What Jobs are available for Operations Managers in Baltimore?

Showing 275 Operations Managers jobs in Baltimore

Operations Management Trainee

21217 Baltimore, Maryland Ryder System

Posted 3 days ago

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_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
**Job Description** :
**_IGNITE_** _the leader within you_
At **Ryder** , our most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . In this role, you'll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we've been in the game since 1933!
**Work with America's Leader in Fleet Management and Operations.** Cutting-edge technology, competitive pay, passionate mentors, and a family-like environment that fosters an inclusive and equal-opportunity work environment that believes in its people.
You thought that was it? Take a look at a few of these: Ryder has most recently been named One of the Most Innovative Companies in America ( by **Fortune,** Top Women to Watch in Transportation ( by **Women in Trucking** , and One of the Most Trustworthy Companies in America ( by **Newsweek.**
Have we mentioned we value our people? Hear it from the people that work here!
- Day in the Life of a Ryder's Management Trainee ( Why Join the Ryder Team ( Why Ryder's world is _Ever Better_
**JOB SUMMARY**
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the incumbent to work cross-functionally across Operations, Asset Management, B2B Sales, Quality Control, and Rental Management.
**_We highly encourage you to carve out your career path and promote from within_** , based on performance. If you're motivated, coachable, and looking to get your management career started, you've come to the right place.
**What We Offer You-** Full Benefits Package including:
+ Competetive Salary (range may vary based on experience & location)
+ Full-time/Permanent
+ Paid time off (PTO)
+ Medical, Dental, & Vision Insurance
+ Paid Training (for the job you're in today & the one you want in the future)
+ 401(k) Savings Plan
+ Employee Stock Purchase Plan
**Job Category:** Operations and Support
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
**Pay Type** :
Minimum Pay Range:
$50,000
Maximum Pay Range:
$55,000
**Benefits Information** :
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here ( to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
**Important Note** **:**
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
**Current Employees** **:**
If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
#wd
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Operations Management Director

21201 Baltimore, Maryland $140000 Annually WhatJobs Direct

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full-time
Our client is seeking an accomplished and strategic Operations Management Director to lead and optimize their operational functions in Baltimore, Maryland, US . This senior leadership role is critical in driving efficiency, quality, and continuous improvement across all operational departments. You will be responsible for developing and implementing operational strategies, managing budgets, and ensuring the seamless execution of day-to-day activities. The Director will oversee key performance indicators, identify areas for enhancement, and implement best practices to achieve organizational goals. Responsibilities include leading and mentoring operational teams, fostering a culture of performance and accountability, and collaborating with other department heads to ensure alignment with overall business objectives. You will manage resources effectively, streamline processes, and implement innovative solutions to improve productivity and reduce costs. The ideal candidate possesses a strong background in operations management, with a proven track record of success in strategic planning, process optimization, and team leadership. Excellent analytical, problem-solving, and decision-making skills are essential. A Master's degree in Business Administration or a related field, coupled with extensive experience in a senior operational role, is highly preferred. Strong communication and interpersonal skills are necessary to effectively engage with staff at all levels and with external stakeholders. This is an exceptional opportunity to make a significant impact on the organization's performance and growth by leading its operational excellence.
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Operations Management Consultant

21202 Baltimore, Maryland $150 Hourly WhatJobs Direct

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contractor
Our client is seeking a highly experienced and strategic Operations Management Consultant to join their team on a contract basis, offering a hybrid work model with significant flexibility in Baltimore, Maryland . You will be instrumental in analyzing current business operations, identifying areas for improvement, and developing and implementing innovative strategies to enhance efficiency, productivity, and profitability across various departments.

Responsibilities:
  • Conduct comprehensive assessments of business processes, workflows, and operational structures to identify inefficiencies and bottlenecks.
  • Develop data-driven recommendations for process improvements, cost reduction, and operational optimization.
  • Design and implement strategic operational plans aligned with organizational goals.
  • Collaborate with cross-functional teams, including senior leadership, to gather requirements and ensure buy-in for proposed changes.
  • Develop and deploy key performance indicators (KPIs) to measure operational effectiveness and track progress.
  • Facilitate workshops and training sessions to educate staff on new processes and best practices.
  • Manage change initiatives, addressing potential resistance and ensuring smooth transitions.
  • Analyze market trends and competitor activities to identify opportunities for strategic advantage.
  • Prepare detailed reports and presentations outlining findings, recommendations, and implementation roadmaps.
  • Provide ongoing support and guidance during the implementation phase of operational improvements.
Qualifications:
  • Master's degree in Business Administration, Operations Management, Engineering, or a related field.
  • Minimum of 8 years of experience in operations management consulting or a senior operations leadership role.
  • Proven track record of successfully driving significant operational improvements and cost savings in complex organizations.
  • Strong analytical, problem-solving, and critical thinking skills.
  • Excellent project management and organizational abilities.
  • Exceptional communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
  • Proficiency in process mapping tools (e.g., Visio) and data analysis software (e.g., Excel, SQL).
  • Experience with Lean, Six Sigma, or other process improvement methodologies is highly desirable.
  • Ability to thrive in a hybrid work environment, demonstrating self-discipline and effective time management.
  • Experience in navigating diverse organizational cultures and driving change effectively.
This is a critical role for an accomplished consultant looking to make a substantial impact on our client's operational excellence.
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Director of Operations Management

21201 Baltimore, Maryland $180000 Annually WhatJobs Direct

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full-time
Our client, a prominent leader in its industry, is seeking a highly accomplished and strategic Director of Operations Management to oversee and optimize the operational efficiency of its key business units. This critical leadership role is based in **Baltimore, Maryland, US**, and demands a strong presence within the organization to drive performance improvements, manage cross-functional teams, and ensure the successful execution of operational strategies. The Director will be responsible for setting operational goals, developing robust processes, managing budgets, and fostering a culture of continuous improvement and accountability. Your expertise in operational excellence, strategic planning, and people leadership will be instrumental in achieving organizational objectives and enhancing overall productivity.

Key Responsibilities:
  • Develop and implement comprehensive operational strategies and plans to align with the company's long-term goals.
  • Oversee the day-to-day management of operational departments, ensuring efficient resource allocation and workflow optimization.
  • Lead, mentor, and develop a team of operational managers and staff, fostering a high-performance culture.
  • Establish key performance indicators (KPIs) and monitor operational performance against targets, implementing corrective actions as needed.
  • Manage operational budgets, identifying cost-saving opportunities and ensuring financial discipline.
  • Drive continuous improvement initiatives, implementing best practices in process management, quality control, and efficiency enhancement.
  • Ensure compliance with all relevant regulations, policies, and procedures.
  • Collaborate with executive leadership and other department heads to integrate operational plans with broader business strategies.
  • Oversee vendor management and strategic partnerships related to operational activities.
  • Champion innovation and the adoption of new technologies to improve operational outcomes.

The ideal candidate will possess a proven track record of success in operations management, with extensive experience in strategic planning, process improvement, and team leadership within complex organizational structures. Strong analytical, problem-solving, and decision-making skills are essential. Excellent communication, negotiation, and interpersonal skills are required to effectively influence stakeholders at all levels. A Bachelor's degree in Business Administration, Management, or a related field is required, with a Master's degree or MBA being highly desirable. If you are a results-oriented leader passionate about driving operational excellence, this is an exceptional opportunity to make a significant impact.

Qualifications:
  • Bachelor's degree in Business Administration, Management, Engineering, or a related field; MBA or advanced degree preferred.
  • 10+ years of progressive experience in operations management, with at least 5 years in a senior leadership role.
  • Demonstrated expertise in developing and implementing operational strategies.
  • Strong understanding of lean manufacturing, Six Sigma, or other continuous improvement methodologies.
  • Proven ability to manage large teams and drive performance.
  • Excellent financial acumen and experience managing significant budgets.
  • Exceptional analytical, problem-solving, and strategic thinking skills.
  • Outstanding communication, presentation, and interpersonal skills.
  • Experience in relevant industry sectors is a plus.
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Senior Operations Management Consultant

21201 Baltimore, Maryland $150 Hourly WhatJobs Direct

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contractor
Our client, a prominent management consulting firm, is seeking an experienced Senior Operations Management Consultant to advise clients on optimizing their business processes and operational efficiency. This role involves diagnosing complex operational challenges, developing strategic recommendations, and guiding the implementation of effective solutions. You will work across various industries, partnering with senior leadership to enhance productivity, reduce costs, improve quality, and drive sustainable growth. Key responsibilities include conducting in-depth analyses of client operations, identifying areas for improvement in areas such as supply chain, manufacturing, service delivery, and organizational structure. You will develop data-driven insights, create detailed project plans, and manage the execution of change initiatives. The ideal candidate possesses a strong analytical mindset, exceptional problem-solving skills, and the ability to communicate complex ideas clearly and persuasively to diverse audiences. A deep understanding of operational methodologies, lean principles, Six Sigma, and change management is essential. You will be expected to lead project teams, mentor junior consultants, and build strong client relationships. This hybrid role requires a balance of on-site client work and remote collaboration, offering flexibility while ensuring maximum impact. Experience in project management, stakeholder engagement, and driving tangible business results is critical. Join our client and contribute your expertise to helping organizations achieve peak operational performance and strategic advantage.

Responsibilities:
  • Analyze client operations to identify inefficiencies and opportunities for improvement.
  • Develop strategic recommendations for operational optimization and cost reduction.
  • Lead project teams in the implementation of process improvements and change initiatives.
  • Conduct data analysis and performance benchmarking.
  • Develop detailed project plans and manage execution timelines.
  • Facilitate workshops and training sessions for client personnel.
  • Build strong relationships with client stakeholders at all levels.
  • Prepare and present findings and recommendations to senior leadership.
Qualifications:
  • Master's degree in Business Administration, Operations Management, Engineering, or a related field.
  • 8+ years of experience in operations management, process improvement, or management consulting.
  • Proven track record of successfully leading complex operational transformation projects.
  • Expertise in lean manufacturing, Six Sigma, and other operational excellence methodologies.
  • Strong analytical, problem-solving, and critical thinking skills.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to travel as needed and work effectively in a hybrid environment.
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Sr. Professional, Business Analytics (Sales Operations)

21217 Baltimore, Maryland Under Armour, Inc.

Posted 3 days ago

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Sr. Professional, Business Analytics (Sales Operations)
**Sr. Professional, Business Analytics (Sales Operations)**
**Values & Innovation**
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on theInternal Career Site Here. ( of Role**
The Senior Business Analyst plays a key role in bridging the gap between supply chain and the commercial business through cross-functional, data-informed decision-making, actionable insights, scalable reporting solutions, and strategic analysis. As a key partner to Sales, Finance, Planning, and Supply Chain, this role leads process optimization, ensures revenue alignment, and delivers high-quality reporting and analysis to guide leadership decisions.
This position requires strong analytical rigor, technical proficiency, and the ability to translate complex data into clear, compelling recommendations for senior stakeholders. The Senior Analyst must thrive in a fast-paced environment, balance multiple priorities, and influence decision-making across all levels of the organization.
**Your Impact**
- Provide revenue data, insights, and assumptions for business planning, channel reviews, and leadership meetings.
- Build, maintain, and streamline reporting practices, including the development of interactive dashboards that provide real-time visibility into performance.
- Design and optimize analytics processes to deliver actionable insights that enhance revenue, margin, and operational performance.
- Conduct ad hoc and deep-dive analyses to address business needs, translating data from multiple sources into clear, strategic recommendations.
- Identify business gaps and challenges across sales channels, providing data-driven solutions to optimize performance.
- Monitor KPIs and business health metrics, highlighting risks, opportunities, and trends for leadership.
- Develop and refine forecasting models to support revenue projections, inventory planning, and strategic decision-making.
- Analyze channel-level revenue changes and present findings in weekly operations calls to inform decision-making.
- Research product delays and availability issues, recommending and supporting service improvements.
- Partner with Sales, Finance, Planning, and Supply Chain to ensure alignment on goals and cohesive execution.
- Lead cross-functional projects and present findings, recommendations, and outcomes to stakeholders.
- Serve as the reporting subject matter expert by building custom reports, supporting testing initiatives, and training cross-functional partners.
**Qualifications**
Education & Experience
- Bachelor's degree in Business, Finance, Operations, Supply Chain Management, or a related field (Master's a bonus).
- 5+ years of experience in sales operations, business analytics, or retail operations with exposure to analyzing data and synthesizing findings into actionable business insights.
Technical Skills
- Advanced Excel skills (pivot tables, lookups, macros, data modeling)
- Strong technical skills with BI tools (Tableau, Power BI, Snowflake, etc.) for dashboards and reporting
- Familiarity with ERP systems or demand planning-systems (SAP, IBP, Oracle, etc.)
Competencies
- Strong ability to design, maintain, and optimize reporting and dashboards; skilled at working with large datasets while ensuring accuracy and data integrity.
- Effective communication and leadership skills with cross-functional teams and senior leadership.
- Proactively identifies opportunities to improve processes and address business needs.
- Results-driven achiever with strong analytical, organizational, and detail-oriented skills
- Ability to simplify and streamline complex work processes.
- Flexible team player who can prioritize and manage multiple projects concurrently.
**Workplace Location**
- Location: This individual must reside within commuting distance of the Baltimore, MD corporate office.
- Work Schedule: This role follows a hybrid work schedule, requiring 4 days in-office per week
- Travel: Limited
- Licenses/Certifications: N/A
**Relocation**
+ No relocation provided
**Base Compensation**
$81,968.80 - $112,707.10 USD
Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.
**Benefits & Perks**
+ Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
+ Under Armour Merchandise Discounts
+ Competitive 401(k) plan matching
+ Maternity and Parental Leave for eligible and FMLA-eligible teammates
+ Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being
**Our Commitment to Equal Opportunity**
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via
Requisition ID:
Location:
Baltimore, MD, US, 21230
Business Unit: Corporate
Region: North America
Employee Class: Full Time
Employment Type: Salaried
Learn more about our Benefits here
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Vice President of Operations Management

21201 Baltimore, Maryland $180000 Annually WhatJobs Direct

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full-time
Our client is seeking a seasoned and strategic Vice President of Operations Management to lead their operational functions from Baltimore, Maryland, US . This executive role is responsible for developing and implementing comprehensive operational strategies that drive efficiency, scalability, and profitability across the organization. You will oversee multiple departments, optimize business processes, manage large teams, and ensure the effective execution of strategic initiatives. The ideal candidate possesses a strong track record in operational leadership, exceptional strategic thinking, and a deep understanding of driving business growth through operational excellence.

Responsibilities:
  • Develop and execute long-term operational strategies aligned with the company's overall business objectives.
  • Oversee and manage all aspects of operational departments, including supply chain, manufacturing, customer service, and logistics.
  • Drive continuous improvement initiatives to enhance efficiency, reduce costs, and improve quality across all operational functions.
  • Lead, mentor, and develop a high-performing team of operational leaders and staff.
  • Establish key performance indicators (KPIs) and monitor operational performance, implementing corrective actions as needed.
  • Ensure compliance with all relevant industry regulations, safety standards, and environmental policies.
  • Manage operational budgets, forecasting, and financial planning to ensure fiscal responsibility.
  • Identify and implement best practices in operations management, leveraging technology and innovation.
  • Develop and maintain strong relationships with key suppliers, vendors, and external partners.
  • Lead cross-functional teams to address complex operational challenges and opportunities.
  • Oversee the implementation of new systems and technologies to optimize operational workflows.
  • Provide strategic direction and leadership to the operations division, fostering a culture of excellence and accountability.
  • Contribute to strategic decision-making at the executive level, providing insights on operational capabilities and risks.
Qualifications:
  • Master's degree in Business Administration (MBA), Operations Management, Engineering, or a related field.
  • Minimum of 12-15 years of progressive experience in operations management, with at least 5-7 years in a senior leadership role (e.g., Director of Operations, VP of Operations).
  • Demonstrated success in developing and implementing operational strategies that have driven significant business growth and efficiency.
  • Proven expertise in supply chain management, lean manufacturing, process improvement, and quality assurance.
  • Strong financial acumen, with experience in budgeting, forecasting, and cost management.
  • Exceptional leadership, team-building, and people management skills.
  • Excellent strategic thinking, analytical, and problem-solving abilities.
  • Outstanding communication, negotiation, and interpersonal skills.
  • Experience with enterprise resource planning (ERP) systems and other operational software.
  • Ability to manage complex projects and drive change in a dynamic environment.
  • Experience in (mention a relevant industry, e.g., manufacturing, logistics, technology) is highly preferred.
This is a critical executive position offering the opportunity to shape the operational future of a leading organization.
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Operations Manager

21217 Baltimore, Maryland EchoStar

Posted 3 days ago

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**Company Summary**
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
**Department Summary**
The In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry's best products and services for DISH.
**Job Duties and Responsibilities**
**This Operations Management role is very hands-on. It requires a leader who leads by example, and is proactive as well as strategic. The success of the Operations Manager is based on the performance of their team so it is essential that you have the confidence and ability to effectively coach, train, and develop team members. We are looking for an individual who thrives in a fast-paced changing environment and is eager to grow and develop with our company.**
**Key Responsibilities:**
+ Independently manage a complex business while building a career path to multi-site senior level leadership opportunities
+ Responsible for the overall success of the facility by directing employee activity to achieve performance goals
+ Responsible for overseeing facility operations while leading, mentoring, and directing managers and service technicians
**Skills, Experience and Requirements**
**Education and Experience:**
+ Bachelor's degree from a four-year college or university strongly preferred and 2 years management experience or equivalent combination of education and experience
**Skills and Qualifications:**
+ Strong leader with management experience
+ Excellent interpersonal skills
+ Customer service focus
+ Flexibility, innovation and the ability to manage staff, responsibilities and priorities in a fast paced, growth-oriented and time-critical environment
+ Ability to effectively respond to and interact with staff at all levels of the organization
+ Excellent presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills
+ Willingness to work flexible schedules including weekends, holidays and evenings
Visa sponsorship not available for this role
**Salary Ranges**
Compensation: $83,950.00/Year - $95,000.00/Year
**Benefits**
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement ( , Pay Transparency ( , EEOC Know Your Rights (English ( /Spanish ( )
We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law.
At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.
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Operations Manager

21217 Baltimore, Maryland CVS Health

Posted 3 days ago

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Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
+ Overall store management, supervision, and policy implementation
+ Sales and inventory management
+ Employee staffing, training, and development
+ Financial management
+ Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
1. Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store's crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
2. Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
**Required Qualifications**
+ Deductive reasoning ability, advanced analytical skills and computer skills.
+ Advanced communication skills, leadership, supervision, and influencing skill
+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
**Preferred Qualifications**
+ Experience as a retail manager or supervisor
**Education**
High School diploma or equivalent preferred but not required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $29.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 12/14/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Operations Manager

21218 Baltimore, Maryland $90000 Annually WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client seeks a dynamic and results-oriented Operations Manager to oversee and optimize the daily operations of their facility in Baltimore, Maryland . This leadership position is critical to ensuring the smooth, efficient, and cost-effective functioning of the organization. The ideal candidate will possess a proven track record in operational management, strong leadership capabilities, and a strategic mindset focused on continuous improvement. Responsibilities include developing and implementing operational strategies, managing budgets, overseeing staff performance, and ensuring compliance with company policies and industry regulations. You will be responsible for setting performance standards, monitoring key operational metrics, and implementing corrective actions to address any deviations. This role requires a hands-on approach, with the ability to engage directly with teams across various departments, including logistics, production, and customer service. You will play a vital role in fostering a positive and productive work environment, promoting teamwork, and driving employee engagement. The ability to identify operational inefficiencies, implement process improvements, and leverage technology to enhance productivity is paramount.

Qualifications include a Bachelor's degree in Business Administration, Operations Management, or a related field. An MBA or relevant Master's degree is a plus. A minimum of 5-7 years of progressive experience in operations management, with at least 2 years in a supervisory or management role, is required. Demonstrated success in leading teams, managing budgets, and implementing operational improvements is essential. Strong analytical, problem-solving, and decision-making skills are necessary. Excellent communication, interpersonal, and organizational skills are a must. Experience with Lean Manufacturing, Six Sigma, or other process improvement methodologies is highly desirable. The ability to work effectively under pressure and adapt to changing business needs is crucial. This is an excellent opportunity for a seasoned manager to make a significant contribution to our client's success in Baltimore, Maryland . You will be expected to drive operational excellence and contribute to the overall strategic goals of the organization.
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