1402 Customer Service jobs in Providence
Customer Service Representative
Posted 5 days ago
Job Viewed
Job Description
- Minimal weekday hours required (join for weekends only!)
- Generous Team Member discount
- $400 bonus for every referral hired with NO LIMIT*
- Competitive hourly pay rates & team bonus
- Get Paid Early!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Essential Job Functions:
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
- Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
- Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alteration services and personalization options.
- Maintain store-standards to support a flawless shopping experience.
- Maintain a high standard of dress to meet the Dress Code policy.
- Respond promptly to all customer questions providing product and service information.
- Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
- Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
- Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
- Assist with all sales promotions and visual updates.
- Other duties as assigned.
Physical Demands :
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
Education & Credentials:
- High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet - Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $15-18/hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
Customer Service Representative
Posted today
Job Viewed
Job Description
Location: 408 Eddie Dowling Hwy, North Smithfield, Rhode Island 02896 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers:
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
- Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
U-Haul - (Customer Service Representative) As a Customer Service Rep at U-Haul, you'll: Interface with U-Haul customers to identify what they are looking for; Educate customers on products and services, answering questions, and preparing rental invoices; Interact with guests in a friendly, fast, courteous and efficient manner.Hiring Immediately >>
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Description: Voyant Beauty believes our people are more than just employees; they're the driving force behind everything we achieve. Our culture fosters teamwork, respect, and camaraderie, ensuring that every individual's contribution is valued and celebrated. We invest in their growth, providing opportunities for development and advancement within our dynamic team. Voyant Beauty is a company that specializes in the development and manufacturing, of beauty, personal and home care products. We work with various brands, retailers, and businesses to create customer formulations and products tailored to their needs. This can include skincare, haircare, bath and body products, fragrances, and more. Essentially, Voyant Beauty serves as a one-stop-shop for companies looking to bring their beauty and personal care product ideas to life. Safety is a core value at Voyant Beauty. We prioritize the well-being of our team members, ensuring a safe and secure environment where everyone can thrive and excel. If you're seeking to be part of a team where your talents are valued, your safety is paramount, and your efforts contribute to meaningful change, then Voyant Beauty is the place for you. Come join us and be a part of our journey. A Brief Overview The Customer Service Representative will serve as a primary point of contact for both internal teams and customers, ensuring effective communication and efficient order processing. This role involves managing conference calls, meetings, emails, and phone calls, preparing reports, and facilitating the entire order processing cycle. Additionally, the representative will handle customer-owned materials management, slow moving and obsolete (SLOB) material disposition, billing, and resolving billing issues, as well as customer complaints and returns. The reporting structure may vary by location, but the core responsibilities and job functions remain consistent across all sites. What you will do * Participate in conference calls & meetings with internal teams and customers.
Manage communication through emails and phone calls. * Prepare and distribute daily, weekly and monthly reports to internal teams and customers. * Facilitate the order process from receipt to order delivery including order entry, problem resolution, tracking and customer communication. Follow up with internal teams to resolve any order related issues. * Customer owned materials management - To include the following: * Enter purchase orders into the JDE system and inventory management. * Communicate with customer regarding their materials, providing necessary reports. * Follow up on missing Certification of Analysis (COA) with customers and vendors. * Handle rejected returns, Supply Correction Action Notice (SCARS), Corrective Actions Request (CARS) and Discrepant Material Reports (DMRs). * Manage the disposition of Slow Moving and Obsolete (SLOB) materials. * Handle special billings and resolve any billing invoice related issues. * Initiate and manage customer complaints and returns, ensuring re-worked materials are received and returned to the customer. * Writing deviations as required to address any issues or discrepancies in processes or materials Education Qualifications * Bachelor's Degree (Preferred) * Associate degree or three to five years relative experience in an account management or customer service manufacturing sector position in lieu of degree (Required) Experience Qualifications * 4-6 years Relative experience in an account management or customer service manufacturing position. (Required) Skills and Abilities * Strong analytical skills, ability to interpret data and develop reports (High proficiency) * Team oriented, assertive and detailed self-starter with a good understanding of the manufacturing process (High proficiency) * Advanced Excel skills, MS Office, MS Teams and JD Edwards (High proficiency) * Must be very organized, highly motivated, energetic individual that has excellent customer service skills (High proficiency) * Customer and deadline oriented with a sense of urgency and proven ability to creatively resolve problems. (High proficiency) * Excellent written and verbal communication skills, including the ability to present information to upper management and to our customers (High proficiency) * Demonstrated capability to work cross-functionally (High proficiency) * Leadership and facilitating internal and external team conference calls and meetings (High proficiency) * Time management, multi tasking and prioritization skills (Medium proficiency) * Understanding of manufacturing Supply Chain (Medium proficiency) * Know how to read specifications (Low proficiency) * Understanding of accounting - credits, billings & pricing (Medium proficiency) To Staffing and Recruiting Agencies:Our company does not accept unsolicited curriculum vitae's or applications from agencies.
We are not responsible for any fees related to unsolicited curriculum vitae's or applications and explicitly reserve its right to contact candidates presented in such unsolicited curriculum vitae's or application. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, color, national origin, sexual orientation, age, disability or veteran status. Vee Pak will consider requests for accommodations due to a disability impacting a qualified employee's ability to perform the essential functions of their position consistent with applicable laws. In addition to federal law requirements, Vee Pak complies with applicable provincial and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Location: 408 Eddie Dowling Hwy, North Smithfield, Rhode Island 02896 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
- Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Customer Service Representative
Northeast Alternatives/Sapura is a growing, award-winning, seed-to-table cannabis retail brand specializing in the highest quality cannabis products Massachusetts and Michigan has to offer. Constantly focused on developing and ingenuity, NEA strives to achieve this by adding skilled and motivated team players. These goals are met by seeking out diverse, talented individuals to further the company's mission and provide unique and new ideas. As the business continues to grow, our team will continue to grow, allowing us to be the best in our specialized market. If you are motivated, eager to learn, dedicated, flexible and excited about joining an incredible industry, Northeast Alternatives is the perfect place to be!
Job Description:
Build your knowledge on all things cannabis while providing a high level of professionalism and interacting with customers via phone, text, and email. Be the face of the company and create a welcoming environment for our clients. The right fit will be personable, friendly, and eager to help.
Duties/Responsibilities:
- Exceptional Communication Skills (listening, verbal and written communication)
- Respond to customer inquiries
- Increase customer satisfaction and retention
- Documentation and Reporting
- Opening/ Closing Procedures
- Product Knowledge
- Assist in scanning customer ID prior to entry
- Flexibility to support in other areas of the retail store
- Other duties as assigned
Required Skills/Abilities:
- Strong Work Ethic: Proactive, Efficient, Adaptable and Driven
- Passion for: Cannabis and Customer Care
- Knowledge and Compliance for all things Cannabis
- Openness to Learn
- Upbeat, Friendly, and Approachable
- Strong Communication Skills
Education and Experience:
- 21 years of age or older
- 1 year Customer Service or Call Center experience (cannabis industry preferred)
- Able to pass a drug and background screening
- Able to obtain and maintain MA agent Registration card
- Completion of state cannabis tracking (METRC) processing center training
Physical Requirements:
- Ability to lift up to 25 lbs. and push/pull up to 50 lbs.
- Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes
Perks/Benefits:
- Employee Discount
- Paid Time Off
- Paid Training
- Free Uniform
The Ideal Candidate:
- Has Cannabis Industry Experience
Northeast Alternatives has a strong commitment to Diversity, Equity, and Inclusion and aspires to be reflective of the diverse communities we serve. We aim to attract and hire qualified candidates who hold these same values, provide diverse perspectives, and contribute to creating a workplace where all employees experience a sense of belonging.
Northeast Alternatives is proud to provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, gender, sexual orientation, age, national origin, ancestry, disability, genetics, Veteran status or any other characteristic protected by state, federal and local laws. In addition to federal law requirements, NEA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
EEO M/F/D/V
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the ongoing needs of the organization
Salary
$17 USD per hourrecblid e86vplih78oez0deg1qenbbcmn4a96
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
- Minimal weekday hours required (join for weekends only!)
- Generous Team Member discount
- $400 bonus for every referral hired with NO LIMIT*
- Competitive hourly pay rates & team bonus
- Get Paid Early!
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Essential Job Functions:
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
- Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
- Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alteration services and personalization options.
- Maintain store-standards to support a flawless shopping experience.
- Maintain a high standard of dress to meet the Dress Code policy.
- Respond promptly to all customer questions providing product and service information.
- Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
- Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
- Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
- Assist with all sales promotions and visual updates.
- Other duties as assigned.
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
- High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
Part Time Benefits Include:
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet - Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $15-18/hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
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About the latest Customer service Jobs in Providence !
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Minimal weekday hours required (join for weekends only!)
Generous Team Member discount
$400 bonus for every referral hired with NO LIMIT * Additional terms and conditions apply.
Competitive hourly pay rates & team bonus
Get Paid Early!
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happenapply today!
Customer Service RepresentativeThe Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Essential Job Functions:
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
- Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
- Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alteration services and personalization options.
- Maintain store-standards to support a flawless shopping experience.
- Maintain a high standard of dress to meet the Dress Code policy.
- Respond promptly to all customer questions providing product and service information.
- Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
- Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
- Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
- Assist with all sales promotions and visual updates.
- Other duties as assigned.
Physical Demands:
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
Education & Credentials:
- High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $15-18/hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas Customer Service Representative, you will be performing the following duties:
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
- Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Maintain inventory counts
- Overall cleanliness and organization of the facility
- Other duties as assigned
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid driver's license
Compensation: $18.00 - $20.00 per hour
Join Our Team
Joining our automotive repair team is an opportunity to become part of a dynamic, environment that strikes the perfect balance between corporate efficiency and the warmth of a family-owned business. Here are a few reasons why you should consider working with us:
1. Team Environment: Despite our focus on sales, we maintain a close-knit, supportive team environment reminiscent of a mom-and-pop shop. You'll find that our team members genuinely care about each other's success and well-being, creating a positive and collaborative atmosphere where everyone has the opportunity to thrive.
2. Professional Development: We are committed to helping our employees grow both personally and professionally. Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations.
3. Customer Satisfaction: As an automotive repair company, customer satisfaction is at the heart of everything we do. We take pride in delivering high-quality service and building lasting relationships with our customers. By joining our team, you'll have the chance to make a positive impact on our customers' lives every day, ensuring they leave satisfied and eager to return.
4. Innovation: In an ever-evolving industry, we embrace innovation and adaptability to stay ahead of the curve. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.
5. Work-Life Balance: While we are passionate about what we do, we also recognize the importance of maintaining a healthy work-life balance. We offer flexible scheduling options and competitive benefits packages to support our employees in achieving their personal and professional goals while enjoying a fulfilling career with us.
Joining our team means becoming part of a company that values
sales excellence, teamwork, professional development, customer satisfaction,
innovation, and work-life balance. If you're ready to embark on a rewarding
career in automotive repair and be part of a company that feels like family
while delivering corporate-level performance, we'd love to hear from you!
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything. tires, brakes, oil. so the opportunities to grow and develop expertise with Midas are endless.
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is ' Hire Fast, Pay Fast .' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
- Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.