202 Operations Managers jobs in Baltimore
Business Operations Manager

Posted 12 days ago
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Job Description
Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering.
**WHAT WE'RE DOING**
At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world.
**THE WORK**
We are committed to work life balance by promoting this HYBRID TELEWORK opportunity. These job requirements allow the employee to work at a Lockheed Martin-designated SCIF office or job site for part of their schedule and has a predefined regular, recurring telework schedule for the remaining part of their work schedule.
- This is an opportunity to join the RMS - C6ISR - ECIW Finance & Business Operations (F&BO) team in a Business Operations Manager role.
- The position requires eligibility to obtain a DoD TS/SCI w/ Poly SP Security Clearance and will have size and scope that offers visibility and career growth opportunities.
- The successful candidate will lead the Analytics & Cyber Services (ACS) Business Operations group in a dynamic environment requiring the ability to work independently, analyze financial data, resolve issues, and provide Leadership to the ACS F&BO Team.
Specific duties include (but are not limited to):
- Responsible for Division level Monthly Operating Reviews (MORs); Supporting Month-End Accounting Close; Preparing/Updating Monthly Financial Outlooks, Quarterly Contract Status Reviews (CSRs), and Long Range Plan (LRP)
- Provide Strategic guidance on New Business capture activity
- Provide guidance to the team for 1LMX transition planning activity
- Provide Leadership to the ACS F&BO Team
* Candidate must have the ability to obtain a DoD TS/SCI w/Poly SP Security Clearance.
* US Citizenship is required.
#rmshotmiljobs
**WHY JOIN US**
- Opportunity for Impact: Join a team that is at the forefront of innovation in the aerospace and defense industry and make a significant impact on the success of our organization.
- Professional Development: Take advantage of unparalleled opportunities for growth and advancement within Lockheed Martin, with access to world-class training and development programs.
- Collaborative Culture: Work alongside some of the brightest minds in the industry who share your passion for excellence and who are committed to supporting each other's success.
- Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and paid time off, as well as competitive salary offerings.
- Cutting-Edge Technology: Be part of a dynamic and forward-thinking work environment where you will have the opportunity to work with the latest technology and contribute to groundbreaking projects that are shaping the future of aerospace and defense.
**Basic Qualifications:**
- Demonstrated Leadership experience
- Financial Planning experience (e.g. - Month End Close, Outlooks, LRP)
- Team player with strong communication skills and positive attitude
- Ability to apply skills and knowledge to provide sound, data-driven analysis
- Demonstrated ability to balance competing priorities and meet deadlines
- Extensive knowledge of Microsoft Excel
* Candidate must have the ability to obtain a DoD TS/SCI w/Poly SP Security Clearance.
- US Citizenship is required.
**Desired Skills:**
- Experience with LM Accounting & Planning systems (e.g. - SAP; Hyperion)
- Experience with LM Financial Processes & Policies (e.g. - Financial reporting, Contract Proposal Development)
- Previous experience leading an F&BO Team
**Security Clearance Statement:** The position requires eligibility to obtain a TS/SCI clearance.
**Clearance Level:** TS/SCI w/Poly SP
**Other Important Information You Should Know**
**Expression of Interest:** By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
**Ability to Work Remotely:** Part-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility. The specific weekly schedule will be discussed during the hiring process.
**Work Schedules:** Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
**Schedule for this Position:** 9x80 every other Friday off
**Pay Rate:** The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $111,700 - $196,880. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. **Benefits offered:** Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible.
**Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.**
**The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.**
Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.
As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.
**Experience Level:** Experienced Professional
**Business Unit:** RMS
**Relocation Available:** Possible
**Career Area:** Finance
**Type:** Full-Time
**Shift:** First
Business Operations Understudy
Posted 1 day ago
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Job Description
Founded in 2009, RSC2, Inc. is a Small Business Administration (SBA) Certified HUBZone Professional Services company headquartered in Baltimore, Maryland. RSC2 provides breakthrough expertise, support services, and technologies to make operations, programs and systems of record perform better. Our professional staff is trained to provide world-class services to all types of customers. We uphold the integrity and quality of our work so you can expect only the best from us. We are looking for an Understudy to join our growing company! Participants learn about back-office operations at our corporate office. These topics focus on the unique tools and skillsets needed in today's Federal contracting marketplace. This is a part-time position (10 hours per week).
Requirements:
Duties and Responsibilities:
- Program Management
- Cost accounting for the delivery of goods and services
- Planning and scheduling to support project deliverables
- Risk management and mitigation
Contracts: Drafting contract-level agreements in support of government programs, acquisitions and procurements
Business Development:
- Market research strategies
- Competitive analysis
- Proposal development and marketing support
Human Resources:
- Diversity and inclusion program assessment
- Recruiting and retaining in-demand talent
- Compliance and audit reporting
**COVID-19 Vaccination Requirement Statement: As a federal contractor in compliance with Executive Order 14042, effective November 1, 2021, all positions will require successful candidates to obtain and show proof of a COVID-19 vaccination (or medical/religious exemption) on the first day of employment. RSC2, Inc. is an equal opportunity employer and will provide reasonable accommodation to those individuals who cannot be vaccinated. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Salary Description: $15 per hour
Business Operations Coordinator

Posted 2 days ago
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Job Description
**Summary**
**CHS** is hiring a **Business Operations Coordinator** on our **Crop Nutrients** team! This role will be the champion to bridge customers with Account Managers, Supply and Logistics. The customer service representative is responsible for the successful execution and management through the entire life cycle of crop nutrients contracts and orders. Working directly with account managers and ensuring the highest level of support is delivered to our customers and vendors.
**Responsibilities**
+ Build strong customer relationships through providing excellent service. Ensure daily tasks are completed accurately and timely:
+ Daily task would include but not be limited to the following
+ Contract management (i.e. contract entry, maintenance of orders, contract closure, reconciliation, etc.)
+ Address customer requests via phone or email (internal & external customers)
+ Customer invoicing
+ Collaborating with teammates
+ Inventory management within ERP system
+ Ensure billing issues are resolved timely
+ Inventory reconciliation
+ BI report management
+ Analyzing processes to identify areas of improvement
+ Apply LEAN or continuous improvement methodology to implement changes to current state processes
+ Advocating and implementing change management best practices
+ Work closely with sales, supply, logistics and other CHS Agronomy teams
+ Occasionally required to provide weekend/evening coverage during peak season (typically spring and fall)
+ Back up coverage of teammates
+ Continuing education (to include but not limited to professional growth and development, changes to CHS policies and procedures, and completion of CHS LEAN program)
+ Providing documentation and support for quarterly financial audit
+ Perform other duties as assigned.
**Minimum Qualifications (required)**
+ 2+ years of experience in Customer Service and Technical Support
+ High School diploma or GED
**Additional Qualifications**
+ Associates or Bachelors degree in Supply Chain, Business Administration, or related field
+ Preferred experience in Customer Support and Business Administration
+ Previous experience using enterprise resource planning systems (ERP)
+ Lean Certification Agriculture and/or Energy industry experience
+ Leading or participating in process improvement projects
+ Experience monitoring and responding to metrics, resulting in a path of continual improvement
+ Proficient with Microsoft Excel, Word, Outlook, Microsoft Teams
+ Ability to work effectively in multiple information systems and ERP systems
+ Highly motivated self-starter, able to follow through with tasks/projects to successful completion
+ Building collaborative relationships, Customer Orientation, Analytical Thinking, Initiative/Independence, Flexibility/Adaptability
+ Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.
CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.
Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.
CHS is an Equal Opportunity Employer/Veterans/Disability.
_Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to_ _; to verify that the communication is from CHS._
Business Operations Associate

Posted 12 days ago
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Job Description
**_Aerotek Corporate_** _has an opening for a_ **_Business_** **_Operations Associate_** _at the_ **_corporate office_** _in_ **_Hanover, MD._**
**Compensation**
Hourly - $21.63 (annualized at $5,000) non-negotiable
Bonus - up to 1,000 per quarter
**Department:** Operations Support Group
**Reports to:** Business Operations Supervisor
**Scope of Position:**
The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to
external customers as well as corporate and field office employees. The BOA is proficient in the management
and collection of customer accounts receivable as well as contractor payroll. Qualities include: Building
customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up and multi-tasking
skills, the ability to use independent judgment and function in an open environment, and the ability to adapt to
changes in the workplace.
**Essential Functions of the Business Operations Associate:**
- Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues
- Making routine welcome and maintenance calls to clients
- Manage total accounts receivable with an Aging in excess of 3.5 M
- Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
- Responsible for gathering the necessary data to assist Management with account specific decisions
- Auditing account specific reports to ensure accurate billing and client specific information
- Adjusting and auditing contractor payroll and billing using InfoPath
**specific job functions are dependent on team alignment within the department
**Qualifications:**
- 2-3 years of relevant experience or college degree
- Proficient in Microsoft Office (Excel and Word a must)
- Strong organizational and analytical abilities
- Strong communication skills and work ethic
- Goal driven with problem solving skills
- Ability to work independently and as a team player
Per Pay Transparency Acts: The range for this position is 45,000 - 56,000 + bonus potential of 4,000
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
+ Medical, dental & vision
+ 401(k)/Roth
+ Insurance (Basic/Supplemental Life & AD&D)
+ Short and long-term disability
+ Health & Dependent Care Spending Accounts (HSA & DCFSA)
+ Transportation benefits
+ Employee Assistance Program
+ Tuition Assistance
+ Time Off/Leave (PTO, Primary Caregiver/Parental Leave)
Connect With Us! ( Notice ( Cookie Settings Privacy Notices ( CA Notice at Collection CA Notice at Collection (for Employees and Job Applicants) ( Your Privacy Choices
Our People Are Everything. Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 14,000 clients each year. Aerotek is an operating company within Allegis Group, a global leader in talent solutions. To learn more, visit: Aerotek.com .
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
**Job ID** _2025-12241_
**Category** _Administrative & Clerical_
**Min** _USD $ 5,000.00/Yr_
**Max** _USD 45,000.00/Yr_
**Location : Location** _US-MD-Hanover_
Region Business Operations Director

Posted today
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Job Description
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today's biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
The American Heart Association the "Association" has an excellent opportunity for a **Region Business Operations Director** located in **Howard County, MD.** This position is a **Home Office** based with occasional travel for meetings or to support fundraising events. This is a full-time position with an excellent benefits package.
This position reports to the Vice President, Business Operations of the Eastern States (ES) Region. Key responsibilities include heavy contract review and negotiations, managing Association risk and ensuring compliance with organizational policies.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
**Responsibilities**
**Duties Include:**
+ Regular interaction with the Association legal team to assist with red-lining contract terms and resolving contractual and insurance risk issues. Vendor contracts are primarily related to special events for hotels, venues, catering, AV and other professional services. Other types of contracts include Community Impact Collaboration agreements and sponsorship agreements.
+ Working with various ES staff to review and consult upon special event risk assessment plans and ensure all is properly documented and maintained in designated places on SharePoint.
Maintaining a high level of service in a fast-paced environment by responding to customer inquiries both internally and externally in a knowledgeable and timely manner
+ Attention to detail required for formatting, spelling, grammar, and punctuation.
+ Performing other duties as required to support services provided by the Business Operations department
+ Preparing presentations, instructions, correspondence, and documentation in a timely manner
+ Working independently and within a team on special nonrecurring and ongoing projects
**Qualifications**
**Want to help get your resume to the top? Take a look at the experience we require:**
+ College degree in a business-related or legal area or equivalent.
+ 3 years of related experience with vendor negotiations, contract review and revisions and insurance knowledge.
+ Strong written and oral communication skills. A natural tendency to document written notes, decisions and next steps in all key meetings and conversations and share with all that need to know.
+ Proven ability to collaborate effectively with high-performing and dynamic teams.
+ Exceptional skills in Smartsheets, PowerPoint, Word, and Excel (Advanced knowledge and skill with these programs is preferred. These skills are subject to testing.)
+ Proven ability to respond quickly to changing ideas, responsibilities, expectations, strategies and other processes at work
**Required Skills:**
+ Proficient in using web conferencing software (Zoom, Microsoft Teams, etc.)
+ Technical and problem-solving aptitude
+ Excellent verbal and written communication
+ Training and presentation skills
+ Strong collaboration skills
+ Ability to manage multiple projects simultaneously
+ Ability to objectively evaluate, make effective decisions and develop alternative solutions.
+ Ability to work with cross-functional teams
+ Strong time management skills
+ Excellent attention to detail
+ Proficiency in Microsoft SharePoint system
+ Nonprofit experience (preferred)
**Compensation & Benefits**
**Salary is fixed at $77,400 due to grant funding.**
**American Heart Association reserves the right to pay more or less than the posted range.**
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
+ **Compensation** - Our goal is to ensure you have a competitive base salary. That's why we regularly review the market value of jobs and make adjustments, as needed.
+ **Performance and Recognition** - You are rewarded for achieving success by merit increases and incentive programs; eligibility for an incentive program is based on the type of position.
+ **Benefits** - We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
+ **Professional Development -** You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association's national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
+ **Work-Life Harmonization -** The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
+ **Tuition Assistance** - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association's 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
**At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.**
**This position not a match with your skills?** Click here to see other opportunities.
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
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**Default: Location : Location** _US-MD-Baltimore_
**Posted Date** _1 month ago_ _(6/19/2025 9:48 PM)_
**_Requisition ID_** _2025-15912_
**_Job Category_** _Field Campaigns_
**_Position Type_** _Full Time_
Business Operations Analyst - Sunburst
Posted 9 days ago
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Job Description
The Business Operations Analyst assists with the overall financial management of Sunburst operations, including financial/program management level reporting, contracting, supplier management and overall business intelligence analytics. The Business Operations Analysts will support the end to end Supplier Onboarding process, including assessment of potential Sunburst Supplier partners, management of the Supplier Onboarding process (new or part of client implementation), facilitation of all required supplier documentation (NDA's, Supplier Agreements, etc.), and assistance with all Sunburst Supplier inquiries related to this process. The Business Operations Analyst will also contribute to Sunburst's initiative to implement robust, consistent reporting metrics to all Sunburst Clients, Supplier Partners, and Internal Resources through Power BI and other means, as necessary.
Essential Duties and Responsibilities:
+ Leads the supplier vetting and onboarding process, ensuring adherence to company policies and regulations
+ Evaluates potential suppliers based on criteria such as financial stability, reputation, and capability to meet business needs
+ Manages the supplier onboarding process, whether through direct engagement with a Client "Go Live" or need based on Client expectations in the marketplace
+ Develops and implements efficient procedures for supplier onboarding, including documentation review, qualification assessments, and process improvement
+ Supports internal financial analysis activities, including budgeting, forecasting, variance analysis, and assisting in the development and implementation of financial models and forecasting tools to support strategic planning
+ Conducts financial analysis to assess performance, identify trends, and provide insights for all Sunburst Clients, Supplier Partners and Internal Business Development and Program Management Team Members
+ Prepares reports and presentations for management, summarizing key findings and recommendations
+ Develops and Maintains Reporting in Microsoft Power BI
+ Collaborates with internal stakeholders to develop and implement best practices for supplier relationship management
+ Performs other duties as assigned/necessary
Minimum Requirements:
+ Bachelor's degree in Finance, Business Administration, Supply Chain Management or related field strongly preferred
+ One to three (1-3) years of experience in the healthcare, MSP, business administration or finance preferred
+ Proficiency in Microsoft Office, with intermediate experience in Microsoft Excel a plus
+ Experience with Power BI Report creation and maintenance a plus
+ Detail-oriented with strong organizational and time management skills
+ Displays "Team Player" mentality, and presents excellent communication and interpersonal skills, with the ability to collaborate effectively across teams; proficiency in the English Language is required
+ Ability to work independently and manage multiple tasks simultaneously in a fast paced environment
At Amergis Healthcare Staffing / Sunburst, wefirmly believe that our employees are the heartbeat of our organization and weare happy to offer the following benefits:
Medical/Prescription,Dental, Vision, Health Advocacy (company paid if enrolled Medical), HealthAdvocate Employee Assistance Program, Health Savings Account , 401(k), 401(k)Company Match, Profit Sharing, Short Term Disability, Long Term Disability,Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death andDismemberment Insurance, Voluntary Life and Accidental Death and DismembermentInsurance, Hospital Expense Protection Plan, Critical Illness Insurance,Accident Insurance, Dependent Care Flexible Spending Account, Home and AutoInsurance, Pet Insurance, MilkStork, Transportation Benefit, EducationalAssistance Program, College Partnership Program, Paid Time Off/Company Holidays
*Benefit eligibility is dependent onemployment status.
AmergisHealthcare Staffing / Sunburst is an equal opportunity/affirmative action employer. Allqualified applicants will receive consideration for employment without regardto sex, gender identity, sexual orientation, race, color, religion, nationalorigin, disability, protected Veteran status, age, or any other characteristicprotected by law.
This posting willremain active on job boards for 5 days from date of posting unless there is agood faith basis to extend the posting date.
Please note thatthis pay range represents a good faith estimate of the compensation that willbe offered for this position based on the circumstances. The actual pay offeredto a successful candidate will take into account a wide range of factors,including but not limited to location, experience, and other variable factors.
"Pursuant tothe San Francisco Fair Chance Initiative, Amergis / Sunburst will consider for employmentqualified applicants with arrest and conviction records"
Sr. Business Operations Analyst

Posted 12 days ago
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Job Description
We're seeking a Senior Business Operations Analyst to optimize and scale business operations across processes, data, and systems- with a deep focus on SaaS sales models and technologies. The ideal candidate brings extensive experience in subscription management, CRM, billing, and ERP platforms, and understands the full SaaS customer lifecycle , including lead-to-cash and renewals.
As a key liaison between business and technology teams, this role will lead initiatives that drive cross-functional alignment, improve systems, and deliver scalable, tech-enabled solutions to support a high-growth, recurring-revenue business.
Domain Expertise
+ SaaS Business Model : Deep understanding of subscription-based pricing, cloud delivery, multitenancy, and recurring revenue structures.
+ SaaS Metrics : Familiarity with key performance indicators such as MRR, ARR, TCV, and churn.
+ Sales Cycle & GTM Strategy : Knowledge of SaaS sales lifecycle including lead qualification, demos/trials, onboarding, and go-to-market models (e.g., freemium, self-service, high-touch).
+ Operational Processes : Expertise in lead-to-quote, quote-to-cash, renewals, and upsells within a SaaS environment.
+ Customer Segmentation : Understanding of SMB, mid-market, and enterprise personas and how system processes support each.
+ Retention & Growth Strategies : Experience with upselling, cross-selling, and proactive customer success initiatives.
+ Systems & Tooling : Proficiency in CRM and GTM tools such as Salesforce, Clari, and related GTM systems.
+ Cross-System Data Mapping : Skilled in process and data flow mapping across sales, finance, and customer success functions.
Key Responsibilities:
+ Requirements & Solution Design : Gather and translate business needs into scalable, secure system solutions.
+ System Implementation & Integration : Lead or support deployment and integration of business-critical applications.
+ Testing & Deployment : Manage UAT efforts and ensure solution readiness for production release.
+ Process & System Optimization : Identify areas for automation and efficiency gains across platforms and processes.
+ Data & Insights : Analyze business data and create dashboards/reports to support strategic decisions.
+ Cross-Functional Collaboration : Align business, IT, and project teams to ensure successful delivery and change adoption.
+ System Support : Provide ongoing administration and enhancement support for platforms like Salesforce and ERP.
+ Project Execution : Lead or contribute to complex initiatives, ensuring on-time, on-scope, and on-budget delivery.
Technical Expertise:
+ Advanced experience with Salesforce , including configuration and cross-functional workflows.
+ Hands-on experience with tools such as Zuora , Clarity , Workday , or similar.
+ Proficiency in SQL for data querying and reporting; experience defining KPIs and collaborating with analytics teams.
+ Strong UAT planning and execution skills.
+ Familiarity with Agile/Scrum methodologies and tools such as Jira and Confluence .
Preferred Qualifications:
+ Prior experience in a high-growth SaaS environment.
+ Strong background in Sales Operations , including sales forecasting, compensation, and sales methodology.
+ Proficiency with enterprise platforms including ERP, CRM, CPQ, or subscription billing systems.
+ Bachelors or Masters degree in Business, Information Systems, Computer Science, or related field.
+ 7+ years of experience as a Business Operations Analyst or similar role within a SaaS or enterprise environment.
Salary Range or On Target Earnings:
Minimum:
$97,600.00
Maximum:
$225,700.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
07/31/25
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn ( for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment?
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form ( and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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Director of Athletics Business Operations
Posted 8 days ago
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Job Description
Director of Athletics Business Operations - (25000E6) Job Summary Towson University (TU) is one of the nation’s top 100 public universities. Located north of Baltimore, TU currently enrolls over 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect to cultivate the intellectual and personal growth of the entire university community. Under the direction of the Assistant Athletic Director of Business Operations, the Director of Athletics Business Operations will have a key role in the day-to-day business operations and serve as a liaison for financial analysis of the admin department and sport programs. This position will be responsible for processing daily financial transactions via various TU systems such as Stratus, PeopleSoft, accounts payable, procurement, and Diners Club. This position will be required to analyze financial performance and trends to better assist with financial planning and will be responsible for monthly financial reporting, as well as ad hoc reporting. Responsibilities and Duties Responsibilities for the Director of Athletics Business Operations position include, but are not limited to the following: Analyze current and past Athletics financial performance and trends to determine present and future performance; provide reporting of revenues and expenditures through various models and forecasting; create detailed financial reports and summaries on a regular basis for the CFO of Athletics and Athletic Director; collect and compile data to provide the CFO and other executives an accurate financial picture of Athletics financials at any given point in time to help with data driven decision making; assist in building financial projections, internal and external audits, and year end processes including, but not limited to managing accruals, deferrals, and foundation pulls Assist with the preparation and development of the University's annual operating budget request that is submitted to the University Business Office; act as an Athletic Business Office representative for coaches; manage divisional and departmental budgets to ensure adherence; assist with various financial accounting, and budgetary requests from departments across Athletics; provide a high level of customer service to all stakeholders of Athletics Serve as a secondary sport administrator; liaison between head coach and administration for operations and activities of the sport flow; oversee coaches; enforce policies, procedures, regulations, and student-athlete handbook regarding academic/eligibility, sports performance, compliance, hazing, sexual misconduct, and sportsmanship; communicate and collaborate with department and campus on behalf of the program/athletics Serve as a liaison with TU procurement, accounts payable, the Student & University Billing Office, business travel, and the TU Foundation; oversee all department vendor payments, purchase orders, reimbursements, journal entries, and other financial transactions Manage Towson University athletics travel; provide training to coaches and staff; reconcile Diners Club and procurement cards on a monthly basis; sign hotel contracts and maintain up-to-date travel expense trackers for teams to review Perform other duties as assigned This position may include working weekends and evenings as necessary. Qualifications and Skills Required Qualifications: Bachelor’s degree Three years of experience with budgets and other quantitative data Experience using Excel for managing data Ability to successfully complete multiple projects under tight time constraints Ability to interface effectively with all levels of management Demonstrated presentation and interpersonal skills Excellent problem solving, analytical, and organizational skills Familiarity with NCAA rules, Maryland state policies, and knowledge of GAAP, NCAA and USM audits Preferred Qualifications: Master’s Degree Experience in higher education Experience with cloud-based ERP's, especially Oracle Cloud Financials and Oracle Planning and Budgeting Cloud System (PBCS) To apply: Salary and Benefits Targeted hiring range is $65,000-70,000 annually and full University benefits that include 22 days of annual leave, up to 15 holidays, personal and sick days. To learn more about our benefits, please click here . TU also offers a variety of great perks and discounts, which can be found here . For consideration, please submit a cover letter and resume with your online application. This position will be open for a minimum of 14 days. The safety of our students, faculty, staff, and neighbors has been our top priority and the focus of every one of our decisions since the earliest days of the COVID-19 pandemic. Therefore, the University System of Maryland (USM) has strongly encouraged full COVID vaccination and up-to-date booster shots (when eligible) for all faculty, staff, and students at all schools in the USM as both a reasonable and necessary means of protecting our health and safety. #J-18808-Ljbffr
Director Finance and Business Operations
Posted 16 days ago
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Director Finance and Business Operations Please see Special Instructions for more details. No staffing or recruitment agencies. Position Information About MSM Morehouse School of Medicine (MSM) is a place of distinction, serving as the nation’s leading academic medical center for vulnerable populations. It’s also a place for passionate individuals looking to join a dedicated community working today to help prepare tomorrow’s leaders. We exist to: Improve the health and well-being of individuals and communities; Increase the diversity of the health professional and scientific workforce; Address primary health care through programs in education, research and service; With emphasis on people of color and the under-served urban and rural populations in Georgia, the nation and the world. At Morehouse School of Medicine, we’re leading the creation and advancement of health equity. You will find a fulfilling career at MSM! Posting Number: NONAC3490 Job Title: Director Finance and Business Operations Position Type: Non-Faculty Number of vacancies: Multiple Position Summary: The Director of Finance and Business Operations is the business leader of the department(s) that he/she supports. Working in conjunction with the chair of the department, the Director provides overall administrative management of the business-related functions of the academic, clinical, and mission area enterprise including budget, facilities and space, finance, grant administration (pre- and post-award), human resources, and information technology. This position is functionally aligned through Finance and operationally assigned to the Unit(s) or Department(s). This role has a matrixed reporting relationship to the Department Chair and the AVP of Finance and Business Operations leader for the Mission area. Primary Responsibilities: Establish a budget based on the short- and long-term needs of the department(s) and institution including growth in academic programs, clinical arenas, and mission area functions. Serve as the principal business officer responsible for leading and overseeing all financial management and mission‐based management affairs for the mission area units. Plan, direct, and participate in the delivery of operational excellence programs that relate to mission‐based management principles. Direct and supervise the activities of the administrative staff in areas including requisitions and purchasing, financial reporting and analysis, facilities maintenance, and performance feedback and evaluations. Safeguard the assets of the unit by maintaining an effective system of internal controls that is compliant with the standardization and policies and procedures. Maintain alignment of financial and operational practices across MSM. Unit / Department Finance Leadership: Develop, improve, and maintain financial models to manage the annual operating budget. Lead annual budgeting process, coordinating across functional teams. Steward and optimize the use of funds and monitor financial health to accomplish the mission of the department or unit. Run, manage department P&L, run proformas, reconciliations, manage budget to actuals. Build internal systems for contracting and procurement that allow unit to make decisions quickly and pay vendors on time. Devise comprehensive and effective systems of record management in compliance with accepted accounting procedures. Work collaboratively with leaders of other programs integrating business practices. Facilitate the faculty compensation plan data analytics and other academic survey-related data. Business Operations and Administration: Provide guidance and training to staff and faculty to ensure compliance with internal controls, policies and procedures. Represent the chair in administrative meetings and conferences. Supervise the Manager of Administration and Finance and other finance staff. Accountable for timely and accurate execution and follow up on all personnel actions. Responsible for accurate pay practices in unit and payroll reconciliation to budget. Knowledge, Skills and Abilities: Skilled finance and administrative professional with 10+ years of experience. Experience in budgeting, accounting, financial forecasting, and analysis of financial data. Expert in leading overall business operations by providing guidance in developing financial plans and policies. Experience motivating and leading a team. High degree of accuracy, good judgement, and decision-making. Proven record of overseeing financial matters for an organization. Skilled in analyzing a variety of data and developing methods for tracking and monitoring revenue expenses. Ability to establish and cultivate effective relationships and teams. Demonstrated communication skills. Ability to work in a high-volume environment. Excellent time management skills and organizational abilities. Advanced knowledge of Excel and other Microsoft Office programs. Familiarity with Banner or other ERP systems. Minimum Qualifications: Bachelor’s degree from a regionally accredited college or university is required. Minimum 7+ years of progressive finance and business operations experience. Demonstrated financial acumen and skills for modeling, controls and budget management. Experience supervising others. Strong interpersonal and communicative skills. Highly detail oriented, executes with precision and accuracy. Ability to convey and explain complex information in a simplified way. Proficiency in multi-tasking and time management. Experience in operationalizing strategic plans. Preferred Qualifications: Undergraduate discipline in Finance, Accounting, or related business discipline and Master’s degree in business or healthcare administration. Prior work experience in an academic, clinical, and/or mission area institution. 15+ years of experience in finance, financial planning and analysis. Minimum of five (5+) years in a supervisory role. Experience in implementing the strategic mission of the institution. Understanding of pre- and post-award grant processes. Morehouse School of Medicine is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce. Morehouse School of Medicine does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression. Pre-Employment/Employment Requirements: All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements: It is MSM’s Immunization policy that all Prospective Employees are encouraged to provide proof that they are vaccinated against COVID-19 prior to commencement of employment. If employment will commence during Flu Season, MSM requires all individuals to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless granted an exemption. Posting Specific Questions: Required fields are indicated with an asterisk (*). Required Documents: Cover Letter Curriculum Vitae or Resume Optional Documents: Letter of Reference 1 Letter of Reference 2 Letter of Reference 3 Other Document Writing Sample Professional License Our vision is to lead the creation and advancement of health equity. Morehouse School of Medicine 720 Westview Drive Atlanta, GA 30310 Partner Site(s): Morehouse Healthcare #J-18808-Ljbffr
IT Senior Business Operations Analyst, Hybrid
Posted today
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As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
*This position is a Hybrid position which will require you to be in-office 2-3 days/week in Hanover, MD, USA*
How You Will Contribute to Ciena:
Reporting to the Director of IT Strategy and Governance, as an IT Senior Business Operations Analyst, you will be a key driver of efficiency and improve operational excellence across the IT organization. You will analyze data, provide actionable insights, and collaborate across IT, Finance, and Procurement to ensure IT investments align with business goals and deliver optimal return. You will contribute to Ciena by:
- Optimizing Cloud Spending: Implementing and managing Cloud FinOps practices to maximize the value of Ciena's cloud investments and drive cost efficiency across multiple cloud platforms.
- Driving Financial Operational Efficiency: Supporting the IT budget process, managing technology-related expenses and contracts, and proactively identifying cost optimization opportunities.
- Ensuring Data Accuracy: Collaborating with IT, Finance & Accounting teams to ensure accurate financial reporting and billing.
- Enabling Data-Driven Decisions: Providing insights through data analysis, reporting, and the development of key performance indicators (KPIs) to inform strategic decision-making.
- Streamlining Operations: Identifying and implementing process improvements to enhance IT efficiency and support faster, data-driven business decisions.
- Supporting Strategic Planning: Supporting the development and execution of the IT strategic plan and the development of financial models and business cases for projects and initiatives.
- Global Cloud FinOps:
- Implementing and managing Cloud FinOps practices to optimize cloud spending and resource utilization across AWS, Azure, GCP and OCI
- Analyzing cloud usage data to identify cost savings opportunities and making recommendations.
- Managing end-to-end cloud billing, from intake to cross-charging, ensuring accurate cost allocation across the company.
- Developing and maintaining cloud cost dashboards and reporting that support Global Cloud Utilization
- Collaborating with cloud teams on cost optimization strategies.
- Purchase Order (PO) and Expense Management:
- Managing the PO lifecycle and ensuring budget alignment
- Investigating and resolving billing issues.
- Financial Operations & Budget Management:
- Supporting the IT budget planning, forecasting, and variance analysis efforts
- Monitoring and reporting on IT spending, providing cost optimization recommendations.
- Reconciling IT expenses, including headcount, opex, project costs and vendor spend analysis ensuring accuracy and completeness through detail analysis
- Collaborating with FP&A and Accounting for accurate financial reporting.
- Preparing financial models and business cases for IT projects and initiatives
- Managing IT contract renewals
- Metrics, Reporting & Strategy:
- Supporting the development and execution of the IT strategic plan.
- Conducting research and analysis on industry trends and best practices.
- Defining, tracking, and reporting on key performance indicators (KPIs)
- Developing and maintaining dashboards to monitor IT performance.
- Providing regular updates to key stakeholders.
- Identifying trends and insights to drive business decisions.
- Continuous Process Improvement:
- Documenting and streamlining IT processes and procedures.
- Collaborating to drive process standardization.
- Identifying automation opportunities to improve data quality and reporting accuracy.
- Bachelor's degree in Finance, Accounting, Business Administration, Information Technology, or a related field.
- 7+ years of experience in IT business operations, FP&A, or accounting.
- Proven experience in data analysis and data reconciliation, specifically with large datasets.
- Demonstrated ability to be detail-oriented while also maintaining a strong understanding of the broader strategic landscape.
- Strong understanding of Cloud FinOps principles and practices.
- Strong analytical, problem-solving, and critical-thinking skills.
- Experience with Data Analytics Tools, such as Power BI.
- Excellent communication skills, including effective executive presence, with the ability to present information clearly and concisely to all levels of stakeholders.
- A self-starter with the ability to manage competing priorities effectively and work collaboratively across functional teams.
The salary range for this position, in USD, is $88,600.00 - $141,500.00
#LI-JD
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.