Explore customer service jobs in 110 Customer Service jobs in Menasha
Customer Service Representative
Posted 16 days ago
Job Viewed
Job Description
**Job Summary:**
Join our dynamic team at as a Customer Service Representative! In this role, you will play a vital part in ensuring our customers receive exceptional service and support. You will proactively manage timelines for material setup, respond to customer inquiries, and facilitate order processing, all while fostering strong relationships with our clients. If you have a passion for customer service and are looking to grow your career in a supportive environment, this is the perfect opportunity for you!
**Job Specifications:**
- **Job Type:** Full-Time
- **Location:** Appleton, WI
- **Pay Rate:** $18/HR
- **Shift:** 8:00AM to 5:00PM
**Roles and Responsibilities:**
- Ensure timely customer-specific material setup and manage proofing and material validation timelines.
- Process material specification changes and submit project changes through internal systems.
- Manage order entry and proactively monitor order timelines for assigned accounts.
- Advise stakeholders of potential lead time challenges on open projects and orders.
- Address customer complaints and implement appropriate corrective actions.
- Support pricing requests and monitor product inventory for availability.
- Prepare purchase orders for outside materials and review required business reports.
- Assist in leveling the team's overall workload and share best practices.
- Contribute to continuous improvement initiatives and demonstrate knowledge of Menasha's products.
**Qualifications & Skills:**
- High school diploma or equivalent required.
- Minimum of 2 years of relevant experience in customer service.
- Preferred experience in the display, graphic, and/or contract packaging industry.
- Proficiency in ERP platforms and Microsoft Excel and SharePoint.
- Ability to design and implement effective CRM business processes.
- Strong knowledge of customer support functions and effective communication strategies.
-Strong Excel skills required
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Customer Service Representative
Posted today
Job Viewed
Job Description
The Customer Service Representative (CSR) is responsible for acting as a liaison between customers and NEI Infrastructure. Assisting with complaints, orders, errors, account questions, billing cancelations and other queries.
Essential Functions
Job duties may change over time and additional job functions may become essential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Aid in addressing customer complaints and resolving problems.
- Review purchase agreements for conformity to company terms and conditions.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
- Communicate with other departments and management to resolve problems and expedite work.
- Thoroughly and efficiently gather customer information, access, and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.
- Provide quality service and support in a variety of areas including, but not limited to quotations, billing, placing orders, logistics and troubleshooting.
- Troubleshoot customer issues over the phone.
- Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and company
- Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
Expected Areas of Competence (KSAs)
- Highly developed sense of integrity and commitment to customer satisfaction
- Demonstrated passion for excellence with respect to treating and caring for customers.
- Ability to communicate clearly and professionally, both verbally and in writing
- Ability to handle complaints and unpleasant customers while remaining calm under pressure.
- Has a pleasant, patient, and friendly attitude
- Strong decision making and analytical abilities.
- Strong detail orientation, organization skills and communication/listening skills.
- Willingness to work a flexible schedule and occasional overtime when needed.
- Strong work ethic and team orientation.
This position description is intended to cover the most significant, ongoing job functions and competency areas. Successful performance in the role will require performing satisfactorily other duties as assigned.
Education and Experience Requirements
- 1+ years of Customer relations experience including but not limited to retail, telemarketing, or customer service.
- Must have high school diploma or GED equivalent.
- Experience with Outlook (Mail, OneDrive & Teams) and Microsoft Office preferred.
Physical Requirements
Sedentary work. Exerting up to ten pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
The worker must be able to access, analyze and otherwise work with, enter information stored in or obtained through the company's computer system, and to communicate effectively with co-workers and third parties who have business dealings with the company's Human Resources operations.
Travel Requirements
Little to no travel is anticipated with this position.
Candidates for positions with NEI, Neenah Foundry Company and its subsidiaries must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. All offers of employment will be conditioned upon successful completion of a post-offer, pre-hire background check and drug screen. Visa sponsorship is not available for this position.
NEI, including Neenah Foundry Company and its subsidiaries is an equal opportunity employer and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, veteran status, disability status or national origin
Salary: $43-55k
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted 1 day ago
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What you do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What you need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What we provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Fixed-Benefit Medical and Dental plan available
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
*Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North, considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
Operate with the highest level of integrity by being honest and fair.
Incorporate excellence in all that we do.
Embrace diversity by respecting the rights and dignity of all people.
Provide for the health and safety of our guests, team and environment.
Reinvest in the communities we serve.
Recognize that profitability is essential to our future success.
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted 1 day ago
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What you do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What you need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What we provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Fixed-Benefit Medical and Dental plan available
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
*Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense.
True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
Operate with the highest level of integrity by being honest and fair.
Incorporate excellence in all that we do.
Embrace diversity by respecting the rights and dignity of all people.
Provide for the health and safety of our guests, team and environment.
Reinvest in the communities we serve.
Recognize that profitability is essential to our future success.
Cashier / Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
True North - JobID: (Retail Cashier / Team Member) As a Cashier/Customer Service Representative at True North, you'll: Handle customer transactions efficiently and accurately; Provide exceptional customer service and resolve inquiries; Maintain a clean and organized checkout area; Assist in stocking shelves and managing inventory; Operate cash registers and process payments; Collaborate with team members to ensure a positive shopping experience.Hiring Immediately >>
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted 1 day ago
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What you do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What you need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What we provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Fixed-Benefit Medical and Dental plan available
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
*Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense.
True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
Operate with the highest level of integrity by being honest and fair.
Incorporate excellence in all that we do.
Embrace diversity by respecting the rights and dignity of all people.
Provide for the health and safety of our guests, team and environment.
Reinvest in the communities we serve.
Recognize that profitability is essential to our future success.
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted 4 days ago
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What you do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What you need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What we provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Fixed-Benefit Medical and Dental plan available
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
*Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North, considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
Operate with the highest level of integrity by being honest and fair.
Incorporate excellence in all that we do.
Embrace diversity by respecting the rights and dignity of all people.
Provide for the health and safety of our guests, team and environment.
Reinvest in the communities we serve.
Recognize that profitability is essential to our future success.
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Customer Service Representative - Patient Registration
Posted 2 days ago
Job Viewed
Job Description
**Shift Hours: Full-time, Part-time, As needed PRN**
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our **Customer Service Representative** , you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
**Here's what you can expect working in Patient Registration (Customer Service):**
+ Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
+ Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
+ Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
+ A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
**Requirements:**
+ High School Diploma or GED
+ Excellent customer service experience
For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. ( RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent ( learn more, visit: R1RCM.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
Customer Service Representative - Patient Registration
Posted 2 days ago
Job Viewed
Job Description
**Shift Hours:**
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our **Customer Service Representative** , you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
**Here's what you can expect working in Patient Registration (Customer Service):**
+ Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
+ Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
+ Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
+ A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
**Requirements:**
+ High School Diploma or GED
+ Excellent customer service experience
For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. ( RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent ( learn more, visit: R1RCM.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
Customer Service Representative - Patient Registration
Posted 3 days ago
Job Viewed
Job Description
**Shift Hours:** **Main Registration - 7:00am-3:30pm - Monday -Friday**
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our **Customer Service Representative** , you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
**Here's what you can expect working in Patient Registration (Customer Service):**
+ Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
+ Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
+ Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
+ A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
**Requirements:**
+ High School Diploma or GED
+ Excellent customer service experience
For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. ( RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent ( learn more, visit: R1RCM.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.