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Service Technology Consultant

61606 Peoria, Illinois Caterpillar, Inc.

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Job Description

**Career Area:**
Product Support
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who care not just about the work we do - but also about each other. We are the makers, problem solvers and future work builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Our **Product Support and Logistics Division (PSLD)** is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities, technology and operational excellence.
As a **Service Technology Consultant** , you will provide extensive user support functions for company and/or dealer personnel and ensure service technology platforms are defect-free.
**Additional Information:**
+ **Location:** Peoria, IL (United States)
+ **Required Travel:** Up to 10% travel (Domestic + International)
+ **Relocation Assistance Offered:** None
+ **US Work Sponsorship Offered:** None
**What You Will Do:**
- Provides user support functions, including service technology user training, for company and/or dealer personnel globally.
- Collaborate with internal Caterpillar and Dealer users, including internal business partners (Global Services, Cat Digital, Dealer Deployment) to drive successful outcomes, with a focus on dealer experience and business value.
- Translates user feedback into technical requirements that enhance service technologies and/or solve issues.
- Leads QA test planning and performs complex User Acceptance Testing to ensure user needs are met with development activities.
- Participates on innovative service technology programs that enable services growth.
**What You Have (Basic Requirements):**
- **Customer Focus:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
**Data Gathering & Analysis:** Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
**Service Excellence:** Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
**Consulting:** Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
**Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
**Relationship Management:** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
**What Will Set You Apart (Top Candidates Will Have/Preferred Skills):**
- Degree from a College or University or equivalent working experience
- Previous work as a Product Owner is a plus
- Dealer experience and/or Dealer Deployment
- Someone who is a fast learner and can take initiative
**What You Will Get:**
Through it all, we are one team (  - creating and delivering world-class components and solutions superior to the competition.  Learn more about the Caterpillar Experience ( .
**About Caterpillar:**
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
#LI
#BI
**Summary Pay Range:**
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:**
October 27, 2025 - November 10, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community ( .
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Coupa BSM - Technology Architect

61606 Peoria, Illinois Cognizant

Posted 1 day ago

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Job Description

**Job Summary**
As a Technology Architect specializing in Coupa solutions you will play a pivotal role in designing and implementing cutting-edge supply chain management systems. With a focus on Coupa Spend Analysis Supplier Management and Strategic Sourcing you will ensure seamless integration and optimization of procurement processes. Your expertise will drive efficiency and innovation in industrial manufacturing environments, contributing to the client's success.
**Responsibilities**
· Lead the design and implementation of Coupa solutions to enhance supply chain management processes.
· Oversee the integration of Coupa Spend Analysis Supplier Management and Strategic Sourcing modules.
· Provide expert guidance on Contracts & Agreements to ensure compliance and efficiency.
· Collaborate with cross-functional teams to optimize Supply Chain procurement (P2P) processes.
· Analyze current production planning and control systems to identify areas for improvement.
· Develop strategies to streamline procurement operations and reduce costs.
· Ensure the seamless integration of Coupa solutions with existing IT infrastructure.
· Monitor system performance and troubleshoot issues to maintain optimal functionality.
· Conduct training sessions to empower team members with the necessary skills and knowledge.
· Stay updated with the latest industry trends and Coupa advancements to drive innovation.
· Foster a collaborative environment to encourage knowledge sharing and continuous improvement.
· Evaluate and recommend enhancements to improve system efficiency and user experience.
· Contribute to the client's goals by driving supply chain excellence and operational efficiency.
**Qualifications**
· Possess in-depth knowledge of Coupa Spend Analysis Supplier Management and Strategic Sourcing.
· Demonstrate expertise in Supply Chain Management and procurement processes.
· Have a strong understanding of Contracts & Agreements within industrial manufacturing.
· Exhibit proficiency in Production Planning & Control for industrial manufacturing.
· Show experience in implementing and optimizing Coupa solutions in a hybrid work model.
· Display excellent problem-solving skills and the ability to work collaboratively.
· Hold a relevant degree in Information Technology Supply Chain Management or a related field.
**Certifications Required**
Coupa Certified Professional Supply Chain Management Certification
**Salary and Other Compensation** :
Applications will be accepted until June 20, 2025.
The annual salary for this position is between $110,000 - $130,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
**Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
+ Medical/Dental/Vision/Life Insurance
+ Paid holidays plus Paid Time Off
+ 401(k) plan and contributions
+ Long-term/Short-term Disability
+ Paid Parental Leave
+ Employee Stock Purchase Plan
**Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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Cat Digital/Cat Technology - Software Engineer

61606 Peoria, Illinois Caterpillar, Inc.

Posted 1 day ago

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Job Description

**Career Area:**
Strategy, Technology, Digital and Data
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Are you passionate about technology and eager to make a mark in the software engineering field? We are looking for enthusiastic individuals who are ready to embark on an exciting career at Caterpillar. Whether you are a recent graduate or someone looking to pivot into a new career, we offer a dynamic and supportive environment where you can grow and thrive.
**Cat Digital** is the digital and technology focused organization within Caterpillar, Inc. Our global team is responsible for bringing digital capabilities to Caterpillar's world-famous yellow iron. Working with your yellow partners and Cat Dealers, we execute key components of digital and marketing portfolios, including global marketing & brand, connectivity, enterprise data, analytics and AI, equipment management, eCommerce, digital marketing, rental & used digital solutions, and aftermarket leads & insights.
**Cat Technology** is transforming the way our customers work - not just by building smarter machines, but by delivering integrated, scalable solutions that deliver real-world outcomes. We collaborate with partners across the enterprise to advance technologies including autonomy and automation, which helps enhance site safety, productivity and efficiency across customer operations worldwide. Cat Technology owns enterprise-wide initiatives in innovation, research and development, manufacturing automation and advanced materials, ensuring Caterpillar continues to lead the industry in technological excellence and engineering innovation.
** ** **About the Role**
As a Software Engineering Professional, you will play a key role in designing, developing, and deploying Caterpillar's cutting-edge digital platform. You will be responsible for managing your own work assignments and coordinating with team members to ensure successful project completion.
In this position, you will contribute to building a world-class platform that supports a diverse range of digital applications. Your responsibilities will span across various functional areas, including new program development and the maintenance of existing mobile, web, and cloud systems.
**What You Will Do**  
You'll join a team with diverse project responsibilities, have valuable networking opportunities with all levels of Caterpillar employees. You will be immersed in designing rapidly developing, consistent customer-centric, premium digital experiences. This includes product development, mobile and service applications, eCommerce and digital marketing, etc. Examples of technologies used are Java, JavaScript, SpringBoot, React, NextJS, Typescript, API authorization, AWS/Azure, etc.
  **What You Will Have - Skills and Experiences**
+ **Decision Making and Critical Thinking** : knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
+ **Effective Communications** : understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
+ **Software Development** : knowledge of software development tools and activities; ability to produce software products or systems in line with product requirements
+ **Software Development Life Cycle** : knowledge of software development life cycle; ability to use a structured methodology for delivering and managing new or enhanced software products to the marketplace
+ **Software Integration Engineering** : knowledge of software integration processes and functions; ability to design, develop and maintain interfaces and linkage to alternative platforms and software packages
+ **Software Product Design/Architecture** : knowledge of software product design; ability to convert market requirements into software product design
+ **Software Product Technical Knowledge** : knowledge of technical aspects of a software product; ability to design, configure and integrate technical aspects of software products
+ **Software Product Testing** : knowledge of software product testing; ability to design, plan, and execute testing strategies and tactics to ensure software product quality and adherence to stated requirements
**Top** **Candidates** **May** **Have:**
+ Bachelor's degree or higher in Computer Science or related degree (selected candidates must complete their degree by their start date)
+ 0-2 years of relevant experience related to this field (internships or academic projects are a plus)
+ Minimum cumulative GPA requirement 3.0/ 4.0 (no rounding)
+ Demonstrated strong problem-solving skills and the ability to work effectively in a team environment outside of the classroom
  **Additional Information**  
+ Ideal for those building foundational skills in software engineering, generally within the first 24 months of their career
+ Locations for this position are typically Chicago and Peoria Illinois. Limited opportunities in Dallas, Texas 
+ Basic relocation may be available, depending on relocation qualifications 
+ Sponsorship is NOT available for this position
**Summary Pay Range:**
$87,480.00 - $142,200.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:**
September 29, 2025 - November 1, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community ( .
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2026 Summer Corporate Intern - Information Technology

61635 East Peoria, Illinois Caterpillar, Inc.

Posted 1 day ago

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Job Description

**Career Area:**
Students and Graduates
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**About the Role**
Information Technology Interns at Caterpillar perform the same challenging work assignments as our new full-time hires. We work with our teams to ensure that every intern gains the appropriate professional and personal growth necessary to be successful in a corporate environment. This position is a great way to gain hands-on experience by supporting IT operations at a world-leading manufacturing company.
**What You Will Do**
You'll join a team with diverse project responsibilities and have valuable networking opportunities with all levels of Caterpillar employees. The internship is a 40-hour-per-week assignment lasting 12 weeks. You can focus on building professional abilities in roles including (but not limited to):
+ Assist in the development, testing, and implementation of IT solutions.
+ Support IT team with troubleshooting and resolving technical issues.
+ Collaborate with cross-functional teams to understand and document business requirements.
+ Participate in the maintenance and upgrade of IT systems and infrastructure.
+ Conduct research on emerging technologies and provide recommendations.
+ Help in the creation of technical documentation and user guides.
+ Perform data analysis and generate reports to support decision-making.
**What You Have - Skills and Experiences**
In this role, you will have the opportunity to contribute your unique skills and experiences. Below are some of the most critical skills:
+ Knowledge of one or more programming languages such as Java, Python, C++, or JavaScript.
+ Understanding of software development principles and methodologies (e.g., Agile, Scrum).
+ Familiarity with various operating systems like Windows, Linux, and macOS.
+ Basic knowledge of SQL and database management systems (e.g., MySQL, Oracle, SQL Server).
+ Understanding of basic networking concepts, such as TCP/IP, DNS, and network protocols.
+ Experience with web development technologies such as HTML, CSS, and JavaScript.
+ Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and cloud services.
+ Organize and manage multiple projects simultaneously, ability to quickly gain, and effectively apply new skills & knowledge
+ Success in collaborating with others of diverse cultures, interpersonal styles, and abilities
+ Strong written, and verbal communication skills
+ Participate in, and build on our inclusive, constructive, and productive work environment
**Internship Program Qualifications:**
+ Must be enrolled full-time at a 4-year accredited university/college in one of the following fields of study: Information Technology, Computer Science, Computer Engineering, Management Information Systems, Cybersecurity, Data Analytics or any technical related degree **at the** **time of application and throughout the program.**
+ Must have 15 completed semester hours before the start of the internship.If a transfer student, must have 12 semester hours completed at a 4-year university.
+ Minimum 3.0/4.0 Cumulative Grade Point Average (no rounding) at current institution.
+ Must be able to relocate at indicated work location for the duration of the internship and complete daily work commute using reliable transportation.
**Top Candidates will also have**
+ Demonstrated leadership that requires organizing or working with groups.
+ Experience in project work.
+ Relevant internship or work experience.
+ Excellent written and verbal communications skills; PowerPoint, Word and Excel skills well-developed.
+ Ability to effectively articulate and summarize analytical data for leadership.
**Additional Information:**
+ Please attach your resume and an unofficial copy of your transcript to your application.
+ Applicants will be considered for positions throughout the United States.
+ Sponsorship is **NOT** available for this position.
+ **Locations: Peoria IL, East Peoria IL, Irving TX, Kennett Square PA, Tucson AZ, Morton IL, Cary NC.**
+ The position requires working onsite five days a week
**Besides exciting work, Corporate Interns will experience:**
+ Comprehensive internship orientation
+ Tours of state-of-the-art manufacturing and research facilities
+ Product Demonstration
+ Mentorship Programs
+ Various social events
+ Networking with leadership
+ Business skill building
+ Career discussion with leaders and experts
**Summary Pay Range:**
$22.50 - $39.00
**Intern Hour Rate:**
An intern's hourly rate is based on the major/degree being pursued and the number of completed academic hours achieved before the start of the internship.
**Intern Benefits:**
The total rewards package, beyond base salary, may include if eligible:
+ Accrued Paid Time Off (PTO)
+ Paid Holidays
+ Paid Volunteer Day
+ Housing Stipend
+ Relocation Assistance
+ Medical coverage
+ Voluntary benefits
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:**
September 1, 2025 - November 16, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community ( .
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2026 Summer Corporate Intern - Information Technology

