an approved curriculum/specialized training programdeveloped and implemented by or in cooperation with state government?

• Yes - My current application and/or attached documentation clearly addresses this requirement

• No - I do not currently meet this requirement

05

Do you have twelve semester hours of accredited post high school education in one or more of the following specialty areas?

• Operating a multi-job computer

• Installing, operating and coordinating computer based networks

• Installing/maintaining database management systems

• Developing business application processes; developing/operating system programs

• Installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems

• Developing/delivering information management training; providing Information Technology (IT) customer service

• Designing/administering Internet sites

• Yes - My current application and/or attached documentation clearly addresses this requirement

• No - I do not currently meet this requirement

06

Do you have a certification by an authorized educational institution/major computer or software producer in an area directly related to one of the following specialty areas?

• Operating a multi-job computer

• Installing, operating and coordinating computer based networks

• Installing/maintaining database management systems

• Developing business application processes; developing/operating system programs

• Installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems

• Developing/delivering information management training; providing Information Technology (IT) customer service

• Designing/administering Internet sites

IF YesHow many months of full time experience do you have in one or more of the identified areas?

• No Full time experience in the identified areas

• Less than 12 months of experience in the identified areas

• 12 or more months of experience in the identified areas

07

How many years do you have of a combination of post high school education AND/OR full-time experience in one or more of the following specialty areas?

• Operating a multi-job computer

• Installing, operating and coordinating computer based networks

• Installing/maintaining database management systems

• Developing business application processes; developing/operating system programs

• Installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems

• Developing/delivering information management training; providing Information Technology (IT) customer service

• Designing/administering Internet sites

Note: Thirty semester hours equals6 monthsof experience.

• I do not have any of the education and/or experience

• Less than one year of the combined education and/or experience

• One year to less than two years of the combined education and/or experience

• Two or more years of the combined education and/or experience

08

Are you a current State of Iowa employee (executive branch)? IF YES - How many months of experience do you have in the classification of Information Technology Specialist 1 for the State of Iowa?

• I am not a State of Iowa employee

• I do not have any experience in the classification of Information Technology Specialist 1 for the State of Iowa

• Less than six months of experience in the classification of Information Technology Specialist 1 for the State of Iowa

• Six months or more of experience in the classification of Information Technology Specialist 1 for the State of Iowa

Required Question

Employer

State of Iowa

Agency

185 DOM DoIT

Address

200 East Grand Ave.

Des Moines, Iowa, 50309

Website

Apply

Please verify your email addressVerify Email

Salary : $52,790.40 - $80,204.80 Annually
Location : Des Moines - 50314 - Polk County, IA
Job Type: Full-time
Job Number: 26-00480
Agency: 185 DOM DoIT
Opening Date: 08/22/2025
Closing Date: 9/2/2025 11:59 PM Central
LinkedIn Tag: #LI-POST
Point of Contact: Abbey Carter ( )

Job Description
The Department of Management (DOM), Division of Information Technology (DoIT) is seeking an Information Technology Specialist 2 - Field Support Specialist to join our team!
This role will be responsible for providing timely support for day-to-day technical issues related to IT systems and processes. You will work closely with higher-level Information Technology Specialists within DOM DoIT to meet the IT operational requirements of various sites.
Key Responsibilities :

• Support
  1. Provide timely support for technical issues related to IT systems and processes.
  2. Travel to sites within a defined region of the State of Iowa.
  3. Collaborate with higher-level Information Technology Specialists to support business functions.
• Computers
  1. Manage local computers, ensuring they are functional and secure.
  2. Perform routine software and firmware patching.
  3. Communicate requirements to maintain computer functionality to higher-level specialists and DoIT management.
  4. Support computer peripherals connected to or available locally at the site.
• Networking
  1. Install networking equipment and implement configurations using pre-defined setup documentation or central management mechanisms.
  2. Troubleshoot network issues at the port and cable levels.
  3. Monitor site ICN circuits and other external communication circuits, and communicate any outages.
  4. Install and replace network and network patch cables as necessary.
• Applications
  1. Ensure the site's desktop productivity suite is accessible and properly patched.
  2. Understand and troubleshoot basic operations of the site's business-specific applications.

