73,584 Jobs in Germantown

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Manage large amounts of incoming phone calls

• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Proven customer support experience or experience as a Client Service Representative

• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school diploma

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• High School diploma; additional qualifications will be a plus

The Executive Assistant will be responsible for providing administrative and office management support services for our CFO. He/ she will be responsible for organizing the CFO’s calendar, managing all the Finance and Audit (governance) committee meetings, communicating with senior level staff and Board Members, taking minutes during finance meetings, and managing multiple projects and requests at the same time. The ideal candidate will thrive in a fast-paced environment and take pride in solving problems. He/she will be able to anticipate situations that require action, and exhibit poise and maturity in dealing with sensitive information. Specific Duties: • Manage the CFO’s calendar, and coordinate all internal and external scheduling requests. • Organize various regularly scheduled meetings including departmental, finance and audit (governance) meetings, and act as a liaison for Board Members, etc. • Partner with other administrative staff to coordinate and prepare for meetings, including drafting and distributing meeting agendas, and taking copious notes at the meetings (as requested by CFO). • Provide support to the CFO regarding written correspondence, as well as proper filing of correspondence and other documents, including the handling of all travel arrangements. • Coordinate with other departments within Vital Strategies to maintain the CFO’s action list and follow-up, as well as overseeing smooth work flow and assisting in compiling briefings and reports. • Submit all travel related requests, and prepare travel itineraries and meeting agendas, aswell as briefing materials. Reconcile travel expense reports and submit in timely fashion. • Compile data, verify and organize materials for reports, and assist in preparing reports for presentation.

We are looking for a forward-thinking Digital Assets Purchasing Specialist to lead Enveil’s procurement efforts across a range of digital assets—including digital currencies, blockchain-based assets, datasets, and software licenses. In this role, you will be responsible for evaluating, acquiring, and managing the lifecycle of these digital holdings to support both operational and strategic initiatives.

The ideal candidate has a solid grasp of cryptocurrency ecosystems, digital marketplaces, and licensing frameworks, and is able to navigate the evolving regulatory and technological landscape around digital finance.

Key Responsibilities
• Research, evaluate, and recommend acquisition of digital assets, including but not limited to:
• Cryptocurrencies (e.g., Bitcoin, Ethereum, stablecoins)
• Blockchain-based tokens (e.g., utility tokens, NFTs)
• Licensed datasets, AI/ML training assets, SaaS tools, APIs
• Conduct due diligence and negotiate purchase terms with exchanges, vendors, and decentralized platforms.
• Monitor and assess digital currency market trends, pricing fluctuations, and custody options.
• Ensure secure handling, storage, and internal controls for digital asset transactions and holdings.
• Coordinate with legal, compliance, and finance teams to ensure all transactions align with company policies and applicable regulations.
• Track and report asset performance, risks, and ROI over time.
• Maintain a well-documented inventory and audit trail for all digital asset activities.
Qualifications
• Bachelor’s degree in Business, Finance, Computer Science, or related field; advanced degree or certifications in blockchain/crypto is a plus.
• 3–5+ years of experience in procurement, digital asset management, crypto finance, or related roles.
• Proven experience purchasing, managing, or trading cryptocurrencies or digital financial assets.
• Strong understanding of decentralized finance (DeFi), wallets, exchanges, and blockchain platforms.
• Familiarity with compliance standards (e.g., KYC/AML, SEC, OFAC) relevant to digital currencies.
• Excellent negotiation, contract management, and vendor relationship skills.
• Strong analytical and communication skills; ability to work cross-functionally in a fast-moving environment.

1. Handle a large volume of inbound and outbound calls in a timely manner
2. Follow communication scripts and use knowledge of the company’s products and services to go off-script when necessary
3. Identify customer needs, research issues, resolve complaints, and provide solutions
4. Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team
5. Recommend improvements for systems and processes to boost organizational efficiency
6. Memorize scripts for products and services, and refer to them during calls
7. Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately
8. Identify opportunities for driving sales and revenue of the company’s existing product suite, and seize opportunities to upsell when appropriate
9. Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality
10. Create and maintain record of daily problems and remedial actions taken, using call-center database
11. Leverage data and insights gathered by the call center to recommend and influence process improvements
12. High school degree or equivalent
13. Experience working in a call center or customer-support role
14. Strong active-listening and verbal-communication skills
15. Proficiency in problem-solving
16. Ability to multitask and manage time effectively
17. Expertise in conflict resolution
18. Experience in customer sales

We are seeking a dedicated and customer-focused Chat Agent to join our customer support team. As a Chat Agent, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in real-time.

• Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
• Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
• Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
• Maintain a high level of professionalism and customer service etiquette in all interactions.
• Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
• Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.
• Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
• Collaborate with team members and other departments to ensure consistent and effective customer support.

• High school diploma or equivalent; college degree preferred.
• Excellent written communication skills with a strong command of grammar and spelling.
• Previous customer service or chat support experience is a plus but not required.
• Strong problem-solving skills and the ability to think quickly and logically.
• Proficiency in using computers and familiarity with chat and messaging platforms.
• Ability to multitask effectively and handle multiple chat conversations simultaneously.
• Empathy, patience, and a customer-focused attitude.
• Willingness to work flexible hours, including evenings, weekends, and holidays if required.
• Team player with strong interpersonal skills.
• Ability to adapt to changing processes and technologies.

We are seeking a highly skilled Payroll Manager to take charge of our payroll functions. Your primary responsibility will be to ensure accurate and timely payment of payroll expenses and taxes. Supervising our dedicated payroll team and collaborating with professionals from various departments will be key aspects of your role.

We are looking for an individual who is analytical, methodical, and experienced in payroll administration. A deep understanding of payroll regulations is crucial. Additionally, we value qualities such as integrity, team spirit, and strong organizational skills.

