189 Technology jobs in Star
Lead Technology Product Manager - Health Technology
83756 Boise, Idaho
Wolters Kluwer
Posted 1 day ago
Job Viewed
Job Description
**LOCATION:** Remote U.S. locations
**OVERVIEW**
You will be responsible for driving the strategic development roadmap for customer facing platforms, online products, workflow solutions, and high-quality features and UX that support the defined business goals. There will be a heavy emphasis on workflow solutions using content, Generative Artificial Intelligence (GenAI) and advanced technology. You will have experience with content processing, indexing, search applications, and some experience in applying GenAI and Large Language Models (LLM) to professional research. Day to day activities include working with cross-functional teams on development and support of product(s). You will work closely with product strategy, marketing, technology, content operations, user experience, customer service and others in the organization. This is an individual contributor role reporting to the Product Management Director.
**SSENTIAL DUTIES AND RESPONSIBILITIES**
+ Work closely with Product Director(s) to create and manage a development roadmap according to customer and business value or Return on Investment.
+ Interprets business challenges and recommends best practices to improve workflows, products, processes, or services.
+ Align stakeholders around the vision for a workflow solution or a product line.
+ Provide vision and direction to the cross-functional Agile teams and stakeholders.
+ Works independently, with guidance in only the most complex situations; leads projects across functional areas and with a variety of resource requirements, risk, and complexity.
+ Conduct comprehensive market research and competitive analysis.
+ Define and implement user journeys in workflow solutions.
+ Coordinate with customers and subject matter experts to validate development design.
+ Work with cross-functional teams to development, market, and support workflow solution products.
+ Represent Product Management team in development planning, releases, and maintenance.
+ Keep abreast with emerging technology impacting the industry including Generative AI (GenAI) and Large Language Models (LLM).
+ Support marketing and sales teams with product-related information.
**JOB QUALIFICATIONS**
**Education:** Bachelors, advanced degrees with research exposure a plus; or equivalent experience.
**Experience:** 8+ of product manager experience
+ 10+ years working on design and development online research product and workflow solutions.
+ 5+ years as a product manager working with content and search platforms including some GenAI applications.
+ 8+ years' experience using Lean and Agile methodologies to plan, define and build products and solutions, as well as to continuously improve user adoption, engagement, and usage.
+ Medical research experience or medical product development experience a plus.
**Other Knowledge and Skills:**
+ Ability to think strategically while considering tactical implications.
+ Communicates difficult concepts and influences others to adopt a different point of view.
+ Ability to socialize ideas and get buy-in.
+ Excellent execution, prioritization, and organization skills
+ Analytical skills in measuring opportunities and product performance.
+ Ability to adjust, respond, and manage a changing list of priorities to meet deadlines.
**TRAVEL:** Occasional travel 10-15%
#LI-Remote
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $145,500 - $203,900
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
**OVERVIEW**
You will be responsible for driving the strategic development roadmap for customer facing platforms, online products, workflow solutions, and high-quality features and UX that support the defined business goals. There will be a heavy emphasis on workflow solutions using content, Generative Artificial Intelligence (GenAI) and advanced technology. You will have experience with content processing, indexing, search applications, and some experience in applying GenAI and Large Language Models (LLM) to professional research. Day to day activities include working with cross-functional teams on development and support of product(s). You will work closely with product strategy, marketing, technology, content operations, user experience, customer service and others in the organization. This is an individual contributor role reporting to the Product Management Director.
**SSENTIAL DUTIES AND RESPONSIBILITIES**
+ Work closely with Product Director(s) to create and manage a development roadmap according to customer and business value or Return on Investment.
+ Interprets business challenges and recommends best practices to improve workflows, products, processes, or services.
+ Align stakeholders around the vision for a workflow solution or a product line.
+ Provide vision and direction to the cross-functional Agile teams and stakeholders.
+ Works independently, with guidance in only the most complex situations; leads projects across functional areas and with a variety of resource requirements, risk, and complexity.
