12,490 Hospitality jobs in the United States
Hospitality Manager
Posted 1 day ago
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KINGS DINING AND ENTERTAINMENT IS SEEKING EXPERIENCEDMANAGER S
Kings is a “purpose” driven company
Our primary purpose is “connecting people”.
Our goal is to build a sustainable brand that is built by our team. Our greatest accomplishments come from those who value intrinsic rewards and are motivated by their ability to contribute to the team and brand. Kings has developed programs that help support our family members who are committed to supporting our unique Core Values and Mission Statement. The first line of our mission statement sums up our number one job: “Recruit, develop and empower a talented and motivated team”. This is the key to growth.
Are you interested in:
- Being part of an empowered, talented, & motivated team
- Providing the premier social gaming and entertainment experience in a fun, clean and safe environment
- Creating an unmatched dining experience by delivering the highest quality food & beverage
- Making memories by exceeding guest expectations
- Serving our community and support its effort in helping others
If so, we may have an opportunity for you.
A Kingsmanager ’s main focus is to cultivate a team environment that provides exceptional guest service while motivating team members and instilling accountability. A Kingsmanager oversees service standards and their main areas of responsibility are the restaurant, lanes and the front desk while assisting the DOO in all aspects of the day-to-day floor management; including food, beverage, and equipment in order to facilitate the fulfillment of financial goals and Kings initiatives.
Some duties includE:
- Daily pre-meals, weeklymanager meetings, one on one communication, recognition, coaching, corrective action, and development plans are in place
- Ensure team members paperwork, onboarding, orientation, certifications and training materials are completed and understood
- Develop hourly team members to new roles as well asmanager ial level position
- Accurate forecasting and analyzing of previous sales, upcoming booked events, promotions, special events, local impact events and holidays to ensure proper coverage and preparation within the venue
- Go above and beyond to consistently “WOW” guests by providing more than expected service through a culture of empowerment
Qualifications & Requirements
- 7 day a week plus holiday availability, 50+ hours
- Strong hospitality and guest service skills
- Demonstrated time management & organizational skills
- Previous experience in restaurant/bar positions
- Maintains a professional appearance according to Kings standards
Salary is competitive and based on experience
Kings is an equal employment opportunity employer. We welcome all applicants and do not discriminate based on race, color, religious creed, gender, sexual orientation, gender identity or expression, national origin, ancestry, age, qualified physical or mental disability, genetic information, qualified military or veteran status, marital status or any other status protected by applicable law.
Job Type: Full-time
#J-18808-LjbffrAccountant-Hospitality
Posted 1 day ago
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Key Responsibilities:
• Support audit preparation and ensure timely and accurate documentation
• Manage accounts receivable and accounts payable processes
• Conduct research and resolution of accounting discrepancies
• Prepare and post month-end journal entries
• Ensure compliance with company policies and accounting standards
Qualifications:
• Prior hospitality industry experience is required
• Experience with M3 accounting software is a plus
• Strong understanding of GAAP and month-end close procedures
• Excellent attention to detail and organizational skills
• Bachelor’s degree in Accounting, Finance, or related field preferred
IND123
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Hospitality Ambassador
Posted 1 day ago
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Museum of the Bible, Washington, District Of Columbia, United States of America
Job DescriptionSSA Group at Museum of the Bible is looking for a talented Food Service Hospitality Ambassador to join our team!
Job Title: Hospitality Ambassador
Location: In Unit
Department: Varies (Dependent on Venue)
Reports To: Department Director or Manager
Employment Type: Hourly Full-Time Benefited Employee (FTBE)
Position Overview:
SSA Group is seeking a dedicated and enthusiastic Hospitality Ambassador to enhance guest experiences across our various venues. As a Hospitality Ambassador, you will be the face of our outlets, ensuring immediate connection with guests upon entering. This position keeps a pulse on the cleanliness, quality, and overall experience of the location. It also requires sharing knowledge of the attraction itself, providing a heightened level of service.
The Hospitality Ambassador will also focus heavily on supporting guests' use of our digital platforms. This role is pivotal in guiding guests through these technologies while also providing exceptional service in both hospitality and guest interaction. This position does not involve direct supervision of staff but plays a crucial role in leading and enhancing the guest experience.
Primary Focus:
- Serve as the primary point of contact for guests at our digital self-order kiosks and Scan & Go kiosks.
- Guide guests through the self-ordering process, promoting the ease and benefits of using these systems.
- Troubleshoot any technical issues with the kiosks, mobile ordering, and back-of-house digital equipment, ensuring a smooth and efficient guest experience.
- Provide exceptional hospitality at our food and retail outlets, enhancing the guest experience.
Key Responsibilities:
Guest Experience:
- Greet and welcome all guests warmly as they approach our points of sale at key locations in our food and retail operations.
- Provide information about digital platforms, promotions, and general venue information.
- Address and resolve guest concerns or complaints promptly and professionally.
- Serve as a liaison between guests, clients, and SSA Group to ensure seamless service delivery – providing real-time assessment of the quality of the guest experience.
Digital Platform Support:
- Focus on the implementation of digital ordering platforms to enhance guest experiences and increase digital revenue.
- Provide guidance and support to guests on using these systems, ensuring efficient ordering and completion of their transaction and order pickup.
- Assist with monitoring digital sales data and contribute ideas to drive revenue through digital platforms.
- Create plans for deploying offline transactions if on-site system interruptions occur.
Training & Development:
- Assist in delivering hospitality training programs for new and existing team members.
- Act as a conduit of training between Learning & Development and the operation, ensuring all staff uphold the highest standards of service.
Operational Excellence:
- Collaborate with managers to maintain cleanliness and functionality of the operation’s digital kiosks and surrounding areas.
- Ensure all digital platforms are operational and report any technical issues immediately, updating and auditing menu items, pricing, and image quality as needed.
- Assist in the general upkeep of the venue when needed, ensuring a clean and safe environment for guests.
Feedback & Reporting:
- Collect and relay guest and client feedback to management for continuous improvement.
- Attend client-created guest experience opportunities and contribute to improvement strategies (if applicable).
- Prepare reports on guest satisfaction and operational changes related to the hospitality program, speed of service, and overall guest experience. Take initiative to identify weaknesses in the operation and partner with management to make corrections.
Qualifications:
- Experience: Minimum of 2 years in hospitality, customer service, or a similar role. Experience with digital systems or technology is preferred.
- Skills: Strong interpersonal and communication skills. Ability to troubleshoot and guide guests through their interactions with both our digital footprint and their overall guest experience.
- Attributes: Positive, approachable, problem-solver with a passion for creating memorable guest experiences.
- Availability: Flexible scheduling including weekends, evenings, and holidays as required.
Working Conditions:
- Environment: Fast-paced, dynamic venue settings, both indoor and outdoor, in all seasons.
- Physical Requirements: Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. Minimally must lift up to 25 pounds with or without assistance.
Compensation and Benefits:
- Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education.
- Paid Time Off
- Medical | Dental | Vision
- Supplemental Insurance
- Training and Career Development
- Tuition Discount through Partnership College
- Meal Plan & Employee Discounts
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
#J-18808-LjbffrHospitality Staff
Posted 1 day ago
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About the role and where you will be working
Located in the City of Kalamunda Jeremiah Donovan House caters for 65 residents and offers a full range of services including nursing care, medication management, personal care, hospitality services and dementia support services. Residents also receive support from allied health professionals.
We are currently looking for a Hospitality Staff member to join our team at our Jeremiah Donovan House in Forrestfield, WA. You'll be part of a team that plays a very important role in supporting the day-to-day running of our facility. Your working day can consist of cleaning, kitchen and laundry duties. This is a casual position.
Your responsibilities will include:
- Contribute to the creation of a home like environment including maintaining all facility areas and ensuring clean and safe conditions are always upheld
- Maintaining records such as completion of cleaning schedules
- This role may assist with ordering food and other supplies
About you
We are looking for a dedicated and detail-oriented individual who takes a strong focus on cleanliness and safety. You are organised and reliable, with the ability to follow cleaning schedules and maintain accurate records. Your role may also include assisting with food and supply orders, so attention to detail and teamwork are essential. You'll be part of a team that plays a very important role in supporting the day-to-day running of our facility.
If you have a passion for hospitality and aged care, we’d love to hear from you!
Working with usAt Southern Cross Care WA, we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits:
- Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits
- Corporate Health Insurance with HBF
- Free employee assistance program
- A diverse range of services which allows professional development and growth
- Annual leave starting at 4 weeks
- Carers / personal leave
- Service Awards for long standing employees
- Flexible working environment
To express your interest, please apply with an up-to-date resume, and a cover letter outlining your experience / suitability for this role.
Note : If your application progresses to an interview, we’ll be asking for:
- National Police Clearance - current within 6 months (or evidence of application)
Equal opportunity
Southern Cross Care WA is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.
More information
For more information on the services, we provide visit: scrosswa.org.au
About us
Established over 50 years ago, Southern Cross Care WA is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.
Our dedicated and passionate team of around 900 employees and 130 volunteers deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.
Our promise to our clients, residents and each other is to enable extraordinary because we; Listen, Act, Do not give up, Work as one.
Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care WA Inc. Group.
Note: closes 12 October 2025
Forrestfield, Western Australia
#J-18808-LjbffrHospitality Worker
Posted 1 day ago
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Job Description
Job Summary
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales. we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support. it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
Who Are You?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
What This Role Will Do- Must be able to follow specific directions of our lead chef/manager
- Ensure kitchen and service areas are clean and free of clutter
- Perform opening/running/closing duties
- Handles multiple tasks in a fast-paced environment while remaining pleasant and professional at all times
- Specific tasks include but not limited to veggie prep, proper food storage and rotation, dishwashing, front line set up, and service.
- A food handlers card
- Must have an exceptional driving record
- High School diploma or equivalent
- Ability to work early, late and extended hours
- Flexible schedule
- Excellent communication skills
- Punctuality is critical
- Work experience interacting with people in a positive environment
- Experience in a concert venue environment or comparable role
- Working environment is fast-paced, often loud and stressful
- Position requires extended periods of prolonged standing and working on your feet both indoors or outdoors
- Must be able to lift or move up to 30 lbs using proper lifting techniques
- Intensely physical environment
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.
Hiring PracticesThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
The Expected Compensation For This Position In California Is- $20.00 USD - $25.00 Hourly
- Entry level
- Part-time
- Administrative
- Entertainment Providers
Referrals increase your chances of interviewing at Live Nation Entertainment by 2x
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#J-18808-LjbffrHospitality Supervisor
Posted 1 day ago
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Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: Hospitality Supervisor
Location(s): San Francisco, CA
Job DescriptionUnder the immediate direction of the Principal Supervisor, and/or Hospitality Services Manager; this position is responsible for supervising and coordinating all housekeeping responsibilities under the umbrella of the Hospitality Services Department, which includes:
- Operating Room Support Assistants & Leads - Technician Hospital Lab 1.
- Patient Support Assistant (PSAs) & Leads, Technician Hospital Lab 1.
- Tug Ambassador - Hospital Blank Assistant.
- Storekeeper.
- Dispatcher - Blank Assistant III.
- Senior Custodian & Leads & Equipment Cleaners.
- Management of Daily Operations: Supervises custodial services staff for assigned area. Assigns work and supervises the daily activities.
- Creates, monitors and adjusts employees work assignments, and schedules to ensure adequate coverage of all areas, and budgetary requirements are met.
- Communication regularly with external and internal customers - leadership and staff.
- Conducts daily and scheduled rounds of patient and public areas, with assigned staff and / or area/unit representatives (all customers) to insure cleanliness and all needs are met within the scope of responsibilities and document and follow-up on noted opportunities.
- Performs daily Quality Assurance Inspections utilizing appropriate tools/software.
- Conducts trainings to ensure staff's knowledge and understanding of job requirements.
- Ensures that all waste, recycling, and soiled linen is packaged, transported, and disposed of properly.
- Inspects and documents work performed by staff on a daily basis to ensure cleanliness expectations are met.
- Completes and provides daily and/or weekly reports / assignments to manager.
- Conducts daily shift huddles with staff to share and receive information.
- Oversees the daily distribution, use and return of phones, pagers, and keys to/from staff.
- Ensure staff has sufficient supplies and materials to successfully perform their duties.
- Monitors all compliance requirements of assigned staff - UC Learning, Attendance, OHS, Performance Evaluation and Competencies, Policies, HBS, MCSS, and Hand Hygiene.
- Ensures all regulatory required trainings and documents are up to date (i-Pharmacy, and BMT Lab).
- Ensures all departmental equipment is well maintained, clean, and in working order. When identified, removes broken equipment out of service, tags, and takes appropriate action to secure repair.
- Maintains supply and equipment inventory.
- Ensures unit operations are in compliance with departmental or organizational policies, procedures, and defined internal controls.
- Enforces safety procedures, safeguards hazardous materials and ensures adherence to custodial and biohazardous material policies and procedures.
- 25 General overview of the Hospitality Services Operation.
- Oversees all aspects of cleaning for assigned area to ensure all regulatory and infection control requirements are maintained.
- Provides support and oversight to all staff to ensure timely room turnover, service response, and equitable distribution of assignments.
- Documents incidents/complaints, investigates, and recommends appropriate actions in a timely manner.
- Understand and maintains confidentiality (HIPPA / PRIDE / Codes of Conduct).
- Monitors, and submits employees' timecards daily / bi-weekly.
- Ensures that staff complies with the UCSF Medical Center and departmental policies, and procedures.
- Demonstrates leadership, and emotional intelligence.
- Participate and encourages department improvement plans.
- Remains available and responsive to all emergency and non-emergency situations as required.
- Provides support to all staff - remains available and accessible, and follows up accordingly.
- Appropriately utilize the chain of command to communicate concerns to department manager(s) and/or Director for support and assistance.
- Conducts counseling and disciplinary sessions with assigned staff. Determines discipline for subordinates with authority to apply and / or recommends same to management. Screens applications, interviews candidates and makes selection decisions or recommends individuals for hire. Trains new employees on equipment and safe use of cleaning products and chemicals.
- Working knowledge of hospital, warehouse or industrial janitorial cleaning.
- Effective verbal and written communication in English.
- Ability to establish and maintain work standards adhering to health and safety requirements.
- Effective interpersonal and work leadership skills to provide guidance and support to other personnel.
- Ability to read, write and perform basic arithmetic calculations. Ability to follow oral and written instructions in English.
- Basic computer application skills.
- Ability to maintain confidentiality.
- Ability to assess situations and make logical decisions.
- Ability to develop strategies in problem solving, and resolutions.
- Ability to set priorities and manage conflicting demands. Ability to work effectively under pressure.
- High school diploma or equivalent certification.
- Bachelor's degree Preferred but not required
- CHESP or NEHA Certification Preferred but not required.
- Housekeeping Training License / Certification Preferred but not required
- Bloodborne pathogens and sharps disposal training. Preferred but not required.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
#J-18808-LjbffrHospitality Supervisor
Posted 1 day ago
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Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented team.
Job Title: Hospitality Supervisor
Location: San Francisco, CA
Job DescriptionUnder the immediate direction of the Principal Supervisor and/or Hospitality Services Manager, this position is responsible for supervising and coordinating all housekeeping responsibilities within the Hospitality Services Department, including:
- Operating Room Support Assistants & Leads - Technician Hospital Lab 1
- Patient Support Assistants (PSAs) & Leads, Technician Hospital Lab 1
- Tug Ambassadors - Hospital Blank Assistants
- Storekeeper
- Dispatcher – Blank Assistant III
- Senior Custodians & Leads, Equipment Cleaners
- Supervise custodial staff, assign work, and oversee daily activities.
- Create and adjust work schedules to meet coverage and budget requirements.
- Communicate regularly with leadership and staff.
- Conduct rounds to ensure cleanliness and address needs, documenting opportunities.
- Perform quality assurance inspections and conduct staff training.
- Ensure proper waste, recycling, and linen handling.
- Inspect and document work to meet cleanliness standards.
- Report to management regularly.
- Hold daily shift meetings.
- Manage equipment and supplies, ensuring availability and maintenance.
- Maintain compliance with safety, health, and organizational policies.
- Ensure all departmental equipment is maintained and operational.
- Oversee unit operations, safety procedures, and incident documentation.
- Maintain confidentiality and ensure staff compliance with policies.
- Manage staff timecards and support department improvement initiatives.
- Respond to emergency and non-emergency situations, providing support and follow-up.
- Conduct disciplinary actions and participate in hiring and training processes.
- Knowledge of hospital or industrial janitorial practices.
- Effective communication skills in English.
- Ability to maintain work standards and safety adherence.
- Leadership and interpersonal skills.
- Basic reading, writing, arithmetic, and computer skills.
- Ability to maintain confidentiality, assess situations, and make decisions.
- Problem-solving and priority management skills.
- High school diploma or equivalent required.
- Bachelor’s degree preferred.
- CHESP or NEHA certification preferred.
- Housekeeping training license and bloodborne pathogens training preferred.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans, or disabilities.
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About the latest Hospitality Jobs in United States !
Hospitality Associate
Posted 1 day ago
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Job Description
Windy Hill is looking for a Hospitality Associate who will be the first point of contact for every interaction with our members and guests.
The Position
windy Hill believes in putting the customer at the center of every decision that we make. Our Hospitality Associates set the tone for the experience of each member and guests through warm greetings, genuine goodbyes, resolving questions or issues accurately and quickly and creating memorable, lasting moments during each visit. A Windy Hill Hospitality Associate plays a key role in delivering on our promise to inspire others to transform their lives. Welcome to some of the most important work you will ever do.
You will love this job if:
- You love inspiring a sense of community and providing personal attention
- You find immense joy in welcoming individuals who enter the club in a warm and pleasant manner
- You consistently strive to create a lasting first impression
- You thrive in creating memorable moments for members and guests
- You are passionate about helping others
- You are well-engaged in policies and procedures and will be able to communicate them in a positive way to members
- Receive coaching with optimism and implement recommendations
As Hospitality Associate, you will:
- Greet everyone who enters the club with a warm welcome
- Seek to understand how you can help make someone’s experience special
- Demonstrate sound judgment, professionalism, and optimism
- Assist members with program registration, payment processing, and scheduling services
- Handle check-ins, addressing questions and resolving issues appropriately
- Identify potential friction points for customer and help find solutions
- Participate in service recovery
- Maintain cleanliness of front desk areas to contribute to an exceptional facility experience
- Contact housekeeping and maintenance departments when a problem is reported
- Answer queries regarding club services and facilities
- Implement processes and procedures to ensure consistent delivery of service
- Complete transactions for paid services or goods
- Complete tasks or projects as assigned such as calling members with birthday greetings
Experience and Requirements
- Availability to work a flexible schedule (including evenings, weekends, and some holidays)
- Demonstrate strong customer service skills and enjoy serving others
- Working knowledge of customer services standards
- Work gracefully and quickly under pressure
- Great personality that naturally connect with a wide variety of people
- Keen memory and delightful sense of humor
- Quickly make calculations when handling money
- Work well in a collaborative team environment
- Highly organized and efficient
- Excellent communication skills
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
MIDTOWN is an Equal Opportunity Employer.
More detail about Midtown Sporting Club - Atlanta part of Midtown Athletic Clubs, please visithospitality associate
Posted 1 day ago
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Job Description
Midtown is looking for a Hospitality Associate who will be the first point of contact for every interaction with our members and guests.
The Position
Midtown believes in putting the customer at the center of every decision that we make. Our Hospitality Associates set the tone for the experience of each member and guests through warm greetings, genuine goodbyes, resolving questions or issues accurately and quickly and creating memorable, lasting moments during each visit. A Midtown Hospitality Associate plays a key role in delivering on our promise to inspire others to transform their lives. Welcome to some of the most important work you will ever do.
You will love this job if:
You love inspiring a sense of community and providing personal attention
You find immense joy in welcoming individuals who enter the club in a warm and pleasant manner
You consistently strive to create a lasting first impression
You thrive in creating memorable moments for members and guests
You are passionate about helping others
You are well-engaged in policies and procedures and will be able to communicate them in a positive way to members
Receive coaching with optimism and implement recommendations
As Hospitality Associate, you will:
Greet everyone who enters the club with a warm welcome
Seek to understand how you can help make someone’s experience special
Demonstrate sound judgment, professionalism, and optimism
Assist members with program registration, payment processing, and scheduling services
Handle check-ins, addressing questions and resolving issues appropriately
Identify potential friction points for customer and help find solutions
Participate in service recovery
Maintain cleanliness of front desk areas to contribute to an exceptional facility experience
Contact housekeeping and maintenance departments when a problem is reported
Answer queries regarding club services and facilities
Implement processes and procedures to ensure consistent delivery of service
Complete transactions for paid services or goods
Complete tasks or projects as assigned such as calling members with birthday greetings
Experience and Requirements
Availability to work a flexible schedule (including evenings, weekends, and some holidays)
Demonstrate strong customer service skills and enjoy serving others
Working knowledge of customer services standards
Work gracefully and quickly under pressure
Great personality that naturally connect with a wide variety of people
Keen memory and delightful sense of humor
Quickly make calculations when handling money
Work well in a collaborative team environment
Highly organized and efficient
Excellent communication skills
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
MIDTOWN is an Equal Opportunity Employer.
More detail about Midtown Sporting Club - Atlanta part of Midtown Athletic Clubs, please visitHospitality Manager
Posted 1 day ago
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Job Description
KINGS DINING AND ENTERTAINMENT IS SEEKING EXPERIENCEDMANAGER S
Kings is a “purpose” driven company
Our primary purpose is “connecting people”.
Our goal is to build a sustainable brand that is built by our team. Our greatest accomplishments come from those who value intrinsic rewards and are motivated by their ability to contribute to the team and brand. Kings has developed programs that help support our family members who are committed to supporting our unique Core Values and Mission Statement. The first line of our mission statement sums up our number one job: “Recruit, develop and empower a talented and motivated team”. This is the key to growth.
Are you interested in:
- Being part of an empowered, talented, & motivated team
- Providing the premier social gaming and entertainment experience in a fun, clean and safe environment
- Creating an unmatched dining experience by delivering the highest quality food & beverage
- Making memories by exceeding guest expectations
- Serving our community and support its effort in helping others
If so, we may have an opportunity for you.
A Kingsmanager ’s main focus is to cultivate a team environment that provides exceptional guest service while motivating team members and instilling accountability. A Kingsmanager oversees service standards and their main areas of responsibility are the restaurant, lanes and the front desk while assisting the DOO in all aspects of the day-to-day floor management; including food, beverage, and equipment in order to facilitate the fulfillment of financial goals and Kings initiatives.
Some duties includE:
- Daily pre-meals, weeklymanager meetings, one on one communication, recognition, coaching, corrective action, and development plans are in place
- Ensure team members paperwork, onboarding, orientation, certifications and training materials are completed and understood
- Develop hourly team members to new roles as well asmanager ial level position
- Accurate forecasting and analyzing of previous sales, upcoming booked events, promotions, special events, local impact events and holidays to ensure proper coverage and preparation within the venue
- Go above and beyond to consistently “WOW” guests by providing more than expected service through a culture of empowerment
Qualifications & Requirements
- 7 day a week plus holiday availability, 50+ hours
- Strong hospitality and guest service skills
- Demonstrated time management & organizational skills
- Previous experience in restaurant/bar positions
- Maintains a professional appearance according to Kings standards
Salary is competitive and based on experience
Kings is an equal employment opportunity employer. We welcome all applicants and do not discriminate based on race, color, religious creed, gender, sexual orientation, gender identity or expression, national origin, ancestry, age, qualified physical or mental disability, genetic information, qualified military or veteran status, marital status or any other status protected by applicable law.
Job Type: Full-time
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