Working Arrangement :

This position requires onsite work in Des Moines, IA each week. Employees meeting all expectations of their work responsibilities may request remote work and develop a hybrid/remote schedule collaboratively with their manager.
Please note, candidates for this position must reside in the state of Iowa at the time of starting the role.
Employer Highlights :The Department of Management, Division of Information Technology provides adaptable, secure, and cost-effective technology services and solutions to support the agencies across the State of Iowa, trusted partners, and citizens. We are responsible for managing all IT assets, projects, and resources to deliver top-tier technology support and expertise across the enterprise. Our strength is driven by the skills, talents, and diversity of our people.
We have a great total compensation package for all of our full-time employees, including:

• Iowa Public Employees' Retirement System (IPERS)
• Retirement Investors Club (RIC)
• Flexible Working Environment- Work from Home Opportunities
• Health, Dental and Vision Insurance
• Vacation Leave
• Sick Leave
• Paid Holidays
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability Insurance

Background Check Requirements :

• After a conditional offer of employment has been made, and as the final step in the hiring process, candidates for this position will be subject to a background investigation, which may include but may not be limited to a verification of a candidate's education, previous employment/work history, contact of personal references, motor vehicle records, and a criminal history check (including through Federal, State, or Local criminal justice agencies).
• Information gathered as part of such background investigation will be treated as confidential to the extent permitted by Iowa Code section 22.7, 8B.4A, and other applicable laws, rules, and regulations; provided that, to the extent permitted by applicable law, such information shall be available to candidates upon request.

Minimum Qualification Requirements
**Note: To pass the initial screening, applicants must demonstrate the technical skills listed below:

Experience equal to two years of full-time work: operating a multi-job computer; installing, operating and coordinating computer based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems; developing/ delivering information management training; providing Information Technology (IT) customer service; or designing/administering Internet sites;
OR

completion of an approved curriculum/specialized training program developed and implemented by or in cooperation with state government;
OR

twelve semester hours of accredited post high school education in one of the specialty areas listed in the first clause above;
OR

certification by an authorized educational institution/major computer or software producer in an area directly related to one of the specialty areas listed in the first clause above may be substituted for one year of the required experience;
OR

an equivalent combination of education and experience substituting thirty semester hours of education for six months of experience;
OR

employees with current continuous experience in the state executive branch that includes experience equal to six months of full-time work as an Information Technology Specialist 1.

For additional information, please click on this
Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyGain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02

PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

How many years do you have of full-time experience in one or more of the following specialty areas?

• Operating a multi-job computer
• Installing, operating and coordinating computer based networks
• Installing/maintaining database management systems
• Developing business application processes; developing/operating system programs
• Installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems
• Developing/delivering information management training; providing Information Technology (IT) customer service
• Designing/administering Internet sites

• No experience in the identified areas
• Less than one year of experience in the identified areas
• One year to less than two years of experience in the identified areas
• Two or more years of experience in the identified areas

04

Have you completed of an approved curriculum/specialized training program developed and implemented by or in cooperation with state government ?

• Yes - My current application and/or attached documentation clearly addresses this requirement
• No - I do not currently meet this requirement

05

Do you have twelve semester hours of accredited post high school education in one or more of the following specialty areas?

• Operating a multi-job computer
• Installing, operating and coordinating computer based networks
• Installing/maintaining database management systems
• Developing business application processes; developing/operating system programs
• Installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems
• Developing/delivering information management training; providing Information Technology (IT) customer service
• Designing/administering Internet sites

• Yes - My current application and/or attached documentation clearly addresses this requirement
• No - I do not currently meet this requirement

06

Do you have a certification by an authorized educational institution/major computer or software producer in an area directly related to one of the following specialty areas?

• Operating a multi-job computer
• Installing, operating and coordinating computer based networks
• Installing/maintaining database management systems
• Developing business application processes; developing/operating system programs
• Installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems
• Developing/delivering information management training; providing Information Technology (IT) customer service
• Designing/administering Internet sites

IF Yes How many months of full time experience do you have in one or more of the identified areas?

• No Full time experience in the identified areas
• Less than 12 months of experience in the identified areas
• 12 or more months of experience in the identified areas

07

How many years do you have of a combination of post high school education AND/OR full-time experience in one or more of the following specialty areas?

• Operating a multi-job computer
• Installing, operating and coordinating computer based networks
• Installing/maintaining database management systems
• Developing business application processes; developing/operating system programs
• Installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems
• Developing/delivering information management training; providing Information Technology (IT) customer service
• Designing/administering Internet sites

Note: Thirty semester hours equals 6 months of experience.

• I do not have any of the education and/or experience
• Less than one year of the combined education and/or experience
• One year to less than two years of the combined education and/or experience
• Two or more years of the combined education and/or experience

08

Are you a current State of Iowa employee (executive branch)? IF YES - How many months of experience do you have in the classification of Information Technology Specialist 1 for the State of Iowa?

• I am not a State of Iowa employee
• I do not have any experience in the classification of Information Technology Specialist 1 for the State of Iowa
• Less than six months of experience in the classification of Information Technology Specialist 1 for the State of Iowa
• Six months or more of experience in the classification of Information Technology Specialist 1 for the State of Iowa

Required Question

Salary : $68,702.40 - $106,267.20 Annually
Location : Des Moines - 50309 - Polk County, IA
Job Type: Full-time
Remote Employment: Flexible/Hybrid
Job Number: 26-00372
Agency: 185 DOM DoIT
Opening Date: 08/13/2025
Closing Date: 9/4/2025 11:59 PM Central
LinkedIn Tag: #LI-POST
Point of Contact: Makayla Evans ( )

Job Description
The Iowa Department of Management (DOM), Division of Information Technology (DoIT), is looking for a highly motivated candidate to join our team as a Compliance Officer 2 - Information Technology Acquisitions Officer.
This position will be responsible for managing the end-to-end acquisition lifecycle, ensuring compliance with state regulations and policies, and maintaining positive vendor relationships. This role will play a critical part in drafting, negotiating, and executing solicitations and contracts for Information Technology (IT) goods and services, while also ensuring alignment with organizational objectives and budgetary constraints.
Key Responsibilities:
Compliance and Documentation

1. Ensure compliance with organizational policies and regulations within the IT acquisition process.
2. Serve as a liaison with Performance and Risk Management, Finance, and Legal departments to ensure solicitations and contracts meet regulatory and accreditation requirements.
3. Collaborate with stakeholders to define requirements and specifications for IT acquisitions.
4. Develop and maintain templates, policies, and procedures to streamline the IT acquisition process.

Solicitation and Contract Lifecycle

1. Manage the entire competitive solicitation process, from drafting to contract awarding, ensuring all requirements are met.
2. Manage solicitation submissions, lead solicitation evaluations and presentations, and negotiate contracts while fostering positive relationships with stakeholders.
3. Monitor contract performance, address issues promptly, and foster positive vendor relationships.
4. Conduct thorough vendor performance evaluations and negotiate contract terms, pricing, and service level agreements (SLAs).
5. Collaborate with acquisition subject-matter experts to ensure positive outcomes.

Acquisition Analysis and Continuous Improvement

1. Analyze IT acquisition effectiveness, identifying issues and proposing optimizations.
2. Participate in continuous improvement initiatives to document and implement new ideas for enhanced efficiency.

Working Arrangement:

This position requires onsite work in Des Moines, IA each week. Employees meeting all expectations of their work responsibilities may request remote work and develop a hybrid/remote schedule collaboratively with their manager.
Please note, candidates for this position must reside in the state of Iowa at the time of starting the role.
Employer Highlights:

The Department of Management - Division of Information Technology provides adaptable, secure, and cost-effective technology services and solutions to support the agencies across the State of Iowa, trusted partners, and citizens. We are responsible for managing all IT assets, projects, and resources to deliver top-tier technology support and expertise across the enterprise. Our strength is driven by the skills, talents, and diversity of our people.

We have a great total compensation package for all of our full-time employees, including:

• Flexible Working Environment- Work from Home Opportunities
• Iowa Public Employees' Retirement System (IPERS)
• Retirement Investors Club (RIC)
• Health, Dental, and Vision Insurance
• Vacation Leave
• Sick Leave
• Paid Holidays
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability Insurance

Background check requirements

• After a conditional offer of employment has been made, and as the final step in the hiring process, candidates for this position will be subject to a background investigation, which may include but may not be limited to a verification of a candidate's education, previous employment/work history, contact of personal references, motor vehicle records, and a criminal history check (including through Federal, State, or Local criminal justice agencies).
• Information gathered as part of such background investigation will be treated as confidential to the extent permitted by Iowa Code section 22.7, 8B.4A, and other applicable laws, rules, and regulations; provided that, to the extent permitted by applicable law, such information shall be available to candidates upon request.

Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Graduation from an accredited four-year college or university with a degree in any field, and experience equal to five years of full-time work in investigative or closely related work which involved: preparing interpretative or administrative orders, rules, or regulations which have the effect of law; or interpreting and enforcing federal or state laws governing health care administration; or quality assurance review to determine, through internal audit or analysis, the level of compliance with program requirements; or drafting, negotiating, or examining contracts or related documents required for organizational operations.
2) Graduation from an accredited four-year college or university with a degree in any field, and experience equal to five years of full-time, professional-level work involving the interpretation and enforcement of federal and state laws or department policies and procedures or quality assurance review as determined through internal audit or analysis of the level of compliance to program requirements.
3) Graduation from accredited school of law and experience equal to two years of full-time work as described in number one or two or in the practice of law.
4) A total of nine years of education and/or full-time experience (as described in number one, two, or three), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
5) Current, continuous experience in the state executive branch that includes experience equal to two years of full-time management/supervisory work in the interpretation and enforcement of federal and state laws or department policies and procedures or quality assurance review.
6) Current, continuous experience in the state executive branch that includes experience equal to eighteen months of full-time work as a Compliance Officer 1.

For additional information, please click on this
Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyGain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02

PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited four-year college or university? IF YES - How many years of experience do you have of full-time investigative or closely related work which involved: Preparing interpretative or administrative orders, rules, or regulations which have the effect of law; ORInterpreting and enforcing federal or state laws governing health care administration; ORQuality assurance review to determine, through internal audit or analysis, the level of compliance with program requirements; ORDrafting, negotiating, or examining contracts or related documents required for organizational operations?

• I have not graduated from an accredited four-year college or university
• I have graduated from an accredited four-year college or university and have less than five years of the experience identified
• I have graduated from an accredited four-year college or university AND have five years or more of the experience identified

04

How many years do you have of a combination of post high school education and/or full-time investigative or closely related work which involved: preparing interpretative or administrative orders,rules, or regulations which have the effect of law; ORInterpreting and enforcing federal or state laws governing health care administration ORQuality assurance review to determine, through internal audit or analysis, the level of compliance with program requirements ORDrafting, negotiating, or examining contracts or related documents required for organizational operationsORfull-time, professional-level work involving the interpretation and enforcement of federal and state laws or department policies and procedures or quality assurance review as determined through internal audit or analysis of the level of compliance to program requirements?Note: 30 semester hours equals one year of experience.

• I do not have any of the combined education and/or experience
• Less than five years of the combined education and/or experience
• Five years to less than nine years of the combined education and/or experience
• Nine years or more of the combined education and/or experience

05

Have you graduated from an accredited four year college/university? IF YES - How many years of experience do you have of full-time professional-level work involving the interpretation and enforcement of federal and state laws or department policies and procedures or quality assurance review as determined through internal audit or analysis of the level of compliance to program requirements?

• I have not graduated from an accredited four-year college or university
• I have graduated from an accredited four-year college or university and have less than five years of the experience identified
• I have graduated from an accredited four-year college or university and have five years or more of the experience identified

06

Are you a current State of Iowa employee - executive branch? IF YES - How many months of experience do you have in the classification of Compliance Officer 1 for the State of Iowa?

• I am not a current State of Iowa employee
• I have no experience in the classification of Compliance Officer 1 for the State of Iowa
• Less than 18 months of experience in the classification of Compliance Officer 1 for the State of Iowa
• 18 months or more of experience in the classification of Compliance Officer 1 for the State of Iowa

Required Question

Compliance Officer 2 - Information Technology Acquisitions Officer

Print (

Apply

Compliance Officer 2 - Information Technology Acquisitions Officer

Salary

$68,702.40 - $106,267.20 Annually

Location

Des Moines - 50309 - Polk County, IA

Job Type

Full-time

Remote Employment

Flexible/Hybrid

Job Number

26-00372

Agency

185 DOM DoIT

Opening Date

08/13/2025

Closing Date

9/4/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Makayla Evans ( )

• Description

• Benefits

• Questions

Job Description

The Iowa Department of Management (DOM), Division of Information Technology (DoIT), is looking for a highly motivated candidate to join our team as aCompliance Officer 2 - Information Technology Acquisitions Officer.