61606 Peoria, Illinois Caterpillar, Inc.

Posted 1 day ago

Job Viewed

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Job Description

**Career Area:**
Students and Graduates
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**About the Role**
Information Technology Interns at Caterpillar perform the same challenging work assignments as our new full-time hires. We work with our teams to ensure that every intern gains the appropriate professional and personal growth necessary to be successful in a corporate environment. This position is a great way to gain hands-on experience by supporting IT operations at a world-leading manufacturing company.
**What You Will Do**
You'll join a team with diverse project responsibilities and have valuable networking opportunities with all levels of Caterpillar employees. The internship is a 40-hour-per-week assignment lasting 12 weeks. You can focus on building professional abilities in roles including (but not limited to):
+ Assist in the development, testing, and implementation of IT solutions.
+ Support IT team with troubleshooting and resolving technical issues.
+ Collaborate with cross-functional teams to understand and document business requirements.
+ Participate in the maintenance and upgrade of IT systems and infrastructure.
+ Conduct research on emerging technologies and provide recommendations.
+ Help in the creation of technical documentation and user guides.
+ Perform data analysis and generate reports to support decision-making.
**What You Have - Skills and Experiences**
In this role, you will have the opportunity to contribute your unique skills and experiences. Below are some of the most critical skills:
+ Knowledge of one or more programming languages such as Java, Python, C++, or JavaScript.
+ Understanding of software development principles and methodologies (e.g., Agile, Scrum).
+ Familiarity with various operating systems like Windows, Linux, and macOS.
+ Basic knowledge of SQL and database management systems (e.g., MySQL, Oracle, SQL Server).
+ Understanding of basic networking concepts, such as TCP/IP, DNS, and network protocols.
+ Experience with web development technologies such as HTML, CSS, and JavaScript.
+ Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and cloud services.
+ Organize and manage multiple projects simultaneously, ability to quickly gain, and effectively apply new skills & knowledge
+ Success in collaborating with others of diverse cultures, interpersonal styles, and abilities
+ Strong written, and verbal communication skills
+ Participate in, and build on our inclusive, constructive, and productive work environment
**Internship Program Qualifications:**
+ Must be enrolled full-time at a 4-year accredited university/college in one of the following fields of study: Information Technology, Computer Science, Computer Engineering, Management Information Systems, Cybersecurity, Data Analytics or any technical related degree **at the** **time of application and throughout the program.**
+ Must have 15 completed semester hours before the start of the internship.If a transfer student, must have 12 semester hours completed at a 4-year university.
+ Minimum 3.0/4.0 Cumulative Grade Point Average (no rounding) at current institution.
+ Must be able to relocate at indicated work location for the duration of the internship and complete daily work commute using reliable transportation.
**Top Candidates will also have**
+ Demonstrated leadership that requires organizing or working with groups.
+ Experience in project work.
+ Relevant internship or work experience.
+ Excellent written and verbal communications skills; PowerPoint, Word and Excel skills well-developed.
+ Ability to effectively articulate and summarize analytical data for leadership.
**Additional Information:**
+ Please attach your resume and an unofficial copy of your transcript to your application.
+ Applicants will be considered for positions throughout the United States.
+ Sponsorship is **NOT** available for this position.
+ **Locations: Peoria IL, East Peoria IL, Irving TX, Kennett Square PA, Tucson AZ, Morton IL, Cary NC.**
+ The position requires working onsite five days a week
**Besides exciting work, Corporate Interns will experience:**
+ Comprehensive internship orientation
+ Tours of state-of-the-art manufacturing and research facilities
+ Product Demonstration
+ Mentorship Programs
+ Various social events
+ Networking with leadership
+ Business skill building
+ Career discussion with leaders and experts
**Summary Pay Range:**
$22.50 - $39.00
**Intern Hour Rate:**
An intern's hourly rate is based on the major/degree being pursued and the number of completed academic hours achieved before the start of the internship.
**Intern Benefits:**
The total rewards package, beyond base salary, may include if eligible:
+ Accrued Paid Time Off (PTO)
+ Paid Holidays
+ Paid Volunteer Day
+ Housing Stipend
+ Relocation Assistance
+ Medical coverage
+ Voluntary benefits
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:**
September 1, 2025 - November 16, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community ( .
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Remote -Technology Technical Support Representative

