382 Technology jobs in Ohio

Manager, Information Systems
Guild Associates, Inc. is looking for a Manager, Information Technology  to join our team in our Dublin office.  The Sys Admin will participate in Guild’s IT support, management, and development efforts including cybersecurity, client and server infrastructure, networking, software applications, data, and user accounts.

The ideal candidate will have excellent time-management and communication skills which will enable him/her to collaborate well with various employees and leaders within the company. The IT Systems Administrator will share ownership of all technical issues with other department members.

Responsibilities

• Prioritize and respond to tickets, emails, calls, and messages, providing fast follow-up
• Troubleshoot and solve everyday technology problems
• Proactively monitor systems, identify potential troubles before they arise
• Stay up to date on current and innovative technologies and best practices
• Research, test, recommend, and install/implement new solutions
• Configure, update, and secure a variety of systems on a scheduled basis

• Ensure routine backups are completed and tested
• Configuration change documentation
• Asset management lifecycle, procurement, and recycling
• Management of IT Staff
• Development and maintenance of business relationships

Required Qualifications

• Proactive and positive mindset.
• Effective communication and customer service skills.
• Bachelor’s degree in Information Technology, Cybersecurity, or related degree.
• Minimum 5 years technical experience.
• Broad understanding of Microsoft 365 for Business.
• Significant experience with Windows client/server infrastructure.
• Experience with Backup Management.
• Working knowledge of both wired and wireless network technologies.

Preferred Qualifications

• Experience using PowerShell scripting to automate tasks
• CompTIA A+, Network +, and Security +
• Knowledge of cybersecurity frameworks
• Mobile Device Management experience
• Excellent Troubleshooting skills
• Attention to Detail
• Desire to learn

Additional Information

• Occasional Overtime Required
• Occasional travel between buildings within 20-mile radius

Guild Associates is a company of diverse individuals. We value innovation, teamwork, and ambition. Whether we are problem-solving in the course of design or fine-tuning our manufacturing processes, we strive to create a superior product. If you enjoy challenges and take pride in a job well-done, this is the place for you!  We offer competitive wages and an excellent benefit package starting the first day of employment.

Guild Associates is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Summer Internship Program Overview

Cardinal Health’s Summer Internship Program is a structured 10-12 week experience designed for undergraduate students who will be entering their senior year and are eager to make an impact. As an intern, you’ll work on meaningful, business-critical projects that contribute to real outcomes while gaining exposure to the healthcare industry.

What you’ll gain:

• Hands-on experience through impactful projects

• Exposure to Cardinal Health’s business and culture

• Development of leadership and professional skills

• Networking opportunities with peers and leaders

• A chance to interview for full-time roles upon successful completion

Who we’re looking for:

• Undergraduate students graduating between December 2026 and June 2027

• Curious, driven, and eager to learn

• Interested in a career in the healthcare industry

Program Highlights

Real-World Experience

Interns collaborate with Cardinal Health professionals, business partners, customers, and vendors on impactful projects and daily responsibilities. Each intern also serves on a planning committee to enhance leadership skills and concludes the summer by presenting their work to business leaders.

Professional Development

Interns participate in a formal mentoring program, connect with employees across the organization, and attend workshops to strengthen business acumen. The program also provides opportunities to explore full-time career paths.

Networking Opportunities

Through the Executive Speaker Series and various networking events, interns engage with senior leaders and build relationships with professionals across the company.

Community & Camaraderie

Interns participate in social, team-building, and community service events designed to build a strong peer network and enrich the overall internship experience.

Job Description Summary

Location: Dublin, Ohio

Start Date: May 18 or 26, 2026

Hours: Approximately 40 hours a week for a minimum of 10 weeks

*Assistance with temporary housing is provided for students not local to the internship location.

