234 Technology jobs in St. Petersburg
Technology Modernization - Workday
33603 Tampa, Florida
Grant Thornton
Posted today
Job Viewed
Job Description
Technology Modernization - Workday Director
As a Workday Director within the Technology Modernization Practice, you will help organizations proactively shape and implement their overall strategy and supporting initiatives. Specific to client interaction, you will play a key role in the delivery of engagements and work with chief operating officers, chief financial officers, and other senior client leaders to demonstrate your subject matter expertise as we seek to help them implement solutions in support of their broader strategy and goal of creating value.
Your day-to-day may include:
+ Assist in full life cycle implementations including planning, design, & build phases
+ Responsible for documenting business requirements, system design and transformational goals
+ Configure applications and conduct iterative unit testing
+ Help to create training materials and quick reference guides to support user adoption
+ Conduct training classes to prepare end users for deployment
+ Provide post-production support
+ Manage full life cycle implementations
+ Manage resources and budget on client projects
+ Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures
+ Identify business opportunities to increase usability and profitability of information architecture
+ Experience with program leadership, governance and change enablement
+ Meet or exceed targeted billing hours (utilization)
+ Assist practice leadership in creating proposals, budgets, and work plans. Participate in other business development activities as appropriate
+ Interview campus and/or experienced candidates
+ Other duties as assigned
You have the following technical skills, qualifications, and abilities:
+ Bachelor's degree in Accounting, Business, Information Technology, MIS or related field required. A Master's degree is a plus.
+ 10+ years of related work experience in a similar consulting practice or function servicing cross-industry clients at a national level.
+ Excellent verbal and written communication skills.
+ Knowledge of software development lifecycles, key metrics and reports.
+ Experience with ERP Application Integration & back-end data connectivity applications.
+ Experience installing/configuring/implementing Oracle Applications.
+ Knowledge of Workday ERP (Financials, SCM, etc.)
+ Proven ability delivering complex and time sensitive projects.
+ Strong leadership skills: able to conduct meetings and write technically oriented documents
+ Able to work with clients to understand current state processes and define future state processes based on business objectives
+ Ability to work additional hours as needed
+ Ability to travel to various client sites as needed on short notice
+ Travel percentage: up to 40%
+ Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site
The base salary range for this position in the firm's Minneapolis, WI office is between $187,000 and $12,000
About Us
At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better.
In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2 7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.
About the Team
The team you're about to join is ready to help you thrive. Here's how:
- Whether it's your work location, weekly schedule or unlimited flex time off, we empower you with the options to work in the way that best serves your clients and your life.
- Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.
- We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at what you can expect next:
If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period.
+ Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.
Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.
Additional Details:
It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton LLP to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact
For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
For Massachusetts Applicants only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Grant Thornton does not require or administer lie detector tests as a condition of employment or continued employment.
As a Workday Director within the Technology Modernization Practice, you will help organizations proactively shape and implement their overall strategy and supporting initiatives. Specific to client interaction, you will play a key role in the delivery of engagements and work with chief operating officers, chief financial officers, and other senior client leaders to demonstrate your subject matter expertise as we seek to help them implement solutions in support of their broader strategy and goal of creating value.
Your day-to-day may include:
+ Assist in full life cycle implementations including planning, design, & build phases
+ Responsible for documenting business requirements, system design and transformational goals
+ Configure applications and conduct iterative unit testing
+ Help to create training materials and quick reference guides to support user adoption
+ Conduct training classes to prepare end users for deployment
+ Provide post-production support
+ Manage full life cycle implementations
+ Manage resources and budget on client projects
+ Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures
+ Identify business opportunities to increase usability and profitability of information architecture
+ Experience with program leadership, governance and change enablement
+ Meet or exceed targeted billing hours (utilization)
+ Assist practice leadership in creating proposals, budgets, and work plans. Participate in other business development activities as appropriate
+ Interview campus and/or experienced candidates
+ Other duties as assigned
You have the following technical skills, qualifications, and abilities:
+ Bachelor's degree in Accounting, Business, Information Technology, MIS or related field required. A Master's degree is a plus.
+ 10+ years of related work experience in a similar consulting practice or function servicing cross-industry clients at a national level.
+ Excellent verbal and written communication skills.
+ Knowledge of software development lifecycles, key metrics and reports.
+ Experience with ERP Application Integration & back-end data connectivity applications.
+ Experience installing/configuring/implementing Oracle Applications.
+ Knowledge of Workday ERP (Financials, SCM, etc.)
+ Proven ability delivering complex and time sensitive projects.
+ Strong leadership skills: able to conduct meetings and write technically oriented documents
+ Able to work with clients to understand current state processes and define future state processes based on business objectives
+ Ability to work additional hours as needed
+ Ability to travel to various client sites as needed on short notice
+ Travel percentage: up to 40%
+ Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site
The base salary range for this position in the firm's Minneapolis, WI office is between $187,000 and $12,000
About Us
At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better.
In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2 7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.
About the Team
The team you're about to join is ready to help you thrive. Here's how:
- Whether it's your work location, weekly schedule or unlimited flex time off, we empower you with the options to work in the way that best serves your clients and your life.
- Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.
- We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at what you can expect next:
If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period.
+ Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.
Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.
Additional Details:
It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton LLP to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact
For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
For Massachusetts Applicants only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Grant Thornton does not require or administer lie detector tests as a condition of employment or continued employment.
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0
Director, Technology Education
33747 Saint Petersburg, Florida
Raymond James Financial, Inc.
Posted 1 day ago
Job Viewed
Job Description
The Director, Technology Education (Advisor Technology) will lead a team responsible for the creation and execution of training on technology applications used by financial advisors and their teams incorporating modern and engaging learning techniques. The ideal candidate will effectively define, develop, deliver, and evaluate solutions that address technical learning needs and knowledge gaps. This role requires someone with experience setting up, transforming, or overseeing an evolving learning and development team. Responsibilities include identifying learning needs, defining and delivering on projects, partnering with business teams, communicating with senior and executive stakeholders, and designing and developing learning programs and materials.
This role requires travel (ranging from 15 - 20%) to field offices and various events to coordinate training, and deliver presentations. This position will follow our hybrid work model; we expect candidates to be in the office 50% of the time. Travel and time spent at conferences or branches count towards this requirement.
**Key Responsibilities:**
+ Develop a learning & development strategy that provides an engaging learning experience enabling the adoption of technology tools and applications.
+ Define and implement processes to improve efficiency, productivity and quality and consistency of deliverables.
+ Evaluate learning programs and introduce new programs to support business objectives.
+ Partner with business leaders to address knowledge gaps through a variety of learning methods.
+ Partner and collaborate with leaders of a broader Technology Education and Communication structure.
+ Support the implementation of new software applications and enhancements of existing systems through learning strategies.
+ Lead a team of learning professionals to develop high-quality solutions and materials using a range of learning methods.
+ Provide thought leadership on current learning trends and work with management to drive cutting-edge learning solutions that result in increased capacity.
+ Manage and oversee all activities related to planning and execution of training programs.
**Skills/Previous Experience** :
+ Minimum of a Bachelor's degree in Computer Science, MIS, Education or related degree and ten (10) years of relevant experience including management or leadership experience or an equivalent combination of education, training and leadership experience.
+ Minimum five (5) or more years of leading a learning and development organization.
+ Demonstrated success in delivering high-impact learning programs.
+ In-depth knowledge of successful learning practices for both in-person and virtual environments.
+ Strong organizational skills to manage a portfolio of complex projects.
+ Creative and analytical thinking skills.
+ Knowledge of current and emerging trends related to adult learning.
**Licenses/Certifications:**
+ Possess or have the ability to attain the Series 7 Certification within 6 months of onboarding.
**Required Travel:**
+ 15-20%
This role requires travel (ranging from 15 - 20%) to field offices and various events to coordinate training, and deliver presentations. This position will follow our hybrid work model; we expect candidates to be in the office 50% of the time. Travel and time spent at conferences or branches count towards this requirement.
**Key Responsibilities:**
+ Develop a learning & development strategy that provides an engaging learning experience enabling the adoption of technology tools and applications.
+ Define and implement processes to improve efficiency, productivity and quality and consistency of deliverables.
+ Evaluate learning programs and introduce new programs to support business objectives.
+ Partner with business leaders to address knowledge gaps through a variety of learning methods.
+ Partner and collaborate with leaders of a broader Technology Education and Communication structure.
+ Support the implementation of new software applications and enhancements of existing systems through learning strategies.
+ Lead a team of learning professionals to develop high-quality solutions and materials using a range of learning methods.
+ Provide thought leadership on current learning trends and work with management to drive cutting-edge learning solutions that result in increased capacity.
+ Manage and oversee all activities related to planning and execution of training programs.
**Skills/Previous Experience** :
+ Minimum of a Bachelor's degree in Computer Science, MIS, Education or related degree and ten (10) years of relevant experience including management or leadership experience or an equivalent combination of education, training and leadership experience.
+ Minimum five (5) or more years of leading a learning and development organization.
+ Demonstrated success in delivering high-impact learning programs.
+ In-depth knowledge of successful learning practices for both in-person and virtual environments.
+ Strong organizational skills to manage a portfolio of complex projects.
+ Creative and analytical thinking skills.
+ Knowledge of current and emerging trends related to adult learning.
**Licenses/Certifications:**
+ Possess or have the ability to attain the Series 7 Certification within 6 months of onboarding.
**Required Travel:**
+ 15-20%
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1
Senior Technology Trainer
33747 Saint Petersburg, Florida
Raymond James Financial, Inc.
Posted 1 day ago
Job Viewed
Job Description
This Senior Technology Trainer will work collaboratively to develop and deliver (both in-person and virtually) education on proprietary Raymond James' technology and 3rd party applications used by advisors and branch professionals. This position will work with product teams and stakeholders to develop education plans and content that:
+ Are interactive, engaging, and tailored for financial professionals.
