7,961 Casework jobs in the United States

Job Description

Creative Surfaces, Inc. is a diverse business that is a high-end designer and fabricator of all types of commercial casework, cabinetry, fixtures, and countertops, as well as custom interior and exterior signage. We are one of the top companies in the United States that manufactures and installs all of our own projects.

Creative Surfaces, Inc is looking for a detail oriented CAD Drafter in our Casework Division. This role will be responsible to draw and manage projects from concept, development, through the manufacturing process Position offers competitive salary, paid time off, Insurance and 401k.

Essential Qualifications:

1. A Bachelor’s or Associate’s degree in Architectural Engineering OR a two-year post-high school diploma/certificate in Architectural Engineering/Design or related field and a minimum of 3 years of relevant experience.
2. Ability to interpret architectural prints, sketches, notes, ect. and turn them into workable shop drawings for the production shop to fabricate from.
3. Must be able to communicate directly with architects, interior designers or directly with customers to provide an exceptional product that meets and/or exceeds their expectations. As well as communicating onsite conditions with jobsite superintendents and project managers to ensure the installation of product will go smoothly.
4. Attention to detail needed to take a concept to a successful final project quickly and accurately.
5. Experience preparing shop drawing documentation.
6. Self-motivated to work independently as well as effectively, work as part of a team.
7. Organizational and time management ability to effectively manage multiple projects at the same time.
8. Effective verbal & written communication skills.
9. Must be able to predict task time requirements and meet deadlines. As well as visualize product and conditions to foresee potential issues that may come down the road.
10. Perform all other duties assigned.

Additional Desirable Qualifications:

• Construction process experience, (whether hands on or communicating).
• AutoCAD experience.
• IMOS software experience preferred
• Experience in casework/countertop industry.

• Enrollment as a full-time student in a bachelor's degree program in sociology, social welfare, psychology, gerontology, or other related behavioral science, and completion of 75 credits, including completion of 15 credits in one of the listed majors.

Job Description:

WHY CHOOSE US?

Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Temporary Hire Supporting DR#215-25

WHAT YOU NEED TO KNOW (Job Overview):

The Hurricane Helene Expanded Recovery Assistance (ERA) Caseworker reports to the ERA Supervisor and is responsible for delivery of all client service activities in the ERA program. The Caseworker is responsible for excellent casework service delivery and prioritizing services to the most vulnerable households. The Caseworker will coordinate closely with the Hurricane Helene Long-Term Recovery Operation, National Headquarters volunteers and employees, as well as partner agencies providing Disaster Case Management and social services to the impacted areas.

This is a work from home, hybrid position with the caseworker preferably living within 25 miles of one of the following areas impacted by Hurricane Helene in the state of North Carolina: Ashe, Watauga, Caldwell, Burke, Catawba, Mitchell, Avery, Yancey, Madison, McDowell, Buncombe, Henderson, Polk, Rutherford, Haywood, Transylvania, Swain, Macon Counties. Frequent travel in the areas impacted by the hurricane for meetings and other activities will be required. This is a full-time temporary position working 40 hours a week expected to last 6 to 9 months with the opportunity to extend based on business need. This position is not eligible for benefits.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):   

• Facilitate and support the development and implementation of strategies, tools, plans, processes, and procedures within the Expanded Recovery Assistance program.

• Receive referrals from partner agencies and direct registrations from impacted clients. Interview client and family to understand recovery plan and ongoing recovery needs, provide accurate and appropriate casework documentation.

• Provide assistance to households by obtaining appropriate documentation required for eligibility in the Expanded Recovery Assistance program. Coordinate with social service agencies and Disaster Case Management providers to confirm eligibility criteria.

• Advocate on behalf of client to help obtain available additional resources to meet client's needs.

• Maintain accurate service records and statistics, assist with generating reports in accordance with organizational standards.

• Serve as a technical subject matter expert (SME) to internal and external stakeholders.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Education: Bachelor's degree required.

• Experience: Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. Knowledge of disaster recovery processes, community resources, and support services. Ability to relate well and effectively with diverse groups and individuals.  Compassion and a genuine desire to help individuals and families facing challenges and adversity. Patience and resilience to handle emotionally demanding situations and maintain a positive attitude.