This position will be responsible for managing the end-to-end acquisition lifecycle, ensuring compliance with state regulations and policies, and maintaining positive vendor relationships. This role will play a critical part in drafting, negotiating, and executing solicitations and contracts for Information Technology (IT) goods and services, while also ensuring alignment with organizational objectives and budgetary constraints.

Key Responsibilities:

Compliance and Documentation

• Ensure compliance with organizational policies and regulations within the IT acquisition process.

• Serve as a liaison with Performance and Risk Management, Finance, and Legal departments to ensure solicitations and contracts meet regulatory and accreditation requirements.

• Collaborate with stakeholders to define requirements and specifications for IT acquisitions.

• Develop and maintain templates, policies, and procedures to streamline the IT acquisition process.

Solicitation and Contract Lifecycle

• Manage the entire competitive solicitation process, from drafting to contract awarding, ensuring all requirements are met.

• Manage solicitation submissions, lead solicitation evaluations and presentations, and negotiate contracts while fostering positive relationships with stakeholders.

• Monitor contract performance, address issues promptly, and foster positive vendor relationships.

• Conduct thorough vendor performance evaluations and negotiate contract terms, pricing, and service level agreements (SLAs).

• Collaborate with acquisition subject-matter experts to ensure positive outcomes.

Acquisition Analysis and Continuous Improvement

• Analyze IT acquisition effectiveness, identifying issues and proposing optimizations.

• Participate in continuous improvement initiatives to document and implement new ideas for enhanced efficiency.

Working Arrangement:

This position requires onsite work in Des Moines, IA each week. Employees meetingallexpectations of their work responsibilities may request remote work and develop a hybrid/remote schedule collaboratively with their manager.

Please note, candidates for this position must reside in the state of Iowa at the time of starting the role.

Employer Highlights:

The Department of Management - Division of Information Technology provides adaptable, secure, and cost-effective technology services and solutions to support the agencies across the State of Iowa, trusted partners, and citizens. We are responsible for managing all IT assets, projects, and resources to deliver top-tier technology support and expertise across the enterprise. Our strength is driven by the skills, talents, and diversity of our people.

We have a great total compensation package for all of our full-time employees, including:

• Flexible Working Environment- Work from Home Opportunities

• Iowa Public Employees' Retirement System (IPERS)

• Retirement Investors Club (RIC)

• Health, Dental, and Vision Insurance

• Vacation Leave

• Sick Leave

• Paid Holidays

• Flexible Spending Accounts

• Life Insurance

• Long-Term Disability Insurance

Background check requirements

• After a conditional offer of employment has been made, and as the final step in the hiring process, candidates for this position will be subject to a background investigation, which may include but may not be limited to a verification of a candidate's education, previous employment/work history, contact of personal references, motor vehicle records, and a criminal history check (including through Federal, State, or Local criminal justice agencies).

• Information gathered as part of such background investigation will be treated as confidential to the extent permitted by Iowa Code section 22.7, 8B.4A, and other applicable laws, rules, and regulations; provided that, to the extent permitted by applicable law, such information shall be available to candidates upon request.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1. Graduation from an accredited four-year college or university with a degree in any field, and experience equal to five years of full-time work in investigative or closely related work which involved: preparing interpretative or administrative orders, rules, or regulations which have the effect of law; or interpreting and enforcing federal or state laws governing health care administration; or quality assurance review to determine, through internal audit or analysis, the level of compliance with program requirements; or drafting, negotiating, or examining contracts or related documents required for organizational operations.

2. Graduation from an accredited four-year college or university with a degree in any field, and experience equal to five years of full-time, professional-level work involving the interpretation and enforcement of federal and state laws or department policies and procedures or quality assurance review as determined through internal audit or analysis of the level of compliance to program requirements.

3. Graduation from accredited school of law and experience equal to two years of full-time work as described in number one or two or in the practice of law.

4. A total of nine years of education and/or full-time experience (as described in number one, two, or three), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

5. Current, continuous experience in the state executive branch that includes experience equal to two years of full-time management/supervisory work in the interpretation and enforcement of federal and state laws or department policies and procedures or quality assurance review.

6. Current, continuous experience in the state executive branch that includes experience equal to eighteen months of full-time work as a Compliance Officer 1.

For additional information, please click on thislink to view the job description. (

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator ( .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS ( .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here ( to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.

