Remote -Technology Technical Support Representative

Ma, Kentucky Teleperformance USA

Posted 2 days ago

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Job Description

**Category :** **Customer Service/Support**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**At this time, TP can only offer employment to individuals located in the following states: AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.**
**Your Responsibilities**
**As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Provide front line, first level, technical assistance for consumers**
+ **Supporting Client specific high speed internet services delivering an exceptional customer experience**
+ **Resolve technical problems, within a fast paced, customer facing environment**
+ **Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting.**
+ **Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.**
+ **Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.**
+ **Demonstrate advanced product knowledge and he ability to solve customer issues.**
+ **Resolve customer issues on the first call as frequently as possible.**
+ **Open and manage trouble ticket system for user issues, Data Network, OS issues.**
+ **Be patient, courteous and friendly with customers at all times.**
+ **Demonstrate a positive attitude.**
+ **Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.**
+ **Adhere to all work schedule assignments.**
+ **Abide by and support management directives and adhere to all TP policies.**
**We're looking for fearless people - people who are inspired to deliver only the best in all that we do.**
**Qualifications:**
+ **High School Diploma or equivalent.**
+ **Minimum of 6 months of customer service experience.**
+ **Must be 18 years of age or older.**
+ **Ability to type at least 25 words per minute.**
+ **Comfortable with desktop computer systems and have general knowledge of Windows-based systems.**
+ **Customer service and/or sales experience preferred.**
+ **College degree preferred but not required.**
**Key Competencies:**
+ **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.**
+ **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.**
+ **Communication:** **Outstanding communication, listening, and analytical skills.**
+ **Organizational Skills:** **Strong organizational and problem-solving skills.**
+ **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.**
+ **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.**
+ **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.**
+ **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.**
**Work from Home Requirements:**
+ **Internet Requirements:**
+ **Minimum subscribed download rate equal or exceeds 25.0 Mbps**
+ **Minimum subscribed upload rate equal or exceeds 10.0 Mbps**
+ **ISP must have no packet loss and ping under 30ms**
+ **Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN**
+ **Proof of internet details required**
+ **Clean and quiet workspace**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
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Lead Technology Product Manager - Health Technology

02133 Boston, Kentucky Wolters Kluwer

Posted 2 days ago

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Job Description

**LOCATION:** Remote U.S. locations
**OVERVIEW**
You will be responsible for driving the strategic development roadmap for customer facing platforms, online products, workflow solutions, and high-quality features and UX that support the defined business goals. There will be a heavy emphasis on workflow solutions using content, Generative Artificial Intelligence (GenAI) and advanced technology. You will have experience with content processing, indexing, search applications, and some experience in applying GenAI and Large Language Models (LLM) to professional research. Day to day activities include working with cross-functional teams on development and support of product(s). You will work closely with product strategy, marketing, technology, content operations, user experience, customer service and others in the organization. This is an individual contributor role reporting to the Product Management Director.
**SSENTIAL DUTIES AND RESPONSIBILITIES**
+ Work closely with Product Director(s) to create and manage a development roadmap according to customer and business value or Return on Investment.
+ Interprets business challenges and recommends best practices to improve workflows, products, processes, or services.
+ Align stakeholders around the vision for a workflow solution or a product line.
+ Provide vision and direction to the cross-functional Agile teams and stakeholders.
+ Works independently, with guidance in only the most complex situations; leads projects across functional areas and with a variety of resource requirements, risk, and complexity.
+ Conduct comprehensive market research and competitive analysis.
+ Define and implement user journeys in workflow solutions.
+ Coordinate with customers and subject matter experts to validate development design.
+ Work with cross-functional teams to development, market, and support workflow solution products.
+ Represent Product Management team in development planning, releases, and maintenance.
+ Keep abreast with emerging technology impacting the industry including Generative AI (GenAI) and Large Language Models (LLM).
+ Support marketing and sales teams with product-related information.
**JOB QUALIFICATIONS**
**Education:** Bachelors, advanced degrees with research exposure a plus; or equivalent experience.
**Experience:** 8+ of product manager experience
+ 10+ years working on design and development online research product and workflow solutions.
+ 5+ years as a product manager working with content and search platforms including some GenAI applications.
+ 8+ years' experience using Lean and Agile methodologies to plan, define and build products and solutions, as well as to continuously improve user adoption, engagement, and usage.
+ Medical research experience or medical product development experience a plus.
**Other Knowledge and Skills:**
+ Ability to think strategically while considering tactical implications.
+ Communicates difficult concepts and influences others to adopt a different point of view.
+ Ability to socialize ideas and get buy-in.
+ Excellent execution, prioritization, and organization skills
+ Analytical skills in measuring opportunities and product performance.
+ Ability to adjust, respond, and manage a changing list of priorities to meet deadlines.
**TRAVEL:** Occasional travel 10-15%
#LI-Remote
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $145,500 - $203,900
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Pension Technology Consultant

02133 Boston, Kentucky WTW

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**Description**
In this challenging role as a Technical Consultant, you will contribute as part of a team to the entire range of retirement administration projects. If you're looking for an exciting opportunity, with one of the leaders in the defined benefit outsourcing business and the opportunity to grow and develop your career, apply now.
**The Role**
As a Technical Consultant you will play a key role for our pension administration software and service delivery business by serving as the central link between clients and internal team members in the delivery of client projects. You will collaborate with other Towers Watson lines of business to develop, implement and maintain technology-based solutions and services that meet client requirements and Towers Watson commitments. You will use your system development knowledge, defined benefit expertise and management experience to oversee new system implementations and the maintenance of existing systems and ongoing services. You will play a key role in managing and expanding client relationships. You will have the opportunity to grow your project, management, consulting, client management, leadership and defined benefit knowledge and business acumen. Other responsibilities include:
+ Drive superior, consistent project management for concurrent projects
+ Translate business needs into comprehensive project plans including objectives, timeline, deliverables, budget and quality standards
+ Serve as the day to day project lead, ensuring the progress of teams against established goals
+ Serve as primary, daily contact to clients on delivery of services
+ Manage client expectations and raise appropriate issues to Senior Consultants and Client Relationship Managers
+ Develop a trusted advisor relationship with client contacts through efficient, quality execution of projects, effective communication, and value added consulting advice
+ Provide value added consulting to clients concerning defined benefit system implementation and ongoing administration including best practices, marketplace providers, cost and return on investment issues, pros and cons of solutions, etc.
+ Efficiently and effectively trouble shoot and resolve client issues
+ Train clients on use of new tools and approaches
+ Contribute to the development of new tools, processes and solutions to meet clients' outsourcing and broader human resources needs
+ Follow firm and line of business processes, protocols and quality standards in the development and deployment of solutions
+ Manage performance of teams composed of Retirement Implementation Specialists (RIS), Calculation Developers, Data Analysts, operational Centers of Excellence (COE) and others against project goals
+ Hold regular meetings to monitor progress and identify any issues
+ Support the generation of new business to current clients through identification and introduction of new products and services that meet client needs
+ Participate in finalist presentations and other activities to help close new business
**Qualifications**
**The Requirements**
+ Substantial experience leading projects involving the application of technology to solve human resource needs such as: defined benefits administration, HR self service (IVR, web, etc.), HR systems integration, HR shared services or HRIS/payroll; prior experience as a defined benefit project manager preferred
+ Solid experience consulting on the fundamentals of Defined Benefit plan design and service delivery/technology solutions including best practices, marketplace providers, cost and return on investment issues, pros and cons of solutions, challenges and methodology regarding solution implementation
+ Proven experience in successfully leading project teams with multifaceted, competing priorities and deadlines, including virtual work teams with members in different geographic regions
+ Strong interpersonal and client management skills
+ Excellent written and verbal communication skills
+ Strong analytical, integrative and problem solving skills
+ Strong organizational abilities and flexibility to work in a performance driven environment
+ Sense of accountability, owning one's work and taking pride in it; commitment to quality and continuous improvement
+ Desire to learn, accept new challenges, and have fun
+ Bachelors degree or equivalent in business, management information systems, human resources management, benefits administration or related field required; Masters degree a plus
+ Proficient in MS Office (including Excel), MS Project, Windows platforms
+ Ability to travel and work extended hours as needed
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off ( **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
**EOE, including disability/vets**
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
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Managing Partner, Technology

02133 Boston, Kentucky Vaco

Posted today

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Welcome to Vaco - an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings.
Since 2002, we have expanded to more than 40 locations, and we have no plans of slowing down anytime soon. We are seeking big thinkers to lead us into the future and explore the career of a lifetime.
+ Ranked the #1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: 500+ Employees)
+ An Inc. 5000 fastest growing private company in America every year since 2007!
**Description** :
The Managing Partner is a strategic business thinker and team builder. Someone who is highly competitive with a servant leader's heart. Leading through individual production, the Managing Partner is the beacon of success by identifying market trends, attracting and retaining top performing talent, developing high performing teams, coaching, counseling and teaching. The Managing Partner embodies the core tenets of Vaco. As Managing Partner, you will:
+ Ensure a realistic positive P&L, cash flow statement and balance sheet based on the needs of the organization and individual location for both short term and long term viability.
+ Set example for all in the office with pace and intensity of personal production
+ Sell and promote all Vaco lines of business by attracting new clients and consultants as well as building on-going relationship to maintain base.
+ Attract, develop and train; retain and motivate sales and recruiting talent
+ Work with producers set realistic expectations, coaching and motivating talent to set producers up for success.
+ Identify line of business leadership; giving individuals the tools and support to lead their teams
+ Foster brand identify in local markets through social media, events and public relations congruent with Vaco global marketing
+ Contribute to Vaco global by promoting cross location and functional sharing of Vaco best practices
+ Develop succession for key leadership roles including but not limited to Anchor Partner and Line of Business leaders
+ The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
**Desired Competencies and Skills:**
+ Business Insight - Applies knowledge of business and the marketplace to advance the organization's goals. 
+ Demonstrates Awareness - Practices personal reflection and uses feedback from others, creating an awareness of personal strengths and weaknesses or shortcomings
+ Communicates Effectively - Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding
+ Drives Vision & Purpose - Influences others to engage with the organization's mission and values
+ Growth Mindset - Embraces challenges, seeks out inspiration in others, and open to continuously improving and developing skills and business knowledge
+ Manages Conflict Courageously - Resolves conflicts in a proactive, healthy and productive manner using active listening and consideration of different perspectives
**Education/Experience Requirements:**
+ Minimum 8-10 years' experience with a staffing and/or consulting company, including contract placement sales experience with progressive supervision and fiduciary responsibility required
+ Bachelors degree required; preferred degree in business/accounting/finance/audit/IT or MBA; CPA designation preferred
+ Repeat recognition as a top performer
**Travel Requirements:**
+ 10% travel (e.g. 10% travel to differing locations, 90% of the time working from an office)
**Physical Demands:** The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position:
Frequent: Sitting, walking, eye/hand/foot coordination and repetitive motion.
Occasional: Standing and bending.
Infrequent: Lifting up to 10 pounds.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. An applicant may also be eligible to participate in certain incentive compensation programs based on achieving certain performance targets set forth each year and subject to the incentive compensation plan's terms and conditions. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Salary Range for this role:
$100,000-$150,000 USD
Vaco, LLC ("we," "our," or "Vaco") respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California ("consumers" or "you"). For additional details, click here ( .
California residents may also access Vaco's HR Notice at Collection for California Applicants and Employees ( .
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
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Technology Enablement Specialist

02133 Boston, Kentucky Oracle

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**Job Description**
**About the Role:**
As a Technology Enablement Specialist, you will blend expertise in selling best practices, coaching, and hands-on technology enablement to accelerate Oracle's sales teams' adoption of AI-driven solutions, sales systems, and productivity tools. You will play a pivotal role in transforming how our sellers leverage technology, making complex concepts accessible, actionable, and tailored to real-world sales scenarios. Your unique blend of technical aptitude and people skills will help drive behavior change, skill development, and measurable business impact to seller productivity.
**Objectives:**
+ Empower sales professionals and leaders to embrace AI, digital tools, and next-gen systems for higher efficiency and effectiveness.
+ Accelerate adoption and ongoing proficiency with AI-powered tools and Oracle's sales technology stack.
+ Serve as a trusted advisor and learning partner, guiding teams through adoption challenges, best practices, and continuous improvement.
**Responsibilities**
**Key Responsibilities:**
+ **Observe** : Capture the sales person reality and their application of AI and digital tools within the sales process to crystallize customer and seller needs required to advance buying decisions. Observations inform product roadmap, implementation, and enablement efforts.
+ **Coach:** Deliver one-on-one and group coaching sessions to sales teams and leaders on maximizing value from Oracle's sales AI, CRM, and productivity suite.
+ **Advise** : Partner with business stakeholders to understand unique challenges and design tailored enablement interventions that blend technology and go-to-market expertise.
+ **Champion Change:** Foster a culture of experimentation, continuous learning, and innovation around AI-driven sales practices.
+ **Continuous Improvement** : Gather feedback, track adoption metrics, and iterate enablement programs to drive sustained business outcomes.
+ **Resource Creation** : Contribute to the development of toolkits and knowledge-sharing initiatives around AI and sales technology best practices.
**Key Skills and Qualities:**
+ Excellent proficiency with sales technologies (CRM, analytics platforms, AI-driven tools, automation, etc.)
+ Strong sales background and practical understanding of digital selling motions
+ Demonstrated ability to coach, train, inspire, and influence diverse audiences
+ Curiosity and passion for AI, emerging tech, and how they impact the future of sales
+ Excellent communicator: able to translate technical concepts into actionable, relatable insights
+ Collaborative mindset: able to partner across teams and drive shared success
+ Agile, self-driven, and comfortable navigating change and ambiguity
**Preferred Qualifications:**
+ 10+ years in technology/application sales, sales enablement, or technical training
+ Previous experience with Oracle solutions and sales technologies is a plus
+ Experience using modern virtual training platforms (Zoom, MS Teams, etc.)
+ Proven ability to quickly learn and adopt new technology
+ Ability to travel (up to 30%)
Join Oracle as a Technology Enablement Specialist and lead the evolution of our salesforce into a digitally empowered, customer centric, AI-enabled sales organization.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $41.83 to $5.63 per hour; from: 87,000 to 178,100 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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Technology Enablement Specialist

02133 Boston, Kentucky Oracle

Posted today

Job Viewed

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Job Description

**Job Description**
**About the Role:**
As a Technology Enablement Specialist, you will blend expertise in selling best practices, coaching, and hands-on technology enablement to accelerate Oracle's sales teams' adoption of AI-driven solutions, sales systems, and productivity tools. You will play a pivotal role in transforming how our sellers leverage technology, making complex concepts accessible, actionable, and tailored to real-world sales scenarios. Your unique blend of technical aptitude and people skills will help drive behavior change, skill development, and measurable business impact to seller productivity.
**Objectives:**
+ Empower sales professionals and leaders to embrace AI, digital tools, and next-gen systems for higher efficiency and effectiveness.
+ Accelerate adoption and ongoing proficiency with AI-powered tools and Oracle's sales technology stack.
+ Serve as a trusted advisor and learning partner, guiding teams through adoption challenges, best practices, and continuous improvement.
**Responsibilities**
**Key Responsibilities:**
+ **Observe** : Capture the sales person reality and their application of AI and digital tools within the sales process to crystallize customer and seller needs required to advance buying decisions. Observations inform product roadmap, implementation, and enablement efforts.
+ **Coach:** Deliver one-on-one and group coaching sessions to sales teams and leaders on maximizing value from Oracle's sales AI, CRM, and productivity suite.
+ **Advise** : Partner with business stakeholders to understand unique challenges and design tailored enablement interventions that blend technology and go-to-market expertise.
+ **Champion Change:** Foster a culture of experimentation, continuous learning, and innovation around AI-driven sales practices.
+ **Continuous Improvement** : Gather feedback, track adoption metrics, and iterate enablement programs to drive sustained business outcomes.
+ **Resource Creation** : Contribute to the development of toolkits and knowledge-sharing initiatives around AI and sales technology best practices.
**Key Skills and Qualities:**
+ Excellent proficiency with sales technologies (CRM, analytics platforms, AI-driven tools, automation, etc.)
+ Strong sales background and practical understanding of digital selling motions
+ Demonstrated ability to coach, train, inspire, and influence diverse audiences
+ Curiosity and passion for AI, emerging tech, and how they impact the future of sales
+ Excellent communicator: able to translate technical concepts into actionable, relatable insights
+ Collaborative mindset: able to partner across teams and drive shared success
+ Agile, self-driven, and comfortable navigating change and ambiguity
**Preferred Qualifications:**
+ 10+ years in technology/application sales, sales enablement, or technical training
+ Previous experience with Oracle solutions and sales technologies is a plus
+ Experience using modern virtual training platforms (Zoom, MS Teams, etc.)
+ Proven ability to quickly learn and adopt new technology
+ Ability to travel (up to 30%)
Join Oracle as a Technology Enablement Specialist and lead the evolution of our salesforce into a digitally empowered, customer centric, AI-enabled sales organization.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $41.83 to $5.63 per hour; from: 87,000 to 178,100 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
View Now

