What Jobs are available for Support Staff in Boise?

Job Description
**Position Purpose:**
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

**Become a part of our caring community and help us put health first**
With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.
The Manager, Sales Support plays a vital leadership role in enabling sales success and operational efficiency across the field sales organization. This role is responsible for managing a team of Sales Support Professionals, partnering with regional and channel leadership, and aligning cross-functional support across compliance, operations and other HQ partners. This individual supports effective execution of sales strategies and drives continuous process improvement to maximize field productivity and performance.
**Primary Duties and Responsibilities:**
Strategic Sales Support
+ Serve as the lead point of contact for field execution of strategic initiatives.
+ Support field execution of channel initiatives, product launches, and training deployments.
+ Guide field teams through workflows and escalate issues when necessary.
+ Support the deployment of career field channel initiatives to drive regional performance. Operational Execution & Performance Management
+ Lead sales operations activities such as territory alignment, resource allocation, and performance reporting.
+ Prepare reports and presentations for sales leadership, including performance dashboards and forecasts.
+ Leverage in-market data to identify trends, opportunities, and risks, and translate insights into action.
+ Standardize processes to drive consistent, efficient field execution. Cross-Functional Collaboration
+ Work closely with teams across Marketing, Compliance, Sales Training, Product, Reporting & Analytics, and HR.
+ Ensure alignment and communication between corporate functions and field sales teams.
+ Act as a liaison to internal channel leadership teams and, when needed, external vendor partners or agencies to support field initiatives. Team Leadership & Development
+ Recruit, hire, and onboard Sales Support Professionals.
+ Provide coaching, performance management, and career development to direct reports.
+ Establish team goals, track performance metrics, and drive accountability
+ Create a culture of engagement, continuous improvement, and high performance.
Key Internal & External Interactions: Internal Stakeholders:
+ Sales Leadership: Regional VPs, Market Directors, Sales Managers
+ Channel Strategy & Ops: Strategy and Operations Teams
+ Marketing: Local Marketing Teams
+ Operations & Compliance: Process Improvement Teams, Compliance Analysts
+ Training & Enablement: Sales Trainers, Learning & Development
+ Analytics & Reporting: Business Analysts, Reporting Managers
+ HR & Recruiting: Talent Acquisition, Field HR Partners
**Use your skills to make an impact**
**Required Qualifications:**
+ Minimum 5 years of experience in sales operations, field support, or sales strategy roles
+ Minimum 2 years in a people leadership or managerial capacity
+ Strong organizational and project management skills
+ Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Power BI)
+ Proficiency in CRM tools (e.g., Salesforce)
+ Excellent verbal and written communication skills
+ Demonstrated experience using data to drive business decisions
**Preferred Qualifications:**
+ Bachelor's degree in Business, Marketing, Communications, or related field
+ Experience working in a large matrixed organization
+ Knowledge of healthcare or insurance sales
+ Change management or process improvement certification
+ Experience leading or supporting sales transformation or GTM initiatives
**Additional Information**
**Virtual Pre-Screen**
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a HireVue interview. In this interview, you will listen to a set of interview questions over your phone or text and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from with instructions on how to add the information into your official application on Humana's secure website.
**Work-At-Home Requirements**
At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$94,900 - $130,500 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline:
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

Support Center Specialist
Location:
Boise, ID, US,
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
**Summary**
This role will receive, document, research, coordinate and respond to routine and non-routine inquiries from internal and external contacts related to a variety of Accounts Payable operations. The Support Center Specialist educates and assists internal (Simplot business) and external customers (suppliers) as it relates to invoice statuses, payment inquiries, remittances, and other Accounts Payable related topics.
**Key Responsibilities**
+ Receive, monitor, and solve all AP related inquiries via phone / voicemail & email in a timely manner. This includes, but is not limited to:
+ Review of vendor statements
+ Analyze request for potential escalation to L2
+ Assist with resolution regarding urgent or escalated inquiries
+ Assist with returned checks
+ Assist internal customers with updates to AP software access
+ Assist with maintaining departmental procedure, process and work instruction documentation
+ Run periodic reports as requested
+ Comple miscellaneous tasks as needed
**Typical Education**
Bachelor's Degree (B.A. or B.S.) from 4 year college or university
**Relevant Experience**
+ 3+ years related experience and/or training
+ Attention to Detail: Accurate data entry and spotting discrepancies are critical when reviewing invoices and payments
+ Communication Skills: Strong verbal and written communication skills are essential for interacting with vendors, suppliers, and internal departments to resolve issues and clarify information
+ Time Management: The ability to manage time efficiently to meet deadlines and prioritize tasks is key in a fast-paced customer support environment
+ Problem-solving: AP Support members often encounter complex inquiries, which require analytical thinking and resourcefulness to resolve
+ Collaboration: Working closely with direct team members as well as other departments such as Procurement, EDM, HR Solutions, Finance, and Document Processing, requires a collaborative mindset and good interpersonal skills
+ Adaptability: AP processes may change due to system updates or policy changes, so being flexible and open to learning is important
+ Customer service orientation: Ensuring that vendors and internal stakeholders have a positive experience when dealing with AP queries or issues is crucial for maintaining good relationships
+ Organizational skills: The ability to stay organized while handling multiple email inquiries, phone calls, & tasks helps maintain efficiency and accuracy
+ Discretion and confidentiality: AP team members, including Support, handle sensitive financial information, so maintaining confidentiality and handling information responsibly is essential
+ Emotional intelligence: Managing stress, staying calm under pressure, and handling conflicts with vendors or colleagues in a professional manner is important in this role
**Other Information**
**Job Requisition ID** : 24003
**Travel Required** :
**Location(s)** : Simplot Headquarters - Boise
**Country:** United States
***The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status. ***

**Overview**
We are currently looking for a Propane Support Technician to be responsible for inspecting, maintaining and filling cylinders, as well as, performing general facility maintenance to ensure order and compliance with safety standards.
**Responsibilities**
+ Prepare cylinders and tanks for refurbishing and inspect, maintain and recertify cylinders
+ Help load and unload trucks and unload railcars if applicable
+ Assist with fuel and asset inventory quality and control
+ Fill cylinders for employees and customers
+ Keep facility, equipment, and tanks clean and organized
**Why join the Suburban Propane team?** Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
+ Medical, dental, and vision (eligibility after just 30 days of employment)
+ Paid time off that increases with tenure
+ A 401(k) with company match and immediate vesting
+ A new employee training program and many opportunities for continued learning and career development
+ Disability and life insurance
+ Employee recognition program
+ Generous tuition assistance program
+ Propane discounts
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: .
**Qualifications**
+ Clean driving record with a valid Class A or B Commercial Driver's License with HAZMAT, tanker, and air brake endorsements as well as a valid Medical Examiner's Certificate allowing for operation in interstate commerce preferred but not required
+ Ability to lift 50 to 75 lbs.
+ Willingness to work outside in all weather conditions.
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) **_Suburban Commitment_** - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) **_SuburbanCares_** - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) **_Go Green with Suburban Propane_** - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit .
_It's an amazing time to become a part of our team as we expand our national footprint and_ _make strides toward a sustainable, clean energy future!_
**Applications will be accepted until the position is filled.**
**As part of our pre-employment hiring process, background checks and drug screens are performed.**
**For more information about our hiring process, please visit:** ** Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance._
_In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:_ ( )
Email to a friend
**Need help finding the right job?**
We can recommend jobs specifically for you!
**Job Location** _US-ID-Boise_
**Posted Date** _1 week ago_ _(10/22/2025 2:29 PM)_
**_Job ID_** _ _
**_Category_** _Technicians_
**_Position Type_** _Full-time Regular_

**We believe in the power and joy of learning**
At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
**Our culture values inclusion, engagement, and discovery**
Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see are seeking a dedicated and meticulous Sales Support Specialist (SSS) to join our dynamic team. This unique position supports our sales representatives in both operational and digital capacities. Key responsibilities include aiding with administrative tasks, providing exceptional customer care, troubleshooting technical issues, and optimizing digital platforms.
The ideal candidate will thrive in a collaborative environment, possess strong communication skills, and have a passion for customer care and results. This role offers an excellent opportunity for individuals interested in gaining customer-facing experience and considering a future career in sales. If you have remarkable organizational abilities and can manage various projects while providing outstanding service to customers and team members, consider joining our passionate team. This could be the perfect opportunity for you!
**What you'll do:**
+ Support Sales Operations: Help the team with internal requests and daily operations to secure the achievement of the sales effort.
+ Effective Communication: Coordinate and communicate effectively with sales personnel and customers via phone and web conferencing.
+ Maintain Business Relationships: Provide updates on content, support interactions, manage orders, and assist faculty with digital solutions needs.
+ Proficient Use of Technology: Use technology communication tools proficiently to support operations.
+ Build Lasting Relationships: Employ clear, concise, and professional communication to establish and uphold connections with crucial individuals throughout designated accounts.
+ Focus on Digital Journey: Ensure correct digital product setup and fulfillment, focusing on enhancing the digital customer journey.
+ Technical Troubleshooting: Diagnose and troubleshoot reported customer technical issues effectively.
+ Data Analysis: Pull and analyze reports from internal systems to assist with opportunity and territory analysis.
+ Issue Resolution: Help diagnose the root cause of technical issues and navigate organizational processes to achieve resolution.
+ Commitment and Ownership: Follow through on commitments, demonstrate a clear sense of ownership, and take personal responsibility for decisions, actions, and outcomes.
+ CRM Maintenance: Update and maintain the CRM as needed.
+ Collaborative Efforts: Work efficiently with internal and external contacts to support the sales team in achieving sales goals.
+ Other duties as assigned by management.
**Skill you will need:**
+ Associate degree or equivalent experience with a successful record of accomplishment desired; At least two years of successful sales, technical support, customer service, or proven experience preferred
+ Exceptional written and verbal communication skills
+ Strong problem-solving skills with the ability to communicate next steps clearly
+ Highly flexible and adaptable to change
+ Ability to build and maintain strong relationships with key customers
+ Proficiency in PC and Microsoft Office applications
+ Experience working with digital products/applications
+ Demonstrated experience managing business needs and planning
+ Proven track record of independently balancing multiple tasks and priorities
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at or at .
**About Cengage** **Group**
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**Compensation**
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here ( to learn more about our _Total Rewards Philosophy_ .
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$19.00 - $24.00 USD
**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

Our client, a leading organization in the chemical management and data analysis industry, is seeking a dedicated and detail-oriented Data Analyst Support to join their team. As a Data Analyst Support, you will be an integral part of the Chemical Records Management Department supporting data entry, cleanup, and compliance activities. The ideal candidate will demonstrate strong organizational skills, attention to detail, and a proactive approach to problem-solving, which will align successfully within the organization.
**Job Title:** Data Analyst Support
**Location:** Boise, ID
**Pay Range: **
**What's the Job?**
+ Assist in data entry and cleanup of chemical records, including reassigning or removing duplicate materials and CAS records.
+ Maintain and update complex files and record systems, including SAP and other chemical management platforms.
+ Audit chemical records for completeness and compliance with regulatory standards.
+ Support data extraction, documentation, and review processes for regulatory reporting.
+ Help with layout, formatting of data, and writing summary reports to support team objectives.
**What's Needed?**
+ Associate's degree in a science-related field is required; Chemistry-related degrees are preferred.
+ Some or all coursework towards a Bachelor's degree in Chemistry, Chemical Engineering, or Material Science is strongly preferred.
+ At least 3 years of experience working in an office environment is preferred.
+ Strong organizational skills and attention to detail.
+ Ability to work collaboratively within a team and communicate effectively.
**What's in it for me?**
+ Opportunity to work in a dynamic and supportive environment.
+ Engage in meaningful work supporting regulatory compliance and data integrity.
+ Gain valuable experience in chemical record management and data systems.
+ Be part of a company committed to diversity and inclusion.
+ Competitive pay rate aligned with industry standards.
**Upon completion of waiting period consultants are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Vision Plan
+ Health Savings Account
+ Health Flexible Spending Account
+ Dependent Care Flexible Spending Account
+ Supplemental Life Insurance
+ Short Term and Long Term Disability Insurance
+ Business Travel Insurance
+ 401(k), Plus Match
+ Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _- creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent._
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

**Company :**
United Concordia Dental
**Job Description :**
**JOB SUMMARY**
This job works closely with customers and design teams in prioritizing data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support systems will provide information required to make effective business decisions; translates requirements into applications that employ appropriate decision support and reporting tools. Recommends innovative approaches to analytical investigations. Performs modeling of data sources and flows, works with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure delivery of knowledge and information.
**ESSENTIAL RESPONSIBILITIES**
+ Develop and foster internal relationships across the corporation.
+ Provide analytic and consultative support to a broad spectrum of internal customer areas and external business partners.
+ Mentor colleagues with less experience on both the technical and business aspects of project and consultative work.
+ Determine how decision support systems will provide information required to make effective business decisions, translates requirements into applications that employ appropriate decision support and reporting tools.
+ Use broad experience and technical knowledge to propose solutions to complex business problems.
+ Take the lead in driving the implementation of the recommended solutions.
+ Take the lead in defining issues and ideas to be studied as well as the approach (methodological and technical) to be used in addressing studies and projects. Creates and/or develop new methods of analysis, database design and performance measurement or, in some cases, adaptation of existing solutions to new areas.
+ Perform modeling of data sources and flows, work with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure deliver of knowledge and information.
+ Provide assistance and, depending on skill and experience, lead with interpretation of raw data, statistical results or otherwise compiled information, identify follow-up action items and prepare or assist in the preparation of written reports and/or oral presentation of findings to internal and external audiences, customer managers, clinical staff, compliance agencies, group accounts, providers, agent plans, and brokers.
+ Develop and maintain moderate- to extremely-complex computer programs using 4GL programming languages (such as SAS, R, SQL) and other database technology (DB2, Teradata, and Oracle).
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ Bachelor's Degree in Computer/Information Science, Mathematics/Statistics, Economics, or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree
**Preferred**
+ Master's degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering or Operations Research, or related field
**EXPERIENCE**
**Required**
+ 3 years of relevant, progressive experience in Industrial Engineering or Operations Research, or related field (exempted experience requirements effective August 2016)
**Preferred**
+ Experience and demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in a business or clinical environment with direct responsibility for applying technology
**SKILLS**
+ Strong technical skills in the mainframe, PC and Internet-based technologies to be effective and must be comfortable and proficient using large and complex databases.
+ Strong skills using various third-party office and report generation products such as Microsoft Office, Business Objects, Cognos, and Enterprise Guide.
+ Strong communication skills. Must be comfortable presenting findings and offering recommendations to senior management.
**Language (Other than English):**
None
**Travel Requirement:**
0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Office-based
Teaches / trains others regularly
Never
Travel regularly from the office to various work sites or from site-to-site
Occasionally
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$50,200.00
**Pay Range Maximum:**
$91,200.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J

**Your Future Evolves Here**
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you will be responsible for troubleshooting production support issues reported by our clients. You will collaborate closely with other Application Analysts, Technical Analysts, Development teams, and the Account Management team to ensure our clients have everything they need to succeed. You will also work cross-functionally with application users to support their day-to-day needs.
**What You'll Be Doing:**
+ Validate client application and system issues, reproduce steps, identify the source of issues (configuration, data, application), document findings, and triage issues to the appropriate technical team for resolution
+ Partner with new clients to implement the Portal platform according to their specifications within the application's limits
+ Define scope, milestones, deliverables, and success criteria for assigned special projects
+ Participate in software and process design reviews, providing subject matter expertise
+ Organize and coordinate resources to ensure successful delivery of client commitments
+ Lead or participate in regular weekly or monthly status meetings to review and provide updates on known production support issues and initiatives
+ Provide first-level support, including problem replication, triage, and resolution of issues, the majority of which are associated with Standard Operating Procedures (SOPs)
+ Provide accurate and timely resolution of issues, and escalation when necessary
+ Respond to escalations and incidents, providing support toward resolution, and notifying stakeholders of progress during business hours and outside of normal business hours (on-call support)
+ Contribute to writing T-SQL code and tools to assist Level 1 support to diagnose and resolve incidents
+ Perform other duties and responsibilities as requested based on business needs
**Required Experience:**
+ College degree preferred or equivalent experience
+ 3+ years of experience in Healthcare and/or Health Insurance
+ SaaS or web application experience
+ Basic understanding of SDLC (Software Development Lifecycle)
+ Effective communication and negotiation skills
+ Strategic thinker and problem solver
+ Basic knowledge of web development
+ Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights is preferred
+ Experience with Salesforce is preferred
+ Project Management experience is preferred
+ Knowledge of databases, SQL, XML, EDI/x12 transactions is preferred
+ Customer service experience is preferred
To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ** ** **for further assistance.**
The expected base salary/wage range for this position is $28.17 - 30.00. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!

**Overview**
GovCIO is currently hiring for C2E Support Lead to oversee the management of all C2E customer projects. This position will be located in Radford VA, and will be a remote position.
**Responsibilities**
Under direct supervision of Services Management Division Chief, oversees the management of a team of Cloud Architects, System Administrators, System Engineers, and Technical Project Managers who implement, manage, and administer all Common Cloud Environment (C2E) customer projects within the AWS/Azure cloud environments. Reviews all Service Level Agreements (SLA), Addendums, and cost estimates prepared for customer projects. Serves as the principal point of representation and liaison with C2E customers on operational matters and provides day-to-day technical/professional guidance and leadership as appropriate to the area of expertise
**Qualifications**
High School with 8 - 12 years (or commensurate experience)
Required Skills and Experience
+ Clearance Required:Secret
+ 5+ years experience in Computer Science, Information Systems, Engineering, Business, related scientific or technical discipline.
+ Program Management Professional (PMP) Certification or DAWIA Level III in Program Management.
+ Ability to relate to customers in a professional manner.
+ Strong verbal and written communication skills.
+ 5+ years of experience effectively managing multiple large-scale projects.
***PENDING CONTRACT AWARD***
Preferred Skills and Experience:
+ Bachelor's degree in a technical/business discipline or equivalent years of experience managing application development projects.
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $125,000.00 - USD $175,000.00 /Yr.
Submit a referral to this job ( _US-Remote_
**ID** _ _
**Category** _Cyber Security Services_
**Position Type** _Full-Time_