428 Technology jobs in Kannapolis

• Provide white-glove technical support to our clients via phone, email, and remote login
• Support client workstations (e.g., video cards, drivers), printers, and peripheral equipment (e.g., USB devices).
• Proactively and consistently communicate with clients and colleagues
• Accurately and promptly record all time in our ticketing system
• Proactively manage ticket queue
  • Ensure all ticket notes and statuses are up to date
  • Troubleshoot client issues and document all steps up through resolution
  • Effectively multi-task to manage workload
• Collaborate on improvement of operational effectiveness
• Document, take ownership of, and escalate issues
• Meet individual and team KPI targets
• Maintain flexibility with respect to work schedule and responsibilities

• Excellent customer service skills.
• Ability to demonstrate empathy towards clients and colleagues.
• Prompt answering of emails, phone calls, and other communications.
• Assessment and prioritization of work in a fast-paced environment.
• Functioning at a high level under time constraints and pressure.
• Self-motivated, detail-oriented, and organized.
• Effective communication, interpersonal, organizational, and presentation skills, oral and written.
• Appropriate adaptation of communication for the audience (e.g., layperson vs. technical).
• Clear and concise identification, isolation, and escalation of hardware, software, network, and systems issues.
• Highly developed and process-oriented problem-solving skills.
• Knowledge of interconnectivity of O365 Services (e.g., Teams, SharePoint, OneDrive, Outlook).
• Continued proactive development of O365.
• Management of a multi-tenant environment.
• In-depth understanding of Microsoft Support Processes (e.g., opening tickets, troubleshooting).
• Management of Active Directory accounts, groups, and permissions.
• Duo Security and other MFA applications.
• Microsoft Exchange Administration.
• Management of Azure Active Directory.
• Management of O365 Admin Portal.
• Citrix XenApp
  • Publishing/Managing Citrix applications
  • Terminate hung sessions
  • Management of Citrix Director and Citrix Studio

• Management of MDM technologies (e.g., Intune).
• Analysis and resolution of disk space remediation, host down, and ISP alerts from monitoring tools (e.g., Nagios).
• Virtual server administration (e.g., VMware vSphere):
  • Resource (e.g., RAM, virtual drives, and CPU) management
  • GPO management
  • Troubleshooting of server performance issues
  • Server roles management
• Troubleshooting of DNS, DHCP, and TCP/IP issues.
• Print queue installation, configuration, and management.

• High school diploma or equivalent required.
• 5+ years of experience in a related field.
• A degree or some college a plus.
• Technical licenses or training a plus.
• Commute to our Charlotte office on a hybrid basis.

• Exposure to a diverse array of technologies.
• Internal opportunities for career advancement.
• Part of a team of experienced technicians that aim to deliver exceptional service
• Competitive compensation.
• Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO.
• Opportunities to further technical education through online courses.
• Positive, friendly, and supportive office environment.
• Workplace perks including healthy snacks and team-building events.

Join to apply for the System Administrator role at Tata Consultancy Services . Administer and maintain Splunk infrastructure, including installation, configuration, and upgrades. Develop and manage Splunk dashboards, reports, alerts, and visualizations to meet business needs. Monitor system health, data ingestion, and forwarder status to ensure optimal performance. Troubleshoot and resolve issues related to Splunk performance, log feeds, and data extraction. Collaborate with teams to onboard new data sources and optimize search queries. Provide training and support to users and teams unfamiliar with Splunk. Ensure security and compliance by managing role-based access and sensitive data restrictions. Document processes, configurations, and best practices for Splunk usage. Skills Splunk Administrator Experience Minimum 6 Years Roles & Responsibilities Administer and maintain Splunk infrastructure, including installation, configuration, and upgrades. Develop and manage Splunk dashboards, reports, alerts, and visualizations to meet business needs. Monitor system health, data ingestion, and forwarder status to ensure optimal performance. Troubleshoot and resolve issues related to Splunk performance, log feeds, and data extraction. Collaborate with teams to onboard new data sources and optimize search queries. Provide training and support to users and teams unfamiliar with Splunk. Ensure security and compliance by managing role-based access and sensitive data restrictions. Document processes, configurations, and best practices for Splunk usage. Salary Range $100,000 - $125,000 per year Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr

Corvid Technologies is seeking a highly motivated, energetic Windows System Administrator to join our team supporting the brightest engineers in the industry.

Main responsibilities:

• Monitor CISA alerts and maintain awareness of current critical endpoint vulnerabilities, addressing them using ManageEngine's patch management system or following suggested mitigation procedures to minimize company impact
• Package third party and internal company software for deployment with patch management
• Approve 3rd party application updates on a weekly basis after testing on non-critical endpoints
• Create inventory reports and alerts using ManageEngine's patch management system or PowerShell
• Monitor and troubleshoot wide scale endpoint issues in terms of updates, software, drivers, including problems relating to YubiKey 2FA logins, blue screens, high CPU utilization, reboot loops etc.
• Explore and test latest windows feature/OS upgrades before wide scale deployment
• Create custom solutions to wide scale deployments or security mitigations when none are available
• Upgrade patch management and ticketing system servers following best security practices
• Provide laptop and desktop support for on and off-site users running Windows 10 and Enterprise Linux 7/8
• Provide exceptional customer service and support via phone, email and in person
• Resolve issues including but not limited to hardware failures, operating system errors, software compatibility issues, and network connectivity
• Identify and escalate complex problem reports or service requests to next tier of support as appropriate
• Work with other team members to ensure the timely completion of complex issues
• Maintain awareness of new and emerging technologies and products in the field

• US Citizenship and ability to obtain a Security clearance required
• Bachelor's degree in Computer Science or related field
• Knowledge of at least 1 scripting language or ability to learn within 6 months of hiring
• Experience using, managing, and troubleshooting Microsoft Group Policy Management
• Experience with Microsoft Active Directory including user, group and certificate management
• General experience in end-user support and maintenance of PC hardware and software in a Windows environment
• Must have experience working with a help ticketing system
• Must be organized, have attention to detail, and be able to prioritize and multitask effectively
• Ability to work under pressure
• Strong working knowledge of Windows 10 operating system
• Proficiency with both using and maintaining Office 365 suites
• Firm understanding and experience with general TCP/IP connectivity issues in a LAN/WAN/VPN/Internet environment
• Ability to work with end users with varying levels of technical experience.
• Excellent decision making and problem-solving skills
• Excellent oral and written communication skills, fluent in English
• Ability to work independently with general supervision

• Paid gym memberships
• Flexible schedules
• Blue Cross Blue Shield insurance including Medical, Dental and Vision
• 401k match up to 6%
• Three weeks starting PTO; increasing with tenure
• Continued education and training opportunities
• Uncapped incentive opportunities

Position Description

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to:-Troubleshoot and resolve issues with customer equipment including workstations, laptops, mobile devices, as well as VoIP phones, switches, routers, firewalls, and servers.-Troubleshoot and resolve issues with supported client applications and related services.-Act as the owner of critical client issues and outages, coordinating client communication, as well as troubleshooting efforts and communication between resources from multiple departments.-Follow customer support procedures, documenting customer issues, troubleshooting steps, and resolutions in the ticketing and documentation systems.

Training

Requirements

At least 2 years in a Tier II or System Administrator role is required~^~One-year certificate from a college or technical school is a plus~^Knowledge and experience with Windows Active Directory domains required~ ~Expertise with printer troubleshooting (network and local), scanner troubleshooting (network and local), and wireless troubleshooting~ ~Proficient with TCP/IP protocols and related hardware, such as switching and VLANs, firewalls and routers, WAN & LAN communication, wireless, and VoIP~ ~Familiarity with Microsoft Entra, Intune, and Google Workspace management, troubleshooting, and policy creation

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account- 401(k) with up to 6% matching- Working remotely with a company cell phone, laptop, and other provided home office equipment- Paid holidays, vacation and sick daysReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Salary:

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Job Details

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at

PLM System Administrator

Role: PLM System Administrator

Location: Charlotte, NC

Job Description:

Support administration activities for Engineering IT applications like Windchill, Teamcenter, PPM, Integrity, Arbortext etc.

Skill - PLM Windchill

• Good Experience in Windchill PDMLink/ProjectLink/partsLink/MPMLink
• Experience with creating workflows and lifecycles
• Sound knowledge on Part, Document, BOM, Change Management
• Good knowledge on Business scenarios Understanding high level design doc, requirement or functional specs and prepare technical detailed design document
• Good knowledge on Core Java
• Knowledge on Web Service Framework and Windchill RestAPI
• Experience with WC11.
• Experience in WC10.x can be considered.
• Good verbal and email communication skills

Join to apply for the Senior System Administrator role at R.E. Mason 1 day ago Be among the first 25 applicants Join to apply for the Senior System Administrator role at R.E. Mason Direct message the job poster from R.E. Mason As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers. Under the Robert E. Mason & Associates, Inc . umbrella there are two divisions: R.E. Mason and Apperture Solutions . R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper. Apperture Solutions is a technology independent, professional consulting, and implementation services firm. Apperture Solutions offers Data Enablement, Production Optimization, Operations Management, and Other Value-Added Services. Apperture Solutions partners with other providers to offer our customers the technologies and solutions that fit their needs. What R.E. Mason Offers Associates: R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates: Participation in the Employee Stock Ownership Program (ESOP) Retirement plan, including a Safe Harbor contribution Medical / Dental / Vision Insurance Employer paid Life Insurance and Long-Term Disability Insurance Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave Paid company holidays Retirement and Financial Wellness program Employee Assistance Program (EAP) Alternative/Hybrid Work Schedules General Description This System Administrator position is responsible for day-to-day support of business hardware, software, and network infrastructure as well as managing special projects. As part of a small team, this is an opportunity to be involved in a wide variety of IT infrastructure activities and technologies from design through implementation and support. Our Business Units and our Customers depend upon IT systems and solutions and this role plays a key role in making that happen. The ideal candidate will have excellent problem-solving and analytical abilities. We are also looking for subject matter expertise in security and networking. This position will work collaboratively with our application support team in ensuring the maintenance and uptime of critical business applications, databases, and integrations. This position may require occasional travel to remote offices. Specific Responsibilities Design, implement, and maintain system configurations, software applications, and server security protocols. Oversee system performance and troubleshoot issues to ensure uptime, stability, and scalability. Manage and monitor system backups, disaster recovery, and business continuity plans. Collaborate with cross-functional teams to deploy new technologies and ensure compatibility with existing systems. Assess, plan, and implement system upgrades, patches, and optimizations. Develop and maintain documentation, policies, and procedures for system administration and maintenance. Provide technical guidance and mentorship to junior team members. Optimize cyber security tools and maximize value. Automation of repetitive IT tasks as appropriate. Serve as escalation point for help desk activity. Lead and/or participate in technical projects as assigned. Ensure adherence to IS best practices, identify vulnerabilities, and implement mitigations. Disaster recovery planning and testing. Proficiency in Active Directory, Azure, and AWS. Expertise in VMware/vSphere/ESX/ESXi platforms. Strong expertise in managing Windows Server 2016+ and Win 10/11. Experience with Veeam Backup and Replication for data protection and disaster recovery solutions. Expertise in managing and optimizing (Pure) SAN technology for storage solutions. Proven experience in robust cyber security measures including strategy, threat detection, vulnerability management and incident response. Ability to execute projects from start to finish with minimal supervision. Required Education and Experience Five plus years of experience as System Administrator or similar role. Experience developing and maintaining knowledgebases, network diagrams, checklists, and support documentation. Experience working with an IT case management or ticketing system (Jira). A willingness to stay updated with the latest technologies and industry trends. Ability to adapt to new technologies and systems quickly. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Referrals increase your chances of interviewing at R.E. Mason by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Get notified about new System Administrator jobs in Charlotte, NC . Charlotte, NC $70,000.00-$0,000.00 3 weeks ago Appl Systems Administrator 3 (Check Processing Systems) System Administrator - Transportation/Warehouse Management Charlotte, NC 95,000.00- 125,000.00 1 week ago Maintenance Information Coordinator - M-F 1st shift 5:45am-2:30pm (Pay Range 37.90- 42.55) Applications and Integrations Specialist We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

The Learning Management System (LMS) Admin is responsible for overseeing the daily performance and administration of courses within Training The Street's LMS, ensuring an engaging and seamless learning experience for all users. This role focuses on organizing course enrolment, adding content to the LMS that matches client requests, creating and managing virtual links as well as course surveys and certificates. The LMS admin will also be handling support tickets, working closely with an outsourced provider.

Employee should be located in either Charlotte, NC, US or London, England, UK. Employee will be remote but required to be in office for onboarding, initial training, and up to weekly team meetings.

Key Responsibilities:

1. Course Fulfilment:

• Create courses on TTS's LMS (Learning Management System) using the eLearning request.
• Manage course enrolment, ensuring that all learners are properly registered for required and elective courses and help troubleshoot registration issues.
• Create Virtual Links for Virtual deliveries and ensure instructors are able to access.
• Create Survey links for courses
• Create and administer certificates for Retail Self-Study, Academic and Corporate courses.

• Address learner inquiries promptly, offering support and troubleshooting any challenges they face in progressing through the courses.
• Work closely with the wider TTS team on custom requests that require additional support.
• Escalate Tier 2 and 3 support issues to the LMS Manager/Senior LMS Admin.

• Assist the LMS Manager with testing upgrades, new processes and plugins. There may be other testing requirements as the system evolves.
• Assist the LMS Manager on projects related to the LMS.
• Any ad hoc tasks that are related to the role of the LMS Administrator
• Work closely with the Materials Team to ensure content is always up to date on each courses.

• Bachelor's degree in Education, Business, or a related field (or equivalent work experience).
• Familiarity with e-learning best practices, learner engagement strategies, and adult learning principles.

• Previous experience working with LMS platforms, such as Moodle, Blackboard, Canvas, or Cornerstone, focusing on course management and learner support.
• Project management experience to oversee course delivery and enrolment processes effectively.

• Excellent communication and interpersonal skills to support and engage learners.
• Strong organizational and time-management skills.
• Detail-oriented and proactive, with a learner-focused approach.

• Health Care Plan (Medical, Dental & Vision), US only
• Retirement Plan (401k, IRA), US only
• Pension Plans, UK only
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Work From Home

1 day ago Be among the first 25 applicants

Akkodis is seeking a Sr Learning Specialist for a 12+ Contract position with a client located in Charlotte, NC

Pay Range: $70/hr - $5/hr ( The rate may vary based on experience, education, geographic location, and other factors.)

Position Responsibilities

We are seeking a dynamic and experienced Senior Learning Specialist to join our Learning & Development team. In this role, you will play a critical part in driving business performance by designing and delivering impactful learning experiences. You will lead the development of both virtual and in-person training programs, collaborating closely with stakeholders to ensure alignment with global business strategies and processes.

Key Responsibilities

• Design and develop engaging learning solutions for web-based and instructor-led formats, with a focus on global business models and operational processes
• Deliver live, instructor-led training sessions that foster collaboration, engagement, and knowledge retention
• Coordinate end-to-end logistics for learning programs, including LMS administration, session scheduling, and internal communications
• Implement metrics and feedback mechanisms to assess learning effectiveness and continuously improve program outcomes

Qualifications & Skills

• Deep understanding of instructional design methodologies, particularly the ADDIE model, within a corporate environment
• Advanced skills in eLearning tools such as Articulate Rise and Storyline; experience with video production and graphic design is highly desirable
• Ability to distill complex systems and processes into clear, learner-friendly content
• Proficient in creating high-quality instructional materials using Microsoft Office, including presentations, job aids, and learning guides

If you are interested in this Sr Learning Specialist job inCharlotte, NC, then please click APPLY NOW. For other opportunities available at Akkodis go to If you have questions about the position, please contact Sunny Kumar at

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

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The Company will consider qualified applicants with arrest and conviction records by federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

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• Seniority level Associate

• Employment type Contract

• Job function Administrative
• Industries Aviation and Aerospace Component Manufacturing, Defense and Space Manufacturing, and Airlines and Aviation

Referrals increase your chances of interviewing at Akkodis by 2x

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