34 Technology jobs in Orchard Park

SALARY RANGE: $104,550.00 - $141,450.00

DISTINGUISHING FEATURES OF THE CLASS: The work involves assisting in the planning, designing, implementing and advising on technical aspects in the Health Information Technology Department at the Erie County Medical Center Corporation (ECMCC). The incumbent plans and implements new and updates to existing information systems, develops systems processes and procedures, analyzes systems and technology needs, and integrates security and infrastructure systems applications into the existing framework. This class differs from that of Information Technology Systems Architect as this class supports the work performed by Information Technology Systems Architect and other higher-level incumbents. Work is performed under the general supervision of the Information Technology Systems Architect or a higher-level Health Information Systems employee. Supervision is exercised over lower-level technical and clerical employees. Does related work as required.

TYPICAL WORK ACTIVITIES:

Participates in the development of ECMCC's Information Technology technical strategic direction;

Assists in the planning, designing and implementing of new and updates to information technology hardware, software systems and processes;

Designs, implements and monitors various systems applications and components that support the overall framework for preventing vulnerabilities, operating at optimal efficiency and maintaining compliance on regulatory matters;

Performs analysis on current systems and technology in order to recommend potential changes to assist in adhering to technological strategic direction;

Creates processes and procedures for integrating new information systems with existing systems and that support information technology security, disaster recovery and business continuity needs;

Keeps abreast of industry information and trends related to information technology systems and information security; attends and participates in continuing professional education courses and programs;

Defines and performs functionality tests; reviews and analyzes tests results and develops corrective solutions;

Assigns and oversees technical and security operations work to lower-level staff and may participate in performing such work;

Trains lower-level staff on technical matters;

Develops and leads implementation and monitoring of information technology controls for remediating possible vulnerabilities or audit discrepancies;

Monitors ECMCC's information technology and security assets;

Monitors work for compliance with applicable procedures, laws, rules, regulations and accreditation standards;

Assists in developing applicable components of departmental annual budgets and short-/long-term planning initiatives; manages applicable vendor contracts;

Prepares and presents various reports related to systems and related technology;

Attends and participates in meetings, committees, seminars, training sessions and in-services.

ADDITIONALLY, IF ASSIGNED TO INFORMATON SECURITY AND AVAILABILITY FUNCTION:

Creates and deploys information technology security and availability strategies and plans; performs security and availability testing on systems and environments; prepares reports to document the effectiveness of security and availability plans; makes recommendations for strategic improvement and risk mitigation caused by security vulnerabilities and exposures; makes presentations concerning security and availability strategies and plans.

ASSISTANT INFORMATION TECHNOLOGY SYSTEMS ARCHITECT (continued.)

Page 2

ADDITIONALLY, IF ASSIGNED TO TECHNOLOGY INFRASTRUCTURE FUNCTION:

Performs systems analysis and architecture design related to all aspects of technology infrastructure and network security.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Thorough knowledge of project management techniques; good knowledge of large hospital clinical operations and workflow that relate to information systems; good knowledge of applicable laws, rules, regulations and accreditation standards as they relate to information technology systems and information security; ability to respond to information technology systems disruptions and security events; ability to research and understand trends in information technology and security; ability to comprehend, interpret and incorporate healthcare providers' needs in systems design and analysis; ability to interpret and apply technical information; ability to develop solutions to complex problems in a creative and logical manner; ability to supervise and train lower-level employees; ability to communicate effectively, both orally and in writing; ability to establish and maintain effective working relationships with a diverse constituency; sound professional judgment; capable of performing the essential functions of the position with or without reasonable accommodation.

ADDITIONALLY, IF ASSIGNED TO INFORMATION SECURITY FUNCTION: Thorough knowledge of information technology security and availability protocol, practices, risks, solutions and products; ability to perform information technology risk assessments;

ADDITIONALLY, IF ASSIGNED TO TECHNOLOGY INFRASTRUCTURE FUNCTION: Thorough knowledge of the analysis, design, development, implementation and operation of networks; thorough knowledge of firewalls and firewall concepts as they apply to a large healthcare setting; thorough knowledge of systems virtualization technologies; good knowledge of converged Internet Protocol-based communications; working knowledge of enterprise architecture frameworks such as TOGAF enterprise architecture methodology; ability to perform network administration in a virtual environment.

