What Jobs are available for Workforce Management in Boise?

_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
**Job Description** :
**_IGNITE_** _the leader within you_
At **Ryder** , our most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . In this role, you'll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we've been in the game since 1933!
**Work with America's Leader in Fleet Management and Operations.** Cutting-edge technology, competitive pay, passionate mentors, and a family-like environment that fosters an inclusive and equal-opportunity work environment that believes in its people.
You thought that was it? Take a look at a few of these: Ryder has most recently been named One of the Most Innovative Companies in America ( by **Fortune,** Top Women to Watch in Transportation ( by **Women in Trucking** , and One of the Most Trustworthy Companies in America ( by **Newsweek.**
Have we mentioned we value our people? Hear it from the people that work here!
- Day in the Life of a Ryder's Management Trainee ( Why Join the Ryder Team ( Why Ryder's world is _Ever Better_
**JOB SUMMARY**
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the incumbent to work cross-functionally across Operations, Asset Management, B2B Sales, Quality Control, and Rental Management.
**_We highly encourage you to carve out your career path and promote from within_** , based on performance. If you're motivated, coachable, and looking to get your management career started, you've come to the right place.
**What We Offer You-** Full Benefits Package including:
+ Competetive Salary (range may vary based on experience & location)
+ Full-time/Permanent
+ Paid time off (PTO)
+ Medical, Dental, & Vision Insurance
+ Paid Training (for the job you're in today & the one you want in the future)
+ 401(k) Savings Plan
+ Employee Stock Purchase Plan
**Job Category:** Operations and Support
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
**Pay Type** :
Minimum Pay Range:
$50,000
Maximum Pay Range:
$55,000
**Benefits Information** :
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here ( to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
**Important Note** **:**
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
**Current Employees** **:**
If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
#wd

**Become a part of our caring community and help us put health first**
The Formulary Operations Professional 2 is an integral part of the Clinical Drug Policy Management team which ensures synchronization of formulary utilization management policies across multiple systems. Humana is seeking a positive and proactive individual to contribute to this high performing team which drives clinical and operational execution of Humana's clinical drug policies.
+ Responsible for the creation and maintenance of clinical tools which help facilitate clinical medication review decision making.
+ Responsible for operationalizing prior authorization criteria into Humana systems in alignment with Humana's Pharmacy and Therapeutics Committee and in collaboration with healthcare professionals, pharmacists, and other business functions.
+ Develops key performance indicators and plans to improve overall process improvements and efficiency.
+ Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
+ Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
**Use your skills to make an impact**
**Required Qualifications:**
+ Bachelor's Degree or equivalent experience in a healthcare setting
+ Working knowledge of all Microsoft Office applications, including Word, Access, and Excel
+ Strong organizational skills
+ Strong written and verbal communication skills
+ Works well independently and within a team setting to achieve goals and meet deadlines
+ Prior demonstrated experience with process improvement and documentation
**Desired Qualifications:**
+ Proficiency in Power Platform, Power BI, Power Apps
+ Six Sigma Green belt certification
+ Three years' experience in pharmacy benefits management
+ Three years of experience in a health services or technical field
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$65,000 - $88,600 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline:
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Role We are seeking a seasoned and strategic Senior Manager to lead our team of Project Managers within the Marketing Operations PMO. This leader will oversee the project management function in our Unified PMO model - ensuring that our cross-functional project teams are equipped, aligned, and supported to deliver high-impact marketing initiatives.
This is a critical leadership role for someone who understands how to scale delivery through others: a thoughtful coach and capable operator who can lead with clarity, anticipate resource constraints, and bring structure to complex project ecosystems. You will lead a team of Project Managers responsible for planning, coordinating, and executing work across multiple stakeholder groups and workstreams.
You'll also partner closely with fellow PMO leaders to align practices, improve delivery rhythm, and support the continued evolution of the Unified PMO model. The ideal candidate brings a strong foundation in traditional project management practices, a deep understanding of work orchestration across teams, and a proven ability to lead and grow a team of delivery professionals.
**The Main Responsibilities**
+ Lead, support, and develop a team of Project Managers driving work across multiple marketing initiatives and stakeholder groups.
+ Ensure that strong project delivery fundamentals, including work sequencing, milestone tracking, resource planning, and issue management, are consistently applied across all projects.
+ Champion the use of project management tools (Workfront, Adobe Planner, Smartsheet, etc.) to create visibility, drive accountability, and support cross-functional planning.
+ Collaborate with fellow PMO leaders to shape unified ways of working across the PMO - establishing and reinforcing shared templates, processes, and delivery standards.
+ Monitor team capacity, project risks, and execution health; surface delivery constraints and partner with leadership to support sustainable resourcing and prioritization.
+ Support PMs in managing scope, dependencies, and cross-team workflows - connecting tactical delivery to strategic goals while fostering alignment across stakeholder groups.
+ Model a culture of ownership, follow-through, and continuous improvement within the PMO.
**What We Look For in a Candidate**
+ 10+ years of experience in project or program management, with a strong foundation in waterfall and traditional project delivery approaches.
+ 5+ years' people management experience
+ Proven experience managing and developing a team of project managers, including setting standards, coaching delivery excellence, and fostering collaboration.
+ Deep experience with project management tools such as Workfront, Smartsheet, and Microsoft Planner. Bonus points for experience with Adobe Planner or Adobe Creative Cloud (specifically Adobe Fusion).
+ Strong systems thinking, with an ability to plan work across complex resource and capacity constraints.
+ Excellent communication and stakeholder engagement skills, including the ability to align cross-functional teams and translate strategic needs into actionable delivery.
+ Demonstrated ability to manage multiple initiatives simultaneously while providing clarity and stability in fast-paced, matrixed environments.
+ Bonus: PMP or other project management certifications.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors
Location Based Pay Ranges:
$129,639 - $72,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
136,121 - 181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
142,603 - 190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process
Learn more about Lumen's:
+ Benefits ( Bonus Structure
#LI-Remote #LI-KM2
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
11/07/2025