+ Support successful implementation and adoption of technology solutions.
+ Increase operational efficiency, improve productivity and strengthen the advisor/client relationship through the use of technology.
+ Address the needs of a variety of learners from transitioning advisors and teams to experienced users.
This role requires travel (ranging from 30 - 40%) to field offices and various events to deliver presentations, classes and technology workshops. This position will follow our hybrid work model; we expect candidates to be in the office 50% of the time. Travel and time spent at conferences or branches count towards this requirement.
**Responsibilities:**
+ Establish and maintain deep knowledge of our technology platform and supported applications.
+ Conduct professional, custom, interactive virtual and in-person classes on proprietary Raymond James' Technology and 3rd party applications.
+ Model and effectively use appropriate instructional technology and adult education practices in the classroom and online.
+ As a project participant, lead or in an individual effort, conduct needs analysis, create education plans and develop education solutions for branch associates, management, advisory teams, and other audiences.
+ Create high quality, consistent and engaging education and presentation materials using a variety of software including PowerPoint and Photoshop.
+ Create instructor and classroom materials (course outlines, facilitator guides, student materials, and training aids) to provide excellent learner experience.
+ Maintain awareness of and update educational materials to reflect enhancements and new releases.
**Skills/Previous Experience:**
+ B.S. in Finance, Education, or Computer Science is preferred.
+ A minimum of 3 years of corporate learning and development experience is preferred.
+ Experience with both in-person and virtual training.
+ Experience with managing education plans.
+ Experience with content creation.
+ Experience with cross-collaborating with technology development teams on successful implementation and adoption strategies.
**Knowledge, Skills, and Abilities:**
Knowledge of:
+ Concepts, practices and procedures of instructional design and adult learning theory
+ The financial industry, products, policies and procedures.
Skills:
+ Conducting needs analyses to create educational solutions.
+ Applying adult learning principles effectively.
+ Ability to quickly learn and apply concepts.
+ Delivery of training via in-person workshops, online and/or individual consultations.
Ability to:
+ Utilize and learn complex technology in a rapidly changing environment.
+ Design and develop engaging and professional training content using instructional design principles and practices.
+ Communicate technical information to a non-technical audience.
+ Present materials effectively and confidently via multiple mediums (online, in-person, written) for large and small audiences.
+ Work independently or as a team toward achieving results; manage time appropriately to accomplish responsibilities; self-motivated to pursue solutions to complex issues.
+ Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
+ Make internal and external clients and their needs a primary focus of action; develop and sustain productive client relationships.
+ Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas; remain current with developments and trends in areas of expertise.
+ Develop and use collaborative relationships to facilitate the accomplishment of work goals.
+ Develop and maintain strong professional relationships.
**Licenses/Certifications:**
+ SIE is required provided that an exemption or grandfathering cannot be applied.
+ Required: Series 7 or the ability to obtain within 4 months of hire date.
**Travel Required:**
+ 30-40% (field office visits, conferences and events).
+ Are interactive, engaging, and tailored for financial professionals.
+ Support successful implementation and adoption of technology solutions.
+ Increase operational efficiency, improve productivity and strengthen the advisor/client relationship through the use of technology.
+ Address the needs of a variety of learners from transitioning advisors and teams to experienced users.
This role requires travel (ranging from 30 - 40%) to field offices and various events to deliver presentations, classes and technology workshops. This position will follow our hybrid work model; we expect candidates to be in the office 50% of the time. Travel and time spent at conferences or branches count towards this requirement.
**Responsibilities:**
+ Establish and maintain deep knowledge of our technology platform and supported applications.
+ Conduct professional, custom, interactive virtual and in-person classes on proprietary Raymond James' Technology and 3rd party applications.
+ Model and effectively use appropriate instructional technology and adult education practices in the classroom and online.
+ As a project participant, lead or in an individual effort, conduct needs analysis, create education plans and develop education solutions for branch associates, management, advisory teams, and other audiences.
+ Create high quality, consistent and engaging education and presentation materials using a variety of software including PowerPoint and Photoshop.
+ Create instructor and classroom materials (course outlines, facilitator guides, student materials, and training aids) to provide excellent learner experience.
+ Maintain awareness of and update educational materials to reflect enhancements and new releases.
**Skills/Previous Experience:**
+ B.S. in Finance, Education, or Computer Science is preferred.
+ A minimum of 3 years of corporate learning and development experience is preferred.
+ Experience with both in-person and virtual training.
+ Experience with managing education plans.
+ Experience with content creation.
+ Experience with cross-collaborating with technology development teams on successful implementation and adoption strategies.
**Knowledge, Skills, and Abilities:**
Knowledge of:
+ Concepts, practices and procedures of instructional design and adult learning theory
+ The financial industry, products, policies and procedures.
Skills:
+ Conducting needs analyses to create educational solutions.
+ Applying adult learning principles effectively.
+ Ability to quickly learn and apply concepts.
+ Delivery of training via in-person workshops, online and/or individual consultations.
Ability to:
+ Utilize and learn complex technology in a rapidly changing environment.
