568 Technology jobs in Ohio
Remote -Technology Technical Support Representative
Posted 3 days ago
Job Viewed
Job Description
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**At this time, TP can only offer employment to individuals located in the following states: AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.**
**Your Responsibilities**
**As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Provide front line, first level, technical assistance for consumers**
+ **Supporting Client specific high speed internet services delivering an exceptional customer experience**
+ **Resolve technical problems, within a fast paced, customer facing environment**
+ **Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting.**
+ **Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.**
+ **Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.**
+ **Demonstrate advanced product knowledge and he ability to solve customer issues.**
+ **Resolve customer issues on the first call as frequently as possible.**
+ **Open and manage trouble ticket system for user issues, Data Network, OS issues.**
+ **Be patient, courteous and friendly with customers at all times.**
+ **Demonstrate a positive attitude.**
+ **Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.**
+ **Adhere to all work schedule assignments.**
+ **Abide by and support management directives and adhere to all TP policies.**
**We're looking for fearless people - people who are inspired to deliver only the best in all that we do.**
**Qualifications:**
+ **High School Diploma or equivalent.**
+ **Minimum of 6 months of customer service experience.**
+ **Must be 18 years of age or older.**
+ **Ability to type at least 25 words per minute.**
+ **Comfortable with desktop computer systems and have general knowledge of Windows-based systems.**
+ **Customer service and/or sales experience preferred.**
+ **College degree preferred but not required.**
**Key Competencies:**
+ **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.**
+ **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.**
+ **Communication:** **Outstanding communication, listening, and analytical skills.**
+ **Organizational Skills:** **Strong organizational and problem-solving skills.**
+ **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.**
+ **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.**
+ **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.**
+ **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.**
**Work from Home Requirements:**
+ **Internet Requirements:**
+ **Minimum subscribed download rate equal or exceeds 25.0 Mbps**
+ **Minimum subscribed upload rate equal or exceeds 10.0 Mbps**
+ **ISP must have no packet loss and ping under 30ms**
+ **Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN**
+ **Proof of internet details required**
+ **Clean and quiet workspace**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
Senior Software Development Engineer - HR Technology
Posted today
Job Viewed
Job Description
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
We are seeking a highly skilled Senior Software Development Engineer to design, develop, and implement HR Technology solutions and systems. The Senior Software Development Engineer will apply advanced technical expertise to architect and code software applications, conduct system testing and debugging, collaborate with cross-functional teams, and contribute to the overall technical direction and innovation of HR engineering projects.
What you will do:
+ Leverage expertise to design and implement efficient and scalable solutions that meet business requirements and quality standards.
+ Contribute to solution design and architecture discussions, collaborating with architects and senior engineers.
+ Provide input on technical feasibility, performance optimization, and scalability considerations to ensure that the overall solution meets the desired objectives.
+ Participate in code reviews and ensure adherence to coding standards, best practices, and quality guidelines.
+ Communicate and coordinate with team members to ensure alignment, provide technical insights, and contribute to decision-making processes.
+ Contribute to the adoption of best practices, new technologies, and tools to enhance productivity, efficiency, and code quality.
+ Participate in knowledge sharing activities, such as code reviews, tech talks, and workshops, to foster a culture of learning and collaboration within the team.
+ Work with other developers and team members to implement complex features, enhance existing functionality, and ensure the delivery of high-quality code.
+ Provide guidance and mentorship to junior developers, helping them improve their technical skills and grow professionally.
Position may be Hybrid (onsite approximately 2 days/week) in Scottsdale, AZ; Richardson, TX; Hartford, CT or Woonsocket, RI. Full-time remote will also be considered if not in commutable distance to an office.
