1263 IT Support jobs in Georgia
SCM System Support Analyst
Posted 3 days ago
Job Viewed
Job Description
To provide technical, analytical and operational support to internal customers in Supply Chain, Power Delivery, Power Generation and other departments across Southern Company. The Supply Chain Systems Analyst position provides system expertise and training to users of Maximo, Smart by GEP, EZMax, Priya, and other Supply Chain tools and solutions. Analysts work with the Technology Organization on application design, enhancements, testing, governance and case management to ensure consistency, minimize customizations and ensure functional requirements are met.
The preferred work location for this position will be Birmingham, AL or Atlanta, GA, however, candidates living outside of the area may be considered with the expectation that they could work from an APC family in Calera, AL or GPC facility in Forest, Park GA and would be willing to travel to as needed. Some travel for Training and Support required.
Job Responsibilities:
- Provide functional and technical expertise in the use of Maximo, Smart by GEP, EZMax, Priya, and other Supply Chain applications/solutions.
- Data analysis using SQL, Access, PowerBI, Power Pivot, SharePoint and other standard end user tools
- Participate with Maximo Center of Excellence on outage regression testing including integration testing with JETS, TEAMS and EZMax
- Manage Maximo Item information in support of Data Standardization. Provide support to Lead Product Engineers, Category Managers, Buyers and Storeroom personnel for all companies and maintaining integrity of data in Maximo.
- Generate and maintain training documentation and provide training classes in Maximo, Smart by GEP, EZMax, and other SCM tools and applications for new employees, or on new functionality.
- Participate on Southern Company project teams in support of system implementations, upgrades and Southern Company initiatives
- Seek opportunities for process and system improvements and implement those that provide increased efficiency and effectiveness
- Participate on the Supply Chain Technology Leadership Team and System Governance Teams as required.
Job Qualifications:
- Bachelor's degree in computer science, Supply Chain Management, Operations Management, or a related area is highly preferred
Experience in Supply Chain Management or related area
- Expertise in Excel, PowerPoint, Word, SharePoint, SQL, Access and other database and reporting tools
- Maximo and Supply Chain tools and solutions experience is a plus
- Mobi, Power Apps, or OutSystems experience is a plus
Knowledge, Skills, and Abilities:
- Strong problem solving and organizational skills
- Knowledge of Procurement and Inventory Management practices and policies
- Communication skills both written and verbal
- Strong analytical skills
- Ability to manage multiple projects and manage competing deadlines
Behavioral Attributes:
- Demonstrate a commitment to safety and Southern Style
- Perform skillfully in individual contributor and/or team member role
- Strong attention to detail and accuracy
- Strives to deliver results which exceed expectation.
- Strong customer service focus
Help Desk Support
Posted 13 days ago
Job Viewed
Job Description
1. Remote help desk support experience. This position will be remote so someone should have remote troubleshooting but also visiting the Vermont site once or twice a month.
2. Customer service and team mentality. This team is very tight and the manager needs someone that she can work with every day.
3. Active directory and virtual desktop experience
4. Epic/Hospital support experience is not required but will be a huge bonus
EST hours. May need to be flexible on shifts
Top Skills
Help Desk Support, Troubleshooting, Help Desk, Customer Service, Service Desk
Additional Skills & Qualifications
This position is responsible for providing remote technical and general computer support to all users of the organization's computer systems. Responsibilities include software/hardware support, a general understanding of all Information Technology supported applications, a more in-depth understanding of the general desktop tools, the ability to troubleshoot a wide variety of problems, the use of remote troubleshooting tools, the accurate logging of all support requests, incident escalation, and coordination of services with other Information Technology staff. Individuals provide front line support for a large number of applications in a complex technological environment.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $18.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Burlington,VT.
Application Deadline
This position is anticipated to close on Aug 25, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Help Desk Support Specialist
Posted 2 days ago
Job Viewed
Job Description
A leading auto insurance company based in Smyrna, GA is seeking a Help-Desk Support Specialist for a full-time, hybrid opportunity. This role is perfect for someone looking to join a fast-paced IT team and be able to work with highly skilled team members. Candidates will be on-site 4 days/week.
