270 Customer Service jobs in Pittsburgh

Job Title: Customer Service Representative
Location: Bridgewater, NJ/ Hybrid
Hours/Schedule: Mon- Fri 8am- 5pm
Type: Contract
Overview
Leading consumer goods company looking for an experienced Customer Service Representative. Ideal candidates should have 2-5 years of working experience in customer service, supply chain or sales.
Responsibilities
- Accountable for customer facing activities / customer experience, acting as a single point of contact for customers, adopting customer centricity mindset within day-to-day interactions (set and meet expectations, stress-free experience, maintain a positive & professional demeanor).
- Run OTC and Customer Service Management, focusing mainly on customer interaction related activities (in/outbound)
- Voice of Customer: Contribute to the understanding of customer segments, trends needs, and expectations by reporting and providing feedback on client interactions. Build customer's trust & relationship by supporting in supply, commercial & application enquiries, collecting feedback and identifying opportunities to drive customer satisfaction, including regular visits.
- Customer Relationship Management (CRM) Data: Enter relevant information into the customer relationship management system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities. Schedule follow-up actions.
- Customer Service Experience Operations: Provide a quality service to customers while identifying opportunities to secure new business or support retention via customer interaction. Responsibilities may include handling customer cases and dealing with complex queries to minimize disruption & downtime.
- Collaboration: Close collaboration with internal partners/functions (CSX, Center of Excellence/CoE, Global Business Solutions/GBS+, Supply Chain), mainly via Service Cloud, judging and aligning priorities to meet customer expectations and needs vs. Supply Chain capabilities; monitor and ensure delivery of other functions commitments.
- Customer Experience Implementation: Support the implementation of differentiating customer experience initiatives, tools and processes, including customer experience testing. Differentiate service per customer according to Customer Segmentation, Service Levels, and customer satisfaction level.
- Continuous Improvement: Contribute to reviewing existing operations in own area of work and generate new ideas to assist in identifying continuous improvements to enhance operational efficiencies, streamline workflows or improve customer's experience.
- Performance Management: Prioritize own workflow and ensure work is completed to the required standards of productivity, quality and timeliness; use KPI's, performance management systems and reports to improve personal performance.
- Supporting Systems: Utilize customer service supporting systems and tools (SAP & Service Cloud), driving efficiencies and providing feedback to contribute to systems improvement (internal & external use).
- Time Management & Activities Planning: Plan own activities on a daily, weekly and monthly basis to ensure business continuity, enhance efficiencies and improve customer satisfaction. Actively participate in team meetings to align priorities.
- Compliance: Comply with Corporate Standards, Global SHE and Sustainability requirements.
Requirements
- Minimal education required for the position: High School Diploma
- Minimal work experience required in years: 2-5 years of experience in Customer Service / Supply Chain / Sales
- Customer facing operations (i.e. Customer Service, Sales)
- Order to cash process knowledge
- Cloud based solutions (i.e. Service Cloud) / ERP systems (i.e. SAP) / IT applications
- Supply Chain understanding
Benefits
System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.
Ref: #558-Scientific
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.
At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.
Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.
**POSITION SUMMARY:**
We are looking for a detailed, focused, and positive team member to support our loyal and passionate consumers. As a Customer Service Representative, you'll be responsible for resolving a variety of incidents on several communication channels, such as emails and phone calls. We strive to provide a uniform experience for our consumers with knowledgeable reps who can problem-solve, actively listen, and appropriately communicate product knowledge, account information, resolutions, alternatives, and policies.
**KEY RESPONSIBILITIES:**
+ Works to resolve consumer issues and questions over specific channels.
+ Manage consumer communication on multiple channels, including but not limited to social response platforms, chat, phone calls and emails.
+ Ensures proper triage and/or escalations to Leads, Senior Agents and Managers to ensure timely and efficient resolution for consumers.
+ Identify the source of the consumer's issue using appropriate resources and communicate resolve in a clear and concise manner.
+ Comfortable navigating multiple tech systems and platforms. This may include consumer support software, CRM systems, knowledge bases, shipping platforms and other tools necessary for providing efficient consumer care.
+ Accurately complete consumer account updates, verify consumer information, and adhere to policy and procedure requirements.
+ Articulate expert level information for product and service features to consumers.
+ Ability to upsell and support retention efforts, as available.
+ Stay current with department updates and policies changes by reading, reviewing and active listening on all internal communication platforms.
+ Meet department quality and efficiency expectations to ensure a uniformed consumer experience and Brand voice- including adhering to performance metrics, service level agreements, and consumer satisfaction targets.
+ Will manage subset of specialized tickets with a larger team, specialized tickets will require advanced knowledge in area and may include additional investigations, such as shipping/fulfillment, privacy questions and/or advanced product knowledge.
+ Participate as primary agents for new initiatives, such as launching a new communication channel or servicing new or multiple Brands.
+ Lean on expert level knowledge of all systems for ensuring testing of systems aligns when we have larger level updates.
+ Serve as a mentor, example, and shadow lead for Associate Reps and for new team members.
+ Support managers with initial investigations for frontline interactions.
**EDUCATION AND MINIMUM REQUIREMENTS:**
+ High School Diploma / GED is required, Bachelor's Degree is preferred.
+ At least two years of customer service or related experience is preferred.
+ Proficiency in multiple languages, particularly Spanish, is a plus.
+ Experience with a ticketing / CRM system is strongly preferred.
+ Must be proficiency with MS Office Suite.
+ Ability to sit/stand at desk for daily shifts with a headset and finger dexterity for typing, required.
+ High-speed internet with quiet and dedicated works space.
+ Experience in sales, supplements, health, or nutrition is a plus.
**SKILLS:**
+ Proficiency in multiple languages, particularly Spanish, is a plus.
+ Excellent time management skills- punctual, consistent attendance, and awareness of daily shifts.
+ Expert level knowledge of policies and procedures.
+ Exceptional interpersonal skills and communication skills.
+ Excellent critical thinking, ability to observe and actively listen.
+ Excellent de-escalation, manage difficult conversations with professionalism and poise.
+ Self- starter/ self-motivation/ discipline.
+ Time management and adaptability to changing needs.
+ Receptive to constructive feedback.
+ Ability to organize a large amount of information.
+ Can work independently and in a team environment.
**This position will be either a remote or hybrid role based on the selected candidate's geographic location. Preference will be given to applicants who live within a commutable distance of Bridgewater, NJ, Chicago, IL, Palm Beach Gardens, FL or Long Island, NY.**
The approximate pay range for this position is $40,000 to $45,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.
Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com ( ).
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please dial 711 and provide this number to the operator: 1- .
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at Requisition: 359746

**Overview**
**Healthcare Customer Service Representative (Onsite)**
Are you passionate about delivering exceptional customer service and helping patients navigate their healthcare needs? Join our team as a Customer Service Representative, where you'll provide professional, courteous support for patient and insurance inquiries through phone, email, and in person. You'll also play an active role in maintaining patient accounts, ensuring accuracy, and supporting quality control efforts.
**Starting at $16.00 per hour**
**Responsibilities**
**Key Responsibilities:**
- Professionally answer, forward, and log incoming calls as directed by the Central Business Office (CBO) Manager or Supervisor.
- Understand insurance and patient responsibilities related to account balances and billing.
- Resolve verbal and written patient account inquiries and escalate complex issues to Leads, Accounts Receivable, or supervisors when necessary.
- Accurately process patient payments and apply them to accounts.
- Manage and forward incoming mail following department protocols.
- Document all communication related to patient accounts in the billing system.
- Collaborate with other departments to address and resolve account inquiries effectively.
- Provide feedback on changes in payer plans, contracts, or billing information to the CBO team.
- Maintain strict compliance with HIPAA regulations.
- Assist with additional tasks as assigned when not managing inbound calls.
**Qualifications**
**Required Qualifications:**
+ High school diploma or GED.
+ Minimum of one year of customer service experience.
**Preferred Qualifications:**
+ Proficiency with computer systems, including Windows-based technologies.
+ Experience in a call center or phone-based role.
+ Familiarity with medical billing, insurance processes, or healthcare front desk operations.
+ Strong problem-solving skills with the ability to work independently.
+ Excellent interpersonal, verbal, and written communication skills.
+ Ability to handle challenging situations with professionalism and positivity.
+ Experience managing sensitive information discreetly and securely.
**Working Conditions/Physical Demands:**
+ Office environment with extended periods of sitting.
+ Ability to lift up to 35 lbs.
**Why Join Us?**
At Select Medical, we value work-life balance and provide our employees with the resources to thrive both professionally and personally:
+ Comprehensive paid orientation program.
+ Generous Paid Time Off (PTO) and Extended Illness Days (EID).
+ Health, dental, vision, and prescription insurance, plus life insurance.
+ 401(k) retirement plan with company match.
+ Consistent Monday through Friday schedule, 8:30 AM to 5:00 PM, with no required weekends.
**Join a Diverse and Inclusive Workplace**
Select Medical is dedicated to creating an environment that celebrates diversity and inclusion. We are proud to be an equal opportunity employer. All qualified applicants are considered without regard to race, color, religion, national origin, citizenship, age, gender, sexual orientation, marital status, disability, veteran status, or any other characteristic protected by law.
If you're ready to make a difference in patients' lives while building a rewarding career, apply today!
**Additional Data**
**Diversity, Equity & Inclusion**
_Equal Opportunity Employer/including Disabled/Veterans_
Apply for this job ( this job
**Job ID** _335965_
**Experience (Years)** _1_
**Category** _Corporate - Central Billing Office_
**Street Address** _400 Technology Drive_

Description We are looking for a skilled Customer Service Representative to join our team in Aliquippa, Pennsylvania. This is a Contract position with the potential to transition to a permanent role that requires working fully on-site Monday through Friday. If you thrive in a fast-paced manufacturing environment and excel at delivering outstanding support to customers, we encourage you to apply.
Responsibilities:
- Process customer inquiries and orders, ensuring seamless communication and timely resolution.
- Provide updates and delivery information to customers, maintaining accurate records throughout the project lifecycle.
- Track orders from initiation to completion, ensuring all phases are managed effectively.
- Respond promptly to customer requests and address concerns or complaints with professionalism.
- Communicate with customers verbally and in writing to provide clear and concise information.
- Evaluate customer and carrier inquiries to determine the best solutions for product and service needs.
- Maintain detailed records of customer interactions and order adjustments to ensure accuracy.
- Set up new accounts for customers and carriers as needed.
- Handle administrative tasks and special projects assigned by management. Requirements - Proven experience in customer service within a manufacturing or similar environment.
- Proficiency in Microsoft Office Suite, including Excel and Word.
- Familiarity with multi-line phone systems and the ability to manage high call volumes.
- Strong organizational skills with the ability to handle multiple orders in various stages.
- Excellent verbal and written communication skills.
- Ability to resolve customer concerns and complaints effectively.
- Experience with administrative assistance tasks.
- Strong attention to detail and ability to maintain accurate records. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Description We are looking for a dedicated Customer Service Representative to join our team in Pittsburgh, Pennsylvania. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term career development. The role requires flexibility with work hours, including late nights and weekends, to meet the needs of our customers.
Responsibilities:
- Handle refund requests, disputes, payoff quotes, and account updates with accuracy and attention to detail.
- Resolve customer complaints by addressing concerns and providing timely solutions.
- Process stop payments and submit inquiries regarding credit card limit increases.
- Troubleshoot online banking issues such as password resets, mobile banking access, and bill payment concerns.
- Serve as a liaison between the branch and customers, ensuring seamless communication and resolution of service requests.
- Gather and relay customer feedback to enhance service quality and operational efficiency.
- Build strong relationships with customers through empathetic interaction and exceptional service.
- Perform additional duties and projects assigned by management to support team objectives.
- Work rotational weekend shifts and occasional holidays as required. Requirements - High school diploma required; college education is a plus.
- Strong communication skills, both verbal and written, to effectively interact with customers.
- Proven ability to provide excellent customer service with a detail-oriented approach.
- Capacity to multitask and thrive in a fast-paced environment.
- Proficiency in using general office equipment, personal computers, and job-related software.
- Familiarity with Word, Excel, and Outlook; intermediate skills are advantageous.
- Experience with relationship management software or Workday is a plus.
- Prior customer-facing experience is highly desirable. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

**Patterson isn't just a place to work, it's a partner that cares about your success.**
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
**Job Summary**
As a Customer Service Representative I (CSR I), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill, and expediency.
**Essential Functions**
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
**Administrative:**
+ Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc.
+ Maintain accurate customer and territory records, facility records, and document all customer interaction.
+ Generation of reports
+ Monitor scheduled shipment dates to ensure timely delivery.
+ Accurately maintain and ensure regulatory guidelines are met according to Company, State, and Federal policies.
+ Gain understanding of and adhere to Accounts Receivables policies and practices.
+ Verify price and terms in accordance with standard procedures and customer profitability profiles.
+ Multitask and work within multiple computer systems and communication platforms simultaneously.
+ Maintain a current knowledge of company products, policies and procedures
**Customer Support:**
+ Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners.
+ Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion.
+ Communicate any pertinent information received from customers to the outside sales representative or appropriate management.
+ Identify customer requirements and expectations in order to recommend specific products and/or solutions.
+ The Customer Service Representative may perform other duties as assigned.
**Additional Functions**
+ May also place outbound calls to existing customers to identify and suggest additional products and increase sales and services.
**Job Qualifications**
**Required Qualifications**
+ High School Degree or equivalent
+ Exceptional customer service and organizational skills
+ Accuracy and strong attention to detail
+ Effective verbal, written, and interpersonal communication skills
+ General computer proficiency including knowledge of MS Office
**Preferred Qualifications**
+ Associate's Degree or equivalent combination of education and experience.
+ Proficiency in SAP or related ERP
**Working Conditions**
**Physical Demands**
+ Operating a computer or other office devices for the majority of the workday
+ May occasionally need to move packages up to 10 pounds such as office supplies or equipment
+ Must be able to communicate with others in person, over the phone, and in writing.
+ Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors
+ Must be able to read and interpret various electronic and written documents.
**Environmental Factors**
This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services.
**Travel and On-Call**
This position provides the opportunity for minimal travel (10%) in a local area for a sales ride-along or training opportunity.
What's In It For You: ( provide competitive benefits, unique incentive programs and rewards for our eligible employees:
+ Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
+ 401(k) Match Retirement Savings Plan.
+ Paid Time Off (PTO).
+ Holiday Pay & Floating Holidays.
+ Volunteer Time Off (VTO).
+ Educational Assistance Program.
+ Full Paid Parental and Adoption Leave.
+ LifeWorks (Employee Assistance Program).
+ Patterson Perks Program.
**EEO Statement**
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
At Patterson Companies, we live our values everyday. With more than 8,000 employees worldwide, we're responsible for providing dentists, veterinarians, animal producers, and farmers with the support they need to keep us and our animals healthy.
An Equal Opportunity Employer
Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.

Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.

Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.