111 Technology jobs in Schertz

**Overview**
Kimley-Horn is looking for an Information Technology (IT) Analyst to join our San Antonio, Texas (TX) office! This is not a remote position.
**Responsibilities**
In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of the local office and providing IT helpdesk support to end-users across the region/firm.
+ Provide support on our corporate IT Helpdesk
+ Install new printers/copiers/plotters and other office equipment
+ Install and support enterprise applications
+ Perform data maintenance and data archiving
+ Assist with office moves/expansions
**Qualifications**
Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients.
+ Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 years of experience OR
+ Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience
+ Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental
+ Knowledge of Windows Server 2012/2016 printing and file level NTFS permissions
+ Ability to understand Windows 10 and configure and troubleshoot PC level problems
+ Ability to understand basic Windows Active Directory; user accounts and security groups
+ Strong communication, written, and customer service skills
+ High aptitude and willingness to learn new technologies
+ A self-starter that can work with minimal supervision; highly organized
+ Travel (driving) to other offices within the region as needed
**Why Kimley-Horn?**
At Kimley-Horn, we do things differently. People, clients, and employees are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it- that's why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn's placement on the Fortune "100 Best Companies to Work" list for 18 years!
_Key Benefits at Kimley-Horn_
+ Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.
+ Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.
+ Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
+ Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.
+ Professional Development: Tuition reimbursement and extensive internal training programs.
+ Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.
Share this job with a friend ( on social media
_Applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 3 days of being posted._
PleaseCLICK HERE ( to learn more about the potential Benefits you may be eligible to receive with this role.
If you require an accommodation, pleaseCLICK HERE. ( must be legally authorized to work for Kimley-Horn in the U.S. without employer sponsorship. We do not typically sponsor H1-B or any other work visa petitions.**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
**Posted Date** _2 days ago_ _(10/7/2025 1:43 PM)_
**_ID_** _ _
**_Education_** _Bachelor's Degree_
**_Discipline/Focus_** _Information Technology_

**OVERVIEW**
We are currently seeking a **Construction Technology Manager** for our Central Texas Water Division, in Austin, TX.
The Construction Technology Manger will manage collaboration processes and production of deliverables using various construction technology solutions. Includes managerial level responsibilities of consensus building, training, and implementation. Responsible for the management of multiple competing opinions to arrive at a single design or deliverable. Ensures that all opinions are heard and considered while rationalizing the available solutions against cost, schedule, and quality to protect and promote the interests of the company. Maintain positive relationships with all collaborators as they will be made up of design partners, trade partners, joint venture partners, and/or other business units within the organization.
As a fourth-generation, family-owned business, Walsh recruits individuals who are seeking a small company feel with a large company backing. Walsh is a successful fast-growing company at the forefront of technology and is committed to being the employer of choice to our employees and the builder of choice to our customers.
There are many compelling reasons why exceptional people should consider a career with our company:
+ Challenging, complex work
+ Creative and innovative problem-solving environment
+ Supportive, communicative managers who reward hard work
+ Opportunities for growth, training, and development
+ Flexibility in career path & progression
+ Opportunities to work and live all over the United States
**RESPONSIBILITIES**
+ Provide overall leadership to construction technology services including project constructability analysis, coordination activities, quantity takeoffs, conceptual estimates, cost analysis, scheduling, and other communication purposes.
+ Evaluate project design documentation and schedule for project opportunities and risks.
+ Set construction technology services goals at the project level related to process, message, and schedules.
+ Refine existing technical processes and assist in developing, documenting, and implementing new technical processes and services for the successful pursuit and execution of projects.
+ Resolve competing interests among project participants.
+ Produce estimates for construction technology services.
+ Author components of technical proposals and presentations for pursuits.
+ Review the development of graphic communication media for clarity and completeness. Edit content where required.
+ Manage, advise and train less experienced staff.
+ Audit three-dimensional models received from design and trade partners to assess project risks.
+ Construct three-dimensional models for various purposes.
**QUALIFICATIONS**
+ Bachelor's Degree in Architecture, Engineering, Construction Management, or related professional experience.
+ Some travel required. Ability to transport at least 50 pounds. Specific role may require relocation.
+ Minimum of five years of experience in a Construction Technology role or similar external experience.
+ Proficient with some of the following: Three-dimensional modeling, drafting, visual scheduling, graphic design, animation, audio/video production, audio/video editing, LiDAR and SLAM capture, photogrammetry capture and processing, UAS/Drone operations, programming/scripting languages, application development, data structure/analysis, and collaboration tools.
+ Collaboration management; critical thinking abilities; oral, written, and graphic communication skills; and knowledge of construction contract documents are required.
**Division:** Water
**Job Category:** Construction Technology
**Job Type:** Full_time
The Walsh Group, Ltd. Is committed to providing equal opportunity to qualified applicants with disabilities to compete for jobs. To request a reasonable accommodation in completing this application, please contact the Human Resources Department at or
An Equal Opportunity Employer, Disability/Veteran

