162 Training Positions jobs in Austin

**Overview**

Your Future. Secured. ISC2 is a force for good. As the worlds leading nonprofit member organization for cybersecurity professionals, our core values Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn.

When you join ISC2, youll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.

**Position Summary**

The role of Learning and Development Specialist will sit within our Human Resources Team, reporting to the HR Business Partner. You will be responsible for leading learning & development support across ISC2, to ensure employees have the skills, knowledge and behaviours to perform effectively in their current and future roles.

As Learning and Development Specialist, you will play a crucial role in developing and delivering training and development activities across ISC2. You will be responsible for developing, coordinating, planning, and implementing high-quality learning and development support to enhance the skills and knowledge of our employees.

You will be passionate about providing high quality stakeholder support and be comfortable working independently, as well as with others, to ensure quality learning and development programmes are delivered effectively.

**Responsibilities**

+ Develop, organise and deliver quality training to employees, including scheduling, preparing materials and communication.

+ Be comfortable with delivering training and learning activities to remote, globally dispersed employees, mainly utilising Webex video meeting collaboration but also in-person training on occasions

+ Support the development of a long-term L&D strategy alongside the HR Business Partner and Senior Director, Human Resources, identifying skills gaps, development of pathways and training to support teams across ISC2

+ Maintain accurate records of training activities. Record keeping will include updating employee attendance, monitoring completion of training, surveys and analysing evaluation results, to ensure accurate provision of learning and development for current and future L&D needs, to support L&D strategy.

+ Develop skills matrices and identify training and development needs to influence future L&D activities across the organization in line with L&D strategy

+ Manage communications relating to L&D including emails, meetings and communication of training opportunities

+ Ability to prioritise and organise time to deliver multiple tasks with a high level of attention to detail

+ Experience of taking ownership of stakeholders, proactively understanding their needs and seeking to find the best possible solution to their queries

+ An understanding of how to work collaboratively and inclusively within a diverse team, to deliver quality services to our stakeholders

**Behavioral Competencies**

+ Passionate about delivering excellent stakeholder service

+ Effective organization skills and the ability to multitask

+ Ability to work effectively in a group as well as independently with minimal supervision while maintaining a high level of quality

+ Self-motivated

+ Interact in a cooperative and professional manner with others

+ Detail oriented and good follow-up skills

+ Ability to problem solve in a timely manner

+ Ability to handle confidential information with discretion

**Qualifications**

+ Strong communication skills with the ability to adapt communication for stakeholders at all levels, and the ability to communicate effectively using a range of techniques

+ Excellent presentation and facilitation skills; confident at presenting and delivering training to both anin-person or a remote audience

+ Ability to design and create engaging and effective learning materials (e-learning, instructor led and blended)

+ Excellent written and spoken communication skills in English

+ Must have excellent PC skills including MS Office suite (Word, Excel, Power Point, Outlook), internet and web applications/navigation

+ Experience with an LMS System or other learning technologies

+ Experience conducting surveys, interviews and job analysis as well as experience measuring training effectiveness (ROI analysis or similar)

+ Strong change management experience and supporting change through training

+ Sales team specific training development and delivery is desirable

+ Experience with adult learning principles and curriculum design is a plus

**Education and Work Experience**

+ Bachelors Degree Level in Human Resources, Business Administration, Psychology, Education or a related subject field

+ HR Qualification preferred, but not essential

+ Minimum of 5 years experience in a Learning and Development role, including delivering and developing L&D or training programmes for employees

**Physical and Mental Demands**

+ Work extended hours when necessary

+ Up to 10% travel may be required

+ Remain in a stationary position, often standing or sitting, for prolonged periods

+ Regular use of office equipment such as a computer/laptop and monitor computer screens

**Job Locations** _US-Remote_

**Posted Date** _1 month ago_ _(6/12/2025 4:21 AM)_

**_Job ID_** _2025-2124_

**_# of Openings_** _1_

**_Category_** _Human Resources_

• Design, develop, and maintain complex, time-sensitive training programs and materials-including SCORM-compliant e-learning modules, manuals, job aids, and quick-reference guides-using effective instructional design methodologies, while managing training documentation, tools, and learning systems.
• Partner and coordinate with Subject Matter Experts (SMEs) and key stakeholders in course design and curriculum development to ensure the use of effective content, instructional strategies, and clearly define learning objectives.

• Facilitate engaging, high-quality training sessions (ILT, CBT, hybrid) through in-person workshops, online training, and blended learning approaches to ensure successful learner outcomes.
• Lead the planning, coordination, and management of comprehensive training schedules, ensuring timely delivery of programs, strategic alignment with underwriting business goals and effective resource utilization.

• Evaluate training effectiveness through feedback and performance data, identifying opportunities for process improvement and contributing to team efficiencies via targeted learning interventions.
• Generate and present training reports to department managers, providing insights and recommendations to drive continuous improvements.

• Lead or participate in meetings, collaborating with multi-disciplinary teams across the organization to assess training needs and develop, implement, and communicate comprehensive training plans and progress.
• Work in tandem with the Quality and Training Analysts and Agent Auditors to evaluate, create, or update processes and training resources.
• Serve as a liaison with the HR Learning and Development team to support department and organizational training initiatives.
• Participate in UAT and department initiatives to identify system, process or procedure changes and develop training methods for user readiness and adoption.

• Provide coaching and mentorship to team members and leaders to improve performance and promote a knowledge-sharing culture through the development of internal learning channels and collaboration.
• Assist with other departmental support activities as required.

• Bachelor's degree in Human Resources, Education, Communication, or a related field (or equivalent work experience).
• 5+ years of experience in instructional design, course development, and e-learning in corporate or institutional settings, utilizing tools such as Adobe Captivate, Snagit, Camtasia and PowerPoint.
• 5+ years of experience in Instructor-Led Facilitation, with a demonstrated ability to deliver engaging training sessions in-person, virtually, and in blended learning environments.
• In-depth knowledge of Adult Learning Theory, ADDIE instructional design model, and e-learning compliance standards (SCORM, AICC).
• Expertise in Learning Management Systems (LMS) administration, conducting training evaluations, and performing data analysis.

• Certification in Training and Development (e.g., APTD, CPTD) or other relevant certifications.
• Knowledge of property and casualty insurance and supporting technology platforms such as Guidewire, Vexcel, CoreLogic.

• Deliver one-on-one and group training (virtual and onsite) to financial institutions on Abrigo's credit and lending software solutions, with a focus on train-the-trainer education.
• Guide clients through the effective use of our software to meet their unique business processes and lending strategies.
• Act as a trusted advisor and subject-matter expert, demonstrating deep understanding of credit and lending processes.
• Partner with implementation and project management teams to support a smooth and successful client experience.
• Complete all post-training documentation and follow-up to ensure client readiness and satisfaction.
• Provide consultative support throughout the client lifecycle, including product enhancement feedback and strategic insights.
• Develop and continuously improve training materials, knowledge base content, and other educational resources aligned with product updates and client feedback.
• Contribute to internal enablement by training peers and cross-functional teams on product functionality and best practices as needed.
• Continuously improve your product expertise through ongoing learning and active participation in team knowledge sharing.
• Other responsibilities as assigned.

• 3+ years of experience in SaaS training or management consulting, or 5+ years in credit and lending roles within a financial institution.
• Demonstrated ability to tailor content and delivery style for various audiences, including executives and front-line users.
• Proven ability to quickly learn and adapt to new software platforms, with a track record of translating technical features into practical, user-friendly guidance.
• Excellent communication and facilitation skills-in-person, virtually, and in written and visual formats.
• Demonstrated customer-first mindset with a proactive approach to ensuring client satisfaction, resolving issues, and building long-term trust.
• Strong problem-solving skills and ability to adapt to various client environments and processes.
• Comfort working independently while also contributing to team-wide process improvements and initiatives.
• Bachelor's degree or equivalent years of experience.
• Willingness to travel domestically up to 50% of the time.
• Strong understanding of commercial lending processes or loan origination systems is a plus.

• Market competitive total rewards package
• To be part of the Heart & SOUL of a winning company with an inspiring mission
• The opportunity to Make Big Things Happen
• Competitive salary along with full health benefits with an HSA option
• Flexible PTO and bank holidays
• 401(k) plan and company match

• $26 - $29/hour based on previous experience.
• Training Enrollments and Communication:
  • Coordinate with Commercial Excellence team to align on new employee educational needs.
  • Manage training enrollments, including registration, scheduling, and trainee communication.
  • Coordinate with trainers, instructors, the events team, and trainees to ensure smooth training logistics.
  • Communicate training details, schedules, and updates via email, LMS announcements, or other channels.
  • Leverage education and tracking tools such as LMS, Cvent, SmartSheets, etc.
• Certification Path Tracking:
  • Monitor and track progress of employees through certification paths within the Learning Management System (LMS) and other ancillary tools.
  • Ensure accurate recording of completed courses, assessments, and certifications in compliance with SOPs.
  • Collaborate with education and department managers to verify compliance with certification requirements.
  • Generate standard reports on training completion, compliance, and performance metrics.
• Continuous Improvement:
  • Identify opportunities to enhance training processes, streamline workflows, and improve user experience.

• Bachelor's degree in a relevant field (e.g., Education, HR, Information Technology).
• Experience with LMS administration and training coordination.
• Experience navigating Microsoft office platforms, specifically outlook, teams, and excel for data evaluation and management.
• Strong communication skills and attention to detail.
• Proficiency in LMS platforms and related tools.