**Required Qualifications**
+ 10+ years' experience with Java, TypeScript, NodeJS, Python, MVC, Angular, SQL
+ 6+ years full-stack development with experience on deployment with Container based Platforms like Kubernetes
+ 6+ years Web application development and scaling
+ 4+ years hands-on experience in GCP, Azure or AWS Cloud environment
+ 4+ years' experience working with Security framework, micro services Architecture and API development
+ 4+ years CI/CD deployment process and patterns experience
+ 3+ years' experience with Observability and implementation techniques
+ 3+ years' experience with database schema design and performance optimization
+ 3+ years' experience collaborating closely with product owners, business analysts, and QA teams to deliver high-quality solutions on time
+ 3+ years' experience identifying areas for process improvements and implementing technical innovations
+ 3+ years' experience working independently and supporting junior developers
+ 3+ years' experience working with Agile & Scrum methodologies, including mentoring and guiding development teams
+ 2+ years' executing and delivering (planning, delivering, and supporting) efficient and scalable solutions that meet business requirements and quality standards
**Preferred Qualifications**
+ Certification in GCP or Azure Cloud environment
+ Experience building Apps with AI assisted Technologies and integrating to LLM's
+ Good understanding of AI Apps implementation patterns and Agent frameworks
+ Experience or exposure to process automation tools and technologies
+ Excellent problem-solving skills, good verbal and written communication skills
+ Growth mindset (agility and developing yourself and others)
**Education**
+ Bachelors Degree required.
+ Masters Degree preferred.
+ Specialized training/relevant professional qualifications/certifications preferred.
**Pay Range**
The typical pay range for this role is:
$106,605.00 - $284,280.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 11/17/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Technology Support Senior Specialist - Technology Operation
Posted today
Job Viewed
Job Description
As a Technology Support Sr Specialist within the Employee Platforms, Retail Support team, you will play a vital role in employing best practices to deliver first-line support and guidance for daily technology activities. You will address and resolve hardware, software, and technology issues within the organization, ensuring high levels of customer satisfaction by executing tasks efficiently and continuously improving service delivery.
**Job responsibilities**
+ Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures
+ Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction
+ Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise
+ Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues
**Required qualifications, capabilities, and skills**
+ 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks
+ Experience with live chat, incident/service request management, and runbooks for system issue resolution
+ Baseline knowledge of operational management and excellence
+ Proven ability to balance tasks while documenting outcomes
**Preferred qualifications, capabilities, and skills**
+ Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems
+ Ability to document issues, procedures, and root cause analysis
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Manager, Technology Strategy (OCIO-Deloitte Technology)
Posted 1 day ago
Job Viewed
Job Description
The Team
Deloitte Technology-US (DT-US) builds and operates a scaled technology organization to power the growth and resilience of the Deloitte US Firms through world-class technology solutions and operations. At the heart of DT-US, the Office of the CIO (OCIO) Strategy Team sets the vision and transforms bold technology ambitions into business outcomes. As a lean, agile group with direct access to technology leaders, we empower every team member to drive change and shape Deloitte's technology future.
Recruiting for this role ends on December 31, 2025.
Work You'll Do
As the Technology Strategy Manager, you will be instrumental in turning strategy into action-bridging the gap between vision and execution for Deloitte's most critical technology initiatives. You will be critical in executing across a portfolio of technology strategy projects, helping to manage priorities from inception to execution, and drive transformation across the technology organization and beyond.
In this highly visible role, you will:
+ Drive the delivery of technology strategy by translating high-level roadmaps into actionable, measurable initiatives that advance Deloitte's business objectives.
+ Leverage your experience in strategy and technology to shape initiatives and aspirations, translating technical capabilities into transformation and long-term growth.
+ Act as a strategic advisor and connector, collaborating with business, technology, and operations leaders to ensure alignment, clarity, and momentum across projects.
+ Champion innovative technologies such as AI, serving as a lighthouse for the organization by piloting new solutions, sharing best practices, and inspiring others to embrace transformative change.
+ Lead early-stage pilots that scale into transformative initiatives, setting the foundation for broad, enterprise-wide impact.
+ Promote operational excellence, identifying opportunities to streamline processes, enhance governance, and embed best practices across technology initiatives.
+ Monitor and report on key performance indicators, ensuring that technology initiatives and investments deliver measurable business impact.
+ Demonstrate financial and quantitative acumen, confidently jumping into analysis to assess business cases, evaluate investment opportunities, and support data-driven decision-making.
+ Partner with other enabling teams-such as change management, project management, and technology teams-to ensure seamless project execution and sustained results.
