496 Technology jobs in Germantown

Information Technology Administrator

20022 Washington, District Of Columbia Koniag

Posted 8 days ago

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Job Description

Koniag Emerging Technologies (KET) , a Koniag Government Services company, is seeking an Information Technology Administrator to support KET and our government customer in the Metro DC area. This position is for a Future New Business Opportunity.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Koniag Emerging Technologies LLC is seeking a highly skilled and experienced Information Technology Administrator to support the implementation, design, development, and maintenance of various systems and programs across various Department of State (DOS) posts and domestic programs. This role requires a bachelor's degree in computer science, Information Systems/Technology Management, or a related field, along with a minimum of ten years of experience in the technology field and four to seven years of experience conducting administration and maintenance duties.

The Information Technology Administrator plays a crucial role in supporting the implementation, design, development, and maintenance of various systems and programs across various DOS posts and domestic programs. With extensive experience in the technology field and administration and maintenance duties, the successful candidate will contribute to the successful implementation, optimization, and support of critical systems and programs, ensuring their functionality, security, and user-friendliness.

Essential Functions, Responsibilities & Duties may include, but are not limited to:
The Information Technology Administrator will be responsible for the following tasks:
• Aid in implementing various systems ranging from newly established systems at various DOS posts to domestic programs such as Microsoft SharePoint.
• Assist in the design and development of systems and programs, providing technical expertise and guidance.
• Facilitate testing, defect resolution, and user acceptance, ensuring the quality and functionality of the systems.
• Troubleshoot issues when authorized, providing prompt and effective solutions to technical problems.
• Optimize content for indexing and searching, ensuring efficient and user-friendly access to information.
• Create strategies for risk mitigation and contingency planning, ensuring the continuity and security of systems and data.
• related field.

Work Experience, Knowledge, Skills & Abilities:
• A minimum of ten years of experience in the technology field.
• Four (04) to seven (07) years of experience conducting administration and maintenance duties.
• Excellent customer service skills.
• For a position in the U.S., must be a U.S. Citizen or legal U.S. resident; for a position outside the U.S., any citizenship (U.S., Third Country National (TCN), and Local National (LN)) is allowable.
• Assist in describing, planning, and scheduling project deliverables, goals, and milestones, contributing to successful project management.
• Identify and resolve project issues, addressing any challenges or roadblocks in a timely and effective manner.
• Demonstrate strong communication, presentation, and customer service skills, effectively interacting with stakeholders and users.
• Assist in defining resources and schedules for project implementation and completion, contributing to efficient resource allocation and timeline management.
• Other duties as assigned

Education:
• A bachelor's degree from an accredited institution in Computer Science, Information Systems/Technology Management, or a related field.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at or by calling to request accommodation.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
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Information Technology Professionals

20780 Hyattsville, Maryland Delmock Technologies

Posted 8 days ago

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Job Description

Help us make our nation stronger! We are looking for talented IT professionals to help us support the IRS, our long-standing client, with their IT Modernization needs. Seeking professionals to assist with Large Scale Systems Analysis, IT Project Management, Applications Software, Data Management, Network Services, Operating Systems, Policy & Planning, and Security. Analyze the design and implementation of new information systems to help meet business requirements. Consult to help refine and translate functional requirements into programming specifications, as well as test, debug and maintain software programs. Develop & implement major systems to ensure the efficient acquisition, storage and retrieval of data. Develop and implement IT projects, strategies, plans and procedures. investment analysis and control, workforce planning and the development of project evaluation standards. Monitor and manage project resources and activities and identify and analyze IT systems requirements and environments. Use of configuration management tools and processes for software development. Data mining, data warehousing and other data management applications. Plan, design, develop, test, integrate and deploy Web-based applications that interface with existing hardware and software. Install, configure, and maintain large operating systems, including mainframes, system servers and operating system software. We are only able to consider candidates that have an IRS MBI Clearance (or have held one within the last two (2) years.) Our Company: We are a leading HUBZone business in Baltimore, known for delivering sophisticated IT and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations. Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to a top-ranking Federal project support team. At Delmock Technologies Inc, DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.