**Job Family:** Electrification & Automation
**Req ID:**
**Technical Support - Inverter and Energy Storage**
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation!
Transform the everyday with us!
**About Smart Infrastructure - Electrification and Automation:**
The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of todays and tomorrow's power grid of the future. Our comprehensive portfolio meets the growing technical requirements of todays and tomorrow's power grid!
**We are looking for a Technical Support Engineer. This position will be based out of San Antonio, TX.**
**You'll make an impact by:**
This role will work within the Siemens SI EA business unit and will support **Siemens Inverter and Energy Storage product portfolio and includes our Central Inverter and KACO 3-phase String inverter portfolio. This position will be based out of San Antonio, TX.**
+ Provide technical support and troubleshooting assistance to customers after product sales via phone, e-mail, and web for our Central Inverter and KACO 3-phase string inverter portfolio
+ Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
+ Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
+ Build a positive customer experience by working closely with Development, Sales and Quality Assurance
+ Respond promptly and professionally to customer inquiries and complaints
+ Ability to lead high level customer resolution by orchestrating interactions between engineering, research and development, project management, sales, manufacturing and other departments
+ Work with our factories and quality teams to develop and implement corrective and preventive actions
+ Improve departmental processes by reviewing best practices and looking for ways to improve the overall structure through efficiency enhancements and other methods.
+ Provide frequent updates to all stakeholders during the correction steps for the customer
+ Work closely with field service teams and vendors to align on materials and methods of correction
+ Not only provide ownership in driving resolution for our customers in a timely fashion but by also performing in the most cost-effective way to ensure visibility of after delivery cost reduction for Siemens
+ Up to 40% travel to discuss high profile customer issues to ensure customer relations stay positive
**You'll win us over by having the following qualifications:**
_Basic Qualifications:_
+ Bachelor's degree
+ 3+ years' experience working in energy storage, solar, utilities
+ Project Management skills with excellent Business acumen
+ High level computer skill (SAP and/or Salesforce experience a plus)
_Preferred Qualifications:_
+ Strong verbal skills to aid in customer communications
+ Strong leadership skills to bring multiple teams together for resolution identification to complex customer issues
**About Siemens:**
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here ( .
**Our Commitment to Equity and Inclusion in our Diverse Global Workforce:**
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.
$66,220 $113,520
**Organization:** Smart Infrastructure
**Job Type:** Full-time
**Category:** Customer Services

Our client is seeking an experienced and dedicated Technical Support Lead to manage their customer service and helpdesk operations based in San Antonio, Texas, US . This critical role involves leading a team of support specialists, ensuring the timely and effective resolution of customer technical issues. You will be responsible for developing and implementing support processes, training new team members, and escalating complex issues to senior management or engineering teams. The ideal candidate will possess a deep understanding of common software and hardware problems, excellent diagnostic skills, and a proven ability to guide and mentor a support team. Responsibilities include monitoring support ticket queues, analyzing support trends to identify recurring issues, and contributing to the creation of knowledge base articles and self-help resources. You will also be involved in performance reviews for your team, setting individual and team goals, and fostering a customer-centric culture. Strong communication, problem-solving, and leadership skills are paramount. Experience with CRM software, ticketing systems (e.g., Zendesk, ServiceNow), and remote desktop support tools is essential. This role requires a hands-on approach to leadership, with the ability to step in and assist with complex issues when needed. You will serve as the primary point of contact for critical customer escalations, ensuring high levels of customer satisfaction and retention. Your leadership will directly influence the efficiency and effectiveness of our client's technical support function.

Our client is searching for a motivated and experienced Technical Support Lead to manage and enhance their customer support operations. This role is pivotal in ensuring that end-users receive prompt, effective, and high-quality technical assistance. You will lead a team of technical support specialists, providing guidance, training, and performance management to ensure exceptional service delivery. Your responsibilities will include overseeing the resolution of complex technical issues, developing support documentation and knowledge base articles, and identifying trends to implement proactive solutions.