Your ultimate goal will be to maintain compliance, streamline payroll procedures for efficiency, and stay updated with current regulations and best practices.

As our Payroll Manager, you will play a vital role in safeguarding the financial well-being of our organization and ensuring our employees are paid accurately and on time. Join our team and contribute to the smooth and effective operation of our payroll functions.

1. 
   Develop systems to process payroll account transactions (e.g. salaries, benefits, garnishments, deductions, taxes and third party payments)
2. Coordinate timekeeping and payroll systems
3. Oversee processing of payroll changes (e.g. new hires, terminations, raises) and system upgrades
4. Ensure compliance with relevant laws and internal policies
5. Supervise and coach payroll clerks and assistants
6. Liaise with auditors and manage payroll tax audits
7. Collaborate with Human Resources (HR) and accounting teams
8. Maintain accurate records and prepare reports
9. Resolve issues and answer payroll-related questions
10. Proven experience as a payroll manager or similar role
11. Current knowledge of payroll procedures and related laws
12. Excellent understanding of multi-location payroll and taxes
13. Familiarity with payroll software/ HRIS (e.g. SAP, ADP, Kronos) and MS Office (especially Excel)
14. A keen eye for detail
15. An analytical mind and good math skills
16. Outstanding communication skills (written and oral)
17. Organizational and leadership skills
18. BSc/BA in Business Administration, Accounting, Human Resources or related field; professional certification (e.g. CPP, CPM) is a plus.

We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory.

The company will rely on you for having accurate and updated data that are easily accessible through a digital database.

• Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
• Type in data provided directly from customers
• Create spreadsheets with large numbers of figures without mistakes
• Verify data by comparing it to source documents
• Update existing data
• Retrieve data from the database or electronic files as requested
• Perform regular backups to ensure data preservation
• Sort and organize paperwork after entering data to ensure it is not lost
• Proven experience as data entry clerk
• Fast typing skills; Knowledge of touch typing system is strongly preferred
• Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
• Working knowledge of office equipment and computer hardware and peripheral devices
• Basic understanding of databases
• Good command of English both oral and written and customer service skills
• Great attention to detail

• High school degree or equivalent

At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school.

With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.

Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.

Why Powerback?

• Benefits:  We offer Medical, Dental, and Vision plans to Full-Time team members. We offer Dental and Vision to Part-Time team members.
• Paid Time Off : We offer generous paid time off to Full-Time and Part-Time team members.
• Support for New Grads:  Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
• Continuing Education:  Keep growing with free CEUs through Medbridge.
• H-1B Visa & Relocation Assistance:  We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.
• Perks at Powerback:  Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program.

• Title: Physical Therapist
• Location/work environment: In facility
• Reporting structure: Reporting to Director of Rehab

Powerback is proud to offer a comprehensive and unique benefits package for those candidates that are qualified, including health insurance benefits, 401k, paid time off, clinical support network, online CEUs, on-demand pay, Visa or Green Card sponsorship, and more! Select benefits are available to part time and PRN employees as well!

As a Physical Therapist, you help patients get well. You are the person who can bring their power back . In doing this, you will assess patient needs, develop their recovery plans, and deliver physical therapy.

You're a healer and a helper, which is why you got into this line of work.

You're equally adept at addressing the whole patient and seeing them as an individual. You know your goal is the design of a program that will restore, reinforce, and enhance their physical abilities.

You're adaptable to the needs of the patient and can find joy in the variety of the work and the settings.

You're a teammate and are looking for collaboration with your peers, but you're also happy to make referrals to help your patient get the care they need to thrive.

You know that being a Physical Therapist means you're a teacher who can train patients and caregivers on the skills they need to promote independence and productivity.

If this sounds like you, we'd love to meet you!

Powerback Rehabilitation (Powerback) is a new way of delivering recovery, rehabilitation, respiratory, and wellness services to patients across the nation. We deliver an empowered approach to achieving your full potential by providing integrated and individualized solutions. Our reimagined approach to rehabilitation connects directly to the patient experience, which is centered on transforming the road to recovery for everyone and helping patients get their power back. It's patient-centered care that provides a sustainable way of feeling better, moving better, breathing better, and living better.

Working in a company that values growth and understands what it means to be a caregiver is refreshing. Our CEO is a former staff therapist. We offer growth, paths forward, and we are committed to patient-centered care. We are growing, stable, and need people like you, who have a calling to help people thrive.

Isn't it time for you to work with a team where 86% of them know and feel their work makes a difference? So much so, we're certified as a 2023 Great Place to Work.

Now is the time for you to join Powerback.

Powerback has streamlined our hiring process:

1. Applying takes 3 minutes, give or take.
2. You'll hear back from us within 1 business day.
3. If you meet the qualifications, a recruiter will call you for a 10-minute conversation within 2-3 business days, depending on your availability.
4. You will then be presented to the hiring manager
5. The hiring manager will reach out within a business day to schedule the interview.

This all happens within 1-5 business days from the phone screen.

1. After your interview, the hiring manager makes a quick decision. We aim to accomplish this within the week.
2. If the hiring manager wants to move forward, you will hear from us within a business day, because we are excited to get you started!

1. They must have a valid Physical Therapy license in the state(s) of practice, or proof of license and eligibility.

2. They must have a Master's degree in Physical Therapy; or

3. They must have a Master's degree in a Physical Therapy related field in addition to a Bachelor's degree in Physical Therapy; or

4. They must have a Bachelor's degree in Physical Therapy plus 5 years of progressively responsible PT experience.

5. The qualifying Physical Therapy degree earned outside of the U.S. must be evaluated to be the U.S. equivalent to a degree in Physical Therapy.