864 Technology jobs in Naperville

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

Job Summary:

The Learning Technology Administrator is part of the Learning & Development team and provides support across a range of internal learning technology systems, solutions, and platforms. Their work has a direct impact on improving the learner experience across The Aspen Group as technology is a key part of our learning strategy.

This role is hands-on and detail-focused, requiring someone who is responsive, organized, and committed to service excellence. The Learning Technology Administrator collaborates with internal L&D teams and cross-functional partners to troubleshoot issues, manage learning assignments, and improve system usability.

This person is a self-starter and can execute under minimal supervision. They must have passion for learning and technology; be able to seek new ways of doing things, open to new ways of thinking, and demonstrate agility in unfamiliar situations. This role will report to the Manager, Learning Technology.

Essential Responsibilities:

• Manage day-to-day LMS support tickets; troubleshoot issues related to configurations, updates, and user access.
• Maintain the LMS course catalog, learning assignments, auto-enrollments, and system notifications.
• Identify and resolve content-related LMS issues, including broken links, SCORM file errors, and display inconsistencies.
• Test new LMS functionality and quarterly updates in a staging environment to identify and document issues.
• Monitor LMS performance and usage trends; escalate issues that impact system reliability or learner experience.
• Generate and distribute standard and ad hoc LMS reports; support data pulls for compliance or program tracking.
• Document recurring issues and solutions to build a troubleshooting knowledge base.
• Maintain internal documentation and job aids related to LMS processes, workflows, and user support.
• Support L&D program managers by configuring learning assignments and assisting with system-related inquiries.
• Contribute to learner-facing communications about system enhancements, outages, or changes in LMS use.

• 1-2+ years of experience in a role where LMS administration or support comprised at least 60% of responsibilities
• Working knowledge of LMS platforms, with Cornerstone preferred
• Familiarity with support ticket systems such as ServiceNow preferred
• Strong interest in learning technology, with the ability to quickly learn new systems and adapt in a tech-driven environment
• Proficient in Microsoft Office Suite, especially Excel, Outlook, PowerPoint, and SharePoint
• Highly organized and detail-oriented, able to manage multiple priorities with accuracy and follow-through
• Strong problem-solving and troubleshooting skills, with a proactive approach to issue resolution
• Clear and effective written and verbal communication skills
• Service-oriented and collaborative, comfortable working independently and with remote or cross-functional teams
• Demonstrates initiative, accountability, and integrity in daily work
• Demonstrates self-awareness and flexibility, open and responsive feedback.

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

Job Summary:

The Learning Technology Administrator is part of the Learning & Development team and provides support across a range of internal learning technology systems, solutions, and platforms. Their work has a direct impact on improving the learner experience across The Aspen Group as technology is a key part of our learning strategy.

This role is hands-on and detail-focused, requiring someone who is responsive, organized, and committed to service excellence. The Learning Technology Administrator collaborates with internal L&D teams and cross-functional partners to troubleshoot issues, manage learning assignments, and improve system usability.

This person is a self-starter and can execute under minimal supervision. They must have passion for learning and technology; be able to seek new ways of doing things, open to new ways of thinking, and demonstrate agility in unfamiliar situations. This role will report to the Manager, Learning Technology.

Essential Responsibilities:

• Manage day-to-day LMS support tickets; troubleshoot issues related to configurations, updates, and user access.
• Maintain the LMS course catalog, learning assignments, auto-enrollments, and system notifications.
• Identify and resolve content-related LMS issues, including broken links, SCORM file errors, and display inconsistencies.
• Test new LMS functionality and quarterly updates in a staging environment to identify and document issues.
• Monitor LMS performance and usage trends; escalate issues that impact system reliability or learner experience.
• Generate and distribute standard and ad hoc LMS reports; support data pulls for compliance or program tracking.
• Document recurring issues and solutions to build a troubleshooting knowledge base.
• Maintain internal documentation and job aids related to LMS processes, workflows, and user support.
• Support L&D program managers by configuring learning assignments and assisting with system-related inquiries.
• Contribute to learner-facing communications about system enhancements, outages, or changes in LMS use.

