905 Optician jobs in the United States

Optician 2 (Woodland Hills Vision Care Optometry)

91371 Sunset Ridge, California VSP Vision

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Job Description

Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses, and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here.

General Summary

The primary function of this role is to help customers find eyeglasses and contact lenses that are the best match for each patient while providing the highest levels of quality and care.

Essential Functions

Determine the reason for the patient's visit, identify lifestyle needs, and deliver recommendations to patients for eyewear needs following the prescription given by their optometrist

Attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding patient satisfaction

Assist customers in the selection of frames and coordinate frames with optical measurements and prescription

Recommend specific lenses, lens coatings, and frames to suit customer needs, occupations, habits, and facial features

Take measurements, assist patients with adjustments and/or troubleshooting, and dispense eyewear

Ensure correct pricing and realistic delivery time quotes to patients

Ability to provide enthusiastic and concise communication to meet and exceed patient expectations as well as foster positive relationships with team members

Clean and merchandise display daily, always displaying effective merchandise

Assist with insurance billing and processing orders

Document all patient communication in patient records within practice software system

Work on special projects and perform other related duties as assigned or requested

Job Specifications

Typically has the following skills or abilities:

One to two years of experience in related field

If Required by State: Applicable State licensure or certification by a nationally recognized optician association as an optician

Working knowledge of MS Office package

Demonstrated ability to successfully perform multiple tasks in a fast-paced environment

Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries

Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made

Excellent interpersonal and rapport-building skills

Ability to ask appropriate and relevant questions to identify customer needs

Proven problem-solving, negotiating, and decision-making skills

Ability to use appropriate discretion and judgment in applying customer/call handling guidelines

Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment

Working Conditions

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.

#LI-ONSITE

#LI-VENTURES

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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Optician

95053 Santa Clara, California JINS Eyewear US, Inc.

Posted 7 days ago

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Job Description

Retail Optician

JINS Eyewear  is looking for enthusiastic and motivated individuals who are interested in becoming core members of our store at Valley Fair Mall in Santa Clara.

About Us:  Founded in 2001, JINS is a Japan-based eyeglass retailer. Since its opening, the company has rapidly expanded to become a leader in the domestic eyewear industry, occupying over 20% of the Japanese eyeglass market. In two decades, JINS expanded internationally with over 800 stores in Japan, China, Taiwan, Hong Kong, and the Philippines.

About the Position:

We're looking for a Customer Service Specialist / Optician

Beautiful Location: Valley Fair Mall

Start Date: Immediate Type: Full-time Non-exempt

Essential Functions:

  • Ensure customer happiness with stellar customer service and demonstrate a high level of professionalism
  • Address customer needs in a prompt and friendly manner, while actively seeking to understand customer concerns, requests, and expectations
  • Understand and handle customer complaints regarding products, services, sales, or other matters with honesty and integrity, while taking initiative to find appropriate resolutions
  • Ensure speed, efficiency, and accuracy in creating eyewear products
  • Foster a warm, vibrant, and friendly atmosphere by being a supportive and compassionate team member
  • Eye exam pre-testing
  • Actively participate in-store staff meetings to improve customer service, store operations, and sales goals
  • Provide appropriate training and support to less experienced team members and be a leader in demonstrating exemplary work ethic
  • Adjust, fit, and assemble eyeglasses to suit each customer's unique preferences
  • Build team commitment to high standards of service, exceed customer expectations, and lead by example.

Qualifiers:

  • High school or equivalent (G.E.D) education
  • ABO Certification preferred
  • One year of retail experience
  • Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays.
  • Strong communication skills (verbal & written), including strong relationship-building skills.
  • Ability to adjust priorities and manage time wisely in a fast-paced environment
  • Ability to be on your feet most of the day or moving on the sales floor or stock room

Perks:

  • Health, Dental, and Vision insurance
  • Paid time off and paid sick leave
  • Free eyewear and friends and family discounts
  • Team outings every month
  • Commuter benefits

EQUAL EMPLOYMENT OPPORTUNITY

JINS EYEWEAR US, INC. is an equal opportunity employer and does not discriminate against qualified applicants or employees with respect to any terms or conditions of the employment-based race, color, national origin, ancestry, place of birth, sex, pregnancy, childbirth, or related medical condition, sexual orientation, gender identity or expression, transgender status, age, religious creed (including religious observances, practices, dress and grooming standards), physical or mental disability, medical condition, genetic information, AIDS/HIV status, height, weight, marital or domestic partnership status, veteran or military status, or any other characteristic protected by federal, state or local laws. This policy applies to all aspects of employment, including recruitment, hiring, training, promotion, compensation, and benefits.

