99 Technology jobs in Pleasant Grove

Our client, a leading recruitment agency, is seeking a dynamic and results-oriented Recruitment Consultant specializing in the technology sector for their **Provo, Utah, US** office. This role is perfect for an ambitious individual with a passion for connecting top talent with innovative companies. You will be responsible for managing the full recruitment lifecycle, from sourcing and engaging candidates to negotiating offers and building long-term client relationships. Your primary focus will be on understanding the unique needs of technology firms and identifying candidates with highly sought-after technical skills.

Key responsibilities include developing and implementing effective sourcing strategies across various platforms, including job boards, social media, and professional networks. You will conduct in-depth interviews to assess candidate qualifications, cultural fit, and career aspirations. Building and maintaining a strong talent pipeline for in-demand roles within software development, data science, cybersecurity, and cloud computing will be crucial. You will also partner closely with hiring managers at client companies to understand their technical requirements and organizational culture, providing expert market insights and advice. Sales and business development activities, including generating new leads and expanding existing client accounts, will be an integral part of this role. The ideal candidate will possess exceptional interpersonal and communication skills, with the ability to build rapport quickly. A proven track record in recruitment, preferably within the tech industry, is highly desirable. Strong negotiation and closing skills are essential. A Bachelor's degree in Business, Human Resources, or a related field is preferred. This position offers a competitive base salary, an uncapped commission structure, and a hybrid work model that balances office-based collaboration with remote flexibility. Continuous training and career development opportunities are provided.

Our client is a leading recruitment agency seeking a highly motivated and results-driven Recruitment Consultant specializing in the Technology sector. This position, based in Provo, Utah, US , offers the exciting opportunity to connect top tech talent with innovative companies. You will manage the entire recruitment lifecycle, from sourcing candidates and conducting interviews to negotiating offers and building lasting relationships with clients.

Responsibilities:

• Source, screen, and interview candidates for technology-related positions across various industries.
• Develop and execute effective recruitment strategies to attract high-caliber talent.
• Build and maintain a strong network of technology professionals.
• Manage the full recruitment process, including job posting, candidate engagement, and offer negotiation.
• Partner closely with clients to understand their hiring needs and provide expert recruitment advice.
• Conduct market research to stay informed about industry trends and talent availability.
• Maintain accurate and up-to-date candidate and client records in the Applicant Tracking System (ATS).
• Achieve and exceed monthly and quarterly placement targets.
• Develop strong relationships with hiring managers and HR professionals.
• Stay abreast of best practices in recruitment and talent acquisition.

Qualifications:

• Bachelor's degree in Business, Human Resources, or a related field, or equivalent experience.
• Minimum of 3 years of experience in recruitment, preferably within the technology sector.
• Proven ability to source and engage passive candidates using various tools and platforms.
• Excellent communication, interpersonal, and negotiation skills.
• Strong understanding of the technology landscape and in-demand skills.
• Proficiency with Applicant Tracking Systems (ATS) and recruitment software.
• Results-oriented with a strong drive to achieve targets.
• Ability to work independently and manage multiple priorities effectively.
• Professional and ethical approach to recruitment.
• Experience in business development and client relationship management is a plus.

This role offers a competitive salary, attractive commission structure, and the chance to grow within a dynamic and supportive team.

Our client is seeking a dedicated and innovative Educational Technology Specialist to join their esteemed institution in Provo, Utah, US . This role is crucial for integrating cutting-edge technology into the learning environment, enhancing both teaching and student engagement. You will be responsible for supporting faculty and students in the effective use of educational software, learning management systems (LMS), and digital resources. The ideal candidate will possess a strong understanding of pedagogical principles and how technology can be leveraged to support diverse learning needs. You will provide technical assistance, troubleshoot issues, and develop training materials and workshops to empower users. Collaboration with IT departments and curriculum developers will be essential to ensure seamless technology integration and alignment with educational goals.

Responsibilities:

• Provide technical support and training to faculty and students on educational technologies and LMS.
• Troubleshoot hardware and software issues related to educational technology tools.
• Develop and deliver workshops and training sessions on best practices for online and blended learning.
• Evaluate and recommend new educational technologies to enhance teaching and learning.
• Collaborate with faculty to design and implement technology-enhanced learning experiences.
• Maintain and update educational technology resources and documentation.
• Assist in the management and administration of the Learning Management System (LMS).
• Stay current with trends and innovations in educational technology and learning sciences.
• Ensure the accessibility and usability of digital learning materials.
• Contribute to the development of policies and procedures related to educational technology.

Qualifications:

• Bachelor's degree in Education, Instructional Technology, Computer Science, or a related field. Master's degree preferred.
• Proven experience in an educational technology support or instructional design role.
• Proficiency with Learning Management Systems (e.g., Canvas, Blackboard, Moodle).
• Strong understanding of pedagogical principles and instructional design theories.
• Excellent troubleshooting, communication, and interpersonal skills.
• Experience creating training materials and delivering presentations.
• Knowledge of various educational software and digital tools.
• Familiarity with web accessibility standards (e.g., WCAG).
• Ability to work independently and as part of a team.
• Experience with video conferencing and multimedia tools is a plus.

This position offers a stable work environment, competitive salary, and the chance to make a tangible difference in the educational landscape of Provo, Utah, US . If you are passionate about empowering educators and students through technology, apply today.

Our client is seeking an experienced and customer-focused Technical Support Lead to manage their helpdesk operations from a remote location.

The Technical Support Lead will be responsible for overseeing a team of technical support specialists, ensuring the efficient and effective resolution of customer inquiries and technical issues. You will develop and implement support processes, policies, and procedures to enhance customer satisfaction and streamline operations. This includes managing ticket queues, prioritizing support requests, and ensuring timely and accurate responses to all customer interactions.

Key responsibilities include providing advanced technical troubleshooting and support for complex issues. You will also be responsible for training and mentoring support staff, conducting performance reviews, and fostering a culture of continuous improvement. The Lead will monitor key performance indicators (KPIs) such as response times, resolution rates, and customer satisfaction scores, taking corrective actions as needed. Collaboration with other departments, such as engineering and product development, to provide feedback on product issues and improvements will be a critical part of the role. Developing and maintaining comprehensive knowledge base articles and support documentation is also essential.

The ideal candidate will possess an Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, with a minimum of 4-6 years of experience in technical support, with at least 1-2 years in a leadership or supervisory role. Strong knowledge of IT systems, hardware, and software is required. Excellent problem-solving, analytical, and communication skills are paramount. The ability to manage and motivate a remote team, coupled with exceptional customer service skills, is essential. Experience with helpdesk ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools is highly desirable. This is a prime opportunity for a motivated individual to lead a remote support team and contribute to exceptional customer experiences in Provo, Utah, US .

Our client, a rapidly growing technology firm, is seeking a proactive and technically adept Technical Support Lead to join their dedicated customer service team in Provo, Utah, US . This role is crucial for ensuring exceptional customer satisfaction by providing advanced technical assistance and leading a team of support specialists. You will be responsible for troubleshooting complex software and hardware issues, resolving customer inquiries efficiently, and developing innovative solutions to common problems. The ideal candidate possesses a deep understanding of our product suite, excellent diagnostic skills, and a strong aptitude for problem-solving. You will mentor and train junior support staff, manage support queues, and escalate critical issues to engineering or product teams when necessary. A key aspect of this role involves creating and maintaining comprehensive knowledge base articles, user guides, and training materials to empower both customers and internal teams. You should have outstanding communication and interpersonal skills, with the ability to explain technical concepts clearly to users of varying technical expertise. Experience with CRM systems and ticketing software is essential. This hybrid position offers a dynamic work environment, blending in-office collaboration with remote flexibility, allowing for optimal team synergy and individual focus. If you are a passionate problem-solver with a strong technical background and leadership potential, eager to contribute to a positive customer experience, we encourage you to apply.

Key Responsibilities:

• Provide advanced technical support to customers via phone, email, and chat.
• Troubleshoot and resolve complex software and hardware issues.
• Lead and mentor a team of technical support specialists.
• Manage support ticket queues, prioritizing and assigning tasks effectively.
• Escalate and collaborate with engineering and product teams on bug fixes and enhancements.
• Develop and maintain knowledge base articles, FAQs, and user documentation.
• Identify trends in customer issues and recommend product improvements.
• Onboard and train new members of the technical support team.
• Contribute to the continuous improvement of support processes and tools.
• Ensure timely and effective resolution of customer inquiries, meeting service level agreements (SLAs).

Qualifications:

• Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum of 3-5 years of experience in technical support or a related role.
• Proven experience in a lead or supervisory capacity is highly desirable.
• Strong understanding of operating systems (Windows, macOS, Linux) and common software applications.
• Proficiency with CRM software and help desk ticketing systems (e.g., Zendesk, Salesforce Service Cloud).
• Excellent analytical and problem-solving skills.
• Exceptional communication, interpersonal, and customer service skills.
• Ability to explain technical concepts to non-technical users.
• Strong organizational and time management skills.
• Ability to work effectively in a hybrid environment.

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
**Job Description:**
The Field Operations Technology Team builds and supports tools that empower our Smart Home Pros to deliver exceptional customer experiences. We're looking for a Team Lead to help troubleshoot technical issues, track and document bugs, and drive improvements based on field feedback. This role blends technical problem-solving, user support, and cross-functional collaboration. The ideal candidate is proactive, tech-savvy, and comfortable navigating Vivint's systems and policies. They'll take ownership of tasks, ask the right questions, and help push our tools and processes forward.
**Required Qualifications:**
+ **Proactive and Solutions-Oriented Mindset** - Actively identifies gaps, asks questions, and takes initiative to solve problems-even beyond one's immediate area of expertise.
+ **Adaptability and Fast Learning -** Quick to learn new concepts, tools, and systems; thrives in dynamic environments.
+ **Technical Aptitude** - Comfortable navigating computer systems and digital tools.
+ **Troubleshooting and Root Cause Analysis** - Skilled at identifying technical issues and following through with problem-solving and resolution.
+ **Self-Reliance and Independent Working** - Demonstrates ownership of tasks and independently seeks out information and resources to drive work forward.
+ **Accountability** - Owns outcomes and follows through on commitments; takes the time to deeply understand tasks and context.
+ **Effective Communication** - Clearly and confidently communicates ideas, questions, and feedback-both written and verbal; not afraid to challenge assumptions or ask clarifying questions; comfortable presenting to larger audiences.
+ **Team Collaboration** - Works well with others, builds strong working relationships, and supports shared team goals.
+ **Resilience Under Pressure** - Maintains performance and clarity when working under time constraints or high-stakes situations.
+ **Customer-Centric Thinking** - Demonstrates empathy for users and consumers; committed to creating quality experiences.
+ **Location Requirement** - Must be local and willing to work in-office on Monday, Tuesday, Thursdays.
**Preferred Qualifications:**
+ **Vivint Systems Knowledge** - Familiarity with platforms such as TechGenie, Salesforce, PSO, Platinum, or CMS.
+ **Coding Familiarity** - Familiarity with HTML, CSS, JavaScript, or similar technologies.
+ **Data and Analytics Proficiency** - Working knowledge of tools like Excel, SQL, and Tableau is a plus.
**Task and Responsibilities will include:**
+ **Advanced Troubleshooting & Issue Resolution** - Investigate escalated technical issues and provide in-depth troubleshooting across platforms like TechGenie, CMS, and Salesforce.
+ **Ticket Creation & Issue Documentation** - Log detailed bug reports and system issues with supporting context; help prioritize tickets based on business impact and data insights.
+ **Execute User Acceptance Testing (UAT)** - Participate in testing and validation of new features or fixes; contribute to UAT documentation and release readiness.
+ **Perform Root Cause Analysis** - Investigate business issues using data from peripheral technologies; provide insights to improve system reliability and user experience.
+ **Support Software Releases** - Coordinate and execute release responsibilities including building release decks, updating documentation, and monitoring deployments; participate in early-morning deployment shifts as needed.
+ **Respond to Stakeholder Feedback** - Monitor and respond to feedback from users and internal teams; clarify questions and provide support for tool-related inquiries.
+ **Maintain Internal Documentation** - Own and update user-facing guides such as the TechGenie User Guide (TGUG) to reflect changes in tools and processes.
+ **Manage Permissions & Access Control** - Support permission changes and system access configurations in TechGenie and related platforms.
+ **Support Field Operations and Internal Teams** - Partner with field support, training, and other departments to gather feedback, identify bugs, and propose workflow improvements.
+ **Assist with Pilot Programs** - Help plan, monitor, and report on pilot program performance and outcomes for new features.
+ **Monitor Technology Interactions** - Review chats and support requests to identify recurring issues or areas for proactive improvement.
+ **Stay Informed on Cross-Functional Processes** - Maintain a working knowledge of related business areas (Sales, Billing, Scheduling, Customer Experience, etc.) to better understand and support the broader ecosystem.
**Information** **:**
+ Starting pay at $21.00/hr with potential of annual merit raises.
+ Schedule hours:
+ Monday - Friday; 9:00 am - 5:00 pm
+ Individual shifts may vary
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at description on file with Talent.
Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

Our client, a highly respected recruitment consultancy, is seeking an ambitious and results-oriented Recruitment Consultant to join their team in **Provo, Utah**. This is an on-site role focused on placing top technology talent within innovative companies. The ideal candidate will possess a strong understanding of the technology landscape, excellent interpersonal skills, and a proven ability to build relationships with both clients and candidates. You will manage the full recruitment lifecycle for tech roles, from initial client engagement and candidate sourcing to offer negotiation and placement. This is an excellent opportunity to develop your career in a dynamic and supportive recruitment environment.

Responsibilities:

• Manage the end-to-end recruitment process for technology roles, including software engineers, data scientists, and IT professionals.
• Partner with clients to understand their hiring needs, company culture, and ideal candidate profiles.
• Develop and implement effective sourcing strategies to attract qualified candidates through various channels, including job boards, social media, and professional networks.
• Conduct thorough candidate screening and interviews to assess technical skills, experience, and cultural fit.
• Build and maintain a strong pipeline of qualified candidates for current and future opportunities.
• Negotiate job offers and facilitate the onboarding process for successful candidates.
• Provide exceptional service to clients and candidates, ensuring a positive recruitment experience.
• Stay updated on technology industry trends and emerging skill sets.
• Collaborate with team members to share market insights and best practices.
• Contribute to the overall growth and success of the recruitment team.

The successful candidate will have a Bachelor's degree and a minimum of 3 years of recruitment experience, with a demonstrated interest or background in technology recruitment. Strong communication, negotiation, and organizational skills are essential. This role is based in **Provo, Utah**, and requires the candidate to be present in the office. We offer a competitive salary and commission structure, along with excellent opportunities for professional development and career advancement within a thriving consultancy.

Our client, a dynamic leader in the hospitality and tourism sector, is actively seeking an experienced Event Technology Specialist to join their remote team. This role is critical for ensuring the seamless execution of virtual, hybrid, and in-person events through the strategic implementation and management of technology solutions. You will be responsible for researching, recommending, and deploying various event technology platforms, including virtual event software, registration systems, mobile apps, AV equipment, and live streaming services. Your duties will involve providing technical support to event organizers and attendees, troubleshooting issues in real-time, and ensuring the smooth operation of all event-related technology. You will also collaborate with marketing and operations teams to develop innovative event experiences that leverage technology to enhance engagement and achieve event objectives. The ideal candidate will have a strong background in event management technology, with proven experience in managing the technical aspects of diverse events. Excellent problem-solving skills, a proactive approach to identifying and mitigating technical risks, and the ability to work under pressure are essential. You should be proficient with a range of event tech tools and platforms and possess a deep understanding of AV and streaming technologies. Strong communication and interpersonal skills are vital for effectively interacting with clients and internal stakeholders. This is a remote position, allowing you to contribute your expertise from anywhere. We are looking for an individual who is passionate about creating memorable event experiences through innovative technology solutions and can adapt quickly to new tools and trends in the industry. Join a forward-thinking company that is at the forefront of event innovation.