• 1-2+ years of experience in a role where LMS administration or support comprised at least 60% of responsibilities
• Working knowledge of LMS platforms, with Cornerstone preferred
• Familiarity with support ticket systems such as ServiceNow preferred
• Strong interest in learning technology, with the ability to quickly learn new systems and adapt in a tech-driven environment
• Proficient in Microsoft Office Suite, especially Excel, Outlook, PowerPoint, and SharePoint
• Highly organized and detail-oriented, able to manage multiple priorities with accuracy and follow-through
• Strong problem-solving and troubleshooting skills, with a proactive approach to issue resolution
• Clear and effective written and verbal communication skills
• Service-oriented and collaborative, comfortable working independently and with remote or cross-functional teams
• Demonstrates initiative, accountability, and integrity in daily work
• Demonstrates self-awareness and flexibility, open and responsive feedback.

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. Job Summary: The Learning Technology Administrator is part of the Learning & Development team and provides support across a range of internal learning technology systems, solutions, and platforms. Their work has a direct impact on improving the learner experience across The Aspen Group as technology is a key part of our learning strategy. This role is hands-on and detail-focused, requiring someone who is responsive, organized, and committed to service excellence. The Learning Technology Administrator collaborates with internal L&D teams and cross-functional partners to troubleshoot issues, manage learning assignments, and improve system usability. This person is a self-starter and can execute under minimal supervision. They must have passion for learning and technology; be able to seek new ways of doing things, open to new ways of thinking, and demonstrate agility in unfamiliar situations. This role will report to the Manager, Learning Technology. Essential Responsibilities: Manage day-to-day LMS support tickets; troubleshoot issues related to configurations, updates, and user access. Maintain the LMS course catalog, learning assignments, auto-enrollments, and system notifications. Identify and resolve content-related LMS issues, including broken links, SCORM file errors, and display inconsistencies. Test new LMS functionality and quarterly updates in a staging environment to identify and document issues. Monitor LMS performance and usage trends; escalate issues that impact system reliability or learner experience. Generate and distribute standard and ad hoc LMS reports; support data pulls for compliance or program tracking. Document recurring issues and solutions to build a troubleshooting knowledge base. Maintain internal documentation and job aids related to LMS processes, workflows, and user support. Support L&D program managers by configuring learning assignments and assisting with system-related inquiries. Contribute to learner-facing communications about system enhancements, outages, or changes in LMS use. Requirements/Qualifications: 1–2+ years of experience in a role where LMS administration or support comprised at least 60% of responsibilities Working knowledge of LMS platforms, with Cornerstone preferred Familiarity with support ticket systems such as ServiceNow preferred Strong interest in learning technology, with the ability to quickly learn new systems and adapt in a tech-driven environment Proficient in Microsoft Office Suite, especially Excel, Outlook, PowerPoint, and SharePoint Highly organized and detail-oriented, able to manage multiple priorities with accuracy and follow-through Strong problem-solving and troubleshooting skills, with a proactive approach to issue resolution Clear and effective written and verbal communication skills Service-oriented and collaborative, comfortable working independently and with remote or cross-functional teams Demonstrates initiative, accountability, and integrity in daily work Demonstrates self-awareness and flexibility, open and responsive feedback. Salary Range: $70,000 - $80,000 #J-18808-Ljbffr

CyberArk Engineer

Must Have Technical/Functional Skills
• Hands-on experience privileged account management processes.
• Strong understanding of privileged access management concepts, security best practices, and compliance requirements.
• Ability to troubleshoot and remediate issues related to privileged IDs, password management, and CyberArk integrations.
• Familiarity with scripting and automation for onboarding and remediation tasks is a plus.
• Excellent communication and collaboration skills for working with cross-functional teams and stakeholders.
• Relevant certifications such as CyberArk Certified Delivery Engineer (CDE) or Defender are advantageous.

Roles & Responsibilities
• Discover, onboard, and remediate privileged accounts (including service and application accounts) into the CyberArk platform, ensuring all privileged IDs are properly managed and secured.
• Coordinate with Analysts, Engineers, and other team members responsible for the tactical delivery of Privilege Access remediation outcomes.
• Build and maintain connection components and password management plug-ins to support integration of various systems and applications with CyberArk.
• Monitor and manage password rotations, ensuring compliance with organizational security policies.
• Ensure the security and integrity of Identity and Access Management (IAM) systems, with a focus on privileged access controls
• Ensure privileged access remediation are comply with organizational policies, regulatory requirements.
• Troubleshoot and resolve issues related to privileged account onboarding, password rotation failures, and session connectivity.
• Conduct regular health checks, system maintenance, and performance monitoring of CyberArk components (Vault, PVWA, CPM, PSM).
• Generate and review audit reports on privileged account activity and session recordings to support compliance and auditing requirements.
• Collaborate with business units, application owners, and IT teams to gather requirements, prepare for onboarding activities, and resolve dependencies.
• Maintain documentation of changes, incidents, and standard operating procedures related to privileged account management.

Salary Range- $90,000-$110,000 a year

#LI-NR3

• Ensuring Optimal Performance of the EAP Expert Software
• Evaluating and Coordinating the Deployment of New Features Within the EAP Expert Software
• Overseeing Data Entry, Integrity, and Security within the EAP Expert Software
• Developing Expertise in the Management and Effective Use of the EAP Expert Software
• Collaborating with Clinical Staff to Improve the Efficiency of EAP Expert Workflows
• Generating and Customizing Utilization Reports and Data Extracts
• Conducting Training Sessions on EAP Expert Functionality and Usage
• Providing End-User Support and Troubleshooting of the EAP Expert Software

• Bachelor's Degree in Computer Science, Information Technology, or Business Management
• 3 - 5 Years of Experience Administering and Managing Software Systems, Preferably in a Highly Regulated Healthcare Environment
• Strong Technical Proficiency and Familiarity with Database Management, Report Customization (DevExpress Preferred), Remote Desktop Environments (RDP), and Computer Networking
• Excellent Communication Skills with the Ability to Train Users, Convey Technical Information Clearly, and Collaborate Effectively Across Departments
• Exceptional Attention to Detail, Organizational Skills, and Ability to Manage Sensitive and Confidential Information

• Administers directory services including users, security groups, Group Policy Objects (GPOs),Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP) services, certificates, federation, rights managements, Organizational Unit (OUs) and directory structure.
• Supports virtual implementations in a clustered environment including backup and restoration.
• Supports cloud implementations including user access, backup and restoration.
• Manages remote access for users and vendors including installing and supporting applications.
• Maintains the physical servers that include hardware warranties as well as replacing and adding new servers.
• Communicates with members of the IT Department and Public Safety Departments to gain information to resolve problems and improve business processes.
• Supports Geographic Information System (GIS), Supervisory Control and Data Acquisition (SCADA) and AS/400 systems including terminal and printer emulation and web interfaces.
• Maintains inventory records of hardware and software.
• Establishes and maintains appropriate security measures and backup procedures for data, programs and equipment.
• Participates in the rotation of on-call support during off hours (typically 1-week per month).
• Monitors system problems including assisting users with operational problems, performing general maintenance of systems and coordinating maintenance with outside vendors.
• Participates in planning new technologies and assists in preparing time and cost estimates for proposed projects and applications. Performs implementation tasks as needed.
• Monitors trends in the computer industry to ensure maximum capability of computer equipment. Researches and advises management of enhancements/new releases of hardware and software technology.

• Associate degree in computer science, information systems, or related field
• Minimum of 3 years' experience in systems administration and end-user support experience
• Experience with server virtualization technologies, e.g., VMware vSphere or Microsoft Hyper-V
• Experience with Storage Area Network (SAN),Network Attached Storage (NAS) and Cloud storage solutions
• Equivalent combinations of education and experience may be substituted

• Bachelor's degree in computer science, information systems or related field
• Microsoft Certified Solutions Expert (MCSE)
• VMware Certification (VCTA, VCP, etc.)
• Experience with access security and network edge security in standards-based security applications, e.g., CrowdStrike Falcon, Carbon Black App Control.

• Medical, Dental, Vision, and Life Insurance
• IMRF (Illinois Municipal Retirement Fund) or Fire/Police Pension Programs
• Deferred Compensation Investment Plans
• Flexible Spending Accounts
• Employee Assistance Program
• Additional Voluntary Benefits
• Paid Time Off and Holidays
• Sick Time
• Paid Maternity and New Parent Leave
• Service and Recognition Awards

• Install, configure, and maintain our core operating systems (primarily Windows, with some Linux), servers, and essential network devices.
• Proactively monitor system performance and swiftly troubleshoot issues , ensuring maximum uptime and optimal functionality of our infrastructure.
• Administer and maintain our comprehensive network, including switches, routers, firewalls, and VPNs, to ensure seamless connectivity and security.
• Implement and manage robust backup and disaster recovery solutions, safeguarding our critical data against loss.
• Perform regular system upgrades , apply necessary patches, and configure security settings to continuously protect our environment from threats.

