Customer Service Representative

70001 Metairie, Louisiana Robert Half

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Description
We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an opportunity to showcase your skills in a fast-paced environment while delivering excellent service to customers. The ideal candidate will be adaptable, empathetic, and detail oriented, with the ability to manage high call volumes and multitask effectively.
Responsibilities:
- Manage a high volume of incoming calls, exceeding 100 calls per day, while maintaining a detail oriented and empathetic demeanor.
- Upload and organize documents into files accurately, processing 20 or more uploads daily.
- Handle irate callers with patience and professionalism, ensuring their concerns are addressed effectively.
- Collaborate seamlessly with team members to foster a positive and productive work environment.
- Utilize Office tools, including Word, to complete tasks efficiently and accurately.
- Operate a multi-line phone system to provide timely and effective customer support.
- Demonstrate excellent multitasking skills to balance call handling, documentation, and administrative tasks.
- Uphold a pleasant and approachable attitude to enhance customer satisfaction and team dynamics.
Requirements - Minimum of 2 years of experience in a customer service role.
- Proficiency with Microsoft Office applications, including Word.
- Familiarity with multi-line phone systems and the ability to manage high call volumes.
- Strong multitasking abilities to handle simultaneous responsibilities effectively.
- Exceptional interpersonal skills with a detail-oriented and empathetic approach to customer interactions.
- Ability to remain calm and composed when managing challenging or irate callers.
- Proven track record of working well within a team environment.
- Attention to detail and accuracy when uploading and organizing documents. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Customer Service Representative

70001 Metairie, Louisiana Robert Half

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Job Description

Description
We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers a great opportunity to showcase your communication skills and ability to handle high-volume tasks in a fast-paced environment. The ideal candidate will excel in multitasking, demonstrate empathy, and maintain a detail-oriented approach when addressing customer needs.
Responsibilities:
- Manage a high volume of incoming calls, averaging over 100 calls per day, while maintaining quality customer service.
- Upload and organize 20+ documents daily into appropriate files, ensuring accuracy and efficiency.
- Provide empathetic and detail-oriented support to customers, including handling irate callers with tact and patience.
- Collaborate effectively with team members to achieve shared goals and maintain a positive work environment.
- Operate multi-line phone systems to handle inquiries and route calls appropriately.
- Utilize Microsoft Office tools, including Word, to complete administrative tasks and document customer interactions.
- Maintain a pleasant and approachable demeanor when interacting with customers and team members.
- Multitask effectively to balance various responsibilities and adapt to changing priorities.
Requirements - Minimum of 2 years of experience in a customer service role or related field.
- Proficiency in Microsoft Office applications, including Word.
- Ability to manage multi-line phone systems and handle high call volumes.
- Strong multitasking skills with the ability to prioritize and adapt in a dynamic environment.
- Excellent communication skills, both verbal and written, with a customer-focused mindset.
- Demonstrated ability to remain empathetic and detail oriented when handling challenging situations.
- Proven teamwork skills and a willingness to collaborate effectively with others.
- High level of attention to detail and organizational skills when managing documents and files. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Customer Service Representative

70001 Metairie, Louisiana Robert Half

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Job Description

Description
We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an exciting opportunity to provide exceptional support to customers while working in a fast-paced and collaborative environment. We value professionalism, empathy, and the ability to handle challenges with a positive attitude.
Responsibilities:
- Manage a high volume of incoming calls, exceeding 100 calls daily, while maintaining professionalism and efficiency.
- Upload and organize over 20 documents per day into digital files to ensure accurate record-keeping.
- Provide empathetic and patient assistance to callers, including handling irate individuals with professionalism.
- Multitask effectively to balance call handling, documentation, and other administrative tasks.
- Collaborate with team members to foster a supportive and productive work environment.
- Utilize word processing software and other Office tools to perform daily tasks and maintain organized records.
- Operate and manage a multi-line phone system to ensure smooth communication flow.
- Deliver exceptional customer service by addressing inquiries and resolving issues promptly.
Requirements - At least 2 years of experience in a customer service role, preferably in a high-volume call environment.
- Proficiency in Microsoft Word and other Office applications.
- Ability to manage and operate multi-line phone systems with ease.
- Strong multitasking skills and the ability to prioritize tasks effectively.
- Excellent interpersonal skills with an attentive and empathetic demeanor.
- Comfortable handling challenging interactions, including irate callers, while maintaining composure.
- Proven ability to work collaboratively as part of a team.
- Detail-oriented with strong organizational skills for managing documentation and administrative tasks. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Customer Service Representative

70806 Baton Rouge, Louisiana Robert Half

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Job Description

Description
We are seeking a dedicated Customer Service Representative for our client in Baton Rouge, Louisiana. This is a long-term contract position, offering an excellent opportunity to provide outstanding support to our clients while collaborating with a dynamic team. The role involves a combination of customer interaction, administrative tasks, and technology-based responsibilities.
Responsibilities:
- Respond promptly to inbound calls, addressing client inquiries and resolving concerns effectively.
- Manage outbound calls as needed to follow up with customers and ensure satisfaction.
- Utilize SAP software to update and retrieve customer data accurately.
- Perform data entry tasks to maintain organized and up-to-date records.
- Collaborate with team members to streamline customer service processes.
- Leverage Microsoft 365 tools to generate reports and manage communications.
- Shadow existing team members to familiarize yourself with workflows and procedures.
- Ensure all customer interactions align with company standards of professionalism and care.
- Assist in onboarding and training processes for new team members as needed.
Requirements
- Proven experience in customer service or a related field.
- Proficiency in SAP and Microsoft 365 Enterprise applications.
- Strong verbal and written communication skills.
- Exceptional organizational and data entry abilities.
- Ability to handle inbound and outbound calls with professionalism.
- Willingness to work on-site in Baton Rouge, Louisiana.
- Adept at learning and adapting to new technologies and systems.
- Availability to work flexible hours as required.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. Apply today!
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Customer Service Representative

71075 Springhill, Louisiana Robert Half

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Job Description

Description We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota, on a long-term contract basis. In this role, you will play a vital part in ensuring customer satisfaction by managing order processes, addressing inquiries, and maintaining clear communication. This position offers an opportunity to work in a collaborative environment while honing your skills in customer service and administrative functions.
Responsibilities:
- Accurately enter and maintain customer orders using word processing and spreadsheet tools.
- Monitor order progress to ensure timely deliveries and adherence to forecasted commitments.
- Address customer inquiries and requests promptly, providing clear and detail-focused responses.
- Prepare concise reports, documentation, and correspondence with guidance from supervisors and experienced team members.
- Collaborate with team members to ensure seamless account coverage and efficient operations.
- Book customer orders in a timely and precise manner, ensuring data accuracy.
- Support the team in performing activities that improve workflow and enhance customer service.
- Maintain organized records and documentation to facilitate effective communication and reporting.
- Resolve routine customer concerns, escalating complex issues when necessary. Requirements - 0-2 years of experience in a customer service or related role.
- Proficiency in word processing and spreadsheet applications.
- Strong communication skills for handling customer inquiries and preparing documentation.
- Ability to manage multiple tasks while maintaining accuracy and attention to detail.
- Familiarity with order fulfillment processes and customer service practices.
- Capability to work effectively in a team-oriented environment.
- Organizational skills for maintaining clear and concise records.
- Problem-solving aptitude to address customer concerns and improve processes. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Customer Service Representative

70181 New Orleans, Louisiana Robert Half

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Job Description

Description
Robert Half is seeking a Customer Service Representative for our client in New Orleans, Louisiana. This short-term contract to full time position requires a detail-oriented individual with experience in call center operations and strong communication skills. The ideal candidate will contribute to resolving customer inquiries efficiently while gaining knowledge of housing programs such as Tax Credit and Voucher initiatives.
Responsibilities:
- Respond to inbound customer calls with professionalism and empathy.
- Address and resolve issues related to housing programs, including Tax Credit and Voucher systems.
- Maintain accurate records of customer interactions through data entry.
- Manage email correspondence to assist customers with inquiries and provide timely responses.
- Handle outbound calls to follow up on unresolved concerns.
- Schedule appointments for housing-related services and ensure proper coordination.
- Utilize Microsoft Excel and Word for tracking and reporting purposes.
- Ensure compliance with Fair Housing regulations during all interactions.
- Assist with order entry for housing-related programs and services.
- Demonstrate a thorough understanding of Low-Income Tax Credit Housing (LITCH) policies.
Requirements
- Previous experience in a customer service or call center role.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Excel and Word.
- Ability to manage multiple tasks and prioritize effectively.
- Familiarity with housing programs such as Tax Credit and Voucher systems.
- Knowledge of Fair Housing regulations and practices.
- Attention to detail and accuracy in data entry and record-keeping.
- Ability to learn and adapt to complex housing policies and procedures.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. Apply today!
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Customer Service Representative

70593 Lafayette, Louisiana Cintas

Posted 1 day ago

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Job Description

**Requisition Number:**
**Job Description**
Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.
**Skills/Qualifications**
Required
+ 1+ years' customer service experience
+ High School Diploma/GED; Bachelor's Degree preferred
Preferred
+ Experience with heavy inbound and outbound calls and transferring calls
+ 3+ years' business-to-business account support
+ Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
+ Experience with proofreading and editing documents
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Service
**Organization:** Operations
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
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Customer Service Representative

70454 Ponchatoula, Louisiana Aston Carter

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Job Description

Description
Responsible for the fulfillment and management of customer order requirements through direct and indirect (i.e., email, phone or EDI-electronic data interface) contact; coordinates order requests to ensure that all orders are shipped in a timely and accurate manner; follows all policies to achieve high levels of efficiency
and performance.
Position Essential Duties
and Responsibilities
+ Processes orders directly from customers via phone, EDI and email, reviewing orders for availability, utilizing stock status reports as well as warehouse sailing schedules; communicates product availability and delivery dates to customers.
+ Monitors orders for adherence to correct pricing, proactively working with sales or customer to correct any issues prior to the order invoicing.
+ Establishes and maintains effective communication/working relationships with customers/sales representatives; coordinates order processing and resolves product availability/shipping/pricing problems to ensure company service objectives are attained.
+ Determines economical shipment/delivery locations (outside warehouse LTL shipments or direct shipments) which coincide with customer requirements:
+ Coordinates with shipping schedules provided by warehouses and distribution and determines shipping dates to ensure timely receipt by customer.
+ Utilizing company order processing system, enters all orders on a continual basis; performs proper editing procedures to assure all pertinent information is accurate.
+ Coordinates service requirements with shipping department and/or outside public warehouses for requirements of orders to ensure accurate picking and scheduling on shipments/deliveries.
+ Monitors progress of orders to ensure timely and complete deliveries; open orders report reviewed daily to ensure status of all orders is accurate in accordance with shipping dates, cases, and eventual shipment confirmation.
+ Assures that orders are confirmed as shipped on a timely basis and correct pricing has been received for the respective customer/order.
+ Communicates any circumstances which could affect production operations immediately to assure timely preparation and response.
+ Submits new customer information for set-up and/or updates of company records
+ Identifies and resolves issues by understanding the situation, determining the cause and providing/explaining the best resolution
+ Prepares and publishes reports for internal and external customers as needed
+ Contributes and provides support to the team as needed
+ Performs all other assigned work as required
Additional Skills & Qualifications
- A minimum of three (3) years of previous administrative support/customer support experience
- Detail-oriented team player with proven negotiating abilities and outstanding problem-solving skills
- Excellent verbal and written communication skills
- Strong analytical skills
Pay and Benefits
The pay range for this position is $20.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Ponchatoula,LA 70454.
Application Deadline
This position is anticipated to close on Oct 13, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
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Customer Service Representative

New Iberia, Louisiana Planet Fitness - PF Baseline Fitness

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Job Description

Job Title: Customer Service Representative
Reports to: Club Manager
Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.  Essential Duties and Responsibilities  · Greet/meet potential members, providing a great customer experience. 
· Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
· Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
· Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
· Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.  Minimum Qualifications · Honesty and good work ethic
· Strong customer service skills
· Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift
· Talking in person or on the phone at least 75% of the shift
· Must be able to lift to 50 lbs. less than 30% of the time.  Benefits · Dollars for Scholars Program
· Employee Appreciation Program
· Free Membership for self and one family member or friend
· Team Member Support Team
· Health, Dental and Vision Insurance
· Critical Illness Insurance
· Short Term Disability Insurance
· Accident Insurance
· Voluntary Life Insurance
· Pet Insurance 
· HSA
- Advancement Opportunities  Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness


Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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Customer Service Representative

Slidell, Louisiana David's Bridal, LLC.

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Job Description

BEST. JOB. EVER!
  • Generous Team Member discount
  • $400 bonus for every referral hired with NO LIMIT *
  • Competitive hourly pay rates & team bonus
  • Get Paid Early!
* Additional terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We make dreams happen-apply today! The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience. Essential Job Functions:
  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
  • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
  • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alteration services and personalization options.
  • Maintain store-standards to support a flawless shopping experience.
  • Maintain a high standard of dress to meet the Dress Code policy.
  • Respond promptly to all customer questions providing product and service information.
  • Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
  • Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
  • Assist with all sales promotions and visual updates.
  • Other duties as assigned.
Physical Demands :
  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
Education & Credentials:
  • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
Now that we've popped the question, please say "I do". Part Time Benefits Include:
  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet - Get Paid Early!
  • Generous Team Member Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Discounts for Mobile
  • Legal Benefits (MetLife Hyatt Legal Plans)
  • Pet Insurance
Love wins when love is for Everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable. David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies. Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $12-15/hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
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  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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