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Information Technology Specialist

22090 Reston, Virginia SOS International LLC

Posted 8 days ago

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Overview This position is contingent upon award of contract SOS International LLC (SOSi) is seeking an Information Technology Specialist to support a US Government Client. The ITS will ensure appropriate network connectivity, computer hardware, computer software, and IT requirements to accomplish tasks. Essential Job Duties Install, test, and maintain hardware and software systems. Perform system upgrades and configuration of communication systems. Provide IT technical systems and continuous operations and maintenance support. Minimum Requirements Associate's degree in the following field or in a related field (Computer Science, Computer Information Systems, Information Science & Technology Management, Information Systems) OR a similar degree from a technical trade school. 2 years of relevant experience. 2 years of IT customer service work experience. Experience providing IT systems operations and maintenance support. Proficiency with Microsoft Teams, Excel, and Word. Excellent written and oral communication skills, ability to engage collaboratively and effectively in a virtual environment within a diverse team. Strong time and task management skills. Preferred Qualifications Experience supporting the Intelligence Community (IC). Work Environment Candidates must be US-based. Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.

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Information Technology Manager

20811 Bethesda, Maryland Manhattan Strategy Group

Posted 8 days ago

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Job Description


Description
Clearance Requirement: U.S. Citizenship required; eligibility for NASA Public Trust Position Overview:
We are seeking an experienced and strategic Information Technology (IT) Manager to lead the full lifecycle of IT operations, development, and support for NASA's Research and Education Support Services (NRESS) contract. This role is responsible for overseeing a cross-functional team that supports the systems, applications, infrastructure, cybersecurity, and data integrity critical to NASA's research solicitation and peer review programs. The ideal candidate is a seasoned IT leader with deep experience managing enterprise systems and aligning technology strategy with mission needs in a federal contracting environment. Key Responsibilities:
  • Provide strategic, tactical, and operational leadership for all IT services supporting the NRESS contract, including system availability, performance, and compliance.
  • Oversee the development, maintenance, and modernization of custom software platforms, research databases, peer review tools, and internal business systems.
  • Direct IT project teams responsible for system design, integration, documentation, testing, and deployment-particularly in support of NASA's solicitation and peer review lifecycle.
  • Lead IT risk management activities, including threat mitigation, business continuity planning, and adherence to federal cybersecurity frameworks (e.g., NIST SP 800-53, FISMA).
  • Coordinate with internal stakeholders and NASA program staff to assess technology needs and ensure timely delivery of secure, reliable systems.
  • Present proposed system designs and technical solutions for review and approval by NASA stakeholders.
  • Oversee help desk, network operations, and cybersecurity activities to ensure responsiveness and quality user support.
  • Monitor and report on system performance, project milestones, budgets, and risk to internal leadership and government stakeholders.
  • Identify and resolve complex operational or system-level issues across hardware, software, and security domains.
  • Foster a culture of continuous improvement, knowledge sharing, and technology innovation within the IT team.
Required Qualifications:
  • Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field.
  • 15 years of total IT experience, including a minimum of 8 years in an IT management or leadership role.
  • Demonstrated experience leading enterprise-level software development and system integration projects.
  • Proven success managing multi-disciplinary teams and large-scale, client-facing IT initiatives.
  • Strong background in system availability, reliability, security, and compliance within a federal environment.
  • Ability to obtain a NASA Public Trust clearance.
Preferred Qualifications:
  • Master's degree in Information Systems, Computer Science, or related discipline (e.g., MIS, MBA with IT concentration).
  • Experience supporting NASA or other federal science agency programs.
  • Familiarity with research proposal systems (e.g., NSPIRES), peer review workflows, or government grant systems.
  • Certifications such as PMP, CISSP, CISM, or ITIL are highly desirable.
Why Join Us?
This role offers the opportunity to lead a mission-critical technology program in support of NASA's scientific priorities. As the IT lead for the NRESS contract, you will drive innovation, reliability, and service excellence across a portfolio of tools that support national research funding, peer review, and program analysis.
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General Information Technology

22021 Chantilly, Virginia Vets Hired

Posted 8 days ago

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About the job General Information Technology

We are seeking an Information Technology (IT) Lead/Manager, to support our classified customer in Washington, DC. Peraton has been supporting our classified customer for 20 years and has a history of supporting building some of the most important & technically advanced applications.