MINIMUM QUALIFICATIONS:

• Possession of a Master's Degree* and two (2) years of any of the following information technology experience: systems analysis, systems engineering, data security or disaster recovery, of which one (1) year included administrative or supervisory responsibility; or:
• Possession of a Bachelor's Degree* and four (4) years of any of the following information technology experience: systems analysis, systems engineering, data security or disaster recovery, of which one (1) year included administrative or supervisory responsibility; or:
• An equivalent combination of training and experience as defined by the limits of (A) and (B).

NOTE*: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at You must pay the required evaluation fee.

NOTE 2: Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements.

@Approved by Erie County

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply.

ABOUT THE ROLE
You will be a member of our multi-disciplinary team and will work under the direction of a project leader. Projects include new construction and renovation in educational, healthcare, sports, corporate commercial and science and technology.

HERE'S WHAT YOU'LL DO

• Perform basic to moderately complex construction drawings and specifications of telecommunications systems for building construction.
• Under limited supervision, design communications and/or telecommunication systems for healthcare, education/higher education and commercial clients, including electronic security and Audiovisual systems per applicable codes.
• Analyze engineering documents and layout systems in regard to components and parts. Research and respond to design issues.
• Participate in value engineering sessions with Architectural/Engineering team.
• Recommend improvements with reference standards and processes to improve quality, coordination, and to streamline production efforts.
• Assists in the review and markup of shop drawings and submittals.
• Assists in gathering information to respond to RFI's and review of change orders in the preparation of construction documents.
• Conduct job site visits to verify existing conditions and observe construction progress. Site visits frequently require a physical walk-through of site.
• Must be willing to perform overtime work and be willing to travel.
• May perform other duties as required.

HERE'S WHAT YOU'LL NEED

• Minimum ABET/EAC Bachelor degree or equivalent required.
• Qualified candidates must have 4+ years of related experience.
• EIT/FE preferred.
• Excellent verbal and written communication skills.
• Able to effectively handle multiple projects.
• Revit proficiency is preferred.

The salary range for this position is $60,030.00 - $75,060.00 annually. This salary range is the range we believe is the anticipated range of possible base compensation at the timing of the posting. We may ultimately pay more or less than the anticipated salary range for the position. Employees may be eligible for discretionary bonuses. We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances. We have paid time off, flex-time schedules, remote work options and a 401k plan and employee perk programs. For a general overview of our benefits, please visit our careers page at Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

ABOUT OUR FIRM
CannonDesign is a design practice where strategy, experience, architecture, engineering, and social impact converge. We don't just dream up solutions - we create and bring them to life in ways to solve some of the biggest challenges facing our clients and the society. At the heart of everything we do is Living-Centered Design, a bold commitment to using our talents to not just improve the world but to truly reshape it for the better. It's more than a philosophy - it's who we are, and it drives us to make a meaningful, lasting difference every day.

ABOUT WORKING HERE

• We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
• We are committed to ensuring our practice is equitable for all employees, representative of the communities around us - and focused on the future of design. We advocate for equity, diversity, and inclusion efforts through the leadership of our DEI Council, Employee Resource Groups and other community advocacy initiatives.
• We're about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we're ready for you.

CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment. It is therefore the firm's policy to prohibit discrimination and harassment against any applicant, CannonDesign employee, vendor, contractor, or client on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by applicable law. It is also CannonDesign's policy to prohibit any and all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, or participated in a firm or agency investigation into such complaints.

Please note that candidates can only apply to our positions on our company Careers site. It's not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us.

As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required timeframes and adhere to our internal policies and our Code of Conduct.

Come join John W. Danforth Company, one of the largest mechanical contractors in the Northeast! We are an employee-owned company and believe our greatest asset is our people.

We are looking for team members who are passionate about delivering industry-leading experiences to our customers and supplying turn-key solutions for any HVAC, refrigeration, critical environment, custom metal fabrication, energy performance, or specialty mechanical project.