Technology Enablement Specialist

02133 Boston, Kentucky Oracle

Posted today

Job Viewed

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Job Description

**Job Description**
**About the Role:**
As a Technology Enablement Specialist, you will blend expertise in selling best practices, coaching, and hands-on technology enablement to accelerate Oracle's sales teams' adoption of AI-driven solutions, sales systems, and productivity tools. You will play a pivotal role in transforming how our sellers leverage technology, making complex concepts accessible, actionable, and tailored to real-world sales scenarios. Your unique blend of technical aptitude and people skills will help drive behavior change, skill development, and measurable business impact to seller productivity.
**Objectives:**
+ Empower sales professionals and leaders to embrace AI, digital tools, and next-gen systems for higher efficiency and effectiveness.
+ Accelerate adoption and ongoing proficiency with AI-powered tools and Oracle's sales technology stack.
+ Serve as a trusted advisor and learning partner, guiding teams through adoption challenges, best practices, and continuous improvement.
**Responsibilities**
**Key Responsibilities:**
+ **Observe** : Capture the sales person reality and their application of AI and digital tools within the sales process to crystallize customer and seller needs required to advance buying decisions. Observations inform product roadmap, implementation, and enablement efforts.
+ **Coach:** Deliver one-on-one and group coaching sessions to sales teams and leaders on maximizing value from Oracle's sales AI, CRM, and productivity suite.
+ **Advise** : Partner with business stakeholders to understand unique challenges and design tailored enablement interventions that blend technology and go-to-market expertise.
+ **Champion Change:** Foster a culture of experimentation, continuous learning, and innovation around AI-driven sales practices.
+ **Continuous Improvement** : Gather feedback, track adoption metrics, and iterate enablement programs to drive sustained business outcomes.
+ **Resource Creation** : Contribute to the development of toolkits and knowledge-sharing initiatives around AI and sales technology best practices.
**Key Skills and Qualities:**
+ Excellent proficiency with sales technologies (CRM, analytics platforms, AI-driven tools, automation, etc.)
+ Strong sales background and practical understanding of digital selling motions
+ Demonstrated ability to coach, train, inspire, and influence diverse audiences
+ Curiosity and passion for AI, emerging tech, and how they impact the future of sales
+ Excellent communicator: able to translate technical concepts into actionable, relatable insights
+ Collaborative mindset: able to partner across teams and drive shared success
+ Agile, self-driven, and comfortable navigating change and ambiguity
**Preferred Qualifications:**
+ 10+ years in technology/application sales, sales enablement, or technical training
+ Previous experience with Oracle solutions and sales technologies is a plus
+ Experience using modern virtual training platforms (Zoom, MS Teams, etc.)
+ Proven ability to quickly learn and adopt new technology
+ Ability to travel (up to 30%)
Join Oracle as a Technology Enablement Specialist and lead the evolution of our salesforce into a digitally empowered, customer centric, AI-enabled sales organization.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $41.83 to $5.63 per hour; from: 87,000 to 178,100 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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Technology Enablement Specialist

02133 Boston, Kentucky Oracle

Posted today

Job Viewed

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Job Description

**Job Description**
**About the Role:**
As a Technology Enablement Specialist, you will blend expertise in selling best practices, coaching, and hands-on technology enablement to accelerate Oracle's sales teams' adoption of AI-driven solutions, sales systems, and productivity tools. You will play a pivotal role in transforming how our sellers leverage technology, making complex concepts accessible, actionable, and tailored to real-world sales scenarios. Your unique blend of technical aptitude and people skills will help drive behavior change, skill development, and measurable business impact to seller productivity.
**Objectives:**
+ Empower sales professionals and leaders to embrace AI, digital tools, and next-gen systems for higher efficiency and effectiveness.
+ Accelerate adoption and ongoing proficiency with AI-powered tools and Oracle's sales technology stack.
+ Serve as a trusted advisor and learning partner, guiding teams through adoption challenges, best practices, and continuous improvement.
**Responsibilities**
**Key Responsibilities:**
+ **Observe** : Capture the sales person reality and their application of AI and digital tools within the sales process to crystallize customer and seller needs required to advance buying decisions. Observations inform product roadmap, implementation, and enablement efforts.
+ **Coach:** Deliver one-on-one and group coaching sessions to sales teams and leaders on maximizing value from Oracle's sales AI, CRM, and productivity suite.
+ **Advise** : Partner with business stakeholders to understand unique challenges and design tailored enablement interventions that blend technology and go-to-market expertise.
+ **Champion Change:** Foster a culture of experimentation, continuous learning, and innovation around AI-driven sales practices.
+ **Continuous Improvement** : Gather feedback, track adoption metrics, and iterate enablement programs to drive sustained business outcomes.
+ **Resource Creation** : Contribute to the development of toolkits and knowledge-sharing initiatives around AI and sales technology best practices.
**Key Skills and Qualities:**
+ Excellent proficiency with sales technologies (CRM, analytics platforms, AI-driven tools, automation, etc.)
+ Strong sales background and practical understanding of digital selling motions
+ Demonstrated ability to coach, train, inspire, and influence diverse audiences
+ Curiosity and passion for AI, emerging tech, and how they impact the future of sales
+ Excellent communicator: able to translate technical concepts into actionable, relatable insights
+ Collaborative mindset: able to partner across teams and drive shared success
+ Agile, self-driven, and comfortable navigating change and ambiguity
**Preferred Qualifications:**
+ 10+ years in technology/application sales, sales enablement, or technical training
+ Previous experience with Oracle solutions and sales technologies is a plus
+ Experience using modern virtual training platforms (Zoom, MS Teams, etc.)
+ Proven ability to quickly learn and adopt new technology
+ Ability to travel (up to 30%)
Join Oracle as a Technology Enablement Specialist and lead the evolution of our salesforce into a digitally empowered, customer centric, AI-enabled sales organization.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $41.83 to $5.63 per hour; from: 87,000 to 178,100 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
View Now

Technology Enablement Specialist

02133 Boston, Kentucky Oracle

Posted today

Job Viewed

Tap Again To Close

Job Description

**Job Description**
**About the Role:**
As a Technology Enablement Specialist, you will blend expertise in selling best practices, coaching, and hands-on technology enablement to accelerate Oracle's sales teams' adoption of AI-driven solutions, sales systems, and productivity tools. You will play a pivotal role in transforming how our sellers leverage technology, making complex concepts accessible, actionable, and tailored to real-world sales scenarios. Your unique blend of technical aptitude and people skills will help drive behavior change, skill development, and measurable business impact to seller productivity.
**Objectives:**
+ Empower sales professionals and leaders to embrace AI, digital tools, and next-gen systems for higher efficiency and effectiveness.
+ Accelerate adoption and ongoing proficiency with AI-powered tools and Oracle's sales technology stack.
+ Serve as a trusted advisor and learning partner, guiding teams through adoption challenges, best practices, and continuous improvement.
**Responsibilities**
**Key Responsibilities:**
+ **Observe** : Capture the sales person reality and their application of AI and digital tools within the sales process to crystallize customer and seller needs required to advance buying decisions. Observations inform product roadmap, implementation, and enablement efforts.
+ **Coach:** Deliver one-on-one and group coaching sessions to sales teams and leaders on maximizing value from Oracle's sales AI, CRM, and productivity suite.
+ **Advise** : Partner with business stakeholders to understand unique challenges and design tailored enablement interventions that blend technology and go-to-market expertise.
+ **Champion Change:** Foster a culture of experimentation, continuous learning, and innovation around AI-driven sales practices.
+ **Continuous Improvement** : Gather feedback, track adoption metrics, and iterate enablement programs to drive sustained business outcomes.
+ **Resource Creation** : Contribute to the development of toolkits and knowledge-sharing initiatives around AI and sales technology best practices.
**Key Skills and Qualities:**
+ Excellent proficiency with sales technologies (CRM, analytics platforms, AI-driven tools, automation, etc.)
+ Strong sales background and practical understanding of digital selling motions
+ Demonstrated ability to coach, train, inspire, and influence diverse audiences
+ Curiosity and passion for AI, emerging tech, and how they impact the future of sales
+ Excellent communicator: able to translate technical concepts into actionable, relatable insights
+ Collaborative mindset: able to partner across teams and drive shared success
+ Agile, self-driven, and comfortable navigating change and ambiguity
**Preferred Qualifications:**
+ 10+ years in technology/application sales, sales enablement, or technical training
+ Previous experience with Oracle solutions and sales technologies is a plus
+ Experience using modern virtual training platforms (Zoom, MS Teams, etc.)
+ Proven ability to quickly learn and adopt new technology
+ Ability to travel (up to 30%)
Join Oracle as a Technology Enablement Specialist and lead the evolution of our salesforce into a digitally empowered, customer centric, AI-enabled sales organization.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $41.83 to $5.63 per hour; from: 87,000 to 178,100 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
View Now

Marketing Technology Director

40287 Louisville, Kentucky Sedgwick

Posted today

Job Viewed

Tap Again To Close

Job Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Marketing Technology Director
**PRIMARY PURPOSE OF THE ROLE:** The Director, Marketing Technology leads the strategy and management of our current marketing tech stack and owns the coordinated upgrade and implementation of marketing automation, reporting and data analysis capabilities. This position will translate the marketing vision into a technology roadmap to meet Sedgwick's vision and key objectives.
**ESSENTIAL RESPONSIBILITIES MAY INCLUDE:**
+ Develop and implement the marketing technology strategy ensuring alignment with the overall Marketing and Sedgwick's initiatives.
+ Lead Administration of all current marketing tools including email, web design, automation, digital, measurement and SEO (e.g., Act-On, Crazy Egg, Google Analytics 4, Looker Studio, Sprout Social, Wrike and Genius Monkey)
+ Develop new strategies to replace existing tools or enhance existing capabilities.
+ Evaluate marketing processes and apply best in class tools to improve process efficiency and effectiveness.
+ Prepare technical and functional evaluation of current CRM capabilities and recommend new tools or processes if needed.
+ Drive the integration of AI and automation technologies.
+ Train internal users on tools to achieve strategic objectives.
+ Educate teams on best practices for analysis and technology by staying current on emerging marketing, GTM technologies and use cases
+ Plan the extraction and use of data from tools into other systems to meet key objectives.
+ Work Cross functionally with CDO, CIO, Sales, Marketing, Pricing, Finance and Client Services to ensure tools are integrated with larger Sedgwick tech stack strategy and plans.
**QUALIFICATIONS**
Bachelor's degree in Marketing, Business, IT, Engineering or a related field
8+ years of experience in B2B marketing technology.
Experience creating a martech vision and roadmap for a B2B company. 10+ years overall experience.
Experience leading martech transformation initiatives and driving change within a marketing organization
Experience in B2B website evaluation, lead generation, and Account-Based Marketing (ABM)
**TAKING CARE OF YOU**
+ Career Development and promotional growth opportunities.
+ A diverse and comprehensive benefits offering including medical, dental, vision, 401K, PTO and more.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. #remote
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
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