• Skills and Abilities:Excellent interpersonal, verbal, and written communication skills. Ability to manage difficult or emotional client situations appropriately. Respond to requests for service and develop alternative solutions as needed. Individuals must be customer oriented, organized, and focused on solutions. Exhibit sound and accurate judgment. Work with integrity and ethics and maintain confidentiality.  Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint, and Outlook. Willingness and aptitude to learn new systems.  Ability to assess client needs and provide services equitably and consistently. Spanish proficiency strongly desired.

• Travel: Travel required. Must have a current, valid driver's license.

*Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

Bilingual / Spanish speaking

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
 

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights

Job Description

Join Us at Creative Surfaces Inc!

Creative Surfaces Inc., a national leader in custom store fixtures, signage, and countertops for retail, automotive, and casino industries, is expanding our casework division in Sioux Falls, SD. We are seeking an Assistant Production Manager to join our growing Casework team. This is your chance to play a pivotal role in a growing company and contribute to delivering exceptional product to our local and nationwide customers.

About Us

With state-of-the-art manufacturing facilities in Sioux Falls, SD, and Rapid City, SD, Creative Surfaces Inc. is known for its commitment to quality, innovation, and customer satisfaction.

What We Offer

• Competitive Pay: There is a competitive salary wage depending on experience.
• Robust Benefits: Start accruing paid time off from Day 1, along with comprehensive insurance options and a 401(k) plan with company match.
• Collaboration: Being part of an industry leading team with opportunities for learning.

Key Responsibilities

Assist Production Manager with the following:
o Read and analyze work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.
o Direct and coordinate the activities of employees engaged in the production processing of goods, such as machine operators, fabricators and general laborers. o Develop and implement manufacturing strategies to achieve production targets, quality standards and cost-effectiveness.
o Lead and mentor a team of manufacturing professionals, fostering a culture of collaboration and continuous improvement.
o Cultivate and train new employees
o Collaborate with cross-functional teams, including drafting, project management, quality control, and supply chain, to optimize processes, reduce lead times, and enhance product quality;
o Monitor and analyze key performance indicators (KPIs) and execute continuous improvement initiatives using Lean Six Sigma principles such as Kaizen, 5S, Fishbone, 8D and 5 why root cause analysis;
o Manage inventory levels and coordinate with supply chain teams to ensure efficient material flow;
o Ensure compliance with safety and environmental regulations and implement best practices to maintain a safe working environment;
o Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experience members.
o Stay updated on industry trends and technological advancements to drive innovation in manufacturing;
o Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality or efficiency.
o Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experience members.
o Confer with management or subordinates to resolve worker problems, complaints or grievances.
o Gather non-conforming papers, review and create new work orders for replacement parts needed.
o Review forklift inspection sheets, make sure they are up to date.
o Conduct employee performance appraisals to identify areas of limitation in order to provide coaching and guidance.
o Other duties as assigned

Physical Demands
The role of Assistant Production Manager is physically demanding and requires candidates to meet the following bona fide requirements:
• Regularly required to talk or hear
• Frequently required to sit, stand, walk, walk upstairs, use hands to handle or feel, and reach with arms
• Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl
• Ability to frequently lift and move up to 20 lbs. and occasionally lift and move up to 75 lbs.
• Capability to work in various physical positions, including sitting, standing, bending, crouching, and working at heights.
• Specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Interacts with general labor employees
• Communications with all shifts will be required

QUALIFICATIONS
• An entrepreneurial spirit with an attitude of ultimate accountability;
• Experience supervising employees in a manufacturing environment;
• Post-secondary education or equivalent work experience in engineering, operations, business or related field, preferred;
• Casework industry experience preferred;
• Exceptional leadership skills are essential. Demonstrated hands-on approach with staff, strong coaching skills and a “factory floor presence” are required. Strong track record of leading and developing staff required. Strong change leadership skills a must;
• Strong knowledge of Lean Manufacturing preferred;
• Excellent written and oral communication, training and presentation skills;
• Strong project management skills/ability to manage multiple initiatives simultaneously required;
• Proficient in Microsoft Office and Google Workspace platforms;
• CAD experience preferred;
• Knowledgeable in AWI and LEED Standards;
• Valid Driver License

How to Apply

If you’re ready to join a dynamic team and be part of an exciting new chapter at Creative Surfaces Inc., apply today! