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This position will offer remote work flexibility, but the individual selected for the role must reside in Georgia.
JOB DESCRIPTION
Job Summary
Leads and supervises multidisciplinary team of healthcare services professionals in some or all of the following functions: care management, utilization management, behavioral health, care transitions, long-term services and supports (LTSS), and/or other special programs. Ensures members reach desired outcomes through integrated delivery and coordination of care across the continuum, and contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
+ Assists in implementing health management, care management, utilization management, behavioral health and other program activities in accordance with regulatory, contract standards and accreditation compliance.
+ Functions as a "hands-on" supervisor, assisting with assessing and evaluation of systems, day-to-day operations and efficiency of operations/services.
+ Assists in the coordination of orienting and training staff to ensure maximum efficiency and productivity, program implementation, and service excellence.
+ Trains and supports team members to ensure high-risk, complex members are adequately supported.
+ Assists with staff performance appraisals, ongoing monitoring of performance, and application of protocols and guidelines.
+ Collaborates with and keeps healthcare services leadership apprised of operational issues, staffing, resources, system and program needs.
+ Assists with coordination and reporting of department statistics and ongoing client reports, as assigned.
+ Local travel may be required (based upon state/contractual requirements).
Required Qualifications
+ At least 5 years health care experience, and at least 2 years of managed care experienced in one or more of the following areas: utilization management, care management, care transitions, behavioral health, long-term services and supports (LTSS), or equivalent combination of relevant education and experience. r equivalent combination of relevant education and experience.
+ Registered Nurse (RN), Licensed Vocational Nurse (LVN), Licensed Practical Nurse (LPN), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), or Licensed Master of Social Work (LMSW). Clinical licensure and/or certification required ONLY if required by state contract, regulation or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice.
+ Ability to manage conflict and lead through change.
+ Operational and process improvement experience.
+ Strong written and verbal communication skills.
+ Working knowledge of Microsoft Office suite.
+ Ability to prioritize and manage multiple deadlines.
Excellent organizational, problem-solving and critical-thinking skills.
Preferred Qualifications
+ Registered Nurse (RN). License must be active and unrestricted in state of practice.
+ Certified Case Manager (CCM), Certified Professional in Health Care Management certification (CPHM), Certified Professional in Health Care Quality (CPHQ) or other health care or management certification.
+ Medicaid/Medicare population experience.
+ Clinical experience.
+ Supervisory/leadership experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
#PJHPO3
Pay Range: $77,969 - $155,508 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

JOB DESCRIPTION Job Summary
Provides strategy and leadership to a team responsible for enterprise clinical operations and program design initiatives. Supports and enables clinicians across Molina to drive desired member outcomes. Partners with executive leadership team to provide cohesive direction towards company goals. Contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
- Supports strategy development, vision and direction for the health care services clinical operations function. Demonstrates accountability for performance and financial results, and keeps executive leadership apprised.
- Leads a team of clinical professionals in one or both of the following capacities: - Design and deployment of clinical health programs including organizing and managing enterprise-wide cross functional workgroups, programmatic content design, dashboard development, clinical and quality outcome metrics, and implementation. - Design and development of programs and interventions to improve clinical operations across the enterprise, including clinical talent assessment, problem identification, and solutioning, developing remediation and/or improvement plans and recommendations to remove barriers, improve performance and assist clinical teams with setting priorities and identifying training needs.
- May lead utilization management (UM), care management (CM) or other clinical functions within the organization.
- Leverages relationships with internal partners to understand needs and respond with scorecards, tools, and processes.
- Partners with clinical quality performance management leadership - fostering collaboration and knowledge sharing that aligns strategy and improves the member experience.
- Leverages data analytics, area of expertise knowledge, and implementation skills.
- Works effectively with clinical and operational stakeholders to synthesize information, develop and deploy measurement tools and oversee timelines, budgets, and return on investment (ROI) analysis.
- Oversees all related meetings and committees, directs the data analysis and reporting, monitors performance and looks ahead to mitigate risks.
- Actively supports implementations and serves as a resource to enterprise training and policy teams.
- Oversees and navigates clinical technology and software applications.
- Develops effective partnership and engagement strategies with applicable internal and external stakeholders and oversees pilot programs to test and deploy clinical initiatives across the Molina enterprise.