• Manage user accounts , permissions, and access controls, ensuring robust data security and compliance.
• Provide essential technical support and guidance to end-users, efficiently resolving hardware and software problems. You'll work in close partnership with desktop support colleagues to ensure seamless user experiences.

• Collaborate effectively with the broader IT team on various projects and initiatives, leveraging your expertise to enhance our systems and processes.
• Document thoroughly system configurations, operational procedures, and troubleshooting steps, creating clear and comprehensive records for future reference.
• Stay current with the latest technologies and industry best practices, actively researching and recommending innovative solutions to improve our IT landscape.

• Experience: At least 3 years of proven experience as a System Administrator or in a similar, hands-on IT support role.
• Education: A bachelor’s degree in computer science, Information Technology, or a related field, or equivalent practical experience demonstrating strong technical aptitude.

• Strong expertise in Windows Server environments , including Active Directory and Group Policy management.
• Hands-on experience with virtualization technologies such as VMware and Hyper-V.
• Solid understanding of network protocols (TCP/IP, DNS, DHCP) and fundamental network security principles.
• Proficiency in scripting languages (e.g., PowerShell, Bash, Python) is a significant plus.
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) is also a valuable asset.

• Problem-Solving: Excellent problem-solving and analytical skills, with a keen ability to quickly identify, diagnose, and resolve complex technical issues.
• Communication: Strong verbal and written communication skills, enabling you to clearly explain technical concepts to users with varying technical backgrounds.
• Teamwork: The ability to work both independently and collaboratively as part of a fast-paced, high-performing team.
• Certifications: Relevant certifications like CCNA, CompTIA A+, Network+, Security+, or Microsoft Certified: Azure Administrator Associate are a plus.

• Unix Administration
• Solaris

• Provide L2/L3 support for Solaris OS administration, including:
  • LDOM/CDOM, Solaris Zones (local/global)
  • UFS, ZFS, Solaris Volume Manager
  • Solaris zpool/app-pool filesystem management
• Administer Linux systems (RedHat/Oracle Linux) at L2/L3 level
• Manage HPUX servers and related OS-level activities
• Perform core OS tasks: system builds, troubleshooting, server recovery, CPU/RAM/Disk/Network resource management
• Provide support for incident and major incident resolution
• Manage cluster technologies :
  • Veritas Cluster, Oracle RAC, Oracle ASM
  • Pacemaker cluster
• Work with cloud platforms including Azure and Oracle Cloud (including Exadata on cloud)
• Perform storage and network troubleshooting (e.g., multipath, MD filesystems)
• Work with Cisco UCS and hardware-related activities including CRU replacements
• Manage file systems: Veritas, MetaDisk, Multipath
• Handle Oracle-specific tools like FMADM
• Respond to escalations with urgency and accuracy
• Create and maintain Standard Operating Procedures (SOPs)
• Adhere to defined SLAs and KPIs (resolution and response times)
• Follow a 24x7 support model with rotating shifts and handovers (HOTO)

Administrative and operational server support, project support; incident, change and problem management implementation & resolution, operating system security management, installation, configuration, upgrade of a multi-platform environment which includes Microsoft Windows, UNIX, and Linux; • Function as a member of the team responsible for the day-to-day, 24x7x365 on-call system administration, and touch labor operations.
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below: • Bachelors degree or four additional years of related experience in addition to the minimum years listed below. • 6 years of Windows Server Administration experience. • 6 years of Windows Operating System experience.
• Demonstrated Knowledge of HP/IBM/Dell server hardware, Service Management Tool, Microsoft Cluster Services, Windows scripting, Symantec AV, Sophos AV, and/or TSM or NetBackup enterprise backup solutions. • Must be willing to work any shift. • Ability to obtain a Secret Clearance.

Preferred Qualifications: Candidates with these desired skills will be given preferential consideration: • ITIL, SAN storage technologies, Citrix, VMWare, Microsoft Windows security fundamentals. • Microsoft Certifications such as MCSE or MCSA. • A current Secret Clearance is preferred.