• No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited four-year college or university?IF YES -How many years of experience do you have of full-time investigative or closely related work which involved: Preparing interpretative or administrative orders, rules, or regulations which have the effect of law;ORInterpreting and enforcing federal or state laws governing health care administration;ORQuality assurance review to determine, through internal audit or analysis, the level of compliance with program requirements;ORDrafting, negotiating, or examining contracts or related documents required for organizational operations?

• I have not graduated from an accredited four-year college or university

• I have graduated from an accredited four-year college or university and have less than five years of the experience identified

• I have graduated from an accredited four-year college or university AND have five years or more of the experience identified

04

How many years do you have of a combination of post high school education and/or full-time investigative or closely related work which involved: preparing interpretative or administrative orders, rules, or regulations which have the effect of law;ORInterpreting and enforcing federal or state laws governing health care administrationORQuality assurance review to determine, through internal audit or analysis, the level of compliance with program requirementsORDrafting, negotiating, or examining contracts or related documents required for organizational operationsORfull-time, professional-level work involving the interpretation and enforcement of federal and state laws or department policies and procedures or quality assurance review as determined through internal audit or analysis of the level of compliance to program requirements? Note: 30 semester hours equals one year of experience.

• I do not have any of the combined education and/or experience

• Less than five years of the combined education and/or experience

• Five years to less than nine years of the combined education and/or experience

• Nine years or more of the combined education and/or experience

05

Have you graduated from an accredited four year college/university? IF YES - How many years of experience do you have of full-time professional-level work involving the interpretation and enforcement of federal and state laws or department policies and procedures or quality assurance review as determined through internal audit or analysis of the level of compliance to program requirements?

• I have not graduated from an accredited four-year college or university

• I have graduated from an accredited four-year college or university and have less than five years of the experience identified

• I have graduated from an accredited four-year college or university and have five years or more of the experience identified

06

Are you a current State of Iowa employee - executive branch? IF YES - How many months of experience do you have in the classification of Compliance Officer 1 for the State of Iowa?

• I am not a current State of Iowa employee

• I have no experience in the classification of Compliance Officer 1 for the State of Iowa

• Less than 18 months of experience in the classification of Compliance Officer 1 for the State of Iowa

• 18 months or more of experience in the classification of Compliance Officer 1 for the State of Iowa

Required Question

Employer

State of Iowa

Agency

185 DOM DoIT

Address

200 East Grand Ave.

Des Moines, Iowa, 50309

Website

Apply

Please verify your email addressVerify Email

IT - Project Management 7_Non-Cleared - Information Technology

Job ID: 996938 Remote, Iowa Job Type: Contract Added - 04/04/25

Job Description

Innova Solutions has a client that is immediately hiring for IT Project Manager .

Position type: Full Time, Contract
Duration: 12+ months
Location: (Remote) City, IA 50301
Shift: 8:00am 5:00 pm (M-F)

As an IT Project Manager, you will:

• Communicate project vision with leadership to align on plan, scope, and customer expectations.
• Define deliverables, scope, and develop detailed schedules to meet goals.
• Build effective teams and foster relationships across departments.
• Set expectations, ensure accountability, and resolve conflicts.
• Apply project management principles to ensure timely delivery and meet customer needs.
• Escalate issues with proposed solutions to leadership.
• Make sound business decisions to support company objectives.
• Present key information to senior leadership for decision-making.
• Manage multiple projects and resources through effective prioritization.
• Participate in process improvement and lean initiatives.

Qualifications You Must Have:

• These positions require a Bachelors degree in an appropriate discipline and at least 5 years of relevant experience. In the absence of a degree, at least 15 years of relevant experience would be required.
• Willing and able to travel up to 25% of the time.
• Experience with project management oversight of infrastructure, security, and software development initiatives.
• Experience building and managing schedules in MS Project.

Preferred Qualifications:

• Consent Agreement Experience.
• SAP GTS or PLM/MES systems Experience.
• Experience with multiple project methodologies including waterfall and agile Scrum methodology.
• Project Management Professional (PMP) certification.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

PAY RANGE AND BENEFITS:

Pay Range: $70.00 to $0.00/per hour
Benefits: Innova Solutions offers benefits (based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA), Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS:
Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching 3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Website:

Innova Solutions
Is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment.

Thank You!
Team Innova Solutions

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