Seasonal Stock Associate

95115 San Jose, California Crate & Barrel

Posted 3 days ago

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Job Description

CB2 is transforming the perception of home design for today's modern consumer. Born out of Crate and Barrel, CB2 is committed to high-quality, sophisticated design at an approachable price. Located in downtown Chicago, CB2 offers an engaging, collaborative work environment. If you're creative, team spirited and have a passion for modern design, then join the team.
We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as Seasonal Stock Associate
Our stores are modern, elevated and have a cool casualness made even better by the Seasonal Stock Associates who ensure our shelves are filled, our displays are complete and our stock room stays prepped and "at the ready" to fulfill customer orders in our stores. You're a behind the scenes virtuoso and master of logistics who knows the stockroom inside and out. Energetic and observant, you work closely with sales associates, visual merchants and managers to keep the sales floor well stocked, perfectly lit and ready to shop. Key to seasonal floor changes, you're ready to spring into action and assist with updating merchandise displays when needed. You're the gatekeeper of the stockroom, processing all incoming and outgoing packages in a timely manner, helping to prepare for inventory, and assisting with customer pickup orders.
A day in the life as a Seasonal Stock Associate.
+ Assist the leadership team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase.
+ Perform duties associated with receiving and processing incoming shipments.
+ Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner.
+ Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom.
+ Greet and receive customers in a welcoming manner, respond to customer questions, and involve higher level management, as appropriate.
+ Assist in preparing the stockroom for inventory and perform assigned inventory duties.
+ Possess a complete understanding of applicable company systems, policies and procedures.
+ Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide.
+ What you'll bring to the table.
+ Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning.
+ Ability to move merchandise up to 65 lbs
We'd love to hear from you if you have.
+ Availability to work the weekend after Thanksgiving AND the days surrounding
+ Availability to work the days surrounding Christmas
+ Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night
Minimum Starting Rate: $18.00 Hourly
Up to: $22.50 Hourly
Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
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Seasonal Stock Associate

94551 Livermore, California Under Armour, Inc.

Posted 3 days ago

Job Viewed

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Job Description

Seasonal Stock Associate
**Seasonal Stock Associate**
**Values & Innovation**
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
**Job Highlights**
**$17.50** **-** **$19.70** **per hour!**
Our Seasonal Stock Teammates keep the ball moving in our stores during our busiest seasons, making sure our products are always available for our customers. The Stock Teammate is responsible for maximizing selling potential by ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. The Stock Teammate is accountable for delivering on all aspects of stockroom standard operating procedures (SOP) and achieving the brand standards for shipment processing, replenishment, markdowns, and merchandising. If you're looking for opportunities to earn money and stay busy during your summer or holiday break, we're looking for you!
**We count on our Stock Teammates to:**
+ Process merchandise shipments
+ Replenish the sales floor
+ Manage markdowns and re-ticketing, stock transfers and damaged goods
+ Keep the stockroom and the sales floor stocked, clean and organized
**To be considered for this role, you must meet these minimum requirements:**
+ At least 18 years old
+ Available to work a flexible schedule
+ Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices)
+ Strong communication skills
+ Ability to perform essential functions of the role
**You'll be considered an elite candidate if you also have:**
+ Previous experience in a warehouse or inventory management role (preferred, not required)
**Perks our Seasonal Part-Time Stock Teammates receive:**
+ Generous teammate discount
+ Ability to participate in special contests with opportunity to win merchandise and other exclusive prizes
+ High-energy and inclusive environment, working alongside people who aren't afraid of a challenge and appreciate the power of a team
+ Priority consideration to return for future seasonal hiring periods
+ Opportunities for regular part-time and full-time roles
+ Flexible work schedules available
Learn more about our benefits ( of Role**
The Stock Associate contributes to store sales and KPI targets by maximizing selling potential through ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. This role reports to the Store Manager and is responsible for delivering on all aspects of stockroom standard operating procedures (SOP/Retail Operations Manual) and achieving the brand standards for shipment processing, replenishment, markdowns, merchandising and cycle counts. The Stock Associate will assume the Sales Specialist responsibilities in their absence.
**Your Impact**
**_Sales & Omni_**
+ Execute store operations with particular focus on product flow to/from the sales floor
+ Deliver omni-channel requests in line with UA process and policy through digital experience
**_Brand Image & Customer Experience_**
+ Model the UA service culture and customer expectations
+ When assisting athletes communicate brand messages according to UA Service Model
+ Support, understand and adhere to Under Armour's visual standards to maximize merchandise presentations when flowing product from the stockroom to the sales floor
**_Retail Operations_**
+ Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns, merchandising and cycle counts through utilizing the company tools and resources
+ Maintain stockroom standard operating procedures (SOP/Retail Operations Manual) to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity
+ Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership
+ Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership
+ Aware of and follows Loss Prevention policies; advise management of any unusual internal or external activity
**_Team Collaboration/Self Growth_**
+ Collaborate with teammates to achieve store goals
+ Accountable for self-development, while seizing growth opportunities to increase performance
**Qualifications**
+ Basic numeracy, literacy, listening, and communication skills
+ Fluency in local language
+ Proficient in use of computers and other technology
+ Demonstrated collaborative skills and ability to work well within a team
+ Demonstrated ability to work in a fast-paced and deadline-oriented environment
**Requirements**
+ 0-3 months working in a sports/apparel & footwear retail environment
+ Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
**Physical Requirements**
+ Ability to handle or relocate products up to 25 lbs/12kgs
+ Able to move about for extended periods of time with short breaks to handle products
+ Ability to freely access all areas of the store; including the selling floor, stock and register area
+ Reasonable accommodations may be made to assist in performing the essential responsibilities
**Our Commitment to Equal Opportunity**
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via
Requisition ID:
Location:
Livermore, CA, US, 94551
Business Unit: Retail Field
Region: North America
Employee Class: Part Time
Employment Type: Hourly
Learn more about our Benefits here
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Seasonal Stock Associate

95035 Milpitas, California Under Armour, Inc.

Posted 3 days ago

Job Viewed

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Job Description

Seasonal Stock Associate
**Seasonal Stock Associate**
**Values & Innovation**
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
**Job Highlights**
**$18.25** **-** **$20.53** **per hour!**
Our Seasonal Stock Teammates keep the ball moving in our stores during our busiest seasons, making sure our products are always available for our customers. The Stock Teammate is responsible for maximizing selling potential by ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. The Stock Teammate is accountable for delivering on all aspects of stockroom standard operating procedures (SOP) and achieving the brand standards for shipment processing, replenishment, markdowns, and merchandising. If you're looking for opportunities to earn money and stay busy during your summer or holiday break, we're looking for you!
**We count on our Stock Teammates to:**
+ Process merchandise shipments
+ Replenish the sales floor
+ Manage markdowns and re-ticketing, stock transfers and damaged goods
+ Keep the stockroom and the sales floor stocked, clean and organized
**To be considered for this role, you must meet these minimum requirements:**
+ At least 18 years old
+ Available to work a flexible schedule
+ Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices)
+ Strong communication skills
+ Ability to perform essential functions of the role
**You'll be considered an elite candidate if you also have:**
+ Previous experience in a warehouse or inventory management role (preferred, not required)
**Perks our Seasonal Part-Time Stock Teammates receive:**
+ Generous teammate discount
+ Ability to participate in special contests with opportunity to win merchandise and other exclusive prizes
+ High-energy and inclusive environment, working alongside people who aren't afraid of a challenge and appreciate the power of a team
+ Priority consideration to return for future seasonal hiring periods
+ Opportunities for regular part-time and full-time roles
+ Flexible work schedules available
Learn more about our benefits ( of Role**
The Stock Associate contributes to store sales and KPI targets by maximizing selling potential through ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. This role reports to the Store Manager and is responsible for delivering on all aspects of stockroom standard operating procedures (SOP/Retail Operations Manual) and achieving the brand standards for shipment processing, replenishment, markdowns, merchandising and cycle counts. The Stock Associate will assume the Sales Specialist responsibilities in their absence.
**Your Impact**
**_Sales & Omni_**
+ Execute store operations with particular focus on product flow to/from the sales floor
+ Deliver omni-channel requests in line with UA process and policy through digital experience
**_Brand Image & Customer Experience_**
+ Model the UA service culture and customer expectations
+ When assisting athletes communicate brand messages according to UA Service Model
+ Support, understand and adhere to Under Armour's visual standards to maximize merchandise presentations when flowing product from the stockroom to the sales floor
**_Retail Operations_**
+ Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns, merchandising and cycle counts through utilizing the company tools and resources
+ Maintain stockroom standard operating procedures (SOP/Retail Operations Manual) to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity
+ Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership
+ Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership
+ Aware of and follows Loss Prevention policies; advise management of any unusual internal or external activity
**_Team Collaboration/Self Growth_**
+ Collaborate with teammates to achieve store goals
+ Accountable for self-development, while seizing growth opportunities to increase performance
**Qualifications**
+ Basic numeracy, literacy, listening, and communication skills
+ Fluency in local language
+ Proficient in use of computers and other technology
+ Demonstrated collaborative skills and ability to work well within a team
+ Demonstrated ability to work in a fast-paced and deadline-oriented environment
**Requirements**
+ 0-3 months working in a sports/apparel & footwear retail environment
+ Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
**Physical Requirements**
+ Ability to handle or relocate products up to 25 lbs/12kgs
+ Able to move about for extended periods of time with short breaks to handle products
+ Ability to freely access all areas of the store; including the selling floor, stock and register area
+ Reasonable accommodations may be made to assist in performing the essential responsibilities
**Our Commitment to Diversity**
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. Reasonable accommodations are available for applicants with disabilities upon request.
Requisition ID:
Location:
Milpitas, CA, US, 95035
Business Unit: Retail Field
Region: North America
Employee Class: Part Time
Employment Type: Hourly
Learn more about our Benefits here
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Stock Associate, PT

94551 Livermore, California Under Armour, Inc.

Posted 3 days ago

Job Viewed

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Job Description

Stock Associate, PT
**Stock Associate, PT**
**Values & Innovation**
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
**Job Highlights**
**$17.25** **-** **$19.43** **per hour!**
Our Stock Teammates keep the ball moving in our stores and make sure our products are always available for our customers. The Stock Teammate is responsible for maximizing selling potential by ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. The Stock Teammate is accountable for delivering on all aspects of stockroom standard operating procedures (SOP) and achieving the brand standards for shipment processing, replenishment, markdowns, and merchandising. As part of our team, you'll work with people ready to help you reach higher, grow your potential, and do more.
**We count on our Stock Teammates to:**
+ Process merchandise shipments
+ Replenish the sales floor
+ Manage markdowns and re-ticketing, stock transfers and damaged goods
+ Keep the stockroom and the sales floor stocked, clean and organized
**To be considered for this role, you must meet these minimum requirements:**
+ At least 18 years old
+ Available to work a flexible schedule
+ Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices)
+ Strong communication skills
+ Ability to perform essential functions of the role
**You'll be considered a top candidate if you also have:**
+ Previous experience in a warehouse or inventory management role (preferred, not required)
**Perks our Part-Time Stock Teammates receive:**
+ Generous Teammate discount
+ Ability to participate in special contests with opportunity to win merchandise and other exclusive prizes
+ High-energy and inclusive environment, working alongside people who aren't afraid of a challenge and appreciate the power of a team
+ Opportunities for career development, including full-time and management roles
Learn more about our benefits ( of Role**
The Stock Associate contributes to store sales and KPI targets by maximizing selling potential through ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. This role reports to the Store Manager and is responsible for delivering on all aspects of stockroom standard operating procedures (SOP/Retail Operations Manual) and achieving the brand standards for shipment processing, replenishment, markdowns, merchandising and cycle counts. The Stock Associate will assume the Sales Specialist responsibilities in their absence.
**Your Impact**
**_Sales & Omni_**
+ Execute store operations with particular focus on product flow to/from the sales floor
+ Deliver omni-channel requests in line with UA process and policy through digital experience
**_Brand Image & Customer Experience_**
+ Model the UA service culture and customer expectations
+ When assisting athletes communicate brand messages according to UA Service Model
+ Support, understand and adhere to Under Armour's visual standards to maximize merchandise presentations when flowing product from the stockroom to the sales floor
**_Retail Operations_**
+ Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns, merchandising and cycle counts through utilizing the company tools and resources
+ Maintain stockroom standard operating procedures (SOP/Retail Operations Manual) to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity
+ Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership
+ Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership
+ Aware of and follows Loss Prevention policies; advise management of any unusual internal or external activity
**_Team Collaboration/Self Growth_**
+ Collaborate with teammates to achieve store goals
+ Accountable for self-development, while seizing growth opportunities to increase performance
**Qualifications**
+ Basic numeracy, literacy, listening, and communication skills
+ Fluency in local language
+ Proficient in use of computers and other technology
+ Demonstrated collaborative skills and ability to work well within a team
+ Demonstrated ability to work in a fast-paced and deadline-oriented environment
**Requirements**
+ 0-3 months working in a sports/apparel & footwear retail environment
+ Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
**Physical Requirements**
+ Ability to handle or relocate products up to 25 lbs/12kgs
+ Able to move about for extended periods of time with short breaks to handle products
+ Ability to freely access all areas of the store; including the selling floor, stock and register area
+ Reasonable accommodations may be made to assist in performing the essential responsibilities
**Our Commitment to Equal Opportunity**
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via
Requisition ID:
Location:
Livermore, CA, US, 94551
Business Unit: Retail Field
Region: North America
Employee Class: Part Time
Employment Type: Hourly
Learn more about our Benefits here
View Now

National Manager, Retail Operations

94039 Mountainview, California Intuit

Posted 3 days ago

Job Viewed

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Job Description

**Overview**
Come join the **Intuit Customer Success team** as a **National Group Manager of Retail Operations** in the TurboTax Expert Network where you will play an integral role in scaling services that serve millions of customers every year while being at the forefront of driving company growth. In this role, you will be a key leader in the design, build, and delivery of a new innovative approach to serving customers across a network of retail locations nationwide.
With a particular focus on managing and optimizing customer experiences at scale, building relationships within communities, and establishing best-in-class retail operations, you will create an environment in which onsite experts are empowered to deliver exceptional customer service while driving retail success. In addition to overseeing the network of retail and flagship locations, you will play a key leadership role within the broader Intuit Customer Success organization, staying closely linked to other tax segments and partner groups to ensure collaboration and learning across teams.
This is a full-time, exempt role and requires onsite presence at an Intuit location in the United States.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:
+ Bay Area California Pay Transparency: $190,500 - 257,500
+ Southern California Pay Transparency: $69,000 - 228,500
+ Colorado Pay Transparency: 152,000 - 205,500
+ Massachusetts Pay Transparency: 159,500 - 216,000
+ New York Pay Transparency: 166,000 - 224,500
+ Washington Pay Transparency: 159,500 - 216,000
+ Washington DC Pay Transparency: 152,000 - 205,500
This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits ( ).
Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
**What you'll bring**
+ **Leadership Experience:** Minimum 6-8 years of leadership and management experience, including a minimum of 5 years in multi-location retail management and/or large-scale in-person customer service management.
+ **Retail Strategy Expertise:** Demonstrated success managing P&L across multiple retail locations, scaling operations, and delivering consistent outcomes.
+ **Marketing & Strategy Skills:** Familiarity and expertise in retail marketing and strategy to optimize in-store customer engagement and ensure operational efficiency.
+ **Project Leadership:** Proven ability to lead large-scale projects end-to-end, from conceptualization through implementation, ensuring delivery on ambitious timelines.
+ **Analytical Fluency:** Strong ability to leverage data and analytics to monitor performance metrics, optimize operations, and drive decision-making.
+ **Retail Knowledge:** Familiarity with the complexities of managing a retail tax practice is a plus, but not required.
+ **Travel Requirement:** Up to 50% travel throughout the year, with up to 75% travel during peak tax periods to oversee retail and flagship store operations across locations.
+ **Education:** Bachelor's degree; advanced degree preferred.
+ Must reside in the United States.
Take charge of shaping the future of **TurboTax Live's retail success** and delivering innovative ways to serve customers nationwide. Join us at the forefront of combining retail expertise, strategy, and customer obsession to set unparalleled standards in onsite service excellence.
**How you will lead**
+ **Manage and lead the nationwide network of retail locations:** Drive operational success of all stores, ensuring consistent customer experiences, store performance, and scalability of operations.
+ **Accountable for retail P&L:** Ensure financial success across all locations with a relentless focus on delivering value to customers while achieving growth and profitability goals.
+ **Standardize and scale best practices:** Promote consistency by sharing learnings and successful strategies rapidly across retail locations to improve store performance and customer outcomes.
+ **Collaborate with our marketing team** to boost national and local brand awareness and excitement for Intuit TurboTax through in-store events and promotions.
+ **Collaborate cross-functionally:** Coordinate with the Director of Service Experts to track customer demand across store types, share insights, and inform smarter decision-making to deliver for customers.
+ **Build relationships and trust:** Foster credibility within the organization and across retail teams by valuing different perspectives and setting clear performance expectations.
+ **Lead the design and delivery of new service models:** Build scalable operational frameworks to bring innovative customer experiences onsite, that meet the needs of a growing customer base and evolving market demands.
+ **Exhibit customer obsession:** Operate with deep customer empathy, a "we always make it right" mindset, and a passion for delivering exceptional, personalized onsite experiences.
+ **Provide vision and hands-on leadership:** Operate as a strategic, vision-setting leader while also stepping in as a hands-on leader when needed to tackle tactical challenges.
+ **Embrace ambiguity and drive outcomes:** Lead with agility and uphold boundaryless leadership in an ambiguous and fast-paced environment, ensuring timely decision-making and delivery of business goals.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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Regional Manager, Retail Operations

94039 Mountainview, California Intuit

Posted 3 days ago

Job Viewed

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Job Description

**Overview**
Join the Intuit Customer Success Team and play a pivotal role in the TurboTax Local Service Delivery team. As a Senior Manager **of Retail Operations** in **Expert Network** you will play an integral role in scaling services that serve millions of customers every year while being at the forefront of driving company growth. In this role, you will be a key leader in the design, build, and delivery of a new innovative approach to serving customers across a network of retail locations nationwide.
We are looking for a leader to help build and manage a collection of local retail locations with front-line experts in a new innovative approach to driving high touch customer service for customers looking to have their taxes prepared and get questions answered in person. This innovative approach leverages local on-site experts in consumer settings to assist TurboTax customers with product-related questions and seamlessly connect them with tax professionals for virtual tax preparation. Be a part of a dynamic team dedicated to bringing our world-class tax services directly into our customers' communities.
**What you'll bring**
+ A minimum of three to five years in a formal leadership or people management role, along with project management experience, is required. Experience in leading and managing multiple retail locations is highly preferred.
+ Demonstrated ability to adapt to changes while working in a startup setting within a larger organization.
+ Experience managing large scale projects that span multiple stakeholder groups, as well as articulating project status and escalating issues to third-party partners, peers and senior leaders.
+ Strong track record of leading a workforce with a wide range of skills and experiences through goal setting, performance management and creating an inclusive environment of trust, transparency, and clear expectations.
+ Strong analytical capabilities with proven ability to leverage data and analytics to drive performance management and decision making.
+ Excellent interpersonal, communication, and presentation skills.
+ Credentialed tax professional licensed to practice before the IRS and/or understanding of IRS procedures a plus, but not required.
+ Bachelor's degree in a relevant tax or personal finances field of study or equivalent experience is a plus, but not required.
+ Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria.
+ Must reside in the United States.
+ 75% travel required.
**How you will lead**
+ Build customer-focused locations across the US that deliver exceptional service and value. Specific goals include maximizing operational Key Performance Indicators (KPIs), ensuring consistent service quality expectations and managing a network of local tax experts with different viewpoints.
+ Ensure financial success across all locations with a relentless focus on delivering value to customers while achieving growth and profitability goals.
+ Collaborate with partners throughout the organization to create and implement a new service model, developing a plan for execution and ensuring consistent deployment across multiple locations.
+ Aim to consistently enhance experiences by leveraging data and Voice of the Customer (VOC) to drive innovation and the development of new services.
+ Create and drive mission teams that focus on solving business problems with velocity.
+ Travel to and visit on-site locations for quality monitoring, process assessment, and ongoing training.
+ Drive transformational innovation and tech-led scalable solutions to customer, expert, and business problems.
+ Create an environment that champions innovation and continuous improvement.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $116,000-157,000Southern California $16,000-157,000Colorado 110,500-149,500 Hawaii 116,000-157,000 Illinois 110,500-149,500Massachusetts 116,000-157,000 Maryland 110,500-149,500 Minnesota 99,500- 134,500New Jersey 116,000-157,000New York 116,000-157,000Ohio 99,500- 134,500Vermont 110,500-149,500Washington 116,000-157,000Washington DC 110,500-149,500This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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Senior Retail Operations Analyst

95101 San Jose, California $90000 Annually WhatJobs

Posted today

Job Viewed

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Job Description

full-time
Our client, a prominent retail organization, is seeking a highly analytical and results-driven Senior Retail Operations Analyst to join their team, based in the heart of Silicon Valley in San Jose, California, US . This role will be crucial in providing data-driven insights to optimize store performance, enhance customer experience, and drive operational efficiency across all retail locations. You will be responsible for analyzing sales data, operational metrics, and customer feedback to identify trends, uncover opportunities, and develop actionable recommendations. This hybrid role offers the flexibility to balance focused work from home with essential in-office collaboration.

Responsibilities:
  • Analyze sales performance, inventory levels, labor allocation, and other key retail metrics to identify trends and opportunities.
  • Develop and maintain dashboards and reports to track operational performance against established KPIs.
  • Conduct in-depth analysis of customer behavior and feedback to improve in-store experience and service.
  • Collaborate with store managers, regional managers, and cross-functional teams to implement operational improvements and best practices.
  • Identify inefficiencies in store operations and propose data-backed solutions for cost savings and productivity gains.
  • Assist in the development and rollout of new operational initiatives and store procedures.
  • Perform market research and competitor analysis to identify industry best practices.
  • Provide ad-hoc analytical support to various departments within the retail organization.
  • Present findings and recommendations to senior management in a clear and concise manner.
  • Stay abreast of retail technology trends and their potential application to operations.
Qualifications:
  • Bachelor's degree in Business Administration, Statistics, Economics, Finance, or a related analytical field.
  • Minimum of 5 years of experience in retail operations analysis, business analysis, or a similar quantitative role within the retail industry.
  • Strong proficiency in data analysis tools such as Excel (advanced functions, pivot tables, VBA), SQL, and data visualization tools (e.g., Tableau, Power BI).
  • Experience with retail POS systems and inventory management software.
  • Excellent analytical, problem-solving, and critical thinking skills.
  • Strong understanding of retail business metrics and KPIs.
  • Effective communication and presentation skills, with the ability to translate complex data into actionable insights.
  • Ability to work independently and manage multiple projects in a hybrid work environment.
  • Detail-oriented with a high degree of accuracy.
  • Experience in developing and implementing A/B tests for operational changes is a plus.
This is an excellent opportunity for an analytical professional to make a significant impact on retail success.
Apply Now
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Senior Retail Operations Analyst

95110 Mountain View, California $105000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client, a renowned retail enterprise, is seeking a highly analytical and data-driven Senior Retail Operations Analyst to enhance their store performance and customer experience in San Jose, California, US . This pivotal role involves analyzing sales data, operational metrics, and customer feedback to identify trends, opportunities, and areas for improvement across all retail locations. You will be responsible for developing insights that guide strategic decision-making, optimize inventory management, and improve operational efficiency.

Key responsibilities include creating and maintaining dashboards and reports to track key performance indicators (KPIs), such as sales per square foot, inventory turnover, customer satisfaction scores, and labor costs. You will collaborate closely with store managers, regional managers, and merchandising teams to understand operational challenges and implement effective solutions. This analyst will conduct in-depth analysis of store layouts, product placement, staffing models, and promotional effectiveness to maximize profitability and customer engagement. Furthermore, you will contribute to the development and implementation of new operational procedures and best practices. Strong proficiency in data analysis tools, including SQL, Excel, and BI platforms (e.g., Tableau, Power BI), is essential. The ideal candidate possesses excellent analytical, problem-solving, and communication skills, with a passion for the retail industry. This role offers a hybrid work arrangement, allowing for a balance of in-office collaboration and remote flexibility. You will play a crucial role in shaping the operational strategy of the company, driving performance improvements that directly impact the bottom line and enhance the overall customer journey. Your ability to translate complex data into clear, actionable recommendations will be highly valued.

Qualifications:
  • Bachelor's degree in Business Administration, Statistics, Economics, Finance, or a related field.
  • Minimum of 5 years of experience in retail analytics, operations analysis, or a similar role.
  • Proficiency in data analysis tools and languages such as SQL, Excel, Tableau, or Power BI.
  • Strong understanding of retail KPIs and operational metrics.
  • Excellent analytical, critical thinking, and problem-solving skills.
  • Ability to interpret complex data and present findings clearly to stakeholders.
  • Experience with inventory management and merchandising principles is a plus.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.
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