Technical Advisor, Technology

76099 Grapevine, Texas GameStop

Posted 9 days ago

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Job Description

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

This position sits on site 5 days a week in Grapevine, TX.

Responsibilities

  • Work independently and strategically to set technical direction and deliver global retail technology solutions that enable sales, operations, and customer engagement.
  • Lead, develop, and grow a team of IT leaders and delivery professionals, fostering a culture of accountability, innovation, and collaboration.
  • Interface heavily with business leaders and IT counterparts-including Enterprise Architecture, Enterprise Strategy, and Program Management-to align technology solutions with organizational priorities.
  • Oversee the creation and delivery of technology solutions using Agile development standards, ensuring projects are completed on time, within budget, and to quality expectations.
  • Partners with architects, developers, project managers, network and systems teams, vendors, and product managers to deliver integrated, scalable solutions that support omnichannel retail growth.
  • Drive the strategic integration of technologies across stores, digital platforms, supply chain, and corporate systems to enable global consistency and efficiency.
  • Provide fiscal leadership through effective budget management, technology investment planning, and ROI accountability.
  • Anticipate retail and technological trends, guiding innovation that enhances customer experience and operational performance.
  • Establish governance, delivery standards, and metrics to ensure reliability, scalability, and security of retail technology platforms.
  • Represent GameStop externally as a leader in retail technology and build strong vendor and partner relationships that support growth and innovation.
Qualifications
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field required; Master's in Business Administration or advanced technology discipline preferred.
  • 15+ years of progressive IT leadership experience, including significant responsibility for retail, e-commerce, or omnichannel delivery.
  • Proven track record in leading large-scale technology programs that support sales enablement, retail operations, and customer engagement globally.
  • Demonstrated success managing budgets, vendor relationships, and global delivery teams.
  • Expertise in enterprise integration, POS systems, retail platforms, supply chain technology, and customer-facing solutions.
  • Strong business acumen with the ability to balance strategic vision and hands-on execution.
  • Exceptional interpersonal, communication, and influencing skills with executives, peers, and cross-functional teams.
  • Experience driving Agile development standards and processes across large-scale organizations.
  • Commitment to building diverse, high-performing teams and maintaining a culture of integrity, inclusion, and accountability.


Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.
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Marketing Technology Director

76196 Fort Worth, Texas Sedgwick

Posted today

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Job Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Marketing Technology Director
**PRIMARY PURPOSE OF THE ROLE:** The Director, Marketing Technology leads the strategy and management of our current marketing tech stack and owns the coordinated upgrade and implementation of marketing automation, reporting and data analysis capabilities. This position will translate the marketing vision into a technology roadmap to meet Sedgwick's vision and key objectives.
**ESSENTIAL RESPONSIBILITIES MAY INCLUDE:**
+ Develop and implement the marketing technology strategy ensuring alignment with the overall Marketing and Sedgwick's initiatives.
+ Lead Administration of all current marketing tools including email, web design, automation, digital, measurement and SEO (e.g., Act-On, Crazy Egg, Google Analytics 4, Looker Studio, Sprout Social, Wrike and Genius Monkey)
+ Develop new strategies to replace existing tools or enhance existing capabilities.
+ Evaluate marketing processes and apply best in class tools to improve process efficiency and effectiveness.
+ Prepare technical and functional evaluation of current CRM capabilities and recommend new tools or processes if needed.
+ Drive the integration of AI and automation technologies.
+ Train internal users on tools to achieve strategic objectives.
+ Educate teams on best practices for analysis and technology by staying current on emerging marketing, GTM technologies and use cases
+ Plan the extraction and use of data from tools into other systems to meet key objectives.
+ Work Cross functionally with CDO, CIO, Sales, Marketing, Pricing, Finance and Client Services to ensure tools are integrated with larger Sedgwick tech stack strategy and plans.
**QUALIFICATIONS**
Bachelor's degree in Marketing, Business, IT, Engineering or a related field
8+ years of experience in B2B marketing technology.
Experience creating a martech vision and roadmap for a B2B company. 10+ years overall experience.
Experience leading martech transformation initiatives and driving change within a marketing organization
Experience in B2B website evaluation, lead generation, and Account-Based Marketing (ABM)
**TAKING CARE OF YOU**
+ Career Development and promotional growth opportunities.
+ A diverse and comprehensive benefits offering including medical, dental, vision, 401K, PTO and more.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. #remote
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
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Recruitment Manager - Technology

76102 Fort Worth, Texas $100000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client, a highly respected and rapidly expanding recruitment consultancy, is seeking a dynamic and experienced Recruitment Manager specializing in Technology to lead their dedicated tech recruiting team in Fort Worth, Texas . This leadership role is responsible for driving recruitment strategies, managing a team of recruiters, and ensuring the successful placement of top technology talent for a diverse portfolio of clients. The ideal candidate will possess a deep understanding of the technology landscape, exceptional leadership skills, and a proven track record in managing high-performing recruitment functions.

