What Jobs are available for Theme Park Operations in Orlando?
Showing 11 Theme Park Operations jobs in Orlando
Theme Park Operations Manager
32801 Orlando, Florida
$95000 Annually
WhatJobs Direct
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Job Description
Our client is seeking a dynamic and experienced Theme Park Operations Manager to oversee the daily operations of a world-class entertainment venue. This role demands a leader with a passion for guest experience and a proven ability to manage complex operational functions. You will be responsible for ensuring the safety, efficiency, and profitability of various park departments, including attractions, food and beverage, retail, and guest services. A key aspect of this role involves collaborating with department heads to set operational goals, develop strategic plans, and implement best practices. The ideal candidate will possess strong leadership, problem-solving, and communication skills, with a keen eye for detail and a commitment to exceeding guest expectations. This role offers a hybrid work model, balancing on-site supervision with remote administrative tasks.
Key Responsibilities:
Key Responsibilities:
- Manage and direct the day-to-day operations of theme park departments to ensure seamless service delivery.
- Develop and implement operational policies and procedures to enhance guest satisfaction and safety.
- Oversee staff scheduling, training, and performance management for all operational teams.
- Monitor operational budgets, control costs, and identify opportunities for revenue enhancement.
- Ensure compliance with all safety regulations, health standards, and local ordinances.
- Collaborate with marketing and entertainment teams to support park events and promotions.
- Conduct regular park inspections to identify and address any operational issues or maintenance needs.
- Analyze operational data to identify trends, measure performance, and implement improvement strategies.
- Serve as a point of contact for guest feedback and resolve escalated guest issues promptly and professionally.
- Foster a positive and productive work environment for all park staff.
- Location: Primarily based in **Orlando, Florida**, with flexibility for hybrid work arrangements.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 5+ years of experience in theme park operations or a similar leisure and entertainment management role.
- Demonstrated leadership experience with the ability to motivate and manage diverse teams.
- Strong understanding of park operations, including attraction safety, guest flow, and F&B/retail management.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in operational planning, budgeting, and performance analysis.
- Ability to work flexible hours, including weekends and holidays, as required.
- Experience with park management software and systems.
- A passion for the entertainment industry and delivering exceptional guest experiences.
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0
Director of Theme Park Operations
32801 Orlando, Florida
$150000 Annually
WhatJobs Direct
Posted today
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Job Description
Our client, a premier entertainment destination, is looking for a visionary Director of Theme Park Operations to oversee and enhance the daily operations of its world-class theme parks in **Orlando, Florida**. This executive role demands exceptional leadership, strategic thinking, and a proven track record in managing large-scale entertainment venues. You will be responsible for ensuring the highest standards of guest experience, operational efficiency, safety, and profitability across all park divisions. Key responsibilities include developing and implementing strategic operational plans, managing budgets and financial performance, leading and motivating a diverse workforce of operational staff, fostering a culture of safety and compliance, overseeing attraction and entertainment operations, managing vendor relationships, and collaborating with marketing and creative teams to drive innovation and guest satisfaction. The ideal candidate will have extensive experience in theme park management or a related high-volume entertainment industry. Strong analytical and problem-solving skills are essential, as is the ability to thrive in a fast-paced, demanding environment. You must be adept at crisis management and possess excellent communication and interpersonal skills. This role requires a leader who is passionate about delivering unforgettable experiences to millions of guests each year. The ability to think creatively and implement new initiatives that enhance park operations and guest engagement is paramount. We are looking for someone who can inspire teams, drive continuous improvement, and ensure the long-term success and growth of our iconic theme park properties. This position offers a competitive salary, comprehensive benefits, and the opportunity to shape the future of family entertainment.
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1
Director of Theme Park Operations
32801 Orlando, Florida
$120000 Annually
WhatJobs Direct
Posted today
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Job Description
Our client, a leader in the entertainment and leisure industry, is looking for a dynamic and experienced Director of Theme Park Operations to oversee the day-to-day management of their flagship park. This pivotal role is responsible for ensuring exceptional guest experiences, maintaining operational efficiency, and driving profitability. Located in the heart of the theme park capital, **Orlando, Florida, US**, this position requires a hands-on leader who can inspire and manage large, diverse teams. You will be accountable for all aspects of park operations, including attraction management, food and beverage, retail, guest services, safety, and security. The ideal candidate will have a proven ability to develop and implement strategic operational plans, manage budgets effectively, and foster a culture of safety and excellence. Strong leadership, communication, and problem-solving skills are essential. You will work closely with marketing, finance, and human resources to achieve business objectives and enhance the overall guest journey. Experience in large-scale event management, visitor attractions, or hospitality is highly preferred. A Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with a minimum of 7 years of progressive operational leadership experience in the theme park or entertainment industry, is required. This is an incredible opportunity to shape the future of a world-renowned attraction and create unforgettable memories for millions of guests.
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2
Director of Theme Park Operations
32830 Orlando, Florida
$150000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client is seeking a visionary and results-driven Director of Theme Park Operations to oversee all operational aspects of a world-class entertainment facility located in Orlando, Florida, US . This senior leadership role demands exceptional strategic planning, team management, and a profound understanding of guest experience and safety protocols within a high-volume theme park environment. The Director will be responsible for ensuring the efficient and safe delivery of all park attractions, shows, food and beverage services, retail operations, and guest support functions. You will lead a large team of operational managers and staff, fostering a culture of excellence, innovation, and continuous improvement.
Key Responsibilities:
Qualifications:
This is an unparalleled opportunity to lead operations at one of the most exciting destinations in the world.
Key Responsibilities:
- Develop and execute strategic operational plans to enhance guest satisfaction, operational efficiency, and profitability.
- Manage daily park operations, ensuring seamless execution of all attractions, entertainment, and services.
- Oversee budgeting, financial performance, and resource allocation for the operations department.
- Implement and enforce rigorous safety standards, compliance regulations, and emergency procedures.
- Lead, mentor, and develop a diverse team of operational managers and front-line staff.
- Drive initiatives to improve the overall guest experience, from arrival to departure.
- Collaborate with marketing, creative, and maintenance departments to align operational strategies with business objectives.
- Analyze operational data to identify trends, areas for improvement, and opportunities for innovation.
- Manage relationships with external vendors and suppliers.
- Serve as a key member of the senior management team, contributing to the overall strategic direction of the park.
Qualifications:
- Bachelor's degree in Business Administration, Hospitality Management, or a related field; Master's degree preferred.
- 10+ years of progressive leadership experience in theme park or large-scale entertainment operations.
- Proven track record of successfully managing complex operational budgets and driving profitability.
- Extensive knowledge of theme park safety regulations and best practices.
- Demonstrated ability to lead, motivate, and develop large teams.
- Exceptional problem-solving, decision-making, and analytical skills.
- Strong understanding of guest service principles and experience in delivering exceptional guest experiences.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work flexible hours, including nights, weekends, and holidays, as required by park operations.
- Proficiency in relevant operational software and systems.
This is an unparalleled opportunity to lead operations at one of the most exciting destinations in the world.
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3
Executive Chef - Theme Park Operations
32819 Orlando, Florida
$110000 Annually
WhatJobs Direct
Posted today
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Job Description
Our client, a world-renowned entertainment destination in Orlando, Florida, US , is seeking an exceptional Executive Chef to lead culinary innovation and operations across multiple high-volume theme park venues. This pivotal role demands a creative culinary artist with extensive experience in managing large-scale food and beverage operations, developing diverse menus, and upholding the highest standards of quality and safety. The Executive Chef will be responsible for overseeing all kitchen staff, from sous chefs to line cooks, ensuring exceptional food preparation and presentation. Key duties include menu conceptualization, recipe development, cost control, inventory management, and maintaining strict adherence to health and safety regulations. You will also play a crucial role in training and mentoring culinary talent, fostering a positive and productive work environment. This position requires a strategic thinker who can collaborate with marketing and operations teams to create unique dining experiences aligned with park themes and guest expectations. A passion for culinary excellence, combined with strong leadership and organizational skills, is essential. The ideal candidate will have a deep understanding of food trends, a commitment to sourcing high-quality ingredients, and the ability to manage budgets effectively while maximizing profitability. Join us to craft unforgettable culinary journeys for millions of guests annually.