As the Technology Support Manager, you will lead, coach, and contribute to our frontline IT support team. This position combines leadership with hands-on involvement, overseeing the day-to-day operations of the Service Desk while also addressing high-priority and complex technical challenges as they arise. You will be instrumental in ensuring the team delivers timely and effective support, maintaining high service quality standards, and helping drive continual improvement in user experience and IT support processes.

Are you an effective leader who excels at coaching and developing team members to reach their full potential? Do you have a passion for continuous improvement and a track record of optimizing IT support processes? If you want to play a crucial role in organizational decision-making and have a significant impact on the company's technological advancements and overall success, this is the opportunity for you!

What We Offer:

• Danforth invests in you and your future with direct employee engagement, team support, career development, and mentoring.
• We are a professional organization offering quality benefits including:
  • Medical, dental, disability, and life insurance
  • 401(k) and ESOP with generous profit-sharing/matching contributions
  • Competitive PTO, holidays, and other financial incentives

What We Ask of You:

• Manage Technology Support Analysts (Tier I & II), including scheduling, coaching, performance reviews, and daily team check-ins.
• Lead hiring, onboarding, and training for new team members; develop growth plans for existing staff.
• Foster a high-performing team culture centered on accountability, customer service, and improvement.
• Conduct regular 1:1s and guide staff on documentation, troubleshooting, and communication best practices.
• Monitor the ticketing queue for SLA compliance, workload balancing, and effective triage.
• Develop and report key service metrics like response times, resolution rates, and customer satisfaction.
• Maintain SOPs, shift schedules, and support workflows.
• Act as an escalation point for advanced or high-priority tickets.
• Provide hands-on technical support during high workload periods or for complex incidents.
• Troubleshoot hardware, software, networking, and remote access issues with team members.
• Collaborate with Infrastructure, Systems, and Application teams on escalations and change management.
• Identify ticket trends and user pain points, proposing solutions, training, or process changes.
• Contribute to the internal knowledge base and documentation repositories.

Experience & Competencies:

• Over 5 years of enterprise IT support experience, including 2+ years in a supervisory or team lead capacity.
• Proficient in troubleshooting across Windows, Microsoft 365, remote support tools, and endpoint management.
• Experienced in managing ITSM and ticketing platforms such as Freshservice, ServiceNow, or Zendesk.
• Exceptional interpersonal and communication skills, with a focus on teamwork and a service-oriented approach.
• Capable of leading while also providing hands-on support when necessary.
• Familiarity with Intune, Azure AD, VPN technologies, and Microsoft Teams/SharePoint support is preferred.
• Understanding of ITIL-based service delivery practices is preferred.
• Relevant certifications such as ITIL Foundation, CompTIA A+/Network+, or Microsoft certifications are preferred.
• Must have the integrity, enthusiasm and willingness to represent Danforth in the most professional, positive manner.

Danforth offers a competitive benefits package for eligible employees including medical, dental, vision, life, disability, paid time off, 401(k), with company match, and participation in our Employee Stock Ownership Plan (ESOP). The estimated compensation range for this role is $75,000-$85,000. This range is based on several factors, including individual education, qualifications, training, prior work experience, and work location.

John W. Danforth Company is an equal opportunity employer and is committed to a workplace free from discrimination. All employees and applicants for employment will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply.

ABOUT THE ROLE
This entry-level position will be a member of our multi-disciplinary team and work under the direction of a project leader and licensed engineer. Projects include new construction and renovation in educational, healthcare, sports, corporate commercial and science and technology.
Click here to learn more about our Engineering practice

HERE'S WHAT YOU'LL DO

• Participates in the preparation of construction documents and basic specifications of telecommunications systems for building construction.
• Under direct supervision, may design telecommunication systems for healthcare, education/higher education and commercial clients, including fire alarm systems per applicable codes.
• Develop ability to analyze engineering documents and layout systems in regard to components and parts with engineering oversight.
• Under supervision develop knowledge of applicable codes for the application of telecommunication design.
• Recommend improvements with reference standards and processes to improve quality, coordination, and to streamline production efforts.
• Assists in the review and markup of shop drawings and submittals.
• Assists in gathering information to respond to RFI's and review of change orders in the preparation of construction documents.
• Assists in visiting job site to verify existing conditions and observe construction progress. Site visits frequently require a physical walk-through of site.
• May perform other duties as required.

