33 Technology jobs in Willow Spring

**The Team**
We are seeking a Technical Support II to join American Tower's U.S. Tower division's Managed Networks Venue Performance and Operations team. The team is responsible for the overall performance management of wireless connectivity solutions, standards of care, and repair and maintenance. As a Technical Support II, you will troubleshoot network alarms, diagnose root causes, repair and maintain network elements, maintain key performance indicators ("KPIs") within contractual service level agreements ("SLAs"), ensure network availability, provide event support at premier venues, provide customer support, and manage relationships with vendors, customers, and real estate owners.
**What You Need to Succeed**
+ Bachelor's degree in electrical engineering, computer science, or equivalent work experience required.
+ Minimum of 4 years technical support experience, 2 of which must have included working directly with DAS, Wi-Fi, and IP networks as the primary job responsibility, required.
+ Basic knowledge of RF performance, Internet Protocol, and network topology required.
+ Commissioning or installation experience in a related field preferred.
+ Strong analytical problem solving and critical thinking skills, with a proven capability to work both independently and with others to solve problems.
+ Proficiency in vendor management.
+ Customer-centric attitude, with strong written and oral communications skills.
+ Ability to present ideas and suggestions clearly and effectively.
+ Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
+ Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
**What You Can Offer Us**
+ Achieve network reliability metrics and KPIs outlined in SLAs, including mean time to repair, alarm recovery, and system availability.
+ Identify and conduct root cause analyses of chronic issues with support from senior team members.
+ Act as an owner for break/fix resolutions and manage troubleshooting activities with field fix agents including emergency restoration services vendors.
+ Triage, troubleshoot, and resolve in a timely manner network issues (e.g., distributed antenna systems ("DAS"), iCN/DRAN, Wi-Fi, private networks, etc.) including electrical power systems, fiber plants, networking equipment, etc.
+ Provide complete, accurate, and detailed log of troubleshooting activities in the ticketing system on a real time basis and during handovers to other team members including support vendors.
+ Identify bottlenecks and escalate outage events and/or unresolved impairments that exceed prescribed timeframes.
+ Provide end-to-end support for all issues within defined areas of responsibility.
+ Integrate new assets and/or network elements into the element management system.
+ Maintain system integrity between installed hardware, OEM software configuration, and compatibility with network element management system.
+ Provide high quality service to all customers including carriers, venue owners, and internal team members.
+ Collaborate with internal teams to coordinate outage responses and disaster recovery efforts.
+ The role will be performed between the hours of either 8:00 a.m.-5:00 p.m. or 11:00 a.m.-8:00 p.m. ET, with some night and weekend requirements. Schedules are subject to change at the discretion of management and/or due to business needs.
+ Other duties and projects as assigned.
American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries.
We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow's needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us!
For more information about how American Tower is building a more connected world, visit americantower.com.
American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.
**Requisition ID** : 1861

**Position Overview**
The Engineer 3, Operational Technology (OT) plays a pivotal role with enhancing the OT infrastructure at the Morrisville facility. This role serves as a technical liaison between the Process Automation team and the site to support the maintenance of automation systems, networks, and manufacturing IT systems, troubleshoot events, and provide on-call technical support to a 24/7 facility to ensure seamless operations and continuous improvement.
**Company Overview**
At FUJIFILM Biotechnologies, we're leading the charge in advancing tomorrow's medicines. If you want to be a part of life-impacting projects alongside today's most innovative biopharmaceutical companies, FUJIFILM Biotechnologies could be the right place for you.
From our Bioprocess Innovation Center to our cGMP-compliant manufacturing site, we thrive on collaboration, creativity, and purpose. Whether your expertise lies in research, manufacturing, or production, you'll find a home here where your efforts directly improve patients' lives. Together, let's shape the future of healthcare.
Situated at the cross-section of Morrisville and Research Triangle Park (RTP), North Carolina, our site is at the heart of a booming biotech hub surrounded by top universities, vibrant communities, and various outdoor opportunities.
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: Description**
**What You'll Do**
+ Creates virtual machines using vSphere and VMware or HyperV, ensuring robust infrastructure scalability
+ Builds and implements tools and services bridging the gap between IT and OT
+ Coordinates the installation and configuration of commercial software (e.g., UNICORN, DeltaV, etc.) across the site
+ Installs and configures Cisco Network Switches for optimized network functionality
+ Performs comprehensive user account management via Active Directory (AD) to ensure secure and efficient access controls
+ Manages system backups utilizing data retention software such as Acronis
+ Installs and patches operating systems, such as wireless distribution system (WDS), microarchitectural data sampling (MDS), window server update services (WSUS) to maintain data integrity and security
+ Manages and enhances manufacturing controls network
+ Acts as a mentor and trusted advisor to the infrastructure team to help mature technical depth, as needed
+ Revises and provides input for the development of standard operating procedures (SOPs), work instructions, and network drawings to maintain accuracy and compliance
+ Executes work orders supporting automated network equipment
+ Serves as part of the Process Automation on-call support team, providing technical insights and troubleshooting
+ Provides guidance and support to junior engineers, as needed
+ Performs other duties, as assigned
**Knowledge and Skills**
+ Advanced troubleshooting skills to identify and problem-solve
+ Drive for automation and simplification of tasks and processes
+ Ability to apply knowledge of IT subject areas
+ Excellent communication, both written and oral
+ Advanced troubleshooting skills to identify and problem-solve
+ Drive for automation and simplification of tasks and processes
+ Ability to apply knowledge of IT subject areas
+ High sense of responsibility and ownership
+ Self-driven with a quality mindset and positive attitude
+ Must be flexible to support 24/7 manufacturing facility with changing priorities
**Basic Requirements**
+ Bachelor's degree in computer science, engineering or other relevant field with 5 years of process automation and technology or related experience; or
+ Master's degree in computer science, engineering or other relevant field with 3 years of process automation and technology or related experience
+ Experience with manufacturing IT/OT
**Preferred Requirements**
+ Experience with VMWare or HyperV software
+ Prior experience in the Life Science industry or GMP manufacturing environment
**Working Conditions & Physical Requirements:**
+ Ability to discern audible cues.
+ Ability to ascend or descend ladders, scaffolding, ramps, etc.
+ Ability to stand for prolonged periods of time (30 minutes).
+ Ability to sit for prolonged periods of time (240 minutes).
+ Ability to conduct activities using repetitive motions that include wrists, hands and/or fingers.
+ Ability to conduct work that includes moving objects up to 30 pounds.
+ Ability to bend, push or pull, reach to retrieve materials from 18" to 60" in height, and use twisting motions.
To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.
*#LI-Hybrid
**EEO Information**
Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.
**ADA Information**
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ( ).
**Job Locations** _US-NC-Morrisville_
**Posted Date** _2 months ago_ _(8/14/ :24 AM)_
**_Requisition ID_** _ _
**_Category_** _Automation Engineering_
**_Company (Portal Searching)_** _FUJIFILM Biotechnologies_

**Introduction**
In this procurement consulting role, the Category Manager will lead the development, execution, and ongoing management of category/sourcing strategies for IBM's Procurement BPO clients. Above and beyond strategic sourcing activities, the Category Manager should understand external variables, learn the internal landscape of our client (requirements, organizational structure, priorities) and develop relationships to successfully deliver improved cost, reduced risk, and more efficient programs.
**Your role and responsibilities**
* Develops category strategies and/or sourcing strategies for the assigned areas of responsibility.
* Builds deep relationships with cross-functional client stakeholders including retained Procurement teams, business stakeholders, Legal, and Finance.
* Identifies cost savings opportunities across the client's Information Technology spend.
* Acts as a trusted advisor and SME in the areas of sourcing and negotiating contracts for Technology and other Indirect categories.
* Achieves cost savings, risk mitigation, and process efficiencies through various value levers.
* Leads supplier selection process across multiple simultaneous projects within the category.
* Leads negotiations with current and potential suppliers as part of the contract renewal or vendor selection process.
* Collects and analyzes internal/external category data, metrics, and reports to track performance against targets and identify new sourcing opportunities or category insights.
* Innovates within the procurement space; looking at new ways to structure programs or categories, benefit from changes in supply market, or modify tools/processes to add value.
* Provides support throughout the sourcing and contracting process when necessary, ensuring seamless handoff to our clients when appropriate.
**Required technical and professional expertise**
* A minimum of 7 years of strategic sourcing and category management experience
* 4+ years sourcing IT categories in areas such as: Hardware, Software, IT Services, and Telecom
* Candidates must be willing and able to travel to client locations based on business requirements
* The preferred location for this Hybrid position (minimum 3-days per week in an IBM or client office) is Research Triangle Park / Raleigh, North Carolina. Austin, Texas is also a pre-approved office location for the role
**Preferred technical and professional experience**
* Previous experience in a client facing / consultative role
* Degree in Business, Law, Supply Chain Management or other applicable field
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Role Value Proposition:
The IT Costing and Performance Management team provides analytic solutions and services that enable employees to make better-informed and timely business and strategic decisions. The capabilities, reports, and analysis provided by the team serve as the core data, reporting, and analytic platform for the Global Technology Organization (GTO) of MetLife.
We are seeking a dynamic and energetic individual with a strong technology and financial management background to help drive the performance management vision, specifically centered on a Technology Business Management solution designed to position executives with the knowledge to manage and communicate the cost, quality, and value of IT Services. The ideal candidate will possess a unique blend of business and technical acumen; a big-picture mindset and the drive to deliver results. This role will work in close collaboration with IT and Finance professionals at all levels within the organization.
Key Responsibilities:
Team Leadership:
* Lead an Agile team of Apptio Technical Functional Analysts in a continuous iterative development and delivery lifecycle.
* Provide guidance, mentorship, and technical expertise to team members.
* Foster a collaborative and high-performance team culture.
* Provide guidance through effective communication and SOP development and maintenance for offshore resources that perform key daily operational tasks.
Operational Oversight:
* Ensure strict adherence to daily and monthly deliverable SLAs.
* Oversee all operational activities and communicate completion as required through the designated channels.
* Review work objects for data hygiene and state accuracy.
* Assist with the Investigation and troubleshooting of output variances and technical issues within the Apptio platform.
* Collaborate with cross-functional teams to resolve technical challenges.
* Provide timely and effective solutions to ensure business partner's deliverable timelines are not negatively impacted.
Solution Design and Development:
* Collaborate with the lead Functional Technical Analyst to design and develop new solutions within the Apptio platform.
* Customize and configure Apptio modules to meet specific business requirements.
* Conduct thorough testing and validation of developed solutions.
* Drive design, development, and implementation of the Technology Business Management (TBM) Model through various modules within the Apptio platform.
* Function as a trusted subject matter expert (SME) through repeated successful collaboration with IT Executives, Service Owners, the TBMO, and Finance on IT Total Cost of Ownership, financial metrics, budgeting, and forecasting.
Optimization and Improvement:
* Continuously assess and optimize existing solutions within the Apptio platform.
* Identify opportunities for process improvements and automation.
* Implement best practices to enhance the efficiency and effectiveness of Apptio solutions.
* Work with cross-team business partners to develop and implement automated validation solutions to speed recovery from output variance events.
Essential Business Experience and Technical Skills:
Required:
* 5+ years of relevant experience.
* Experience modeling financial data within the Apptio platform.
* Strong quantitative and analytical skills for financial modeling and analysis.
* Proficiency in Microsoft Excel using pivot tables, logic formulas, and functions such as VLOOKUP, data validation, named ranges, and conditional formatting.
* Demonstrated strength in conducting analysis of large data sets and preparing clear summaries.
* Ability to work efficiently and effectively across all levels of the organization.
* High degree of organization and ability to manage multiple, competing priorities simultaneously.
* Experience leading others in design, development, and implementation activities.
* Excellent communication and presentation skills to executive personas.
Preferred:
* Bachelor's degree in business finance, Information Technology, or a related field.
* Experience with Apptio Software as a Service platform.
* Experience using enterprise-scale data analytics software solutions such as Apptio, ApptioOne, Tableau, SAS, Qlick, and Power BI.
* Experience in an Apptio consulting environment.
* Experience with Cloudability or Flexera.
* Knowledge and application of relational database concepts.
* Previous experience working with scripting, report building, etc.
* SAFe/Agile Exposure.
* Knowledge of IT services and best practices related to financial management processes such as budgeting, cost allocations, capital and operating expense handling, program portfolio management, and application/ infrastructure support.
* Understanding of IT infrastructure domains, including data centers, network/ communications, server utilization, virtual environments, storage, application development, and end-user services.
* Broad experience in the financial services industry.
* Relevant certifications.
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.

Our client, a rapidly growing technology company, is seeking a highly skilled and experienced Lead Technical Support Engineer to join their dedicated team in Raleigh, North Carolina, US . This role is crucial for ensuring exceptional technical assistance and problem resolution for our client's sophisticated software products. The Lead Technical Support Engineer will manage a team of support engineers, providing guidance, training, and performance management. You will be responsible for handling escalated technical issues, conducting in-depth troubleshooting, and identifying root causes of complex problems. A deep understanding of our software architecture, common technical challenges, and effective troubleshooting methodologies is essential. Responsibilities include developing and maintaining comprehensive knowledge base articles, creating support documentation, and contributing to product improvement feedback based on customer issues. You will work closely with development and quality assurance teams to advocate for customer needs and ensure timely resolution of bugs and product enhancements. The ideal candidate is a proactive problem-solver with excellent diagnostic and analytical skills. Strong leadership abilities, effective communication, and a passion for customer satisfaction are paramount. You will play a key role in maintaining high levels of customer loyalty and ensuring a seamless user experience. This position offers the opportunity to shape the technical support function, mentor a talented team, and make a significant impact on customer success. Experience in managing support queues, setting service level agreements (SLAs), and implementing continuous improvement initiatives within a technical support environment is highly desirable.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum of 6 years of experience in technical support or helpdesk roles, with at least 2 years in a lead or supervisory capacity.
• Proven expertise in troubleshooting complex software applications and hardware issues.
• Strong understanding of operating systems (Windows, macOS, Linux), networking concepts, and database technologies.
• Excellent diagnostic, analytical, and problem-solving skills.
• Demonstrated leadership and team management abilities.
• Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly to both technical and non-technical users.
• Experience with ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools.
• Ability to prioritize and manage multiple high-priority issues simultaneously.
• Customer-centric mindset with a commitment to delivering outstanding service.

Our client, a fast-growing SaaS company, is seeking a highly experienced Senior Technical Support Engineer to join their globally distributed team. This is a fully remote position, requiring excellent communication and problem-solving skills. You will be responsible for providing advanced technical support to clients, troubleshooting complex software and hardware issues, and contributing to the improvement of our support resources. The ideal candidate has a deep understanding of enterprise software solutions and a passion for delivering exceptional customer service. This role offers the opportunity to work with cutting-edge technology and make a significant impact on customer satisfaction.

Responsibilities:

• Provide Tier 3 technical support to customers via phone, email, and chat, resolving complex software and system issues.
• Diagnose, troubleshoot, and resolve issues related to our SaaS platform, including performance, connectivity, and integration problems.
• Escalate unresolved issues to engineering and product development teams, providing detailed documentation and reproduction steps.
• Create and maintain comprehensive technical documentation, including knowledge base articles, FAQs, and troubleshooting guides.
• Develop and deliver training materials for customers and internal support staff.
• Collaborate with product management and engineering teams to identify product improvements and enhancements.
• Monitor system performance and identify potential issues before they impact customers.
• Contribute to the development and implementation of support tools and processes.
• Mentor and guide junior support engineers, sharing expertise and best practices.
• Analyze support trends and provide feedback to improve product reliability and user experience.
• Manage customer escalations and ensure timely resolution of critical issues.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum of 5 years of experience in technical support, system administration, or a similar role, with a strong focus on SaaS products.
• In-depth knowledge of troubleshooting enterprise software, operating systems (Windows, Linux), and networking concepts (TCP/IP, DNS, HTTP).
• Experience with cloud platforms (AWS, Azure, GCP) and related services.
• Proficiency in scripting languages (e.g., Python, Bash) for automation and diagnostics is highly desirable.
• Excellent problem-solving, analytical, and debugging skills.
• Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly to both technical and non-technical users.
• Strong customer service orientation and a commitment to delivering high-quality support.
• Ability to work independently in a remote environment, manage time effectively, and prioritize tasks.
• Experience with ticketing systems (e.g., Zendesk, Jira Service Desk) and remote support tools.

This is an exciting opportunity to join a growing company and contribute to its success by ensuring exceptional customer support. If you are a dedicated and technically proficient professional passionate about solving complex problems, we encourage you to apply.

Salary: $31.29 - $5.80 Hourly
Location : Main Campus - Smithfield, NC
Job Type: Part Time Faculty
Job Number: PTITCSI-
Department: Business,Ind,Log.&Transport.
Opening Date: 12/12/2024
Recruitment Range: 31.29- 35.80 Hourly

Description

Summary
The purpose of this position is to provide a comprehensive information technology program to students from various ages and levels of computer operation knowledge to include both the employed, unemployed, and underemployed populations enrolled throughout the on-campus and off-campus sites of JCC. Possible areas covered include, but are not limited to, the information processing cycle, operating systems (client- and server-side), security, and programming concepts. Candidate must be able to not only teach theory and concepts, but must also be able to apply them in a lab environment. Classes are taught in the classroom in a seated environment along with online and are supplemented with online content and labs.
Knowledge & Responsibilities

Essential Duties and Responsibilities include the following:

• Teaches and instructs classes; conducts learning activities.
• Prepares lesson activities; prepares and oversees projects.
• Evaluates and grades students' class work, laboratory work, assignments, and papers.
• Maintains student attendance records, grades, and other required records.
• Prepares course materials such as syllabi, homework assignments, and handouts.
• Compiles, administers, and grades examinations.
• Maintains functionality and inventory of lab areas and equipment.
• Assists in maintaining the onsite Testing Center.
• Advises students in curriculum pathways, as well as, continuing education courses leading to industry certification.
• Maintains security of desktops, laptops, servers, tools, and equipment.
• Maintains Microsoft® Windows™ operating systems on 46-60 client systems and 8-12 servers.
• Assists in maintaining VMWare® server and virtual machine environment.
• Assists in maintaining NDG NetLab+ VE server for virtualized, web presence for internal and external labs.
• Develops additional, meaningful opportunities for Information Technology students including, but not limited to, clubs, IT Academy, internships, guest speakers, etc.
• Attends and pursues meaningful professional development opportunities to keep current with content and pedagogy to utilize in teaching.
• Be proactive in recruiting and maintaining relationships with advisory board members with a broad representation from the Johnston County community.
• Other duties as assigned.

Supervisory Responsibilities:
None
Minimum & Preferred Qualifications

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Minimum: Associate degree in Systems Security, Cyber Security, Information Technology, Information Assurance, or a related field from a regionally accredited university. One or more currently industry-recognized certifications within the fields of cyber security such as Security+ CE, CCNA Cyber Ops, CCNP Security, CEH, CASP, CISSP, CySA, or SCP. At least one (1) year of industry experience in network or cyber security, emphasis in Linux and other open-source programs and technologies. At least one (1) year of industry experience with security-related software tools, such as ForeScout, Nessus, Palo Alto, Splunk, tcpdump, or Wireshark.

Education Preferred: Bachelor's degree in Systems Security, Cyber Security, Information Technology, Information Assurance, or a related field from a regionally accredited university. Current certifications within the fields of Information Technology. (Network+, Linux+, CCNA, RHCSA, Security+ CE, CCNA Cyber Ops, CCNP Security, CEH, CASP, CISSP, CySA, SCP, etc.) Experience teaching at the community college and/or training in the field of Cyber Security. Experience and/or fundamental knowledge of programming in Python, Java, and/or C.

Experience Minimum: One (1) year teaching experience. Two (2) years managing computer network(s) or server system administration. One or more currently industry-recognized certifications within the fields of cyber security such as Security+ CE, CCNA Cyber Ops, CCNP Security, CEH, CASP, CISSP, CySA, or SCP. At least one year of industry experience in network or cyber security, emphasis in Linux and other open-source programs and technologies. At least one year of industry experience with security-related software tools, such as ForeScout, Nessus, Palo Alto, Splunk, tcpdump, or Wireshark.

Experience Preferred: Bachelor's degree in Systems Security, Cyber Security, Information Technology, Information Assurance, or a related field from a regionally accredited university. Current certifications within the fields of Information Technology. (Network+, Linux+, CCNA, RHCSA, Security+ CE, CCNA Cyber Ops, CCNP Security, CEH, CASP, CISSP, CySA, SCP, etc.) Experience teaching at the community college and/or training in the field of Cyber Security. Experience and/or fundamental knowledge of programming in Python, Java, and/or C.
Additional Information

Language Skills

• Effective written and verbal communication
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

Mathematical Skills
Knowledge of number systems (binary, octal, and hexadecimal) and how to subnet in both IP(v4) and IPv6

Reasoning Ability

• Ability to use effective critical thinking, problem solving and decision making skills

Computer Skills

• Knowledge of Operating Systems: Microsoft® Windows™ 10; Windows Server™ 2012R2, 2016, 2019; Red Hat Enterprise Linux 7, 8; Ubuntu
• Knowledge of Computer Hardware (equivalent to CompTIA A+) consistent to build and troubleshoot
• Additional familiarity with Sophos® UTM systems, Cisco ASA™, and/or Palo Alto Network systems would be preferred

Certificates, Licenses, Registrations

• (Highly recommended) CompTIA: A+, Network+, Security+. MCSE/MCSA (Windows 7 or higher for desktops; Server 2008 or higher for servers)
• (Recommended) Cisco Academy Instructor certification

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee must be able to communicate effectively. The employee must be able to meet mobility requirements and be able to occasionally move materials of up to 10 pounds. Must be able to access print material and utilize the information effectively.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet
This position does not have benefits.
01

Do you have a Associate degree in Systems Security, Cyber Security, Information Technology, Information Assurance, or a related field from a regionally accredited university. One or more currently industry-recognized certifications within the fields of cyber security such as Security+ CE, CCNA Cyber Ops, CCNP Security, CEH, CASP, CISSP, CySA, or SCP. At least one (1) year of industry experience in network or cyber security, emphasis in Linux and other open-source programs and technologies. At least one (1) year of industry experience with security-related software tools, such as ForeScout, Nessus, Palo Alto, Splunk, tcpdump, or Wireshark.

• Yes
• No

02

Do you have One (1) year teaching experience. Two (2) years managing computer network(s) or server system administration. One or more currently industry-recognized certifications within the fields of cyber security such as Security+ CE, CCNA Cyber Ops, CCNP Security, CEH, CASP, CISSP, CySA, or SCP. At least one year of industry experience in network or cyber security, emphasis in Linux and other open-source programs and technologies. At least one year of industry experience with security-related software tools, such as ForeScout, Nessus, Palo Alto, Splunk, tcpdump, or Wireshark.

• Yes
• No

Required Question

Our client, a forward-thinking organization at the intersection of leisure and elite sports, is searching for a visionary Director of Sports Technology & Innovation. This critical leadership role will be based at our state-of-the-art facility in Raleigh, North Carolina, US . The Director will spearhead the research, development, and implementation of cutting-edge technologies aimed at enhancing athletic performance, fan engagement, and operational efficiency within the sports domain.

Your primary responsibilities will include defining the strategic roadmap for sports technology, identifying emerging trends, and evaluating potential technology partners and solutions. You will manage a dedicated team of engineers, data scientists, and product managers, fostering a culture of innovation and continuous improvement. This role involves overseeing the entire product lifecycle for new technological initiatives, from concept generation and prototyping to testing, deployment, and post-launch analysis. You will collaborate closely with sports performance staff, coaching teams, marketing departments, and external research institutions to ensure technological advancements align with athletic goals and market demands. Budget management, project prioritization, and risk assessment will be integral aspects of the role.

The ideal candidate will possess a Master's or Ph.D. in a relevant field such as Computer Science, Engineering, Sports Science, or a related discipline. A minimum of 10 years of experience in technology development and innovation, with a significant portion focused on the sports industry, is required. Proven experience in leading cross-functional teams and managing complex technology projects is essential. Strong understanding of data analytics, AI/ML applications in sports, wearable technology, and performance tracking systems is highly desirable. Exceptional strategic thinking, leadership capabilities, and the ability to translate complex technical concepts into actionable business strategies are crucial. Excellent communication and presentation skills are needed to articulate vision and influence stakeholders across the organization and the broader sports technology landscape.