+ Coach and develop team members, fostering technical growth, strategic thinking, and a culture of continuous learning.
Qualifications
+ 6+ years of experience in technology management, IT strategy, general management, or corporate strategy within a complex organization; Previous experience working within operations, management, or strategy roles within an IT organization is preferred
+ 1+ year of demonstrated success leading/managing cross-functional initiatives that deliver both strategic and operational results.
+ Bachelor's degree in Business, Information Technology, or a related field.
+ Limited immigration sponsorship may be available
+ Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote with the option to work from home or a nearby Deloitte office
Preferred
+ Strong business acumen, with the ability to connect technology solutions to organizational goals and growth.
+ Innate curiosity and a growth mindset, with a willingness to continuously learn, adapt, and proactively jump in to tackle new challenges and opportunities.
+ Exceptional communication and stakeholder engagement skills, with experience influencing senior leaders.
+ Proven ability to mentor and develop high-performing teams.
+ Agility and resilience in a fast-paced, evolving environment.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,000 to $232,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Manager, Technology Strategy (OCIO-Deloitte Technology)
Posted 1 day ago
Job Viewed
Job Description
The Team
Deloitte Technology-US (DT-US) builds and operates a scaled technology organization to power the growth and resilience of the Deloitte US Firms through world-class technology solutions and operations. At the heart of DT-US, the Office of the CIO (OCIO) Strategy Team sets the vision and transforms bold technology ambitions into business outcomes. As a lean, agile group with direct access to technology leaders, we empower every team member to drive change and shape Deloitte's technology future.
Recruiting for this role ends on December 31, 2025.
Work You'll Do
As the Technology Strategy Manager, you will be instrumental in turning strategy into action-bridging the gap between vision and execution for Deloitte's most critical technology initiatives. You will be critical in executing across a portfolio of technology strategy projects, helping to manage priorities from inception to execution, and drive transformation across the technology organization and beyond.
In this highly visible role, you will:
+ Drive the delivery of technology strategy by translating high-level roadmaps into actionable, measurable initiatives that advance Deloitte's business objectives.
+ Leverage your experience in strategy and technology to shape initiatives and aspirations, translating technical capabilities into transformation and long-term growth.
+ Act as a strategic advisor and connector, collaborating with business, technology, and operations leaders to ensure alignment, clarity, and momentum across projects.
+ Champion innovative technologies such as AI, serving as a lighthouse for the organization by piloting new solutions, sharing best practices, and inspiring others to embrace transformative change.
+ Lead early-stage pilots that scale into transformative initiatives, setting the foundation for broad, enterprise-wide impact.
+ Promote operational excellence, identifying opportunities to streamline processes, enhance governance, and embed best practices across technology initiatives.
+ Monitor and report on key performance indicators, ensuring that technology initiatives and investments deliver measurable business impact.
+ Demonstrate financial and quantitative acumen, confidently jumping into analysis to assess business cases, evaluate investment opportunities, and support data-driven decision-making.
+ Partner with other enabling teams-such as change management, project management, and technology teams-to ensure seamless project execution and sustained results.
+ Coach and develop team members, fostering technical growth, strategic thinking, and a culture of continuous learning.
Qualifications
+ 6+ years of experience in technology management, IT strategy, general management, or corporate strategy within a complex organization; Previous experience working within operations, management, or strategy roles within an IT organization is preferred
+ 1+ year of demonstrated success leading/managing cross-functional initiatives that deliver both strategic and operational results.
+ Bachelor's degree in Business, Information Technology, or a related field.
+ Limited immigration sponsorship may be available
+ Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote with the option to work from home or a nearby Deloitte office
Preferred
+ Strong business acumen, with the ability to connect technology solutions to organizational goals and growth.
+ Innate curiosity and a growth mindset, with a willingness to continuously learn, adapt, and proactively jump in to tackle new challenges and opportunities.
+ Exceptional communication and stakeholder engagement skills, with experience influencing senior leaders.
+ Proven ability to mentor and develop high-performing teams.
