354 Technology jobs in Walnut

• Serve as the on-site, in-person point of contact for all imaging system support and troubleshooting.
• Install, configure, and maintain imaging workstations, peripherals, and software applications.
• Support end-users and resolve technical issues related to imaging systems both on-site and remotely.
• Troubleshoot network and connectivity issues involving imaging devices.
• Assist with onboarding, assessment, and troubleshooting of medical imaging devices.
• Maintain and update hardware inventory and documentation.
• Participate in daily imaging huddles and departmental meetings to support operational needs.
• Ensure all imaging systems remain secure and updated with current software and patches.
• Create and maintain knowledge base articles and training materials for users.
• Escalate issues to tier 2 or other IT departments as appropriate.
• Support clinical and IT projects involving imaging systems and related infrastructure.
• Assist with testing, validation, and deployment of new imaging technologies.
• Provide excellent customer service and communication to ensure user satisfaction.

• High school diploma or equivalent required.

• Minimum of one year supporting imaging or technical environments; healthcare experience preferred.

• Strong understanding of computer hardware, diagnostic monitors, and imaging peripherals.
• Familiarity with imaging workflows and systems such as PACS, RIS, or DICOM.
• Effective troubleshooting and problem-solving abilities.
• Strong written and verbal communication skills.
• Experience using ticketing systems for issue tracking and resolution.
• Basic knowledge of networking and connectivity fundamentals.
• Ability to work collaboratively with clinical and technical teams.

POSITION OVERVIEW

Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.

ESSENTIAL JOB FUNCTIONS

• Maintain an in-depth knowledge of our complete line of products and services.
• Embrace and learn the Video Surveillance / CCTV technologies and their applications.
• Provide product demos and technical training to the sales team and customers.
• Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
• Build and test PC-based DVR systems to customer's specifications.
• Provide prompt and effective customer service and technical support.
• Service customers in an effective and efficient manner; partner with internal teams proactively.
• Answer calls and emails regarding technical support requests and log into ticketing systems.
• Perform other duties as assigned

ESSENTIAL REQUIREMENTS

• Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
• Ability to maintain confidential business information
• Ability to respond to customers in a timely and effective manner
• Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
• Ability to work independently with minimum supervision
• Ability to work under pressure
• Strong troubleshooting, problem-solving, and team player mindset is a plus
• Proactive and enthusiastic to excel

OTHER REQUIREMENT

• Domestic and/or International Travel may be required (up to 25%)
• Willing and able to work additional hours when needed
• Bend, lift, open and move product and related office items varying in weight up to 30lbs,

EDUCATION

• 1+ Years of Professional Experience in technical support or related areas
• Experience in the security system industry is highly desired
• A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
• Preferred certificate: CompTIA A+
• Fresh graduates will also be considered

Benefits:

Competitive salary

Health insurance

Paid time off

Training & development

Company Description:

We are an end-to-end Renewable Energy provider, offering products to commercial and enterprise clients in EV Charging solutions, Fleet Electrification, Solar Micro-grids, Energy storage and Hydroponic systems. We have been experiencing tremendous growth in all these areas and operate under several government rebate programs that ensure a steady and reliable flow of revenues. Our company handles the entire flow of providing these products and services beginning with Sales, Provisioning, Design and Engineering, Contracting and Construction, Servicing and Maintenance. We are a licensed C-10 contractor and operate construction crews in various areas of CA and soon the rest of the U.S.

The Job Overview

This role is in-office, Monday - Friday, 9:00 AM to 6:00 PM in Costa Mesa, CA. This is mid to senior level role. We are on the lookout for highly motivated individuals with a background in EVSE/OCPP customer service, coupled with excellent communication skills. As a Technical Support representative, your primary responsibility will be to support and communicate updates with clients. Collaborating closely with sales and engineering teams, you will play a key role in tracking project completion and being the primary point of contact with our clients. This is an exceptional opportunity for individuals eager to immerse themselves in the EV charging and renewable energy industry.

Responsibilities

Coordinate scheduling between several service providers and the internal team’s shifts to ensure we have 24/7 coverage for our EVOLV Charging platform.

Act as the frontline support for customer inquiries providing timely and effective resolution to tickets and issues. This includes but is not limited to issues related to: Billing, account management, charging accessibility and convenience, or troubleshooting charging hardware and software.

Work with the engineering team to quickly understand our EV charging ecosystem, the industry protocols (OCPP, OCPI, etc.), and how everything affects the serviceability of our products.

Occasionally able to travel into the field to provide hands-on technical support to high-value customers to ensure lasting relationships.

Communicate regularly with Sales, Marketing, Engineering to maintain and understand product features/specifications, and develop quality control standards.

Be the go-to person for understanding the EV charging process and identifying common problems during troubleshooting.

Provide technical guidance and training to support specialists to enhance their troubleshooting skills and product knowledge.

Maintain a deep understanding of the organization’s products, services, and technical infrastructure.

Prepare regular reports and dashboards to track key performance indicators (KPIs) such as ticket volume, issue categories, resolution time, customer satisfaction, and the movement in these metrics over various time-periods.

Analyze support data to identify trends, root causes of recurring issues or KPI deviations, areas for improvement, and make recommendations to senior management to drive strategic decision-making.

Act as an escalation point for complex technical issues, providing guidance and assistance to resolve them promptly.

Develop and maintain team technical training plans leveraging industry knowledge and internal company resources and personnel; and support the creation and upkeep of a companywide knowledge resource on the related materials and technologies.

Requirements and skills

Bachelor’s degree in computer science, engineering, a related field, or equivalent experience.

Must have technical/diagnostic ability along with analytical ability to diagnose problems above basics, and basic mechanical skills.

You have 5+ years of customer technical support experience where you solved problems that were technical.

You are flexible. While you have a set schedule there may be times where you need to cover for your team.

Your attention to detail is unmatched. You find details that are often overlooked by co-workers and can use them to solve repetitive problems.

You have a background in EV charging or experience at an existing organization.

Zero Impact Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

• Competitive salary
• Health insurance
• Paid time off
• Training & development

• Coordinate scheduling between several service providers and the internal team's shifts to ensure we have 24/7 coverage for our EVOLV Charging platform.
• Act as the frontline support for customer inquiries providing timely and effective resolution to tickets and issues. This includes but is not limited to issues related to: Billing, account management, charging accessibility and convenience, or troubleshooting charging hardware and software.
• Work with the engineering team to quickly understand our EV charging ecosystem, the industry protocols (OCPP, OCPI, etc.), and how everything affects the serviceability of our products.
• Occasionally able to travel into the field to provide hands-on technical support to high-value customers to ensure lasting relationships.
• Communicate regularly with Sales, Marketing, Engineering to maintain and understand product features/specifications, and develop quality control standards.
• Be the go-to person for understanding the EV charging process and identifying common problems during troubleshooting.
• Provide technical guidance and training to support specialists to enhance their troubleshooting skills and product knowledge.
• Maintain a deep understanding of the organization's products, services, and technical infrastructure.
• Prepare regular reports and dashboards to track key performance indicators (KPIs) such as ticket volume, issue categories, resolution time, customer satisfaction, and the movement in these metrics over various time-periods.
• Analyze support data to identify trends, root causes of recurring issues or KPI deviations, areas for improvement, and make recommendations to senior management to drive strategic decision-making.
• Act as an escalation point for complex technical issues, providing guidance and assistance to resolve them promptly.
• Develop and maintain team technical training plans leveraging industry knowledge and internal company resources and personnel; and support the creation and upkeep of a companywide knowledge resource on the related materials and technologies.

• Bachelor's degree in computer science, engineering, a related field, or equivalent experience.
• Must have technical/diagnostic ability along with analytical ability to diagnose problems above basics, and basic mechanical skills.
• You have 5+ years of customer technical support experience where you solved problems that were technical.
• You are flexible. While you have a set schedule there may be times where you need to cover for your team.
• Your attention to detail is unmatched. You find details that are often overlooked by co-workers and can use them to solve repetitive problems.
• You have a background in EV charging or experience at an existing organization.

We're seeking a Technology Training Manager to lead technical training initiatives and enhance end-user experience across a wide range of modern business applications. This role is perfect for someone who thrives on teaching non-technical users, driving technology adoption, and building strong relationships between IT and the user community.

Key Responsibilities:

• Lead training sessions, eLearning modules, and user documentation.
• Partner with IT teams to improve workflows and user experience.
• Provide expertise in Microsoft Office, and other core business applications.
• Support technology rollouts with change management strategies.

• 3+ years in IT training or user experience roles in a professional environment
• Excellent presentation, communication, and customer service skills.
• A proactive approach to improving user adoption and engagement.

• $100K - $115K salary, bonus eligibility, and hybrid work flexibility (2-3 days).
• The opportunity to shape technology adoption and create a lasting impact on end-user experience.
• Collaborative, professional environment where your expertise is valued.

Job DescriptionJob Description

Champions Group is looking for a motivated, talented, and qualified Information Technology (IT) Manager to lead and manage our IT team. The manager will be tasked with providing unparalleled customer service, focusing on timely and comprehensive resolutions to our users' technical needs. IT operations are carried out through a mix of internal and external teams and third-party service providers.

As IT Manager, you will provide technical expertise and support for all IT-related matters, including network, servers, phone systems, cloud technologies, end-user computing devices, software, peripherals, desk phones, and mobile devices. The candidate will be responsible for deploying new tools/services and managing the day-to-day workload of service desk personnel. This individual will be the point of escalation for service issues between internal and external teams and facilitate external teams with knowledge documents for expanding their support capability.

This hands-on position requires a solid technical background, proven customer service experience, and a strong management background. This includes the ability to strategically solve problems and motivate the team to achieve specific business-centered goals. Proven strategic and tactical leadership, communication, and organizational skills are essential to perform well in this position.

Primary Responsibilities:

• Provide IT support by communicating effectively across multiple levels of the organization.
• Provide leadership to maintain standard operating procedures, ensure best practices, and develop guidelines for delivering high-quality support.
• Maintain effective partnerships and influence management, peers, and staff through an inclusive style and leadership ability.
• Establish best practices throughout the entire technical support process
• Develop daily, weekly, and monthly reports (from our systems) to measure service efficiency, steer productivity, and share such reports with the management team regularly.
• Set up high customer service standards and ensure that the team is set up to deliver accordingly.
• Ensure customer service requests (tickets) are handled in a timely manner and followed through for completion.
• Prioritize projects and operations tasks effectively to deliver within the defined SLA
• Manage, install, configure, and troubleshoot IT issues related to networks, connectivity, and security, laptops, workstations, printers, phones, video conference units, and mobile devices.
• Respond promptly to escalations for technical assistance via phone, email, and in person as needed.
• Contribute to improving customer support by involving yourself in situations that fall below these standards.
• Manage the IT service desk team members and evaluate performance against established expectation

Qualifications:

• BS degree in Computer Science or Information Technology, higher education required.
• 5+ years of experience in desktop support in a multi-unit environment is highly .
• 3+ years of experience in managing an enterprise IT team, including service/help desk, system administrators and MSP.
• Excellent knowledge of managing Enterprise Networking stack, Cloud Infrastructure, UCAAS/CAAS solutions, Conference Room Technologies, and Physical Security Technologies.
• Excellent Knowledge of Active Directory, Microsoft 365, Exchange Online, and Microsoft EntraID administration.
• Highly proficient with SharePoint / Teams / OneDrive – Implementation, rollout, and day-to-day administration experience are necessary.
• Sound knowledge of essential Cybersecurity tools and best practices is required.
• Experience in managing various mobile devices and mobile device management software is required.
• Excellent leadership, problem-solving, and customer service skills.
• Strong organizational, communication, and project management abilities.

Physical Demands:

• Regularly required to sit; use hands to handle or feel and type.
• Speaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolving issues
• Frequently required to reach with hands and arms.
• Occasionally required to stand; walk and stoop, kneel, crouch, or crawl.
• May lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

We are an equal opportunity employer that is committed to and in the workplace. We prohibit discrimination and harassment of any kind based on , , , , , , , genetic information, , or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time.

#CGH

About championsgroupholdings's:

Champion Group Holdings offers premium HVAC service to the Palm Springs and Palm Desert areas. Built on professionalism, innovation and old school values, our team considers you part of our family. Our clients love our service and friendliness and as a result, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service.

We value our team here at Timo's, where you'll find a family-oriented business with fantastic benefits, performance-based bonuses, and company incentive trips. You'll be surrounded with winning individuals driven to be the best.

We are an equal-opportunity employer committed to and in the workplace. We prohibit discrimination and harassment based on , , , , , , , genetic information, , or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act.

Privacy Policy

Are you Ready to Engineer Your Career? At IMEG , one of the largest design consulting firms in the U.S., we strive to provide exciting and rewarding career opportunities to our team members. We work hard and are passionate about what we do but also love to have fun along the way. We celebrate the ability to be a firm of over 3000 employees in the US and beyond who still provides a local office approach and feel to each of our employee-owners. From opportunities to get involved and give back locally through our Community Involvement Committees to the ability to partner with exciting clients, we take our jobs seriously but have a great time in the process.

As a company, we believe in investing in our team members and providing an environment for expansive growth. We put people first.We are proud to say we are a 100% employee-owned organization and take pride in our commitment to being a great place to work. We support this commitment through work-life balance, flexibility, continuoustraining and development opportunities, andcommunity impact. We reward innovation, hard work, and support a culture of sustainability.

IMEG is growing, and we'd love to have you join our team! We are currently seeking a Technology Project Designer in our Anaheim, CA office. As a Technology Project Designer, you will lead design efforts as a project manager or lead engineer for low to moderate complexity projects and collaborate with senior staff for the delivery of larger and high complexity projects. They will be responsible for working closely with a team of engineers and consultants to provide engineering solutions and advice to clients to ensure positive outcomes. Primary responsibilities will include assisting in engineering analysis, design, and implementation oversight of low-voltage technology (ICT) systems in buildings. This position will be expected to work within the project's monetary budget, train, mentor, and collaborate with cross-functional teams to meet project goals and client expectations.

Principal Responsibilities

* Lead design efforts for the analysis of IT structured cabling, audio/video, security, and other low-voltage building systems. Utilize engineering software and tools to create detailed designs, specifications, and calculations according to code requirements and IMEG standards
* Interact with clients to understand their needs, gather project requirements, and communicate technical information effectively. Build and maintain client relationships through professional communication
* Work as part of a project team to support the execution of consulting projects. Lead efforts in project planning, budgeting, and scheduling tasks to meet project deadlines and objectives. Document design decisions and instructions from clients while monitoring project design progress as related to percent complete and fee expended.
* Analyze engineering problems and propose innovative solutions. Collaborate with senior engineers and consultants to develop practical and efficient solutions
* Provide in-process design reviews of IT structured cabling, audio/video, security, and other low-voltage building systems design, calculations, and specifications. Implement IMEG quality control processes to ensure that engineering designs and solutions meet IMEG quality standards, industry standards and client requirements
* Stay up to date with industry trends, emerging technologies, and best practices in low-voltage technology (ICT) engineering. Contribute to research, development, and innovation efforts within IMEG
* Prioritize safety in all aspects of engineering work. Identify and mitigate potential safety risks associated with low-voltage technology ICT systems
* Collaborate with multidisciplinary teams, including other engineers, architects, and project managers, to deliver integrated solutions that meet project goals
* Identify potential project problems and seek advice from the Project Manager
* Oversee projects through bidding and construction administration phase

*This position is not eligible for sponsorhsip

Required Skills/Abilities

* Proficiency in design techniques, tools, and concepts involved in the production of technical plans and specifications
* Strong technical and analytical skills including proficiency of principles relating to electrical voltage and current, digital and analog signals, basic IT networking topologies and protocols, as it relates to electrical low-voltage systems design for buildings
* Ability to train and mentor less experienced staff
* Proficiency of industry standard engineering software and tools
* Excellent communication and interpersonal skills
* Ability to work collaboratively in a team environment
* Attention to detail and problem-solving skills
* Eagerness to adapt to new challenges
* Proficiency in the use of BIM software
* Proficient with MS Office Suite including but not limited to Word, Excel, and Outlook
* Ability to clearly communicate in both oral and written communication to individuals or groups
* Ability to travel up to 10% with occasional overnight stays

Education and Experience

* Bachelor of Science (BS) Degree in Electrical, Electronics, Computer or related Engineering, Information Technology, Computer Science, related STEM field, or equivalent required
* Engineering In Training (EIT) Certification preferred
* 3 years of experience minimum required, 4 preferred, in the building design consulting industry

OR

* Associates degree, or certificate, in Building Information Modeling (BIM) or Engineering preferred
* 7 years of experience minimum required, 8 preferred, in the building design consulting or construction industry

Physical Requirements

* Regularly required to sit, walk, stand, talk, see, hear, and lift objects up to 25 pounds.
* Occasionally required to drive, kneel, stoop, crouch, crawl, reach with hands or arms, and grasp or pull.
* Will have limited exposure to outside weather conditions and loud noises.

Salary Range $92,000 - $123,000. Minimums and maximums may vary based on

location. Individual pay will be based on several factors including experience, knowledge,

skills, and abilities of the applicant. Other rewards may include annual bonuses and stock

ownership options. In addition, IMEG Corp. provides a variety of benefits to employees,

including health insurance coverage, an employee wellness program, life and disability

insurance, a retirement savings plan, paid holidays, and paid time off (PTO). This

information is being provided in compliance with local laws. Additional information

regarding employee benefits may be found on our company website at

IMEG , an employee-owned corporation, is committed to investing in employees' futures through professional development programs and opportunities for career advancement. We offer a comprehensive benefits package including generous PTO, flexible schedule, and assistance with tuition reimbursement. Additionally, employees are eligible to enroll in health, dental, vision, and life insurance on their first day of employment.

Want to learn more about IMEG and our other amazing career opportunities? Please visit

IMEG is committed to providing equal employment opportunities in all employment practices, without regard torace, color, religion, sex (including sexual orientation or gender identity), gender, national origin, disability, age, genetic information(including family medical history), parental status (including pregnancy, childbirth or related medical conditions includinglactation), ethnic origin, hair type (including hairstyle or hair texture), citizenship status, marital status, military service, veteran'sstatus, political affiliation, non-merit-based factors, or any other characteristic protected by law. In accordance with antidiscrimination law, it is the purpose of this policy to put into effect these principles and mandates. IMEG prohibitsdiscrimination and harassment of any type. IMEG conforms to the spirit as well as to the letter of all applicable laws andregulations.

All applicants have the right to request access, correction, and deletion of their personal information from our system. In order to make a request, please email

Job DescriptionJob Description

Are you a tech-savvy leader who thrives on solving problems and driving innovation? We’re looking for an Information Technology Manager to oversee IT operations, infrastructure, and help desk services. In this role, you’ll lead projects, manage procurement, supervise support operations, and ensure compliance—while driving efficiency and innovation across the business.

What You’ll Do

• Lead IT projects that align with business goals.

• Oversee IT infrastructure, network security, and disaster recovery.

• Manage help desk and end-user support.

• Coordinate IT procurement, policies, and documentation.

• Serve as the main IT point of contact for leadership.

• Explore new technologies—including Generative AI—to improve processes.

Requirements

• Bachelor’s degree in IT, Computer Science, or related field.

• Proven IT management experience.

• Strong knowledge of infrastructure (network, hardware, software, security).

• Experience with help desk management and end-user support.

• IT procurement and SOX compliance experience.

• Excellent communication and documentation skills.

Bonus Points

• JD Edwards One World/EnterpriseOne experience.

• Innovative and strategic thinking.

• Generative AI knowledge.

• Multi-location or international IT experience.

Why Join Us

• Competitive salary and bonus.

• Long-term growth opportunities.

• A collaborative environment where innovation is encouraged.

• Opportunity to lead impactful IT initiatives.

Company DescriptionAt Richard and Associates HR, we take genuine pleasure in helping others find the job that works best for them. With more than 15 years of talent acquisition experience serving clients worldwide, we know how to treat you right.Company DescriptionAt Richard and Associates HR, we take genuine pleasure in helping others find the job that works best for them. With more than 15 years of talent acquisition experience serving clients worldwide, we know how to treat you right.