+ Conduct comprehensive market research and competitive analysis.
+ Define and implement user journeys in workflow solutions.
+ Coordinate with customers and subject matter experts to validate development design.
+ Work with cross-functional teams to development, market, and support workflow solution products.
+ Represent Product Management team in development planning, releases, and maintenance.
+ Keep abreast with emerging technology impacting the industry including Generative AI (GenAI) and Large Language Models (LLM).
+ Support marketing and sales teams with product-related information.
**JOB QUALIFICATIONS**
**Education:** Bachelors, advanced degrees with research exposure a plus; or equivalent experience.
**Experience:** 8+ of product manager experience
+ 10+ years working on design and development online research product and workflow solutions.
+ 5+ years as a product manager working with content and search platforms including some GenAI applications.
+ 8+ years' experience using Lean and Agile methodologies to plan, define and build products and solutions, as well as to continuously improve user adoption, engagement, and usage.
+ Medical research experience or medical product development experience a plus.
**Other Knowledge and Skills:**
+ Ability to think strategically while considering tactical implications.
+ Communicates difficult concepts and influences others to adopt a different point of view.
+ Ability to socialize ideas and get buy-in.
+ Excellent execution, prioritization, and organization skills
+ Analytical skills in measuring opportunities and product performance.
+ Ability to adjust, respond, and manage a changing list of priorities to meet deadlines.
**TRAVEL:** Occasional travel 10-15%
#LI-Remote
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $145,500 - $203,900
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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0
Director, Technology Consulting
83756 Boise, Idaho
Public Consulting Group
Posted 1 day ago
Job Viewed
Job Description
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit .
Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.
Services:
+ Strategy, Architecture, Planning, and Procurement
+ Business Enablement
+ Business Solutions
+ Project Assurance
PCG is hiring a Director with focus on delivering management consulting services and developing new business in the California State Government market. This includes developing partner relationships, identifying opportunities, fostering strong client relationships, and developing proposals that meet client needs.
The Director will collaborate with senior client executives to implement or advise on large-scale software solutions within Public Sector State Government environments. The role requires a general understanding of technology and candidate should also be versed in big data, coding, project management, technical writing, and cloud services.
The Director will manage a team of resources in addition to recruiting, hiring, and developing resources to support the Business Unit and the Practice Area. The Director is responsible for ensuring the team meets financial and organizational targets while building the comradery necessary to navigate the fast-paced world of management consulting.
In Summary, this position requires the following key competencies:
**- Business Development** - Client management and sales acumen to grow existing projects and establish new projects. Build new markets that create business and financial value. Lead proposal responses for RF(x)'s.
**- Resource Management** - Hiring, developing, motivating, and retaining staff to build and sustain a team skillset of talent that includes diverse capabilities and perspectives.
**- Collaboration** - Skilled in building support for opportunities, proposals, projects, and organizational initiatives, and will play an active role as a contributor in growing the Business Unit and the Practice Area.
**- Risk Management** - Own strategic, financial, and operational risk in all aspects of their responsibilities. To do this, they must effectively integrate their quality management, project management, and client satisfaction capabilities.
**- Project Delivery** - As necessary, lead or participate in project delivery activities, including analysis, deliverable creation, and communicating project performance and progress.
**Compensation:**
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave
**Qualifications:**
- Must be based in the Southeast region of the US with a preference of NC or SC
- At least 10 years of experience in management consulting, focused on technology.
- 6+ years of experience developing, bidding, and winning public sector management consulting services with progressively increasing leadership responsibility.
- 6+ years of experience providing a combination of the following State Government services: planning, procurement, project management, quality assurance (QA) or Independent Verification and Validation (IV&V), implementation or System Integration.
- Demonstrated ability to manage multiple projects with a minimum Fiscal Year's book value of $1-2M.
- Proven ability to hire, develop, and manage a team of people.
- Strong leadership interpersonal skills.
- Exceptional communication skills.
- Must be a self-starter, enthusiastic, and have political savvy to accomplish objectives while maintaining a likable presence.
- Bachelor's Degree from an accredited University.
Preferred:
- PMP certification
This position is hybrid with travel/onsite requirements. To be successful at PCG, you must:
+ be available during your set working hours
+ have a safe, private, and distraction-free environment in which to complete your work, and
+ be able to give your full attention to the completion of your PCG job duties
Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.As required by applicable law, PCG provides the following reasonable range of compensation for this role: $35,000- 165,000
We are accepting applications on an ongoing basis until filled.
#LI-AH1
#LI-remote
**EEO Statement:**
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.
Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.
Services:
+ Strategy, Architecture, Planning, and Procurement
+ Business Enablement
+ Business Solutions
+ Project Assurance
PCG is hiring a Director with focus on delivering management consulting services and developing new business in the California State Government market. This includes developing partner relationships, identifying opportunities, fostering strong client relationships, and developing proposals that meet client needs.
The Director will collaborate with senior client executives to implement or advise on large-scale software solutions within Public Sector State Government environments. The role requires a general understanding of technology and candidate should also be versed in big data, coding, project management, technical writing, and cloud services.
The Director will manage a team of resources in addition to recruiting, hiring, and developing resources to support the Business Unit and the Practice Area. The Director is responsible for ensuring the team meets financial and organizational targets while building the comradery necessary to navigate the fast-paced world of management consulting.
In Summary, this position requires the following key competencies:
**- Business Development** - Client management and sales acumen to grow existing projects and establish new projects. Build new markets that create business and financial value. Lead proposal responses for RF(x)'s.
**- Resource Management** - Hiring, developing, motivating, and retaining staff to build and sustain a team skillset of talent that includes diverse capabilities and perspectives.
**- Collaboration** - Skilled in building support for opportunities, proposals, projects, and organizational initiatives, and will play an active role as a contributor in growing the Business Unit and the Practice Area.
**- Risk Management** - Own strategic, financial, and operational risk in all aspects of their responsibilities. To do this, they must effectively integrate their quality management, project management, and client satisfaction capabilities.
**- Project Delivery** - As necessary, lead or participate in project delivery activities, including analysis, deliverable creation, and communicating project performance and progress.
**Compensation:**
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave
**Qualifications:**
- Must be based in the Southeast region of the US with a preference of NC or SC
- At least 10 years of experience in management consulting, focused on technology.
- 6+ years of experience developing, bidding, and winning public sector management consulting services with progressively increasing leadership responsibility.
- 6+ years of experience providing a combination of the following State Government services: planning, procurement, project management, quality assurance (QA) or Independent Verification and Validation (IV&V), implementation or System Integration.
- Demonstrated ability to manage multiple projects with a minimum Fiscal Year's book value of $1-2M.
- Proven ability to hire, develop, and manage a team of people.
- Strong leadership interpersonal skills.
- Exceptional communication skills.
- Must be a self-starter, enthusiastic, and have political savvy to accomplish objectives while maintaining a likable presence.
- Bachelor's Degree from an accredited University.
Preferred:
- PMP certification
This position is hybrid with travel/onsite requirements. To be successful at PCG, you must:
+ be available during your set working hours
+ have a safe, private, and distraction-free environment in which to complete your work, and
+ be able to give your full attention to the completion of your PCG job duties
Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.As required by applicable law, PCG provides the following reasonable range of compensation for this role: $35,000- 165,000
We are accepting applications on an ongoing basis until filled.
#LI-AH1
#LI-remote
**EEO Statement:**
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.
View Now
1
Manager, Technology Risk
83756 Boise, Idaho
Coinbase
Posted 1 day ago
Job Viewed
Job Description
Ready to be pushed beyond what you think you're capable of?
At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
Coinbase is looking for a creative and analytical *Manager for our Technology Risk *function. You will serve as a member of the Coinbase Technology Risk & Controls team and support the implementation and maturity of our technology and security risk management program. Your risk team will define, quantify, manage, and communicate risks, and use outcomes to inform business decisions. You will serve as the subject matter expert in technology risk management operations, and will make these applicable and usable for fast-moving technical teams located across global time zones.
*What you'll be doing (ie. job duties):*
* Enable risk informed business outcomes: Enable teams and leadership to make risk-based decisions by clearly communicating quantitative and qualitative tradeoffs.
* Manage risks throughout the risk lifecycle: Intake, triage, analyze, and calculate (inherent/residual) risk in collaboration with subject matter experts and risk owners. Facilitate agreement and documentation of risk treatment decisions; pressure testing treatment decisions and validating execution of mitigation plans across stakeholders as required. Participate in continuous monitoring or risk treatment.
* Maintain source of truth risk register: Quality control of data, tooling support, and implementing automation/process improvements to establish a baseline and iteratively improve risk management data and tooling.
* Iterating on program elements: Analysis of multiple variables to inform improvements to threat models/risk scoring methodologies.
* Reporting on risk posture: Support synchronous and asynchronous reporting on findings, metrics, and recommend mitigations to business leadership. This includes ad hoc and scheduled meetings with leadership and business risk owners.
* Communications and training: Support develop, execution, and maintenance of communication and training plans to roll out the technology risk program across the organization. Maintain team runbooks, team intra-web pages, and risk register metrics dashboards.
* Build, grow, and coach a team of technology and security risk analysts; foster a culture of agility and innovation, and provide ongoing performance feedback.
* Enterprise risk alignment: Work in lockstep with Enterprise Risk Management to escalate risks through the enterprise risk register and report relevant metrics to senior leadership as determined necessary.
* Global Engagement: Collaborate with stakeholders to help scale the program's risk framework across Coinbase entities, products, and geographies/markets. Regularly collaborate with GRC teams, Legal and Compliance for risks, assessments, and reporting to meet regulatory requirements.
* Support audit and regulatory inspections: Support data compilation to respond to US and international audit/regulator inquiries.
* Maintain an industry pulse: Maintain awareness of international regulation, emerging threats, forecasts, policies, and benchmarks
*What we look for in you (ie. job requirements):*
* 8+ years of experience working in a 1 or 2 LoD risk management function and/or Governance, Risk, and Compliance organization.
* Risk domain knowledge and best practices: Familiarity with standards and frameworks e.g. ISO 27001/5, NIST CSF, COBIT, ITIL, DORA, FAIR risk quant methodology to measure controls/risks, monitor controls/risks, and validating/racking/evidencing remediation.
* Technology risk domain knowledge: Ability to dig into technical risk solutions and to work on technical quantitative risk assessments across information technology domains such as asset management, resilience, systems development lifecycle, and infrastructure.
* Comfortable working with project management tooling (e.g. Jira, Archer) and quant and qualitative data analytics tooling.
* Clear/concise communicator and writer; experience drafting/operationalizing project plans across stakeholders, holding teams accountable, and documenting deliverables to varying levels of junior and senior stakeholder audiences. Ability to translate controls/risk standards out of compliance speak and into functional requirements and across varying levels of technical stakeholders.
* Managing high performing teams: Demonstrable experience managing and mentoring analysts to grow and mature their capabilities and careers.
* Regulatory familiarity: Working knowledge of major regulatory/legal frameworks (US/international) driving requirements across technology organizations.
* Navigating ambiguity and complexity: Ability to manage a queue against strategic priorities and shows expertise in being able to handle multiple assessments at a time. You are comfortable operating on an unpaved road and dealing with ambiguity.
* Drive for continuous learning: You are willing to learn and apply processes unique to the challenges at Coinbase. You have a willingness to embrace a steep learning curve and stretch opportunities to learn new skills.
* Excellent organization and project management skills in a fast-moving and demanding environment
*Nice to haves:*
* FinTech, TradFi, consulting, business operations technical program management or other customer-facing disciplines.
* Strong knowledge of risk/control issues in relation to evolving technology (e.g., crypto, mobile, cloud, data lakes, machine learning).
* Certification is a plus, but not a requirement: information security risk management qualifications like CRISC, CISA, CISSP, CISM, and FAIR.
* Coding knowledge a plus, but not a requirement (e.g. learn to build data joins, integrations with GRC and data visualization tools)
* Demonstrated beginner/intermediate knowledge of crypto/blockchain/web3
Position ID: P69486
#LI-Remote
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$193,970-$228,200 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations(at)coinbase.com
At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
Coinbase is looking for a creative and analytical *Manager for our Technology Risk *function. You will serve as a member of the Coinbase Technology Risk & Controls team and support the implementation and maturity of our technology and security risk management program. Your risk team will define, quantify, manage, and communicate risks, and use outcomes to inform business decisions. You will serve as the subject matter expert in technology risk management operations, and will make these applicable and usable for fast-moving technical teams located across global time zones.
*What you'll be doing (ie. job duties):*
* Enable risk informed business outcomes: Enable teams and leadership to make risk-based decisions by clearly communicating quantitative and qualitative tradeoffs.
* Manage risks throughout the risk lifecycle: Intake, triage, analyze, and calculate (inherent/residual) risk in collaboration with subject matter experts and risk owners. Facilitate agreement and documentation of risk treatment decisions; pressure testing treatment decisions and validating execution of mitigation plans across stakeholders as required. Participate in continuous monitoring or risk treatment.
* Maintain source of truth risk register: Quality control of data, tooling support, and implementing automation/process improvements to establish a baseline and iteratively improve risk management data and tooling.
* Iterating on program elements: Analysis of multiple variables to inform improvements to threat models/risk scoring methodologies.
* Reporting on risk posture: Support synchronous and asynchronous reporting on findings, metrics, and recommend mitigations to business leadership. This includes ad hoc and scheduled meetings with leadership and business risk owners.
* Communications and training: Support develop, execution, and maintenance of communication and training plans to roll out the technology risk program across the organization. Maintain team runbooks, team intra-web pages, and risk register metrics dashboards.
* Build, grow, and coach a team of technology and security risk analysts; foster a culture of agility and innovation, and provide ongoing performance feedback.
* Enterprise risk alignment: Work in lockstep with Enterprise Risk Management to escalate risks through the enterprise risk register and report relevant metrics to senior leadership as determined necessary.
* Global Engagement: Collaborate with stakeholders to help scale the program's risk framework across Coinbase entities, products, and geographies/markets. Regularly collaborate with GRC teams, Legal and Compliance for risks, assessments, and reporting to meet regulatory requirements.
* Support audit and regulatory inspections: Support data compilation to respond to US and international audit/regulator inquiries.
* Maintain an industry pulse: Maintain awareness of international regulation, emerging threats, forecasts, policies, and benchmarks
*What we look for in you (ie. job requirements):*
* 8+ years of experience working in a 1 or 2 LoD risk management function and/or Governance, Risk, and Compliance organization.
* Risk domain knowledge and best practices: Familiarity with standards and frameworks e.g. ISO 27001/5, NIST CSF, COBIT, ITIL, DORA, FAIR risk quant methodology to measure controls/risks, monitor controls/risks, and validating/racking/evidencing remediation.
* Technology risk domain knowledge: Ability to dig into technical risk solutions and to work on technical quantitative risk assessments across information technology domains such as asset management, resilience, systems development lifecycle, and infrastructure.
* Comfortable working with project management tooling (e.g. Jira, Archer) and quant and qualitative data analytics tooling.
* Clear/concise communicator and writer; experience drafting/operationalizing project plans across stakeholders, holding teams accountable, and documenting deliverables to varying levels of junior and senior stakeholder audiences. Ability to translate controls/risk standards out of compliance speak and into functional requirements and across varying levels of technical stakeholders.
* Managing high performing teams: Demonstrable experience managing and mentoring analysts to grow and mature their capabilities and careers.
* Regulatory familiarity: Working knowledge of major regulatory/legal frameworks (US/international) driving requirements across technology organizations.
* Navigating ambiguity and complexity: Ability to manage a queue against strategic priorities and shows expertise in being able to handle multiple assessments at a time. You are comfortable operating on an unpaved road and dealing with ambiguity.
* Drive for continuous learning: You are willing to learn and apply processes unique to the challenges at Coinbase. You have a willingness to embrace a steep learning curve and stretch opportunities to learn new skills.
* Excellent organization and project management skills in a fast-moving and demanding environment
*Nice to haves:*
* FinTech, TradFi, consulting, business operations technical program management or other customer-facing disciplines.
* Strong knowledge of risk/control issues in relation to evolving technology (e.g., crypto, mobile, cloud, data lakes, machine learning).
* Certification is a plus, but not a requirement: information security risk management qualifications like CRISC, CISA, CISSP, CISM, and FAIR.
* Coding knowledge a plus, but not a requirement (e.g. learn to build data joins, integrations with GRC and data visualization tools)
* Demonstrated beginner/intermediate knowledge of crypto/blockchain/web3
Position ID: P69486
#LI-Remote
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$193,970-$228,200 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations(at)coinbase.com
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Educational Technology Specialist
83701 Hidden Springs, Idaho
$75000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a forward-thinking educational institution, is seeking an innovative Educational Technology Specialist to enhance teaching and learning experiences through technology. This is a fully remote position, offering the flexibility to work from any location while collaborating with educators across the organization. The ideal candidate will possess a deep understanding of educational technologies, a passion for pedagogical innovation, and the ability to support faculty in integrating technology effectively into their curricula. You will play a key role in training, support, and the strategic implementation of digital learning tools.
Responsibilities:
Responsibilities:
- Provide technical support and training to faculty, staff, and students on various educational technologies, including Learning Management Systems (LMS), video conferencing tools, and digital content creation software.
- Research, evaluate, and recommend new educational technologies that can enhance teaching and learning.
- Assist in the design and development of online and blended learning courses, ensuring effective integration of technology.
- Develop and deliver professional development workshops and resources for educators on best practices in educational technology integration.
- Troubleshoot technical issues related to educational software and hardware, ensuring minimal disruption to learning activities.
- Collaborate with IT departments and instructional designers to ensure seamless deployment and support of educational technologies.
- Stay current with emerging trends and advancements in educational technology and pedagogy.
- Create and maintain documentation, guides, and tutorials for various educational technology platforms.
- Support the implementation and maintenance of the institution's Learning Management System (LMS).
- Contribute to the development and execution of the institution's strategic vision for educational technology.
- Facilitate online communities of practice for educators interested in educational technology.
- Assess the effectiveness of implemented technologies and provide recommendations for improvement.
- Manage vendor relationships for educational software and services.
- Promote a culture of innovation and digital literacy within the educational community.
- Assist with the evaluation and integration of assistive technologies for students with disabilities.
- Bachelor's degree in Educational Technology, Instructional Design, Computer Science, or a related field; Master's degree preferred.
- Minimum of 3 years of experience in educational technology support, instructional design, or a similar role within an educational setting.
- Proficiency with Learning Management Systems (e.g., Canvas, Blackboard, Moodle) and common educational software.
- Strong understanding of pedagogical principles and how technology can support them.
- Excellent technical troubleshooting and problem-solving skills.
- Exceptional communication, presentation, and interpersonal skills.
- Ability to work independently and collaboratively in a remote environment.
- Experience in developing and delivering training programs.
- Familiarity with multimedia development tools and online content creation is a plus.
- Knowledge of accessibility standards (e.g., WCAG) is desirable.
- A passion for education and a commitment to leveraging technology to improve learning outcomes.
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3
Agricultural Technology Specialist
83701 Hidden Springs, Idaho
$70000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a forward-thinking organization dedicated to advancing modern agriculture, is seeking an innovative Agricultural Technology Specialist. This role is situated in Boise, Idaho, US , and offers a hybrid work arrangement, blending valuable field experience and team collaboration with the flexibility of remote work. You will be at the forefront of integrating cutting-edge technologies into agricultural practices, focusing on areas such as precision farming, IoT sensors, data analytics, and automation. Your responsibilities will include evaluating, implementing, and managing new ag-tech solutions to enhance crop yields, optimize resource utilization (water, fertilizer), and improve overall farm efficiency. You will work closely with farmers, agronomists, and technology providers to identify needs, provide technical support, and train users on new systems. Developing and interpreting data from agricultural sensors and monitoring systems will be a key part of your role, translating raw data into actionable insights for growers. A strong understanding of crop science, soil health, and sustainable farming practices is essential, coupled with a passion for technology. Experience with GIS software, agricultural drones, and farm management software platforms is highly desirable. You will contribute to research and development efforts, exploring innovative ways to address the challenges facing the agriculture and forestry sectors. Excellent communication and problem-solving skills are required to effectively bridge the gap between technology and practical agricultural application. This hybrid role ensures you gain hands-on experience while also having the flexibility to work remotely on data analysis and strategy development, supporting the future of agriculture from Boise, Idaho, US .
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Educational Technology Specialist
83701 Hidden Springs, Idaho
$75000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, an innovative K-12 school district, is seeking a forward-thinking Educational Technology Specialist to support their mission of integrating technology into the learning environment. This role, based in **Boise, Idaho**, will focus on enhancing teaching and learning through the effective use of educational technologies. The specialist will work closely with educators, administrators, and IT staff to implement, manage, and support various digital learning tools and platforms. This is an exciting opportunity to shape the future of education and empower both students and teachers with the latest technological resources.
Responsibilities:
Qualifications:
This hybrid role is based in **Boise, Idaho**, offering a competitive salary and benefits package. Join our client in advancing educational excellence through technology.
Responsibilities:
- Collaborate with teachers to identify and integrate appropriate educational technologies into curriculum and instruction.
- Provide professional development and training to educators on the effective use of digital tools, software, and hardware.
- Support the implementation and management of learning management systems (LMS) and other educational platforms.
- Troubleshoot technical issues related to educational software, hardware, and network connectivity for staff and students.
- Research and evaluate new educational technologies that align with the district's goals and student needs.
- Develop and maintain documentation, tutorials, and best practices for educational technology use.
- Assist in the planning and deployment of new technology initiatives and infrastructure upgrades.
- Promote digital citizenship and online safety among students and staff.
- Support the integration of assistive technologies for students with diverse learning needs.
- Stay current with trends and developments in educational technology and pedagogical best practices.
- Work with the IT department to ensure the smooth functioning of the technology infrastructure supporting educational initiatives.
- Facilitate communication and collaboration among stakeholders regarding technology integration.
Qualifications:
- Bachelor's degree in Education, Information Technology, or a related field. Master's degree preferred.
- 3+ years of experience in educational technology, instructional design, or a related role within a school setting.
- Proven experience with various educational software, platforms, and LMS (e.g., Google Classroom, Canvas, Schoology).
- Strong understanding of pedagogical principles and how technology can enhance learning outcomes.
- Excellent presentation, training, and communication skills.
- Ability to troubleshoot technical issues effectively.
- Familiarity with network infrastructure and hardware troubleshooting is a plus.
- Experience with professional development delivery and adult learning principles.
- Knowledge of digital citizenship and online safety best practices.
- Ability to work independently and collaboratively in a team environment.
- Passion for education and technology.
This hybrid role is based in **Boise, Idaho**, offering a competitive salary and benefits package. Join our client in advancing educational excellence through technology.
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5
Technical Support Specialist
83701 Eagle, Idaho
$55000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and proficient Technical Support Specialist to join their fully remote customer support team. This role is essential for providing timely and effective technical assistance to our diverse user base. You will be responsible for troubleshooting hardware and software issues, guiding users through solutions, and ensuring a high level of customer satisfaction. As a remote-first company, we foster a collaborative and supportive virtual environment, providing the necessary tools and resources for you to excel from home. The ideal candidate possesses excellent communication skills, a strong technical aptitude, and a passion for helping others resolve their IT challenges. This is a great opportunity to contribute to a seamless user experience and grow within a forward-thinking organization.
Responsibilities:
Qualifications:
This fully remote position is crucial for supporting our users near Boise, Idaho, US .
Responsibilities:
- Provide first-level technical support via phone, email, and chat to resolve user issues.
- Troubleshoot and diagnose hardware, software, and network problems.
- Guide users through step-by-step solutions for technical issues.
- Escalate complex issues to higher-level support teams when necessary.
- Document all support interactions, solutions, and issues in the ticketing system.
- Maintain a high level of customer satisfaction through prompt and effective problem resolution.
- Assist in the creation and maintenance of knowledge base articles and FAQs.
- Identify recurring technical issues and propose solutions to prevent future occurrences.
- Stay up-to-date with product developments and technical changes.
- Collaborate with other support team members to share knowledge and best practices.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree in IT or a related field preferred.
- Minimum of 2 years of experience in technical support or a similar role.
- Proficiency in troubleshooting operating systems (Windows, macOS).
- Familiarity with common software applications and hardware.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to explain technical concepts clearly.
- Patience and a customer-centric approach.
- Ability to work independently and manage time effectively in a remote setting.
- Experience with remote support tools.
- IT certifications (e.g., CompTIA A+) are a plus.
This fully remote position is crucial for supporting our users near Boise, Idaho, US .
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6
Technical Support Lead
83702 Hidden Springs, Idaho
$70000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a proactive and technically proficient Technical Support Lead to manage their customer service and helpdesk operations in Boise, Idaho, US . This critical role involves leading a team of support specialists, ensuring timely and effective resolution of customer technical issues, and maintaining high levels of customer satisfaction. You will be responsible for troubleshooting complex hardware, software, and network problems, providing guidance and training to support staff, and developing support documentation and knowledge base articles. The ideal candidate will have a strong understanding of IT infrastructure, operating systems, and common business applications, along with excellent problem-solving and diagnostic skills. You will also be involved in managing support ticketing systems, monitoring service level agreements (SLAs), and identifying trends to improve support processes and product performance. This position requires strong leadership qualities, excellent communication and interpersonal skills, and the ability to mentor and motivate a team. You will act as a point of escalation for challenging technical issues and collaborate with engineering and product teams to relay customer feedback and drive product improvements. Our client values dedication to customer service and a commitment to technical excellence. Join us and play a key role in ensuring our customers receive outstanding support.
Key Responsibilities:
Key Responsibilities:
- Lead and manage the day-to-day operations of the technical support team.
- Provide expert technical assistance and troubleshooting for hardware, software, and network issues.
- Mentor, train, and motivate support staff to ensure high performance.
- Develop and maintain comprehensive support documentation and knowledge base articles.
- Manage the ticketing system, ensuring timely resolution of customer requests and adherence to SLAs.
- Act as an escalation point for complex technical problems.
- Analyze support trends and identify opportunities for process and product improvement.
- Collaborate with engineering and product teams to relay customer feedback and issues.
- Monitor system performance and ensure optimal operation of IT infrastructure.
- Develop and implement support policies and procedures.
- Ensure a high level of customer satisfaction through efficient and effective support.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum of 4 years of experience in technical support, with at least 2 years in a lead or supervisory role.
- Strong knowledge of Windows and macOS operating systems, common business software, and networking concepts.
- Proficiency with helpdesk ticketing systems (e.g., Zendesk, ServiceNow).
- Excellent troubleshooting, diagnostic, and problem-solving skills.
- Strong leadership, communication, and interpersonal abilities.
- Ability to train and mentor technical staff.
- Experience with hardware troubleshooting and basic network administration.
- Customer-focused mindset and a passion for service excellence.
- Relevant IT certifications (e.g., CompTIA A+, Network+) are a plus.
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