This is a great opportunity for someone who enjoys solving problems and wants to grow their IT career. In this role, you will be the first point of contact for troubleshooting, handling tickets, and maintaining user accounts. The ideal candidate will have experience with Active Directory, Office 365, and Jira. You will play a key part in helping the teams stay productive and connected to customers with reliable IT support.
Required Skills & Experience
• 4+ years of experience in a help-desk technician or similar role
• Direct experience with Active Directory
• Experience with Jira or a similar ticketing system
• 4+ years with Office 365
What You Will Be Doing
Daily Responsibilities
• Hands-On troubleshooting
• Manage user accounts, permissions, and security groups within Active Directory
• Track and resolve support requests through Jira
The Offer
Salary: $70,000
You will receive the following benefits:
• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
Applicants must be currently authorized to work in the US on a full-time basis now and in the future. No sponsorship is available.
Posted by: Nia Kherani
Specialization :
- Technical Support
Help Desk Support Specialist
Posted 3 days ago
Job Viewed
Job Description
Responsibilities Stabilis Professional Services is looking for a Help Desk Support Specialist for our client in GA. This is an Onsite position. Job Summary: Managing and triaging incidents and requests through ServiceNow, providing daily support to both walk-in and remote users. The ideal candidate will possess excellent soft skills and thrive in a challenging user environment. Key Res.
Help Desk Support Specialist
Posted 14 days ago
Job Viewed
Job Description
Location: Atlanta, GA (ONSITE)
Interview: IN PERSON INTERVIEW
Duration: 12+ Months
Job Description:
Under direct supervision, provides assistance to computer system users. Answers questions or resolves computer problems for clients in person, via telephone, email or from remote locations.
Technical Support Specialist Job duties And Responsibilities.
- Serves as the primary escalation point forincoming queries and technical issues.
- Manages and/or assigns projects and tasks toother team members as appropriate
- dvises, collaborates and assists businessunits with system enhancements and modifications
- Provides technical assistance and support forincoming queries and technical issues related to systems, networking, phonesystems, audio/visual equipment, computer software (e.g., Windows 10, MicrosoftOffice, various browsers), hardware, etc.
- Effectively provides user support over thephone, in person, and via remote tools.
- Responds to user requests promptly,demonstrating courtesy and respect for customers to ensure complete problemresolution and satisfaction through appropriate follow-up.
- ssists users with information security andprivacy questions; provides directions for the correct action.
- Supports telecommunication devices andservices; assists users on various vendor wireless networks and telephony.
- Distributes and reviews user equipment asrequired; updates inventory asset management systems with assigned equipment; ensuresequipment is clean, up-to- date, and operational.
- Provides installation and assistance forlaptops, desktops, printers, scanners, cell phones, air cards, landlines, networks,and other assigned peripherals.
- Troubleshoots end-user problems; troubleshootsdesktop and network printing problems for various vendor printing devices.
- May be asked to train users on IT hardware andsoftware (e.g., laptops, printers, login, email, etc.)
- Creates user support documentation and instructions.
- Multi-task, prioritize problems, and managetime to ensure the timely resolution of incidents.
- This individual will work in a team environment, is responsible for IT support and Telcom tickets, and demonstrates an ability to communicate with agency personnel beyond providing and receiving instructions.
Technical Support, Specialist Skills,And Qualifications.
- Minimum of 2-3 years of IT technical support
- Strong knowledge and experience installing,configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems,etc.
- Technical expertise should include Windows 10,MS Office 365, Active Directory, SCCM, utilization of GPOs, Enterpriseanti-virus solutions, Helpdesk ticketing systems, and Azure.
- Proficiency with imaging laptop computers 20h2,21h2, Microsoft Office 2010, Cisco network, and other authorized desktop applications.
- Knowledge and proficiency in Mobile devicemanagement, including IOS and Android devices operating systems Enterpriseencryption solutions, Windows PC/laptop management via Active Directory, andrelated software.
- Willing to work off-hours and weekends whenrequired for projects or emergency support.
- Experience installing, configuring, andsupporting network printers and audio/visual equipment
- Effective use of ticketing systems to trackand document incidents (ServiceNow and Sales Force
- isstrongly preferred)
- Highly detailed and process-oriented withadvanced troubleshooting, incident resolution, and documentation skills
- Strong team leadership, time management, andcoaching and mentoring skills
- Excellent customer service and communicationskills are a must.
- Desktop Technician will provide day-to-daylocal remote desktop support, receive inbound calls, answer questions,troubleshoot, and document steps performed to resolve challenges with hardware,software, and application issues in a ticketing system.
- Providing fault analysis to customers' coreoperating systems and platforms, providing support, and applying desktop faultresolution for the approved application suite. 765622
Technical Support
Posted 2 days ago
Job Viewed
Job Description
Technical Support
BCforward is currently seeking highly motivated Technical Support in Alpharetta, GA
Position Title: Technical Support
Location: Alpharetta, GA
Anticipated Start Date: Tentative start Date 09/02/2025
Please note this is the target date and is subject to change. BCForward will send official notice ahead of a confirmed start date.
Expected Duration: 2+ Months with possibilities for extension
Job Type: Contract: 40 hrs/week
Pay Range: $35 to $37.35/hr on W2
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Responsibilities
Key Responsibilities
* Active Remote Resolution:
Deliver end-to-end technical support using remote diagnostic tools.
Resolve 75%+ of cases remotely and help shape a "Shift Left" model through knowledge transfer and automation.
* Deep Technical Analysis & RCA:
Conduct detailed remote Root Cause Analysis to identify recurring patterns and drive continuous product and process improvement. Contribute RCA outcomes to the broader technical knowledge base.
* Customer Engagement & Success:
Lead strategic engagements with customers remotely to understand pain points, align on resolution strategies, and define success metrics. Establish long-term trust and position yourself as a proactive partner, not just a troubleshooter.
* Cross-Functional Collaboration:
Act as a bridge between customers, Field Engineers (FSE), delivery teams, and parts approval teams. Ensure diagnostic accuracy and quality handover for field visits.
* Remote Enablement & Shift Left Execution:
Share learnings, participate in technical debriefs, and develop knowledge articles and training to enable remote resolution and self-service adoption by customers and peers.
* Escalation Management & Ownership:
Take full ownership of complex support cases. Set priorities, manage escalations professionally, and ensure timely and effective case progression.
* After-Hours On-Call Support:
Participate in monthly on-call rotation to support customers across global time zones (24x7 / 18x6 coverage), ensuring business continuity for critical operations.
___
Desired Skills & Experience
* Customer-Centric Attitude:
Demonstrated commitment to delivering excellent service experiences and solving problems with empathy and urgency.
* Remote Support Agility:
Proven ability to diagnose and resolve complex technical problems using remote tools and data insights, minimizing the need for dispatch.
* Communication & Documentation:
Strong written and verbal communication skills. Ability to produce clear, concise technical documentation and guide customers effectively.
* Team Collaboration:
Demonstrates "One Team - One Goal" mindset. Works well in a matrixed environment with cross-regional, cross-functional teams.
* Initiative & Innovation:
Brings forward ideas to enhance remote resolution, improve efficiency, and influence product or process evolution. Actively contributes to strategic improvement projects.
___
Minimum Qualifications
* Required: High School Diploma or equivalent
* Preferred: College Degree in a technical field
* Experience:
o Minimum 3 years in customer-facing technical support (remote or onsite)
o Highly Preferred: Experience with HP Indigo as press operator or field technician
o Familiarity with remote diagnostic tools, knowledge management systems, and case management platforms (e.g., ServiceNow)
Keywords: Experience with HP Indigo as press operator or field technician
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled
BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format Please reference job code 243173 when responding to this ad.
Technical Support
Posted 24 days ago
Job Viewed
Job Description
Position requires occasional commute to Atlanta office and occasional travel to asset locations.
This is an entry-level position requiring between 0 and 3 years of experience.
Greenwood Star is seeking an Yardi Support Administrator for its Atlanta office. The ideal candidate
should have a university degree, preferably in Information Systems Management, and have a good
understanding of AI applications. In addition, the candidate should have a strong interest in real estate
and property management, and possess the ability to independently research and solve problems. We
offer competitive pay and benefits as well as opportunity for career advancement.
Summary: Deliver Yardi and general technical support, improve workflow automation, create training
and support documentation, answer helpdesk tickets, troubleshoot software and hardware issues, and
facilitate communicate with external vendors and technical contacts.
Responsibilities:
# Perform activities related to all aspects of Yardi and its connected systems' needs.
# Improve workflow automation, custom report creation, payment processing, maintenance, and
other commonly used modules.
# Answer helpdesk tickets and perform ledger corrections and other data corrections.
# Coordinate with IT, Operations, Finance, and other internal departments regarding the
continued development and improvement of Yardi processes.
# Create user training and support documentation.
# Provide webinar assistance/training to staff.
# Identify and improve inefficiencies throughout the Company's technical systems.
# Assist with overall software maintenance, migration, implementation, and upgrades.
# Routinely audit data to ensure accurate workflows.
# Upkeep the corporate/asset websites, and other marketing pipelines
# Maintain and troubleshoot hardware equipment
Qualifications:
# (Preferred) Hands-on experience with Yardi applications
# (Preferred) 1+ years' technical support experience
# Previous experience in multifamily
# Strong Excel skills
# Demonstrated ability to read, write, and communicate effectively
Benefits:
# Competitive pay
# Medical, Vision, and Dental insurance
# 401K
# PTO
# Company-sponsored incentives
Job Type: Full-time
Salary: Negotiable based on experience
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Shines Help Desk Support Analyst
Posted 3 days ago
Job Viewed
Job Description
Duties Answer inbound calls, chat & emails from customers needing assistance. Provides technical assistance to both internal and external customers for tier-one issues. Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. Provide prompt and accurate feedback to customers. Clearly and thoroughly document customer interactions.
Help Desk Support Engineer/ Bilingual
Posted 14 days ago
Job Viewed
Job Description
Here it is- an opportunity for a Bilingual Help Desk Support Technician to join an organization that's been a cornerstone of the American South's fleet and field equipment industry for several decades.
This is a hands-on role where you'll manage hardware and software troubleshooting, set up and configure devices, support Active Directory operations, and contribute to a variety of user support and IT maintenance initiatives.
Your role will be to provide frontline IT support to a workforce that spans across the state-ensuring smooth day-to-day operations over the contract project period for employees in both English and Spanish.
Required Skills & Experience
- Comprehensive (phone/hardware/technical) Helpdesk and Tech Support
- Complete bilingual (English/Spanish) proficiency
- AD/Microsoft suite experience
- Previous history of network support
- On-Call availability
- Group Policy experience
Daily Responsibilities
- 80% Problem-Solving/Trouble-Shooting
- 20% Team Collaboration
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment's Employment Accommodation policy. Applicants need to make their needs known in advance
#LI-AC1
Posted by: Adrian Cronk
Specialization :
- Technical Support
Technical Support Engineer
Posted today
Job Viewed
Job Description
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You’ll Do:
You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.
- Install and service DISH equipment and smart home products in customers’ homes
- Teach customers how to use their tech and offer additional services when helpful
- Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
- Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
- Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
- Bonus Potential: Earn up to $,400 your first year, and up to 9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
- Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
- Exclusive Perks: Complimentary DISH TV ($11 .99/month), discounts on Sling TV ( 5/month), and Boost Mobile plans (starting at 15/month), company-provided van, tools, and uniforms
- Clear, step-by-step guidance for installations and service
- Smart home tech knowledge to support and educate customers
- Best practices created by our most experienced techs
Skills, Experience and Requirements
What You’ll Need:
- Valid Driver’s License : Clean record required
- Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
- Physical Ability :
- Climb ladders (up to 40 ft)
- Lift up to 70 lbs
- Must meet and maintain 335 lb weight limit
- Customer Focus : Build trust and create a great experience
- Problem-Solving : Tackle a variety of challenges on the spot
- Determination : Work in tight spaces and all kinds of weather
- Adaptability : Handle changes and unexpected tasks with ease
Salary Ranges
Compensation: $16.25 Hour
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
This will be posted for a minimum of 3 days or until the position is filled.