Il, Illinois Teleperformance USA

Posted 1 day ago

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Job Description

**Category :** **Customer Service/Support**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**At this time, TP can only offer employment to individuals located in the following states: AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.**
**Your Responsibilities**
**As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Provide front line, first level, technical assistance for consumers**
+ **Supporting Client specific high speed internet services delivering an exceptional customer experience**
+ **Resolve technical problems, within a fast paced, customer facing environment**
+ **Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting.**
+ **Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.**
+ **Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.**
+ **Demonstrate advanced product knowledge and he ability to solve customer issues.**
+ **Resolve customer issues on the first call as frequently as possible.**
+ **Open and manage trouble ticket system for user issues, Data Network, OS issues.**
+ **Be patient, courteous and friendly with customers at all times.**
+ **Demonstrate a positive attitude.**
+ **Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.**
+ **Adhere to all work schedule assignments.**
+ **Abide by and support management directives and adhere to all TP policies.**
**We're looking for fearless people - people who are inspired to deliver only the best in all that we do.**
**Qualifications:**
+ **High School Diploma or equivalent.**
+ **Minimum of 6 months of customer service experience.**
+ **Must be 18 years of age or older.**
+ **Ability to type at least 25 words per minute.**
+ **Comfortable with desktop computer systems and have general knowledge of Windows-based systems.**
+ **Customer service and/or sales experience preferred.**
+ **College degree preferred but not required.**
**Key Competencies:**
+ **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.**
+ **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.**
+ **Communication:** **Outstanding communication, listening, and analytical skills.**
+ **Organizational Skills:** **Strong organizational and problem-solving skills.**
+ **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.**
+ **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.**
+ **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.**
+ **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.**
**Work from Home Requirements:**
+ **Internet Requirements:**
+ **Minimum subscribed download rate equal or exceeds 25.0 Mbps**
+ **Minimum subscribed upload rate equal or exceeds 10.0 Mbps**
+ **ISP must have no packet loss and ping under 30ms**
+ **Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN**
+ **Proof of internet details required**
+ **Clean and quiet workspace**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
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Technology Sales Lead

Danvers, Illinois Victra - Verizon Wireless Premium Retailer

Posted today

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Job Description

Job Description

Job Description

Technology Sales Lead


Are you a positive, upbeat, passionate, competitive person? Someone who is determined to thrive in a high-paced, rapidly changing environment. If you understand that leading, training, and recruiting for your locations will continually increase profits, we are looking for you! As a Retail Technology Manager for Victra, you will lead a team of Sales Consultants, sell to meet quota, ensure operational excellence, and partner with a National Retailer Store GM to build a cohesive relationship and deliver outstanding results. This leadership role will require a high level of acumen within SMB Sales and Support.


YOUR FOCUS (Responsibilities):

You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the Kiosk staff. You will drive your individual performance to meet quota. You will be driving for high-performance results within a fast-paced, rapidly changing environment.