As a Information Technology Intern , you could potentially support the organization in several of the following ways:

• Translate business requirements into technical specifications

• Create technical documentation and specifications for single system components

• Administer project plans, budgets and other key deliverables for project managers

• Participate in testing execution efforts

• Collect data, perform basic needs analysis and effectively communicate results

• Analyze data between multiple systems and make appropriate updates

• Work with business and IT resources to resolve data quality issues

• Test, monitor and review implemented solutions; perform analysis of collected data and communicate findings to appropriate parties

• Other duties upon request

Accountabilities in this role

• Analytical skills and attention to detail

• Ability to interact effectively at all levels and across diverse cultures

• Quality and results orientation with a proactive approach

• Ability to prioritize requests effectively and understand importance and meet deadlines

• Ability to work independently with moderate level of direction

• Must be willing to adapt to shifting requirements or priorities

Qualifications

To be considered for the Cardinal Health Summer 2026 Internship Program, candidates should meet a combination of the following criteria:

• Currently pursuing a bachelor’s degree in Computer Engineering, Computer Science, MIS or a related field, preferred

• Expected graduation between December 2026 and June 2027, preferred

• Project management experience, preferred

• Experience with various software and platforms, preferred

• Demonstrated leadership, communication and analytical skills

• Participation in extracurricular activities, community organizations and/or professional associations

• Must have unlimited work authorization in the United States without the need for employer sponsorship, now or at any time in the future

Please note, applicants may redact any age-related information.

Anticipated hourly rate: $24.00 per hour

Bonus eligible: No

Benefits: Medical, dental and vision coverage, Paid time off plan, Access to wages before pay day with myFlexPay

Application window anticipated to close: 02/28/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly rate listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here (

Our company is looking to hire Information Technology Specialist.

REQUIREMENTS: High School Diploma and 4 years of experience in job offered.

JOB DUTIES: Conduct computer diagnostics for clients to investigate problems and to provide technical support. Set up equipment for client's use, ensuring proper installation of cables, operating systems, or appropriate software or hardware. Answer user inquiries regarding computer software or hardware operation to resolve problems. Install and perform minor repairs to hardware, software, following design or installation specifications. Confer with clients to establish requirements for new systems or modifications. Enter commands and observe system functioning to verify correct operations and detect errors. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities for clients. Prepare evaluations of software or hardware and recommend improvements or upgrades. Inspect equipment and read order sheets to prepare for delivery to users. Modify and customize commercial programs for client's internal needs

The Student is.

The most important person at MTC

Without students, there would be no need for our positions.

.not a cold enrollment statistic,

But a flesh and blood human being with feelings and emotions like our own.

.not someone to be tolerated so we can do our thing.

The student is our thing.

* This is a grant-funded position.

POSITION SUMMARY

Effectively teach information technologies (IT) related courses in traditional, blended, and online formats. Assess student learning, develop curriculum, advise students, and complete other assignments that enable the department to achieve its purposes and advance the mission of Marion Technical College (the "College").

