Program Manager - Community Outreach and Support Services

77002 Houston, Texas $85000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client, a highly respected non-profit organization dedicated to improving the lives of underserved communities, is seeking an experienced and passionate Program Manager to oversee their Community Outreach and Support Services initiatives in Houston, Texas, US . This crucial role involves developing, implementing, and managing programs that provide essential resources, education, and support to community members in need. The ideal candidate will possess strong leadership, organizational, and interpersonal skills, with a proven track record in non-profit program management, community engagement, and grant administration. You will lead a team of dedicated professionals, foster strategic partnerships with local organizations, and ensure the effective delivery of services that create lasting positive change.

Responsibilities:
  • Develop, implement, and manage comprehensive outreach and support programs aligned with the organization's mission.
  • Oversee the day-to-day operations of assigned programs, ensuring efficient resource allocation and service delivery.
  • Lead, mentor, and supervise program staff, fostering a collaborative and high-performing team environment.
  • Build and maintain strong relationships with community stakeholders, partner organizations, government agencies, and funders.
  • Develop and manage program budgets, ensuring fiscal responsibility and compliance with grant requirements.
  • Write grant proposals, reports, and funding requests to secure financial support for programs.
  • Monitor program outcomes, collect data, and evaluate program effectiveness, making adjustments as needed.
  • Organize and facilitate community events, workshops, and educational sessions.
  • Represent the organization at community meetings, conferences, and public forums.
  • Ensure programs comply with all relevant laws, regulations, and organizational policies.
  • Develop and implement strategies to increase community participation and engagement in programs.
  • Stay informed about community needs and emerging social issues relevant to program services.
Qualifications:
  • Bachelor's degree in Social Work, Public Administration, Non-profit Management, or a related field; Master's degree preferred.
  • Minimum of 5 years of experience in non-profit program management, with a focus on community outreach and social services.
  • Demonstrated success in developing, implementing, and evaluating programs.
  • Strong understanding of grant writing, fundraising, and budget management.
  • Proven ability to build and manage relationships with diverse stakeholders.
  • Excellent leadership, team management, and interpersonal skills.
  • Strong analytical and problem-solving capabilities.
  • Proficiency in Microsoft Office Suite and experience with database management (e.g., Salesforce).
  • Excellent written and verbal communication skills.
  • Passion for social justice and commitment to serving vulnerable populations.
  • Ability to work flexible hours, including occasional evenings and weekends, as needed.
This is an impactful role for an experienced leader looking to make a tangible difference in the lives of individuals and families within the Houston community. Join a passionate team committed to empowering and uplifting those we serve.
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Social Work Counselor

77246 Houston, Texas MD Anderson Cancer Center

Posted 9 days ago

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Job Description

The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report's rankings. It is one of the nation's original three comprehensive cancer centers designated by the National Cancer Institute.

The Social Work department is here to help patients, their families, and their caregivers cope with the diagnosis of cancer and to eliminate psychosocial complications as significant barriers to care in Texas, the nation and the world through outstanding integrated programs in patient care, research, education and prevention.

*The ideal candidate will have at least one year of social work experience and has worked with oncology patients. **This position is in the Texas Medical Center and is fully onsite. *The work schedule would be Monday - Friday 8AM-5PM.

*Summary *

Provide comprehensive biopsychosocial assessment and counseling services to individuals, families and groups. Supports compliance with treatment protocols, advance care planning and assists with resource linkage as a part of a multidisciplinary healthcare team.

*Key Functions *

  1. Conducts biopsychosocial assessments using appropriate diagnostic criteria to recommend, facilitate, and implement interventions for a comprehensive treatment plan.

  2. Uses counseling techniques, resource knowledge and linkage throughout the disease trajectory, including end of life, survivorship and bereavement.

  3. Participates in continuity of care and/or discharge planning. Facilitates advance care planning.

  4. Documents patient care activity in institutional electronic healthcare record in accordance with departmental documentation policy.

Other duties assigned.

EDUCATION

  • Required: Master's Degree Social Work (MSW or MSSW) from an accredited program approved by the Council on Social Work Education (CSWE).

WORK EXPERIENCE

  • Required: None

LICENSES AND CERTIFICATIONS

  • Required: LMSW - Licensed Master Social Worker State of Texas. Upon Hire or

  • Required: LCSW - Licensed Clinical Social Worker State of Texas. Upon Hire

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.

Additional Information

  • Requisition ID:

  • Employment Status: Full-Time

  • Employee Status: Regular

  • Work Week: Days

  • Minimum Salary: US Dollar (USD) 67,000

  • Midpoint Salary: US Dollar (USD) 83,500

  • Maximum Salary : US Dollar (USD) 100,000

  • FLSA: exempt and not eligible for overtime pay

  • Fund Type: Hard

  • Work Location: Onsite

  • Pivotal Position: No

  • Referral Bonus Available?: No

  • Relocation Assistance Available?: No

#LI-Onsite

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Social Work Counselor

77007 Houston, Texas MD Anderson Cancer Center

Posted 10 days ago

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Job Description

The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report's rankings. It is one of the nation's original three comprehensive cancer centers designated by the National Cancer Institute.
The Social Work department is here to help patients, their families, and their caregivers cope with the diagnosis of cancer and to eliminate psychosocial complications as significant barriers to care in Texas, the nation and the world through outstanding integrated programs in patient care, research, education and prevention.
*The ideal candidate will have at least one year of social work experience and has worked with oncology patients. **This position is in the Texas Medical Center and is fully onsite. **The work schedule would be Monday - Friday 8AM-5PM.*
*Summary *
Provide comprehensive biopsychosocial assessment and counseling services to individuals, families and groups. Supports compliance with treatment protocols, advance care planning and assists with resource linkage as a part of a multidisciplinary healthcare team.
*Key Functions *
1. Conducts biopsychosocial assessments using appropriate diagnostic criteria to recommend, facilitate, and implement interventions for a comprehensive treatment plan.
2. Uses counseling techniques, resource knowledge and linkage throughout the disease trajectory, including end of life, survivorship and bereavement.
3. Participates in continuity of care and/or discharge planning. Facilitates advance care planning.
4. Documents patient care activity in institutional electronic healthcare record in accordance with departmental documentation policy.
Other duties assigned.
*EDUCATION*
* Required: Master's Degree Social Work (MSW or MSSW) from an accredited program approved by the Council on Social Work Education (CSWE).
*WORK EXPERIENCE*
* Required: None
*LICENSES AND CERTIFICATIONS*
* Required: LMSW - Licensed Master Social Worker State of Texas. Upon Hire or
* Required: LCSW - Licensed Clinical Social Worker State of Texas. Upon Hire
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law. Information
* Requisition ID:
* Employment Status: Full-Time
* Employee Status: Regular
* Work Week: Days
* Minimum Salary: US Dollar (USD) 67,000
* Midpoint Salary: US Dollar (USD) 83,500
* Maximum Salary : US Dollar (USD) 100,000
* FLSA: exempt and not eligible for overtime pay
* Fund Type: Hard
* Work Location: Onsite
* Pivotal Position: No
* Referral Bonus Available?: No
* Relocation Assistance Available?: No
#LI-Onsite
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Clinical Social Work Supervisor

77002 Houston, Texas $75000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client, a leading provider of comprehensive social services in the **Houston, Texas, US** area, is seeking a highly motivated and experienced Clinical Social Work Supervisor to join their dedicated team. This pivotal role involves overseeing a caseload of complex client needs, providing expert clinical guidance to social workers, and ensuring the highest standards of care are maintained. The ideal candidate will possess a strong commitment to community well-being, exceptional leadership capabilities, and a deep understanding of therapeutic interventions for diverse populations. Responsibilities include conducting client assessments, developing and implementing individualized care plans, facilitating group therapy sessions, and maintaining accurate client records in compliance with all relevant regulations. You will also be responsible for supervising and mentoring junior social workers, offering professional development opportunities, and conducting regular performance evaluations. This role requires a proactive approach to crisis intervention and a compassionate demeanor in supporting individuals and families facing significant life challenges. Collaboration with external agencies, healthcare providers, and community resources will be a key aspect of this position to ensure holistic client support. The successful applicant will be instrumental in shaping program development and contributing to the organization's mission of fostering positive social change. A Master's degree in Social Work (MSW) from an accredited institution is required, along with a valid LCSW license in Texas. A minimum of five years of post-MSW experience in direct social work practice, with at least two years in a supervisory or leadership capacity, is essential. Proficiency in case management software and a thorough knowledge of community resources are also necessary. The ability to work effectively both independently and as part of a multidisciplinary team is crucial. Strong communication, problem-solving, and organizational skills are paramount. This hybrid position offers a blend of remote flexibility and in-office collaboration, allowing for a balanced approach to client engagement and team management.
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Per Diem Social Work Counselor

77246 Houston, Texas MD Anderson Center

Posted 24 days ago

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Job Description

The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report's rankings. It is one of the nation's original three comprehensive cancer centers designated by the National Cancer Institute.

The Social Work department is here to help patients, their families, and their caregivers cope with the diagnosis of cancer and to eliminate psychosocial complications as significant barriers to care in Texas, the nation and the world through outstanding integrated programs in patient care, research, education and prevention.

The ideal candidate will have a Master's Degree in Social Work (MSW or MSSW) from an accredited program approved by the Council on Social Work Education (CSWE) and have either an LMSW or LCSW issued by the state of Texas.

Shift Hours: 2 Weekdays a week, no weekends, no more than 19 hours per week, 8am - 5pm.

Summary

Provide comprehensive biopsychosocial assessment and counseling services to individuals, families and groups. Supports compliance with treatment protocols, advance care planning and assists with resource linkage as a part of a multidisciplinary healthcare team.

Key Functions

1. Conducts biopsychosocial assessments using appropriate diagnostic criteria to recommend, facilitate, and implement interventions for a comprehensive treatment plan.

2. Uses counseling techniques, resource knowledge and linkage throughout the disease trajectory, including end of life, survivorship and bereavement.

3. Participates in continuity of care and/or discharge planning. Facilitates advance care planning.

4. Documents patient care activity in institutional electronic healthcare record in accordance with departmental documentation policy.

Other duties assigned.

QUALIFICATIONS

Education

Required: Master's degree in Social Work (MSW or MSSW) from an accredited program approved by the Council on Social Work Education (CSWE).

Experience

Required: None.

Licensure

Required: One of the following issued by the state of Texas: Licensed Master Social Worker (LMSW) Licensed Clinical Social Worker (LCSW).

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.

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Per Diem Social Work Counselor

77007 Houston, Texas MD Anderson Cancer Center

Posted 15 days ago

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Job Description

The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report's rankings. It is one of the nation's original three comprehensive cancer centers designated by the National Cancer Institute.
The Social Work department is here to help patients, their families, and their caregivers cope with the diagnosis of cancer and to eliminate psychosocial complications as significant barriers to care in Texas, the nation and the world through outstanding integrated programs in patient care, research, education and prevention.
*The ideal candidate will have a Master's Degree in Social Work (MSW or MSSW) from an accredited program approved by the Council on Social Work Education (CSWE) and have either an LMSW or LCSW issued by the state of Texas. *
*Shift Hours: 2 Weekdays a week, no weekends, no more than 19 hours per week, 8am - 5pm.*
*Summary *
Provide comprehensive biopsychosocial assessment and counseling services to individuals, families and groups. Supports compliance with treatment protocols, advance care planning and assists with resource linkage as a part of a multidisciplinary healthcare team.
*Key Functions *
1. Conducts biopsychosocial assessments using appropriate diagnostic criteria to recommend, facilitate, and implement interventions for a comprehensive treatment plan.
2. Uses counseling techniques, resource knowledge and linkage throughout the disease trajectory, including end of life, survivorship and bereavement.
3. Participates in continuity of care and/or discharge planning. Facilitates advance care planning.
4. Documents patient care activity in institutional electronic healthcare record in accordance with departmental documentation policy.
Other duties assigned.
*QUALIFICATIONS *
* Education *
*Required: *Master's degree in Social Work (MSW or MSSW) from an accredited program approved by the Council on Social Work Education (CSWE).
* Experience *
Required: None.
* Licensure *
*Required: *One of the following issued by the state of Texas: Licensed Master Social Worker (LMSW) Licensed Clinical Social Worker (LCSW).
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. Information
* Requisition ID:
* Employment Status: Per Diem
* Employee Status: Regular
* Work Week: Days
* Minimum Salary: US Dollar (USD) 43,472
* Midpoint Salary: US Dollar (USD) 43,472
* Maximum Salary : US Dollar (USD) 43,472
* FLSA: non-exempt and eligible for overtime pay
* Fund Type: Hard
* Work Location: Onsite
* Pivotal Position: No
* Referral Bonus Available?: No
* Relocation Assistance Available?: No
* Science Jobs: No
#LI-Onsite
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Social Work - Social Worker - $38-49 per hour

77246 Houston, Texas Memorial Hermann Health System

Posted today

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Job Description

Memorial Hermann Health System is seeking a Social Work Social Worker for a job in Houston, Texas.

Job Description & Requirements
  • Specialty: Social Worker
  • Discipline: Social Work
  • Duration: Ongoing
  • 40 hours per week
  • Shift: 8 hours
  • Employment Type: Staff

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Takes radiologic films of the body requiring specialized or complicated procedures to assist in the diagnosis of diseases and injuries. Acts as an assistant to the physician during invasive radiological procedures. Job Description

Minimum Qualifications

Education: Graduate of an accredited school of Radiologic Technology

Licenses/Certifications:

  • Certified in Basic or Advanced Life Support

  • Current license or temporary license by the Texas Medical Board (MRT), required

  • Registered Radiology Technologist by the American Registry of Radiologic Technologists (ARRT-R)

Experience / Knowledge / Skills:

  • Ability to lift and/or maneuver patients in conjunction with others in order to perform job functions

Principal Accountabilities

  • Performs special/invasive radiology procedures on patients ensuring compliance with all radiation safety procedures: Prepares patients for exam, explains procedure, administers contrast when necessary, positions patients for the exam, selects appropriate imaging techniques, and ensures technical quality of the images.

  • Enters and monitors patient data.

  • Performs quality assurance on radiology equipment. May assist with initial and renewal application for ACR and other accreditation.

  • Identifies and reports any accidents, complaints or equipment malfunction to department management.

  • Takes emergency call within the department.

  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

  • Other duties as assigned

Memorial Hermann Health System Job ID # . Posted job title: radiologic technologist - special procedures, cath lab, sw

About Memorial Hermann Health System

Company Overview:

Charting a better future. A future that’s built upon the HEALTH of our community. This is the driving force for Memorial Hermann, redefining health care for the individuals and many diverse populations we serve. Our 6,600+ affiliated physicians and 33,000+ employees practice the highest standards of safe, evidence-based, quality care to provide a personalized and outcome-oriented experience across our more than 270 care delivery sites. As one of the largest not-for-profit health systems in Southeast Texas, Memorial Hermann has an award-winning and nationally acclaimed Accountable Care Organization, 17* hospitals and numerous specialty programs and services conveniently located throughout the Greater Houston area. Memorial Hermann-Texas Medical Center is one of the nation's busiest Level I trauma centers and serves as the primary teaching hospital for McGovern Medical School at UTHealth. For more than 114 years, our focus has been the best interest of our community, contributing more than $411 million annually through school-based health centers and other community benefit programs. Now and for generations to come, the health of our community will be at the center of what we do – charting a better future for all.

*Memorial Hermann Health System owns and operates 14 hospitals and has joint ventures with three other hospital facilities, including Memorial Hermann Surgical Hospital First Colony, Memorial Hermann Surgical Hospital Kingwood and Memorial Hermann Rehabilitation Hospital-Katy.

Our Mission

Memorial Hermann Health System is a non-profit, values-driven, community-owned health system dedicated to improving health.

Our Vision

To create healthier communities, now and for generations to come.

Our Values

Community: We value diversity and inclusion and commit to being the best healthcare provider, employer and partner.

Compassion: We understand our privileged role in people's lives and care for everyone with kindness and respect.

Credibility: We conduct ourselves and our business responsibly and prioritize safety, quality and service when making decisions.

Courage: We act bravely to innovate and achieve world-class experience and outcomes for patients, consumers, partners and the community.

Benefits
  • Dental benefits
  • Vision benefits
  • Employee assistance programs
  • 403b retirement plan
  • Health Care FSA
  • Dependent Care FSA
  • School loan reimbursement
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Professor of Social Work (Residential Only)

77246 Houston, Texas Houston Christian University

Posted 11 days ago

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Job Description

Professor of Social Work (Residential Only)

Reports to: Dean, College of Education and Behavioral Sciences

Job Status: Exempt

Introducing Houston Christian University

At Houston Christian University, our Christian liberal arts, professional, and graduate programs have equipped students to lead, collaborate, and discover out of a deep sense of purpose for more than 60 years. We are driven forward by our central confession, "Jesus Christ is Lord," and defined by our "Ten Pillars" core convictions . From this foundation we guide students confidently into discerning discovery, preparing them to think biblically, critically, and holistically about how to engage the world. We aspire to care for every student by meeting their academic, spiritual, and social needs with mentorship and support. At HCU, we are cultivating a culture of excellence that will mold a new generation of leaders in their communities, standard-setters in their professions, and fruitful disciples in their churches.

HCU is set in the heart of one of the most diverse and fastest-growing cities in the nation-and our growth and diversity match the dynamism of the city we call home. We continue to enroll strong freshmen classes, our graduate programs have more than doubled in the past decade, and we are significantly expanding our online programs as well.

The College of Education and Behavioral Sciences:

The Mission of the College of the College of Education and Behavioral Sciences is to prepare students to be effective citizens and professional educators, administrators, counselors, and researchers who reflect Christ in their work and service.

Position Summary

Houston Christian University (HCU) announces a full-time position for Assistant Professor in our Psychology Department in the field of Social Work to begin Spring 2026. The Department of Psychology is part of the College of Education and Behavior Sciences and houses the Bachelor of Social Work degree. As a faculty member, you will be responsible for teaching undergraduate courses in Social Work, including providing mentorship and guidance to students in the internship phase of the degree program. Additionally, you will be expected to participate in service to the university, which includes participation in departmental activities and committees.

Job Responsibilities:
  • College level teaching experience
  • Utilize a course syllabus for each course and follow established departmental and institutional guidelines
  • Provide timely, quality access to students via personal consultation, electronic communication, and other appropriate methods.
  • Provide academic advising, mentorship, and supervision to students
  • Evaluate students by established means to measure their progress in achieving course objectives and to inform them in a timely manner of their progress.
  • Maintain professional relationships with students, colleagues, and the community
  • Contribute to curriculum development and assessment
  • Stay current with developments in the field of social work
  • Be a productive scholar and active in service to students, the College, and the community
  • Submit paperwork and forms in a timely fashion
  • Perform other duties as needed
Qualifications:
  • PhD or DSW in the field of Social Work
  • LCSW
  • Professional experience in the field of Social Work
  • Teaching experience preferred
  • Ability to teach Social Work courses in a manner consistent with the University's Christian mission and values as articulated in the Ten Pillars

Additional Information

Houston Christian University is an independent, private Christian liberal arts university dedicated to the development of moral character, the enrichment of spiritual lives, and perpetuation of growth in Christian ideals. HCU is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).

Houston Christian University is committed to maintaining a teaching faculty and staff who share an active Christian faith. The Preamble to the By-Laws of the University, "Scripture and a Christian Worldview," and the "Ten Pillars Core Convictions of HCU" set forth a statement of belief which each University employee is expected to support and personify as an essential function of their employment at the University. Your submittal of an application for employment indicates your acceptance and affirmation of these statements.

As one of the most diverse universities in the nation, Houston Christian University also strives to build a faculty and staff team that provides role models who embody biblical orthodoxy and ethics for all our students, whatever their background or life experience.

As with all open positions at the University, a contract or employment offer will only be extended when the budget for the position has been confirmed.

**Disclaimer**

Background checks are performed for every new hire. If your application is selected to continue in our hiring process, you will be required to submit a background check form authorizing this screening. If you decline, your application may be denied. By proceeding with the online application, you understand and accept this process.
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Case Manager (RN) | Case Management & Social Work

77246 Houston, Texas Houston Methodist

Posted 4 days ago

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Job Description

Overview

At Houston Methodist, the Case Manager (CM) position is a registered nurse (RN) responsible for comprehensively planning for case management, which includes care transitions and discharge planning of a targeted patient population on a designated unit(s) and/or service lines. This position works with the physicians and interprofessional health care team to facilitate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The CM position holds joint accountability with the social worker for discharge planning and continuity of care and assures that admission and continued stay are medically necessary, communicating clinical information to payors to ensure reimbursement.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
  • Provide personalized care and service by consistently demonstrating our I CARE values:
    • INTEGRITY: We are honest and ethical in all we say and do.
    • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
    • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
    • RESPECT: We treat every individual as a person of worth, dignity, and value.
    • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
  • Practices the Caring and Serving Model
  • Delivers personalized service using HM Service Standards
  • Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
  • Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience
  • Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
  • Actively supports the organization's vision, fulfills the mission and abides by the I CARE values
Responsibilities

PEOPLE ESSENTIAL FUNCTIONS
  • Communicates in an active, positive and effective manner to all health care team members and reports pertinent patient care and family data in a comprehensive and unbiased manner; listens and responds to the ideas of others.
  • Collaborates with staff from the interprofessional health care team concerning safety data to improve outcomes and the safe transition of care. Uses a structured format for regular communication with patients and families.
  • Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.
SERVICE ESSENTIAL FUNCTIONS
  • Assesses all patients timely and thoroughly. Participates in daily Care Coordination Rounds (CCR), and identifies, communicates barriers to efficient patient throughput. Supports patients and families in preventing/resolving clinical or ethical issues.
  • Facilitates discharge planning activities for assigned patients and collaborates with the social worker and other members of the interprofessional health care team, as well as patient and family, on complex discharges. Maintains ownership of the discharge planning process on assigned units.
  • Initiates and facilitates referrals for home health care, hospice, and durable medical equipment. Consults with Social Worker Case Manager to assess psychosocial needs associated with transition to alternative levels of care, ensuring discharge disposition is to the appropriate level. Facilitates transfers.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Modifies care based on continuous evaluation of the patient's condition, demonstrates clinical problem-solving and critical thinking, and makes decisions using evidence-based analytical approach. Documents accurate assessment and interventions efficiently and effectively.
  • Plans for routine discharge and elevates emergent situations. Manages usual patient assignment and other unit demands and anticipates/plans for potential problems.
  • Focuses on discharge domain by contributing to department and hospital targets for quality, patient satisfaction and safety measures.
FINANCE ESSENTIAL FUNCTIONS
  • Performs review for medical necessity of admission, continued stay and resource use, appropriate level of care and program compliance using nationally recognized screening guidelines. Manages assigned patients in Observation Status, daily, informing physicians of timely disposition options to assure maximum benefits for patients and reimbursement for the hospital.
  • Applies approved utilization criteria to monitor appropriateness of admissions, level of care, resource utilization, and continued stay.
  • Participates in denial mitigation activities to ensure appropriate reimbursement for services rendered.
  • Contributes to meeting department and hospital financial target, with focus on length of stay. Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Identifies areas for improvement based on understanding of evidence-based practice literature. Initiates evidence-based practice/performance improvement projects based on these observations and offers solutions by participating in unit projects and activities.
  • Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

EDUCATION
  • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section.
  • Bachelor's degree preferred
WORK EXPERIENCE
  • Three years hospital nursing clinical experience
  • Case management experience preferred
License/Certification

LICENSES AND CERTIFICATIONS - REQUIRED
  • RN - Registered Nurse - Texas State Licensure - Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency)
KSA/ Supplemental Data

KNOWLEDGE, SKILLS, AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Knowledge of Medicare, Medicaid and Managed Care requirements
  • Progressive knowledge of community resources, health care financial and payor requirements/issues, and eligibility for state, local and federal programs
  • Progressive knowledge of discharge planning, utilization management, case management, performance improvement and managed care reimbursement
  • Understanding of pre-acute and post-acute venues of care and post-acute community resources
  • Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families
  • Well versed in computer skills of the entire Microsoft Office Suite (Excel, Outlook, PowerPoint and Word)
  • Strong assessment, organizational and problem-solving skill
SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE
  • Uniform No
  • Scrubs No
  • Business professional Yes
  • Other (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
  • On Call* Yes
TRAVEL**
**Travel specifications may vary by department**
  • May require travel within the Houston Metropolitan area Yes
  • May require travel outside Houston Metropolitan area No


Company Profile

Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. In 2020, U.S. News & World Report named Houston Methodist Hospital to its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 952 operating beds, 85 operating rooms and over 8,000 employees, Houston Methodist offers complete care for patients from around the world.

The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas. These Emergency Care Centers house exam rooms, full digital radiography suite, low radiation dose 16-slice CT scan, ultrasound and a full on-site stat chemistry lab.
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Case Manager (RN) | Case Management & Social Work

77007 Houston, Texas Houston Methodist

Posted 15 days ago

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Job Description

At Houston Methodist, the Case Manager (CM) position is a registered nurse (RN) responsible for comprehensively planning for case management, which includes care transitions and discharge planning of a targeted patient population on a designated unit(s) and/or service lines. This position works with the physicians and interprofessional health care team to facilitate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The CM position holds joint accountability with the social worker for discharge planning and continuity of care and assures that admission and continued stay are medically necessary, communicating clinical information to payors to ensure reimbursement.
**PEOPLE ESSENTIAL FUNCTIONS**
+ Communicates in an active, positive and effective manner to all health care team members and reports pertinent patient care and family data in a comprehensive and unbiased manner; listens and responds to the ideas of others.
+ Collaborates with staff from the interprofessional health care team concerning safety data to improve outcomes and the safe transition of care. Uses a structured format for regular communication with patients and families.
+ Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.
**SERVICE ESSENTIAL FUNCTIONS**
+ Assesses all patients timely and thoroughly. Participates in daily Care Coordination Rounds (CCR), and identifies, communicates barriers to efficient patient throughput. Supports patients and families in preventing/resolving clinical or ethical issues.
+ Facilitates discharge planning activities for assigned patients and collaborates with the social worker and other members of the interprofessional health care team, as well as patient and family, on complex discharges. Maintains ownership of the discharge planning process on assigned units.
+ Initiates and facilitates referrals for home health care, hospice, and durable medical equipment. Consults with Social Worker Case Manager to assess psychosocial needs associated with transition to alternative levels of care, ensuring discharge disposition is to the appropriate level. Facilitates transfers.
**QUALITY/SAFETY ESSENTIAL FUNCTIONS**
+ Modifies care based on continuous evaluation of the patient's condition, demonstrates clinical problem-solving and critical thinking, and makes decisions using evidence-based analytical approach. Documents accurate assessment and interventions efficiently and effectively.
+ Plans for routine discharge and elevates emergent situations. Manages usual patient assignment and other unit demands and anticipates/plans for potential problems.
+ Focuses on discharge domain by contributing to department and hospital targets for quality, patient satisfaction and safety measures.
**FINANCE ESSENTIAL FUNCTIONS**
+ Performs review for medical necessity of admission, continued stay and resource use, appropriate level of care and program compliance using nationally recognized screening guidelines. Manages assigned patients in Observation Status, daily, informing physicians of timely disposition options to assure maximum benefits for patients and reimbursement for the hospital.
+ Applies approved utilization criteria to monitor appropriateness of admissions, level of care, resource utilization, and continued stay.
+ Participates in denial mitigation activities to ensure appropriate reimbursement for services rendered.
+ Contributes to meeting department and hospital financial target, with focus on length of stay. Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.
**GROWTH/INNOVATION ESSENTIAL FUNCTIONS**
+ Identifies areas for improvement based on understanding of evidence-based practice literature. Initiates evidence-based practice/performance improvement projects based on these observations and offers solutions by participating in unit projects and activities.
+ Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
**EDUCATION**
+ Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section.
+ Bachelor's degree preferred
**WORK EXPERIENCE**
+ Three years hospital nursing clinical experience
+ Case management experience preferred
**LICENSES AND CERTIFICATIONS - REQUIRED**
+ RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency)
**KNOWLEDGE, SKILLS, AND ABILITIES**
+ Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
+ Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
+ Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
+ Knowledge of Medicare, Medicaid and Managed Care requirements
+ Progressive knowledge of community resources, health care financial and payor requirements/issues, and eligibility for state, local and federal programs
+ Progressive knowledge of discharge planning, utilization management, case management, performance improvement and managed care reimbursement
+ Understanding of pre-acute and post-acute venues of care and post-acute community resources
+ Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families
+ Well versed in computer skills of the entire Microsoft Office Suite (Excel, Outlook, PowerPoint and Word)
+ Strong assessment, organizational and problem-solving skill
**SUPPLEMENTAL REQUIREMENTS**
**WORK ATTIRE**
+ Uniform No
+ Scrubs No
+ Business professional Yes
+ Other (department approved) No
**ON-CALL***
_*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below._
+ On Call* Yes
**TRAVEL***
_**Travel specifications may vary by department**_
+ May require travel within the Houston Metropolitan area Yes
+ May require travel outside Houston Metropolitan area No
**Company Profile:**
Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America's "Best Hospitals." As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation's largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist's primary academic affiliates are among the nation's leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.
Houston Methodist is an Equal Opportunity Employer.
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