117 Technology jobs in Rocklin

Under the general direction of the California Justice Information Services (CJIS) Division Assistant Chief, the Information Technology Specialist II will serve as a Strategic and Technical Analyst performing complex and sensitive tasks in support of the CJIS Division to support and lead the strategic direction for complex efforts and critical projects that include but are not limited to the areas of Technology Management, Business Strategy, IT Governance, and Enterprise Architecture. The Strategic and Technical Analyst will serve as a technology generalist working directly with the CJIS Assistant Chief and the CJIS executive management team to independently plan, organize, and manage complex analytical tasks related to the ongoing collaboration and oversight of critical CJIS initiatives leveraging project management best practices.

The Strategic and Technical Analyst works collaboratively with the CJIS management team, briefs and advises the CJIS Assistant Chief, exercises a high degree of initiative, independence of action and originality, and demonstrates tact and good judgement. The incumbent must be able to communicate effectively in order to develop and maintain effective and cooperative working relationships. The Strategic and Technical Analyst must be able to adapt easily to changing priorities.

You will find additional information about the job in the Duty Statement .

Working Conditions
This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

This Job Control is pending approval from the Office of Human Resources.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST II

• Job Application Package Checklist
• Duty Statement

• A fingerprint check is required.

• Clearly indicate JC-487055 in the "Examination(s) or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.

• If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.
  

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements.
  

• Initiative and Judgment: Demonstrated ability to exercise initiative, make timely decisions, and maintain positive, trusting working relationships through good judgment and honesty.
• Organizational Skills: Proven ability to plan, organize, and adapt to shifting priorities. Effective at managing multiple assignments under pressure to meet deadlines.
• Analytical Expertise: Strong analytical skills with experience working independently, thinking both logically and creatively. Proficient in applying a variety of analytical and research tools to identify gaps, and opportunities for improvement, and to develop well-informed business requirements.
• Communication Skills: Experience leading large meetings and utilizing strong verbal and written communication skills to present information to stakeholders at all levels, including management, business and technology staff, and solution partners. Capable of preparing and delivering clear recommendations and timely project reports.
• Business Process Improvement, Project Management, Procurement and Contracting: Strong working knowledge and practical experience in business process improvement and procurement and contract management, including Business Process Management, Continuous Improvement, Project Management Body of Knowledge (PMBOK), state Project Approval Lifecycle (PAL), IT infrastructure Library (ITIL) and Lean, Six Sigma, and Agile preferred.
• Requirements Analysis: Experience in gathering, identifying, and analyzing business, functional, and technical system requirements.
• Budget Expertise: Experience and knowledge of the State's budgetary and business processes, and administrative and technical procedures in formulating, implementing, evaluating and streamlining programs and policies, and increasing productivity.
• Technical Proficiency: Proficiency in Microsoft Office Suite, MS Teams, Visio, and SharePoint, and data visualization tools.
• Possession of personal characteristics including integrity, initiative, dependability, tact, and sound judgment.

Under direction of the Information Technology Manager I, the Information Technology Specialist I, as a member of the E-mail & Server Support Unit, administers and maintains the department's electronic messaging system(s), acts as the lead administrator for the departments eDiscovery system. Monitors server infrastructure and server usage, ensuring a high performing, secure, and stable operational environment. Provides recommendations and plans for improvements to the department's IT environment. Documents internal policies or develops training for end-users. The majority of the duties for this position are in the System Engineering domain. Duties include, but are not limited to:
• Administers systems to protect messages and data from unauthorized access, ensuring all messages and data sent by internal/external messaging servers are free from threats. Monitors messaging systems for nefarious activities and implements processes to stop threats that could cripple the department's servers and network.

• Ensures messaging systems operate at optimum by analyzing traffic for bottlenecks and threats, upgrading hardware and software, redesigning systems, and implementing security policies.

• Performs routine troubleshooting and problem resolution for user issues and requests input through our ticketing system

• Responds to monitoring alerts and alarm conditions to investigate and repair immediate break/fix issues, accepts issue escalations from other support teams and works on assigned projects

• Serve as the department's eDiscovery, Public Request Act (PRA), and Litigation Hold Administrator

• Serve as primary point of contact, liaison among, and partner to in-house legal division as well as collaborating with IT Security, Attorney General's office, and other divisions for e-Discovery-related matter

• Manage various aspects of Microsoft Intune and implement Universal printing solutions.

• Administer Active Directory and Entra ID for secure and efficient user identity and access management.

You will find additional information about the job in the Duty Statement .

Working Conditions

This position is headquartered in Sacramento and may be eligible for a hybrid telework schedule for eligible applicants residing in California. A hybrid telework schedule includes working remotely and physically reporting to the office.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST I

• Job Application Package Checklist
• Duty Statement

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -
  Interested individuals MUST submit a Statement of Qualifications (SOQ) with their application. Resumes, letters, and other materials do not take the place of the SOQ. The SOQ should have a title of "Statement of Qualifications, Your Name ," be no more than 2 pages, no smaller than 12-point font, and address the following:
  
  • Describe how you meet the items listed in the Desirable Qualifications section.
  
  

• How to Apply for state jobs:
• Electronic applications submitted through your CalCareer account are highly recommended.
• DO NOT include any confidential information on any documents you submit for this job vacancy. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, age, student identification number, driver license (unless required), examination results, LEAP status, and marital status.
• Incomplete or late application packages will NOT be considered.
• For experience to be considered, your STD 678 (state application) must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Applications that are submitted blank or with "see resume" in place of duties performed will be considered incomplete.
• For civil service classifications, do not use working titles.
• If you choose not to submit electronically and are mailing or dropping off your hard copy State Application (STD. 678), use the revised 06/2024 version.
• If you are using education to meet the minimum qualifications, you must submit a copy of your transcripts or diploma. Foreign transcripts must be accompanied by an academic credential evaluation. List of approved agencies: Foreign Transcript Evaluation (CL-635)
• Please note that the CalCareer system will not allow you to make changes to your application once it is submitted.
• Candidates who reside outside of the State of California may be admitted to the job interview but must provide proof of residence in California prior to being eligible for appointment.

Are you looking for an exciting and fast-paced career? Consider the California State Senate and be part of an organization that serves to strengthen the State through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

BASIC FUNCTIONS:
In this role you will design, develop, test and deploy mission critical applications for users across the California State Senate-from financial systems to workflow automation and back-end services. You will collaborate with multiple departments, outside vendors and fellow engineers. Our ideal candidate is versatile, curious and driven to take on new challenges as we evolve our system to fit the needs of a dynamic legislative environment.

DUTIES:
The Senate Office of Information Technology is a small, agile, and collaborative workplace that encourages developers to work directly with stakeholders. You will own projects end-to-end, designing, building and shipping features mostly in .NET, C#, Python and MS-SQL. Talented full-stack developers are strongly encouraged to apply, if they have a desire to learn our stack. This is a senior developer role. You will have a wide range of discretion and are expected to:

• Work independently to plan and accomplish goals.
• Participate in or lead design reviews with peers and stakeholders.
• Apply algorithms and software engineering principles to your solutions.
• Work with raw data in a relational database via SQL queries.
• Maintain and refactor legacy codebases and systems.
• Contribute to existing documentation or documentation of business processes and adapt based on updates and user feedback.
• Triage production issues in infrastructure or applications.

• Building large, performant web applications.
• Source-control fluency (Git / Github) and automated testing know-how.
• Strong UI/UX sensibilities.
• Experience working with cross-functional teams (HR, Accounting, IT, Legal, etc.).
• Familiarity with generative AI / LLMs across multiple modalities and fine-tuning.
• Proficiency in at least one compiled language (C#, Java, Go, Rust, etc.).

• Bachelor's degree or equivalent practical experience.
• 7+ years developing, testing, maintaining, or launching software products.
• 2+ years full-stack development with front-end in JavaScript/TypeScript, HTML and CSS.

• Health
• Dental
• Vision
• California Public Employees Retirement System (CalPERS)
• 401(k) and 457 plans
• Flexible spending accounts

Join to apply for the INFORMATION TECHNOLOGY SPECIALIST I role at Jobright.ai .

1 day ago Be among the first 25 applicants

The California State Controller's Office is seeking an Information Technology Specialist I to support the California State Payroll System Project. The role involves complex analytical and IT support activities aimed at improving personnel and payroll systems, ensuring timely and accurate payments for over 290,000 state employees.

Responsibilities:

1. Participate in business requirements elicitation sessions with IT and Program area resources to document business, functional and other software requirement specifications. Classify documented functions as functional, non-functional, or related to project transition, including data conversion for future payroll systems. Attend project meetings, discuss status reports, and contribute to project documentation.
2. Collaborate with business and technical staff to identify strategies and develop software solutions following industry standards. Maintain documentation throughout the SDLC.
3. Analyze the technical application of documented information, assess relevance to current and future payroll system needs, and evaluate impacts on legacy systems, considering modernization efforts, data security, and enterprise architecture.
4. Document business processes, assess system architecture needs, formulate business cases, and support business programs with IT consultation.
5. Identify test scenarios and scripts using IBM DOORS, participate in testing phases, document defects, and work with the system integrator for resolution.
6. Apply standardized project management methodologies per PMBOK, CA-PMF, and SCOs ITSM frameworks, and ITIL guidelines.
7. Coordinate requirement reviews, obtain stakeholder sign-offs, and develop cooperative relationships with project stakeholders.
8. Document lessons learned, ensure compliance with laws and policies, facilitate communication, resolve conflicts, and work collaboratively or independently as needed.

Qualifications:

• Expertise in business systems analysis and SDLC practices.
• Understanding of customer service concepts.
• Experience in eliciting requirements, documenting specifications, and participating in project meetings.
• Ability to define and design software solutions, develop documentation, and collaborate with technical teams.
• Experience with IBM DOORS, project management methodologies, and stakeholder coordination.

Company:

The California State Controller's Office manages the states financial resources, headquartered in Sacramento, CA, with 1001-5000 employees. The organization is classified as Late Stage.

• Entry level

• Full-time

• Software Development

Referrals increase your chances of interviewing at Jobright.ai by 2x.

Medical insurance, Vision insurance, 401(k).

Get notified about new Information Technology Specialist jobs in Sacramento, CA .

Are you looking for an exciting and fast-paced career? Consider the California State Senate and be part of an organization that serves to strengthen the State through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

BASIC FUNCTIONS:
In this role you will design, develop, test and deploy mission critical applications for users across the California State Senate-from financial systems to workflow automation and back-end services. You will collaborate with multiple departments, outside vendors and fellow engineers. Our ideal candidate is versatile, curious and driven to take on new challenges as we evolve our system to fit the needs of a dynamic legislative environment.

DUTIES:
The Senate Office of Information Technology is a small, agile, and collaborative workplace that encourages developers to work directly with stakeholders. You will own projects end-to-end, designing, building and shipping features mostly in .NET, C#, Python and MS-SQL. Talented full-stack developers are strongly encouraged to apply, if they have a desire to learn our stack. This is a senior developer role. You will have a wide range of discretion and are expected to:

• Work independently to plan and accomplish goals.
• Participate in or lead design reviews with peers and stakeholders.
• Apply algorithms and software engineering principles to your solutions.
• Work with raw data in a relational database via SQL queries.
• Maintain and refactor legacy codebases and systems.
• Contribute to existing documentation or documentation of business processes and adapt based on updates and user feedback.
• Triage production issues in infrastructure or applications.

• Building large, performant web applications.
• Source-control fluency (Git / Github) and automated testing know-how.
• Strong UI/UX sensibilities.
• Experience working with cross-functional teams (HR, Accounting, IT, Legal, etc.).
• Familiarity with generative AI / LLMs across multiple modalities and fine-tuning.
• Proficiency in at least one compiled language (C#, Java, Go, Rust, etc.).

• Bachelor's degree or equivalent practical experience.
• 7+ years developing, testing, maintaining, or launching software products.
• 2+ years full-stack development with front-end in JavaScript/TypeScript, HTML and CSS.

• Health
• Dental
• Vision
• California Public Employees Retirement System (CalPERS)
• 401(k) and 457 plans
• Flexible spending accounts

Join to apply for the INFORMATION TECHNOLOGY SPECIALIST III role at California Department of Tax and Fee Administration 1 week ago Be among the first 25 applicants Join to apply for the INFORMATION TECHNOLOGY SPECIALIST III role at California Department of Tax and Fee Administration Get AI-powered advice on this job and more exclusive features. California Department of Tax and Fee Administration provided pay range This range is provided by California Department of Tax and Fee Administration. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Position Details Job Code #: JC-479913 Position Details Job Code #: JC-479913 Position #(s): -001 Working Title: Network Architect Classification: INFORMATION TECHNOLOGY SPECIALIST III $9,230.00 - $2,369.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information California not only needs you; it wants you as part of the growing workforce. The California Department of Tax and Fee Administration (CDTFA) makes life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services, with CDTFA administered programs accounting for over 25 percent of all state revenue. Tax programs administered by the CDTFA are concentrated in two general areas – sales and use tax, and special taxes and fees. New employees, new ideas, and new creative perspectives are needed in all areas at CDTFA. CDTFA offers employees reliable income, stable benefits, work-life balance, paid holidays, advancement opportunities, and the personal fulfillment of knowing that your work is personally impacting the lives of others. To take a look at CDTFA as a destination employer please click the link ( ) Department Website: Job Description And Duties All applicants will be considered, however SROA/Surplus candidates will be given priority. Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see CDTFA Gateway to New Opportunities video The California Department of Tax and Fee Administration (CDTFA), Technology Services Division (TSD) is seeking a highly knowledgeable and skilled Network Architect to join our fast-paced team. If you are looking for a challenging, yet rewarding next step in your career, TSD is the place for you. In this role, the successful candidate will act as the lead Network Architect for CDTFA, including all aspects of the enterprise network. In addition, the Network Architect will provide guidance to and mentor other members of the network and information technology teams, delegate responsibilities to other Network Administrators, and monitor network performance. The ideal candidate will be an expert in networking technology, including: public cloud networking (Azure and AWS), switching, routing, firewalls, as well as networking concepts, topologies, and technologies. At CDTFA, we recognize that our employees are our greatest asset. As such, we offer employees reliable income, stable benefits, work-life balance, paid holidays, advancement opportunities, and the personal fulfillment of knowing that your work is personally impacting the lives of others. This position provides hybrid telework opportunities, with employees required to work in-person at least two days per week. Beginning July 1, 2025, all employees will be required to work in-person at least four days per week in alignment with Executive Order N-22-25. Here is the link to the Information Technology Specialist III examination bulletin. Here is the link to the Information Technology Specialist III (LEAP) examination bulletin. This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin. Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. You will find additional information about the job in the Duty Statement . Special Requirements This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to Position requires employee to be fingerprinted and successfully pass a background investigation. Travel required up to ten percent (10%) of the time. May be required to travel frequently to various offices and locations throughout the State and surrounding areas to provide client services, attend meetings, conferences and training. May be required to travel via private or public transportation including overnight lodging. May be required to be available by phone and/or email. Must maintain consistent, predictable attendance. Education : For classifications where the Minimum Qualifications (MQs) are based on meeting education requirements only: If education is required to meet the MQs please attach a copy of all of your transcripts that show the completion of the required education. Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the time of appointment. Foreign education credential evaluation services can be found at . Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Government Administration Referrals increase your chances of interviewing at California Department of Tax and Fee Administration by 2x Sign in to set job alerts for “Information Technology Specialist” roles. Sacramento, CA $6,323 00- 10,230.00 2 weeks ago Sacramento County, CA 6,323.00- 10,230.00 2 weeks ago Information Technology Specialist I (JC-480650) - Information Technology Services Division/ Client Solutions Sacramento County, CA 6,323.00- 10,536.00 7 hours ago Sacramento, CA 9,114.00- 12,213.00 18 hours ago Sacramento, CA 8,374.00- 11,220.00 2 weeks ago Sacramento, CA 9,114.00- 12,213.00 4 hours ago Sacramento, CA 8,374.00- 11,220.00 2 weeks ago Auxiliary Services Coordinator - Assistive Technology Sacramento, CA 6,323.00- 10,230.00 2 weeks ago Auxiliary Services Coordinator - Assistive Technology We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Under the general direction of the California Justice Information Services (CJIS), Enterprise Services Bureau, Project Management & Procurement Branch (PMPB) Assistant Bureau Director, the Information Technology Manager I is responsible for managing and overseeing the Consolidated Firearms Project Section.

The incumbent performs functions in the role of project manager over the most complex and sensitive information technology (IT) project activities for the Consolidated Firearms Project Section, California Department of Justice (DOJ). The incumbent demonstrates all the necessary qualities to effectively manage a project at the scale of the Consolidated Firearms Project, apply leadership skills and play a key role in the success in the department's implementation of the Consolidated Firearms Project, use of IT and to the business as a whole. The incumbent also possesses the general and technical competencies needed to train/mentor staff and project team members who are part of the Consolidated Firearms Project in a complex technical area or processes. The incumbent performs the most difficult or sensitive work for the Consolidated Firearms Project that ensures the IT project management functions are executed by the project team members with clear lines of accountability. The level of decision making regarding the work to be done includes largely undefined issues and elements related to the Consolidated Firearms Project. The incumbent directly and indirectly supervises lower-level IT specialist project staff and project support staff.

The incumbent may be assigned to and responsible for management of multiple projects concurrently. The Consolidated Firearms Project will execute a hybrid of delegated/non-delegated statutory, regulatory and oversight responsibilities. The Consolidated Firearms Project Manager's assignment is a high-critical project needed for continued operation of State business processes and/or implementing legislative mandates. The Consolidated Firearms Project Manager's assignment includes managing the mandated changes to nearly a dozen firearms IT systems. The incumbent will facilitate and communicate changes to processes to deliver desired value and goals of the business that are part of the Consolidated Firearms Project. The incumbent will use industry standard methodologies to perform process analysis and to achieve project objectives. The incumbent will provide leadership, motivation, coaching, remove roadblocks, and inspire the team to do their best work to effectively and efficiently meet the goals and mandates of the Consolidated Firearms Project. The incumbent must develop and maintain communication and working relationships within the PMPB, the CJIS Division, and the DOJ Divisions, as well as with external and other governmental agencies at all levels.

Please let us know how you heard about our position by taking this brief survey:



You will find additional information about the job in the Duty Statement .

Working Conditions
This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

This position is eligible for telework 5 days a week, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

This is a re-advertisement for JC-481995. If you have previously applied for JC-481995, it is not necessary to re-apply. Your original application for JC-481995 will be included in this candidate pool for JC-486337.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY MANAGER I

• Job Application Package Checklist
• Duty Statement

• A fingerprint check is required.

• Clearly indicate JC-486337 in the "Examination(s) or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.

• If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.
  

• A background check is required (if applicable).

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements.
  

• Strong working knowledge of project management concepts, principles, practices, and processes prescribed by the Project Management Body of Knowledge (PMBOK) and state Project Approval Lifecycle (PAL).
• Knowledge and experience of project management plans/templates, work breakdown structures, schedules, risk, and issue analysis.
• Knowledge and experience managing large size enterprise projects of high risk and visibility.
• Knowledge and experience managing projects that establish new IT service offerings.
• Knowledge and experience developing and presenting technical information to internal and external project stakeholders at the appropriate level of detail to effectively communicate progress, issues, status, and risks.
• Knowledge and experience of IT project portfolio management concepts, principles, practices, and processes.
• Knowledge and experience of IT Systems Development Life Cycle work processes.
• Knowledge and experience of Budget and Cost Recovery analysis.
• Knowledge of and experience training, mentoring, establishing processes and procedures, and leading technical teams.
• Knowledge of and experience planning, organizing, and facilitating governance and change control processes.
• Proficient in MS Suite including Project, Project Online, PowerPoint, and Visio.
• Strong written and verbal communication skills.

• A strong background in desktop support, PC deployment, remote assistance, and IT asset tracking
• Experience with SaaS user security and Active Directory (AD) user/group management
• Proficiency in website maintenance, particularly using SharePoint and CivicPlus CMS
• Skills in report development, ideally with Workday
• The ability to follow detailed written and verbal instructions
• Strong independent work discipline, with the flexibility to collaborate in a team environment

• This position follows a hybrid work model, combining remote and weekly in-office work.
• The selected candidate must be available to report onsite in Auburn, CA within a reasonable timeframe when urgent technical support is required.
• Occasional travel to Rocklin, CA may be needed to support staff or attend meetings.

• Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating County network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements.
• Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations.
• Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization.
• Is responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include:
  
  • determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for "requests for proposals" pertaining to external services; reviewing vendor submissions and providing recommendations on vendor selection;
  • monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization;
  • serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements;
  • coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress;
  • designing and directing project testing and quality assurance processes for assigned projects;
• Coordinates information technology activities of County department(s), division staff, and/or vendors consistent with project plans; identifies and resolves obstacles to progress, prepares for and manages delivery and installation.
• Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions.
• Builds and maintains positive and professional working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service.
• Exercises technical or functional supervision over technical and/or para-professional staff. Exercises functional supervision over other professional staff on a project basis.
• Provides technical and functional supervision of contractors/vendors.
• Provides after hours technology support as assigned.
• Performs other related duties as assigned.

• May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
• Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required

• General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program.
• Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems.
• Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity.
• Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks.
• Structured analysis and database concepts.
• Computer hardware and software systems similar to those being used by the hiring department.
• Tools and equipment used in testing the functionality of computer applications.
• Principles and practices of troubleshooting computer hardware, software and network problems.
• Principles and practices of customer service.
• Methods and techniques of developing and presenting technical documentation and training materials.
• Principles and practices of record keeping.
• Modern office procedures, methods and equipment.

• Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations.
• Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology, in order to improve County processes or services.
• Communicate technical information to a wide variety of users.
• Interpret and explain pertinent County and Department policies and procedures.
• Explain the values and limitations of services requested.
• Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions.
• Plan, organize, prioritize and process work to ensure that deadlines are met.
• Learn and utilize specialized terminology if needed by the specific assignment.
• Interpret and apply technical information pertaining to computer and network systems.
• Adapt quickly to changes in policies, procedures, assignments and work locations.
• Communicate effectively, both orally and in writing.
• Establish and maintain effective working relationships with those encountered during the course of the work.
• Prepare and maintain documentation for procedures, processes, and tables related to area of assignment.
• Read, comprehend, and retain technical information on computer products and systems.
• Provide on-call service during off hours, evenings, weekends, and holidays.