ESSENTIAL JOB DUTIES, FUNCTIONS AND RESPONSIBILITIES

1. Respond to inquiries from students, College employees and customers while maintaining standards of confidentiality and privacy, in a timely manner. Maintain confidentiality in accordance with the College, FERPA, student records, and any other protected documentation.
2. Teach approved courses using applied learning methods in accordance with the course objectives, the established syllabus, the schedule of classes, and other College and program requirements. Instruct in a variety of learning environments, both on- and off-campus, which may include web-based, high schools, correctional institutions, etc.
3. Demonstrate ability and expertise in one's discipline and enthusiasm and creativity in teaching to create an environment that motivates students to learn. Manage the classroom and maintain records including preparing and updating course syllabi, course materials, technology, and web-based courses.
4. Develop, coordinate and maintain the IT curricula, equipment, program reviews, and assessment to assess student academic achievement. Serve as curriculum coordinator for courses assigned by the Associate Dean and mentor adjunct faculty who teach those courses.
5. Evaluate student learning in accordance with the course syllabi, the College, and department and institutional academic assessment plans. Document accurate records and provide reports concerning grades, attendance, etc. in accordance with the College policy.
6. Participate in on-going evaluation and continuous improvement of teaching methodology, curricula, and assessment, including course updating, development, and elimination. Review literature, professional standards, and workplace expectations to ensure that teaching and learning reflects prevailing business and industry practice and standards.
7. Assist with the planning, development, and implementation of departmental goals. Contribute to the use and continuous improvement of online learning, including the strategic planning and development of online education.
8. Evaluate students' learning performance, develop strategies to improve learning, implement strategies collaboratively with other faculty, and guide students' progress through the curriculum. Assist students with student recruitment activities.
9. Maintain and make available a current schedule to accommodate student learning and advising needs, including office hours, on- and off-campus meetings, classes, etc. in accordance with the annual faculty service days' schedule. Flexibility to meet academic classroom schedules and off-campus sites. Maintain user proficiency for software programs, systems, and databases used by the College.
10. Engage in the assessment of community and regional educational needs and assist the department in meeting those needs consistent with the College mission and department purposes. Work with department faculty to develop new programs and certificates.
11. Work with other College faculty and administration in seeking and writing grant applications that provide monies for course and program development and enhancement, equipment, and other areas as assigned.
12. Partner with campus and community activities, including student recruitment and public speaking requests, and serve on State, College, and community committees. Serve on internal and external committees as assigned, including community service.
13. Utilize instructional plans, direct and assess student progress in achieving theory and performance requirements of the program. Demonstrate knowledge in course content, direct and evaluate student learning and laboratory performance, and thorough understanding of educational theory and techniques.
14. Create and pursue a plan for professional development and continuing education to keep pace with changes and advances in teaching, learning, and in one's technical specialty or discipline. Willingness to dedicate and commit to pursue continuing education, which may include higher educational degrees, certifications, and advance current knowledge of and practice in the discipline.
15. Attend on- or off-campus College meetings and serve on departmental and College committees as assigned.
16. All employees must adhere to the principles of guided pathways.

ACADEMIC WORKLOAD REQUIREMENTS

This position is expected to instruct a minimum of 15.00 workload hours per week for fall and spring terms.

ADDITIONAL INFORMATION

This is a three-year, grant-funded position supported through external funding. Continued employment beyond the initial grant period is contingent upon future funding and sufficient enrollment. While renewal is possible, it is not guaranteed.

QUALIFICATIONS

Bachelor's degree in information technology or related field required; master's degree preferred. Teaching experience within a higher education institution and online instruction a plus. At least 3 years' experience in programming. Experience in Software development using Python, C#, and web-based technologies. Experience in artificial intelligence using frameworks and development of local large language models, and machine learning a plus. Hardware and software troubleshooting skills required. Candidates without direct experience in artificial intelligence must demonstrate a willingness to complete relevant professional development as part of the role expectations. Exhibit excellent English, communication, and writing skills. Proficiency in Microsoft® Office programs (Word, Excel, PowerPoint, and Outlook) with strong computer and related technology skills required. Demonstrate the ability to work independently and complete projects with minimal direction and oversight. Any combination of work experience, training, and/or education equivalent may be accepted. Willingness to work an irregular schedule as assigned. Candidate must successfully pass a background check, prior to and after employment. Valid driver's license or dependable transportation required. Smart phone required to allow access to MFA-protected services.

ADA SPECIFICATIONS

This position is classified as Faculty and will teach in a wide range of educational venues to provide quality instruction to a diverse student population for the college, primarily in a classroom or office setting. Further information may be obtained from the Office of Human Resources.

DISCLAIMER

Any other duties deemed appropriate may be assigned - The duties and responsibilities defined above are not an all-inclusive list, but a general summary of typical duties. Individuals in this position may be asked to perform a wide range of related tasks, within the scope of their education or certification, to ensure that the highest level of educational services are provided. We all share the responsibility of doing whatever is required to make Marion Technical College a great place to be - for an education and for a career.

APPLICATION INFORMATION

Submit a cover letter, resume/vita, and three professional references for the position; a single PDF file with all required application materials is preferred in the "attach/upload resume section" of the application.

ADDITIONAL INFORMATION

All faculty and adjunct faculty positions require the applicant to submit unofficial transcripts for all post-secondary education degree in the "attach other documents section" of the application. If the position requires a licensure or certification, the applicant is required to submit a copy in the "attach other documents section" of the application.

Marion Technical College is an equal-opportunity employer.

Overview

CreekTech is offering a unique DoD SkillBridge opportunity for transitioning military members seeking to gain valuable experience in Information Technology Systems and Network Administration. This role supports our Domain Name Server, Windows, SharePoint (cloud), and Exchange servers (cloud), Network Attached Storage (NAS), cloud-based storage, our PBX and VoIP system, switches, routers, wireless devices, user computers, printers, and wired security system. Daily tasks may include installing, upgrading, patching, and monitoring software and hardware. SkillBridge participants will support the Systems Administrator with maintaining the essentials such as operating systems, business applications, security tools, webservers, email, laptop, and desktop PCs.

Key Responsibilities
• Deliver Tier I/II support for internal users, troubleshooting hardware, software, and network issues
• Assist with systems setup, maintenance, and upgrades (desktops, servers, networking gear)
• Support IT asset inventory and documentation management
• Help administer Microsoft Active Directory, Office 365, and security protocols
• Contribute to IT and cybersecurity projects and audits
• Learn and apply Creek Technologies' IT best practices and operational standards

Required Qualifications
• Active-duty service member approved to participate in the SkillBridge Program
• Command approval to engage in a full-time internship during the final 180 days of military service
• Background in IT, communications, cybersecurity, or technical support
• Strong interpersonal and communication skills
• Ability to follow instructions, adapt to new environments, and work collaboratively
• Basic knowledge of Windows OS, networking, and hardware troubleshooting

Preferred Qualifications
• CompTIA certifications (A+, Network+, Security+), Microsoft or Cisco credentials
• Familiarity with enterprise tools such as Office 365, Azure, or helpdesk platforms
• Experience with scripting or automation (PowerShell, Bash, etc.)
• Interest in career advancement in cybersecurity, systems administration, or cloud technologies

What You'll Gain

As a SkillBridge intern with Creek Technologies, you'll gain real-world experience in a professional IT environment, working shoulder-to-shoulder with seasoned experts across infrastructure, systems administration, cybersecurity, and helpdesk operations. You'll strengthen your technical troubleshooting skills, sharpen your knowledge of enterprise tools like Office 365 and Active Directory, and contribute to projects that directly impact business operations. You'll also build a civilian-ready skillset aligned with industry standards, gain exposure to cybersecurity frameworks and audit practices, and expand your professional network-all while translating your military experience into a competitive edge for a career in IT. If you're driven, adaptable, and ready to level up, this internship is your runway to success in the civilian tech sector.

Target MOC

25B, 25D, 25U, 17C, IT, CTN, ET, 3D0X2, 3D1X2, 3D1X1, 1D7X1, 0651, 0671, 0689, 0621, 70D, 4A2X1, 4A0X1

**Summer Internship Program Overview**
Cardinal Health's Summer Internship Program is a structured 10-12 week experience designed for undergraduate students who will be entering their senior year and are eager to make an impact. As an intern, you'll work on meaningful, business-critical projects that contribute to real outcomes while gaining exposure to the healthcare industry.
What you'll gain:
+ Hands-on experience through impactful projects
+ Exposure to Cardinal Health's business and culture
+ Development of leadership and professional skills
+ Networking opportunities with peers and leaders
+ A chance to interview for full-time roles upon successful completion
Who we're looking for:
+ Undergraduate students graduating between December 2026 and June 2027
+ Curious, driven, and eager to learn
+ Interested in a career in the healthcare industry
**Program Highlights**
Real-World Experience
Interns collaborate with Cardinal Health professionals, business partners, customers, and vendors on impactful projects and daily responsibilities. Each intern also serves on a planning committee to enhance leadership skills and concludes the summer by presenting their work to business leaders.
Professional Development
Interns participate in a formal mentoring program, connect with employees across the organization, and attend workshops to strengthen business acumen. The program also provides opportunities to explore full-time career paths.
Networking Opportunities
Through the Executive Speaker Series and various networking events, interns engage with senior leaders and build relationships with professionals across the company.
Community & Camaraderie
Interns participate in social, team-building, and community service events designed to build a strong peer network and enrich the overall internship experience.
**Job Description Summary**
**Location:** Dublin, Ohio
**Start Date:** May 18 or 26, 2026
**Hours:** Approximately 40 hours a week for a minimum of 10 weeks
_*Assistance with temporary housing is provided for students not local to the internship location._
As a **Information Technology Intern** , you could potentially support the organization in several of the following ways:
+ Translate business requirements into technical specifications
+ Create technical documentation and specifications for single system components
+ Administer project plans, budgets and other key deliverables for project managers
+ Participate in testing execution efforts
+ Collect data, perform basic needs analysis and effectively communicate results
+ Analyze data between multiple systems and make appropriate updates
+ Work with business and IT resources to resolve data quality issues
+ Test, monitor and review implemented solutions; perform analysis of collected data and communicate findings to appropriate parties
+ Other duties upon request
**Accountabilities in this role**
+ Analytical skills and attention to detail
+ Ability to interact effectively at all levels and across diverse cultures
+ Quality and results orientation with a proactive approach
+ Ability to prioritize requests effectively and understand importance and meet deadlines
+ Ability to work independently with moderate level of direction
+ Must be willing to adapt to shifting requirements or priorities
**Qualifications**
To be considered for the Cardinal Health Summer 2026 Internship Program, candidates should meet a combination of the following criteria:
+ Currently pursuing a bachelor's degree in Computer Engineering, Computer Science, MIS or a related field, preferred
+ Expected graduation between December 2026 and June 2027, preferred
+ Project management experience, preferred
+ Experience with various software and platforms, preferred
+ Demonstrated leadership, communication and analytical skills
+ Participation in extracurricular activities, community organizations and/or professional associations
+ Must have unlimited work authorization in the United States without the need for employer sponsorship, now or at any time in the future
Please note, applicants may redact any age-related information.
**Anticipated hourly rate:** $24.00 per hour
**Bonus eligible:** No
**Benefits:** Medical, dental and vision coverage, Paid time off plan, Access to wages before pay day with myFlexPay
**Application window anticipated to close:** 02/28/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly rate listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (

Job Description - Information Technology Consultant U)

Organization: Administrative Services

Agency Contact Name and Information: Molli Marquez, Molli.Shaw@

Unposting Date: Ongoing

Work Location: State of Ohio Computer Center, 1320 Arthur E Adams Drive, 1st Floor, Columbus, OH

Primary Location: United States of America - Ohio - Franklin County

Compensation: $40.59 - $59.70

Schedule: Full-time, M-F, 8am-5pm

Union: OCSEA

Primary Job Skill: Information Technology

Technical Skills: Data Analytics

Primary Technology: Not Applicable

Agency Overview

The Ohio Department of Administrative Services (DAS), Office of Information Technology (OIT), seeks an experienced IT professional for the Infrastructure Services Division.

Job Duties

What You'll Do:

• Utilize complex programming, analysis, & design techniques for project management within OIT/ISD.
• Review & evaluate service management processes per ITIL standards.
• Define system & network management processes within ISD.
• Support IT service providers in planning and improving service delivery.
• Coordinate resources and tasks to meet business objectives.
• Organize teams to develop & implement data center processes within ITIL framework.
• Coordinate with staff for policy and process integration.
• Lead process improvement efforts and communicate activities to managers.
• Conduct meetings for disaster recovery planning and testing.
• Support onboarding of agencies and coordinate with disaster recovery vendors.
• Advise on business continuity and disaster recovery plans.
• Develop, evaluate, and implement recovery strategies.
• Lead IT policy evaluations and compliance activities.
• Represent management at meetings, conferences, and seminars.

Whats in it for you:

Competitive benefits including medical, dental, vision, life insurance, paid time off, holidays, employee development funds, retirement plans, and deferred compensation.

Qualifications

Associate or undergraduate degree in IT, electrical engineering, or telecommunications, with 2 years' experience in systems analysis & design, plus 1 year in systems development, telecommunications, or networking, or equivalent experience.

Knowledge: Management, manpower planning, training & development, government processes, data processing, disaster recovery, budgeting, project management, computer science, communication tools, technical documentation.

Skills: Operating hardware/software, reading comprehension, speaking, service orientation, critical thinking, business analysis, problem solving.

Abilities: Assess situations, establish productive teams, handle variables, communicate complex technical info, manage inquiries & complaints.

*Developed after employment.

Additional Information

Benefits include health coverage, paid leave, holidays, development funds, retirement, and optional deferred compensation. Ohio is committed to disability inclusion and a drug-free workplace.

#J-18808-Ljbffr

Location:

4910 Tiedeman Road - Brooklyn, Ohio 44144

Job Description Summary

Influences a cross-functional team in optimization of application capabilities & business processes. Provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs). Leads requirements management activities.

Job Responsibilities

• Utilize industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities.
• Significantly contributes to the design process to ensure it supports business requirements and an optimized user experience.
• Capture requirements for a highly complex system and/or multiple systems across multiple stakeholders; understands and applies to various project and software delivery methodologies.
• Translate business requirements into technical requirements considering multiple users, risks, and/or impact scenarios and convey with appropriate level of detail to the development team.
• Apply expertise of the business and its trajectory and work with technical and business teams to support business objectives and align to the roadmap.
• Work with quality assurance team to develop project testing strategy. Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.
• Advises on security, risk management, and IT process principles and escalate to appropriate team(s) as needed. Partners effectively with security and risk teams to ensure tech portfolio changes adhere to standards.

Required Qualifications

• Minimum of 5 years of experience in a business analyst or related role
• Must demonstrate business analyst / requirement management experience with large, complex technology projects (software, hardware, infrastructure implementations)
• Experience with both waterfall and agile project methodologies
• Understanding of Corporate Information Security (CIS) and security concepts, including authentication services, preferred
• Bachelor's Degree or equivalent work experience required

Technical/Foundational Skills Competency

• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Extensive Experience
• Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Extensive Experience
• Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Extensive Experience
• Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization. Working Knowledge
• Process Improvement: Understanding and insight into evaluating current product quality and production methods and ability to maintain focus on the continuous improvement of processes, products, and services. Extensive Experience
• Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. Extensive Experience
• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Extensive Experience
• Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team. Extensive Experience
• Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Extensive Experience

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. The candidate will work in office partially each week per the expectations set by management.

COMPENSATION AND BENEFITS

The Senior IT Business Analyst position is eligible to earn a base salary in the range of $79,000.00 to $115,000.00 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 09/09/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing

Location:

4910 Tiedeman Road - Brooklyn, Ohio 44144

Job Description Summary

Influences a cross-functional team in optimization of application capabilities & business processes. Provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs). Leads requirements management activities.

Job Responsibilities

• Utilize industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities.

• Significantly contributes to the design process to ensure it supports business requirements and an optimized user experience.

• Capture requirements for a highly complex system and/or multiple systems across multiple stakeholders; understands and applies to various project and software delivery methodologies.

• Translate business requirements into technical requirements considering multiple users, risks, and/or impact scenarios and convey with appropriate level of detail to the development team.

• Apply expertise of the business and its trajectory and work with technical and business teams to support business objectives and align to the roadmap.

• Work with quality assurance team to develop project testing strategy. Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.

• Advises on security, risk management, and IT process principles and escalate to appropriate team(s) as needed. Partners effectively with security and risk teams to ensure tech portfolio changes adhere to standards.

Required Qualifications

• Minimum of 5 years of experience in a business analyst or related role

• Must demonstrate business analyst / requirement management experience with large, complex technology projects (software, hardware, infrastructure implementations)

• Experience with both waterfall and agile project methodologies

• Understanding of Corporate Information Security (CIS) and security concepts, including authentication services, preferred

• Bachelor’s Degree or equivalent work experience required

Technical/Foundational Skills Competency

• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Extensive Experience

• Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Extensive Experience

• Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Extensive Experience

• Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization. Working Knowledge

• Process Improvement: Understanding and insight into evaluating current product quality and production methods and ability to maintain focus on the continuous improvement of processes, products, and services. Extensive Experience

• Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. Extensive Experience

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Extensive Experience

• Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team. Extensive Experience

• Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Extensive Experience

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. The candidate will work in office partially each week per the expectations set by management.

COMPENSATION AND BENEFITS

The Senior IT Business Analyst position is eligible to earn a base salary in the range of $79,000.00 to $115,000.00 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here ( for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 09/09/2025

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing

KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.