The ideal candidate will possess strong analytical and problem-solving skills, coupled with excellent communication and leadership abilities. You will be responsible for establishing and refining support processes, implementing best practices, and ensuring customer satisfaction. This role involves working closely with engineering and product development teams to provide feedback on user issues and contribute to product improvement. You will also be responsible for managing support queues, prioritizing incoming requests, and ensuring timely escalations. A key aspect of the role will be to foster a customer-centric culture within the support team, driving continuous improvement in service levels. Experience with CRM and ticketing systems is essential. You will also be involved in setting up and managing remote support tools and platforms.

This is a fully remote position, ideally suited for an individual who thrives in a virtual work environment. While the operational base is San Antonio, Texas, US , the work will be performed from your remote location. A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. A minimum of 5 years of experience in technical support, with at least 2 years in a leadership or supervisory role, is required. Certifications such as CompTIA A+, Network+, or ITIL are a plus. Strong knowledge of operating systems, networking fundamentals, and common software applications is necessary. If you are passionate about technology and customer service and possess strong leadership skills, we encourage you to apply.

Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager**
**Job Summary:**
As a Senior Manager in EY's Managed Services practice, you will lead the delivery and transformation of large-scale Information Technology Outsourcing (ITO) engagements. You will be responsible for managing client relationships, driving operational excellence, and ensuring service delivery aligns with contractual commitments and EY's quality standards. This role requires a strategic thinker with deep experience in IT service management, outsourcing governance, and digital transformation.
**Key Responsibilities:**
**Client Engagement & Delivery Leadership**
+ Serve as the primary point of contact for ITO clients, ensuring high levels of satisfaction and trust.
+ Lead the end-to-end delivery of managed IT services, including infrastructure, applications, and service desk operations.
+ Oversee service level agreements (SLAs), key performance indicators (KPIs), and continuous improvement initiatives.
**Strategic Planning & Transformation**
+ Drive innovation and transformation initiatives, including cloud migration, automation, and AI-enabled service delivery.
+ Collaborate with clients to align IT services with business objectives and digital strategies.
**Team & Stakeholder Management**
+ Lead cross-functional teams across geographies, ensuring effective collaboration and performance.
+ Mentor and develop junior team members, fostering a culture of excellence and continuous learning.
**Financial & Contract Management**
+ Manage budgets, forecasts, and profitability of ITO engagements.
+ Ensure compliance with contractual obligations and support contract renewals and expansions.
**Risk & Compliance**
+ Identify and mitigate delivery risks, ensuring adherence to EY's risk management and compliance frameworks.
+ Support audits, security assessments, and regulatory compliance efforts.
**To qualify for the role, you must have**
+ Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; MBA or relevant Master's preferred.
+ 15+ years of experience in IT outsourcing, managed services, or IT operations, with at least 5 years in a senior leadership role.
+ Proven experience managing large-scale, multi-tower ITO engagements.
+ Strong understanding of ITIL, cloud platforms (AWS, Azure, GCP), and service management tools (e.g., ServiceNow).
+ Excellent communication, negotiation, and stakeholder management skills.
+ PMP, ITIL, or similar certifications are a plus.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

Job Title: Project Technology Delivery Manager

Location: San Antonio, TX

Summary:

This is an exciting and fulfilling opportunity with Zachry Groups Projects Technology Systems team. We are looking for a motivated individual eager to contribute and learn. The Projects Technology Delivery Manager is the primary Enterprise Technology contact for Engineering, Procurement, Construction (EPC) projects. The position is responsible for intake of project technology related requests to be solutioned and delivered by Zachry Enterprise Technology. Technology requests may be wide-ranging including but not limited to site connectivity setup, mobile device acquisition, application deployment, system integration, data orchestration, and dashboard development. They will work with project leadership and technology stakeholders to ensure transparency of request intake and solution delivery status throughout the project life cycle. The position will serve as a high-level role supporting technology needs across multiple projects and locations.

Responsibilities:

Facilitate technology delivery for medium to large-scale EPC projects to ensure project technology is delivered in accordance with scope, budget, and schedule defined in project plans.

Oversee project technology requests from inception to completion ensuring all work products are delivered

Prepare and communicate project technology plans and maintain transparency of delivery status throughout the project life cycle.

Ensure project technology scope and budget is defined, controlled and managed through changes

Coordinate activities to obtain appropriate approvals and signoffs for unplanned project work requests

Shephard relationships with operational and technical teams through collaboration and communication with internal and external project stakeholders.

Collaborate with IT, Engineering, Construction, Partners, Subcontractors, Vendors, and Owners to ensure technology requirements are defined, stakeholders are aligned, and solutions are delivered according to expectations.

Define, support, and recommend standards and work practices to enable and govern efficient project technology services collaboration, solution development, and delivery.

Initiate and maintain contact with internal and external clients for clarification, escalation, negotiation and resolution of critical issues.

Other duties, projects, and assignments as assigned.

Required Qualifications:

Bachelors degree or higher in Engineering Technology, Construction Science, Information Systems/Computer Science or similar; relevant experience may be considered in lieu of degree

A minimum of five (5) years experience in multi-discipline projects within the EPC industry in business analysis, systems administration, project management or similar roles.

A strong understanding of EPC project workflow and lifecycle as well as corresponding project data lifecycles.

Working knowledge of project execution systems and integrations, advanced work packaging, and jobsite infrastructure as it relates to EPC projects.

Excellent interpersonal, oral communication, presentation, and writing skills

Excellent organizational, problem-solving and project management skills with the ability to lead non-direct reports

Adept at interpreting complex data, information, and documents with attention to detail and accuracy

Ability to work under pressure, have crucial conversations, and maintain positive working relationships

Ability to manage through a high level of ambiguity and multiple requests from a variety of sources.

Ability to occasionally work off-hours as required to support international partners and job sites as required.

Preferred Qualifications:

Working knowledge of agile methodologies, scrum, or Azure DevOps techniques.

Project Management or Business Analyst certification

Experience with process improvement and facilitation

Working knowledge of software development techniques, methodologies, tools, and best practices

Physical Demands:

Employee will be required to communicate in person or via telephone, email, or other digital communication; Visual acuity (corrected or uncorrected) must allow clear visibility from a distance of 20 inches or less; use of arm/hand steadiness, manual dexterity, finger dexterity, multi limb coordination, oral expression, and comprehension. May be required to lift, carry, and move objects safely.

Moderate domestic and, potentially, some international travel required.

Work Environment:

Will work in a contemporary office space with an open layout. Capable of operating in a fast-paced work environment. Our corporate campus includes an on-site café, fitness center, outdoor fitness facilities, and clinic with a certified nurse practitioner. Office noise will be low and generally consist of neighbors phone-calls, conversations and/or laughter. You can expect people to treat you with friendliness and respect throughout the Zachry campus.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1

#LI-MA2

#DI-

Ref: #195-Precision Zachry

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Job Title: Project Technology Delivery Manager
Location: San Antonio, TX
Summary:
This is an exciting and fulfilling opportunity with Zachry Groups Projects Technology Systems team. We are looking for a motivated individual eager to contribute and learn. The Projects Technology Delivery Manager is the primary Enterprise Technology contact for Engineering, Procurement, Construction (EPC) projects. The position is responsible for intake of project technology related requests to be solutioned and delivered by Zachry Enterprise Technology. Technology requests may be wide-ranging including but not limited to site connectivity setup, mobile device acquisition, application deployment, system integration, data orchestration, and dashboard development. They will work with project leadership and technology stakeholders to ensure transparency of request intake and solution delivery status throughout the project life cycle. The position will serve as a high-level role supporting technology needs across multiple projects and locations.
Responsibilities:
Facilitate technology delivery for medium to large-scale EPC projects to ensure project technology is delivered in accordance with scope, budget, and schedule defined in project plans.
Oversee project technology requests from inception to completion ensuring all work products are delivered
Prepare and communicate project technology plans and maintain transparency of delivery status throughout the project life cycle.
Ensure project technology scope and budget is defined, controlled and managed through changes
Coordinate activities to obtain appropriate approvals and signoffs for unplanned project work requests
Shephard relationships with operational and technical teams through collaboration and communication with internal and external project stakeholders.
Collaborate with IT, Engineering, Construction, Partners, Subcontractors, Vendors, and Owners to ensure technology requirements are defined, stakeholders are aligned, and solutions are delivered according to expectations.
Define, support, and recommend standards and work practices to enable and govern efficient project technology services collaboration, solution development, and delivery.
Initiate and maintain contact with internal and external clients for clarification, escalation, negotiation and resolution of critical issues.
Other duties, projects, and assignments as assigned.
Required Qualifications:
Bachelors degree or higher in Engineering Technology, Construction Science, Information Systems/Computer Science or similar; relevant experience may be considered in lieu of degree
A minimum of five (5) years experience in multi-discipline projects within the EPC industry in business analysis, systems administration, project management or similar roles.
A strong understanding of EPC project workflow and lifecycle as well as corresponding project data lifecycles.
Working knowledge of project execution systems and integrations, advanced work packaging, and jobsite infrastructure as it relates to EPC projects.
Excellent interpersonal, oral communication, presentation, and writing skills
Excellent organizational, problem-solving and project management skills with the ability to lead non-direct reports
Adept at interpreting complex data, information, and documents with attention to detail and accuracy
Ability to work under pressure, have crucial conversations, and maintain positive working relationships
Ability to manage through a high level of ambiguity and multiple requests from a variety of sources.
Ability to occasionally work off-hours as required to support international partners and job sites as required.
Preferred Qualifications:
Working knowledge of agile methodologies, scrum, or Azure DevOps techniques.
Project Management or Business Analyst certification
Experience with process improvement and facilitation
Working knowledge of software development techniques, methodologies, tools, and best practices
Physical Demands:
Employee will be required to communicate in person or via telephone, email, or other digital communication; Visual acuity (corrected or uncorrected) must allow clear visibility from a distance of 20 inches or less; use of arm/hand steadiness, manual dexterity, finger dexterity, multi limb coordination, oral expression, and comprehension. May be required to lift, carry, and move objects safely.
Moderate domestic and, potentially, some international travel required.
Work Environment:
Will work in a contemporary office space with an open layout. Capable of operating in a fast-paced work environment. Our corporate campus includes an on-site café, fitness center, outdoor fitness facilities, and clinic with a certified nurse practitioner. Office noise will be low and generally consist of neighbors phone-calls, conversations and/or laughter. You can expect people to treat you with friendliness and respect throughout the Zachry campus.
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M1
#LI-MA2
#DI-
Ref: #195-Precision Zachry
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

**Why USAA?**
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
Join our innovative Learning Strategy & Innovation team as a **Learning Technology Strategist!** In this role, you will drive the strategic adoption and optimization of learning technologies to enhance employee development and business performance. You will bring your expertise in LMS/LXPs, instructional design principles, and emerging AI-powered tools to create innovative learning solutions. Responsibilities include managing vendor relationships and influencing key vendor roadmaps, implementing agile methodologies, and collaborating with stakeholders to ensure our learning solutions are aligned with business objectives and deliver a measurable impact through data-driven evaluation. Your strong communication, problem-solving, and stakeholder management skills will be crucial to your success.
This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week.
Relocation assistance is available for this position.
**What you'll do:**
+ Consults with business leaders and HR business partners to assess capability gaps, and recommend learning interventions and up-skilling plans that align with organizational goals
+ Designs and implements learning solutions that can be effectively scaled to enhance workforce proficiency across the organization
+ Leads the design and development of comprehensive learning experiences using instructional design principles, learner-centered methods and modalities
+ Transforms learning experiences by strategically curating high-impact content from both internal and external resources, creating personalized and efficient learning pathways that drive measurable skill development
+ Drives learning innovation by expertly leveraging modern learning technologies, including LMS, LXP, AI-powered search, and collaborative platforms, to create scalable and engaging learning experiences that maximize employee reach and impact
+ Leads cross-functional teams, partnering with Subject Matter Experts (SMEs), instructional designers, and technology specialists, to architect and deliver impactful learning solutions that address critical business challenges and achieve strategic goals
+ Champions a data-driven approach to learning, rigorously measuring program effectiveness through KPIs and diverse evaluation methodologies, to continuously optimize learning initiatives and ensure alignment with evolving business needs and performance objectives
+ Provides coaching and mentoring to other team members in the development and delivery of their work product
+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
**What you have:**
+ Bachelor's degree; 4 years of related experience(in addition to the minimum years of experience required) may be substituted in lieu of degree
+ 8+ years of progressive experience in Learning & Development, instructional design, or learning consulting roles, with a proven track record of driving measurable business impact through innovative learning solutions
+ Demonstrated expertise in consultative engagement with stakeholders, effectively translating complex business challenges into comprehensive learning strategies
+ Extensive experience with curating and organizing digital content ecosystems
+ Expert fluency in a broad range of learning platforms and tools, such as LMSs (e.g., Workday, Cornerstone), LXPs (e.g., Degreed, EdCast), authoring tools (e.g., Articulate, Rise), and collaboration tools (e.g., Miro, MS Teams)
+ Deep understanding of adult learning theory, learning science, and agile design methodologies
+ Demonstrated expertise in navigating complex organizational structures and drive results through collaboration and persuasion
**What sets you apart:**
+ Learning technology acumen and expertise (WorkDay, Percipio, etc)
+ Experience managing vendor relationships within the learning space
+ Experience leading learning technology implementations
+ US military experience through military service or a military spouse/domestic partner
**Compensation range:** The salary range for this position is: $114,080- $218,030 **.**
**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection ( here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.