+ Design and develop engaging and professional training content using instructional design principles and practices.
+ Communicate technical information to a non-technical audience.
+ Present materials effectively and confidently via multiple mediums (online, in-person, written) for large and small audiences.
+ Work independently or as a team toward achieving results; manage time appropriately to accomplish responsibilities; self-motivated to pursue solutions to complex issues.
+ Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
+ Make internal and external clients and their needs a primary focus of action; develop and sustain productive client relationships.
+ Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas; remain current with developments and trends in areas of expertise.
+ Develop and use collaborative relationships to facilitate the accomplishment of work goals.
+ Develop and maintain strong professional relationships.
**Licenses/Certifications:**
+ SIE is required provided that an exemption or grandfathering cannot be applied.
+ Required: Series 7 or the ability to obtain within 4 months of hire date.
**Travel Required:**
+ 30-40% (field office visits, conferences and events).
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2
Director , Technology (Trading)
33747 Saint Petersburg, Florida
Raymond James Financial, Inc.
Posted 1 day ago
Job Viewed
Job Description
**Responsibilities:**
+ Participate in the development of corporate strategy for a small local organization, applying functional expertise to test the viability of the strategy and contributing creative ideas and insights to support the strategy formation process.
+ Lead the development and implementation of strategy for an important area of responsibility within a function, anticipating complex issues, challenges, and opportunities and ensuring integration with wider functional strategy.
+ Develop tactical plans for optimizing resources and assets being managed within a significant area or department.
+ Represent the organization or institution in a variety of industry, institutional, and/or professional forums, boards, and committees, in order to promote the company or institution brand or efforts.
+ Focus is on a specific smaller area of the organization, such as a sub-function or division. May involve preparation of presentations and materials for professional partnering meetings, seminars, and conferences.
+ Identify and communicate the actions needed to implement the function's strategy and business plan within the business area or department; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these tenets and do extraordinary things to achieve local business goals.
+ Provide authoritative specialist advice to senior managers at the business unit or regional level to enable the implementation of policy, projects, and change initiatives.
+ Develop and propose annual business plans for a given area or department, ensuring alignment with strategy.
+ Recommend financial and headcount budgets; propose business targets, for example, revenues or other key performance indicators (KPIs); and schedule key activities/projects, ensuring integration with other elements of the organization.
+ Manage budget plans for a department. May involve development or delivery or both.
+ Manage and report on performance within the department or area of responsibility; set appropriate performance objectives for direct reports and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of annual business objectives.
+ Contribute to the definition of organization structure by recommending reporting lines, identifying interfaces between elements of the organization, and proposing roles and responsibilities, to align with the corporate structure and organization principles.
+ Evaluate the capabilities of staff within the department to identify gaps and prioritize development activities.
+ Implement the organization's formal development frameworks within the area of responsibility. Coach and mentor others to support the development of the organization's talent pool.
+ Identify and manage stakeholders up to and including management level, finding out their needs, issues, and concerns and reacting to them by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions.
**Skills:**
+ Uses expertise to act as organizational authority on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
+ Applies expertise to act as the organizational authority on developing appropriate plans or performing necessary actions based on recommendations and requirements.
+ Operates as a recognized expert to shift into and out of a mental mindsets associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically known as a subject matter authority.
+ Uses expertise to act as organizational authority on strategic planning.
+ Uses expertise to act as organizational authority on developing and implementing policies.
+ Works independently and provides guidance and training to others on analyzing data trends for use in reports to help guide decision making.
+ Uses comprehensive knowledge and skills to act independently while guiding and training others on making sure the organization develops and maintains the culture, values and design it needs to reach its objectives while managing structural change.
+ More than five years of development management experience, three years as a developer or architect lead and project manager.
+ Understanding of the trading lifecycle from order generation to execution for various security products and how to integrate trading components seamlessly into the trade lifecycle.
+ Skilled in Vendor Management, Project Management, Enterprise Implementation, and Application Development.
+ Financial services industry experience specifically with trading systems.
+ Participate in the development of corporate strategy for a small local organization, applying functional expertise to test the viability of the strategy and contributing creative ideas and insights to support the strategy formation process.
+ Lead the development and implementation of strategy for an important area of responsibility within a function, anticipating complex issues, challenges, and opportunities and ensuring integration with wider functional strategy.
+ Develop tactical plans for optimizing resources and assets being managed within a significant area or department.
+ Represent the organization or institution in a variety of industry, institutional, and/or professional forums, boards, and committees, in order to promote the company or institution brand or efforts.
+ Focus is on a specific smaller area of the organization, such as a sub-function or division. May involve preparation of presentations and materials for professional partnering meetings, seminars, and conferences.
+ Identify and communicate the actions needed to implement the function's strategy and business plan within the business area or department; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these tenets and do extraordinary things to achieve local business goals.
+ Provide authoritative specialist advice to senior managers at the business unit or regional level to enable the implementation of policy, projects, and change initiatives.
+ Develop and propose annual business plans for a given area or department, ensuring alignment with strategy.