  • Driving the profitability and performance of the assigned Kiosk location.
  • Ability to balance time effectively to drive maximum performance.
  • Selecting and retaining talent based on business needs.
  • Ability to establish relationships with local leadership and national retail partners.
  • Showing, Teaching and Coaching sales teams.
  • Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
  • Daily funnel management that includes tracking lead progress & sales forecasting.
  • Build & deliver impactful sales proposals to prospective business customers.
  • Ensure our business customers are taken care of and fully satisfied with their products & service.
  • Ability to deliver on individual performance to goal and coach and develop the staff simultaneously
  • Driving new initiatives set by the company and communicating effectively to your teams.
  • Ensure Kiosk employees meet and/or exceed defined monthly sales and operational metrics.
  • Developing and implementing sales tools and initiatives.
  • Engaging in business operations including Inventory management, budgeting, forecasting, analyzing, and providing sales reports.


Here's what we can offer you in exchange for your world-class work:

  • Paid Training
  • Premium Health, Dental, and Vision Insurance
  • Paid Maternity Leave
  • 401K Match
  • Tuition Reimbursement
  • 50% off Verizon Service
  • VNation Disaster Relief
  • Referral Bonus
  • Frequent Contests
  • Career Advancement Opportunities


Compensation

We are proud our managers earn an average annual salary of $65,000 to $85,000, combining a base hourly rate plus uncapped commission with the opportunity to earn a monthly Retail Technology Manager bonus.


What we are looking for.

You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You’re open to innovative ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you’ve succeeded when your team is delivering.


You will need to have:

  • 2 years in a leadership/supervisory role
  • Experience in solution selling in an R2B or B2B environment
  • Management experience in a commissions-based sales environment.
  • Proven track record of achieving challenging team and individual sales goals.
  • Balanced multiple opposing priorities in a multifaceted environment.
  • Set goals, evaluated performance, and developed a high performing team.
  • Basic interview skills and enhanced staffing knowledge.
  • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
  • At least 18 years of age
  • Legally authorized to work in the United States


Physical Requirements

  • Ability to lift ten pounds.
  • Ability to stand for extended periods of time.


Training Requirements

All Retail Technology Manager must attend and complete a 2-week training program. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.


After you apply…

You will be required to take a pre-hire assessment. It takes 10-12 minutes or less to complete. If you’re selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.


Equal Employment Opportunity

We take pride in being an equal opportunity employer. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.


_

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Engineering Technology Specialist - ePowertrain

