2133 Tourism Professionals jobs in Anaheim
Customer Service Representative - Customer Service
Posted 6 days ago
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Job Description
We're growing and we're looking for a detail-orientated representative to provide awesome customer service to our customers!
Shift: Monday through Friday / 8:00am - 4:30pm
Compensation: Range is $22.00-$25.00/hour dependent on relevant 3PL CSR experience. Some overtime will be required based on volume.
Job Responsibilities- Receive and process outbound orders by EDI, phone, fax or email in either our in-house WMS system or SAP.
- Prepare routing information, schedule appointments with carriers, and shipping documents.
- Prepare any follow-up to ensure delivery can be made by the specified dates required. Initiate tracers with carriers.
- Adjust or cancel orders and process inbound returns as requested.
- Access customer's online shipping or receiving programs and update records for individual accounts.
- Send daily, weekly or monthly reports to the customer as requested.
- Invoice processing
- 6 months+ in a high-volume customer service role with a 3PL strongly preferred.
- Working knowledge of Microsoft Word, Outlook, and Excel.
- Ability to organize and prioritize work and meet deadlines. Multi-tasking!
- Excellent customer service skills (friendly, courteous, helpful).
- Available to work some overtime as needed
- Wear jeans everyday!
- Advancement Opportunities- No degree required!
- Merit increases for performance
- Paid Time Off (Vacation - Accrued starting with first check, Sick and holiday after 90 days of employment).
- Holiday Premiums for holidays worked (no wait time for this benefit! If your shift starts on a holiday, you'll receive a holiday premium even if you are in your first 90 days!)
- Low medical premiums for you and your family Company covers 70%
- Paid Life Insurance and AD&D.
- Employee Stock Ownership Plan (ESOP) & 401K with Company Matching. (Employees own 42% stock in the company.)
E-Verify
States Logistics Services Inc participates in E-Verify. All newly hired associates are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify identity and employment eligibility.
A little about who we are:
States Logistics Services, Inc. is a third-party logistics company (3PL) specializing in all aspects of supply chain management. Started in 1958, as a warehousing and trucking company with two customers, we have since grown to a fully integrated provider of third-party logistics services with an extensive client base. States Logistics currently has a combination of 13 public and contract warehouses in Southern California and Arizona servicing a wide range of industries. Our focus on service and operational execution has enabled us to be rated the "Best of the Best" within our customers' distribution networks. As an ESOP (Employee Stock Ownership Plan) organization our employees are the shared owners of the company and are dedicated to delivering exceptional levels of service to our customers.
We are an equal opportunity employer.
Customer Service
Posted 2 days ago
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Job Duties
- Operate all equipment.
- Stock ingredients from delivery area to storage, work area, walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility approximately daily.
Training Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from over up to 500 degrees or higher. Sharp edges and moving mechanical parts.
SENSING: Talking and hearing on the telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.
TEMPERMENTS: The ability to direct activities, perform repetitive tasks, work along and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".
WALKING: Walking is generally in short distances for short durations. Delivery personnel must travel between the store and the delivery vehicle and from the delivery vehicle to the customer's location.
SITTING: Paperwork is normally completed in an office at a desk or table.
LIFTING: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacking onto shelves up to 72" high.
CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried form the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. During delivery, carry pizzas, sides, and beverages while performing "walking" and "climbing" duties.
DRIVING: Deliver pizzas within a designated delivery area. A team member may make several deliveries per shift.
PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"-30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled.
CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. During delivery of product, navigation of five or more flights of stairs may be required.
STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 40-45 seconds at a time, repeated continuously during the day. Forward bending is also present at the front counter when stocking ingredients.
CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas.
REACHING: Reaching is performed continuously; up, down, and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing a pizza from an the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
MACHINE, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer service
Posted 2 days ago
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Marshalls - 735 East Huntington Drive, Monrovia, CA 91016, United States of America (Retail Associate / Team Member) As a Customer Service Associate at Marshalls, you'll: Create a positive internal and external customer experience; Take an active role in training and mentoring Associates on front end principles; Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates; Provide and accept recognition and constructive feedback; Promote credit and loyalty programs.Hiring Immediately >>
CUSTOMER SERVICE
Posted 6 days ago
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Job Description
CUSTOMER SERVICE REP ‼️INTERVIEWING NOW, IMMEDIATE HIRING‼️ Temp-Hire Opportunity Job Site: Whittier, CA ⏰Schedule: Monday-Friday (1st shift) Pay: $19-22/hr (commission eligibility up to 5% of salary per month once hired by the company) For more information call or text Susana, Register online: INTRODUCTION Are you ready to dive into the exciting world of sales support? We're on the lookout for a dynamic Customer Service Representative to join a lively team and add a dash of excitement to our customer interactions. Job Summary: As a Customer Service Representative, you'll be the engine that keeps the sales team running smoothly. From handling customer inquiries, supporting basic sales requests, and assisting with administrative tasks, you'll be at the heart of the "mission" to provide exceptional service. What we are looking for: Previous experience in a sales support or customer service role preferred, but a positive attitude is key! Strong communication skills, with a preference for bilingual candidates (Spanish speakers, we'd love to hear from you!). Excellent interpersonal skills and a knack for teamwork. Proficiency in Microsoft Office Suite and experience with CRM software. Detail-oriented with strong organizational skills. Ability to thrive in a fast-paced environment and prioritize tasks effectively. High school diploma or equivalent required; additional education or training in sales or business administration is a plus. Daily use of CRM (NetSuite), Outlook and Excel. GREAT BENEFITS ARE OFFERED: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Customer Service
Posted 8 days ago
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Job Description
Experienced Customer Service Rep for this professional municipality in the Mira Loma area. Must have a minimum of 2 years customer service experience in a call center or heavy phone environment. Must be comfortable inputting customer service informat Customer Service, Customer, Retail, Staffing
Customer service
Posted 8 days ago
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Job Description
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the world's leading off-price retailer.
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintains a safe environment
- Other duties as assigned
Who We're Looking For: You.
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address: 564 W. Huntington
Location: USA Marshalls Store 0474 Monrovia CA
This position has a starting pay range of $16.50 to $17.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Customer service
Posted 8 days ago
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Job Description
Marshalls. At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether youre working in Customer Service, Customer Experience, Support
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Customer Service
Posted 8 days ago
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Cardenas Markets - JobID: (Retail Associate / Team Member) As a Customer Service Associate at Cardenas Markets, you'll: Greet and interact with customers, address questions or concerns in a friendly, service-oriented manner; Utilize POS and credit card system, handle cash and maintain balanced cash drawers; Process returns, refunds, overcharges, and credits; Schedule coverage for Cashiers and Courtesy Clerks' breaks; Complete beginning and end-of-shift procedures.Hiring Immediately >>
Customer Service Representative, Housing Customer Service Center
Posted 8 days ago
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Job Description
USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.
USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe, and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do.
We are seeking a Customer Services Representative to join our rapidly growing team. The Customer Services Representative will be the first point of contact for our students, faculty, staff, parents, and guests. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today!
The Accountabilities:
- Provides customer service to students, faculty, staff, and external customers. Meets customer needs, offers options, resolves problems, and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customers to other staff members. Maintains a friendly, helpful demeanor.
- Provides information regarding policies and procedures, terms and programs relating to service area for students, parents, faculty, administrators, staff, and outside customers.
- Identifies and prioritizes problems and issues related to service area. Performs research, offers solutions, options, and strategies. Refers to appropriate person or department as needed, and/or arranges for service. Gathers data as necessary for related offices such as Financial Aid, Admissions, Student Conduct and student issues using the University Information Systems. Tracks problem status until resolution is achieved. Maintains close contact with customer to give updates on progress toward resolution of issue or service request.
- Uses information systems to input data, maintains databases, performs research for projects or issues, generates reports, etc.
- Studies and maintains currency with all applicable policies and procedures, contracts, and related legal issues.
- Interprets terms and conditions of contracts, authorizes change/exceptions to contract terms, generates contracts for forms for distribution.
- Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices, and other related paperwork. Maintains quality/quantity standards. Verifies contracts or forms for completeness and accuracy of information. Updates and maintains all necessary records and/or logs.
- Represents department to students, parents, faculty, administrators, staff, and other outside customers. May act as a representative for the department at internal committee meetings such as Customer Service Planning Group. Makes formal presentations as assigned.
- Trains schedules, assigns, and prioritizes workloads. Interprets operating policies and procedures. Ensures timely completion of department's work. May lead student workers.
- Notifies appropriate personnel in the event of an emergency. Maintains complete and accurate records of all student-or staff-related safety incidents.
- Provides services including processing and delivery of mail and packages, e.g. UPS, Federal Express, Airborne, and U.S. Post Office. Receives key deposits and issues keys and/or maintains and balances a cash drawer on a daily basis. Assists in set up and scheduling of special events/promotions and equipment rental. Responsible for 24-hour pager coverage during holidays and weekends.
- Composes memos and letters based on knowledge of departmental and University policies and procedures. Compiles statistical reports and studies as requested.
- Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
The Qualifiers:
- Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience.
- Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience.
- Minimum Field of Expertise: Customer Service.
- Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.
- In addition, the successful candidate must also demonstrate, through ideas, words, and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity, and inclusion, well-being, open communication, and accountability.
What We Prefer:
- Preferred Education: Bachelor's Degree.
- Preferred Experience: 2 years.
- Preferred Field of Expertise: Student counseling, customer service.
The Trojan Family Rewards:
We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information, please visit benefits.usc.edu.
This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.
USC has great minds that transform the world with their talents and research. Will you be one? Join us!
FIGHT ON!
The hourly rate range for this position is $18.86 - $20.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.