289 Customer Service jobs in Dayton

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: One year of experience in a healthcare setting preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: N/A

Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail

Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail

SIGCO, an OBE Company is the preeminent architectural glass and metal fabricator and distributor in New England. Since our inception in 1986, SIGCO has grown and changed over the decades, expanding into new product areas and territories, while maintaining a cutting edge manufacturing facility. But our commitment to service and craftsmanship remain unchanged.

The Customer Service Representative role with us isn't just a job- it's a starting point to a great career with a great company. We hire motivated individuals who want to grow with us, and we will equip you with the knowledge you need to be successful. We have an incredible track record of promoting from within. You can be our next success story.

This role is perfect for the individual who approaches their work in a professional manner, who loves to be a part of a team, and who wants to help us get better, every single day. If that sounds like YOU, come join this industry leader!

Monday- Friday, 8am-5pm

Starting Rate $20/Hour; depending on experience

Here's What You'll Get To Do

• Greet customers in a courteous, friendly, and professional manner. Listen attentively to customer needs and concerns; demonstrate empathy and be an advocate for the customer
• Accurate data entry of orders and quotes
• Communicate with customers to determine expected delivery date and time.
• Coordinate between sales and production to meet customer deadlines
• Resolve product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustments; following up to ensure resolution
• Maintain broad knowledge of clients, products, and services of the organization
• Regular and predictable attendance, the ability to safely perform tasks, and adherence to all safety policies and procedures are essential functions of the job

What We're Looking For

• High School Diploma or equivalent
• Minimum 1-year customer service experience, preferable in construction or similar field
• Excellent attention to detail
• Computer experience and accuracy in alpha/numeric data entry
• Strong math skills
• Qualified candidates should have strong verbal and written communication skills

Physical Requirements

• Primarily works in an office environment with controlled climate.
• Ability to perform light hand activity work at a computer/telephone station in an office environment. Position is primarily sedentary.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job

Work Today, Get Paid Tomorrow!

Oldcastle BuildingEnvelope has partnered with DailyPay to offer you the ability to access your earnings before your next paycheck based on current hours worked. You can transfer your earnings instantly for $.99 per transaction or the next day for 1.99. Certain terms and conditions apply.

What SIGCO Offers You

• Highly competitive base pay
• Comprehensive medical, dental, and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A culture that values opportunity for growth, development, and internal promotion

About SIGCO

SIGCO has a long and proud heritage. We are a collection of family businesses, regional companies, and large enterprises that together form the OBE family. OBE operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

OBE is an Affirmative Action and Equal Opportunity Employer.

U-Haul - (Customer Service Representative) As a Customer Service Rep at U-Haul, you'll: Interface with U-Haul customers to identify what they are looking for; Educate customers on products and services, answering questions, and preparing rental invoices; Interact with guests in a friendly, fast, courteous and efficient manner.Hiring Immediately >>

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: One year of experience in a healthcare setting preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: N/A

1. Courteously answer incoming telephone calls and assist walk-in customers.
2. Utilizes the ADDS E3 system for customer account maintenance, setting up new accounts, and updating customer logs.
3. Perform computer related input and other clerical tasks relating to one or more of the following: Inventory control, accounts payable, accounts receivable, computer input (posting), price change administration, payments received, and bank deposits.
4. Develop a thorough knowledge of all departments, products, services, and delivery schedules.
5. Enthusiastically participates in annual market objectives, promotional programs and contests.
6. Support other members of the office staff by cross-training within the department and offering assistance as needed.
7. Perform other miscellaneous office duties such as filing, photocopying, and shredding.

1. Dependability
2. Good communication and listening skills
3. Accuracy, organization, and attention to detail
4. Ability to work in a dynamic environment without distraction
5. Courteous demeanor and professional appearance
6. Flexibility to work seasonal overtime
7. Trouble shooting skills - within and between departments
8. The ability to adapt to change

• Health Insurance - Premiums as low as $6 for full time employees!
• Dental insurance and Vision Insurance
• Company Provided Life insurance, Short-term and Long-Term disability
• 401(k) plan with company match
• Paid time off and 10 paid holidays
• Tuition Reimbursement for employees and Scholarships and grant for employee's children
• Discounts on our products and services
• Work uniform and, boot and prescriptions safety glasses allowance
• Paid Training at our State-of-the-art institute
• Opportunity for growth!
• Opportunities at Several Locations in MA, ME, NH, and VT

• The position requires frequent sitting and some standing.
• There is frequent use of the fingers to write, input data into a computer system, and handle paperwork
• There is frequent communication involving both speaking and listening in person and over the telephone

Job Type

Full-time

Description

Customer Service Representative

CLYNK is a circular economy solutions provider. We make it easy for retailers, brands, redemption operators and everyday people to do the right thing through our consumer-centric "bag-drop" technology solutions. We are the fastest growing mode of beverage container recycling and the most requested option by consumers. Our technology supports recycling at scale across an entire ecosystem including states with Deposit Recovery Systems (aka Bottle Bills) and Producer Responsibility Organizations or Brands who enable customers to recycle with convenient solutions.

Job Summary:

We are seeking an experienced Customer Service Representative to join our well-regarded and growing team. If you don't have inbound service experience but have been in roles where you have practiced customer support, we will train you!

Often the first point of contact for customers, we are seeking a customer service professional who is adept at engaging with customers. By joining our team, you will work alongside colleagues who are not just going to get the job "done" but will go above and beyond to delight our customers.

To be successful in this role, you are a professional problem solver by building positive rapport and communicating appropriately with different personality types. You are also a specialized consultant for all things CLYNK, guiding our customers through the process of recycling and redemption to help make their experience with us as successful as possible.

Specifically, you will field calls and emails from customers and help answer questions about their account. In addition to helping individual members, you will also support our CLYNK to Give customers who execute a variety of fundraising activities on behalf of schools, 501(c)(3) organizations, and groups of passionate people who unite for a cause and rely on CLYNK to make them successful. The devil is in the details when it comes to recycling and redemption and therefore you need to have a strong ability to explain complex subjects in an easy-to-understand way.

Essential Functions:

• Receive, evaluate & answer incoming calls and digital communications in a timely and professional manner
• Identify customers' needs, clarify information, research every issue, and provide resolution; able to identify, properly document and resolve or escalate consumer complaints fully and accurately describes the issue to be resolved
• Accurately record key call and email details into CLYNK's Customer Service management system
• Applies knowledge related to CLYNK's services and more broadly details associated with State Bottle Bills to perform assigned duties
• Follows standard procedures as set by CLYNK Customer Service policies
• Meet personal/team qualitative and quantitative targets
• Able to work an assigned 8hr/day schedule between the hours of 8:30 am and 8:00 pm ET, weekends may be required
• Performs other duties as the business requires

• High School diploma or equivalent
• Minimum 1 year of progressively responsible Customer Service experience in a call center environment
• Excellent customer service and interpersonal skills; strong phone and verbal communication skills along with active listening
• Displays strong written communication skills including the ability to personalize scripted information
• Excellent patience and problem-solving skills
• Strong time management skills
• Ability to work independently and in a team environment
• Strong computer skills including working with CRM tools and Microsoft Office
• Ability to speak multiple languages a plus

• Pre-employment Screening: Professional reference check and background check
• Physical Requirements: Ability to sit and stand for long periods of time
• Schedule: Set 5 day work week will be coordinated with your manager. Customer Service Team operates 7 days a week, 8:30am-5:00pm ET, weekends and eventual evening coverage (until 8pm ET) may be required to meet business needs.
• Location: In-person, CLYNK Headquarters 100 Waterman Drive Ste 301 South Portland, ME 04106

Position Summary: Reporting to the Office Manager, the Customer Service Representative performs a variety of administrative and computer related responsibilities to ensure customer satisfaction, promote corporate goals and objectives and grow the company while contributing to an efficient, harmonious working environment. Serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges.

Essential Functions:

• Courteously answer incoming telephone calls and assist walk-in customers.
• Utilizes the ADDS E3 system for customer account maintenance, setting up new accounts, and updating customer logs.
• Perform computer related input and other clerical tasks relating to one or more of the following: Inventory control, accounts payable, accounts receivable, computer input (posting), price change administration, payments received, and bank deposits.
• Develop a thorough knowledge of all departments, products, services, and delivery schedules.
• Enthusiastically participates in annual market objectives, promotional programs and contests.
• Support other members of the office staff by cross-training within the department and offering assistance as needed.
• Perform other miscellaneous office duties such as filing, photocopying, and shredding.

Other Tasks: Assist with special projects and other work-related duties as assigned.

Other Attributes Required:

• Dependability
• Good communication and listening skills
• Accuracy, organization, and attention to detail
• Ability to work in a dynamic environment without distraction
• Courteous demeanor and professional appearance
• Flexibility to work seasonal overtime
• Trouble shooting skills within and between departments
• The ability to adapt to change

Highly Competitive Compensation and Industry Leading Benefits:

• Paid weekly!
• Health Insurance Premiums as low as $6 for full time employees!
• Dental insurance and Vision Insurance
• Company Provided Life insurance, Short-term and Long-Term disability
• 401(k) plan with company match
• Paid time off and 10 paid holidays
• Tuition Reimbursement for employees and Scholarships and grant for employee's children
• Discounts on our products and services
• Work uniform and, boot and prescriptions safety glasses allowance
• Paid Training at our State-of-the-art institute
• Opportunity for growth!
• Opportunities at Several Locations in MA, ME, NH, and VT

Education: A high school diploma or equivalent is preferred.

Experience: One year of previous customer service experience including computer work is preferred.

Equipment and Tools Used: Calculator, telephone, computer terminal, and copier.

Decisions Made: This position works as a "trusted advisor" to provide assistance to our customers. Resolves customer issues such as delivery or billing problems. If dissatisfaction persists, the customer is referred to the appropriate department head for resolution.

Safety Considerations: The main safety concern relates to proper ergonomics while working at a video display terminal.

Contacts: This position deals frequently with customers over the telephone and in person requiring excellent customer relations skills. The Customer Service Representative also cooperatively works with other employees and interacts with other departments.

Work Environment: The work environment is mainly an office setting. The heating season is typically faster paced than the rest of the year.

Physical Requirements Analysis:

• The position requires frequent sitting and some standing.
• There is frequent use of the fingers to write, input data into a computer system, and handle paperwork.
• There is frequent communication involving both speaking and listening in person and over the telephone.
• There is rarely a need to lift or move an object weighing more than 10 pounds.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.