+ Agility and resilience in a fast-paced, evolving environment.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,000 to $232,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Manager, Technology Strategy (OCIO-Deloitte Technology)
Posted 1 day ago
Job Viewed
Job Description
The Team
Deloitte Technology-US (DT-US) builds and operates a scaled technology organization to power the growth and resilience of the Deloitte US Firms through world-class technology solutions and operations. At the heart of DT-US, the Office of the CIO (OCIO) Strategy Team sets the vision and transforms bold technology ambitions into business outcomes. As a lean, agile group with direct access to technology leaders, we empower every team member to drive change and shape Deloitte's technology future.
Recruiting for this role ends on December 31, 2025.
Work You'll Do
As the Technology Strategy Manager, you will be instrumental in turning strategy into action-bridging the gap between vision and execution for Deloitte's most critical technology initiatives. You will be critical in executing across a portfolio of technology strategy projects, helping to manage priorities from inception to execution, and drive transformation across the technology organization and beyond.
In this highly visible role, you will:
+ Drive the delivery of technology strategy by translating high-level roadmaps into actionable, measurable initiatives that advance Deloitte's business objectives.
+ Leverage your experience in strategy and technology to shape initiatives and aspirations, translating technical capabilities into transformation and long-term growth.
+ Act as a strategic advisor and connector, collaborating with business, technology, and operations leaders to ensure alignment, clarity, and momentum across projects.
+ Champion innovative technologies such as AI, serving as a lighthouse for the organization by piloting new solutions, sharing best practices, and inspiring others to embrace transformative change.
+ Lead early-stage pilots that scale into transformative initiatives, setting the foundation for broad, enterprise-wide impact.
+ Promote operational excellence, identifying opportunities to streamline processes, enhance governance, and embed best practices across technology initiatives.
+ Monitor and report on key performance indicators, ensuring that technology initiatives and investments deliver measurable business impact.
+ Demonstrate financial and quantitative acumen, confidently jumping into analysis to assess business cases, evaluate investment opportunities, and support data-driven decision-making.
+ Partner with other enabling teams-such as change management, project management, and technology teams-to ensure seamless project execution and sustained results.
+ Coach and develop team members, fostering technical growth, strategic thinking, and a culture of continuous learning.
Qualifications
+ 6+ years of experience in technology management, IT strategy, general management, or corporate strategy within a complex organization; Previous experience working within operations, management, or strategy roles within an IT organization is preferred
+ 1+ year of demonstrated success leading/managing cross-functional initiatives that deliver both strategic and operational results.
+ Bachelor's degree in Business, Information Technology, or a related field.
+ Limited immigration sponsorship may be available
+ Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote with the option to work from home or a nearby Deloitte office
Preferred
+ Strong business acumen, with the ability to connect technology solutions to organizational goals and growth.
+ Innate curiosity and a growth mindset, with a willingness to continuously learn, adapt, and proactively jump in to tackle new challenges and opportunities.
+ Exceptional communication and stakeholder engagement skills, with experience influencing senior leaders.
+ Proven ability to mentor and develop high-performing teams.
+ Agility and resilience in a fast-paced, evolving environment.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,000 to $232,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Manager, Technology Strategy (OCIO-Deloitte Technology)
Posted 1 day ago
Job Viewed
Job Description
The Team
Deloitte Technology-US (DT-US) builds and operates a scaled technology organization to power the growth and resilience of the Deloitte US Firms through world-class technology solutions and operations. At the heart of DT-US, the Office of the CIO (OCIO) Strategy Team sets the vision and transforms bold technology ambitions into business outcomes. As a lean, agile group with direct access to technology leaders, we empower every team member to drive change and shape Deloitte's technology future.
Recruiting for this role ends on December 31, 2025.
Work You'll Do
As the Technology Strategy Manager, you will be instrumental in turning strategy into action-bridging the gap between vision and execution for Deloitte's most critical technology initiatives. You will be critical in executing across a portfolio of technology strategy projects, helping to manage priorities from inception to execution, and drive transformation across the technology organization and beyond.
In this highly visible role, you will:
+ Drive the delivery of technology strategy by translating high-level roadmaps into actionable, measurable initiatives that advance Deloitte's business objectives.