61552 Mossville, Illinois Caterpillar, Inc.

Posted 1 day ago

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Job Description

**Career Area:**
Engineering
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
As a Engineering Technology Specialist in the ePowertrain Systems team, you will be joining an innovative team on the cutting edge of electrification. The ePowertrain Systems team is part of the Electrification & Energy Solutions Division and is a full electric powertrain solution partner for prime product groups whose products are sold into the Construction industries, Resource Industries, and Energy & Transportation industry segments.
This role will be responsible for supporting test execution across multiple charger or power conversion NPI programs in Caterpillar's Electrification Product Innovation Center (EPIC). This role will help coordinate test requests from charger or power conversion engineers. This role may create test plans, utilizing the input collected from the charger and power conversion engineers. When needed, this role may also be responsible for the build and/or commissioning of a new test rig.
**The Engineering Technology Specialist role may include the following:**
+ Accountable for the SAFETY of themselves and others in or around their work area.
+ Coordination and oversight of device under test builds within Caterpillar facilities or at local facilities outside of Caterpillar. In situations when we are working with suppliers outside of Caterpillar, this person will be the liaison between Caterpillar and that supplier as it relates to the specific testing that we are requesting.
+ Performing tests targeted at verifying the performance, durability, safety, and/or communication and controls of the charger or power conversion system.
+ Working with Caterpillar test execution facilities to ensure that tests requirements are defined and communicated and ensure that those facilities are meeting those requirements.
+ Identify test facility needs, request necessary hardware and/or data acquisition system. Make capital requests and manage those requests, as needed, to support the necessary testing.
Position involves working in a team environment on challenging New Technology Introduction (NTI) and New Product Introduction (NPI) programs that involve chargers or power conversion systems, supporting a team of charger or power conversion engineers and NPI leads.
**What you have:**
**Degree Requirement:** Associate's Degree or Bachelor's in a science-related discipline preferred
**Technical Excellence:**
Previous validation/test execution experience with complex hardware systems or components (test experience with software, controls, or displays is not sufficient for this role). Demonstrated understanding of mechanical & electrical systems
Level Extensive Experience:
- Experience providing instrumentation and data acquisition support for machine or drivetrain testing (both in a lab and in the field)
- Experience with electric drive systems or components preferred
- Experience with lab component or machine test/validation required
- Experience documenting issues discovered during testing required
- Engages appropriate subject matter experts to effectively resolve technical issues.
- Assumes accountability for personal job performance and holds others responsible for theirs.
**Accuracy and Attention to Detail:** Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Level Extensive Experience:
- Processes large quantities of detailed information with high levels of accuracy.
- Productively balances speed and accuracy.
- Implements a variety of cross-checking approaches and mechanisms to ensure accuracy.
- Demonstrates expertise in quality assurance tools, techniques, and standards.
**Analytical Thinking:** Ability to determine the root cause of technical problems and create alternative solutions to resolve those problems.
Level Extensive Experience:
- Seeks to understand discrepancies and inconsistencies in available information and explain variances.
- Organizes and prioritizes the sequence of steps to be taken to remedy the situation.
- Identifies many possible causes for a problem based on prior experience and current research.
- Quantifies the costs, benefits, risks and chances for success before recommending a course of action.
- Approaches a complex problem by breaking it down into its component parts.
- Chooses among a diverse set of solution options according to the nature of the situation.
**Product Testing:** Knowledge of product testing approaches, techniques and tools; ability to design, plan and execute testing strategies and tactics to ensure product quality at all stages of manufacturing.
Level Extensive Experience:
- Coordinates execution of test plans, including resources, strategy, schedules, processes and tools.
- Collaborates with design team to ensure testing considerations are incorporated into system design.
- Recommends tools and techniques for automating, simplifying and enhancing product testing.
- Compares and contrasts alternative testing methodologies and tools.
- Matches testing methodology and tools to product being tested; develops test scenarios.
- Estimates time, effort and resources required for
**Troubleshooting Technical Problems:** Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a research and development environment.
Level Extensive Experience:
- Evaluates business impact of failure and the criticality and timing of needed resolution.
- Monitors performance and history; addresses excessive maintenance or repair needs.
- Applies specific techniques for isolating a problem and defining resolution approach.
**Additional Information**
+ The location for this position is Mossville, IL
+ Domestic relocation assistance is available for this position
+ This position may require 10% travel
+ Visa sponsorship is **NOT** available
**Summary Pay Range:**
$126,000.00 - $189,000.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
**Posting Dates:**
October 23, 2025 - November 6, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community ( .
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Sr Counsel - Privacy & Technology

62701 Il, Illinois Maximus

Posted 3 days ago

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Job Description

Permanent
Description & Requirements

Join our dynamic legal team as a Senior Counsel - Privacy and Technology , where you'll play a pivotal role in shaping and leading enterprise-wide privacy compliance strategies. In this highly visible position, you'll serve as a subject matter expert on state consumer privacy laws, guiding data governance programs, advising senior leadership, and embedding privacy-by-design principles across the business. You'll also take ownership of drafting and negotiating complex contracts with a focus on privacy and data protection, managing privacy impact assessments and global data transfers, and ensuring our policies and statements remain current with evolving regulations. This is a strategic opportunity for an experienced attorney to make a direct impact on how we manage data responsibly, partner with stakeholders across the enterprise, and navigate the rapidly evolving privacy landscape.

Essential Duties and Responsibilities:
- State Consumer Privacy Rights Program Management: Serve as a subject matter expert on state consumer privacy laws, shaping enterprise-wide data governance and compliance strategies. Lead the implementation and ongoing management of the corporate state consumer privacy rights program, including policy development and cross-functional coordination. Collaborate with internal stakeholders to design and maintain technological and administrative solutions that support privacy compliance. Monitor regulatory developments and proactively advise senior leadership to ensure program alignment with evolving state-specific privacy laws (e.g., CCPA/CPRA, VCDPA, CPA, etc.).
- Contractual and Transactional Support: Independently review and negotiate complex contracts, subcontracts, licensing agreements, and other legal documents. Identify privacy and data protection requirements, assess risks, and recommend strategic contract mitigations. Provide strategic, enterprise-level legal guidance on technology transactions and vendor engagements involving personal data.
- Privacy Impact Assessments, Transfer Impact Assessments, Records of Processing Activities: Lead and oversee Privacy Impact Assessments (PIAs) and Transfer Impact Assessments (TIAs). Maintain and update Records of Processing Activities (RoPAs) in accordance with global privacy regulations. Partner with the global privacy operations team to manage cross-border data transfers, ensuring compliance with UK GDPR, SCCs, and other international frameworks. Collaborate with other functional areas, including IT, Security, Procurement, Contracts, and Compliance to embed privacy-by-design principles in enterprise systems and processes. Serve as a strategic advisor and provide training and guidance to internal teams on privacy and data protection issues.
- Draft and Manage Website Privacy Statements: Draft and manage website privacy statements and policies as required by federal or state law. Independently monitor legal developments and update public-facing statements accordingly.

Minimum Requirements

- Juris Doctor (JD) from an accredited law school and admission to one or more State Bars is required.
- 8+ years of relevant legal experience required.

#HotJobs1007LI #HotJobs1007FB #HotJobs1007X #HotJobs1007TH #TrendingJobs

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

166,430.00

Maximum Salary

$

225,170.00

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Technical Regulatory Compliance Technology Specialist

61550 Morton, Illinois Caterpillar, Inc.

Posted 1 day ago

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Job Description

**Career Area:**
Engineering
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn't be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a **Technical Regulatory Compliance Technology Specialist** **in Morton, IL.**
Our **Product Support and Logistics Division (PSLD)** is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts, integrated logistics, and global service to develop and support our global dealer network and customers.
We're **committed** to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We're exploring new ideas and opportunities - **innovating** to discover the breakthroughs necessary for tomorrow's growth.
**Job Summary:**
+ The **Technical Regulatory Compliance Technology Specialist** supports product regulatory compliance programs through various activities that assist in managing compliance risk and ensuring compliance with applicable product regulatory requirements for intended markets.
**Additional Info** :
+ This role is located in Morton, IL and does not offer relocation
+ This role is 1st shift
+ This role is 100% on-site with no opportunity for hybrid or remote schedules
**What You Will Do:**
+ Understand and stay current on product regulatory requirements and understand application of same to Caterpillar products.
+ Follow and utilize established processes and tools to collect, assess, and manage information in support of product certification and compliance.
+ Identify continuous improvement opportunities for processes and tools used to manage product regulatory compliance risks.
+ Collaborate with product groups, design control and operations to ensure the development, validation and production of product that meets applicable product regulatory requirements.
**What You Have (Required Skills):**
+ **Data Gathering & Analysis** : Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
+ **Accuracy and Attention to Detail** : Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
+ **Collaborating** : Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
+ **Decision Making and Critical Thinking** : Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
**What Will Put You Ahead (Preferred Skills):**
+ Prior experience leading complex and high visibility projects
+ Risk Management: Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.
+ Regulatory compliance experience
**What You Will Get:**
+ Through it all, we are one team ( - creating and delivering world-class components and solutions superior to the competition.
+ Learn more about the Caterpillar Experience ( .
**Summary Pay Range:**
$126,000.00 - $189,000.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:**
October 20, 2025 - November 3, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community ( .
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