Key Responsibilities:
  • Oversee and manage the day-to-day operations of the technology recruitment team, ensuring efficient and effective service delivery.
  • Develop and implement innovative recruitment strategies to attract and source top technology professionals.
  • Manage the full recruitment lifecycle for critical technology roles, from sourcing and screening to offer negotiation and onboarding.
  • Build and maintain strong relationships with key technology clients, understanding their talent needs and providing strategic advice.
  • Set performance goals for the recruitment team and monitor key metrics (e.g., time-to-fill, candidate quality, client satisfaction).
  • Mentor, coach, and develop recruitment team members, fostering a culture of continuous improvement and high performance.
  • Ensure adherence to recruitment best practices, compliance standards, and company policies.
  • Collaborate with business development teams to identify new client opportunities and expand market share.
  • Stay abreast of emerging technologies, industry trends, and the competitive talent landscape.
  • Develop and manage relationships with external partners, such as tech communities and educational institutions.
  • Oversee the utilization and optimization of recruitment technologies, including ATS and sourcing tools.
  • Contribute to the development of employer branding initiatives to attract top tech talent.
  • Manage recruitment budgets and resource allocation effectively.
Qualifications:
  • Bachelor's degree in Business Administration, Human Resources, or a related field. Master's degree or relevant certifications are a plus.
  • Minimum of 6 years of progressive recruitment experience, with at least 3 years in a management or leadership role, preferably within technology recruitment.
  • Proven expertise in sourcing and recruiting for a wide range of technology roles (e.g., Software Engineering, Data Science, Cybersecurity, Cloud Computing).
  • Strong understanding of the technology market, industry trends, and talent acquisition challenges.
  • Demonstrated leadership and team management abilities, with a track record of developing high-performing teams.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proficiency with Applicant Tracking Systems (ATS) and various recruitment technologies.
  • Strategic thinker with strong analytical and problem-solving skills.
  • Ability to build rapport and foster strong relationships with clients and candidates.
  • Proven ability to manage multiple priorities and thrive in a fast-paced environment.
This is an outstanding opportunity for a seasoned Recruitment Manager to lead and grow a critical function within a leading recruitment consultancy in Fort Worth, Texas .
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Technical Support I

76196 Fort Worth, Texas Deluxe

Posted 16 days ago

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Job Description

Responsible for taking and resolving customer calls to ensure all issues are addressed in an efficient and effective manner while providing solutions to ensure customer satisfaction.
+ Fields support calls from merchants by opening, notating, and completing trouble tickets.
+ Consults with users to determine steps and procedures taken to identify and resolve the problem.
+ Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions.
+ Collaborates with other staff to research and resolve problems.
+ Collaborates with programmers to research, explain errors and resolve or recommend modifications to correct problems.
Basic Qualifications:
+ HS/GED
+ Some experience with technical or customer service, or related support experience
+ Experienced with Microsoft Office Suite or related software
Preferred Qualifications :
+ 2 years of experience with technical or customer service, or related support experience
+ Excellent verbal and written communication skills
+ Excellent interpersonal and customer service skills
+ Professional and pleasant telephone manner
+ Ability to explain technical issues to technical and nontechnical employees and customers
+ Strong analytical and problem-solving skills
+ Proficient with or the ability to quickly learn an array of computer hardware and software
Additional Basic Qualifications:
Must be 18 years of age or older
Why Join Us:
+ We value our people and offer generous benefits - Medical, Dental, Vision benefits start day ONE! PLUS: Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more!
+ There is a reason we boast numerous awards like "Great Place to Work Certified" and "Best Place to Work" For Moms, Dads, LGBTQ, and Veterans (just to name a few). At Deluxe, we know that great people make a great organization.
+ A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
+ Healthcare (Medical, Dental, Vision)
+ Paid Time Off, Volunteer Time Off, and Holidays
+ Employer-Matched Retirement Plan
+ Employee Stock Purchase Plan
+ Short-Term and Long-Term Disability
+ Infertility Treatment, Adoption and Surrogacy Assistance
+ Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster ( which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to .
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Technical Support Engineer

76102 Fort Worth, Texas $75000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client is seeking a highly skilled and motivated Technical Support Engineer to join their distributed team. This fully remote position is ideal for individuals passionate about technology and dedicated to providing exceptional support to a diverse client base. You will be responsible for diagnosing and resolving complex technical issues, ensuring our customers can effectively utilize our innovative products. The role requires a deep understanding of our software and hardware solutions, coupled with excellent problem-solving and communication skills.

Key Responsibilities:
  • Provide advanced technical support to customers via remote channels, including email, phone, and video conferencing.
  • Troubleshoot, diagnose, and resolve intricate hardware and software issues.
  • Analyze user-reported problems and replicate them to identify root causes.
  • Escalate unresolved issues to engineering or product teams with detailed documentation.
  • Develop and maintain comprehensive technical documentation, including user guides and knowledge base articles.
  • Assist in beta testing new product features and provide feedback to development teams.
  • Train customers on product usage and best practices remotely.
  • Monitor system performance and identify potential issues before they impact users.
  • Contribute to the continuous improvement of support processes and tools.
  • Collaborate with cross-functional teams to ensure a seamless customer experience.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Minimum of 4 years of experience in technical support, preferably in a remote environment.
  • Proficiency in diagnosing and resolving issues with (mention relevant technologies, e.g., operating systems, databases, network protocols, cloud platforms).
  • Strong understanding of software development lifecycles and hardware troubleshooting.
  • Excellent verbal and written communication skills, with the ability to explain technical concepts clearly.
  • Experience with ticketing systems and remote support tools.
  • Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
  • A proactive mindset and a commitment to exceptional customer service.
  • Experience with scripting or programming languages (e.g., Python, JavaScript) is a plus.
  • Must have a dedicated home office setup with reliable high-speed internet access.
This role is based in Fort Worth, Texas, US but operates as a fully remote position, offering the flexibility to work from anywhere within the US with reliable connectivity. Join our client and be at the forefront of delivering outstanding technical support.
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Technical Support Analyst

76006 Arlington, Texas PBS SYSTEMS

Posted 7 days ago

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Job Description

Permanent

Job Location:                   Arlington, TX

Job Type:                          Full-time, Permanent

Internal Job Title:             Technical Support Analyst - Tier 1

Reports To:                      Team Lead - Technical Support

Job Requirement(s):       Travel throughout Canada and USA, 1 week per month

No. of Openings:              01 

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “ 
 
The Opportunity:


We are changing the way people buy and service cars one dealership at a time. In business for over 35 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.
 
We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
 
And that is where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.

The Role:

PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. This role will support the PBS Install Services Team. As a Technical Support Analyst you will provide top quality knowledge to our clients who contact our call center for issues or services providing immediate solutions and services or escalating, if necessary, to other departments. Technical Customer Service Representative is responsible for handling trouble shooting, documenting issues, training customers, and following up on incidents relating to our software/services and performing implementations.

Responsibilities:

  • Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
  • Logging and documenting all customer interactions within our ticketing system and escalating matters as required
  • Collaborating with other groups/departments to streamline service delivery
  • Identify opportunities to drive process improvements that positively impact the client’s experience
  • Develop knowledge and understanding of our software and the supporting Infrastructure
  • Achieve relevant certification in line with department needs and requirements
  • Achieving and exceeding KPI targets and other Metrics defined by the department
  • Available to travel at least 1 week per month throughout the US and Canada
  • Keeping abreast of Software enhancements and new releases, by reviewing release notes
  • Commit to an ongoing personal development and cross-training as recommended by your Team Lead 

Qualifications:

  • Relevant certification or post-secondary Diploma or Degree
  • Valid Driver's License
  • Strong understanding of Windows 7/8/10/11 Operating Systems and Windows 2019/2022 Servers
  • Previous experience working with Networks (TCP/IP)
  • Basic LAN/WAN knowledge
  • CompTIA A+ and Network +
  • Thorough understanding of PC hardware and software as well as Microsoft Products
  • Excellent customer service skills
  • Problem solving and trouble shooting skills
  • Strong documentation abilities
  • Effective time management and organization
  • Strong multi-tasking and prioritization
  • Excellent verbal and written communication skills
  • Ability to work within and meet set deadlines
  • Strong base knowledge of industry standard business applications
  • Willingness to commit to an ongoing system of education and cross-training

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • The opportunity to travel
  • Free parking
  • Staff events
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department. 

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Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager

76196 Fort Worth, Texas EY

Posted 2 days ago

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Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager**
**Job Summary:**
As a Senior Manager in EY's Managed Services practice, you will lead the delivery and transformation of large-scale Information Technology Outsourcing (ITO) engagements. You will be responsible for managing client relationships, driving operational excellence, and ensuring service delivery aligns with contractual commitments and EY's quality standards. This role requires a strategic thinker with deep experience in IT service management, outsourcing governance, and digital transformation.
**Key Responsibilities:**
**Client Engagement & Delivery Leadership**
+ Serve as the primary point of contact for ITO clients, ensuring high levels of satisfaction and trust.
+ Lead the end-to-end delivery of managed IT services, including infrastructure, applications, and service desk operations.
+ Oversee service level agreements (SLAs), key performance indicators (KPIs), and continuous improvement initiatives.
**Strategic Planning & Transformation**
+ Drive innovation and transformation initiatives, including cloud migration, automation, and AI-enabled service delivery.
+ Collaborate with clients to align IT services with business objectives and digital strategies.
**Team & Stakeholder Management**
+ Lead cross-functional teams across geographies, ensuring effective collaboration and performance.
+ Mentor and develop junior team members, fostering a culture of excellence and continuous learning.
**Financial & Contract Management**
+ Manage budgets, forecasts, and profitability of ITO engagements.
+ Ensure compliance with contractual obligations and support contract renewals and expansions.
**Risk & Compliance**
+ Identify and mitigate delivery risks, ensuring adherence to EY's risk management and compliance frameworks.
+ Support audits, security assessments, and regulatory compliance efforts.
**To qualify for the role, you must have**
+ Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; MBA or relevant Master's preferred.
+ 15+ years of experience in IT outsourcing, managed services, or IT operations, with at least 5 years in a senior leadership role.
+ Proven experience managing large-scale, multi-tower ITO engagements.
+ Strong understanding of ITIL, cloud platforms (AWS, Azure, GCP), and service management tools (e.g., ServiceNow).
+ Excellent communication, negotiation, and stakeholder management skills.
+ PMP, ITIL, or similar certifications are a plus.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
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AI Technology Risk Manager

76092 Southlake, Texas Charles Schwab

Posted 2 days ago

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**Your opportunity**
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
_We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location._
Charles Schwab is seeking a highly skilled and forward-thinking **Technology Risk Manager** to lead and manage **AI-related security risks** within our cybersecurity organization, reporting to the Director of AI Security Risk Management. This role is critical in ensuring the safe and responsible use of artificial intelligence technologies across the enterprise. The ideal candidate will have deep expertise in risk management frameworks, cybersecurity concepts and emerging AI threats, with a strong understanding of regulatory expectations in the financial industry.
Key Responsibilities:
+ Identify, assess, and monitor risks associated with AI systems, including model integrity, adversarial attacks, data poisoning, and privacy concerns.
+ Design and implement controls to mitigate AI-related risks, including model validation, explainability, and secure data handling.
+ Ensure adherence to internal policies and external regulations (e.g., FFIEC, NIST AI RMF, EU AI Act).
+ Support audits and regulatory examinations related to AI and cybersecurity risk.
+ Develop key risk indicators (KRIs) and metrics to monitor AI security posture.
+ Provide regular reporting to senior leadership and risk committees on AI risk trends and mitigation efforts.
+ Stay current with emerging AI threats, technologies, and best practices.
**What you have**
**Qualifications:**
+ Bachelor's or Master's degree in Cybersecurity, Computer Science, Risk Management, or related field.
+ 7+ years of experience in technology risk or cybersecurity, with at least 2 years focused on AI/ML systems.
+ Strong understanding of AI/ML lifecycle, model governance, and security implications.
+ Familiarity with financial industry regulations and risk frameworks (e.g., NIST, ISO 27001, COSO, FFIEC).
+ Experience with cloud platforms, data governance, and secure software development practices.
+ Excellent communication, analytical, and leadership skills.
**Preferred Certifications:**
+ CRISC, CISSP, CISM, or equivalent
+ AI-specific certifications (e.g., Certified AI Risk Management Professional)
**What's in it for you**
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
+ 401(k) with company match and Employee stock purchase plan
+ Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
+ Paid parental leave and family building benefits
+ Tuition reimbursement
+ Health, dental, and vision insurance
What's in it for you:
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at or call .
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Indirect Tax Technology Manager

76196 Fort Worth, Texas EY

Posted 16 days ago

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Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**US - Tax - Indirect Tax Technology and Transformation - Manager**
Our mission is to build, sell and deliver differentiated tax technology solutions that enable our clients to manage their indirect tax obligations more efficiently and accurately. We focus on two key areas: implementation/delivery and technology creation/support. By providing comprehensive and reliable solutions that help our clients achieve their business objectives while minimizing their tax risks, we strive to be the leading provider of indirect tax technology solutions in the market.
As a manager you'll continuously enhance your proficiencies in the design, promotion and delivery of major technology tools, including application development, data acquisition and transformation, and data analytics and visualization/reporting. You'll work side-by-side with tax-technical subject matter professionals (SMPs) to develop and deploy data and technology solutions that will enable our tax-technical SMPs to efficiently and effectively deliver quality tax consulting, with timely and responsive services and work products that meet and/or exceed client expectations.
**The opportunity**
Be part of a team that helps build and deliver sustainable tax technology strategies. The field of taxation is constantly changing as new laws, regulations, and technologies are created, and this is your opportunity to be part of a rapidly evolving field.
**Your key responsibilities**
We'll look to you to use technology to accelerate and enhance delivery of indirect tax services and actively participate as member of pursuit teams and service delivery teams supporting various client projects including working with internal and external stakeholders, developing transformative solutions, and fostering deep client relationships. You will contribute toward developing a technically diverse and talented team, all while handing activities that focus on quality and commercial value.
**Skills and attributes for success**
· Demonstrate characteristics of a forward-thinker and self-motivator that thrives on new challenges and adapts quickly to learning new skills
· Collect and document engagement team and client feedback; identify market events such as new client needs and competitor activity
· Develop or enhance proficiency in the use of major technology tools
· Manage overall deployment of technology services through active participation as part of pursuit and client service engagement teams
· Monitor penetration and performance of technology services and communicate to leadership
· Monitor competitive and client feedback and needs and communicate with leadership to develop appropriate responses, products, or communications
· Deliver high-quality work products within expected timeframes and on budget
· Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes
· Manage and motivate client engagement teams with diverse skills and backgrounds
· Take ownership of assigned tasks and monitor them until completion
· Identify ways to automate manual tasks using existing financial or tax systems and emerging technologies
· Design technology solutions that are aligned with the direction of the organization in terms of technology and business strategy
· Partner with others to gather all requirements to formulate the appropriate architecture required to provide system functionality
**To qualify for the role you must have**
· A bachelor's degree in technology, information science, accounting, or finance and minimum of 5 years of related work experience; or a graduate degree and minimum 4 years of related work experience
· Approved technical certification, CPA license or membership to a state Bar
· Hands-on technical experience with expertise in delivering innovative, data-driven solutions using modern analytics and AI technologies
· Experience with developing solutions using Microsoft Azure, IBM watsonx, or Databricks stack
· A strong interest in Artificial Intelligence (AI) and emerging technologies and leveraging them to optimize and transform business processes
· Experience designing and developing scalable, high-performance databases, particularly using Microsoft SQL Server, to support robust analytics and data-driven decision-making
· Strong communication skills in managing stakeholders, framing value propositions, and influencing strategic decisions
· Adaptive mindset allowing for responsiveness to evolving customer needs, market conditions, and technology trends
· Strong organization and time management skills, balancing multiple priorities in a fast-paced, hybrid work environment
· Management experience with cross-functional project teams, mentoring less experienced personnel, and fostering a culture of high performance and innovation
· Ability to travel as required to support client engagements and foster strong, trust-based relationships
**What we look for**
We're interested in people who are ready to become a part of a highly engaged, diverse, and dynamic team to help us continue to make a real difference to our clients. If you have a strong client focus, an interest in leveraging technology to improve business processes, data modelling and analysis, and the ambition to go above and beyond expectations, this role is for you
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $125,900 to $31,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 151,200 to 262,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
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