Explore customer-focused job opportunities across the United States. These roles involve direct interaction with clients, aiming to build relationships and provide support. Positions range from 61,267 Customers jobs in the United States
Business Operations: Customers
Posted 10 days ago
Job Viewed
Job Description
Bridge is a rapidly growing startup and the number of developers integrating our APIs is growing quickly. We provide Slack-based support to our developers on a wide range of topics in close partnership with our internal engineering team.
Job Description
In this role, you'll be working directly with developers integrating Bridge APIs and helping them resolve their issues. You will take ownership of complex, technical user issues and work across teams, including Engineering and Product, to resolve them. A deep understanding of SQL and APIs will allow you to engage with these teams effectively, analyze data to inform decisions, and propose solutions that drive operational efficiency.
As one of the foundational hires in the team, you'll have a big impact to grow the Developer Support operation and enhance various aspects such as capacity planning and forecasting, operational tools and systems, workflow optimization and automation, metrics and reporting, quality control, and more.
Responsibilities
- Analyze and troubleshoot complex technical issues through direct user interaction (Slack), utilizing SQL to extract and interpret data, and leveraging your knowledge of API documentation.
- Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues.
- Strategically optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics.
- Lead continuous improvement initiatives aimed at hitting key performance metrics.
- Create and refine documentation to empower users to resolve issues via self-service, reducing dependency on support teams.
- Collaborate and advocate with Product and Engineering to proactively improve the platform based on user feedback, ensuring long-term product reliability.
- Lead cross-functional projects aimed at identifying inefficiencies in current processes and driving the implementation of long-term solutions.
- Constantly challenge the status quo and push for innovation in user support strategies and operational processes.
We're looking for someone who meets the following requirements to succeed in this role:
- 4+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues.
- SQL is preferred for data analysis and querying, with the ability to interpret datasets.
- Experience working with API's.
- Exceptional problem-solving skills, capable of diagnosing complex issues and driving them to resolution.
- Proven experience in stakeholder management, with the ability to influence cross-functional teams and drive progress.
- Experience in project management, particularly in optimizing processes, workflows, or support operations.
Vice President Customers
Posted 3 days ago
Job Viewed
Job Description
More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.
#LI-VB1
Come join the largest baking company in the world and our family of 20,000 associates nationwide!
Top Reasons to Work at Bimbo Bakeries USA:
Annual Bonus Eligibility
Comprehensive Benefits Package
Paid Time Off
401k & Company Match
Position Summary:
The position will direct a team of sales professionals. To be successful, this position must work cross-functionally with all aspects of our business to include Sales, Category Insights/Management, Finance, Operations, Revenue Growth Management, E-Commerce Shopper Marketing and Brand Marketing. Thus, being a General Manager of the overall business. This key leader will work closely with VP Customer Sales to co-author strategic brand and shopper plans that will lead to short- and long-term growth with regular score carding and report outs. The leader will need to develop strong mutually beneficial relationships throughout BBU but most importantly with the customer's wiring at all levels and most importantly at the customer's most senior levels.
Key Job Responsibilities:
- Primary contact with Customer who partners for success to drive commercial bakery & center store category revenue and profit growth that is mutually beneficial for Customer & BBU
- Co-Authors with Vice President of Customer, the development of AOP Strategy specific to Customer specific to: Strategies, Tactics, Execution & Expected Results
- Develops Plan with Sales Planning with regular check-ins, updates and report outs
- Leverages Insights as the foundation for All Decisions - Defines customer and company needs using best in class analytics, orchestrates implementation, and tracks results.
- Communicates the "Customer Playbook" to Customer Field Selling Team with expected results and actions
- Works internally with each Regional VP of Sales Operations to understand their marketplace priorities and assist them in developing Customer marketplace plans
- Works closely with BBU Marketing Teams on the development of Customer specific brand growth initiatives that provide growth for the company's core brands as well as Customer sub-commodities
- Manage corporate relationships with Customer that establish the company as the "Trusted Advisor" for all Commercial Bakery and Center Store opportunities
- Leads the Customer Selling Team and provides them the opportunity to be the "General Managers" of their business through empowerment and accountability.
- Is innovative in addressing strategic differences to achieve a win/win with the customer. Must demonstrate a passion for continuously learning and applying insight about the customer.
- Promotes accountability for the achievement of goals among peers and team members.
- Demonstrates a passion for winning in the market and a focus on speed of action.
- Cultivates internal and external relationships to ensure collaboration and alignment on key shopper marketing programs
- Possess a strong understanding of Customer Data integration
- Possess a strong acumen of internal, syndicated, customer data (Circana, Scintilla, 8451 etc.)
- Creatively find selling stories that advance BBU brands in the Market with Profitability.
- Strong analytic & communication skills (written, verbal, presentation and interpersonal skills)
- Strong Negotiation Skills with proven Shared Value Creation
- Ability to work in an extremely complex environment and juggle multiple tasks at one time while also prioritizing the work to completion
- Capable of managing UP & DOWN both internally & externally to achieve intended results
- Strong ability to lead with and without direct authority; collaboration with cross-functional business partners is highly critical
- Bachelor's degree Required. MBA or Higher Preferred
- 10-15 years CPG Sales. Preferred Some Direct Store Delivery (DSD) Experience
- Customer Management & Customer Experience are much preferred
- 30-40% travel
- Ideally has worked with Customer Teams, understands culture and what is required to become a Trusted Partner
- Proven Track Record of Sales Results with a Customer
- Proven Track record of Team Management including Direct & Indirect Reports
- High Proficiency in Excel, PowerPoint, Syndicated Data, Trade Promotion Management
The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.
Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Vice President Customers
Posted 3 days ago
Job Viewed
Job Description
More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.
#LI-VB1
Come join the largest baking company in the world and our family of 20,000 associates nationwide!
Top Reasons to Work at Bimbo Bakeries USA:
Annual Bonus Eligibility
Comprehensive Benefits Package
Paid Time Off
401k & Company Match
Position Summary:
The position will direct a team of sales professionals. To be successful, this position must work cross-functionally with all aspects of our business to include Sales, Category Insights/Management, Finance, Operations, Revenue Growth Management, E-Commerce Shopper Marketing and Brand Marketing. Thus, being a General Manager of the overall business. This key leader will work closely with VP Customer Sales to co-author strategic brand and shopper plans that will lead to short- and long-term growth with regular score carding and report outs. The leader will need to develop strong mutually beneficial relationships throughout BBU but most importantly with the customer's wiring at all levels and most importantly at the customer's most senior levels.
Key Job Responsibilities:
- Primary contact with Customer who partners for success to drive commercial bakery & center store category revenue and profit growth that is mutually beneficial for Customer & BBU
- Co-Authors with Vice President of Customer, the development of AOP Strategy specific to Customer specific to: Strategies, Tactics, Execution & Expected Results
- Develops Plan with Sales Planning with regular check-ins, updates and report outs
- Leverages Insights as the foundation for All Decisions - Defines customer and company needs using best in class analytics, orchestrates implementation, and tracks results.
- Communicates the "Customer Playbook" to Customer Field Selling Team with expected results and actions
- Works internally with each Regional VP of Sales Operations to understand their marketplace priorities and assist them in developing Customer marketplace plans
- Works closely with BBU Marketing Teams on the development of Customer specific brand growth initiatives that provide growth for the company's core brands as well as Customer sub-commodities
- Manage corporate relationships with Customer that establish the company as the "Trusted Advisor" for all Commercial Bakery and Center Store opportunities
- Leads the Customer Selling Team and provides them the opportunity to be the "General Managers" of their business through empowerment and accountability.
- Is innovative in addressing strategic differences to achieve a win/win with the customer. Must demonstrate a passion for continuously learning and applying insight about the customer.
- Promotes accountability for the achievement of goals among peers and team members.
- Demonstrates a passion for winning in the market and a focus on speed of action.
- Cultivates internal and external relationships to ensure collaboration and alignment on key shopper marketing programs
- Possess a strong understanding of Customer Data integration
- Possess a strong acumen of internal, syndicated, customer data (Circana, Scintilla, 8451 etc.)
- Creatively find selling stories that advance BBU brands in the Market with Profitability.
- Strong analytic & communication skills (written, verbal, presentation and interpersonal skills)
- Strong Negotiation Skills with proven Shared Value Creation
- Ability to work in an extremely complex environment and juggle multiple tasks at one time while also prioritizing the work to completion
- Capable of managing UP & DOWN both internally & externally to achieve intended results
- Strong ability to lead with and without direct authority; collaboration with cross-functional business partners is highly critical
- Bachelor's degree Required. MBA or Higher Preferred
- 10-15 years CPG Sales. Preferred Some Direct Store Delivery (DSD) Experience
- Customer Management & Customer Experience are much preferred
- 30-40% travel
- Ideally has worked with Customer Teams, understands culture and what is required to become a Trusted Partner
- Proven Track Record of Sales Results with a Customer
- Proven Track record of Team Management including Direct & Indirect Reports
- High Proficiency in Excel, PowerPoint, Syndicated Data, Trade Promotion Management
The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.
Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Manager Trainee - Premium Customers
Posted today
Job Viewed
Job Description
Salary: $58,000/yr + Company Vehicle (Gas, Insurance, Maintenance Included)
Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as a Manager Trainee for our premium customers and embark on a dynamic learning journey. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams.
What You’ll Do:
After completing the 8-week training program, you will transition into a supervisory role, reporting to the Manager - Premium Customers. You’ll be responsible for managing the customer experience for our VIP customers, from check-out to check-in, ensuring the highest level of customer satisfaction while maximizing efficiency and profitability.
Perks You’ll Get:
- Competitive compensation plus annual bonus eligibility
- Company vehicle provided with gas, insurance, and maintenance
- Paid time off
- 401K retirement plan with company-matched contributions
- Access to Medical, Dental, Vision, Life and Disability insurance
- Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages
- Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
- Employee discounts, including discounted prices on purchase of Avis / Budget cars
- Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more
What we’re looking for:
- Recent graduate with bachelor’s or associate degree; two years’ supervisory experience preferred.
- Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions
- Strong written and oral communication skills (bilingual a plus)
- Ability to demonstrate analytical, creative problem solving and organizational skills, with strong attention to detail
- Valid driver’s license and legally authorized to work in the United States
- Flexibility to work days, evening, weekends and holidays
- Willingness to work outdoors in weather conditions with moderate noise level
- This position requires regular, on-site presence and cannot be performed remotely
- Ability to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions.
Extra Points For This:
- One year experience providing high quality customer service in rental car or hospitality!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
The Fine Print:
Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
*Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group.*
Kahului Hawaii United States of AmericaManager Trainee - Premium Customers
Posted today
Job Viewed
Job Description
Salary: $58,000/yr + Company Vehicle (Gas, Insurance, Maintenance Included)
Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as a Manager Trainee for our premium customers and embark on a dynamic learning journey. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams.
What You’ll Do:
After completing the 8-week training program, you will transition into a supervisory role, reporting to the Manager - Premium Customers. You’ll be responsible for managing the customer experience for our VIP customers, from check-out to check-in, ensuring the highest level of customer satisfaction while maximizing efficiency and profitability.
Perks You’ll Get:
- Competitive compensation plus annual bonus eligibility
- Company vehicle provided with gas, insurance, and maintenance
- Paid time off
- 401K retirement plan with company-matched contributions
- Access to Medical, Dental, Vision, Life and Disability insurance
- Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages
- Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
- Employee discounts, including discounted prices on purchase of Avis / Budget cars
- Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more
What we’re looking for:
- Recent graduate with bachelor’s or associate degree; two years’ supervisory experience preferred.
- Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions
- Strong written and oral communication skills (bilingual a plus)
- Ability to demonstrate analytical, creative problem solving and organizational skills, with strong attention to detail
- Valid driver’s license and legally authorized to work in the United States
- Flexibility to work days, evening, weekends and holidays
- Willingness to work outdoors in weather conditions with moderate noise level
- This position requires regular, on-site presence and cannot be performed remotely
- Ability to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions.
Extra Points For This:
- One year experience providing high quality customer service in rental car or hospitality!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
The Fine Print:
Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
*Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group.*
Kahului Hawaii United States of AmericaManager Trainee - Premium Customers
Posted 1 day ago
Job Viewed
Job Description
Salary: $55,000/yr + Company Vehicle (Gas, Insurance, Maintenance Included) Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as a Manager Trainee for our premium customers and embark on a dynamic learning journey. Through our structured, hands-on program, you'll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams. What You'll Do: After completing the 8-week training program, you will transition into a supervisory role, reporting to the Manager - Premium Customers. You'll be responsible for managing the customer experience for our VIP customers, from check-out to check-in, ensuring the highest level of customer satisfaction while maximizing efficiency and profitability. Perks You'll Get: Competitive compensation plus annual bonus eligibility Company vehicle provided with gas, insurance, and maintenance Paid time off 401K retirement plan with company-matched contributions Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages Contribute up to $260 as a tax-free benefit for public transportation or parking expenses Employee discounts, including discounted prices on purchase of Avis / Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more What we're looking for: Recent graduate with bachelor's or associate degree; two years' supervisory experience preferred. Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions Strong written and oral communication skills (bilingual a plus) Ability to demonstrate analytical, creative problem solving and organizational skills, with strong attention to detail Valid driver's license and legally authorized to work in the United States Flexibility to work days, evening, weekends and holidays Willingness to work outdoors in weather conditions with moderate noise level This position requires regular, on-site presence and cannot be performed remotely Ability to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions. Extra Points For This: One year experience providing high quality customer service in rental car or hospitality! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. The Fine Print: Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting.The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. *Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group.* East BostonMassachusettsUnited States of America #J-18808-Ljbffr
Customers Bank - TPRIM Support
Posted today
Job Viewed
Job Description
**Job Title:** Third Party Risk Management Professional
**Location:** New York, New York
**Pay Range: $65-85/hr.**
**What's the Job?**
+ Vet the foundation, framework, SOPs, contract language, scope, and risk appetite for IT vendors.
+ Process alerts and understand breaches related to vendor management.
+ Collaborate with vendors to track violations and ensure compliance.
+ Conduct Third Party Due Diligence Risk Assessments.
+ Utilize Security Scorecard for risk intelligence monitoring.
**What's Needed?**
+ Certifications in IT Risk, Cyber Risk, IT Audit, Security Management, etc.
+ Experience in IT Risk Management and Vendor Management.
+ Proficiency in using Security Scorecard or similar risk assessment tools.
+ Strong understanding of risk frameworks and compliance standards.
+ Ability to analyze data and communicate findings effectively.
+ Willingness to work in the NYC office at least 3 days a week for the first few months.
**What's in it for me?**
+ Opportunity to work on a critical project until at least the end of 2025.
+ Potential for a temp-to-perm position, with funding for a full-time role in 2026.
+ Engagement in a dynamic and collaborative work environment.
+ Chance to enhance your skills in risk management and vendor relations.
+ Opportunity to contribute to the development of risk management strategies.
**Upon completion of waiting period consultants are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Vision Plan
+ Health Savings Account
+ Health Flexible Spending Account
+ Dependent Care Flexible Spending Account
+ Supplemental Life Insurance
+ Short Term and Long Term Disability Insurance
+ Business Travel Insurance
+ 401(k), Plus Match
+ Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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Account Manager - Service Provider Customers
Posted 24 days ago
Job Viewed
Job Description
Account Manager - Service Provider Customers 6/10/25 Full-Time CO - Denver, US-Arizona (AZ), US-California (CA), US-Oregon (OR), US-Washington (WA) Refer Save Apply Job ID: 005195 Looking for an Account Manager to sell to Service Provider Customers Description: Account Manager – Service Provider Customers At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team. About NETSCOUT NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years. NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second. Position Summary The Account Manager is responsible for achieving sales quota in assigned territory through direct sales to customers. This position controls the accounts directly even if the business is booked through channels. Essential Duties and Responsibilities Adhere to company policies and ethical guidelines Consistently follows a selling process Responsible for booking business per the company bookings policies and revenue recognition policy Understand the customer’s business and how our products impact their business Develops strong relationships and coaches in the accounts Develops a pipeline of 4X quota and is constantly prospecting in new or existing accounts Consistently calls on VP or C level in accounts Excels in finding customer pain and demonstrating our value to the customer in business terms Excels in developing relationships with customer management Works collaboratively with Sales Engineers to ensure ongoing account technical support. Follows company strategy and direction Consistently exceeds sales quota Consistently develops ROI value proposition for customers A leader in the organization through positive energy and collaborative approach Substantial travel within region and occasionally beyond is required Candidate will need to be located in California, Washington, Colorado, or Arizona. Basic Qualifications/Skills Bachelor’s degree in computer science or related degree Experience selling to US Service Providers (ISP, MSO, UCaaS, CCaas, and data center/hosting) Experience selling security, DDoS protection, monitoring, or networking solutions to technical and economic buyers Expertise in sales methodologies 7 + years sales experience in computer networking or cybersecurity 7+ years experience selling into IT / Data Centers, C-Levels A quantifiable track record of success demonstrated by territory/professional growth A solid, articulate understanding of our technology, market, and client profile Track record of exceptional and consistent quota achievement Proven success, established customers and contacts, and solid territory knowledge You will need the skill to independently, work with large, complex accounts Ability to source, pursue and close new business Working at NETSCOUT At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. We strive to build a diverse workforce that reflects the communities we serve. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you. Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs. We offer a compensation package that includes the following benefits: Generous vacation package Equity Matching 401k plan Tuition reimbursement Attractive medical and dental coverage options Domestic partner benefits Health and Dependent Care spending accounts and Health Savings Account options Life and Disability Benefits Volunteer Time Off, Matching Charitable Gifts Requirements: Education Bachelors (or equivalent work experience) Job Type Full-Time Location US-Arizona (AZ), US-Washington (WA), US-California (CA), CO - Denver, US-Oregon (OR) Preferred Language English NETSCOUT endeavors to make NETSCOUT.com accessible to any and all users. If a reasonable accommodation is needed to participate in the job application or interview process, or if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Talent Acquisition at or by email . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. For the avoidance of doubt, accommodation made to facilitate the recruiting process is not a guarantee of future or continued accommodation if hired. NETSCOUT is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Read our EEO Policy Statement here . If you’d like more information on your rights under the law, view the Know Your Rights poster and Pay Transparency Nondiscrimination Provision poster. For candidates in Massachusetts, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr
Product and Solution for Strategic Customers
Posted today
Job Viewed
Job Description
Lead a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to distribution. Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget.Drive rapid customer adoption of IaaS platforms by working directly with customers, and account teams to anticipate customer needs.
Own the strategy and the execution plan for the Cloud adoption that is focused on customer excellence.
Explain transformational concepts to executive decision makers and influence their technology strategy.
Present solutions to customers at multiple levels, from engineers up to CxO
Monitor the product/program/project from initiation through delivery, interfacing with customers on technical matters.
Assist in the development of short, medium, and long term plans to achieve strategic objectives for exponential customer adoption on the cloud platform.
Develop a passion for educating, training, and enabling cloud solutions experts for a challenging set of customers and circumstances
Be the voice of customers to Oracle's various cloud engineering teams.
**Responsibilities**
10+ years of experience in an IT, platform environment working with large Enterprises.
5+ years of experience leading infrastructure teams.
Significant experience with enterprise IT and networking implementation as well as a working knowledge of security and compliance issues.
Ability to create detailed customer engagement plans to keep up with the high velocity of features being delivered on the platform
Deep understanding of cloud competitive landscape; customer priorities and challenge.
Strong technical acumen, communication and interpersonal skills.
Deep experience migrating application portfolios to Cloud.
Strong Communication, Presentation, and speaking skills.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $115,400 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC5
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
PrincipalTechnical Program Manager - GPU Strategic Customers
Posted today
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Job Description
We have an opportunity for a Principal Technical Program Manager to join the Strategic Customers Engineering organization within the Oracle Cloud Infrastructure Group. This critical role will be responsible for working with cross functional teams across all of OCI. This position can be based anywhere within the US and performed as a remote employee.
Job description displayed in the job posting
**_Department Description:_**
The Strategic Customers Engineering team manages relationships for some of OCI's top revenue generating customers. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class computing, storage, networking, database, security, and an ever-expanding set of foundational cloud-based services.
**_Position Overview:_**
We have an opportunity for a **Principal Technical Program Manager** to join the GPU Strategic Customers Engineering organization within the Oracle Cloud Infrastructure Group. This critical role will be responsible for working with cross functional teams across all of OCI.
Career Level - IC4
**_Job Responsibilities:_**
We are specifically looking for an experienced Technical Program Manager with depth getting things done at scale. Think working with cross functional teams across large organizations, moving folks towards a unified goal and north star. You drive results, not just facilitate. You possess high judgement and are a "roll your sleeve up" person with a bias for action. You possess strong ownership and a strong ability to collaborate. Within this role, you will be responsible for managing complex, cross- organizational/functional programs that impact both product and business.
You will partner with every team in OCI to make these programs happen. The space is fun, agile, cross cutting and complex. We work on true critical programs to the customer and that means support, help, partnership and alignment in the investment.
**_Candidate Profile:_**
+ 8+ years' experience developing and implementing strategy, then executing against, large cross cutting programs.
+ You display a demonstrated ability to think broadly and strategically.
+ You possess a technology background that enables you to understand the complexities of cloud architecture.
+ You possess and exemplify maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills.
+ You can work well with senior leaders within all of Oracle (from engineering to business) to drive results for core business initiatives.
+ You work well in ambiguity, can work with your team to dive into a problem and create a solution
+ Knowledge of Data Center GPU architecture and operations.
+ Familiarity and knowledge of AI workloads and SW stack.
+ Experience in a customer facing role in a tech company. Experience with AI and HPC end customers is a big plus.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.