Customer Service Specialist / Optician

Job Type: Full-time

Pay: $23.00 - $6.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

8-hour shift

  • 5 days per week
  • Day shift
  • Night shift
  • Holidays
  • Weekends required (Must be available Friday through Sunday)

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
  • Optical: 1 year (Required)

License/Certification:

  • ABO Certification (Preferred)

Work Location: In person

Employment Type: Full Time
Years Experience: 1 - 3 years
Salary: 23 - 26 Hourly
Bonus/Commission: No
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Optician

94199 San Francisco, California AHLEM

Posted 18 days ago

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3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. AHLEM, founded in 2014 by designer Ahlem Manai-Platt, embodies a vision rooted in early 20th century Bauhaus design principles with a focus on artisanal expertise. Influenced by its founder’s background, AHLEM is dedicated to a simple vision: to deliver a high-quality product with a sustainable approach. With premium designs that reinforce attention to detail and an insistence on exceptional materials, AHLEM frames are hand-produced in France with a focus on craft and specialization. AHLEM is an independent business led by a team of passionate individuals who are committed to innovation, exceptional service, and continuous improvement. AHLEM is a growing company with a creative and dynamic culture. We are looking for the right people to join our team, who work collaboratively, thrive in a fast-paced environment, and bring energy to everything they do. We are looking for an Optician for our San Francisco location. Key Responsibilities: - Deliver a positive in-store experience by providing styling expertise to clients. - Educate clients about AHLEM's products, philosophy, values, and brand culture. - Build and maintain a loyal client book through strong relationships with customers. - Responsible for reaching and exceeding sales goals regularly. - Assist management in various operational duties. - Serve as an AHLEM expert in selecting frames and lenses best suited to specific needs, style, and RX. - Responsible for taking and recording measurements such as bridge and eye size, temple length, and pupillary distance using the appropriate tools. - Manage work orders for lab technicians to ensure the accuracy and delivery of client prescription lenses. - Ensures completed eyewear meets AHLEM standards. Qualifications: - Licensed in Ophthalmic Dispensing preferred but not required. The company will support and pay for ABO certification. - 2+ years sales experience in luxury eyewear or high-end luxury retail. - Flexible schedule and available to work weekends. - Excellent teamwork skills and positive attitude. - Medical, Dental, and Vision. - Paid holidays, vacation, and sick days. For consideration, please email your resume and a cover letter to Seniority level Seniority level Entry level Employment type Employment type Part-time Job function Job function Health Care Provider Industries Retail Apparel and Fashion Referrals increase your chances of interviewing at AHLEM by 2x Get notified about new Optician jobs in San Francisco, CA . Optician 2 (Peninsula Family Optometric Group) Optician 2 (Peninsula Family Optometric Group) Optician I - San Leandro Optometry Group Part Time Optician 2 (West County Optometry) Research and Development (R&D) Optical Integration Engineer San Ramon, CA $137,000.00-$169,000.00 9 months ago Licensed Optician-Daily City, CA- LensCrafters Licensed Optician-Concord, CA-LensCrafters We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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Optician

53786 Madison, Wisconsin SSM Health

Posted 10 days ago

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Job Description

**It's more than a career, it's a calling.**
WI-SSM Health Dean Medical Group 1821 S Stoughton Rd
**Worker Type:**
Regular
**Job Summary:**
Fills patient prescriptions for glasses and at some locations contact lenses.
**Job Responsibilities and Requirements:**
PRIMARY RESPONSIBILITIES
+ Interprets and analyzes current prescription and reviews historical information to ensure changes are consistent and reasonable. Recognizes inconsistencies and irregularities in prescription history. Contacts doctor for discussion if there are questions.
+ Troubleshoots basic and advanced vision complaints related to eyeglasses and at some locations contact lenses.
+ Assists patients with selection of eyewear, determines proper frame and lens selections while also considering prescription implications.
+ Effectively demonstrates features and benefits to reinforce value to the customer while maximizing sales.
+ Takes necessary optical measurements (e.g. pupillary distance (PD), seg heights, custom fit to wear lens measurements) with a high degree of accuracy. Explains the procedures and reasons for them to customer.
+ Accurately and comfortably fits eye wear to customer's satisfaction. Demonstrates proper eyeglass cleaning and storage techniques and suggests products to assist them.
+ Inspects all jobs that come in with a lensometer (manual or automatic) for prescription verification using department and American National Standards Institute (ANSI) standards as guidelines for quality control. Requests corrections as necessary from lab.
+ Responsible for managing on site inventory within directed budgets, including frames, miscellaneous supplies and over the counter accessory items.
+ Assists in dispensing contact lenses at some locations.
+ Maintains a working knowledge of available insurance and safety plans.
+ Works in a constant state of alertness and safe manner.
+ Performs other duties as assigned.
EDUCATION
+ High School diploma/GED or 10 years of work experience
EXPERIENCE
+ One year optical field or customer service experience
PHYSICAL REQUIREMENTS
+ Constant standing and walking.
+ Frequent use of hearing and speech to share information through oral communication.
+ Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc.
+ Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
+ Frequent reaching, gripping, and keyboard use/data entry.
+ Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
+ Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements.
+ Occasional use of vision to judge distances and spatial relationships.
+ Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
+ Occasional lifting/moving patients.
+ Occasional use of smell to detect/recognize odors.
+ Occasional driving.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
State of Work Location: Wisconsin
+ American Board of Opticianry Certification (ABOC) - The American Board of Opticianry and National Contact Lens Examiners (ABO-NCLE)
State of Work Location: Illinois, Missouri, Oklahoma
+ N/A
**Work Shift:**
Day Shift (United States of America)
**Job Type:**
Employee
**Department:**
East Ophth
**Scheduled Weekly Hours:**
40
**Benefits:**
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
+ **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
+ **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
+ **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members.
Explore All Benefits ( Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (
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Optician

54404 Marshfield, Wisconsin Marshfield Clinic

Posted 10 days ago

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Job Description

**Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!**
**Job Title:**
Optician
**Cost Center:**
301351207 Mfld-Optical
**Scheduled Weekly Hours:**
40
**Employee Type:**
Regular
**Work Shift:**
Mon-Fri; 8:00 am - 5:00 pm (United States of America)
**Job Description:**
**JOB SUMMARY**
The Optician is responsible for meeting our patients' needs and duties included in dispensing eyeglasses/ accessories. This individual requires the ability to recognize and interpret ophthalmic disorders, analyze and interpret prescriptions, provide education of the products and uses, as well as clerical, cashier and insurance duties. The Optician provides exceptional customer service and attentiveness to the customers' individual needs is a key component of this position.
**JOB QUALIFICATIONS**
**EDUCATION**
_For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation._
**Minimum Required:** High school diploma or equivalent.
**Preferred/Optional:** Additional coursework.
**EXPERIENCE**
**Minimum Required:** None
**Preferred/Optional:** Two years' optical shop experience as optician.
**CERTIFICATIONS/LICENSES**
_The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position._
**Minimum Required:** BLS certification through the AHA within three months of hire.
**Preferred/Optional:** Certification as Optician through the American Board of Opticianry. Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) at time of hire.
**Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.**
**Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program** **.**
**Marshfield Clinic Health System is an Equal** **Opportunity/Affirmative** **Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.**
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Optician

54702 Eau Claire, Wisconsin Marshfield Clinic

Posted 10 days ago

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Job Description

**Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!**
**Job Title:**
Optician
**Cost Center:**
301191207 Eau Claire-Optical
**Scheduled Weekly Hours:**
40
**Employee Type:**
Regular
**Work Shift:**
Mon-Fri; 8:00 am - 5:00 pm (United States of America)
**Job Description:**
**JOB SUMMARY**
The Optician is responsible for meeting our patients' needs and duties included in dispensing eyeglasses/ accessories. This individual requires the ability to recognize and interpret ophthalmic disorders, analyze and interpret prescriptions, provide education of the products and uses, as well as clerical, cashier and insurance duties. The Optician provides exceptional customer service and attentiveness to the customers' individual needs is a key component of this position.
**JOB QUALIFICATIONS**
**EDUCATION**
_For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation._
**Minimum Required:** None
**Preferred/Optional:** Additional coursework.
**EXPERIENCE**
**Minimum Required:** None
**Preferred/Optional:** Two years' optical shop experience as optician.
**CERTIFICATIONS/LICENSES**
_The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position._
**Minimum Required:** BLS certification through the AHA within three months of hire.
**Preferred/Optional:** Certification as Optician through the American Board of Opticianry. Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) at time of hire.
**Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.**
**Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program** **.**
**Marshfield Clinic Health System is an Equal** **Opportunity/Affirmative** **Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.**
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Optician

Little Rock, Arkansas Little Rock Eye Clinic, LLP

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Job Description

Job Description

Description:

Position Description:

To be successful as an Optician, you should have strong customer service, interpersonal, and communication skills. You should be able to recommend specialized eyewear such as for sports and occupational use, as well as informing on and recommending tints and anti-reflective coatings.


Optician Responsibilities:

  • Obtaining patient prescriptions from Optometrists and Ophthalmologists.
  • Taking customer information and measurements of the ocular area.
  • Recommending frames or contact lenses that suit the customer's style, face, and specifications.
  • Adjusting and fitting frames according to the prescriptions and customer's specifications, as well as to suit the customer's face.
  • Preparing work orders for the Optical Technicians to use to manufacture the lenses.
  • Using specialized equipment, such as calipers, lensometers, and lens gauges.
  • Keeping inventory on frames and contact lenses to ensure product variety and customer satisfaction.
  • Repairing broken frames.
  • Educating customers on how to wear and maintain glasses and contact lenses.
  • Performing administrative duties, such as managing prescriptions, customer records, and insurance.
Requirements:
  • High school diploma or equivalent required
  • Prior optical experience required
  • Must enjoy assisting patients and demonstrate a positive, professional attitude

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Optician

53562 Middleton, Wisconsin University of Wisconsin Medical Foundation

Posted 7 days ago

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Job Description

Permanent
Work Schedule:
70% FTE, 28 Hours per week. Shifts scheduled Monday-Friday between the hours of 8:00 am - 5:00 pm. Hours may vary based on the needs of the clinic.

Pay:

UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something Remarkable

Join our Remarkable team as we work together to provide the best care experience to our patients, families and the communities we serve!

We are seeking an Optician (ABO, NCLE) to:

• Join the UW Health Eye Care Team who provides comprehensive care to patients of all ages.
• Assist patients with selecting the right fit, shape, style of eyewear and dispense contact lenses.
• Perform eye-glass repairs and adjustments.
• Educate patients and families on proper eye-wear care.

At UW Health, you will have:
• An excellent benefits package, including health and dental insurance, paid time off and retirement plans.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to UW Health's Wellness Options at Work that support employee/family well-being.
• Tuition reimbursement - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

Education:
Minimum -
• High School Diploma or equivalent
Preferred -
• Completion of an accredited Optician Vision Care Program
• Some continued education courses

Work Experience:
Minimum -
• Computer experience required
• Previous eye care experience
Preferred -
• One or more years optician experience
• Lab training or experience preferred
• Contact lens training or experience preferred
• Optical lab experience and/or optometric technician experience
• One or more years of work experience with processing insurance claims

Licenses and Certifications:
Minimum -
• Obtain ABO Certification within 18-months or three (3) testing periods from the date of hire, and maintain the certification
Preferred -
• American Board of Opticianry (ABO) Certification and/or National Contact Lens (NCLE) Certification

Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

Job Description

UW Medical Foundation benefits

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Dispensing Optician

97075 Beaverton, Oregon Kaiser Permanente

Posted 6 days ago

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Job Description

Job Summary:
To provide direct service to members of the Kaiser Foundation Health Plan in the form of comprehensive, high quality optical dispensing and contact lens dispensing services.Optical Dispensing includes: preparation of orders for prescription eyewear, fitting and adjusting glasses and other vision appliances, life-style dispensing and instructing patients for selection of attractive eyeglass frames. Contact Lens Dispensing includes: assisting and supporting the doctors of optometry and providing optimum care to Contact Lens patients; ensuring that all prescriptions are ordered, received, and dispensed as prescribed; instructing patients on proper use and maintenance of contact lenses; assisting contact lens optometrists in managing and coordinating schedules, charting, and patient flow; maintaining inventory of contact lenses and supplies; answering telephones, evaluating calls received, responding to patient inquiries, and routing calls as needed.
Essential Responsibilities:
+ Provide ophthalmic eyewear services, including: the design, ordering, dispensing, fitting, adjusting, and repairing of eyeglasses and low vision devices. Services are accomplished in direct interaction with the patient utilizing a doctors prescription, taking and recording various anatomical measurements and obtaining information supplied by the patient. Subsequent visits by the patient involve dispensing and maintenance of ophthalmic eyewear.
+ Interpret written optometric prescriptions and analyze the various alternatives by which it can be filled in order to make recommendations to the patient. Measure and calculate fitting and fabrication specifications. Advise the patient concerning available ophthalmic materials. Recommend the most favorable combination of the above factors for each eyeglass order to meet the clinical requirements and the patients personal preferences. Prepare fabrication specifications accordingly.
+ Interview patient to ascertain occupational, lifestyle, and cosmetic needs. Advise patient regarding comfort, cosmetic and safety options, including; frame shape, frame material, color, lens styles, materials, colors, tints and other accessories and treatments.
+ Accurately measure and shape lenses and adjust frames utilizing ophthalmic equipment including hand edgers, lensometer, pupilometer, soldering machines, and precision hand tools. Operate Point-of-Sale computer terminal to enter prescription and sales information into the automated processing and information system.
+ Insure that members receive quality ophthalmic products and courteous, professional service. Product quality assurance includes accurate and precise lens fabrication meeting providers and opticians specifications and conforming to ANSI and other applicable regulatory requirements. Service involves resolving issues common in optical practice, including: member concerns, perceived patient vision needs, optical lab fabrication limitations, and patient to provider communication. Maintain relevant documentation.
+ Promote competence and professionalism by maintaining proficiency in contemporary dispensing skills, updating product knowledge through regular participation in continuing education programs and affiliation with professional associations. Project a positive image of Kaiser Permanente Eye Care Services at all times.
+ Responsibly manage and protect and account for all program assets, including: inventory, funds, tools, sundry sales merchandise.
+ Support the activities of program doctors and fellow staff members in enhancing member service and achieving departmental goals. Display a positive team spirit by participating in cross-training, sharing duties with others and assisting Optical Manager in special projects.
+ Provide specific instructions to individual patients and groups on correct handling and care of contact lenses. Teach patients correct application and removal of contact lenses, proper hygiene, how to clean lenses, warning signs of developing problems, and the importance of all of these factors as they relate to maintaining good eye health and clear vision.
+ Demonstrate an in-depth understanding of fees and benefits for contact lens services and effectively explain them to patients. Following all departmental policies, procedures, behavior guidelines, and standards for the treatment of members: Receive and manage phone calls from patients. Based on information elicited from patient, independently assess the nature of the situation, determine type of service or appointment needed, and triage accordingly. Schedule appointment if need is urgent or direct call to Appointment Center to schedule routine appointment. Respond to member inquiries and complaints and resolve or forward to the manager.
+ Demonstrate ability to accurately fill patients Contact Lens prescriptions. Order patients lenses from the appropriate outside vendor. Inspect lenses using appropriate instrumentation to verify that prescription and lens parameters are as specified in approved accuracy tables. Notify patient when lenses are ready to be picked up and schedule appointment to dispense lenses.
+ Maintain accurate records and reports for the Contact Lens Department. Update all patient clinical records in a neat and accurate manner. Prepare charts for daily appointments. Ensure that the patient fully understands fees involved. Verify and update each patients Vision Care Benefits and utilization history in Common Membership System (CMS). Telephone patient to confirm appointment times and ensure that the patient fully understands fees involved. Verify and update each patients Vision Care Benefits and utilization history in CMS System.
+ Prepare, analyze, update, and maintain all daily and month-end business reports and invoices. Check invoices for accuracy and submit to manager for approval and payment. Coordinate ordering of multiple forms and supplies for appropriate clinics.
+ Collaborate and coordinate with Optical Dispensing, Optometry, Membership Services, Ophthalmology, and other Kaiser Permanente departments to deliver optimum patient care. Participate in training of appointment clerks to schedule and screen for contact lens appointments. This requires a total understanding of Kaiser policies and procedures and essential knowledge of Vision Care Benefits.
+ Maintain instruments and equipment in the Contact Lens Department to ensure accuracy. Clean equipment and instruments on a routine basis. Assess and arrange for repairs and calibration, when necessary.
+ Perform other duties as requested.
Basic Qualifications:
Experience
+ Minimum three (3) years experience as a dispensing or fabricating optician.
+ Minimum two (2) years experience in optometric or optical practice where contact lenses have been dispensed or current Kaiser Permanente Contact Lens experience.
Education
+ High School Diploma or General Education Development (GED) required.
License, Certification, Registration
+ American Board of Opticianry Basic Certification within 24 months of hire from American Board of Opticianry
Additional Requirements:
+ Demonstrate working knowledge of ophthalmic dispensing theory and practice.
+ Demonstrate working knowledge with contact lens equipment and instrumentation.
+ Basic mathematics.
+ Demonstrated ability to multi-task and work in fast-paced environment.
+ Familiarity with optometry and ophthalmology terminology.
+ Demonstrate thorough product knowledge, including lens materials, designs and coatings, frame structure and adjustment techniques, contact lens materials, design, and fitting process.
+ Skills/Abilities: (include equipment operation):
+ Ability to maintain a good working relationship between the reception area and Optical Dispensing, Optometry, Ophthalmology, Contact Lens Services, to ensure delivery of an effective and high quality Eye Care Services program.
+ Ability to operate dispensing equipment, including; lens hand edger, lensometer, frame warmer, pupilometer, zyl hinge repair unit, and various optical hand tools.
+ Demonstrate proficiency in use of equipment and instrumentation used in contact lens practice.
+ Operation of basic office machines (photocopier, 10-key, card imprinter, and computer keyboard).
+ Demonstrate effective customer service skills, communication skills, and interpersonal skills.
+ Demonstrate effective selling skills and tactfully influence patient choices.
+ Able to work in a high-volume department and prioritize multiple assigned tasks.
+ Able to respond effectively to requests from members/patients, providers, and other coworkers.
Preferred Qualifications:
+ Minimum one (1) year Optical Laboratory experience or equivalent.
+ Minimum two (2) years experience in optometry or optical practice where contact lenses have been dispensed.
+ Recent contact lens dispensing experience.
+ Knowledge:
+ Thorough knowledge of Kaiser Permanente Vision Care Program, policies & procedures, behavior guidelines, and familiarity with HMO concepts.
+ Demonstrate comprehensive knowledge of optical theory, ocular treatment, and product knowledge.
+ Working knowledge of Kaiser Permanente computer systems pertinent to performing the functions of this position.
+ Fitting consultation training (color and frame fashion).
+ Use and care of tools and equipment used in optical dispensing.
+ Thorough knowledge of contact lens dispensing practice.
+ Skills/Abilities: (including equipment operation)
+ Basic optical lab finishing skills.
+ Demonstrated experience with contact lens measuring and modification instruments.
+ Including: radiuscope, peak scope, diameter and thickness gauges, lensometer and contact lens modification unit.
+ Excellent interpersonal and retail optical sales skills.
+ Ability to operate electric and butane soldering units.
+ Ability to use basic computer applications (spreadsheets and word processing).
+ Ability to operate basic office machines.
Notes:
+ Travel locations include, North Lancaster, Rockwood, Clackamas, Central Interstate, Tanasbourne, Orchards, Salmon Creek, and Longview.
COMPANY: KAISER
TITLE: Dispensing Optician
LOCATION: Beaverton, Oregon
REQNUMBER: 1368121
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
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Dispensing Optician

97015 Clackamas, Oregon Kaiser Permanente

Posted 8 days ago

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Job Description

Job Summary:
To provide direct service to members of the Kaiser Foundation Health Plan in the form of comprehensive, high quality optical dispensing and contact lens dispensing services.Optical Dispensing includes: preparation of orders for prescription eyewear, fitting and adjusting glasses and other vision appliances, life-style dispensing and instructing patients for selection of attractive eyeglass frames. Contact Lens Dispensing includes: assisting and supporting the doctors of optometry and providing optimum care to Contact Lens patients; ensuring that all prescriptions are ordered, received, and dispensed as prescribed; instructing patients on proper use and maintenance of contact lenses; assisting contact lens optometrists in managing and coordinating schedules, charting, and patient flow; maintaining inventory of contact lenses and supplies; answering telephones, evaluating calls received, responding to patient inquiries, and routing calls as needed.
Essential Responsibilities:
+ Provide ophthalmic eyewear services, including: the design, ordering, dispensing, fitting, adjusting, and repairing of eyeglasses and low vision devices. Services are accomplished in direct interaction with the patient utilizing a doctors prescription, taking and recording various anatomical measurements and obtaining information supplied by the patient. Subsequent visits by the patient involve dispensing and maintenance of ophthalmic eyewear.
+ Interpret written optometric prescriptions and analyze the various alternatives by which it can be filled in order to make recommendations to the patient. Measure and calculate fitting and fabrication specifications. Advise the patient concerning available ophthalmic materials. Recommend the most favorable combination of the above factors for each eyeglass order to meet the clinical requirements and the patients personal preferences. Prepare fabrication specifications accordingly.
+ Interview patient to ascertain occupational, lifestyle, and cosmetic needs. Advise patient regarding comfort, cosmetic and safety options, including; frame shape, frame material, color, lens styles, materials, colors, tints and other accessories and treatments.
+ Accurately measure and shape lenses and adjust frames utilizing ophthalmic equipment including hand edgers, lensometer, pupilometer, soldering machines, and precision hand tools. Operate Point-of-Sale computer terminal to enter prescription and sales information into the automated processing and information system.
+ Insure that members receive quality ophthalmic products and courteous, professional service. Product quality assurance includes accurate and precise lens fabrication meeting providers and opticians specifications and conforming to ANSI and other applicable regulatory requirements. Service involves resolving issues common in optical practice, including: member concerns, perceived patient vision needs, optical lab fabrication limitations, and patient to provider communication. Maintain relevant documentation.
+ Promote competence and professionalism by maintaining proficiency in contemporary dispensing skills, updating product knowledge through regular participation in continuing education programs and affiliation with professional associations. Project a positive image of Kaiser Permanente Eye Care Services at all times.
+ Responsibly manage and protect and account for all program assets, including: inventory, funds, tools, sundry sales merchandise.
+ Support the activities of program doctors and fellow staff members in enhancing member service and achieving departmental goals. Display a positive team spirit by participating in cross-training, sharing duties with others and assisting Optical Manager in special projects.
+ Provide specific instructions to individual patients and groups on correct handling and care of contact lenses. Teach patients correct application and removal of contact lenses, proper hygiene, how to clean lenses, warning signs of developing problems, and the importance of all of these factors as they relate to maintaining good eye health and clear vision.
+ Demonstrate an in-depth understanding of fees and benefits for contact lens services and effectively explain them to patients. Following all departmental policies, procedures, behavior guidelines, and standards for the treatment of members: Receive and manage phone calls from patients. Based on information elicited from patient, independently assess the nature of the situation, determine type of service or appointment needed, and triage accordingly. Schedule appointment if need is urgent or direct call to Appointment Center to schedule routine appointment. Respond to member inquiries and complaints and resolve or forward to the manager.
+ Demonstrate ability to accurately fill patients Contact Lens prescriptions. Order patients lenses from the appropriate outside vendor. Inspect lenses using appropriate instrumentation to verify that prescription and lens parameters are as specified in approved accuracy tables. Notify patient when lenses are ready to be picked up and schedule appointment to dispense lenses.
+ Maintain accurate records and reports for the Contact Lens Department. Update all patient clinical records in a neat and accurate manner. Prepare charts for daily appointments. Ensure that the patient fully understands fees involved. Verify and update each patients Vision Care Benefits and utilization history in Common Membership System (CMS). Telephone patient to confirm appointment times and ensure that the patient fully understands fees involved. Verify and update each patients Vision Care Benefits and utilization history in CMS System.
+ Prepare, analyze, update, and maintain all daily and month-end business reports and invoices. Check invoices for accuracy and submit to manager for approval and payment. Coordinate ordering of multiple forms and supplies for appropriate clinics.
+ Collaborate and coordinate with Optical Dispensing, Optometry, Membership Services, Ophthalmology, and other Kaiser Permanente departments to deliver optimum patient care. Participate in training of appointment clerks to schedule and screen for contact lens appointments. This requires a total understanding of Kaiser policies and procedures and essential knowledge of Vision Care Benefits.
+ Maintain instruments and equipment in the Contact Lens Department to ensure accuracy. Clean equipment and instruments on a routine basis. Assess and arrange for repairs and calibration, when necessary.
+ Perform other duties as requested.
Basic Qualifications:
Experience
+ Minimum three (3) years experience as a dispensing or fabricating optician.
+ Minimum two (2) years experience in optometric or optical practice where contact lenses have been dispensed or current Kaiser Permanente Contact Lens experience.
Education
+ High School Diploma or General Education Development (GED) required.
License, Certification, Registration
+ American Board of Opticianry Basic Certification within 24 months of hire from American Board of Opticianry
Additional Requirements:
+ Demonstrate working knowledge of ophthalmic dispensing theory and practice.
+ Demonstrate working knowledge with contact lens equipment and instrumentation.
+ Basic mathematics.
+ Demonstrated ability to multi-task and work in fast-paced environment.
+ Familiarity with optometry and ophthalmology terminology.
+ Demonstrate thorough product knowledge, including lens materials, designs and coatings, frame structure and adjustment techniques, contact lens materials, design, and fitting process.
+ Skills/Abilities: (include equipment operation):
+ Ability to maintain a good working relationship between the reception area and Optical Dispensing, Optometry, Ophthalmology, Contact Lens Services, to ensure delivery of an effective and high quality Eye Care Services program.
+ Ability to operate dispensing equipment, including; lens hand edger, lensometer, frame warmer, pupilometer, zyl hinge repair unit, and various optical hand tools.
+ Demonstrate proficiency in use of equipment and instrumentation used in contact lens practice.
+ Operation of basic office machines (photocopier, 10-key, card imprinter, and computer keyboard).
+ Demonstrate effective customer service skills, communication skills, and interpersonal skills.
+ Demonstrate effective selling skills and tactfully influence patient choices.
+ Able to work in a high-volume department and prioritize multiple assigned tasks.
+ Able to respond effectively to requests from members/patients, providers, and other coworkers.
Preferred Qualifications:
+ Minimum one (1) year Optical Laboratory experience or equivalent.
+ Minimum two (2) years experience in optometry or optical practice where contact lenses have been dispensed.
+ Recent contact lens dispensing experience.
+ Knowledge:
+ Thorough knowledge of Kaiser Permanente Vision Care Program, policies & procedures, behavior guidelines, and familiarity with HMO concepts.
+ Demonstrate comprehensive knowledge of optical theory, ocular treatment, and product knowledge.
+ Working knowledge of Kaiser Permanente computer systems pertinent to performing the functions of this position.
+ Fitting consultation training (color and frame fashion).
+ Use and care of tools and equipment used in optical dispensing.
+ Thorough knowledge of contact lens dispensing practice.
+ Skills/Abilities: (including equipment operation)
+ Basic optical lab finishing skills.
+ Demonstrated experience with contact lens measuring and modification instruments.
+ Including: radiuscope, peak scope, diameter and thickness gauges, lensometer and contact lens modification unit.
+ Excellent interpersonal and retail optical sales skills.
+ Ability to operate electric and butane soldering units.
+ Ability to use basic computer applications (spreadsheets and word processing).
+ Ability to operate basic office machines.
Notes:
+ Travel locations include: LVK, SAL, ORC, RKW, CEC, CIN, BVT, SST, TNB, & NLR.
COMPANY: KAISER
TITLE: Dispensing Optician
LOCATION: Clackamas, Oregon
REQNUMBER: 1368123
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
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