245 Technology jobs in The Hills

• Oversees day-to-day internal IT operations to ensure high-value service delivery, compliance with policies and processes. Also manages service level agreement with managed IT services provider.
• Manages, motivates, develops, and evaluates staff.
• Develops and tracks IT performance metrics and leads continuous improvement initiatives to enhance operational efficiency and service quality.
• Translates organizational strategic goals into actionable IT strategies and projects by fostering effective cross-functional partnerships and collaborating with executive leadership on infrastructure planning, budgeting, and vendor procurement to ensure technology aligns with business objectives.
• Develops and implements secure IT systems to protect data integrity and ensure compliance with best practices, and regulations. Conducts cybersecurity education for Any Baby Can staff and leadership. Stays current on emerging cybersecurity threats and trends.
• Drafts, updates, and maintains standard operating procedures and rapid response plans to minimize service disruptions. Coordinates and plans drills and exercises to ensure organizational readiness for IT related emergencies.
• Works with stakeholders to define technology needs, researches IT options and recommends cost-effective solutions that align with organizational goals.
• Performs other duties as assigned.

• Bachelor's degree in a technology field of study (Computer Science, Information Systems, Cybersecurity, etc.) with 3-5 years of relevant work experience or an Associate's degree or certification in a technology field of study (Computer Science, Information Systems, Cybersecurity, etc.) with a minimum of 5 - 9 years of equivalent work experience.
• Certification in at least one of the following is preferred: Cybersecurity & Infrastructure Security Agency (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), CompTIA A+, Security+, CCNA (Cisco Certified Network Associate), Product/Technology Certifications.
• Minimum of 2 -3 years supervisory experience.
• Working knowledge of current IT and data systems technology, security operations and practices, and budget preparation and management.
• Working knowledge of computer equipment and word processing packages, including but not limited to MS Office (Outlook, Word, Excel, PowerPoint), and databases.

• Must have and maintain current valid Texas driver's license up to date.
• Strong analytical skills, critical thinker, and decision-making.
• Able to multi-task and manage multiple priorities.
• Able to work independently and efficiently and as part of a team.
• Manage time well, perform multiple tasks and organize diverse activities.
• Able to communicate in a clear and concise manner to effectively convey complex and detailed information in non-technical language both verbally and in writing.

• Paid training
• A monthly paycheck
• Montgomery GI Bill
• Federal and State tuition assistance
• Retirement benefits for part-time service
• Low-cost life insurance (up to $400,000 in coverage)
• 401(k)-type savings plan
• Student Loan Repayment Program (up to $0,000, for existing loans)
• Health care benefits available
• VA home loans
• Bonuses, if applicable
• Most non-prior service candidates will earn between 200 and 250 per drill weekend, subject to change

• Military enlistment in the Army National Guard
• Must be at least a junior in high school, or have a high school diploma or a GED certificate
• Must be between the ages of 17 and 35
• Must be able to pass a physical exam and meet legal and moral standards
• Must meet citizenship requirements (see NATIONALGUARD.com for details)

Direct message the job poster from TalenTech Digital

Job Description: Technical Product Manager (Scrum Master)

Type: Full-time | Long-term | W2 or C2C

Rate: $60$0/hr (Negotiable)

Overview

We are seeking a highly experienced Technical Product Manager to support a top-tier financial services client in Austin, TX. This is a critical role for someone who can lead complex, technical projects in a fast-paced Agile environment. Youll work closely with engineering, product, and executive teams to manage project lifecycles from planning to successful execution.

The ideal candidate combines a strong technical background with exceptional project management skills and excels at delivering software and infrastructure projects aligned with business priorities.

Required Qualifications

• Bachelors degree in Computer Science, Information Technology, Engineering, or a related field.
• 3+ years of experience in technical Product management, software delivery, or IT operations.
• Proven experience managing Agile software development teams (Scrum, Kanban).
• Strong grasp of SDLC, system architecture, cloud platforms, and DevOps pipelines.
• Familiarity with tools such as JIRA, Asana, Trello, or MS Project.
• Proficiency in risk management, quality assurance, and stakeholder engagement.
• Exceptional communication, leadership, and decision-making skills.
• Ability to manage multiple projects in a fast-paced environment.
• Strong interest in building a career in Project and Product Management
• Excellent communication, organization, and stakeholder management skills
• Willingness to learn and understand both domain and technical aspects
• Ability to provide project updates and answer stakeholder questions independently
• Desire to grow into Product Management
• Proactive and disciplined approach to work

Core Responsibilities

• Define and document project scope, deliverables, and success metrics.
• Manage and prioritize multiple concurrent technical projects.
• Coordinate deployment, testing, and integration efforts with engineering and QA teams.
• Conduct risk assessments and proactively manage mitigations.
• Track key milestones, KPIs, and budget utilization.
• Communicate project updates and blockers to stakeholders and leadership.
• Ensure adherence to SDLC, coding standards, and architectural best practices.
• Work with external vendors and partners to support technology implementations.
• Lead post-project evaluations and drive continuous improvement.

Why This Role?

Youll have the opportunity to lead enterprise-grade, high-visibility projects for a world-class financial institution, directly influencing business outcomes and technical innovation. This is a long-term role with strong potential for growth and continued learning.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology

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At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.

Want to start your journey with the Navy?

Apply Now

Enlisted None

What to Expect

Information Systems Technician

More Information

Responsibilities

Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:

INFORMATION SYSTEMS TECHNICIAN (IT)

• Establishing, monitoring and maintaining radio frequency communication systems
• Operating and maintaining global satellite telecommunications systems
• Transmitting, receiving and storing all incoming and outgoing messages
• Managing and coordinating information systems security across platforms and fleets
• Designing, installing and operating wide-area-networks, computer systems and associated devices
• Performing network system administration, maintenance and training and manage network security
• Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
• Writing programs to collect and distribute data for a variety of applications
• Ensuring the proper security and handling of communications materials, systems and equipment
• Performing diagnostics and data recovery operations and maintaining logs

• Establishing, monitoring and maintaining radio frequency communication systems
• Operating and maintaining global satellite telecommunications systems
• Transmitting, receiving and storing all incoming and outgoing messages
• Managing and coordinating information systems security across platforms and fleets
• Designing, installing and operating wide-area-networks, computer systems and associated devices
• Performing network system administration, maintenance and training and manage network security
• Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
• Writing programs to collect and distribute data for a variety of applications
• Performing diagnostics and data recovery operations, and maintain logs
• Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
• Operating and maintaining testing and auxiliary equipment
• Ensuring the proper security and handling of communications materials, systems and equipment

Provides complex technical consulting and support services for defining, developing and improving functional or business processes to meet user and organizational needs. Works with departmental management and staff to define problems and management requirements. Serves as a senior technical liaison between department users and the Information Technology organization in order to provide advanced technical solutions to meet user needs. Leads the gathering of organization needs as well as the design of advanced solutions through direct interaction with stakeholders. Provides expertise in supporting highly complex department applications and functions. Conducts advanced process redesign and compiles documentation, as required for complex applications. Translates the highest level organization requirements into functional Information Technology specifications and manages changes to such specifications. Focuses on strategic technical solutions in accordance with total departmental and organizational goals.

Distinguishing Characteristics:

This is the first in a series of two business consultant-related job classifications within the Information Technology job family. Provides complex technical consulting and support services for defining, developing and improving functional or business processes to meet user and organizational needs. The Business Consultant I serves as a senior technical expert in analyzing high-level business process needs and designing advanced solutions to meet these needs with an emphasis on strategic technical solutions. This classification typically supervises or leads subordinate Information Technology staff and/or teams performing high-level technical business problems. This classification may require a flexible work schedule in order to meet the needs of the department.

• Provides complex technical consulting and support services for defining, developing and improving functional or business processes to meet user and organizational needs. Works with departmental management and staff to define problems and management requirements.
• Solicits and interprets client requests, documents client needs and automated procedures and works with users to improve business processes. Proposes strategic solutions appropriate within the broader context of departmental, County Information Technology and total organizational goals.
• Resolves day-to-day technology needs of the department with a focus on the analysis of processes, dissecting problems and suggesting solutions. Reviews business processes, analyzes existing procedures and systems and makes recommendations for improvements. Develops process performance measures and plans the transition to a new process.
• Participates in continuous review and update to ensure that processes meet changing departmental and organizational conditions. Identifies processes for improvement, documents existing processes, and identifies and analyzes gaps between current processes and the desired state.
• Interfaces and collaborates with other Information Technology staff in the design of new programs, processes, projects and software. Conducts complex analysis, design, programming, validation, testing and training and maintenance. Assists with and may oversee application testing and product defect tracking. Interfaces with software project team members to assist in all aspects of requirements and testing activities. Participates in the coordination and monitoring of software development activities. May review programs written by others. Establishes test procedures and tests and debugs programs.
• Leads teams in identifying, analyzing and developing improvements for management, data, and business processing needs. Oversees advanced complex project work conducted by subordinate and/or peer Information Technology staff, providing expertise and assistance, as required. Solves quality problems by interfacing with all project development members and product-line project activities. Supervises subordinate Information Technology or support staff.
• Serves as a liaison with Information Technology System (ITS) in network administration within a user department. May possess primary responsibility for administration and troubleshooting of a stand-alone departmental network.
• May install computer hardware, software and peripheral devices, as required. Troubleshoots problems encountered by department users, performs highly advanced diagnostics and provides limited user training. Coordinates and may oversee technical support work provided by ITS. Maintains inventory of department hardware and software.
• Evaluates vendor hardware and software for user department. Collaborates with users, researches product information and assesses available products. Leads or participates in development of formal Requests for Proposals (RFPs) or Request for Information (RFIs) to obtain computer systems, hardware and software. Monitors ensuing contracts through implementation to insure vendor performance or delivery of services.
• Creates and/or develops enhancements needed for highly complex departmental databases. Maintains production, development and test database systems to meet user needs and provides systems support and security for self-contained departmental databases.
• Configures document management systems.
• Provides end-user and system support for specified department applications and functions.
• Produces periodic status and operational reports for high-level management review.
• Conducts training efforts of systems implementation, including documentation, instruction and hands-on-training of others.
• May develop policies, operating procedures and protocols related to database systems within a department. May monitor databases and servers and consult with department staff to develop database applications and facilitate the effective use of database systems.
• Performs other job-related duties as assigned.

Education and Experience: Bachelor's degree in Computer Science, Information Systems, Business Administration or a directly related field AND seven (7) years of relevant work experience, including one (1) year of team lead, supervisory or management, experience; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job. Licenses, Registrations, Certifications, or Special Requirements: Valid Texas Driver's License. Preferred: Microsoft Certified Systems Engineer (MCSE) Certification. Certified Novell Administrator (CNA) Certification. Certified Novell Engineer (CNE) Certification. Oracle Database Administrator (DBA) Certification.

Knowledge of:

• Policies, practices, procedures and terminology of assigned function.
• Federal, State, Local and County applicable laws, rules, regulations and guidelines.
• Information technology hardware, software and peripherals as related to assigned function.
• Existing automated business applications and their relationships to each other and interfaces with other automated systems.
• Software engineering and the software development lifecycle.
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
• May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.

Skill in:

• Understanding technical problems and solutions in relation to current, as well as future, business environment.
• Problem-solving and decision-making.
• Training users on computer applications.
• Translating highly complex concepts for peers and customers.
• Network administration and maintenance.
• Installation, maintenance and troubleshooting of hardware, software and peripherals.
• Both verbal and written communication, including presentations and communicating technical issues in non-technical language.

Ability to:

• Identify and analyze highly complex end-user problems and develop strategic, practical technological solutions.
• Lead, supervise and/or work independently and efficiently and as part of a team.
• Manage time well, perform multiple tasks and organize diverse activities.
• Research, compile, analyze, interpret and prepare a variety of memorandums or reports.
• Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies and providers, other County employees and officials, and the general public.

Physical requirements include the ability to lift/carry up to 35-40 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing, crawling, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to exposure to variations in extreme heat, cold, mechanical, fume/odor, and dust/mites. Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions. This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

Work Hours: 8 am - 5 pm, Monday-Friday.

Location: 416 West 11th Street, Austin, Texas 78701

Department: District Attorney

Criminal, Education, and Employment Background Checks Required.

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Information Technology Support Specialist III

Job Title: Information Technology SS III

Agency: Health & Human Services Comm

Department: Cstmr Srvc Help Desk

Posting Number: 4212
Closing Date: 09/18/2025
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Group: TEXAS-B-18
Salary Range: $3,793.41 - $5,921.25
Shift: Day

Additional Shift:

Telework: Eligible for Telework

Travel: Up to 5%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 701 W 51ST ST

Other Locations: Austin

MOS Codes:

0633,2631,6694,1N2X1,255A,25B,35T,3D1X1,3D1X2,94F,CT,CTM,CYB10,CYB11,ET,ISM,IT,ITS

Required.
Brief Job Description:

The Information Technology Support Specialist III duties include software installations, troubleshooting/diagnosing complex hardware, software, and network performance problems. Duties may be accomplished via telephone support calls or email communication. Maintain technical expertise on hardware, software, telephony, network configurations, or peripherals using various methods (for example, reviewing technical information, attending training, using self-paced learning, working with other technical support teams, etc.) Monitors call trends to identify and resolve continuing problems or unusual situations. Participates in user acceptance testing prior to deployment of new hardware and software. Communicates on a complex level with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints. Trains automation support staff on supported systems to enhance their troubleshooting skills. Prepares and updates computer application programs (i.e. Remedy onDemand templates).

May oversee daily operations in the absence of Team Leads. The Systems Support Specialist III works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Performs other duties required to support and maintain operations. May be required to workdays, evenings, weekends, holiday shifts (primarily skeleton holidays), and provide after hour support to meet the demands of system support. Occasional statewide and local travel may be required. Maintain a regular and predictable work schedule.

Essential Job Functions (EJFs):

Answer HHS IT Customer Service Help Desk phone line between the hours of 7:00am - 7:00pm, Monday thru Friday and troubleshoot technical problems for callers regarding agency hardware, software, telephony, and network issues, solving as many problems on first call as possible. (25%)

Create trouble tickets in the agency's problem tracking system on all calls received, including issues that must be referred to another IT support group for resolution. (25%)

Verify and document caller's agency, phone number, email address, demographics, and collect other pertinent information related to the problem or issue that is reported. (20%)

Perform daily, weekly, and monthly duties as assigned on a rotating basis. Duties can include tasks such as assigning problem tickets, change requests, and tasks to the appropriate resolver group in Remedy; create problem tickets or change requests from emails submitted to the HHS HELP mailbox in Outlook; follow-up on status of tickets assigned a 'Critical' priority in Remedy; and send escalation notification emails to the resolver groups when customers call back, a request, or problem ticket has breached established service levels. Work the 10:00am - 7:00pm shift Monday - Friday on a rotating basis or as needed; act as a mentor to new help desk agents; and act as backup to other help desk agents by performing their daily, weekly, monthly duties, and work their schedule when necessary. (10%)

Monitor call trends to identify and resolve continuing problems or unusual situations. Keep current on known technical issues related to HHSC and DSHS (State Hospitals) agency systems and hardware deployments, troubleshooting tips, and broadcast announcements that impact help desk or has the potential to cause an increase in call volume. (10%)

Attend meetings, training, and seminars as required. (5%)

Complete additional tasks, projects, or special assignments upon request. (5%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

Information systems/technology processes and procedures.

Personal computers, printers, other peripheral equipment, Microsoft products, and other applicable software.

Current technical troubleshooting techniques.

Customer service techniques.

Call center/help desk environment.

Call-tracking software such as Remedy, ITSM Remedy, or Remedy OnDemand.

Skill in:

Creating and maintaining technical documentation.

Translating technical information and explaining it to a non-technical audience in an appropriate manner.

Obtaining information from an individual about a technical problem when the caller is under stressful conditions.

Exercising logic and reasoning to define problems, establish facts and draw valid conclusions.

Making decisions that support business objectives and goals.

Ability to:

Manage heavy flow of email information as well as changes in hardware and software and provide current, accurate information to callers.

Perform research and retrieve information from computer systems, databases, and the Intranet/Internet.

Learn new and existing hardware and software.

Take direction, work well as part of a team, and work independently when needed.

Type a minimum of 45 WPM.

Adjust to and maintain a fast-paced workflow.

Be flexibility to adjust work schedule(s) between 7:00am to 7:00pm.

Sit 90% of the time while performing job functions.

Hear at a standard auditory level to assist callers.

Registrations, Licensure Requirements or Certifications:

A+ Certification Preferred

ITIL Foundation Certification Preferred

Initial Screening Criteria:

At least six months' experience performing IT troubleshooting in a technical (computer) help desk.

Over six months of customer service experience providing technical assistance to customers.

Experience troubleshooting IT systems and applications.

Call center experience preferred.

Experience using call-tracking software such as Remedy, ITSM Remedy, or Remedy OnDemand

Additional Information:

Ability and flexibility to adjust work schedule(s) between 7:00am to 7:00pm is critical to the performance of this position.

An in-basket assessment will be administered as part of the interview and selection process.

Brief Job Description:

The Information Technology Support Specialist III duties include software installations, troubleshooting/diagnosing complex hardware, software, and network performance problems. Duties may be accomplished via telephone support calls or email communication. Maintain technical expertise on hardware, software, telephony, network configurations, or peripherals using various methods (for example, reviewing technical information, attending training, using self-paced learning, working with other technical support teams, etc.) Monitors call trends to identify and resolve continuing problems or unusual situations. Participates in user acceptance testing prior to deployment of new hardware and software. Communicates on a complex level with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints. Trains automation support staff on supported systems to enhance their troubleshooting skills. Prepares and updates computer application programs (i.e. Remedy onDemand templates).

May oversee daily operations in the absence of Team Leads. The Systems Support Specialist III works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Performs other duties required to support and maintain operations. May be required to workdays, evenings, weekends, holiday shifts (primarily skeleton holidays), and provide after hour support to meet the demands of system support. Occasional statewide and local travel may be required. Maintain a regular and predictable work schedule.

Essential Job Functions (EJFs):

Answer HHS IT Customer Service Help Desk phone line between the hours of 7:00am - 7:00pm, Monday thru Friday and troubleshoot technical problems for callers regarding agency hardware, software, telephony, and network issues, solving as many problems on first call as possible. (25%)

Create trouble tickets in the agency's problem tracking system on all calls received, including issues that must be referred to another IT support group for resolution. (25%)

Verify and document caller's agency, phone number, email address, demographics, and collect other pertinent information related to the problem or issue that is reported. (20%)

Perform daily, weekly, and monthly duties as assigned on a rotating basis. Duties can include tasks such as assigning problem tickets, change requests, and tasks to the appropriate resolver group in Remedy; create problem tickets or change requests from emails submitted to the HHS HELP mailbox in Outlook; follow-up on status of tickets assigned a 'Critical' priority in Remedy; and send escalation notification emails to the resolver groups when customers call back, a request, or problem ticket has breached established service levels. Work the 10:00am - 7:00pm shift Monday - Friday on a rotating basis or as needed; act as a mentor to new help desk agents; and act as backup to other help desk agents by performing their daily, weekly, monthly duties, and work their schedule when necessary. (10%)

Monitor call trends to identify and resolve continuing problems or unusual situations. Keep current on known technical issues related to HHSC and DSHS (State Hospitals) agency systems and hardware deployments, troubleshooting tips, and broadcast announcements that impact help desk or has the potential to cause an increase in call volume. (10%)

Attend meetings, training, and seminars as required. (5%)

Complete additional tasks, projects, or special assignments upon request. (5%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

Information systems/technology processes and procedures.

Personal computers, printers, other peripheral equipment, Microsoft products, and other applicable software.

Current technical troubleshooting techniques.

Customer service techniques.

Call center/help desk environment.

Call-tracking software such as Remedy, ITSM Remedy, or Remedy OnDemand.

Skill in:

Creating and maintaining technical documentation.

Translating technical information and explaining it to a non-technical audience in an appropriate manner.

Obtaining information from an individual about a technical problem when the caller is under stressful conditions.

Exercising logic and reasoning to define problems, establish facts and draw valid conclusions.

Making decisions that support business objectives and goals.

Ability to:

Manage heavy flow of email information as well as changes in hardware and software and provide current, accurate information to callers.

Perform research and retrieve information from computer systems, databases, and the Intranet/Internet.

Learn new and existing hardware and software.

Take direction, work well as part of a team, and work independently when needed.

Type a minimum of 45 WPM.

Adjust to and maintain a fast-paced workflow.

Be flexibility to adjust work schedule(s) between 7:00am to 7:00pm.

Sit 90% of the time while performing job functions.

Hear at a standard auditory level to assist callers.

Registrations, Licensure Requirements or Certifications:

A+ Certification Preferred

ITIL Foundation Certification Preferred

Initial Screening Criteria:

At least six months' experience performing IT troubleshooting in a technical (computer) help desk.

Over six months of customer service experience providing technical assistance to customers.

Experience troubleshooting IT systems and applications.

Call center experience preferred.

Experience using call-tracking software such as Remedy, ITSM Remedy, or Remedy OnDemand

Additional Information:

Ability and flexibility to adjust work schedule(s) between 7:00am to 7:00pm is critical to the performance of this position.

An in-basket assessment will be administered as part of the interview and selection process.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans :

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1- . If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Responsible for design, implementation and maintenance of central IT infrastructure and applications, including bulk retrieval (mirroring) and reverse proxying of external software, packages and other components required for our research staff to perform their deliverable project work.

• Ongoing routine technical maintenance (systems/applications).
• Direct end-user support.
• Supply chain validation, capacity planning, upgrades, forecasting.
• Other related functions as assigned.
• Weekly activity report.

• HS/GED and five years of related experience.
• At least three years demonstrated experience with: Linux-based server operating systems (Red Hat, Ubuntu or Debian), systems automation experience (Puppet, Salt, Ansible, Chef, CFEngine, or general scripting support in any language).
• Candidate will need to obtain a DoD 8570.1/8140 IAT Level II Certification, such as CompTIA CySA+ or Security+, within 6 months of hire date.
• Familiarity with common techniques for mirroring or proxying access to externally-hosted software.
• Familiarity with NGINX or Apache.
• Familiarity with reverse proxying / load balancing technology.
• Relevant education and experience may be substituted as appropriate.

Applicant must have a dynamic skill set, willing to work with new technologies, be highly organized and capable of planning and coordinating multiple tasks and managing their time. The position will require attention to detail, effective problem solving skills and excellent judgment. Ability to work independently with sensitive and confidential information, maintain a professional demeanor, work as a team member without daily supervision and effectively communicate with all groups of clients. Able to work under pressure and accept supervision. Regular and punctual attendance.

US Citizen. Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position

• Bachelor's degree in Computer Science or Electrical/Computer Engineering. Five years direct experience administering enterprise Linux AND Windows Server infrastructure.
• Python, shell (Bash), Perl, PowerShell scripting experience.
• Eligibility for immediate access to classified information

An agency designated by the federal government handles the investigation as to the requirement for eligibility for access to classified information. Factors considered during this investigation include but are not limited to allegiance to the United States, foreign influence, foreign preference, criminal conduct, security violations, drug involvement, the likelihood of continuation of such conduct, etc.

Please mark "yes" on the application question that asks if additional materials are required. Failure to attach all additional materials listed below may result in a delay in application processing.

Visit our website for additional information about Applied Research Laboratories.

UT Austin offers a competitive benefits package that includes:

• 100% employer-paid basic medical coverage.
• Retirement contributions.
• Paid vacation and sick time.
• Paid holidays.

$80,000-$118,000+/negotiable depending on qualifications.

• Standard office conditions
• Repetitive use of a keyboard at a workstation Use of manual dexterity Some weekend, evening and holiday work.
• Possible interstate/intrastate travel.

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) (PDF)
• E-Verify Poster (Spanish) (PDF)
• Right To Work Poster (English) (PDF)
• Right To Work Poster (Spanish) (PDF)

Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in .

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.