The Business Resource Center (BRC) is Guardian's advanced sales department, and we are seeking a Advanced Planning Consultant. We are an organization providing superior case consultation to our field force on their prospect and client situations where we concentrate our efforts on the high income, high net worth and closely held business owner marketplaces.
Our associates are thought leaders in the advanced markets world applying uncommon thinking to common or unique planning issues or strategies. We help protect, expand, and secure Guardian's agency distribution by working with financial representatives who provide planning strategies to high income/high net worth or business owner clients.
**You will**
Utilize proprietary software platforms to uncover sales opportunities for Guardian's various product lines, including life and disability insurance, mutual funds and annuities, by:
+ Preparing business valuations and model income and estate tax reductions strategies
+ Reviewing 1040 returns as well as 1120/1120S/1065 business tax returns
+ Analyzing balance sheet and income statements to evaluate the liquidity, solvency and financial strength of businesses
+ Work closely with the BRCs Advanced Case Design Team to create proprietary/unique presentation packages/sales concepts to drive activity and sales within the advanced markets space.
Additional Responsibilities Include:
+ Provide technical case support to financial representatives and brokers to identify advanced markets opportunities and design cases that fulfill the needs of prospects and clients and drive sales.
+ Work closely with Guardian's broker dealer (Park Avenue Securities) to drive revenue through PAS's multifaceted product platform.
+ Educate producers, so they can effectively convey advanced planning recommendations to prospects and clients and educate a client's professional tax and legal advisors on concepts and techniques unfamiliar to them.
+ Demonstrate superior presentations skills in all areas of advanced planning.
+ Clearly and concisely explain the tax, legal, and financial/cost aspects of various sales opportunities and financial products in the business, personal, estate, executive benefits, asset protection, retirement planning and charitable planning markets.
+ Collaborate with key enterprise-wide collaborators to facilitate "one-stop shopping" for producers to ease the process of conducting business and to ensure complete and thorough case analysis to discover all planning and cross-offer opportunities.
+ Effectively partner with producers by thoroughly understanding the roles, responsibilities, opportunities, challenges, and mentality of a producer.
+ Be the subject matter expert on various advanced planning concepts to assist in creating and updating marketing collateral.
**You have**
+ Juris Doctor (JD) law degree required
+ CPA preferred
+ CFP/CLU/ChFC preferred
+ Expert knowledge of tax planning, exit planning, business succession, executive benefits, asset protection, estate, retirement planning and charitable planning to identify and develop opportunities in conjunction with our producers
+ Comprehensive knowledge of business owner marketplace and advanced markets concepts and use of financial products in advanced markets strategies
+ Working knowledge of life insurance and disability insurance for businesses (e.g., DIBO, BOE)
+ Superior verbal, written and presentations skills
+ Superior analytical and research skills
+ The flexibility to work efficiently on multiple projects, respond to rapidly changing priorities and work within tight deadlines
Leadership Qualities:
+ Analytical and Critical Thinking
+ Ability to positively influence
+ Adapt to change
+ Collaborate Well with Others
+ Customer Focus
+ Demonstrate Initiative and Proactivity
+ Accountable for Results
+ Information Seeking
+ Respect for Diversity
+ Self-Assurance
**Salary Range:**
$116,350.00 - $191,155.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
**Our Promise**
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
**Inspire Well-Being**
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._
**Equal Employment Opportunity**
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
**Accommodations**
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .
**Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.**
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .

**Job Description**
We are seeking an Associate Principal Scientist to contribute to a pivotal role in our Inventory and Data Management team in our company Biomarker Operations group within Translational Medicine. The mission of this role is to design, build, and deploy the digital infrastructure that manages our biomarker specimen assets. You will transform a complex landscape of biomarker specimen data into a streamlined, accessible, and intelligent ecosystem. By automating workflows, powerful analytics, and stewarding these data, you will empower our scientists and clinical teams to make faster, data-driven decisions that propel our pipeline forward.
**In this pivotal role, you will:**
+ Be responsible for integrating, cleaning, and governing disparate data sources such as biorepositories, central, and testing labs , into a cohesive and governed data environment.
+ Maintain accurate and comprehensive specimen inventory by tracking specimens collected from our company clinical trials and assay metadata generated from these collections.
+ Embed automated quality control checks and validation rules directly into data pipelines, ensuring our data assets meet the highest standards for compliance and integrity.
+ Support teams with reports of biomarker information using various query and database integration tools.
+ Leverage the Microsoft Power Platform to eliminate manual processes in specimen tracking, data QC, and reporting. You will build and deploy reusable automation solutions that increase efficiency and accuracy across dozens of clinical trials.
+ Design and implement robust, scalable data pipelines using Azure Data Factory, Azure SQL.
+ Create and manage dynamic, interactive dashboards in Power BI and Fabric. You will develop data models and visualizations that provide our scientific and operational teams with self-service access to critical biomarker inventory and metadata.
+ Maintain effective communications and relationships with project teams, vendors, and other cross-functional our company teams
**NOTE: The preferred locations for this role are Rahway, NJ or North Wales, PA. If candidate is within 50 miles or commutable distance, you are expected to be onsite a portion of the time (hybrid). If outside of 50 miles, we may consider a remote option.**
**Qualifications:**
**Education:**
+ Bachelor's (with 10 years), Master's (with 6 years) or Ph.D. (with 4 years) in bioinformatics, computer science, data science, engineering, data analytics, life sciences or other related field and relevant experience
**Required Experience and Skills:**
+ **A deep understanding of the clinical trial process:** You can speak the language of protocols, specimens, and clinical data, and have a proven ability to translate scientific needs into technical solutions.
**Proven expertise in designing and building solutions with modern data stacks (one or more of the following):**
+ **Microsoft Power Platform:** Demonstrated expertise in building complex solutions with Power Automate, Power Apps, and Dataverse. You think in terms of flows, model-driven apps, and connectors.
+ **Data Engineering:** High proficiency in SQL for complex querying and data manipulation, and practical experience using Python for data processing and automation.
+ **Database Architecture:** Proven expertise in architecting and managing databases. You are skilled in designing normalized relational schemas and enforcing referential integrity.
+ **Cloud Data Expertise:** Proven experience designing and managing data solutions in a major cloud environment, with a strong preference for Azure, including Azure Data Factory, and Gen1/2 dataflows.
+ **Advanced Business Intelligence Skills:** Expertise in Power BI, including creating robust data models, writing advanced DAX, and focusing on performance optimization and user experience.
**Preferred Experience and Skills:**
+ Experience with LIMS Systems and building relational models and queries to empower stakeholder decisions.
+ A builder's mindset with a demonstrated ability to take a problem from concept to a fully functional, automated solution as well as deep curiosity and willingness to experiment with state of the cloud automation and business intelligence technologies.
+ A deep technical foundation, backed by an advanced degree in a field like Computer Science, Data Engineering, or Bioinformatics, which you're eager to apply to tangible, real-world challenges.
+ Hands-on experience wrangling and optimizing large-scale data transformations using platforms like Databricks. You're also comfortable in a multi-cloud world, with familiarity navigating data ecosystems that span both Azure Blob Storage and Amazon S3.
+ A willingness to investigate bleeding edge generative AI to data solutions Hands on experience with Copilot Studio and other tools to build intelligent, agents that empower scientists to query complex datasets using natural language is desired.
+ Experience with incorporating Large Language Models (LLMs) to make data and data adjacent tools smarter, and the ability embed LLMs as autonomous agents in our backend processes.
+ Fluency clinical development and experience navigating clinical systems with a strong preference for Veeva CTS.
+ Mastery of tools like Jira and Confluence for fostering transparency and building a shared understanding across teams as well as a solid understanding of the software development lifecycle (SDLC) and the rigor required to build robust, compliant solutions in a validated (GxP) environment.
+ Experience leveraging the Azure developer stacks, including deploying Azure Functions to run custom Python code for complex data processing or specialized API integrations, and using Azure Logic Apps to orchestrate enterprise-grade workflows that require advanced monitoring and connectivity.
#EligibleforERP
**Required Skills:**
Bioinformatics, Biomarker Research, Clinical Trials, Computer Science, Data Analytics, Microsoft Azure, Microsoft Dataverse, Microsoft Power Apps, Microsoft Power Automate, Python (Programming Language), Structured Query Language (SQL)
**Preferred Skills:**
Current Employees apply HERE ( Contingent Workers apply HERE ( and Puerto Rico Residents Only:**
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here ( if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights ( GINA Supplement
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts ( Hybrid Work Model**
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".
The salary range for this role is
$139,600.00 - $219,700.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at .
You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
**Search Firm Representatives Please Read Carefully**
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
**Employee Status:**
Regular
**Relocation:**
Domestic
**VISA Sponsorship:**
No
**Travel Requirements:**
10%
**Flexible Work Arrangements:**
Remote
**Shift:**
1st - Day
**Valid Driving License:**
No
**Hazardous Material(s):**
N/A
**Job Posting End Date:**
11/4/2025
***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.**
**Requisition ID:** R

**Become a part of our caring community and help us put health first**
The Program Management Lead, Offshore Coding Operations conducts quality assurance audits of medical records and ICD-9/10 diagnosis codes that are submitted to the Centers for Medicare and Medicaid Services (CMS) and other government agencies. The Program Management Lead, Offshore Coding Operations works on problems of diverse scope and complexity ranging from moderate to substantial.
The **Program Management Lead, Offshore Coding Operations** optimizes the effectiveness of the offshore coding (post-visit) team. The lead analyzes the performance of the offshore coding team and creates strategies to maximize associate output. The **Program Management Lead, Offshore Coding Operations** works on problems of diverse scope and complexity ranging from moderate to substantial.
**Relationship Building:**
+ Cultivate relationships with onshore and offshore coding teams including leaders.
+ Serve as liaison and primary point of contact with the offshore (vendor) leaders.
+ Strategy:
+ Advises coding leaders to develop functional strategies (often segment specific) on matters of significance.
+ In partnership with Coding Operational Excellence and Regional Coding Leaders, develop strategies for continuous improvement of offshore coding processes and quality.
+ Post-Visit/Offshore Coding Collaboration:
+ Partner with analytics to develop quality assurance program on post-visit reviews. (Frequency and sampling methodology to be determined).
**Qualitative and Quantitative Analyses:**
+ Analyze trends and share results with coding leaders/teams.
+ Monitor quality and address performance gaps.
+ Research and interpret correct coding guidelines and internal business rules to respond to inquiries and issues.
+ May participate in coder education programs on coding compliance.
+ Follows state and federal regulations as well as internal policies and guidelines while analyzing coding information and medical records.
**Mergers and Acquisitions:**
+ Partner with coding teams (consultative coders) on the special handling of Mergers & Acquisitions:
+ Other Duties:
+ Lead Special Projects for onshore and offshore coding teams.
+ Participate in hart reviews to identify educational opportunities.
+ Conduct research as needed.
+ Participate in Payer calls/chart reviews.
+ May participate in provider education programs on coding compliance.
+ Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determining the best course of action.
**Use your skills to make an impact**
**Proposed Requirements:**
+ Bachelor's degree in a relevant field (e.g., Health Information Management, Business Administration, Healthcare Administration)
+ Active professional certification required: RHIA, RHIT, CCS, CRC, or CPC
+ Minimum 5 years' progressive experience in medical coding operations
+ Minimum of 3 years' direct experience managing or optimizing offshore coding teams and vendor partnerships
+ Demonstrated success leading cross-functional initiatives and continuous improvement efforts in large, matrixed healthcare organizations
+ Experience collaborating with analytics, training, and operational excellence teams to drive quality and efficiency in coding workflows
+ Prior exposure to supporting mergers & acquisitions in a coding operations context preferred
**Preferred Qualifications**
+ Master's degree preferred.
**Knowledge, Skills, and Abilities**
+ Advanced understanding of medical coding guidelines, healthcare regulations (including HIPAA, state and federal compliance), and payer requirements
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and relevant coding/audit software
+ Strong business acumen with proven strategic and critical thinking skills
+ Ability to analyze complex quantitative and qualitative data, synthesize findings, and communicate actionable insights to leadership
+ Outstanding verbal and written communication skills, with the ability to present to and influence diverse stakeholder groups
+ Effective relationship-building skills with both onshore and offshore teams, including vendor management and leadership liaison
+ Proven ability to work successfully in a fast-paced, dynamic, and matrixed environment
+ Commitment to continuous improvement, operational excellence, and collaborative problem-solving
+ Public speaking and group presentation experience required
+ Demonstrated ability to educate and mentor staff on coding compliance and best practices
**Additional Information**
+ Preferred work hours: EST
+ Up to 20% travel nationally within CenterWell markets
**Work at Home Requirements**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
+ Satellite, cellular and microwave connection can be used only if approved by leadership
+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$104,000 - $143,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline:
**About us**
About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options

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• Develop and execute comprehensive operational strategies.
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Qualifications:

• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. MBA preferred.
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