- Contributes to Molina request for proposal (RFP) processes as requested.
Required Qualifications
- At least 10 years experience in health care, preferably within clinical operations, or equivalent combination of relevant education and experience
- At least 5 years of progressive people leadership experience to include experience fostering collaboration, teamwork, customer and quality centric focus and employee engagement.
- Clinical licensure and/or certification may be required pertaining to clinical area of expertise.
- Experience in utilization management (UM)/care management (CM)/behavioral health (BH)/long-term services and supports (LTSS) or other applicable health care related experience, as required for the specific functional area.
- Experience with data analytics and implementing data driven programs and solutions.
- Excellent verbal and written communication skills.
- Microsoft Office suite/applicable software program(s) proficiency.
Preferred Qualifications
- Clinical program design experience.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $122,430.44 - $238,739.35 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

**Job Description**
**Job Summary**
Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including physical health and behavioral health, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.
**Job Duties**
+ Provides leadership, direction and oversight to the segment clinical teams designed to achieve best in class performance as defined by identified metrics and holds individuals accountable to achieve such measures.
+ Leads, manages, and implements effective standards, protocols, processes, decision support systems, reporting and benchmarks that support ongoing improvements of clinical operations functions and promote quality cost effective health care for Molina members.
+ Develops initiatives to achieve budgeted reductions in medical expenses and increases in quality scores.
+ Offers a positive leadership role in key medical management initiatives and analytical studies aimed at optimizing utilization of medical resources and maximizing operational efficiencies.
+ Engages with the provider community via the networks teams to identify tangible opportunities for improvement of member outcomes
+ Oversees and ensures compliance with contractual, accreditation and regulatory requirements relative to clinical operations.
+ Responsible for oversight of healthcare services related to delegation oversight monitoring
+ Oversees and directs the rendering of medical management decisions at all levels of the health plan that maximize benefits for our members while pursuing and supporting corporate objectives.
+ Coordinate clinical activities with Molina corporate vendors and state plans.
+ Coordinating the results of audits to improve team performance.
+ Assist in the development of policies that are unique to marketplace products.
+ Work with contracting/ network to standardize contracts for quality and utilization.
**Job Qualifications**
**REQUIRED EDUCATION:**
Bachelor's Degree in Healthcare, Business, or a related field
**REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:**
- 10 years managed care experience with management responsibility including clinical operations.
- Experience working within applicable state, federal, and third party regulations.
- Operational and process improvement experience.
- Strong communication and teaming/interpersonal skills.
- Strong leadership capabilities and ability to initiate and maintain cross-team relationships.
**PREFERRED EDUCATION:**
Masters Degree in Business or Healthcare management (i.e. MBA, MHA, MPH).
**PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:**
+ Active, unrestricted State Registered Nursing (RN) license in good standing.
+ Utilization Management Certification (CPHM) Certified Professional in Health Care Quality (CPHQ), or other healthcare or management certification
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $161,914.25 - $315,733 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website or follow us on LinkedIn.
**Job Overview**
The **Senior Director, Clinical Operations** is a member of the Clinical Operations leadership team, responsible for Risk-Based Quality Management, Operational Data & Analytics, Records Management and Inspection Readiness Strategies across all clinical studies in Phase 1-4. This individual provides strategic direction on all aspects of study monitoring and oversight for clinical studies within Clinical Operations which also includes implementing fit-for-purpose solutions, systems and processes. The ideal candidate will be knowledgeable for all aspects of clinical trials operations, Good Clinical Practice (GCP), and relevant regulatory guidelines.
**Job Duties and Responsibilities**
+ Ensure monitoring across all studies is conducted in alignment with regulatory requirements, leverages risk-based quality management methods and SMPA best practices
+ In collaboration with relevant functions, define and implement risk-based monitoring strategies including risk assessment methods, fit for purpose monitoring models, data analytics and centralized monitoring methods
+ Define and implement targeted strategies for oversight of CRO monitoring practices and serve as an escalation resource for study teams to ensure effective strategies/methods are in place
+ Maintain expert proficiency in systems and technology as applicable to central monitoring analytics, operational data collection, reporting, and access. Where possible, advise, implement and contribute to the design of novel systems in alignment with department and company data strategy/objectives.
+ Lead or contribute as the subject matter expert on department and cross-functional initiatives, workstreams, and process improvement efforts; contributing to the continuous enhancement to the clinical operations processes and ensuring clinical operations considerations are integrated effectively
+ Lead and/or oversee development and maintenance of relevant department SOPs, best practices, tools, and templates
+ Assist stakeholder teams with development and maintenance of relevant inspection-readiness processes and materials. May serve as a Clinical Operations representative for audits and regulatory inspections.
+ Lead and provide oversight of the Clinical Records Management (Trial Master File) team
+ Develop and/or review budgets for clinical operations department and assigned vendor budgets
+ Manage direct line reports, providing guidance, mentorship, and performance feedback to ensure their professional growth and the successful execution of their responsibilities
**Key Core Competencies**
+ Extensive knowledge of clinical development principles, theories and concepts and knowledge of pharmaceutical industry practices and standards, including GCP and ICH-Guidelines
+ Advanced proficiency in clinical operations monitoring and oversight, CRO-specific monitoring processes and working with leading CROs
+ Visionary in risk-based quality management, analytics and graphical visualizations as it pertains to clinical trial operational performance and/or clinical trial critical data compliance and quality
+ Experienced in systems/technology implementation and maintenance as it supports Clinical Operations, in particular, eTMF and Operational Data Modeling systems
+ Strong cross-functional communication with global partnerships, executive leadership, business/operational and technical colleagues with a solid awareness of key R&D functions
+ Innovative mindset capable of creating and implementing fit-for-purpose solutions and processes
+ Experience in clinical compliance and development of inspection readiness processes
+ Must have demonstrated working in a team environment and provide leadership in a management role
+ Must be tactful, mature, flexible, and have well-developed interpersonal skills. Ability to get along well with different personalities and to work well in teams.
+ High degree of organizational awareness and ability to understand interdependence and big picture
**Education and Experience**
+ Bachelor's or advanced degree, preferably in life sciences, pharmacy, or a related field.
+ Minimum 15 - 20 years (w/o Master's) or 10 - 15 years (with Master's) of relevant experience in biotech or pharmaceutical industry
The base salary range for this role is $222,320 to $277,900. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
**Confidential Data** : All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential.
**Compliance** : Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Mental/Physical Requirements** : Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time.
**Sumitomo Pharma America (SMPA)** **is an Equal Employment Opportunity (EEO) employer**
Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website or follow us on LinkedIn.
Sumitomo Pharma America (SMPA) endeavors to make its application process accessible to all. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact SMPA at
This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
At Sumitomo Pharma America, our work is guided by the Sumitomo Pharma mission, vision and values, which tie closely to our company's cultural pillars.
**Our** **Mission**
_To broadly contribute to society through value creation based on innovative research and development activities for the betterment of healthcare and fuller lives of people_ _worldwide_
**Our** **Vision**
_For Longer and Healthier Lives, we unlock the future with cutting edge technology and_ _ideas_

**Become a part of our caring community and help us put health first**
The Senior Clinical Operations Training Professional provides training support (both virtual and onsite) and implements organizational processes and programs to ensure new hires to the organization, along with, the staff and facilities in emerging markets are fully prepared for successful operations. This role includes an opportunity to travel to new and existing clinics across the US and participate in go-live support.
The Senior Clinical Operations Training Professional collaborates with training colleagues, market leadership, clinical and non-clinical associates throughout the organization. Secures needed resources and establishes/verifies key performance indicators to ensure readiness. Leads the transition to ongoing operational processes. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas to connect the dots within the market. Follows established guidelines/procedures. Makes decisions on moderately complex to complex issues regarding technical approach for project components and work is performed with minimal direction. Has advanced level knowledge and a deep understanding of clinical workflows. Will conduct in-person, classroom, one on one and virtual learning sessions for care team members.
**Use your skills to make an impact**
**Required Qualifications**
+ Clinical and operational experience in a healthcare facility.
+ Five or more years training experience in a clinical setting to include electronic medical record implementation
+ Experience providing training and support virtually
+ Strong written and verbal communication skills
+ Strong customer service skills
+ Prior experience with delivering presentations to all levels of leadership.
+ Demonstrated ability to translate analytics into action and use the data to impact and influence business outcomes.
+ Microsoft Office proficiency - able to write queries, create forms, reports, presentations, and documents in Word, Power Point, Access and Excel
**Preferred Qualifications**
+ Bachelor's Degree
+ eCW and/or Athena EMR experience
+ Understanding of Value Based Care model
**Additional Information**
+ Travel required up to 75% of the time. Work from home when not traveling.
+ Strong preference incumbent live near a PCO market in the following states: GA, TX, NC, SC, IN, KY, FL, AZ, MS, LA, TN, KS, VA, MO
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$78,400 - $107,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline:
**About us**
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options

**_Parexel FSP has an exciting opportunity for a Clinical Quality Operations Manager ! This is a remote role !_**
**Position Purpose:**
The Clinical Quality Operations Manager (CQOM), in collaboration with the Clinical Quality Operations Lead (CQOL) and Head of Clinical Quality Operations (CQO), is responsible for the execution of operational quality activities within the assigned therapeutic area. This includes operational quality management and inspection management activities.
The CQOM will oversee headquarters clinical quality operations and support clinical trial teams within the assigned therapeutic area, to proactively embed quality into Client sponsored trials, ensure adequate vendor oversight and address any quality issues as needed.
The CQOM will be responsible for the development of Quality Plans to implement `Quality by Design` within clinical Development Programs, using a risk-based approach.
The CQOM will be responsible for the overall strategy for maintaining ongoing inspection readiness as well as preparing for, management and follow up of regulatory inspections.
**Primary Duties:**
Operational Quality Management:
+ Develop Risk Assessment and Categorization Tools (RACT) and Quality Plans in partnership with the Clinical Trial Team (CTT).
+ Collectively and periodically (e.g. quarterly) perform a Therapeutic Area (TA) level review of quality plans and risk mitigation approaches in order to identify any emerging signals or trends and provide relevant feedback to the CQOL and Head of CQO as appropriate within a specific therapy area.
+ Ensure comprehensive oversight of all activities delegated to third parties.This will include, but not be limited to:
+ Facilitating and monitoring CTT oversight of vendors
+ Development, review and revision of quality agreements with business partners (i.e. co-development of products with other pharmaceutical companies).
+ Ensuring that essential elements of the quality management system are in place for studies conducted in partnership with non-commercial organizations (e.g. NGO, government or academic institutions).
+ Facilitate and oversee the responses to audit and inspection observations as appropriate. In addition, the CQOM will work with peers to analyze data across therapy areas in order to identify signals and trends and will then develop and implement appropriate process improvement strategies.
+ Develop skillsets, in collaboration with the CQOL, in order to be able to recognize and appropriately respond to new and emerging risks through the use of technology. In particular this will include developing and maintaining a profound understanding of Good Clinical Practice (GCP) with respect to digital data management (i.e. use of novel technology within clinical trials).
+ Build and enable effective working relationships with key stakeholders in order to ensure and maintain role clarity and business effectiveness. This will include ongoing partnership with Client QA and acting as the link between Clinical Development, study teams, global business functions and regional study management.
+ Contribute to the standardization of Clinical Quality Operations procedures, tools and templates in order to ensure consistency and seamless progression through the study lifecycle
Inspection Preparation and Management:
+ Maintain current regulatory inspection knowledge as it relates to Good Clinical Practice (GCP) inspections by regulatory agencies worldwide, especially those conducted by key authorities such as the USA Food and Drug Administration, European Medicines Agency, UK Medicines and Healthcare products Regulatory Agency, as well as other established and emerging authorities.
+ Maintain appropriate levels of knowledge and skill in order to effectively lead and support GCP inspections, worldwide. Under the guidance of the CQO Lead, the CQOM may be assigned as Point of Contact (POC) for a specific area of regulations (e.g. FDA, EMA, NMPA, etc.). As such, the Clinical Operations Manager (COM) is responsible for monitoring, interpreting and communicating key regulatory developments within CQO.
+ Collaborate with other therapeutically aligned CQOM to provide comprehensive oversight of the TA. Maintain contemporaneous awareness of filing schedules, potential future inspections and ongoing inspection preparation activity.
+ Develop, update, and maintain GCP inspection procedures and guidelines within Global Clinical Trial Operations (GCTO).
+ Contributes to the development and/ or revision of Client policies, SOPs and training materials.
+ Develops the strategy for management/support for GCP inspections of Client products to ensure that all phases of Regulatory Health Authority inspections (i.e. inspection preparation, management and follow up) are handled consistently, professionally and proactively and result in outcomes that demonstrate the Company's commitment to regulatory compliance.
