Sr Sales Specialist- Amazon Connect, Amazon Connect

Posted today
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Job Description
Amazon Connect is one of the fastest growing services in the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact center delivers a rapid pace of innovation that enables companies to unlock bar raising experiences for customers and agents at lower cost.
With a robust and ever-growing product roadmap, the Connect Sales Specialist must be a seasoned Enterprise Salesperson equipped to position Amazon Connect impact drivers to technical and business stakeholders. This offering was built in direct response to customer feedback and seeks to address daily pain points and deliver improved customer service. Amazon Connect offers a compelling alternative for our customers when faced with multiple components, channels and vendors, managing long term commitments and very complex pricing models, and scaling based upon the specific needs of their businesses. The ideal candidate has enterprise sales experience in related areas (i.e. customer experience management, contact center), is a self-starter, and is willing to operate both tactically and strategically. As a key team member in this fast growing space, sellers have the opportunity to shape and develop the future of a service category that drives significant impact on our customers' business.
Key job responsibilities
- Drive revenue in a defined territory with multiple account teams and partners
- Meet or exceed revenue targets by helping AWS sellers navigate sales cycles and accelerate implementations by working with cross-functional team to originate and close opportunities that drive Amazon Connect revenue.
- Build deep relationships with customers to fully understand their business, solutions, and technical needs.
- Develop and execute against a comprehensive account/territory plan supporting multiple account teams to drive achievement of revenue and win goals.
- Create & articulate compelling value propositions that address specific needs of your customers.
- Build, manage, and close a pipeline of Amazon Connect revenue in your territory.
- Drive business development initiatives in your territory in partnership with Go To Market Strategy team and Partner Development resources to help expand market penetration for Amazon Connect.
- Prepare and give business reviews to AWS senior management teams.
About the team
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Amazon Web Services (AWS) is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please Qualifications
- 5+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
- 5+ years experience selling into contact centers
Preferred Qualifications
- 5+ years of building profitable partner ecosystems experience
- Experience developing detailed go to market plans
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Software Development Engineer - Amazon Fulfillment Technologies, Amazon Fulfillment Technologies
Posted 4 days ago
Job Viewed
Job Description
Description
Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. They build and operate the software, hardware, and processes that run the global network of fulfillment centers, which move billions of units of inventory and ensures customers get what they want when promised.
Within AFT, we are constantly innovating in the ways we are automating and accelerating the delivery of products and packages using state of the art software and hardware technologies.
We develop software by applying Advanced Algorithms and Real-Time Data processing using large scale distributed systems.
We utilize Object-Oriented programming languages, Elastic Map Reduce, DynamoDB and other AWS technologies to build solutions that solve our challenges, ranging from scaling for massive Amazon order volume to ultrafast order fulfillment.
Our team is looking for top-notch software developers who love listening to our customers, working collaboratively, and proactively taking the lead whenever necessary. Our mission is to innovate and build scalable and robust software solutions that deliver a great customer experience. These software solutions will directly impact Amazon's customers from product selection and order placement, to delivering products to our customers as quickly and cost effectively as possible.
What you'll do:
· Participate in the design, implementation, and deployment of successful internet-scale systems and services in support of our fulfillment operations and the businesses they support.
· Participate in the definition of secure, scalable, and low-latency services and efficient physical processes.
· Work with cross-functional teams delivering on demanding projects.
· Functionally decompose complex problems into simple, straight-forward solutions.
· Understand system interdependencies and limitations.
· Share knowledge in performance, scalability, enterprise system architecture, and engineering best practices.
Key job responsibilities
As an SDEII, you will be collaborating with a team of highly talented engineers to help deliver highly scalable solutions. As an individual contributor, you would be raising the bar for technical design and code and work on product features starting with gathering requirements, technical design, coding, and operational support. You would work closely with cross-functional product managers and engineers from other teams to deliver new features to our products.
· You are constantly looking to make improvements to existing systems as well as looking for new problems to solve. You are not satisfied with the status quo.
· You uphold the highest standards and encourage those around you to do the same.
· You are always looking for opportunities to learn about new technologies, new customer use-cases, or the inner workings of our systems.
· You are always asking what we can do to make our customers' experiences better. Putting yourself in their shoes and working backwards from there.
This role has significant scope and can serve as a stepping stone to Senior SDE as an individual contributor if you're seeking growth and new challenges.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
· Medical, Dental, and Vision Coverage
· Parental Leave Options
· Paid Time Off (PTO)
· 401(k) Plan
We value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact, please apply!
About the team
Amazon Fulfillment Technologies (AFT) powers Amazon's global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people.
We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.
Our vision is to empower Amazon businesses to define and implement regulatory and operational standards, measure compliance with those requirements, and quantify potential risks through our centralized and closed loop systems.
Basic Qualifications
-
3+ years of non-internship professional software development experience
-
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
-
Experience programming with at least one software programming language
Preferred Qualifications
-
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
-
Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Software Development Engineer - Amazon Fulfillment Technologies, Amazon Fulfillment Technologies

Posted today
Job Viewed
Job Description
Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. They build and operate the software, hardware, and processes that run the global network of fulfillment centers, which move billions of units of inventory and ensures customers get what they want when promised.
Within AFT, we are constantly innovating in the ways we are automating and accelerating the delivery of products and packages using state of the art software and hardware technologies.
We develop software by applying Advanced Algorithms and Real-Time Data processing using large scale distributed systems.
We utilize Object-Oriented programming languages, Elastic Map Reduce, DynamoDB and other AWS technologies to build solutions that solve our challenges, ranging from scaling for massive Amazon order volume to ultrafast order fulfillment.
Our team is looking for top-notch software developers who love listening to our customers, working collaboratively, and proactively taking the lead whenever necessary. Our mission is to innovate and build scalable and robust software solutions that deliver a great customer experience. These software solutions will directly impact Amazon's customers from product selection and order placement, to delivering products to our customers as quickly and cost effectively as possible.
What you'll do:
· Participate in the design, implementation, and deployment of successful internet-scale systems and services in support of our fulfillment operations and the businesses they support.
· Participate in the definition of secure, scalable, and low-latency services and efficient physical processes.
· Work with cross-functional teams delivering on demanding projects.
· Functionally decompose complex problems into simple, straight-forward solutions.
· Understand system interdependencies and limitations.
· Share knowledge in performance, scalability, enterprise system architecture, and engineering best practices.
Key job responsibilities
As an SDEII, you will be collaborating with a team of highly talented engineers to help deliver highly scalable solutions. As an individual contributor, you would be raising the bar for technical design and code and work on product features starting with gathering requirements, technical design, coding, and operational support. You would work closely with cross-functional product managers and engineers from other teams to deliver new features to our products.
· You are constantly looking to make improvements to existing systems as well as looking for new problems to solve. You are not satisfied with the status quo.
· You uphold the highest standards and encourage those around you to do the same.
· You are always looking for opportunities to learn about new technologies, new customer use-cases, or the inner workings of our systems.
· You are always asking what we can do to make our customers' experiences better. Putting yourself in their shoes and working backwards from there.
This role has significant scope and can serve as a stepping stone to Senior SDE as an individual contributor if you're seeking growth and new challenges.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
· Medical, Dental, and Vision Coverage
· Parental Leave Options
· Paid Time Off (PTO)
· 401(k) Plan
We value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact, please apply!
About the team
Amazon Fulfillment Technologies (AFT) powers Amazon's global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people.
We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.
Our vision is to empower Amazon businesses to define and implement regulatory and operational standards, measure compliance with those requirements, and quantify potential risks through our centralized and closed loop systems.
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Amazon Prime Delivery Driver
Posted today
Job Viewed
Job Description
Amazon Prime Delivery Driver
Posted today
Job Viewed
Job Description
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