The Lead/Manager in this lateral position and is focused on program/project management and personnel management in additional to their current customer duties.

Our unique program delivers advanced, technical infrastructure support for our customer and its relative nodes over the world. The team provides Software and System Engineering, Software and System Development and Operations (DevOps) services, Data Science, Big Data and Entity Resolution Engineering services advanced data discovery, analytics, exploitation, and visualization capabilities through application development and tools integration.

The IT Lead Manager in this role is focused on program/project management and personnel management.

The IT Lead/Manager will be responsible for but not limited to:

  • Assist the Program Manager with contract execution and be available to fill in when he/she is not available.
  • Participate and attend corporate functions, such as staffing, financial reporting/forecasting, security, subcontracts, etc. to gain exposure.
  • Manages the staffing through the appropriate hiring, firing, and disciplinary actions in collaboration with HR.
  • Manages and approves employee time-cards.
  • Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process to identify and develop talent.
  • Conduct one on one's with team members. Ensure company goals and objectives are being met by each employee and provide constructive feedback.
  • Excellent communication and interpersonal skills
  • Responsible for providing team members with guidance, instruction, and coaching. This may involve retraining staff members as needed or creating development plans for each individual team member to improve their skillset.
Qualifications

Required Qualifications
  • A current Top-Secret clearance with SCI eligibility and the ability to obtain a polygraph.
  • 10 years of experience, may have supervisory or lead experience.
  • At least two (2) years of experience in a Senior or Lead role.
  • Staffing, planning, and people management.
  • Possess experience in a management capacity.
  • Must have experience with EDAS customer.
Desired Qualifications
  • Current or previous experience working in customer environment.
  • Experience or knowledge of the customer mission and programs.
  • Have great communications skills.
  • Are comfortable with coaching employees.
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Information Technology Specialist

22096 Reston, Virginia SOS International LLC

Posted 1 day ago

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Job Description

Overview **This position is contingent upon award of contract** SOS International LLC (SOSi) is seeking an Information Technology Specialist to support a US Government Client. The ITS will ensure appropriate network connectivity, computer hardware, computer software, and IT requirements to accomplish tasks. Essential Job Duties Install, test, and maintain hardware and software systems. Perform system upgrades and configuration of communication systems. Provide IT technical systems and continuous operations and maintenance support. Minimum Requirements Associate's degree in the following field or in a related field (Computer Science, Computer Information Systems, Information Science & Technology Management, Information Systems) OR a similar degree from a technical trade school. 2 years of relevant experience. 2 years of IT customer service work experience. Experience providing IT systems operations and maintenance support. Proficiency with Microsoft Teams, Excel, and Word. Excellent written and oral communication skills, ability to engage collaboratively and effectively in a virtual environment within a diverse team. Strong time and task management skills. Preferred Qualifications Experience supporting the Intelligence Community (IC). Work Environment Candidates must be US-based. Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.
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Market Information Technology Manager

22107 McLean, Virginia Marriott

Posted 4 days ago

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Job Description

Additional Information This is a Shared Services Position, Located in Tysons Corner, Virginia

Job Number

Job Category Information Technology

Location The Ritz-Carlton Tysons Corner, 1700 Tysons Boulevard, McLean, Virginia, United States, 22102VIEW ON MAP (

Schedule Full Time

Located Remotely? N

Position Type Management

JOB SUMMARY

The IT Manager is responsible for verifying the IT landscape supports the property business goals safely, securely, and effectively. This integral role demonstrates key information technology and computer science skills which enhance escalated support for property IT infrastructure and hardware, including repairs, installations, maintenance of systems for designated property/properties. The IT Manager assists the Area IT Manager to identify and forecast future technology needs and provides input into budgetary proposals for capital expenditures. A key responsibility of the IT Manager is to collaborate with various technology vendors to validate that property IT solutions meet the needs of guests, associates, owners and property leaders.

CANDIDATE PROFILE

Education and Experience

• High school diploma or G.E.D. equivalent; 2-4 years’ experience in Information Technology or related professional area.

OR

• 2-year degree from an accredited college or university in Business Administration, Information Technology, or related major; and 2 years’ experience in related professional area.

• 4-year degree from an accredited university or college in Information Technology, Computer Science, or a related major.

Preferred Qualifications

• Prior hospitality system-related experience, professional certifications desired.

CORE WORK ACTIVITIES

• Manage technology needs within budget targets.

• Assist and/or provide input to IT Leadership for capital expenditures (CAPEX) and department operating budget based on anticipated IT projects and property requirements, including anticipated ROI on technology investments.

• Analyze and assess current IT landscape on property and prepare estimate for necessary technology upgrades and improvements to meet those business needs.

• Evaluate and verify that each area of responsibility is in compliance with appropriate Marriott International Policies (MIPs).

• Implement solutions as directed to resolve IT discrepancies.

• Order required equipment as directed relating to personal computers, telecommunications, local servers and networks, and process vendor invoices.

• Conduct periodic inventories of applications and hardware; prepare reports for property management as requested.

• Analyze and validate that technology assets are secured; document and escalate all identified security risks in accordance with applicable MIP.

• Comply with technology-related vendor contracts.

Building and Sustaining Relationships

• Write and present proposals, analyses, project plans, cost models, etc. in written and/or oral formats.

• Provide customer service to property leadership and associates at dedicated property/properties.

• Respond to inquiries from customers/vendors/peer group.

• Provide detailed status reports as requested, coordinate 3rd party vendor management, and escalation support.

• Ensuring client Technology needs are met

• Assist in disaster recovery and business continuity as it relates to technology.

• Provide technical guidance for assigned locations.

• Escalate support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) & Request Center Processes through Tier Escalation process).

• Provide escalation and guidance to property pertaining to guest & associate internet access requirement.

• Escalate problems as appropriate through direct supervisor, US/Can IT Field and/or Global IT resources.

• Image desktops, install new software applications, apply patches, map drives to appropriate servers and/or networks.

• Move/add/change PCs/peripherals, migrating data when necessary.

• Perform routine desktop backup as scheduled or directed.

• Provide end-user support.

• Confirm technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly audit measures are in place).

• Support unit infrastructure (servers, switches, router, APs etc.) and engage appropriate MI IT and/or vendor resources.

• Assist in creating and maintaining secure server environment. Perform server backups and routine preventative maintenance.

• Provide project support for corporate, regional and property initiatives.

Project Management

• Execute IT Hotel projects and manage vendor installations.

• Conduct quarterly and annual IT audit and provide plan and recommendations to remediate any deficiencies identified during the process.

• Provide guidance on compliance with Marriott IT and Security Standards.

The hourly pay range for this position is $33.94 to $56.25. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Information Technology Specialist I

20022 Washington, District Of Columbia Koniag Professional Services LLC

Posted 8 days ago

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Job Description

KPS

Job ID

KGS is seeking qualified candidates for our open positions, but we will only extend an offer of employment after a candidate applies through the link in our job posting. If you receive a job offer via email only and have not been interviewed by the KGS hiring manager, feel free to contact to verify its validity.

Koniag Professional Services, LLC, a Koniag Government Services company, is seeking an Information Technology Specialist I to support KPS and our government customer in Washington, DC. This position is for a Future New Business Opportunity.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Koniag Professional Services, LLC, a Koniag Government Services company, delivers innovative information technology solutions to support the critical missions of U.S. federal government agencies. Our team of IT professionals brings expertise across various disciplines, leveraging cutting-edge technologies and methodologies to drive operational efficiency and effectiveness.

The Information Technology Specialist will perform a wide range of services to formulate and implement solutions to complex IT problems related to bureau-specific programs. This role will develop sophisticated systems solutions to address the bureau's IT functions and requirements, providing specialized knowledge in areas such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering, and legacy evolution. The IT Specialist will conceptualize, design, construct, test, and implement portions of business and technical IT solutions through the application of appropriate software development life cycle methodologies. Key responsibilities include interacting with bureau managers and staff to understand the business environment, technical context, and strategic direction, defining project scope, plans, and deliverables, analyzing requirements, participating in solution implementations, upgrades, enhancements, and conversions, and preparing technical documentation. The successful candidate will establish and maintain security, integrity, and business continuity controls and documentation.

Education and Experience Requirements:
  • Minimum of 2 years of experience in computer science, information systems, information systems development, information technology, or a related field/environment
  • Experience in database development, analysis, and management
  • Experience in conducting complex analyses of quantitative and qualitative data from various sources and results reporting
Required Skills and Competencies:
  • Excellent computer, computer networks, and database skills
  • Proficiency in statistical data analysis and data management software (e.g., SPSS)
  • Experience migrating data between systems, databases, and networks to Access and/or Excel
  • Ability to develop and implement standard operating procedures (internal controls) for computer networks and databases
  • Expertise in working with various database applications and computer network application packages
  • Strong understanding of statistical and research methodologies
  • Proficiency in Microsoft Office Suite and ability to learn new software and database applications
  • Exceptional organizational and multi-tasking abilities in a fast-paced environment
  • Excellent written and verbal communication skills
  • Strong analytical, critical thinking, and problem-solving capabilities
  • Ability to work independently with minimal supervision and as part of a team
Desired Skills and Competencies:
  • Familiarity or experience working with U.S. foreign affairs agencies and/or international organizations
  • Foreign language skills preferred but not required
  • MCSE, CISSP, and PMP certifications are desirable
  • Knowledge of program administration, oversight, and monitoring procedures

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at or by calling to request accommodation.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
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Information Technology Specialist (InfoSec)

20022 Washington, District Of Columbia Immigration and Customs Enforcement

Posted 8 days ago

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Job Description

Summary

View Common Definitions of terms found in this announcement.

Organizational Location: These positions are located in the Department of Homeland Security, Immigration and Customs Enforcement, Office of the Chief Information Officer, in Washington, District of Columbia.

These are non-bargaining unit positions.

Duties

Help

As an Information Technology Specialist (InfoSec), at the full performance level, you will perform the following duties:

  • Implement higher-level security requirements such as those relating from laws, regulations, and presidential directives.
  • Integrate security programs across disciplines.
  • Develop long-range plans for IT security systems that anticipates, identify, evaluate, mitigate, and minimize risks associated with IT systems vulnerabilities.
  • Resolve integration issues related to the implementation of new systems with the existing infrastructure.
  • Review proposed new systems, networks, and networks software designs for potential security risks.
Requirements

Help

Conditions of employment
  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation.
  • You must successfully pass a drug screen.
  • Males born after 12/31/59 must certify registration with Selective Service.
  • Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
  • Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.
Qualifications

Limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Basic Qualifications: In order to meet basic qualifications for GS-2210 positions, individuals must have IT-related experience demonstrating each of the competencies defined below:
  • Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
  • Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Your application package must demonstrate this experience. Examples of demonstration include:
  • Attention to Detail: Meticulous; thoroughly reviews and proofreads various IT related data/information; dedicates focus to accomplish tasks that are complete, precise, and accurate to a given IT situation.
  • Customer Service: Works with clients and to assess IT needs, provide expert technical information or assistance, resolve complex or non-routine problems, or satisfy expectations; knowledge of available products and services; committed to providing quality IT products and services.
  • Oral Communication: Expresses technical information to individuals or groups effectively, considering the audience and nature of the information makes clear and convincing presentations; listens to others, recognizes potential miscommunication, attends to nonverbal cues, and responds appropriately.
  • Problem Solving: Identifies IT related problems using a variety of materials or sources; gathers and applies technical information to determine accuracy and relevance to moderately complex problems; uses sound judgment to generate and evaluate alternatives; makes decisions or recommendations that influence IT policies or programs and applies new developments to previously unresolved problems.
Specialized Experience:

In addition to demonstrating the basic qualifications listed above, applicants must also demonstrate possession of specialized experience . You qualify at the GS-14 level if you possess one (1) year of specialized experience equivalent to the GS-13 grade level performing duties such as:
  • Applying new information technology security developments to ensure current guidelines are updated accurately
  • Applying project management principles and methods to gain an overview knowledge of future IT enterprise infrastructure
  • Processing engineering concepts to comply with organizational standards
  • Leading implementation activities
  • Assessing new systems design methodologies to improve software quality


Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR (u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Education

This job does not have an education qualification requirement.

Additional information

This announcement is to create an inventory of qualified applicants. Cut-off dates for referral to hiring managers for selection consideration will be established as needed by the agency. The first cut off for consideration is 30 days. Due to high volume of applicants, not all applicants will be considered.

This position is at the full performance level.

E-Verify: DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Suitability: If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation for confidential as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan (similar to a 401(k)); Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

Note: One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

A student loan repayment incentive may be available, in which case a service agreement will be required.



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Market Information Technology Manager

20814 Bethesda, Maryland Marriott

Posted 4 days ago

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Job Description

**Additional Information** This is a Shared Services position, Located in Los Angeles, California
**Job Number**
**Job Category** Information Technology
**Location** SSITEA Shared Service IT East, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The IT Manager is responsible for verifying the IT landscape supports the property business goals safely, securely, and effectively. This integral role demonstrates key information technology and computer science skills which enhance escalated support for property IT infrastructure and hardware, including repairs, installations, maintenance of systems for designated property/properties. The IT Manager assists the Area IT Manager to identify and forecast future technology needs and provides input into budgetary proposals for capital expenditures. A key responsibility of the IT Manager is to collaborate with various technology vendors to validate that property IT solutions meet the needs of guests, associates, owners and property leaders.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or G.E.D. equivalent; 2-4 years' experience in Information Technology or related professional area.
OR
- 2-year degree from an accredited college or university in Business Administration, Information Technology, or related major; and 2 years' experience in related professional area.
- 4-year degree from an accredited university or college in Information Technology, Computer Science, or a related major.
**Preferred Qualifications**
- Prior hospitality system-related experience, professional certifications desired.
**CORE WORK ACTIVITIES**
- Manage technology needs within budget targets.
- Assist and/or provide input to IT Leadership for capital expenditures (CAPEX) and department operating budget based on anticipated IT projects and property requirements, including anticipated ROI on technology investments.
- Analyze and assess current IT landscape on property and prepare estimate for necessary technology upgrades and improvements to meet those business needs.
- Evaluate and verify that each area of responsibility is in compliance with appropriate Marriott International Policies (MIPs).
- Implement solutions as directed to resolve IT discrepancies.
- Order required equipment as directed relating to personal computers, telecommunications, local servers and networks, and process vendor invoices.
- Conduct periodic inventories of applications and hardware; prepare reports for property management as requested.
- Analyze and validate that technology assets are secured; document and escalate all identified security risks in accordance with applicable MIP.
- Comply with technology-related vendor contracts.
Building and Sustaining Relationships
- Write and present proposals, analyses, project plans, cost models, etc. in written and/or oral formats.
- Provide customer service to property leadership and associates at dedicated property/properties.
- Respond to inquiries from customers/vendors/peer group.
- Provide detailed status reports as requested, coordinate 3rd party vendor management, and escalation support.
- Ensuring client Technology needs are met
- Assist in disaster recovery and business continuity as it relates to technology.
- Provide technical guidance for assigned locations.
- Escalate support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) & Request Center Processes through Tier Escalation process).
- Provide escalation and guidance to property pertaining to guest & associate internet access requirement.
- Escalate problems as appropriate through direct supervisor, US/Can IT Field and/or Global IT resources.
- Image desktops, install new software applications, apply patches, map drives to appropriate servers and/or networks.
- Move/add/change PCs/peripherals, migrating data when necessary.
- Perform routine desktop backup as scheduled or directed.
- Provide end-user support.
- Confirm technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly audit measures are in place).
- Support unit infrastructure (servers, switches, router, APs etc.) and engage appropriate MI IT and/or vendor resources.
- Assist in creating and maintaining secure server environment. Perform server backups and routine preventative maintenance.
- Provide project support for corporate, regional and property initiatives.
Project Management
- Execute IT Hotel projects and manage vendor installations.
- Conduct quarterly and annual IT audit and provide plan and recommendations to remediate any deficiencies identified during the process.
- Provide guidance on compliance with Marriott IT and Security Standards.
The hourly pay range for this position is $33.94 to $56.25. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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