+ Recommend financial and headcount budgets; propose business targets, for example, revenues or other key performance indicators (KPIs); and schedule key activities/projects, ensuring integration with other elements of the organization.
+ Manage budget plans for a department. May involve development or delivery or both.
+ Manage and report on performance within the department or area of responsibility; set appropriate performance objectives for direct reports and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of annual business objectives.
+ Contribute to the definition of organization structure by recommending reporting lines, identifying interfaces between elements of the organization, and proposing roles and responsibilities, to align with the corporate structure and organization principles.
+ Evaluate the capabilities of staff within the department to identify gaps and prioritize development activities.
+ Implement the organization's formal development frameworks within the area of responsibility. Coach and mentor others to support the development of the organization's talent pool.
+ Identify and manage stakeholders up to and including management level, finding out their needs, issues, and concerns and reacting to them by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions.
**Skills:**
+ Uses expertise to act as organizational authority on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
+ Applies expertise to act as the organizational authority on developing appropriate plans or performing necessary actions based on recommendations and requirements.
+ Operates as a recognized expert to shift into and out of a mental mindsets associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically known as a subject matter authority.
+ Uses expertise to act as organizational authority on strategic planning.
+ Uses expertise to act as organizational authority on developing and implementing policies.
+ Works independently and provides guidance and training to others on analyzing data trends for use in reports to help guide decision making.
+ Uses comprehensive knowledge and skills to act independently while guiding and training others on making sure the organization develops and maintains the culture, values and design it needs to reach its objectives while managing structural change.
+ More than five years of development management experience, three years as a developer or architect lead and project manager.
+ Understanding of the trading lifecycle from order generation to execution for various security products and how to integrate trading components seamlessly into the trade lifecycle.
+ Skilled in Vendor Management, Project Management, Enterprise Implementation, and Application Development.
+ Financial services industry experience specifically with trading systems.
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3
Technology Lead Analyst
33747 Saint Petersburg, Florida
Raymond James Financial, Inc.
Posted 1 day ago
Job Viewed
Job Description
**_This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week(10-12 days a month ) at the following office location: St. Petersburg, FL._**
**Job Summary**
This role is specific to the in-house Case Manager build for Trade, Surveillance and Account reviews. In this role you are required to act as a partner with the business to facilitate and implement the most optimal technology solutions, and ensuring they meet the business and organizational needs. You will be responsible for writing system requirements that guarantee the technology solution aligns with business objectives, leveraging appropriate technical resources.
The role requires a high-level understanding of systems, industry standards, and end-user requirements. The person will need to demonstrate subject matter expertise by integrating domain knowledge with an understanding of financial services standards and practices.
In this role you are required to apply specialized business knowledge and technical skills to significant deliverables and projects involving multiple IT departments and business units, impacting the enterprise. In this role you are also expected to make judgments and recommendations based on the analysis and interpretation of data.
**Responsibilities:**
+ Create detailed business requirements for functional and non-functional capabilities.
+ Validate test cases to ensure scripts evaluate business functions.
+ Gather and interpret information from multiple sources and make recommendations.
+ Document business processes and support application development teams.
+ Translate technical concepts for business audiences and vice versa.
+ Develop estimates and implementation plans for technical solutions.
+ Collaborate on project schedules, reports, and documentation; may lead small to medium projects.
+ Visualize requirements into prototypes with User Experience/Design resources.
+ Apply principles in risk management, issue tracking, and change management.
+ Identify issues, compare data, and draw conclusions.
+ Clearly convey information through various media to engage and inform audiences.
+ Choose effective approaches for actions or solutions based on facts and constraints.
+ Demonstrate technical and professional skills; stay current with trends.
+ Develop collaborative relationships to achieve work goals.
+ Focus on client needs and maintain productive relationships.
+ Facilitate collaboration in team environments.
+ Occasionally work non-standard shifts, including nights and weekends, and/or have on-call responsibilities.
**Skills**
+ Advanced knowledge of requirements gathering, issue tracking, and change management.
+ Proficiency with Microsoft Office tools, including Excel, Visio, and Project Planner.
+ Experience with Smartsheet is a plus.
+ Intermediate experience in creating wireframes using Marvel, Visio, or similar tools.
+ Mid-level expertise in SQL for data analytics and mining.
+ Familiarity with work item management tools like TFS or JIRA.
**Job Summary**
This role is specific to the in-house Case Manager build for Trade, Surveillance and Account reviews. In this role you are required to act as a partner with the business to facilitate and implement the most optimal technology solutions, and ensuring they meet the business and organizational needs. You will be responsible for writing system requirements that guarantee the technology solution aligns with business objectives, leveraging appropriate technical resources.
The role requires a high-level understanding of systems, industry standards, and end-user requirements. The person will need to demonstrate subject matter expertise by integrating domain knowledge with an understanding of financial services standards and practices.
In this role you are required to apply specialized business knowledge and technical skills to significant deliverables and projects involving multiple IT departments and business units, impacting the enterprise. In this role you are also expected to make judgments and recommendations based on the analysis and interpretation of data.
**Responsibilities:**
+ Create detailed business requirements for functional and non-functional capabilities.
+ Validate test cases to ensure scripts evaluate business functions.
+ Gather and interpret information from multiple sources and make recommendations.
+ Document business processes and support application development teams.
+ Translate technical concepts for business audiences and vice versa.
+ Develop estimates and implementation plans for technical solutions.
+ Collaborate on project schedules, reports, and documentation; may lead small to medium projects.
+ Visualize requirements into prototypes with User Experience/Design resources.
+ Apply principles in risk management, issue tracking, and change management.
+ Identify issues, compare data, and draw conclusions.
+ Clearly convey information through various media to engage and inform audiences.
+ Choose effective approaches for actions or solutions based on facts and constraints.
+ Demonstrate technical and professional skills; stay current with trends.
+ Develop collaborative relationships to achieve work goals.
+ Focus on client needs and maintain productive relationships.
+ Facilitate collaboration in team environments.
+ Occasionally work non-standard shifts, including nights and weekends, and/or have on-call responsibilities.
**Skills**
+ Advanced knowledge of requirements gathering, issue tracking, and change management.
+ Proficiency with Microsoft Office tools, including Excel, Visio, and Project Planner.
+ Experience with Smartsheet is a plus.
+ Intermediate experience in creating wireframes using Marvel, Visio, or similar tools.
+ Mid-level expertise in SQL for data analytics and mining.
+ Familiarity with work item management tools like TFS or JIRA.
View Now
4
Department Manager - Technology
33603 Tampa, Florida
HNTB
Posted 1 day ago
Job Viewed
Job Description
**What We're Looking For**
At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.
This opportunity entails being responsible for leading and managing a technology department within the HNTB Digital Solutions Practice or a project team for a program or client. The Technology Department Manager will work with the technology team to plan, execute, and deliver technology solutions for various projects and clients and will also oversee the technology budget, resources, and performance for the department.
**What You'll Do:**
+ Leads and manages the technology department within the organization, ensuring alignment with business goals and objectives.
+ Works with the technology team to plan, execute, and deliver technology solutions for various projects and clients, using best practices and industry standards.
+ Oversees the technology budget, resources, and performance, ensuring cost-effectiveness and efficiency.
+ Provides technical leadership and guidance to the technology team, mentoring and coaching them on technical skills and career development.
+ Establishes and maintains relationships with internal and external stakeholders, such as clients, vendors, partners, etc.
+ Evaluates and implements new technologies, tools, and processes to improve the quality and innovation of the technology department.
+ Ensures compliance with security, privacy, and regulatory requirements for the technology department.
+ Manages the technology staff by recruiting, training, and evaluating their performance.
+ Performs other duties as assigned.
**What You'll Need:**
+ Bachelor's degree in Computer Science, Engineering, or related field and 10 years of relevant experience, including, or
+ Master's degree in Computer Science, Engineering, or related field and 9 years of relevant experience, or
+ In lieu of education, 14 years of relevant experience.
**What You'll Bring:**
+ Proficiency in various technologies, tools, and frameworks relevant to the organization's domain
+ Knowledge of technology best practices and industry trends
+ Ability to lead and manage the technology department within the organization
+ Excellent communication and problem-solving skills
**What We Prefer:**
+ 3 years of experience in leading and managing technology teams and projects.
**Additional Information**
Click here for benefits information: HNTB Total Rewards
Click here to learn more about Equal Opportunity Employer/Disability/Veteran
Visa sponsorship is not available for this position.
#AJ #DigitalInfrastructureSolutions
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Locations:
Tallahassee, FL, Tampa, FL
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_NOTICE TO THIRD-PARTY AGENCIES:_
_HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees._
**Job Type:** Regular
**Full/Part Time:** Full time
**Job Category:** Technical Group
**ReqID:** R-27759
At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.
This opportunity entails being responsible for leading and managing a technology department within the HNTB Digital Solutions Practice or a project team for a program or client. The Technology Department Manager will work with the technology team to plan, execute, and deliver technology solutions for various projects and clients and will also oversee the technology budget, resources, and performance for the department.
**What You'll Do:**
+ Leads and manages the technology department within the organization, ensuring alignment with business goals and objectives.
+ Works with the technology team to plan, execute, and deliver technology solutions for various projects and clients, using best practices and industry standards.
+ Oversees the technology budget, resources, and performance, ensuring cost-effectiveness and efficiency.
+ Provides technical leadership and guidance to the technology team, mentoring and coaching them on technical skills and career development.
+ Establishes and maintains relationships with internal and external stakeholders, such as clients, vendors, partners, etc.
+ Evaluates and implements new technologies, tools, and processes to improve the quality and innovation of the technology department.
+ Ensures compliance with security, privacy, and regulatory requirements for the technology department.
+ Manages the technology staff by recruiting, training, and evaluating their performance.
+ Performs other duties as assigned.
**What You'll Need:**
+ Bachelor's degree in Computer Science, Engineering, or related field and 10 years of relevant experience, including, or
+ Master's degree in Computer Science, Engineering, or related field and 9 years of relevant experience, or
+ In lieu of education, 14 years of relevant experience.
**What You'll Bring:**
+ Proficiency in various technologies, tools, and frameworks relevant to the organization's domain
+ Knowledge of technology best practices and industry trends
+ Ability to lead and manage the technology department within the organization
+ Excellent communication and problem-solving skills
**What We Prefer:**
+ 3 years of experience in leading and managing technology teams and projects.
**Additional Information**
Click here for benefits information: HNTB Total Rewards
Click here to learn more about Equal Opportunity Employer/Disability/Veteran
Visa sponsorship is not available for this position.
#AJ #DigitalInfrastructureSolutions
.
Locations:
Tallahassee, FL, Tampa, FL
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
_NOTICE TO THIRD-PARTY AGENCIES:_
_HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees._
**Job Type:** Regular
**Full/Part Time:** Full time
**Job Category:** Technical Group
**ReqID:** R-27759
View Now
5
Recruitment Consultant - Technology
33607 Tampa, Florida
$60000 annum + com
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client, a leading recruitment consultancy, is seeking a driven and experienced Recruitment Consultant specializing in the technology sector to join their team in **Tampa, Florida, US**. This is a hybrid role, offering a blend of in-office collaboration and remote flexibility. You will be responsible for managing the full recruitment lifecycle for technology roles, from sourcing and screening candidates to negotiating offers and building strong client relationships. This involves understanding the intricate needs of technology companies, identifying top talent in areas such as software development, cybersecurity, data science, and IT infrastructure, and effectively matching them with suitable opportunities. Your primary duties will include proactively sourcing candidates through various channels, including LinkedIn, job boards, and professional networks; conducting thorough interviews and assessments to evaluate technical skills and cultural fit; and presenting qualified candidates to clients. You will also be expected to develop and maintain a strong network of tech professionals, stay abreast of industry trends, and contribute to the firm's business development efforts. The ideal candidate possesses excellent communication and negotiation skills, a deep understanding of the technology landscape, and a proven track record in recruitment, particularly within the IT sector. This role demands a results-oriented individual who thrives in a fast-paced, target-driven environment. You will work closely with hiring managers at client organizations, providing expert advice and consultative services throughout the recruitment process. Building trust and establishing long-term partnerships with both clients and candidates is paramount. This is an exciting opportunity for a motivated recruiter to advance their career, contribute to a highly successful team, and earn significant rewards through a competitive commission structure. Your ability to identify and attract niche tech talent will be key to your success.
Responsibilities:
Responsibilities:
- Manage the full recruitment cycle for technology roles, from sourcing to placement.
- Develop and execute effective candidate sourcing strategies across various platforms.
- Conduct in-depth interviews and candidate assessments to evaluate skills and fit.
- Build and maintain strong relationships with technology clients and hiring managers.
- Understand client needs and provide expert recruitment consultation.
- Negotiate job offers and facilitate the onboarding process.
- Stay current with technology industry trends and talent market dynamics.
- Achieve and exceed individual and team recruitment targets.
- Develop and nurture a network of qualified technology professionals.
- Maintain accurate candidate and client data in the CRM system.
- Contribute to business development and client acquisition efforts.
- Uphold the firm's reputation for excellence in recruitment services.
- Minimum of 3 years of experience in recruitment, with a focus on the technology sector.
- Proven track record of successfully placing candidates in technical roles.
- In-depth knowledge of the IT landscape and common technology stacks.
- Excellent sourcing, interviewing, and negotiation skills.
- Strong business acumen and ability to build client relationships.
- Proficiency with recruitment software and applicant tracking systems (ATS).
- Excellent communication, interpersonal, and organizational skills.
- Ability to work effectively in a hybrid environment and meet demanding targets.
- Bachelor's degree in Business, Human Resources, or a related field is preferred.
Apply Now
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6
Agricultural Technology Specialist
33601 Tampa, Florida
$100000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a leader in sustainable agriculture, is seeking an innovative Agricultural Technology Specialist to join their fully remote team. This position offers the flexibility to work from anywhere within the US, contributing to the advancement of modern farming techniques. You will be instrumental in integrating cutting-edge technologies into agricultural practices, enhancing crop yields, improving resource management, and promoting sustainability. This role involves working with data, advising on technological solutions, and collaborating with farmers and researchers to implement efficient and effective agricultural strategies.
Responsibilities:
Qualifications:
This is an exceptional opportunity to drive innovation in the agricultural sector and contribute to a more sustainable future, all within a fully remote work structure. The primary business location is Tampa, Florida, US , but the position is fully remote.
Responsibilities:
- Research, evaluate, and recommend agricultural technologies, including precision farming tools, IoT sensors, drones, and data analytics platforms.
- Assist in the development and implementation of farm management software and digital tools.
- Analyze agricultural data (soil conditions, weather patterns, crop health) to provide actionable insights and recommendations.
- Develop strategies for optimizing resource use (water, fertilizers, pesticides) through technological interventions.
- Collaborate with farmers, agronomists, and researchers to troubleshoot technical issues and provide ongoing support.
- Stay informed about the latest trends and innovations in agricultural technology and sustainable farming practices.
- Prepare technical reports and presentations on technology adoption and its impact on agricultural outcomes.
- Contribute to grant proposals and project documentation related to agricultural innovation.
- Ensure the ethical and responsible use of agricultural technologies.
- Facilitate knowledge sharing and training on new technologies within the agricultural community.
Qualifications:
- Bachelor's degree in Agricultural Science, Agronomy, Agricultural Engineering, or a related field. A Master's degree or PhD is a strong plus.
- 3-5 years of experience in agricultural technology, precision farming, or a related field.
- Solid understanding of modern agricultural practices and challenges.
- Familiarity with data analytics, GIS, and remote sensing technologies in an agricultural context.
- Experience with farm management software and precision agriculture equipment.
- Excellent analytical and problem-solving skills.
- Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly.
- Ability to work independently and proactively in a fully remote environment.
- Passion for sustainable agriculture and technological innovation.
- Knowledge of drone technology and its applications in agriculture is beneficial.
This is an exceptional opportunity to drive innovation in the agricultural sector and contribute to a more sustainable future, all within a fully remote work structure. The primary business location is Tampa, Florida, US , but the position is fully remote.
Apply Now
7
Instructional Technology Specialist
32201 Riverview, Florida
$70000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client seeks a dedicated and innovative Instructional Technology Specialist to enhance our educational programs in Jacksonville, Florida, US . This role involves integrating cutting-edge technology into our teaching and learning environments, supporting educators and students, and driving digital literacy. You will be instrumental in ensuring our learning platforms are effective, accessible, and engaging for all users.
Responsibilities:
This position offers a hybrid work arrangement, combining remote flexibility with in-office collaboration in Jacksonville, Florida, US . We are looking for a proactive individual with a passion for technology and education. The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and a commitment to supporting our educational community. Experience with various LMS platforms, content creation tools, and a strong understanding of pedagogical principles related to technology integration are essential. This role is vital in empowering our users to leverage technology effectively for academic success.
Qualifications:
Responsibilities:
- Support the integration and effective use of learning management systems (LMS) and other educational technologies.
- Provide technical assistance and training to faculty, staff, and students on various educational software and hardware.
- Develop and maintain online learning resources, tutorials, and documentation.
- Collaborate with instructional designers and faculty to create engaging digital learning experiences.
- Troubleshoot and resolve technical issues related to instructional technology.
- Evaluate and recommend new educational technologies to improve teaching and learning outcomes.
- Assist in the management and maintenance of educational technology infrastructure.
- Stay current with trends and best practices in educational technology and digital learning.
- Contribute to projects aimed at enhancing the digital learning environment.
- Ensure compliance with accessibility standards (e.g., WCAG) for digital content.
This position offers a hybrid work arrangement, combining remote flexibility with in-office collaboration in Jacksonville, Florida, US . We are looking for a proactive individual with a passion for technology and education. The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and a commitment to supporting our educational community. Experience with various LMS platforms, content creation tools, and a strong understanding of pedagogical principles related to technology integration are essential. This role is vital in empowering our users to leverage technology effectively for academic success.
Qualifications:
- Bachelor's degree in Information Technology, Education, or a related field.
- Minimum of 3 years of experience in an educational technology support or specialist role.
- Proficiency with Learning Management Systems (e.g., Canvas, Blackboard, Moodle).
- Experience with multimedia and content creation tools (e.g., video editing, graphic design).
- Strong understanding of web technologies and troubleshooting.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work independently and as part of a team.
Apply Now
8
Technical Support Lead
32201 Riverview, Florida
$65000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a proactive and skilled Technical Support Lead to manage their customer service operations in **Jacksonville, Florida, US**. This hybrid role requires an individual who can effectively lead a team, resolve complex technical issues, and ensure a high level of customer satisfaction. You will be responsible for supervising daily support activities, mentoring junior support staff, and developing support documentation and procedures. Your key duties will include handling escalated customer inquiries, troubleshooting software and hardware problems, and coordinating with engineering and product teams to address bugs and feature requests. You will also play a crucial role in identifying trends in customer issues and providing feedback to improve product usability and reliability. The ideal candidate will have a strong background in technical support, with a proven ability to diagnose and resolve a wide range of IT-related problems. Excellent communication and interpersonal skills are essential for interacting with both customers and internal teams. You will need to be comfortable managing a support ticketing system and ensuring timely resolution of all requests. This position offers a hybrid work model, allowing for a balance between remote work flexibility and in-office collaboration in **Jacksonville, Florida, US**. You will be expected to be present in the office for key team meetings, training sessions, and critical problem-solving events. A passion for technology and a commitment to delivering exceptional customer service are highly valued. The ability to analyze support data and implement process improvements will be a significant advantage.
Apply Now
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