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4
Senior Theme Park Operations Manager
32801 Orlando, Florida
$90000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a world-renowned leader in the Hospitality & Tourism industry, is seeking a seasoned and dynamic Senior Theme Park Operations Manager to oversee key operational areas at their iconic attraction in Orlando, Florida, US . This position demands exceptional leadership, a passion for guest experience, and a proven track record in managing large-scale entertainment operations.
As a Senior Operations Manager, you will be responsible for the day-to-day management of multiple departments, ensuring the highest standards of safety, efficiency, and guest satisfaction. You will lead a diverse team of operational staff, drive performance improvements, and contribute to the overall strategic planning and execution of park operations. This role requires strong problem-solving abilities, excellent communication skills, and the capacity to thrive in a fast-paced, high-volume environment.
Key Responsibilities:
As a Senior Operations Manager, you will be responsible for the day-to-day management of multiple departments, ensuring the highest standards of safety, efficiency, and guest satisfaction. You will lead a diverse team of operational staff, drive performance improvements, and contribute to the overall strategic planning and execution of park operations. This role requires strong problem-solving abilities, excellent communication skills, and the capacity to thrive in a fast-paced, high-volume environment.
Key Responsibilities:
- Oversee the daily operations of assigned theme park departments, including rides, attractions, shows, and guest services.
- Ensure strict adherence to safety protocols, emergency procedures, and operational guidelines.
- Manage and develop a team of supervisors and hourly associates, fostering a positive and productive work environment.
- Monitor operational performance metrics, identify areas for improvement, and implement corrective actions to enhance efficiency and guest experience.
- Develop and manage operational budgets, controlling costs and maximizing revenue opportunities.
- Collaborate with other departments, including entertainment, marketing, and maintenance, to ensure seamless park operations and deliver exceptional guest experiences.
- Respond effectively to guest inquiries, complaints, and emergencies, ensuring timely and satisfactory resolutions.
- Implement and uphold company standards for cleanliness, presentation, and service quality.
- Participate in strategic planning initiatives, including new attraction openings and operational enhancements.
- Train and mentor staff on operational procedures, safety standards, and guest service best practices.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field (or equivalent experience).
- Minimum of 6 years of progressive experience in theme park or large-scale entertainment operations management.
- Proven leadership skills with the ability to motivate and manage diverse teams.
- Strong understanding of theme park operations, including safety regulations, crowd management, and guest flow.
- Excellent problem-solving, decision-making, and conflict-resolution skills.
- Exceptional communication, interpersonal, and customer service skills.
- Ability to work flexible hours, including nights, weekends, and holidays, as required by park operations.
- Proficiency in operational planning and budget management.
- Passion for the entertainment and hospitality industry.
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5
Remote Theme Park Operations Manager
32801 Orlando, Florida
$110000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client is seeking an experienced and visionary Remote Theme Park Operations Manager to oversee various aspects of park operations. This is a fully remote position, allowing you to manage and optimize park functions from a distance. You will be responsible for developing and implementing operational strategies that ensure guest satisfaction, safety, efficiency, and profitability. This role requires a deep understanding of theme park dynamics, including ride operations, guest services, entertainment, and safety protocols. You will leverage technology and data analytics to identify areas for improvement, streamline processes, and enhance the overall guest experience. Key responsibilities include developing operational budgets, managing staffing levels and training programs, ensuring compliance with all safety regulations, and collaborating with other departments to coordinate park-wide initiatives. The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 8 years of progressive experience in theme park or large-scale entertainment operations. Exceptional leadership, problem-solving, and decision-making skills are essential. You must be adept at utilizing remote management tools and communication platforms to effectively lead and motivate teams. This is a unique opportunity to shape the operational excellence of a renowned leisure destination from a remote setting, contributing to its continued success and growth. The position demands a strategic mindset, a commitment to high standards of service, and the ability to drive operational improvements through innovative solutions and effective remote leadership. You will be instrumental in setting the operational tone and ensuring a magical experience for all park guests.
Key Responsibilities:
Key Responsibilities:
- Develop and implement operational plans and procedures for park attractions and services.
- Manage departmental budgets and control operational costs.
- Oversee staffing, training, and performance management for operational teams.
- Ensure adherence to safety standards, emergency procedures, and regulatory compliance.
- Analyze operational data to identify trends and implement improvements.
- Coordinate with marketing, entertainment, and other departments for park-wide events and initiatives.
- Manage guest service standards and resolve escalated guest issues.
- Implement and manage technology solutions for operational efficiency.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 8+ years of experience in theme park or entertainment operations management.
- Proven experience in remote team leadership and management.
- Strong understanding of theme park operations, safety regulations, and guest experience principles.
- Excellent analytical, problem-solving, and decision-making abilities.
- Proficiency in relevant operational software and remote collaboration tools.
- Exceptional communication and interpersonal skills.
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6
Senior Theme Park Operations Manager - Remote Oversight
32830 Orlando, Florida
$95000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a world-renowned leader in the hospitality and entertainment industry, is seeking a highly experienced and dynamic Senior Theme Park Operations Manager to oversee key operational functions remotely. This is a unique opportunity to leverage your extensive experience in managing large-scale attractions and guest services from a home-based setting, contributing to the magical experiences of millions. The ideal candidate will possess a deep understanding of theme park operations, including ride safety, guest flow management, staffing, budgeting, and emergency preparedness. You will be responsible for setting operational standards, implementing best practices, and ensuring the highest levels of guest satisfaction and safety across multiple park areas. While the role is primarily remote, occasional travel to the park location for strategic planning and oversight may be required. You will work closely with on-site management teams, providing guidance, support, and performance analysis to ensure operational excellence. Key responsibilities include developing operational strategies, monitoring key performance indicators (KPIs), managing operational budgets, and identifying opportunities for efficiency improvements. A strong understanding of HR practices, including recruitment, training, and performance management, is essential. You will also play a crucial role in incident management, ensuring swift and effective resolution of any operational challenges. We are looking for an innovative and results-driven leader who can inspire teams and maintain a high level of operational efficiency from a distance. Excellent communication, leadership, and problem-solving skills are paramount. The ability to analyze complex operational data and translate insights into actionable plans is critical. This position requires a proactive and strategic thinker dedicated to upholding the client's reputation for exceptional guest experiences.
Key Responsibilities:
Key Responsibilities:
- Oversee and guide daily theme park operations from a remote perspective.
- Develop and implement operational strategies to enhance guest experience and safety.
- Monitor key performance indicators (KPIs) and drive improvements in efficiency and service quality.
- Manage operational budgets and control costs effectively.
- Collaborate with on-site management teams to ensure seamless execution of park operations.
- Develop and enforce safety protocols and emergency response plans.
- Ensure compliance with all relevant regulations and industry standards.
- Lead initiatives for process improvement and operational innovation.
- Analyze guest feedback and implement changes to enhance satisfaction.
- Support staffing, training, and performance management initiatives for operational teams.
- Prepare regular operational reports and presentations for senior leadership.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in theme park or large-scale entertainment operations management.
- Proven track record of successfully managing complex operational environments.
- Strong understanding of guest services, safety regulations, and operational best practices.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to analyze data and develop strategic solutions.
- Proficiency in operational management software and tools.
- Ability to work independently and effectively in a remote setting.
- Willingness to travel to the park location as needed for key meetings and oversight.
- Experience in crisis management and incident response is a plus.
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7
Guest Services Manager
32819 Orlando, Florida
$65000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a world-renowned theme park and resort, is seeking a motivated and experienced Guest Services Manager to lead their front-line guest experience team in Orlando, Florida, US . This role is pivotal in ensuring every guest receives exceptional service, creating memorable experiences that uphold the brand's reputation for excellence. You will be responsible for managing a team of guest service professionals, overseeing daily operations at guest relations desks, and resolving guest concerns with professionalism and efficiency. This position demands strong leadership skills, a passion for hospitality, and the ability to thrive in a fast-paced, high-volume environment.
Responsibilities:
Responsibilities:
- Supervise, train, and mentor guest services staff, fostering a positive and high-performance team culture.
- Oversee daily operations of guest relations, information, and concierge services.
- Ensure all guest interactions are handled with professionalism, courtesy, and a focus on problem resolution.
- Respond to and effectively manage guest complaints and special requests, striving for first-contact resolution.
- Develop and implement service standards and procedures to enhance the overall guest experience.
- Monitor guest feedback and identify areas for improvement, implementing corrective actions as needed.
- Manage staffing levels, scheduling, and labor costs to meet operational needs.
- Collaborate with other departments to ensure seamless guest experiences throughout the resort.
- Maintain a high level of product and service knowledge to assist guests accurately.
- Handle cash, credit card transactions, and other financial matters with accuracy and integrity.
- Conduct regular team meetings to communicate updates, share best practices, and address concerns.
- Act as a point of escalation for complex guest issues and provide appropriate solutions.
- Ensure all guest service areas are clean, organized, and well-maintained.
- Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
- Minimum of 4 years of experience in guest services, hospitality, or customer relations, with at least 2 years in a supervisory or management role.
- Proven track record of delivering exceptional customer service and resolving guest issues effectively.
- Strong leadership, coaching, and team-building skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Ability to remain calm and professional under pressure in a high-volume environment.
- Proficiency in using customer relationship management (CRM) software and standard office applications.
- Flexibility to work varied shifts, including weekends and holidays, as required by the nature of the business.
- Passion for the hospitality industry and creating memorable guest experiences.
- Knowledge of theme park operations or resort environments is a plus.
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8
Guest Services Associate $17.50/hour
32806 Orlando, Florida
Travel + Leisure Co.
Posted 2 days ago
Job Viewed
Job Description
**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Now hiring for Club Wyndham Bonnet Creek Resort.**
**The pay for this position is $17.50/hour**
**How You'll Shine:**
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. You'll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
**How You'll Make an Impact:**
+ Bring smiles to guests from around the world by providing warm welcomes.
+ Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
+ Process cash and credit card transactions strictly following established procedures.
+ Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
+ Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
+ Reserve and confirm reservations for individuals and/or groups.
+ Provide guests with room rate quotes.
+ Respond to guest inquiries and concerns as quickly and completely as possible.
**What You'll Bring:**
+ Professional appearance and a positive, can-do attitude.
+ Excellent communication skills with the ability to read, write and understand English.
+ Ability to solve problems with minimal supervision.
+ Basic math skills and knowledge of proper cash handling procedures.
+ Ability to multitask and work in a fast paced environment.
+ Strong attention to detail and organization skills.
+ Basic computer and office skills.
**How You'll Be Rewarded:**
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
**_Note: Temporary and/or seasonal associates are ineligible for Paid Time Off._**
+ Medical
+ Dental
+ Vision
+ Flexible spending accounts
+ Life and accident coverage
+ Disability
+ Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
+ Wish day paid time to volunteer at an approved organization of your choice
+ 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
+ Legal and identify theft plan
+ Voluntary income protection benefits
+ Wellness program (subject to provider availability)
+ Employee Assistance Program
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Now hiring for Club Wyndham Bonnet Creek Resort.**
**The pay for this position is $17.50/hour**
**How You'll Shine:**
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. You'll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
**How You'll Make an Impact:**
+ Bring smiles to guests from around the world by providing warm welcomes.
+ Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
+ Process cash and credit card transactions strictly following established procedures.
+ Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
+ Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
+ Reserve and confirm reservations for individuals and/or groups.
+ Provide guests with room rate quotes.
+ Respond to guest inquiries and concerns as quickly and completely as possible.
**What You'll Bring:**
+ Professional appearance and a positive, can-do attitude.
+ Excellent communication skills with the ability to read, write and understand English.
+ Ability to solve problems with minimal supervision.
+ Basic math skills and knowledge of proper cash handling procedures.
+ Ability to multitask and work in a fast paced environment.
+ Strong attention to detail and organization skills.
+ Basic computer and office skills.
**How You'll Be Rewarded:**
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
**_Note: Temporary and/or seasonal associates are ineligible for Paid Time Off._**
+ Medical
+ Dental
+ Vision
+ Flexible spending accounts
+ Life and accident coverage
+ Disability
+ Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
+ Wish day paid time to volunteer at an approved organization of your choice
+ 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
+ Legal and identify theft plan
+ Voluntary income protection benefits
+ Wellness program (subject to provider availability)
+ Employee Assistance Program
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
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9