1070 Client Support Specialist jobs in Baltimore

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits:

• We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

ABOUT THE ROLE


Performs various tasks associated with the bagging, palletizing, batching, mixing, sampling, testing, loading rail, and the operation of feeding, weighing, bulk loading/transporting cement products, and providing customer service.

WHAT YOULL ACCOMPLISH

• Operates and monitors bagging and palletizing stations, loads outgoing trucks, load and unload rail cars, unloads incoming raw materials, and prepares/tests product and raw material samples.


• Operates forklift, small loader, rail car mover, sweeper, and other light industrial equipment.


• Verifies accuracy of paperwork for incoming/outgoing shipments.


• Records accurate information and statistics associated with all work performed. Makes operational changes based on analysis of data collected.


• Interprets and understands readings on equipment instrumentation panels.


• Participates in formal and on-the job training programs to acquire/broaden both technical and non-technical job skills; participates in cross training activities.


• Interacts with members of Process Areas on a regular basis to gather or communicate information, solve problems, etc.


• Follows all safety procedures, checks for safety hazards, takes corrective action to eliminate safety hazards. Adheres to plant environmental policies and maintains a clean and orderly work area.


• Ensures product quality and quantity within assigned area.


• Inspects equipment assigned to him/her each shift in accordance with plant policy.


• Assists with preventative maintenance and repairs on equipment.


• Applies skills and performs work in other positions as assigned.


• Works rotating shift schedule as assigned, and available to be on call to handle off shift production/customer demands or equipment repairs.


• This position interacts with all plant employees.


• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

• 1-2 years of basic industrial, mechanical, or shipping experience is required, 2-4 years experience is preferred.


• Ability to lift up to 94 pound bags of material to manage inventory is required.


• Must possess a valid drivers license.


• Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

• Competitive salary


• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings


• Medical, Dental, Disability and Life Insurance


• Holistic Health & Well-being programs


• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care


• Vision and other Voluntary benefits and discounts


• Paid time off & paid holidays


• Paid Parental Leave (maternity & paternity)


• Educational Assistance Program


• Dress for your day