27 Strategic Planning jobs in Buffalo

Job Description

Job Description

Description:

Business Development Representative

The FTS Business Development Representative is truly a functional trailblazer, a continuous learner, and an integral member of the FTS team. Building relationships and providing premium-level service to clientele is absolutely required. The Business Development Representative will continuously exude the following FTS Core Virtues:

Trust | Be Yourself | Community | Ownership | Think “Better”

Check out our Culture Deck !

Benefits:

• Competitive base salary + uncapped commission structure with no draw
• Great healthcare, dental, and vision plans with significant employer contribution
• 401k with match
• Unlimited PTO & paid holidays

Duties & Responsibilities

Individual Contributor Duties
Acquire new and successfully manage FTS clients through all stages of sales lifecycle, including:

• Cultivate and foster new & existing client relationships through heavy cold calls, client meetings (in-person & video) and emails.
• Provide clients with consultative advice and approach to identifying the proper talent required to help fill open requirements, meet certain project initiatives, and move their business forward.
• Build out a robust regional book of business, in tandem with optimizing existing FTS client productivity and spend.
• Cradle-to-grave project management for all open job requisitions.
• Collaborate with the recruiting team in order to successfully manage customer delivery in the form of top-candidate hires and a 10/10 client experience.
• Proactively cross sell other FTS service lines.
• Research target list companies and leverage findings to drive new business development efforts.
• Responsible for continuous client pipelining and client optimization initiatives.
• Attend relevant networking events and opportunities.
• Other duties as assigned.

Consistently meet weekly, monthly, quarterly, and annual metrics/quotas including but not limited to:

• Client outreach, client meetings, relationship building opportunities, revenue quotas, etc.

Positively Contribute & Drive Forward the Internal Company Culture

• Each employee plays a major part in maintaining the FTS brand, reputation, and culture, both internally and externally.
• Each employee’s opinion, advice, or criticism is welcomed and encouraged to shape and extend our brand and what we stand for.

Requirements:

Skills & Experience

Minimum Education/Experience:

• Associate degree from two-year college or equivalent combination of education and experience

Preferred Education/Experience:

• Bachelor’s degree from four-year college or equivalent combination of education and experience - Concentration in business or related field preferred
• 1+ years’ experience in recruiting/staffing and/or sales

Skills Required:

• Target driven & motivated
• Self-starter
• Competitive
• Proven sales record
• Growth mindset
• Exceptional written & oral communication
• Balanced energy & work ethic
• High regard for ethical behavior
• Entrepreneurial mindset

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

Knowledge of Microsoft Office Suite.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the job, the employee is regularly required to sit, use hands, and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

FTS, Inc. is an Equal Opportunity Employer

As an Equal Opportunity Employer, employees and applicants are protected from unlawful discrimination and covered by Federal laws designed to safeguard them from discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability (mental and physical), conditions related to pregnancy and childbirth, genetic information (individual or family medical history), political affiliation, or other non-merit-based factors, and from actions taken in retaliation or reprisal for protected EEO activity.

Job Description

Job Description

Praxis, Crowley Webb’s patient recruitment division, is looking for a driven sales professional with a passion for generating new leads and building lasting relationships to join our dynamic team as a full-time business development manager. The ideal candidate will have experience in sales, preferably within patient recruitment or clinical research.

Read on to see if you have what it takes to join a company named one of Buffalo Business First ’s Best Places to Work six years running and named one of The Buffalo News ’ Top Workplaces three years in a row.

RESPONSIBILITIES

• Identify potential new clients in pharmaceutical, biotech, and CRO industries using CRM data, industry databases, LinkedIn Sales Navigator, professional networks, and market intelligence
• Execute outbound campaigns via cold calls, emails, and LinkedIn and conduct discovery calls to qualify prospects using BANT (budget, authority, need, timeline) criteria
• Build and maintain client relationships with key decision-makers while collaborating with account leadership to execute key strategies and identify opportunities for growth and new business
• Transition qualified leads with detailed hand-off notes, support RFPs and client requests with tailored proposals and cost estimates, and clearly communicate the value of our patient recruitment services
• Maintain accurate and up-to-date records of all prospecting activities, lead interactions, and qualification details within the CRM system (e.g., Salesforce, HubSpot)
• Stay informed about industry trends, competitor activities, and evolving patient recruitment challenges and solutions to effectively position our offerings
• Represent the company at industry events and participate in sales training, coaching sessions, and team meetings to enhance sales skills and product knowledge

QUALIFICATIONS

• Bachelor’s degree or comparable work experience in a relevant field
• Minimum of six years of related work experience (e.g., marketing, advertising, patient recruitment, business development)
• Highly preferred but not required: At least three years of direct experience selling in the clinical trials industry with a significant emphasis on patient recruitment solutions
• Proficiency with CRM software (e.g., HubSpot, Salesforce), Google Drive, and Microsoft Suite and capacity to learn and utilize new AI-powered tools and platforms as they emerge
• Excellent communication, presentation, and interpersonal skills, with the ability to build rapport and trust quickly
• Strong negotiation, closing, prioritization, and time management skills to effectively manage workload and meet deadlines
• Experience with sales engagement platforms (e.g., Salesloft, Outreach) and LinkedIn Sales Navigator is a plus
• Understanding of (or willingness to learn about) data protection regulations (e.g., ISO 27001, GDPR, HIPAA) and commitment to confidentiality

Travel requirements

• This role requires moderate travel, including domestic and international
• A valid driver's license or passport may be required

what we offer

• Competitive base salary and uncapped commission structure
• Comprehensive benefits package (health, dental, vision, 401k, etc.)
• Opportunity to work with a cutting-edge team and innovative solutions that make a real impact on clinical research
• Supportive and collaborative team environment
• Ongoing training and professional development opportunities

  
  

Base salary range: $50,000–$70,000 annually

Salary is always based on the unique set of skills, knowledge, and experience a candidate brings to the position.

At Crowley Webb, we believe that a mix of different experiences, backgrounds, and opinions makes for a healthier work environment and ultimately, better work. For this reason, we actively seek to build a more diverse and inclusive employee base by participating in racial equity training as well as exercises organized by our active, employee-led DEI committee. We do not discriminate due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state, or local law. We are an Equal Opportunity Employer.

Job Description

Job Description

Job Profile

Job Title: Business Development Manager

Location: Buffalo, NY (Hybrid)
Hire Type: Full-Time
Compensation: $60-75k+base salary target plus uncapped commission
Work Model: In person and out in the community

Nature & Scope

Positional Overview

Are you an energetic, people-focused professional ready to drive growth and build meaningful connections? Our client, a nationally recognized, award-winning law firm based in Buffalo, NY is seeking a Business Development Manager to join their dynamic team. This is a unique opportunity to contribute to our firm’s continued growth while advancing your own career in a collaborative, high-potential environment.

Role & Responsibility

Tasks That Will Lead To Your Success

• Represent the firm in the Buffalo community, serving as the face of the firm at events and meetings to build and strengthen relationships.
• Partner closely with firm leadership and the marketing team to expand visibility, develop referral relationships, and increase qualified leads through strategic outreach.
• Create and implement community engagement strategies and promotional campaigns to boost participation in firm-sponsored events and initiatives.
• Conduct consistent outreach to medical providers, business owners, and community partners to build and maintain a strong referral network.
• Track outreach efforts, maintain referral activity records, and monitor follow-up schedules to ensure momentum and effectiveness.
• Support budget tracking and help analyze the ROI of relationship-building and outreach initiatives.
• Collaborate with the marketing team to develop and share relevant content across social media platforms.
• Coordinate volunteer activities and community service projects.
• Attend and assist with the execution of firm-hosted events, ensuring a welcoming, professional atmosphere.
• Collect and analyze feedback from community stakeholders to inform future outreach efforts.

Skills & Experience

Qualifications That Will Help You Thrive

• Proven experience in business development, sales, event planning, or community engagement.
• Strong written and verbal communication skills; comfortable with public speaking and on-camera representation.
• Highly motivated, proactive, and adaptable, including availability for occasional evening or weekend events.
• Positive attitude with the ability to collaborate effectively across teams.
• Demonstrates the firm’s core values: Winning, Always Ready, Professional, Precision, High-Level Communication, Accountability, and Service.

• Flexible Work Hours: Standard M–F schedule with summer hours and flexibility to accommodate community events.
• Prime Location: Modern, newly renovated downtown Buffalo office with free onsite parking.
• Career Growth: Clear pathways for advancement within a fast-growing firm.
• Engaging Work Culture: Team-building events, happy hours, and a collaborative environment that values balance and recognition.
• Comprehensive Benefits: 100% coverage for medical and dental (single plan), life insurance, AD&D, short- and long-term disability options, vision insurance, accident insurance, 401(k) with firm contribution, generous PTO, and regular team recognition awards.
• Structured Onboarding: Supportive training program designed to set you up for success from day one.

Job Description

Job Description

Salary: $60,000$5,000 DOE + commission and bonuses based on performance and firm profitability

We are hiring a Business Development Manager to join our growing team.

What we do.

Richmond Vona, LLC is a personal injury law firm located in Buffalo, NY, thats changing the game for both client and employee experience. Were setting a new standard in how personal injury law is practiced and delivered. Our mission is to provide a superior level of service to our clients through personal connection and continuous communication, while also creating a high potential, rewarding workplace for our dedicated team.

Weve been recognized as one ofInc. 5000s Best Workplaces in America and named one of the Fastest-Growing Private Companies ranking as the 4th fastest-growing law firm in the country.Locally, weve also been honored as aBuffalo Business First Best Places to Work . These awards reflect our commitment to building something different for both our clients and our people.

This is a rare opportunity to be part of a different kind of law firm one that values communication, precision, and people and offers tremendous opportunity for professional growth and fulfillment.

Who we are looking for.

We are looking for a proactive, people-oriented professional with experience in sales, event planning, community outreach, and client relationship management. The ideal candidate is confident managing external communications, building referral networks, and representing our brand in both professional and informal settings. This person will take initiative and play a key role in driving the firms continued growth through visibility and connection in the community.

We have an excellent team in place and are committed to ensuring that our next hire aligns with our firms core values of Winning, Always Ready, Professional, Precision, High-Level Communication, Accountability, and Service. We are dedicated to providing our team with the tools and support they need to succeed.

Responsibilities:

• Represents the organization in the community, including at individual community events, acting as the face of Richmond Vona and engaging with the public to foster positive relationships.
• Work closely with the firm's leadership and marketing teams to build visibility, develop and strengthen referral relationships, and increase lead flow through consistent outreach and strategic presence in the community.
• Develop and implement outreach strategies to increase community engagement and participation in programs and events.
• Perform weekly outreach to medical providers and other business owners to develop, strengthen and maintain a referral network that drives qualified leads and supports firm growth.
• Maintain detailed records of outreach and relationship-building efforts, including referral activity and follow-up cadence, to ensure consistency and momentum.
• Support tracking of outreach budgets and help evaluate the ROI of external outreach and relationship-building efforts.
• Create and distribute promotional materials, including flyers, brochures, and other branded collateral.
• Work closely with our marketing team to ensure relevant social media content is being created and published.
• Coordinate volunteer activities, ensuring support for community projects and events.
• Attend and support execution of firm-sponsored events and activations, ensuring a professional, welcoming experience for community members and partners.
• Gather and analyze feedback from community members to inform future projects and improve community satisfaction.

Qualifications:

• Experienced in sales, cold calling, social media outreach, and community engagement.
• Excellent written and oral communication skills.
• Exceptional work ethic, high motivation, and flexibility including comfort with attending events outside standard business hours as needed.
• Positive attitude and ability to work well with a variety of other people.
• Experience in public speaking and/or being on camera.
• Embodies our core values: Winning, Always Ready, Professional, Precision, High-Level Communication, Accountability, and Service.

What we offer that is different.

• Work hours: Generally MF, 95, with built-in flexibility and summer hours to support balance and well-being. However, success in this role requires the flexibility to attend events and build relationships as opportunities arise including occasional evenings and, rarely, weekends.
• Location: Beautiful newly renovated office space located downtown (parking available onsite, at no charge). This role includes regular travel throughout the Buffalo area for outreach and events, so reliable transportation is required.
• Compensation: Base salary of 60,000 75,000, depending on experience, plus commission and bonuses tied to individual performance and firm profitability. We provide clear opportunities for growth and conduct regular performance reviews.
• Work culture: We are highly growth and team oriented, which means that although we believe in working hard together, we also prioritize celebrating that effort and progress. Weve built a beautiful, fun, and comfortable workspace for our staff to enjoy each day, and we have regular in-office and offsite team building events and happy hours to ensure we are keeping it all in perspective.
• Career opportunities: We are growing rapidly and joining us at this stage offers the opportunity to grow alongside the firm. As we expand, new roles and opportunities frequently arise. If youre eager to learn and take on new challenges, we will support and encourage your development.
• Generous benefits: Includes 100% coverage of a single plan for medical and dental insurance, life insurance, AD&D, as well as short-term and long-term supplemental disability. We also offer vision insurance, accident insurance, a 401(k) with firm contribution, weekly and monthly team awards and recognition, summer hours, free onsite parking, and abundant paid time off. Our benefits package is regularly re-evaluated and continues to grow as part of our mission to provide an exceptional experience for both clients and team members.
• Supportive onboarding and training: We provide a structured training program designed to help new hires settle in, feel confident, and gain independence in their role. You wont be left to figure things out alone our process is built to ensure you understand whats expected and feel comfortable asking questions as you learn.

Job type: Full-time

Salary: 60,000- 75,000 base salary depending on experience, plus commission and bonuses tied to individual performance and firm profitability.

Location: Buffalo, NY 14204
Must reliably commute or plan to relocate before starting work.

Work location: In person and out in the community.

This is a unique, high-potential opportunity with a firm that values a positive, rewarding workplace culture. To be considered, please apply directly on our website at where youll be prompted to upload your resume and cover letter as PDF documents. Applications submitted through LinkedIn, Indeed, or other platforms will not be reviewed.

Job Description

Job Description

Business Development Manager
Location: Buffalo, NY (Remote, with regular client site visits in the Buffalo area)
Salary: $70,000–$75,000 base + commission

Role Summary
Our client is looking for a high-energy, results-driven Business Development Manager to take ownership of growing their market. This is an ideal role for a true hunter — someone who thrives on identifying prospects, opening doors, and closing deals. You’ll be joining a supportive and fast-paced environment where initiative is rewarded, and high performance can lead to expanded responsibilities or career growth.

While the company provides support and resources, success in this role comes down to grit, creativity, and relentless drive. If you’re motivated by closing new business and building long-term client relationships, this is a chance to make a real impact.

Required Qualifications

• 5+ years of B2B sales experience with a strong hunting mentality

• Bachelor’s degree in Sales, Marketing, Business, or equivalent experience

• Proven ability to generate and close new business opportunities

• Skilled in prospecting, cold outreach, and strategic follow-up

• Familiarity with CRM systems (Salesforce), LinkedIn, and prospecting platforms

• Excellent communication and presentation skills

Desired Qualifications

• Experience in contract services, facilities, or service-based sales models

• Knowledge of account profitability, proposal development, and client onboarding

• Comfortable working independently while collaborating with cross-functional teams

• Competitive, goal-oriented, and energized by growth

EEO Statement
Our client is proud to be an Equal Opportunity Employer and is committed to creating an inclusive and diverse environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

Apply now to be considered
If this sounds like the kind of challenge you’re ready to take on, apply now to be considered.

Join to apply for the Market Manager Business Development role at Moog Inc.

2 days ago Be among the first 25 applicants

Join to apply for the Market Manager Business Development role at Moog Inc.

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

Job Title

Market Manager Business Development

Reporting To

Manager, Reg. Sales

Work Schedule

Onsite Buffalo, NY

Moog Industrial Group is seeking a Market Manager Business Development. You will report to the Regional Sales Manager in East Aurora, New York.

You will be responsible for business development and business capture efforts for the Industrial Group predominantly in the North America region. You will develop business models to exploit products and services and solutions with key strategic customers (both existing and new), development of new markets and customers for existing technologies, and broadening the groups sales opportunities through management of product launches and key initiatives across multiple sales channels.

You will play a key role in supporting entity strategy development through a strong understanding of customer and market drivers that influence our technology and products. Further responsibilities for internal communication & processes that enhance win probabilities and ensure world-class customer satisfaction.

As a Market Manager, Your Responsibilities Will Include

• Create and reinvent business models to exploit existing Moog products, services and solutions with new and existing customers.
• Define, develop, manage and implement market & tactical business strategy for short and mid-term growth.
• Collaborate with Growth and Marketing teams to infuse leads and prospects into the organization and analyze metrics to determine effectiveness.
• Oversee implementation of targeted selling strategies and provide feedback to improve process.
• Supervise Voice of Customer (VOC) interview and data collection programs.
• Plan and direct product launches and sales campaigns to achieve identified targets.
• Build effective Moog value propositions
• Understand and monitor the industrial key accounts, markets and competitors.
• Analyze product life cycles and develop programs to maximize profitability in all phases.
• Participate in tier meetings representing sales team interests in cross-functional settings.
• Prepare and present on complex topics internally and externally (conferences, associations, trade shows). Comfortable public speaker with excellent PowerPoint skills.
  
  

To be considered for a Market Manager here's what you'll need to bring with you:

• Bachelors Degree in Engineering or related degree.
• Masters Degree in Business preferred, but not required based on candidate experience.
• Continuing education in strategic / targeted selling a plus.
• Minimum of five (5) years experience in sales/account management role.
• Minimum of five (5) years operating in above the funnel activities, marketing, lead generation/management, Customer Relationship Management (CRM) or similar.
• Performed in strategic business development role, experienced in the development of strategic business and sales plans with engineered products and services for a manufacturing company.
• Served in a technical capacity as an application engineer, product marketing or product line manager.
• Excellent verbal and written communication skills.
• Strong business acumen
• Solid technical foundation. Able to comprehend highly technical subject matter and how to leverage technology into a competitive advantage.
• Team player and facilitator striving to obtain the best end result through contributions by others.
• Self-starter mentality comfortable forming focus from ambiguity.
  
  

How We Care For You

• Financial Rewards: great compensation package, annual profit sharing, matching 401k and the ability to participate in Employee Stock Purchase Plan, Flexible Spending and Health Savings Accounts
• Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance
• Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (EAP) and other supplemental benefit coverages
• Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs
• Collaborative and Welcoming Workplace: Inclusive culture rooted in our values, enhanced by Employee Resource Groups, and team-building activities.
• Additional site-specific benefits may be offered
  
  

LI-MB

Salary Range Transparency

Buffalo, NY $135,000.00$65,000.00 Annually

Salary Range Disclaimer

The base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits.

This position requires access to U.S. export-controlled information.

EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran

Moog is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at . Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Business Development and Sales
• Industries Aviation and Aerospace Component Manufacturing

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By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Vice President Business Development
As a Vice President Business Development at Sedgwick, you'll have the opportunity to take on new challenges and help solve complex problems for the world's best brands.
+ Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world's most respected organizations.
+ Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
+ Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.
+ Take advantage of a variety of professional development opportunities that help you perform your best work, grow your career and your profile.
+ Enjoy flexibility and autonomy in your daily work, your location, and your career path.
+ Build a meaningful career that will take you places with the ability to travel and deploy at a moment's notice.
+ Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
**PRIMARY PURPOSE OF THE ROLE** **:** To expand and enhance the company's top line through diligent relationship building and maintenance with prospective clients across an area; to identify and address prospective and existing client opportunities for marketing the company's programs; and to ensure sales goals, objectives and profit margins are met.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
**ESSENTIAL RESPONSIBILITIES MAY INCLUDE**
+ Identifies, develops and maintains internal and external relationships/partnerships.
+ Builds relationships with prospects.
+ Facilitates the development of new partnerships and the company; facilitates and remains involved in the implementation process ensuring a smooth transition of new client programs.
+ Develops the detailed knowledge of individual prospect operations targeting specific needs which may be opportunities for marketing company programs.
+ Ensures the identification of expertise required addressing individual prospect requirements; identifies resources for prospect solicitation and service teams.
+ Utilizes the appropriate national resources to facilitate responses and pricing for RFPs, proposals, and presentations.
+ Manages the design of service programs ensuring client need fulfillment.
+ Develops and implements an annual sales and service plan including identification of potential client prospects, their needs, and the methodology of presenting company's ability to fulfill those needs.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Travels as required.
**QUALIFICATIONS**
Education & Licensing: Bachelor's degree from an accredited college or university required. Bachelor's degree with major in Business Administration, Finance or Risk Management preferred. Licenses as required. Possession of, or progress towards, CPCU and/or ARM designation required.
Experience: Ten (10) years of relationship building in the claims management or risk management area or equivalent combination of education and experience required.
Skills: Excellent oral and written communication, including presentation skills, excellent interpersonal skills, PC literate, including Microsoft Office products, strong organizational skills, excellent negotiation skills
**TAKING CARE OF YOU**
+ Career development and promotional growth opportunities
+ A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more
**NOTE** **:** Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
_As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($145,000 USD - $170,000 USD plus_ _bonus eligibility)_ _. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits._
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**

Job Description

Job Description

THE BUSINESS DEVELOPMENT CENTER REPRESENTATIVE is responsible for maintaining client relationships and identifying customer opportunities. The BDC representative is often the first point of contact for current and potential customers.

Some skills that are useful for a BDC agent include: Excellent communication skills, Basic computer skills, A friendly and outgoing demeanor, Ability to work in a technology-oriented environment, and Industry-specific knowledge.

ESSENTIAL DUTIES: Essential Duties include the following. Other duties may be assigned.

• Greet and welcome customers entering the sales or service reception area, in a genuinely friendly and courteous manner.
• Greet and welcome customers calling in for sales or service in a genuinely friendly and courteous manager while directing to the appropriate party or making the customer a service appointment.
• Direct the customer to the customer lounge or to the appropriate advisor.
• Provide waiting customers updates on completions.
• Provide waiting customers with food and/or beverage.
• Alert management immediately to any customers in need of assistance.
• Work with waiting room clients on leaving positive reviews online (Google, Yelp) during service visit.
• Ensure the lounge and service reception area appears pleasing and neat to clients.
• Assist the service sales staff in answering overflow status phone calls or simple service questions when advisors are already with clients. (Phone, email or in person)
• Using software tools and systems to focus on the needs of current clients including after service satisfaction, appointment rescheduling, contacting special order part clients when parts have arrived, making service appointments, contacting clients who have not utilized their pre-paid maintenance contracts, etc.
• Contact those clients and try to get them back into the dealership.
• Communication: Handle inbound and outbound calls, and respond to customer website requests
• Data management: Log customer comments and information, and update customer changes in the database
• Communicate with Sales Department when clients in service show interest in replacing their current vehicle or have questions regarding warranty, lease extension, etc.
• Attend training classes as directed by management.
• Maintains high customer satisfaction standards.
• Maintains a professional appearance.
• Keeps work area clean.

Supervisory Responsibilities None

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must pass pre-employment drug test.
• Team oriented and works well with fellow coworkers.
• Attention to detail, excellent organizational and time management skills.

Job Type: Part- time

• Some weekdays and Saturdays. Some all-day shifts and afternoon shifts

Pay: Hourly plus bonus pay . $16.50 to $17.00 based on experience.

• Employee discount
• Health insurance Paid time off

Job Description

Job Description

Business Development - Mandarin Speaking
About HungryPanda

Headquartered in London, the UK, HungryPanda is a specialist food delivery platform to providing authentic Chinese food and groceries to Chinese compatriots and students abroad since its establishment in 2017.

Business Development

Main Duties and Responsibilities

• Identify and recruit potential merchants (restaurants, stores, etc.) to join our platform, presenting our product offerings and services to drive onboarding and successful partnerships.
• Conduct frequent in-person visits to merchants in target areas to pitch cooperation, negotiate partnership agreements, and complete onboarding procedures.
• Maintain and strengthen long-term merchant relationships by providing regular business support, conducting routine visits, and addressing operational or service-related concerns.
• Work closely with each onboarded merchant to develop customized platform strategies, help optimize their performance, and grow order volume and Gross Merchandise Volume (GMV).
• Propose and coordinate promotional campaigns or value-added services in collaboration with the Marketing team to increase merchant exposure and transaction frequency.
• Continuously manage and update merchant backend data and settings to ensure smooth operations, accurate information, and performance tracking.
• Monitor market trends, gather merchant feedback, and provide actionable insights to support business decision-making and product improvement.

Job Requirements

• Fluency in Mandarin Chinese  is required; proficiency in English is a plus.
• Previous experience in B2B sales , merchant acquisition , or offline business development  is highly desirable.
• Familiarity with the food delivery industry , local retail , or internet platform operations  is a strong advantage.
• Strong interpersonal and negotiation skills; confident communicating and building trust with business owners.
• Ability to work independently, manage field visits efficiently, and close deals under pressure.
• Highly organized with solid time management , project coordination , and problem-solving  abilities.
• A team player who can work cross-functionally with Marketing, Operations, and Product teams.

主要职责

• 寻找并招募潜在的商户（如餐厅、门店等）入驻平台，向其介绍公司的产品和服务，促成合作关系的建立；
• 频繁前往目标区域的商户进行面对面洽谈，推动合作意向，谈判合作协议，并完成入驻流程；
• 通过定期拜访、日常支持和问题解决，与商户建立并维护长期稳定的合作关系；
• 针对已入驻商户制定个性化平台运营策略，协助其优化平台表现，提升订单量和销售额（GMV）；
• 与市场团队协作，为商户策划推广活动或增值服务，提升品牌曝光与交易频次；
• 持续更新和管理商户后台设置，确保操作顺畅、信息准确，并可追踪业绩表现；
• 密切关注市场动向，收集商户反馈，提供可落地的建议支持业务和产品优化。

任职要求

• 中文流利，能基本使用英文沟通者优先；
• 有B2B销售、商户拓展或线下BD相关经验者优先；
• 熟悉本地生活服务、餐饮外卖、电商平台运营者优先考虑；
• 具备出色的人际交往和谈判能力，擅长与商户建立信任关系；
• 能独立工作，高效完成拜访及签约任务，并能承受一定工作压力；
• 具备良好的时间管理、项目协调和问题解决能力；
• 具备团队合作精神，能与市场、运营、产品等多部门协作。

Job Type: Full-time

Salary: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

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