344 Customer Service jobs in Honolulu

Customer Service Representative Job ID Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States of America - - About the Role - - As a CBRE Custome Customer Service, Customer Service Representative, Representative, Retail, Property Management, Service

Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.

In this role you will:

• Ensure every customer experience is top notch in quality
• Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
• Take an active role in selling Graybar goods and services on inbound calls
• Provide support on product selection and application
• Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims

What you bring to the table:

• Strong communication skills
• A passion for customer service
• Ability to handle a variety of customer situations with enthusiasm and tact
• 2+ years experience preferred
• High School education
• 2 year or 4 year degree preferred

Shift and Hours: Monday - Friday, 7:00am - 4:00pm.

Compensation Details: The expected starting rate of pay for this position is $23.06 per hour, depending on experience.

The Value of Graybar:

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
• Life Insurance coverage for you and options for your family.
• Save on expenses with Flexible Spending Accounts.
• Enjoy our Disability Benefits at no cost to you.
• Share in our success with Profit Sharing Plans.
• 401(k) Savings Plan with company match to help secure your future.
• Paid Vacation & Sick Days to spend time away from work or in case of an illness.
• Rest and recharge during our Paid Holidays throughout the year.
• Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
• Volunteer with Community Time Off to give back to the community.
• Predictable Work Schedules to plan your life: no weekends or nights for most roles.
• Celebrate your and others' achievements with our Employee Recognition Program.
• Reach your career goals with our Educational Reimbursement and Career Development Programs.
• And More Perks that support your well-being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar? At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Apply now and find out what's next for you. Equal Opportunity Employer/Vet/Disabled

Honolulu Freight Service has spent 80 years building a tradition of superior service and cost effective solutions for every customer, big or small, who trusts us with their cargo. Since the beginning, HFS has provided the highest quality of seamless transportation service between the North American continent and the Hawaiian Islands of any other forwarder in the field.

Experience

The Freight Customer Service Representative plays a crucial role in facilitating the smooth transportation of goods and fostering positive relationships with customers by providing reliable support and assistance throughout the shipping process.

Job Requirements

• Order Processing: Assisting customers with placing orders for inbound/outbound shipments, including providing quotes, confirming details, and arranging pickups.
• Shipment Tracking: Providing real-time updates on the status and location of shipments to customers, ensuring transparency and peace of mind.
• Issue Resolution: Handling any issues or discrepancies that may arise during transit, such as delays, damages, or missing items, and working to find satisfactory resolutions.
• Documentation: Assisting with the preparation and processing of shipping documents.
• Maintain clear and effective communication with customers, carriers, and internal teams to ensure smooth coordination.
• Customer Support: Offering assistance and guidance to customers regarding shipping options, packaging requirements, transit times, and any other related inquiries.
• Manage/oversee assigned customer account(s).
• Create and coordinate bookings with truckers and carriers.
• Other tasks as assigned.

Qualifications and Skills

• Proficient in Microsoft Office Suite or related software.
• Ability to utilize and operate internal company systems.
• Excellent communication and interpersonal skills.
• High level of composure and good stress management.
• Ability to multitask with different, and sometimes conflicting events.
• Basic math, written and oral communication skills.
• Maintains regular and predictable attendance required.
• Must comply with the companys drug and alcohol testing requirements.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Use of general office equipment: fax/scan/copy/printer machines.

Note : This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

Corporate Headquarters:
5301 2nd Ave S
Seattle, WA 98108

• Provide proactive customer service via phone, email, and messaging systems, addressing inquiries and ensuring customers stay on schedule with their appointments.

• Schedule new and recurring pest control services and coordinate 4-point home inspections for existing customers with Branch Sales Professionals.

• Log and manage calls from customers, technicians, and management in the internal system, ensuring accurate documentation and timely follow-up.

• Assist with daily technician schedules, monitor service completion, perform system clean-ups, and escalate issues to management as needed, while completing monthly training in Pest Webs.

• High School Diploma or GED, preferred.

• 6+ months of customer service experience and/or conflict resolution, including phone, email, and SMS communication.

• Strong communication skills to interact with clients and provide customer service.

• Weekly Pay - get paid every Friday!
• This position offers an hourly base pay range of $21.00/hour depending on experience.
• Paid sick and vacation time along with 10 company-paid holidays
• Comprehensive medical, dental, and vision insurance options, including a Health Savings Account (HSA).
• Short-term and long-term disability coverage, plus voluntary life insurance.
• 401(k) with a competitive match: 100% of the first 3% contributed and 50% of the next 2%.
• Access to the Employee Assistance Program (EAP)
• Discounted pest control services for employees and their friends/family.

• Requires prolonged periods of sitting at a desk or workstation

• Frequent use of hands and fingers for typing and using a computer mouse

• Occasionally lift and carry office materials or supplies up to 25 pounds

• Requires clear vision for reading documents, computer screens, and other office materials

• Work is inside a climate-controlled office with quiet to moderate noise level

Chem-Dry's mission is helping people live healthy lives, which starts with clean carpets and a healthy home. Our proprietary hot carbonating extraction cleaning process penetrates deep into the fibers, removing an average of 98% of common household allergens from carpets and upholstery and 89% of the airborne bacteria in your home. The Natural, contains no soaps or detergents so it's safe and non-toxic for your family & pets. And, Chem-Dry uses 80% less water than typical steam cleaning so carpets dry in hours instead of days, making it the safer and more convenient carpet cleaning choice.

Chem-Dry's Administrative Dispatcher is the hub of the Chem-Dry location. This role is responsible for customer engagement in the form of phone, email and social media platforms, working with Field Technician Leaders to coordinate Technicians, assist with ordering and invoice management as well as daily office operations.

If you enjoy a fast paced, customer focused and team oriented environment, Join our Team!

Responsibilities:

• Be the "Voice" of Chem-Dry by embodying professionalism, courtesy, tenacity and subject matter expert of company knowledge
• Promote and sell the full suite of Chem-Dry services to inbound customer requests
• Provide support to Technicians, Field Technician Leaders and Management
• Demonstrate excellent listening skills, demonstrating empathy and understanding of customer needs
• Suggest upgrading treatments to customers to promote revenue
• Follow-up with customer inquiries
• Complete required forms / update database
• Social media posting and customer response
• Office supply inventory management

Qualifications:

• Demonstrated passion for excellent customer service
• Effectively communicate with internal team members and customers
• Previous dispatch experience (preferred)
• Excellent ability to manage multiple tasks and maintain a positive attitude
• Knowledge of and desire to learn and leverage technology
• Learn and communicate Chem-Dry offerings and process
• Must have valid driver's license and clean driving record
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Maybe subject to an on-site drug test

Compensation: $15.00/hour plus 5% commission on calls received and 10% commission on sales from existing customer database bookings. Work Monday through Friday 8:00am to 4:00pm with a 30 minute lunch break and 2 15 minute breaks. Health plan and IRA retirement plan after 90 day probation period.

The Chem-Dry brand is the world's leading carpet, tile and upholstery cleaner as ranked by Entrepreneur Magazine for 25 years in a row as the #1 in category. With more than 3,500 locations worldwide such as Ohana Chem Dry, the Chem-Dry brand is the world's leading carpet cleaner with nationwide coverage by locally-owned franchises. Ohana Chem Dry offers exciting team member opportunities who share a sense of commitment to quality home and business care and the use of quality proprietary care products and advanced cleaning techniques. We offer flexible schedules, paid training and competitive pay. Join our ohana team!

A reputable organization in the heart of Honolulu is seeking a dedicated and personable Customer Service Representative to join its team and provide outstanding service to clients and customers. The ideal candidate will have strong communication skills, problem-solving abilities, and a commitment to creating positive customer experiences. The position is on-site at the company's Honolulu location, making direct interaction with customers and team members essential. This role is perfect for someone who is enthusiastic about helping others and has a solid background in customer-facing roles. Our client prefers Hawaii-based candidates ready to attend in-person interviews and integrate seamlessly into their close-knit team environment.

Responsibilities:

• Customer Support: Handle incoming customer inquiries through phone, email, and face-to-face interactions. Address customer questions, resolve complaints, and provide accurate information about products or services.
• Problem Resolution: Proactively identify customer concerns and resolve issues efficiently, ensuring customer satisfaction. Escalate complex problems to relevant departments when necessary and follow up to ensure resolution.
• Order Processing: Assist customers with placing orders, tracking shipments, and managing returns or exchanges when required. Ensure information is entered accurately into company systems.
• Documentation: Maintain detailed customer records, including communication histories and issue resolution statuses, in internal databases and CRM systems.
• Team Collaboration: Work closely with other departments (sales, operations, technical support) to provide accurate information and ensure seamless customer service delivery.
• Product Knowledge: Stay up to date on company services, products, and policies to provide customers with the most accurate and helpful information.
• Feedback Collection: Gather customer feedback and suggestions and report recurring issues or trends to management for process improvement.
• Service Updates: Inform customers about new products, promotions, and policy changes when applicable.
• Administrative Duties: Perform general office tasks, including filing, reporting, and other clerical duties, as required to support the customer service department.

Requirements:

Qualifications:

• Experience: Minimum of 2+ years in a customer service, call center, or front desk role. Experience in retail or hospitality is a plus.
• Skills: Exceptional verbal and written communication skills with a professional demeanor. Strong problem-solving and organizational abilities with attention to detail.
• Technology: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM systems (e.g., Salesforce) or customer ticketing platforms.
• Teamwork: Ability to work well independently and as part of a team in a fast-paced environment.
• Personality: Positive attitude, patience, and empathy in handling customer concerns.
• Education: High school diploma required; associate degree or higher is preferred.
• Location-Specific Knowledge: Knowledge of Hawaii businesses, culture, and local service standards is highly valued.

Customer Service Representative Transdev in Pearl City, HI is hiring a Customer Service Representative to act as a liaison for our customers, providers, and clients. We are seeking friendly, customer service-oriented people who are dedicated to safety. Competitive starting pay of $17.00 - $18.00 per hour. Benefits include: vacation: minimum of two (2) weeks, sick days: 5 days, holidays: 7 days, other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities:

• Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.
• Comprehensive understanding of policies and procedures
• Meet or exceed established performance requirements.
• Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
• Other duties as required.

Qualifications:

• High School Diploma, GED or equivalent.
• Computer literate
• Excellent customer service skills.
• Ability to operate standard telephone system.
• Subject to a DOT drug testing and physical if applicable.

Physical Requirements:

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions.

Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev the mobility company empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good.

Overview

Overview

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the worlds happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communitiestreating everyone like family.

The Customer Service Representative (CSR) is the primary point of contact for customers, handling communications between customers, coworkers, and various departments within the company. The CSR works closely with internal teams to deliver exceptional customer service and ensure operational efficiency, both locally and in coordination with the centralized Customer Care Center.

Responsibilities:

• Provide proactive customer service via phone, email, and messaging systems, addressing inquiries and ensuring customers stay on schedule with their appointments.

• Schedule new and recurring pest control services and coordinate 4-point home inspections for existing customers with Branch Sales Professionals.

• Log and manage calls from customers, technicians, and management in the internal system, ensuring accurate documentation and timely follow-up.

• Assist with daily technician schedules, monitor service completion, perform system clean-ups, and escalate issues to management as needed, while completing monthly training in Pest Webs.

Qualifications:

• High School Diploma or GED, preferred.

• 6+ months of customer service experience and/or conflict resolution, including phone, email, and SMS communication.

• Strong communication skills to interact with clients and provide customer service.

Pay and Benefits

EcoShield is proud to offer competitive pay and full benefits!

• This position offers an hourly base pay range of $21.00/hour depending on experience.

• Paid sick and vacation time along with 10 company-paid holidays

• Comprehensive medical, dental, and vision insurance options, including a Health Savings Account (HSA).
• Short-term and long-term disability coverage, plus voluntary life insurance.
• 401(k) with a competitive match: 100% of the first 3% contributed and 50% of the next 2%.
• Access to the Employee Assistance Program (EAP)
• Discounted pest control services for employees and their friends/family.

Physical Demands and Working Requirements

The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job.

Reasonable accommodations may be provided to assist individuals with disabilities in performing these essential functions.

• Requires prolonged periods of sitting at a desk or workstation

• Frequent use of hands and fingers for typing and using a computer mouse

• Occasionally lift and carry office materials or supplies up to 25 pounds

• Requires clear vision for reading documents, computer screens, and other office materials

• Work is inside a climate-controlled office with quiet to moderate noise level

The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required for this position.

EEO Statement: EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.

#LI-DNI

Overview

Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Honolulu, HI! Join a strong and continuously evolving team that helps our business grow. If youre looking for your next opportunity, Imperial Dade is a great place to take that next step.

The Customer Service Representative will interact with customers, process orders, and provide information in response to customers inquiries, concerns, and requests about our products and services.

The schedule for this position is Monday through Friday from 8:00 am until 4:30 pm.

Salary: $20.50/hour

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.

**All correspondence will come directly from Imperial Dade and not a personal email address.**

You will:

1. Answer customers calls in a prompt, friendly, and professional manner.
2. Interface with customers by telephone, electronically, or face-to-face.
3. Assist in increasing sales and profitability for each account by suggesting new and complementary products and by participating in sales promotions.
4. Optimize fill rates by providing substitutions for out-of-stock or discontinued items.
5. When necessary, escalate customer information, problems/needs, and requests to the customer service manager.

You have:

1. High school diploma, GED, or equivalent.
2. 2 years of customer service experience.
3. Proficiency in MS Office and familiarity with using other software.
4. 2 years of data entry experience.
5. Excellent communication skills.
6. An outgoing personality, eager attitude to help others.

We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, a shared ownership program, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.