+ Leverage your experience in strategy and technology to shape initiatives and aspirations, translating technical capabilities into transformation and long-term growth.
+ Act as a strategic advisor and connector, collaborating with business, technology, and operations leaders to ensure alignment, clarity, and momentum across projects.
+ Champion innovative technologies such as AI, serving as a lighthouse for the organization by piloting new solutions, sharing best practices, and inspiring others to embrace transformative change.
+ Lead early-stage pilots that scale into transformative initiatives, setting the foundation for broad, enterprise-wide impact.
+ Promote operational excellence, identifying opportunities to streamline processes, enhance governance, and embed best practices across technology initiatives.
+ Monitor and report on key performance indicators, ensuring that technology initiatives and investments deliver measurable business impact.
+ Demonstrate financial and quantitative acumen, confidently jumping into analysis to assess business cases, evaluate investment opportunities, and support data-driven decision-making.
+ Partner with other enabling teams-such as change management, project management, and technology teams-to ensure seamless project execution and sustained results.
+ Coach and develop team members, fostering technical growth, strategic thinking, and a culture of continuous learning.
Qualifications
+ 6+ years of experience in technology management, IT strategy, general management, or corporate strategy within a complex organization; Previous experience working within operations, management, or strategy roles within an IT organization is preferred
+ 1+ year of demonstrated success leading/managing cross-functional initiatives that deliver both strategic and operational results.
+ Bachelor's degree in Business, Information Technology, or a related field.
+ Limited immigration sponsorship may be available
+ Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote with the option to work from home or a nearby Deloitte office
Preferred
+ Strong business acumen, with the ability to connect technology solutions to organizational goals and growth.
+ Innate curiosity and a growth mindset, with a willingness to continuously learn, adapt, and proactively jump in to tackle new challenges and opportunities.
+ Exceptional communication and stakeholder engagement skills, with experience influencing senior leaders.
+ Proven ability to mentor and develop high-performing teams.
+ Agility and resilience in a fast-paced, evolving environment.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,000 to $232,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Lead Technology Product Manager - Health Technology
Posted 4 days ago
Job Viewed
Job Description
**OVERVIEW**
You will be responsible for driving the strategic development roadmap for customer facing platforms, online products, workflow solutions, and high-quality features and UX that support the defined business goals. There will be a heavy emphasis on workflow solutions using content, Generative Artificial Intelligence (GenAI) and advanced technology. You will have experience with content processing, indexing, search applications, and some experience in applying GenAI and Large Language Models (LLM) to professional research. Day to day activities include working with cross-functional teams on development and support of product(s). You will work closely with product strategy, marketing, technology, content operations, user experience, customer service and others in the organization. This is an individual contributor role reporting to the Product Management Director.
**SSENTIAL DUTIES AND RESPONSIBILITIES**
+ Work closely with Product Director(s) to create and manage a development roadmap according to customer and business value or Return on Investment.
+ Interprets business challenges and recommends best practices to improve workflows, products, processes, or services.
+ Align stakeholders around the vision for a workflow solution or a product line.
+ Provide vision and direction to the cross-functional Agile teams and stakeholders.
+ Works independently, with guidance in only the most complex situations; leads projects across functional areas and with a variety of resource requirements, risk, and complexity.
+ Conduct comprehensive market research and competitive analysis.
+ Define and implement user journeys in workflow solutions.
+ Coordinate with customers and subject matter experts to validate development design.
+ Work with cross-functional teams to development, market, and support workflow solution products.
+ Represent Product Management team in development planning, releases, and maintenance.
+ Keep abreast with emerging technology impacting the industry including Generative AI (GenAI) and Large Language Models (LLM).
+ Support marketing and sales teams with product-related information.
**JOB QUALIFICATIONS**
**Education:** Bachelors, advanced degrees with research exposure a plus; or equivalent experience.
**Experience:** 8+ of product manager experience
+ 10+ years working on design and development online research product and workflow solutions.
+ 5+ years as a product manager working with content and search platforms including some GenAI applications.
+ 8+ years' experience using Lean and Agile methodologies to plan, define and build products and solutions, as well as to continuously improve user adoption, engagement, and usage.
+ Medical research experience or medical product development experience a plus.
**Other Knowledge and Skills:**
+ Ability to think strategically while considering tactical implications.
+ Communicates difficult concepts and influences others to adopt a different point of view.
+ Ability to socialize ideas and get buy-in.
+ Excellent execution, prioritization, and organization skills
+ Analytical skills in measuring opportunities and product performance.
+ Ability to adjust, respond, and manage a changing list of priorities to meet deadlines.
**TRAVEL:** Occasional travel 10-15%
#LI-Remote
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $145,500 - $203,900
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Technology Support Senior Specialist - Technology Operation
Posted 7 days ago
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Job Description
As a Technology Support Sr Specialist within the Employee Platforms, Retail Support team, you will play a vital role in employing best practices to deliver first-line support and guidance for daily technology activities. You will address and resolve hardware, software, and technology issues within the organization, ensuring high levels of customer satisfaction by executing tasks efficiently and continuously improving service delivery.
Job responsibilities
- Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures
- Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction
- Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise
- Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues
Required qualifications, capabilities, and skills
- 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks
- Experience with live chat, incident/service request management, and runbooks for system issue resolution
- Baseline knowledge of operational management and excellence
- Proven ability to balance tasks while documenting outcomes
Preferred qualifications, capabilities, and skills
- Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems
- Ability to document issues, procedures, and root cause analysis
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Technology Teacher
Posted today
Job Viewed
Job Description
Job Description
About the Team
ACCEL Schools is hiring a highly qualified Technology Teacher at the Western Toledo Preparatory Academy at Spring Meadows located in Toledo, Ohio dedicated to providing a superior education for all students. We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for each student. We want our teachers to be excited to create a positive classroom environment that prioritizes student learning and social-emotional development.
Be part of the difference at Western Toledo Preparatory Academy! Founded in 2021, Western Toledo Preparatory Academy is an award-winning public charter school for EK-8th grade students that combines competitive sport training with accredited academics. The school serves the Holland-South Toledo area and is the top performing school in the neighborhood. The school day is packed full of academic, athletic, and life skills learning. Students focus on core academic subjects in the mornings, dedicating their afternoons to fitness and special interests like competitive sports and extracurriculars. Western Toledo Preparatory Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014.
About the Opportunity:
Responsibilities of the Teacher include to-
- Prepare and deliver lesson plans with the ability to modify accordingly during the school year
- Differentiate instruction to meet the needs of all students
- Maintain accurate and complete records of students' progress and development
- Utilize research-based best practices in daily planning and classroom instruction
- Manage student behavior in the classroom
- Create a positive classroom environment for students to learn in
- Utilize school approved curricula that reflects the diverse educational, cultural, and linguistic backgrounds of the students
- Implement school-wide culture expectations and norms
- Communicate and meet with families regarding the academic and social-emotional growth of their child
- Incorporate technology skills into daily classroom practice to support learning
- Participate in the planning and implementation of non-instructional activities, as needed
- Collaborate and communicate effectively with colleagues
- Perform other duties as assigned
About You:
- Active and current state of Ohio teaching license in appropriate content area
- Bachelor's degree in education or related field
- High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring
- Excellent written and verbal communication skills
- Ability to properly manage confidential information
- Able to supervise students of various ages in different school settings (playground, cafeteria, etc.)
- Ability to pass federal and state criminal background checks
- Experience working within an urban environment
About Us
"We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances." – Ron Packard, CEO & Founder
ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities.
We offer the following benefits:
Compensation
The salary range for this position is $39,500-49,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Life benefits – time & peace of mind
- Paid time off
- Retirement contributions
- Optional Basic Life and AD&D insurance
- Voluntary life insurance (employee, spouse, child)
- Discounted childcare at Early Learning Academies locations
Health benefits – stay well & thrive
- Medical, dental, and vision insurance
- Employee Assistance Program
- Voluntary short-term disability insurance
- Voluntary long-term disability insurance
Career benefits – keep growing
- Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals
EQUAL EMPLOYMENT OPPORTUNITY
It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.