Training Specialist, Retail
Posted 4 days ago
Job Viewed
Job Description
Under the direction of the Director of Retail Operations, the Training Specialist is responsible for the effective training of all team members within the Retail Departments. Validates quality of service and operational standards and providing support to leadership for all training tasks and activities. Works closely with the Retail Director and Managers to provide consistency via the Yaamava' Resort & Casino Service Excellence program to support team members to deliver a Best-in-Class experience for guests and remain current in compliance training programs. Plays a role in ensuring a clean and safe environment for all patrons, team members and vendors, while safeguarding enterprise assets and guaranteeing departmental integrity.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Develops, coordinates, and conducts effective training programs to maintain or improve team member job skills using appropriate industry best practices for content delivery. Facilitates learning via classes, workshops, hands-on-coaching, and mentoring. Develops and delivers a best practice process for administering training including training room scheduling, facilities set-up and catering, manage and administer all materials for training classes, communications - invitations, pre-work, reminders, follow-up, class attendance processing, completion status and evaluations. Conducts on-the-job and classroom training on enterprise, departmental, functional, and job-specific policies/procedures.
2. Manages and monitors training effectiveness aligned with compliance and state laws regarding health standards and programs related to guest experience standards, standard operating procedures/guidelines and onboarding of new team members.
3. Develops alternate training methods if expected improvements are not met. Identifies and evaluates external sources of training materials and courses.
4. Assists with new hire orientation for all new team members. This includes classroom training as well as follow-up to verify job proficiency and answer questions.
5. Assists in the review and update of training manuals. Maintains ongoing development of general training instructions, checklists, and visual aids. Makes recommendations for improvements and/or changes to training materials, courses, etc. Helps ensure policy and procedure compliance with continuous training and refresher training of all team members.
6. Follows-up with new team members regularly. Attends meetings and seminars to obtain information useful for training.
7. Performs other duties as assigned to support the efficient operation of the department.
EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS
- High School diploma or equivalent (GED) required.
- Bachelor's degree from an accredited college or university preferred.
- Minimum two (2) years training experience required.
- Previous experience within hospitality or luxury retail fashion preferred.
- Experience in instructional design, assessing needs, performance measurement, training delivery, and training evaluation preferred.
- Must have the ability to communicate verbally across all levels of the enterprise.
- Must have good presentation skills.
- Intermediate proficiency in Microsoft Office required. (Word, Excel, Access and PowerPoint).
- Experience with development, assessment or review of quality assurance policies, procedures, processes and internal controls preferred.
- Must possess excellent leadership and mentoring skills.
- Must be self-motivated and confident.
- At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
- Select One of the Following for Driving Responsibilities : No Driving Responsibilities: Role does not require a driver's license or insurance.
The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.
- Primary work environment is in a climate-controlled office setting.
- Work requires travel to attend meetings, trade shows, and conferences.
- Incumbents may be required to work evening, weekend and holiday shifts.
- Must be able to work in a fast-paced, high-demand environment.
- Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.
- Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
- Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.
- Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.
- Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.
- Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.
- Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.
- The employee may be exposed to fumes or airborne particles including secondhand smoke.
Reasonable accommodation will be made in compliance with all applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
Technical Training Specialist
Posted 7 days ago
Job Viewed
Job Description
Step into a role that goes beyond just training it's about empowering people at every level, sparking professional growth, and creating lasting impact. The Technical Training Specialist role is ideal for someone well-versed in partnering with organizational stakeholders to assess training needs and identify the right materials and methods for employees and judicial officers alike. The ideal candidate brings a strong background in training needs assessments, course design, curriculum development, and ensuring training compliance. If you thrive on collaboration, innovation, and transforming ideas into engaging learning experiences, this is your chance to lead the way. Initial work and training will be conducted onsite in Riverside, with the possibility of transitioning to remote work after training. Apply today and help us shape a smarter, stronger future.
The ideal candidate shall possess one of the following options:
Education: Bachelor's degree from an accredited college or university with major course work in instructional design, education, information systems, public administration, business administration, or closely related field.
Experience: Two (2) years of experience designing and delivering staff training programs.
Education: High School diploma or GED Experience: Six (6) years of experience designing and delivering staff training programs.
For a complete list of the qualifications and essential duties, please refer to the job description.
About the Riverside Superior Court
Riverside is the fourth largest county in California and the 10th largest in the United States. There are fourteen court facilities spanning 7,300 square miles that serves Riverside's 2.4 million residents. The courts and its employees hold a unique role in the public sector. The mission of the Riverside Superior Court is, "in a fair, accessible, effective, and efficient manner, resolve disputes arising under the law and interpret and apply the law consistently, impartially, and independently to protect the rights and liberties guaranteed by the Constitutions of California and of the United States."
Competitive Compensation Package
At Riverside Superior Court, we reward hard work and dedication!
We offer:
- An annual merit increase for satisfactory job performance
- A robust benefit plan including medical, dental, vision, disability and life insurance
- A pension plan provided by the California Public Employer's Retirement System also known as CalPERS. You will contribute between 7% and 8% of your biweekly pay, depending on your membership status
- Optional deferred compensation programs
- Generous leave accruals
- Fourteen (14) paid holidays
- Bereavement leave
- Tuition discounts
- Qualified employer for Public Service Loan Forgiveness (PSLF) or Temporary Expanded PSLF (TEPSLF) Certification
Application Process
All applicants are required to submit a completed online application and supplemental questionnaire. To learn more about how to create an application, please click HERE. Rsums will not be accepted in lieu of the required application and supplemental questionnaire. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all current and previous related work experience. When listing Court experience, please include dates and classification of each position held, if more than one. Selection Procedures:
Step I: All applications will be screened to identify candidates who meet the minimum requirements of the position. Those candidates passing this step may be referred to step II in the selection process. Step II: Those candidates whom are successful in the previous step may be reviewed by the Subject Matter Experts. Successful candidates may be invited to participate in the oral interview. Step III: Those candidates whom are successful in the previous step may be invited to an in person oral interview where you will also present a 15-20 minute training presentation. Those candidates who are successful in the interview (weighted 100%) may be placed on the eligible list. Placement on the eligible list is not a guarantee of employment. Additional steps for the selection process will include background and reference checks.
Status Notifications
You will be notified by email and/or text message during the process of this recruitment through governmentjobs.com. Please check your email spam/junk folders and accept emails ending with governmentjobs.com and riverside.courts.ca.gov. If your information changes, please update your profile at Reasonable Accommodations Riverside Superior Court provides reasonable accommodations upon request for applicants with disabilities. Please contact the Human Resources Department at or if you feel you will need an accommodation for any aspect of the selection process. The Human Resources Department requests that it be advised of special needs at least five days prior to the examination so that a reasonable accommodation may be made.
At the Superior Court of California, County of Riverside, we are committed to not only providing a rewarding career but also taking care of our employees in every way possible. We understand that your health and well-being are just as important as your work, which is why we offer a powerhouse benefits package designed with YOU in mind. Here's what you get when you join our team:
- Top-Tier Health Coverage: Premium medical plans through CalPERS, plus Delta Dental and VSP Vision to keep you and your family healthy and smiling.
- Substantial Contributions: Receive court contributions towards the cost of medical, dental, and vision benefits for you and your family. Eight of our ten medical plan options are covered at 100%, which means you will have absolutely zero out-of-pocket monthly premium costs, helping you stay healthy without breaking the bank!
- Medical, Dental & Vision Insurance Court Contributions:
- Employee Only: $1,208/month
- Employee + 1 Dependent: $,247/month
- Employee + Family: 2,791/month
- Financial Flexibility: Save smart with a Flexible Spending Account (FSA) for healthcare and dependent care expenses.
- Peace of Mind: Secure supplemental life insurance and comprehensive short-term and long-term disability benefits through Lincoln Financial.
- Court paid basic life/accidental dismemberment (AD&D) insurance in the amount of: 50,000/ 50,000.
- Golden Retirement: Build a strong future with a CalPERS pension, Nationwide 457(b) retirement savings options and a 401(a) account where the court contributes 50 per pay period.
- Emotional Wellness: Access confidential support through our court provided Employee Assistance Program (EAP) whenever you need it.
- Work-Life Balance You Can Count On:
- Generous Paid Time Off
- 14 Paid Holidays
- Alternative Work Schedule:
- 9/80 Schedule: Work 80 hours over 9 days.
- 4/10 Schedule: Work four 10-hour days with a three-day weekend, every week.
- Hybrid Work Options: Some positions may qualify for a hybrid schedule, blending in-office collaboration with the convenience of remote work.
- Bereavement Leave for life's toughest moments
- Tuition Discounts to help you grow and learn
- Crushing Student Debt? We've got you covered. We offer eligibility for Public Service Loan Forgiveness (PSLF) and Temporary Expanded PSLF (TEPSLF) Certification so you can keep building your career and wipe out your student loans.
- This is more than a jobit's a career with purpose, benefits, and a team that's got your back.
Training Coordinator
Posted 10 days ago
Job Viewed
Job Description
Duration: 12 months Contract
Job Description:
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Coordinate in-person plant trainings including, those for Safety, Quality, and SPS, and capture info in the My Learning Link system with support from HR Dept.
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Conduct surveys to determine training needs within the DC.
-
Select and/or develop training material with the help of other team members and best practices from other plants.
-
Apply tests and/or evaluations to people in training to measure the progress and effectiveness of the training.
-
Support planning and execution of trainings related to SPS category requirements in coordination with category owners.
-
On-boarding:
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With help of Safety and Quality depts as necessary, deliver on-boarding training and plant tours to new hires and ensure all on-boarding checklist items are completed on timely basis.
-
Assist in associate conversion by ensuring newly converted associates spend time in the learning corner for 100% Customer Essentials completion within first 30 days.
Responsibilities:
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Ensure trainees are getting certified in timely basis, scheduling training w/ team leaders and trainers for production, material handling, and shipping processes.
-
Learn critical processes to become a trainer for those processes.
-
Develop/improve and administer "train the trainer" training to process trainers.
-
Identify priorities for cross-training and schedule trainings with Dept Supervisor
-
Ensure trainings for process changes (originating in QT9 or elsewhere) are documented and carried out in timely basis by the trainers.
-
Manage certification forms, Training Matrix & E-Versatility training platform to ensure it reflects current training status.
-
Validate effectiveness of training by supporting weekly process line audits
-
Develop and manage an offline training center for new hires to learn key skills (quality, DISS, LDS,,etc).
-
Establish operator skill level re-evaluation procedure and requirements, and coordinate re-evaluations with Production Supervisor to follow cadence dictated within E-Versatility
-
Help develop new training documentation.
-
Connectivity Resource/Issue Resolution- Assist with hourly employee connectivity and help to resolve issues with connecting, passwords, and PC errors. Connect new hires to the Self Service tool and introduce to the Learning Corner. Submit learning rosters for courses tracked by supervisors. Pulls data to report on MLL completion status. Learning Corner ownership.
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Digital Tools- Assist in management of eVersatility, DISS, COMET, LDS.
Experience:
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1+ years of experience in training coordination, learning & development, or operations within a manufacturing or distribution environment.
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Ability to create and manage training documentation and certification records.
-
Basic knowledge of safety, quality, and lean manufacturing principles (e.g., SPS).
-
Ability to assess training needs and evaluate training effectiveness.
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Strong organizational and time management skills with the ability to manage multiple priorities.
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Excellent communication and interpersonal skills; comfortable speaking in front of groups.
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Detail-oriented with a proactive approach to problem-solving and continuous improvement.
Skills:
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Experience with onboarding programs and process training in a logistics or industrial setting.
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Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
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Experience with Learning Management Systems (LMS), preferably My Learning Link (MLL), eVersatility, or similar platforms.
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Familiarity with digital tools such as DISS, COMET, and LDS is a plus.
Education:
- Associate's degree
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ( .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Training Coordinator
Posted today
Job Viewed
Job Description
**Job Description:**
+ Coordinate in-person plant trainings including, those for Safety, Quality, and SPS, and capture info in the My Learning Link system with support from HR Dept.
+ Conduct surveys to determine training needs within the DC.
+ Select and/or develop training material with the help of other team members and best practices from other plants.
+ Apply tests and/or evaluations to people in training to measure the progress and effectiveness of the training.
+ Support planning and execution of trainings related to SPS category requirements in coordination with category owners.
+ On-boarding:
+ With help of Safety and Quality depts as necessary, deliver on-boarding training and plant tours to new hires and ensure all on-boarding checklist items are completed on timely basis.
+ Assist in associate conversion by ensuring newly converted associates spend time in the learning corner for 100% Customer Essentials completion within first 30 days.
**Responsibilities:**
+ Ensure trainees are getting certified in timely basis, scheduling training w/ team leaders and trainers for production, material handling, and shipping processes.
+ Learn critical processes to become a trainer for those processes.
+ Develop/improve and administer "train the trainer" training to process trainers.
+ Identify priorities for cross-training and schedule trainings with Dept Supervisor
+ Ensure trainings for process changes (originating in QT9 or elsewhere) are documented and carried out in timely basis by the trainers.
+ Manage certification forms, Training Matrix & E-Versatility training platform to ensure it reflects current training status.
+ Validate effectiveness of training by supporting weekly process line audits
+ Develop and manage an offline training center for new hires to learn key skills (quality, DISS, LDS,,etc).
+ Establish operator skill level re-evaluation procedure and requirements, and coordinate re-evaluations with Production Supervisor to follow cadence dictated within E-Versatility
+ Help develop new training documentation.
+ Connectivity Resource/Issue Resolution- Assist with hourly employee connectivity and help to resolve issues with connecting, passwords, and PC errors. Connect new hires to the Self Service tool and introduce to the Learning Corner. Submit learning rosters for courses tracked by supervisors. Pulls data to report on MLL completion status. Learning Corner ownership.
+ Digital Tools- Assist in management of eVersatility, DISS, COMET, LDS.
**Experience:**
+ 1+ years of experience in training coordination, learning & development, or operations within a manufacturing or distribution environment.
+ Ability to create and manage training documentation and certification records.
+ Basic knowledge of safety, quality, and lean manufacturing principles (e.g., SPS).
+ Ability to assess training needs and evaluate training effectiveness.
+ Strong organizational and time management skills with the ability to manage multiple priorities.
+ Excellent communication and interpersonal skills; comfortable speaking in front of groups.
+ Detail-oriented with a proactive approach to problem-solving and continuous improvement.
**Skills:**
+ Experience with onboarding programs and process training in a logistics or industrial setting.
+ Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
+ Experience with Learning Management Systems (LMS), preferably My Learning Link (MLL), eVersatility, or similar platforms.
+ Familiarity with digital tools such as DISS, COMET, and LDS is a plus.
**Education:**
+ Associate's degree
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ( .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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