+ Ensure that a cross-functional team (e.g. Quality & Continuous Improvement (QCI) colleagues, GCTO Country Operations, other GCTO functional areas, Pharmacovigilance (PV), Global Regulatory Affairs (GRA), IT, etc.) is fully informed and prepared to support any Regulatory Health Authority inspection, worldwide.
+ In collaboration with the Global Inspection Coordinator and Head of CQO, maintain and QC the global inspection tracking system that tracks all GCP Regulatory Health Authority inspections, findings, responses and Corrective and Preventive Actions (CAPAs) worldwide.
+ Act as the subject matter expert and primary point of contact for relevant functional areas on Inspection Management in order to provide real-time, proactive advice and guidance.
+ Escalate potentially significant inspection findings/compliance risks/impact to Client Senior Management.
+ Develop the inspection management plan for each assigned and identified Regulatory Health Authority inspection, in conjunction with the applicable Cross-Functional Team.
CAPA Management Support:
+ Ensure that all actions and commitments related to audits and inspections are implemented in a timely manner. Tracks all inspection CAPA and regulatory commitments and checks evidence of completion.
+ Ensure repository of evidence in Documentum (containing evidence of CAPA and commitment completion, as well as other definitive inspection documentation) is complete for all Regulatory Health Authority inspections. Provides guidance and support for Clinical Country Quality Managers (CCQMs) regarding inspections at a country level sites that require a Client headquarters input.
**Skills and Education:**
+ Bachelor's/ Master's Degree or equivalent in relevant health care area. Further formal education in quality management or business management is desirable.
+ Minimum of 6 years of relevant experience in clinical research including at least 2 years of direct experience with developing and managing clinical quality systems and management of regulatory inspections.
+ Profound knowledge and understanding of clinical development programs, clinical trial processes as well as quality management systems and quality control tools is required.
+ Expert knowledge of GCP/ICH and worldwide Regulatory Health Authority requirements.
+ Experience with delivering effective CAPA management solutions.
+ Experience with risk management tools and processes within the clinical quality framework.
+ Superior oral and written communication skills in an international environment.
+ Ability to manage and develop others, including formal performance management when required.
+ Excellent project management and organizational skills.
+ Excellent teamwork and leadership skills, including conflict resolution expertise and discretion.
+ Ability to lead cross-functional teams of business professionals within and outside Client
+ Able to act urgently for worldwide health authority inspection matters.
+ Ability to analyze, interpret and solve complex problems.
+ Ability to think strategically and objectively and with creativity and innovation.
+ Ability to proficiently interact with all levels of specialists & management and exert influence to achieve results.
+ Ability to identify and summarize the key issues from audits and inspections and to develop and deliver lessons learned.
#LI-REMOTE
EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

**Job Description**
This role requires an accomplished sales leader with a proven track record in both Account Management and new business development, combined with a deep understanding of the healthcare industry and its unique needs. The primary job duty is to sell CSS offerings to prospective and existing customers. Lead sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals encompassing all aspects of the customer's service lifecycle. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreements to close the sale.
As a key member of our high-performing team, you will play a critical role in driving the rapid growth of Oracle's CSS business within large healthcare organizations. You will engage with senior healthcare executives and IT leaders to deliver tailored, value-driven solutions that support their digital transformation and customer success initiatives.
If you are a passionate sales leader with a deep understanding of the healthcare industry and a drive for results, we encourage you to apply and help us shape the future of customer success in healthcare.
**ABOUT CSS**
Oracle is the only provider of fully integrated technology solutions that span both infrastructure and applications. Today's businesses, however, need more than just the best technology solutions. They need a strategic partner to support sustained business growth. Oracle Customer Success Services (CSS) was created to help ensure the customer's ongoing success with our technology. CSS is completely integrated with Oracle's product development teams to help improve the value of the customer's cloud investment. CSS also trains and collaborates with implementers across Oracle's partner ecosystem to ensure the successful setup of Oracle technologies.
**RESPONSIBILITIES**
+ **Sales Leadership & Strategy:** Lead the sales efforts to sell Oracle Customer Success Services (CSS) offerings to both prospective and existing Strategic Healthcare clients across North America. Develop and implement account strategies to drive revenue growth and client retention within large healthcare organizations.
+ **Account Management & Expansion:** Manage and expand relationships with key healthcare accounts, including hospitals, healthcare networks, and payer organizations. Identify opportunities for new business and expand existing contracts by introducing Oracle's comprehensive CSS portfolio.
+ **Solution Development & Proposal:** Work closely with customers to understand their unique healthcare challenges and digital transformation goals. Develop comprehensive solution proposals that align with the customer's service lifecycle and provide clear value to their business.
+ **Sales Execution & Forecasting:** Lead the sales process from initial engagement to contract negotiation and closure. Accurately forecast sales opportunities, manage account resources, and ensure timely and effective execution of sales strategies.
+ **Value Proposition & Negotiation:** Collaborate with internal teams to present and sell the value of Oracle's CSS offerings. Navigate complex pricing and contract negotiations, ensuring alignment with customer needs while driving Oracle's business objectives.
+ **Industry Knowledge & Thought Leadership:** Stay current on trends in the healthcare sector, including regulations, digital health technologies, and challenges faced by healthcare providers and payers. Provide insights and consultative advice to customers on best practices in healthcare IT and customer success.
+ Driving the implementation of CSS sales and marketing campaigns
+ Generating, maturing and following up on leads
+ Facilitating and nurturing Senior Management relationships to generate active sponsorship of Oracle
+ Work both independently and with Oracle's XLOB sales forces (SaaS, OCI, Application and Hardware) and key Partners to build pipeline and achieve sales quota
+ Create compelling, personalized CSS propositions for targeted prospects and customers
+ Become an authority in CSS Services, ensuring the team is seen as exemplars and advisors within Oracle
+ Provide accurate and timely sales forecasts and other information
+ Initiate demand generation and Marketing programs
+ Work with designated Partners as required
**ACCOUNTABILITIES**
Overview:
+ Achieve/exceed sales quota.
+ Achieve/exceed other objectives as agreed annually/quarterly.
+ Work with Sales Management to ensure targets are met and skills are developed.
In detail:
+ Create & maintain sufficient Pipeline to achieve quota.
+ Accurate completion of sales forecasts, activities and close plans ensuring corrective action is taken as the need arises.
+ Maintain accurate records of all sales activities and key contacts in the Account.
+ Ensure Sales Forecasting systems and reporting is accurate and maintained up to date.
+ Write proposals with input from all relevant expertise in compliance standards.
+ Ensure Account Plans are in place as required.
+ Obtain appropriate management approval for proposals where required.
+ Ensure the contracts are legally compliant and commercially viable in conjunction with Oracle Business Practices.
+ Identify, maintain and deploy an internal network of people who can support achievement of plans.
+ Create and communicate reference sites.
+ Development of an industry customer reference program.
+ Operate in line with Oracle US HR policies and procedures.
+ Attend, host and speak at appropriate events.
#LI-VC7
**Responsibilities**
**What we like to see:**
+ A professional with a technical Background (IT, Computer Science) Or with an economical background, with good technical understanding.
+ Has a shown sales record in the IT Industry.
+ Has at least 7+ years Sales experience in Products or Services, preferably in another US Company or a renowned IT company.
+ Has a good ratio of result-to-target over the past 5 years.
+ Has a high-reaching winner personality.
+ Ideally knows Oracle Products and Services.
**Highly Preferred qualifications:**
+ 8 years applicable experience including minimum 5 years of sales experience.
+ Oracle knowledge and/or knowledge of Oracle's competitors.
+ Has strong presentation, organization, coordination and negotiation skills.
+ Has good eye for business.
+ Works with setting priorities and creation of sales related business plans.
+ Easy to adapt to changes and to cultural differences.
+ Familiar with the culture of a US Company and follow its Business Ethics and Conducts.
+ Great teammate.
+ Fluent in English.
+ Willing to travel (50%).
+ Bachelor degree or equivalent experience.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $113,100 to $185,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 50/50.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Job Description**
Seeking a highly motivated and results-driven Sales Professional to join the Customer Success Services (CSS) team, specifically focusing on expanding and growing CSS offerings within Enterprise Healthcare Accounts across North America. This role requires an accomplished sales leader with a proven track record in both Account Management and new business development, combined with a deep understanding of the healthcare industry and its unique needs. The primary job duty is to sell CSS offerings to prospective and existing customers. Lead sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals encompassing all aspects of the customer's service lifecycle. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreements to close the sale.
As a key member of our high-performing team, you will play a critical role in driving the rapid growth of Oracle's CSS business within large healthcare organizations. You will engage with senior healthcare executives and IT leaders to deliver tailored, value-driven solutions that support their digital transformation and customer success initiatives.
If you are a passionate sales leader with a deep understanding of the healthcare industry and a drive for results, we encourage you to apply and help us shape the future of customer success in healthcare. ation's services (e.g., maintenance and service contracts).
**ABOUT CSS**
Oracle is the only provider of fully integrated technology solutions that span both infrastructure and applications. Today's businesses, however, need more than just the best technology solutions. They need a strategic partner to support sustained business growth. Oracle Customer Success Services (CSS) was created to help ensure the customer's ongoing success with our technology. CSS is completely integrated with Oracle's product development teams to help improve the value of the customer's cloud investment. CSS also trains and collaborates with implementers across Oracle's partner ecosystem to ensure the successful setup of Oracle technologies.
**Sales Leadership & Strategy:** Lead the sales efforts to sell Oracle Customer Success Services (CSS) offerings to both prospective and existing Enterprise Healthcare clients across North America. Develop and implement account strategies to drive revenue growth and client retention within large healthcare organizations.
+ **Account Management & Expansion:** Manage and expand relationships with key healthcare accounts, including hospitals, healthcare networks, and payer organizations. Identify opportunities for new business and expand existing contracts by introducing Oracle's comprehensive CSS portfolio.
+ **Solution Development & Proposal:** Work closely with customers to understand their unique healthcare challenges and digital transformation goals. Develop comprehensive solution proposals that align with the customer's service lifecycle and provide clear value to their business.
+ **Sales Execution & Forecasting:** Lead the sales process from initial engagement to contract negotiation and closure. Accurately forecast sales opportunities, manage account resources, and ensure timely and effective execution of sales strategies.
+ **Value Proposition & Negotiation:** Collaborate with internal teams to present and sell the value of Oracle's CSS offerings. Navigate complex pricing and contract negotiations, ensuring alignment with customer needs while driving Oracle's business objectives.
+ **Industry Knowledge & Thought Leadership:** Stay current on trends in the healthcare sector, including regulations, digital health technologies, and challenges faced by healthcare providers and payers. Provide insights and consultative advice to customers on best practices in healthcare IT and customer success.
+ Driving the implementation of CSS sales and marketing campaigns
+ Generating, maturing and following up on leads
+ Facilitating and nurturing Senior Management relationships to generate active sponsorship of Oracle
+ Work both independently and with Oracle's XLOB sales forces (SaaS, OCI, Application and Hardware) and key Partners to build pipeline and achieve sales quota
+ Create compelling, personalized CSS propositions for targeted prospects and customers
+ Become an authority in CSS Services, ensuring the team is seen as exemplars and advisors within Oracle
+ Provide accurate and timely sales forecasts and other information
+ Initiate demand generation and Marketing programs
+ Work with designated Partners as required
**ACCOUNTABILITIES**
Overview:
+ Achieve/exceed sales quota.
+ Achieve/exceed other objectives as agreed annually/quarterly.
+ Work with Sales Management to ensure targets are met and skills are developed.
In detail:
+ Create & maintain sufficient Pipeline to achieve quota.
+ Accurate completion of sales forecasts, activities and close plans ensuring corrective action is taken as the need arises.
+ Maintain accurate records of all sales activities and key contacts in the Account.
+ Ensure Sales Forecasting systems and reporting is accurate and maintained up to date.
+ Write proposals with input from all relevant expertise in compliance standards.
+ Ensure Account Plans are in place as required.
+ Obtain appropriate management approval for proposals where required.
+ Ensure the contracts are legally compliant and commercially viable in conjunction with Oracle Business Practices.
+ Identify, maintain and deploy an internal network of people who can support achievement of plans.
+ Create and communicate reference sites.
+ Development of an industry customer reference program.
+ Operate in line with Oracle US HR policies and procedures.
+ Attend, host and speak at appropriate events.
**PREFERRED QUALIFICATIONS**
**Ideal:**
+ A professional with a technical Background (IT, Computer Science) Or with an economical background, with good technical understanding.
+ Has a shown sales record in the IT Industry.
+ Has at least 7+ years Sales experience in Products or Services, preferably in another US Company or a renowned IT company.
+ Has a good ratio of result-to-target over the past 5 years.
+ Has a high-reaching winner personality.
+ Ideally knows Oracle Products and Services.
**Must:**
+ 8 years applicable experience including minimum 5 years of sales experience.
+ Oracle knowledge and/or knowledge of Oracle's competitors.
+ Has strong presentation, organization, coordination and negotiation skills.
+ Has good eye for business.
+ Works with setting priorities and creation of sales related business plans.
+ Easy to adapt to changes and to cultural differences.
+ Familiar with the culture of a US Company and follow its Business Ethics and Conducts.
+ Great teammate.
+ Fluent in English.
+ Willing to travel (50%).
+ Bachelor degree or equivalent experience.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $113,100 to $185,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 50/50.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**_What Health System Pharmacy contributes to Cardinal Health_**
Pharmacy Operations is responsible for the safe, efficient and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers.
Health System Pharmacy is responsible for providing customized pharmacy program solutions that reduce costs and improve patient care quality for hospitals, health systems and other integrated healthcare providers may also consult with and advise healthcare team on prescribed medications, supplies and related processes.
**_Job Summary_**
The Market Director of Pharmacy provides overall regional leadership direction and management assistance of operation processes and initiatives within the system for their defined PAM Health rehabilitation and specialty hospital accounts. Provides oversight of all operations, financial, clinical, and quality processes including inventory management, accreditation standards, State and Federal legal requirements, distribution systems, automation, utilization patterns, and computer systems. Interfaces with system and local CEOs, COOs, CNOs, risk managers/QI committee corporate operations managers, and local pharmacy managers. Has general managerial responsibilities and P&L accountability for their accounts.
**_Travel Requirements_**
+ This position does require the individual to travel to various sites.
+ 75% travel required.
**_Responsibilities_**
+ Overall client responsibility to deliver on all customer expectations.
+ Provides oversight and assistance with system-based operations programs and processes to ensure compliance with State and Federal regulatory guidelines.
+ Oversees system wide inventory management and purchasing programs and processes.
+ Monitors medication error and ADR reporting within the market.
+ Monitors and measures systems purchasing activities.
+ Performs productivity reviews as necessary.
+ Provide or assist with needed resources at hospital level and facilitates networking between facilities.
+ Complete performance review on managers - provide feedback and set/monitor goals throughout the year.
+ Provides oversight and direction for hospital pharmacy manager involvement in system quality improvement committees, assists with preparation when necessary.
+ Develops and mentors pharmacy managers in operational skills.
+ Conducts operational audits and assists with action plans to correct problems at local hospital level.
+ Participates in the budget process.
+ Assists in the contract renewal process.
+ Involved in the recruitment, hiring, and retention of managers and staff.
+ Supports the Account Manager, Clinical Director, Market DOP colleagues, and client system on projects and initiatives as directed.
+ Other duties as assigned.
**_Qualifications_**
+ 75% travel required.
+ Flexibility to cover various time zones required.
+ Bachelor's degree in pharmacy or PharmD required.
+ Must be a "good standing" licensed Pharmacist.
+ Management experience within an inpatient/hospital environment required.
+ Multi site management experience highly preferred.
+ Rehabilitation and/or Specialty pharmacy experience highly preferred.
+ Located in or willing to relocate to East Coast highly preferred.
+ Ability to hear, write, and speak clearly in order to communicate with customers and health care professionals.
+ Excellent planning, organizing and leadership skills.
+ Strong communication skills.
+ Proven P&L responsibility and results.
+ Ability to manage a team remotely.
+ Proven customer service skills.
+ _May require v_ _endor credentialing._
**_What is expected of you and others at this level_**
+ Manages department operations and supervises professional employees, front line supervisors and/or business support staff.
+ Participates in the development of policies and procedures to achieve specific goals.
+ Ensures employees operate within guidelines.
+ Decisions have a short term impact on work processes, outcomes and customers.
+ Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management.
+ Interactions normally involve resolution of issues related to operations and/or projects.
+ Gains consensus from various parties involved.
**Anticipated salary range:** $121,600 - 191,070
**Bonus eligible:** Yes.
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/21/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
#LI-SO1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (