Technical Support Engineer

31441 Savannah, Georgia EchoStar

Posted 1 day ago

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Job Description

Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.


Job Duties and Responsibilities

What You’ll Do:

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech. 

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You:
  • Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential: Earn up to $,400 your first year, and up to 9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits: Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks: Complimentary DISH TV ($11 .99/month), discounts on Sling TV ( 5/month), and Boost Mobile plans (starting at 15/month), company-provided van, tools, and uniforms
Paid Training You’ll Get:
  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs


Skills, Experience and Requirements

What You’ll Need:
  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
    • Climb ladders (up to 40 ft)
    • Lift up to 70 lbs
    • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
Benefits:

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact  if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)


Salary Ranges

Compensation: $20.25/Hour
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Sr Counsel - Privacy & Technology

31401 Wilmington Island, Georgia Maximus

Posted 14 days ago

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Job Description

Permanent
Description & Requirements

Join our dynamic legal team as a Senior Counsel - Privacy and Technology , where you'll play a pivotal role in shaping and leading enterprise-wide privacy compliance strategies. In this highly visible position, you'll serve as a subject matter expert on state consumer privacy laws, guiding data governance programs, advising senior leadership, and embedding privacy-by-design principles across the business. You'll also take ownership of drafting and negotiating complex contracts with a focus on privacy and data protection, managing privacy impact assessments and global data transfers, and ensuring our policies and statements remain current with evolving regulations. This is a strategic opportunity for an experienced attorney to make a direct impact on how we manage data responsibly, partner with stakeholders across the enterprise, and navigate the rapidly evolving privacy landscape.

Essential Duties and Responsibilities:
- State Consumer Privacy Rights Program Management: Serve as a subject matter expert on state consumer privacy laws, shaping enterprise-wide data governance and compliance strategies. Lead the implementation and ongoing management of the corporate state consumer privacy rights program, including policy development and cross-functional coordination. Collaborate with internal stakeholders to design and maintain technological and administrative solutions that support privacy compliance. Monitor regulatory developments and proactively advise senior leadership to ensure program alignment with evolving state-specific privacy laws (e.g., CCPA/CPRA, VCDPA, CPA, etc.).
- Contractual and Transactional Support: Independently review and negotiate complex contracts, subcontracts, licensing agreements, and other legal documents. Identify privacy and data protection requirements, assess risks, and recommend strategic contract mitigations. Provide strategic, enterprise-level legal guidance on technology transactions and vendor engagements involving personal data.
- Privacy Impact Assessments, Transfer Impact Assessments, Records of Processing Activities: Lead and oversee Privacy Impact Assessments (PIAs) and Transfer Impact Assessments (TIAs). Maintain and update Records of Processing Activities (RoPAs) in accordance with global privacy regulations. Partner with the global privacy operations team to manage cross-border data transfers, ensuring compliance with UK GDPR, SCCs, and other international frameworks. Collaborate with other functional areas, including IT, Security, Procurement, Contracts, and Compliance to embed privacy-by-design principles in enterprise systems and processes. Serve as a strategic advisor and provide training and guidance to internal teams on privacy and data protection issues.
- Draft and Manage Website Privacy Statements: Draft and manage website privacy statements and policies as required by federal or state law. Independently monitor legal developments and update public-facing statements accordingly.

Minimum Requirements

- Juris Doctor (JD) from an accredited law school and admission to one or more State Bars is required.
- 8+ years of relevant legal experience required.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

166,430.00

Maximum Salary

$

225,170.00

Apply Now

Technical Product Support Specialist

31441 Savannah, Georgia Employbridge

Posted today

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Job Description

Position Purpose

The successful candidate will be part of a dynamic team trouble shooting technical concerns. They will have the ability to work from their own initiative and should have strong communication skills that will enable them to communicate successfully at all levels both within and outside the organization. This position is based in Savannah.

Major Tasks, Responsibilities & Key Accountabilities

  • Identify, quantify and prioritize technical concerns by use of technical reports as they relate to our direct customer network.
  • Provide resolutions to potentially complex technical issues, with specific focus towards establishing the root cause.
  • Provide 1st line technical support to field technicians needing assistance when diagnosing and repairing equipment.
  • Compile technical, warranty, and fleet availability reports for internal and external distribution.
  • Preparation and presentation of ‘Customer Focus' meetings.
  • Working closely with the Business Unit to ensure new products are introduced to the markets to the required customer service and quality standards using our Client's New Product Introduction Process.
  • Work with internal field personnel daily to ensure the highest level of customer service is achieved.
  • Participate in customer visits, when necessary, to understand and resolve product concerns and keep Business Unit personnel as close to the customer as possible.

Nature & Scope

Reports to General Service Manager – Direct Sales.

Minimum Qualifications

  • Must pass any drug screens, background checks and pre-employment tests as applicable.
  • Ability to read hydraulic and electrical schematics
  • Previous employment as a technician on construction equipment

Preferred Qualifications

  • Technical Institute graduate in related field
  • Five years of technical service or training experience within a related industry

Knowledge, Skills, Abilities & Competencies

  • Proficiency with Microsoft Word, Excel, Access and PowerPoint.
  • Knowledge of engines & transmissions, electrical and hydraulic systems.
  • Ability to take direction well, either written or verbal
  • Effective presentation and written communication skills
  • Excellent customer service, problem solving and organizational skills
  • Ability to be detail oriented and multi-task while maintaining a sense of urgency
  • Willingness to travel as required
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Software Development Manager

31401 Wilmington Island, Georgia Maximus

Posted 10 days ago

Job Viewed

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Job Description

Permanent
Description & Requirements

Maximus is seeking a results-oriented Software Development Project Manager to join our team managing multiple delivery teams while shaping our clients' technological and operational future through thoughtful collaboration, adherence to industry best practices, and by way of a continuous improvement mindset.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS196, T4, Band 7

Job Description:

• Engage as trusted advisor with client leadership team, demonstrating responsiveness to priorities while also providing actionable strategies and recommendations to solve challenges, improve processes, and achieve client goals

• Serve as main Point of Contact for Development teams for cross-team collaboration within the Program, removing communication stovepipes, enhancing awareness of work in progress, and promoting collaborative problem solving for challenges encountered during enhancements and maintenance efforts

• Enable a relentless improvement mindset for development teams and program-wide through engaged promotion of intellectual curiosity, clarity on empowered contributors across all team members, active listening, and embracing change

• Promote development team and program actions to mature the Scaled Agile Framework (SAFe) practice in place to include but not limited to the following:

o Encourage organizational alignment of the ART (AGile Release Train) with client strategy and goals, and business objectives

o Foster collaboration among teams to facilitate flow of work, removing impediments and helping to escalate issues through problem-solving actions

o Enable internal engagement in Innovation and Planning opportunities to promote continuous improvement

o Help manage risks, constraints, and dependencies that impact the ART's goals

o Identify and track metrics that enable data-driven decisions and improvements

o Facilitate Agile Release Train (ART) events like Program Increment (PI) Planning and ART Syncs

• Provide back-up support to Scrum Masters and assist in fulfilling their duties if on leave
• Maintain weekly communication with the client's Product Manager and Product Owners to ensure teams are operating in lockstep with one another and recognize risk areas that can be mitigated as a group
• Manage, monitor and report on the capacity, utilization, and forecasting of the development teams to determine a development and release schedule that maximizes throughput
• Promote a strategy with tactical steps that can be implemented and monitored leading to improved code quality practices, automation testing, test-driven development, shifting of security to the left, and requirements traceability

Minimum requirements:

• Due to federal requirements only US Citizens who do not possess dual citizenship with another country may be considered. Selected candidate will be required to successfully complete a government-sponsored clearance process for position of public trust prior to start.

• Bachelor's Degree

• 7+ years of Direct Management Experience

• Proficiency in Microsoft suite of tools

• Ability to think quickly, act swiftly, and adapt

• Comfortable tasking peers, briefing senior leadership and briefing groups of people

• Experience with creating and delivering formal contract deliverables from start to finish while brokering input across the program from capability SMEs

• Experience with managing Scrum Masters, Business Analysts, Developers, and Quality Assurance engineers while ensuring they are complying with program processes and norms.

• Experience working in a scaled Agile environment

• Agile Certifications/Trainings

Desired skills and qualifications:

• Experience developing dashboards with PowerBI

• Previous experience as a Release Train Engineer (RTE) or practicing the role and responsibilities as laid out by SAFe

• Development experience a plus: Java, XBRL, HTML, API Development, JSON and/or REST services

• Application Modernization experience. Have helped to transform a monolithic application to microservice architecture

• Familiarity with Red Hat OpenShift platform

• Experience managing IT/Software projects at a financial agency

• Consulting or Systems Integration experience to a federal department or agency in support of a high visibility system/application

• SAFe Certifications/Trainings

#techjobs #clearance #veteransPage #C0reJobs

Minimum Requirements

TCS196, T4, Band 7

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

130,000.00

Maximum Salary

$

160,000.00

Apply Now
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