HERE'S WHAT YOU'LL NEED

• Bachelor degree in a relevant field by hire date required.
• EIT/FE preferred.
• Related student internship work experience preferred.
• Excellent verbal and written communication skills.
• Able to effectively handle multiple projects.
• Experience in computer applications for engineering design programs (i.e. Revit, Navisworks or similar applications) preferred.

The salary range for this position to be filled in the Buffalo office is $25.39 to $28.59 per hour. This salary range is the range we believe is the anticipated range of possible base compensation at the timing of the posting. We may ultimately pay more or less than the anticipated salary range for the position. Employees may be eligible for discretionary bonuses. We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances. We have paid time off, flex-time summer hours, remote work options and a 401k plan and employee perk programs. For a general overview of our benefits, please visit our careers page at Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

ABOUT OUR FIRM
CannonDesign is a design practice where strategy, experience, architecture, engineering, and social impact converge. We don't just dream up solutions - we create and bring them to life in ways to solve some of the biggest challenges facing our clients and the society. At the heart of everything we do is Living-Centered Design, a bold commitment to using our talents to not just improve the world but to truly reshape it for the better. It's more than a philosophy - it's who we are, and it drives us to make a meaningful, lasting difference every day.

ABOUT WORKING HERE

• We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
• We are committed to ensuring our practice is equitable for all employees, representative of the communities around us - and focused on the future of design. We advocate for equity, diversity, and inclusion efforts through the leadership of our DEI Council, Employee Resource Groups and other community advocacy initiatives.
• We're about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we're ready for you.

CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment. It is therefore the firm's policy to prohibit discrimination and harassment against any applicant, CannonDesign employee, vendor, contractor, or client on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by applicable law. It is also CannonDesign's policy to prohibit any and all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, or participated in a firm or agency investigation into such complaints.

Please note that candidates can only apply to our positions on our company Careers site. It's not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us.

As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required timeframes and adhere to our internal policies and our Code of Conduct.

Job Title: Technology Team Lead
Location: Hybrid/Buffalo, NY (3 days onsite / 2 days remote )
Duration: Contract to Hire

NOTES FROM MANAGER (REQUIRED SKILLS):
1). This is a temp to hire position and will have direct reports.
2). Person must be in Buffalo working hybrid schedule.
3). Must possess recent programming exp. (Java/Python), & Terraform.
4). Prior managerial exp. w/ a lot of direct reports is required.

Primary Responsibilities/Required Skills:
• Lead a team of talented engineers responsible for the support, maintenance, and enhancement of our API Gateway in the cloud environment.
• Take ownership of the end-to-end support process, from monitoring and troubleshooting to incident response and resolution, ensuring minimal downtime and optimal performance.
• Stay abreast of industry trends and emerging technologies in cloud-based API management and leverage this knowledge to drive innovation and drive strategic initiatives.
• Serve as a subject matter expert on API Gateway technologies, providing guidance and mentorship to team members and stakeholders.
• Collaborate closely with cross-functional teams including developers, DevOps engineers, and security specialists to implement best practices for API Gateway management and security.
• Drive continuous improvement initiatives to enhance the scalability, reliability, and efficiency of our API Gateway infrastructure.
• Minimum of 10 years' technology management or large program leadership experience.
• Deep understanding of cloud platforms such as AWS, Azure, or Google Cloud, and experience with API Gateway services (e.g., AWS API Gateway, Azure API Management).
• Experience with Docker containers and microservices.
• Experience with Infrastructure As Code (IAC) technologies such as Terraform, Azure Resource Manager or AWS CloudFormation.
• Relevant certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Cloud Professional Cloud Architect are highly desired.

EDUCATION AND EXPERIENCE REQUIRED:
Minimum of an Associate's degree and 7 years technology or systems management/leadership experience, or in lieu of a degree a combined minimum of 9 years higher education and/or work experience, including a minimum of 7 years technology or systems management/leadership experience.
Capable of working on multiple projects of a complex nature.
Proficiency with project management, word processing and spreadsheet applications.
Complete understanding of the system development life cycle.
Excellent problem-solving skills to assist in issue resolution.
Familiar with application development software and hardware platforms.
Excellent verbal and written communication skills.
Excellent analytical skills.
Excellent decision-making skills.
Strong project management skills.
Strong presentation skills.
Experience encouraging teamwork and serving as role model when leading and directing others.
Understand technical, business and operational impacts of a project or problem.

EDUCATION AND EXPERIENCE PREFERRED:
Bachelor's degree.
Minimum of 10 years technology management or large program leadership experience.
Extensive application and product knowledge experience with skills, application(s) and functions of technology area led.
Subject Matter Expert understanding of applications supported with an advanced knowledge of interfacing/integrated applications.
Understanding of multiple business areas functions.
Proven mentoring and leadership capabilities.
Experience with skills, application(s) and functions of technology area.
Good understanding of the Bank's application framework.
Aware of the Bank's business plan and strategic objectives with ability to shape direction.
Self-motivated and able to motivate others.
Understanding business(es) supported and its terminology.

Classroom Events Technology Specialist

The Classroom & Events Technology Specialist will support technology in event spaces, conference rooms, classrooms, and departmental labs. Responsibilities will include set up and dismantling of large production event gear, live event production, and assisting in configuring and maintaining AV equipment for all educational spaces. This position is supported by other IT staff to ensure seamless assistance. The position will follow IT-defined standards and best practices when troubleshooting issues and assist with planning and designing projects. The position will work with academic departments for producing University sponsored events.

The position is non-exempt (hourly), full-time, thirty-five hours per week. Additional hours may be required for weekend events and other peak periods.

Joining our Information Technology team, the Classroom & Events Technology Specialist will be responsible for the following:

• Capture and produce academic and administrative video content.
• Select appropriate gear based on the intended size of special events, classes, and all other needs, as assigned.
• Remain current with modern technology and propose changes to AV systems and policies to improve efficiency, security, and reliability.
• Schedule and perform routine maintenance of AV systems.
• Coordinate with other technical support teams and vendors to ensure timely resolution of technical issues.
• Assist with installing and maintaining classrooms, meeting spaces, labs, and public spaces as assigned.

Required Qualifications:

• Associate or bachelor's degree or industry standard certifications; work experience in a similar industry will be accepted.
• Two or more years of experience working in a highly complex environment.
• Experience with Audio/Visual equipment, including video recording and production.
• Experience and understanding of AV control systems, such as Extron.
• Previous experience in a live production environment, with multi-faceted areas of support (audio/video/staging, etc.).
• Knowledge of Windows and Mac OS X operating systems.
• Ability to install, configure, and troubleshoot equipment and software.
• Knowledge and experience with video conferencing platforms.
• Knowledge and experience with instructional technology systems.
• Excellent interpersonal and communication skills.
• Strong problem-solving capability.
• Must be able to maintain safety standards for temporary set-ups, electrical distribution and balancing, public egress, and the like.
• Occasionally, ascend and descend a ladder to install and/or repair AV equipment weighing up to fifty (50) pounds.
• Frequently move AV equipment across campus for various classrooms and events.

Total Compensation:

• Health insurance with an option of two plans: an HSA plan with the deductible funded by employer HSA contributions, or a copay plan.
• Dental insurance through the Guardian network.
• Vision insurance through the Guardian network, and an option between the VSP or Davis plans.
• An 8% employer contribution to the retirement savings account when employees contribute just 5%.
• Fully paid long term disability insurance, guaranteed-issue life insurance for new hires up to a volume of $150,000.
• Tuition waiver for full-time employees and their qualified dependents. Entrance in Tuition Exchange scholarship opportunities to pursue education at other institutions.
• Generous time off for administrative and staff employees.

Daemen University strongly encourages all campus community members to get vaccinated for COVID-19, including a booster vaccine.

Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student centered learning. The University places special emphasis on preparing students for excellence in professional life, civic engagement, and on instilling and understanding that learning is an exciting lifelong journey. Students are encouraged to be creative, innovative, ethically minded leaders for an ever-changing, diverse, and interconnected world.

The Mission of Daemen University is to prepare students for life and leadership in an increasingly diverse and complex world through the integration of education and professional preparation. Daemen University is going beyond instrumental needs to foster the development of individuals who are dedicated to the health and well-being of local and global communities.

Purpose of Role

The Classroom & Events Technology Specialist will support technology in event spaces, conference rooms, classrooms, and departmental labs. Responsibilities will include set up and dismantling of large production event gear, live event production, and assisting in configuring and maintaining AV equipment for all educational spaces. This position is supported by other IT staff to ensure seamless assistance. The position will follow IT-defined standards and best practices when troubleshooting issues and assist with planning and designing projects. The position will work with academic departments for producing University sponsored events.

The position is non-exempt (hourly), full-time, thirty-five hours per week. Additional hours may be required for weekend events and other peak periods.

About This Opportunity

Joining our Information Technology team, the Classroom & Events Technology Specialist will be responsible for the following:

• Capture and produce academic and administrative video content.
• Select appropriate gear based on the intended size of special events, classes, and all other needs, as assigned.
• Remain current with modern technology and propose changes to AV systems and policies to improve efficiency, security, and reliability.
• Schedule and perform routine maintenance of AV systems.
• Coordinate with other technical support teams and vendors to ensure timely resolution of technical issues.
• Assist with installing and maintaining classrooms, meeting spaces, labs, and public spaces as assigned.

Required Qualifications

• Associate or bachelor's degree or industry standard certifications; work experience in a similar industry will be accepted.
• Two or more years of experience working in a highly complex environment.
• Experience with Audio/Visual equipment, including video recording and production.
• Experience and understanding of AV control systems, such as Extron.
• Previous experience in a live production environment, with multi-faceted areas of support (audio/video/staging, etc.).
• Knowledge of Windows and Mac OS X operating systems.
• Ability to install, configure, and troubleshoot equipment and software.
• Knowledge and experience with video conferencing platforms.
• Knowledge and experience with instructional technology systems.
• Excellent interpersonal and communication skills.
• Strong problem-solving capability.
• Must be able to maintain safety standards for temporary set-ups, electrical distribution and balancing, public egress, and the like.
• Occasionally, ascend and descend a ladder to install and/or repair AV equipment weighing up to fifty (50) pounds.
• Frequently move AV equipment across campus for various classrooms and events.

Total Compensation

Daemen University offers a robust total compensation package that includes:

• Health insurance with an option of two plans: an HSA plan with the deductible funded by employer HSA contributions, or a copay plan.
• Dental insurance through the Guardian network.
• Vision insurance through the Guardian network, and an option between the VSP or Davis plans.
• An 8% employer contribution to the retirement savings account when employees contribute just 5%.
• Fully paid long term disability insurance, guaranteed-issue life insurance for new hires up to a volume of $150,000.
• Tuition waiver for full-time employees and their qualified dependents. Entrance in Tuition Exchange scholarship opportunities to pursue education at other institutions.
• Generous time off for administrative and staff employees.

Daemen University strongly encourages all campus community members to get vaccinated for COVID-19, including a booster vaccine.

Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**US - Tax - Indirect Tax Technology and Transformation - Manager**
Our mission is to build, sell and deliver differentiated tax technology solutions that enable our clients to manage their indirect tax obligations more efficiently and accurately. We focus on two key areas: implementation/delivery and technology creation/support. By providing comprehensive and reliable solutions that help our clients achieve their business objectives while minimizing their tax risks, we strive to be the leading provider of indirect tax technology solutions in the market.
As a manager you'll continuously enhance your proficiencies in the design, promotion and delivery of major technology tools, including application development, data acquisition and transformation, and data analytics and visualization/reporting. You'll work side-by-side with tax-technical subject matter professionals (SMPs) to develop and deploy data and technology solutions that will enable our tax-technical SMPs to efficiently and effectively deliver quality tax consulting, with timely and responsive services and work products that meet and/or exceed client expectations.
**The opportunity**
Be part of a team that helps build and deliver sustainable tax technology strategies. The field of taxation is constantly changing as new laws, regulations, and technologies are created, and this is your opportunity to be part of a rapidly evolving field.
**Your key responsibilities**
We'll look to you to use technology to accelerate and enhance delivery of indirect tax services and actively participate as member of pursuit teams and service delivery teams supporting various client projects including working with internal and external stakeholders, developing transformative solutions, and fostering deep client relationships. You will contribute toward developing a technically diverse and talented team, all while handing activities that focus on quality and commercial value.
**Skills and attributes for success**
· Demonstrate characteristics of a forward-thinker and self-motivator that thrives on new challenges and adapts quickly to learning new skills
· Collect and document engagement team and client feedback; identify market events such as new client needs and competitor activity
· Develop or enhance proficiency in the use of major technology tools
· Manage overall deployment of technology services through active participation as part of pursuit and client service engagement teams
· Monitor penetration and performance of technology services and communicate to leadership
· Monitor competitive and client feedback and needs and communicate with leadership to develop appropriate responses, products, or communications
· Deliver high-quality work products within expected timeframes and on budget
· Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes
· Manage and motivate client engagement teams with diverse skills and backgrounds
· Take ownership of assigned tasks and monitor them until completion
· Identify ways to automate manual tasks using existing financial or tax systems and emerging technologies
· Design technology solutions that are aligned with the direction of the organization in terms of technology and business strategy
· Partner with others to gather all requirements to formulate the appropriate architecture required to provide system functionality
**To qualify for the role you must have**
· A bachelor's degree in technology, information science, accounting, or finance and minimum of 5 years of related work experience; or a graduate degree and minimum 4 years of related work experience
· Approved technical certification, CPA license or membership to a state Bar
· Hands-on technical experience with expertise in delivering innovative, data-driven solutions using modern analytics and AI technologies
· Experience with developing solutions using Microsoft Azure, IBM watsonx, or Databricks stack
· A strong interest in Artificial Intelligence (AI) and emerging technologies and leveraging them to optimize and transform business processes
· Experience designing and developing scalable, high-performance databases, particularly using Microsoft SQL Server, to support robust analytics and data-driven decision-making
· Strong communication skills in managing stakeholders, framing value propositions, and influencing strategic decisions
· Adaptive mindset allowing for responsiveness to evolving customer needs, market conditions, and technology trends
· Strong organization and time management skills, balancing multiple priorities in a fast-paced, hybrid work environment
· Management experience with cross-functional project teams, mentoring less experienced personnel, and fostering a culture of high performance and innovation
· Ability to travel as required to support client engagements and foster strong, trust-based relationships
**What we look for**
We're interested in people who are ready to become a part of a highly engaged, diverse, and dynamic team to help us continue to make a real difference to our clients. If you have a strong client focus, an interest in leveraging technology to improve business processes, data modelling and analysis, and the ambition to go above and beyond expectations, this role is for you
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $125,900 to $31,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 151,200 to 262,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

**Specialty/Competency:** Product Innovation
**Industry/Sector:** Pharma and Life Sciences
**Time Type:** Full time
**Travel Requirements:** Up to 80%
At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
In technology delivery at PwC, you will focus on implementing and delivering innovative technology solutions to clients, enabling seamless integration and efficient project execution. You will manage the end-to-end delivery process and collaborate with cross-functional teams to drive successful technology implementations.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Digital Architecture and Delivery team you are expected to provide client-facing support utilizing Microsoft Azure, Office 365, and Windows 10 technologies. As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive client engagement workstreams by independently solving and analyzing complex problems to develop exceptional deliverables. You are expected to leverage your troubleshooting skills and knowledge of network management to support daily operations and resolve technology incidents.
Responsibilities
- Provide client-facing support utilizing Microsoft Azure, Office 365, and Windows 10 technologies
- Supervise, develop, and coach teams to deliver top-quality work
- Manage client service accounts and drive engagement workstreams
- Leverage troubleshooting skills and knowledge of network management
- Support daily operations and resolve technology incidents
- Independently solve and analyze complex problems
- Develop top-quality deliverables
- Oversee successful planning, budgeting, execution, and completion of projects
What You Must Have
- Bachelor's Degree
- 7 years of experience
What Sets You Apart
- Troubleshooting skills in Windows 10
- Experience with Microsoft Azure and Office 365
- Knowledge of TCP/IP, DHCP, and DNS configuration
- Client-facing support utilizing Microsoft technologies
- Experience with IT support ticketing systems
- Preventative maintenance services experience
- Professional communication and customer engagement
- Documenting issues and resolutions in detail
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: