What Jobs are available for Account Management in Boise?
Showing 163 Account Management jobs in Boise
Director, Customer Account Management
83756 Boise, Idaho
UKG
Posted 2 days ago
Job Viewed
Job Description
**Why UKG:**
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the team:**
UKG is seeking a Director of Sales for our Enterprise sales organization. At UKG we foster a company culture that supports success at every level, prioritizing our employees. While the challenges are significant, UKG provides ample support for our sales teams to thrive.
**About the role:**
As the Director, you'll be accountable for helping your team exceed annual revenue goals for UKG's Pro, Dimensions, and Ready customer base (2,500+ employees) across the Services & Distribution vertical. Collaboration is key-you'll work closely with Sales peers and senior leadership across functional areas to establish strong partnerships that drive incredible success for your team of sales executives and our customers. Supported by robust pre-sales and sales operations teams, this position reports directly to the AVP, Services & Distribution Sales.
**Responsibilities:**
+ Meet and exceed revenue targets.
+ Set and execute an aggressive sales execution strategy to generate strong annual revenue growth.
+ Drive long term success with a focus on coaching, development and building high performing teams to ensure revenue growth year over year.
+ Establish sales best practices and metrics for pipeline growth, pipeline accuracy and integrity, accurate forecasting, product and industry knowledge and standardized sales strategies and account reviews
+ Maintain key customer relationships and develop and implement strategies for sales
+ Create and foster a customer-first, employee-centric highly engaged culture, leading by example through UKG's values of United, Kind, and Growing
+ Conducts weekly progress meetings with each Sales Executive to review pipeline, sales activity, and obstacles.
+ Fosters peer collaboration across sales team to enhance the performance of everyone.
+ Provide feedback to UKG senior management on market trends and methods to become more effective in meeting our goals through deeper service to our customers.
**About You:**
**Basic Qualifications:**
+ 5+ years managing a diverse team in sales, presales, or similar organizations
+ Minimum of 5 years selling to C level executives
**Preferred Qualifications:**
+ Proven experience leading or selling SaaS/WFM/HCM software solutions to C level Executives.
+ Proven success working within a highly matrixed organization and establishing strong relationships across all functions.
+ Strong interpersonal skills with a high degree of emotional intelligence with the ability to hire, on-board and train new Sales Executives.
+ Consistently exceeded quota and team goals.
+ Strong negotiation, written and verbal communication skills.
+ Experience leading high-performing Sales teams within the Enterprise space.
+ Bachelor's degree or equivalent
+ Ability to travel 50%
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
**Equal Opportunity Employer:**
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster ( participates in E-Verify. View the E-Verify posters here ( .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Disability Accommodation in the Application and Interview Process:**
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email .
**Pay Transparency:**
The base salary range for this position is $155,000.00 to $170,000; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the team:**
UKG is seeking a Director of Sales for our Enterprise sales organization. At UKG we foster a company culture that supports success at every level, prioritizing our employees. While the challenges are significant, UKG provides ample support for our sales teams to thrive.
**About the role:**
As the Director, you'll be accountable for helping your team exceed annual revenue goals for UKG's Pro, Dimensions, and Ready customer base (2,500+ employees) across the Services & Distribution vertical. Collaboration is key-you'll work closely with Sales peers and senior leadership across functional areas to establish strong partnerships that drive incredible success for your team of sales executives and our customers. Supported by robust pre-sales and sales operations teams, this position reports directly to the AVP, Services & Distribution Sales.
**Responsibilities:**
+ Meet and exceed revenue targets.
+ Set and execute an aggressive sales execution strategy to generate strong annual revenue growth.
+ Drive long term success with a focus on coaching, development and building high performing teams to ensure revenue growth year over year.
+ Establish sales best practices and metrics for pipeline growth, pipeline accuracy and integrity, accurate forecasting, product and industry knowledge and standardized sales strategies and account reviews
+ Maintain key customer relationships and develop and implement strategies for sales
+ Create and foster a customer-first, employee-centric highly engaged culture, leading by example through UKG's values of United, Kind, and Growing
+ Conducts weekly progress meetings with each Sales Executive to review pipeline, sales activity, and obstacles.
+ Fosters peer collaboration across sales team to enhance the performance of everyone.
+ Provide feedback to UKG senior management on market trends and methods to become more effective in meeting our goals through deeper service to our customers.
**About You:**
**Basic Qualifications:**
+ 5+ years managing a diverse team in sales, presales, or similar organizations
+ Minimum of 5 years selling to C level executives
**Preferred Qualifications:**
+ Proven experience leading or selling SaaS/WFM/HCM software solutions to C level Executives.
+ Proven success working within a highly matrixed organization and establishing strong relationships across all functions.
+ Strong interpersonal skills with a high degree of emotional intelligence with the ability to hire, on-board and train new Sales Executives.
+ Consistently exceeded quota and team goals.
+ Strong negotiation, written and verbal communication skills.
+ Experience leading high-performing Sales teams within the Enterprise space.
+ Bachelor's degree or equivalent
+ Ability to travel 50%
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
**Equal Opportunity Employer:**
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster ( participates in E-Verify. View the E-Verify posters here ( .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Disability Accommodation in the Application and Interview Process:**
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email .
**Pay Transparency:**
The base salary range for this position is $155,000.00 to $170,000; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
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0
Senior Specialist, Account Management
83756 Boise, Idaho
Cardinal Health
Posted 2 days ago
Job Viewed
Job Description
**_What Account Management contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**_Responsibilities_**
+ Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs
+ Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service
+ Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives
+ Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions
+ Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed
+ Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives
+ Track, measure, and report key performance indicators monthly
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**_Qualifications_**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of experience, preferred
+ Direct customer facing experience preferred
+ Strong communication skills
+ Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook)
+ Demonstrated ability to work in a fast-paced, collaborative environment
**_What is expected of you and others at this level_**
+ Requires client onsite visits as deemed necessary.
+ Adherence to client's facility policies and vendor credentialing requirements.
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possbile solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000-$85,680
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/05/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
#LI-Remote
#LI-SP1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**_Responsibilities_**
+ Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs
+ Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service
+ Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives
+ Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions
+ Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed
+ Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives
+ Track, measure, and report key performance indicators monthly
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**_Qualifications_**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of experience, preferred
+ Direct customer facing experience preferred
+ Strong communication skills
+ Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook)
+ Demonstrated ability to work in a fast-paced, collaborative environment
**_What is expected of you and others at this level_**
+ Requires client onsite visits as deemed necessary.
+ Adherence to client's facility policies and vendor credentialing requirements.
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possbile solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000-$85,680
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/05/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
#LI-Remote
#LI-SP1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
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1
Customer Service Representative
83756 Boise, Idaho
ASM Research, An Accenture Federal Services Company
Posted 2 days ago
Job Viewed
Job Description
Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs.
+ Supports customer to submit and process origination and disbursement transactions or creates and submits on behalf of customer.
+ Assists customer with award origination and disbursement processing and identifying and resolving processing issues.
+ Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing documents and signature pages, fixing data.
+ Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested.
+ Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will require a manual process to link the call to the open case. All cases shall be logged in a web-based agent desktop application.
+ Performs manual linking and unlinking of award records and promissory/agreement to serve notes.
+ Performs analysis of COD borrower data integrity situations identified by Customer.
+ Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc.
+ Support Services shall be executed in compliance with processing and program guidelines published by Customer.
**Minimum Qualifications**
+ High School Diploma or GED
+ 0-2 years of Call center experience. 0-2 years of customer service or public relations experience.
**Other Job Specific Skills**
+ Ability to successfully adapt and perform during times of high call volume.
+ Ability to provide effective customer service and deal tactfully and courteously with the public.
+ Strong written and verbal communication skills.
+ Strong listening ability to interpret and clarify information being provided by customers.
+ Strong commitment to providing quality service.
+ Ability to foster a good working relationship and rapport with customers.
+ Keen attention to detail and accuracy.
+ Ability to work well under pressure.
+ Unwavering dedication to customer satisfaction and resolving customer concerns.
+ Ability to convey enthusiasm, energy and sincerity over the phone
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$26.00 - $26.00
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
+ Supports customer to submit and process origination and disbursement transactions or creates and submits on behalf of customer.
+ Assists customer with award origination and disbursement processing and identifying and resolving processing issues.
+ Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing documents and signature pages, fixing data.
+ Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested.
+ Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will require a manual process to link the call to the open case. All cases shall be logged in a web-based agent desktop application.
+ Performs manual linking and unlinking of award records and promissory/agreement to serve notes.
+ Performs analysis of COD borrower data integrity situations identified by Customer.
+ Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc.
+ Support Services shall be executed in compliance with processing and program guidelines published by Customer.
**Minimum Qualifications**
+ High School Diploma or GED
+ 0-2 years of Call center experience. 0-2 years of customer service or public relations experience.
**Other Job Specific Skills**
+ Ability to successfully adapt and perform during times of high call volume.
+ Ability to provide effective customer service and deal tactfully and courteously with the public.
+ Strong written and verbal communication skills.
+ Strong listening ability to interpret and clarify information being provided by customers.
+ Strong commitment to providing quality service.
+ Ability to foster a good working relationship and rapport with customers.
+ Keen attention to detail and accuracy.
+ Ability to work well under pressure.
+ Unwavering dedication to customer satisfaction and resolving customer concerns.
+ Ability to convey enthusiasm, energy and sincerity over the phone
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$26.00 - $26.00
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
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2
Customer Service Associate
83756 Boise, Idaho
Walgreens
Posted 2 days ago
Job Viewed
Job Description
**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 455 S BROADWAY AVE,BOISE,ID,83702
**Full District Office Address:** 455 S BROADWAY AVE,BOISE,ID, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 13888-BOISE ID
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 455 S BROADWAY AVE,BOISE,ID,83702
**Full District Office Address:** 455 S BROADWAY AVE,BOISE,ID, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 13888-BOISE ID
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
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3
Customer Service Associate
83756 Boise, Idaho
Walgreens
Posted 2 days ago
Job Viewed
Job Description
**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 4924 W OVERLAND RD,BOISE,ID,83705
**Full District Office Address:** 4924 W OVERLAND RD,BOISE,ID, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 05185-BOISE ID
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 4924 W OVERLAND RD,BOISE,ID,83705
**Full District Office Address:** 4924 W OVERLAND RD,BOISE,ID, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 05185-BOISE ID
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
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4
Customer Service/Sales
83756 Boise, Idaho
Home Depot
Posted 2 days ago
Job Viewed
Job Description
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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5
Customer Service/Sales
83756 Boise, Idaho
Home Depot
Posted 2 days ago
Job Viewed
Job Description
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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6
Customer Service Representative
83756 Boise, Idaho
UniFirst Corporation
Posted 2 days ago
Job Viewed
Job Description
Customer Service Representative
**Location:**
Boise, Idaho
**Job ID**
As a CSR, you are responsible for handling inbound/outbound customer inquiries through both phone and e-mail. You will be responsible for providing adequate customer service in a professional manner. Additionally, you will be responsible for tasks associated with customer support including, but not limited to, problem resolution, order entry and returns processing.
**Responsibilities:**
+ Handle inbound/outbound inquiries through both phone and e-mail in a professional and service-oriented manner
+ Excellent Data entry skills required
+ Handle and process customer returns into inventory
+ Troubleshoot and respond to customers in a timely manner
+ Be dependable and very flexible in an ever-changing environment
+ Provide coverage for the receptionist position on an intermittent basis
+ Prioritize and organize, be detail oriented, work as part of a team, and have a CAN-DO attitude
+ Will be required to work overtime as necessary
+ Given the nature of Customer Service, there may be circumstances where same day notification of overtime is required.
+ This position requires the ability to maintain confidential information.
+ Will be required to perform other duties as requested, directed, or assigned.
+ Must be willing and able to actively participate in plant-wide safety activities.
+ There may be circumstances that require Customer Service Team Members to enter the Production Area. During these circumstances, the employee is required to utilize any PPE that is mandatory or required in that department
**Qualifications**
**Requirements:**
+ Associate's degree; or equivalent combination of education and experience
+ One or more Years related experience and/or training in the field
+ Equivalent combination of education and experience.
+ Should be proficient in computer programs, such as Microsoft Word, Excel, and Access.
+ Experience with AS400 System beneficial
+ Must possess the ability to effectively communicate verbally and in writing.
+ Ability to read, analyze, and interpret written instruction.
+ Requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
+ Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions, both verbal and written.
+ Must be detailed and possess the ability to prioritize.
+ Good organizational skills.
+ Self-motivated, with the ability to work independently
+ Must possess the ability to distinguish between colors
+ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Benefits & Perks:**
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.
UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.
We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
**UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws**
UniFirst is an equal employment employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or
call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
**Location:**
Boise, Idaho
**Job ID**
As a CSR, you are responsible for handling inbound/outbound customer inquiries through both phone and e-mail. You will be responsible for providing adequate customer service in a professional manner. Additionally, you will be responsible for tasks associated with customer support including, but not limited to, problem resolution, order entry and returns processing.
**Responsibilities:**
+ Handle inbound/outbound inquiries through both phone and e-mail in a professional and service-oriented manner
+ Excellent Data entry skills required
+ Handle and process customer returns into inventory
+ Troubleshoot and respond to customers in a timely manner
+ Be dependable and very flexible in an ever-changing environment
+ Provide coverage for the receptionist position on an intermittent basis
+ Prioritize and organize, be detail oriented, work as part of a team, and have a CAN-DO attitude
+ Will be required to work overtime as necessary
+ Given the nature of Customer Service, there may be circumstances where same day notification of overtime is required.
+ This position requires the ability to maintain confidential information.
+ Will be required to perform other duties as requested, directed, or assigned.
+ Must be willing and able to actively participate in plant-wide safety activities.
+ There may be circumstances that require Customer Service Team Members to enter the Production Area. During these circumstances, the employee is required to utilize any PPE that is mandatory or required in that department
**Qualifications**
**Requirements:**
+ Associate's degree; or equivalent combination of education and experience
+ One or more Years related experience and/or training in the field
+ Equivalent combination of education and experience.
+ Should be proficient in computer programs, such as Microsoft Word, Excel, and Access.
+ Experience with AS400 System beneficial
+ Must possess the ability to effectively communicate verbally and in writing.
+ Ability to read, analyze, and interpret written instruction.
+ Requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
+ Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions, both verbal and written.
+ Must be detailed and possess the ability to prioritize.
+ Good organizational skills.
+ Self-motivated, with the ability to work independently
+ Must possess the ability to distinguish between colors
+ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Benefits & Perks:**
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.
UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.
We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
**UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws**
UniFirst is an equal employment employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or
call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
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7
Customer Service Associate
83756 Boise, Idaho
Savers | Value Village
Posted 2 days ago
Job Viewed
Job Description
**Description**
Job Title: Customer Service Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
+ Bundled health plans such as medical, Rx, dental and vision
+ Company-paid life insurance for extra protection and peace of mind
+ Programs to stop smoking, diabetes management coaching, and on demand care options.
+ A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies.
+ A range of mental health services to assist you in managing daily life.
Savers is also an E-Verify employer
10475 Fairview Ave, Boise, ID 83704
Job Title: Customer Service Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
+ Bundled health plans such as medical, Rx, dental and vision
+ Company-paid life insurance for extra protection and peace of mind
+ Programs to stop smoking, diabetes management coaching, and on demand care options.
+ A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies.
+ A range of mental health services to assist you in managing daily life.
Savers is also an E-Verify employer
10475 Fairview Ave, Boise, ID 83704
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8
Customer Service Representative - Remote
83756 Boise, Idaho
Sharecare
Posted today
Job Viewed
Job Description
**Job Description:**
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit .
**Job Summary:**
The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service, always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly "routine", but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services.
**Start date:** January 5, 2026 (new hires must be able to start on this day)
**Training:** Two weeks from 8am - 4:30pm CT. New hires are unable to miss any days of training (1/5 - 1/16).
**Schedule:** Monday - Friday, must be open to any 8-hour shift between the hours of 7am - 9pm CST. This role requires one Saturday shift every 4-6 weeks. Exact shift will be assigned after training.
**Pay:** $15.50/hr (not negotiable)
**Essential Job Functions:**
+ Identify, evaluate and prioritize caller needs, questions and concerns.
+ Formulate plans of resolution and respond appropriately and efficiently.
+ Maintain and restore customer satisfaction and partner with other teams as needed.
+ Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol.
+ Proactively educate members on program benefits, including making outbound calls to drive participation in programs.
+ Meet or exceed established call center metrics, attendance standards and quality levels.
+ Use computer tools to accurately process and document information.
+ Develop rapport with callers and appropriately adjust communication style.
+ Provide accurate information about Sharecare programs and services.
+ Escalate issues internally and follow up on escalated issues.
**Qualifications:**
+ High School Diploma
+ Prior experience in a customer service related field preferred.
+ Great communication skills
+ Must be able to multi-task
+ General working knowledge of Microsoft Word & Outlook
+ Computer keyboard proficiency and internet navigation skills required
+ Ability to work effectively with others in a team environment
+ Ability to thrive in a fast-growing always changing environment
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit .
**Job Summary:**
The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service, always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly "routine", but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services.
**Start date:** January 5, 2026 (new hires must be able to start on this day)
**Training:** Two weeks from 8am - 4:30pm CT. New hires are unable to miss any days of training (1/5 - 1/16).
**Schedule:** Monday - Friday, must be open to any 8-hour shift between the hours of 7am - 9pm CST. This role requires one Saturday shift every 4-6 weeks. Exact shift will be assigned after training.
**Pay:** $15.50/hr (not negotiable)
**Essential Job Functions:**
+ Identify, evaluate and prioritize caller needs, questions and concerns.
+ Formulate plans of resolution and respond appropriately and efficiently.
+ Maintain and restore customer satisfaction and partner with other teams as needed.
+ Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol.
+ Proactively educate members on program benefits, including making outbound calls to drive participation in programs.
+ Meet or exceed established call center metrics, attendance standards and quality levels.
+ Use computer tools to accurately process and document information.
+ Develop rapport with callers and appropriately adjust communication style.
+ Provide accurate information about Sharecare programs and services.
+ Escalate issues internally and follow up on escalated issues.
**Qualifications:**
+ High School Diploma
+ Prior experience in a customer service related field preferred.
+ Great communication skills
+ Must be able to multi-task
+ General working knowledge of Microsoft Word & Outlook
+ Computer keyboard proficiency and internet navigation skills required
+ Ability to work effectively with others in a team environment
+ Ability to thrive in a fast-growing always changing environment
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
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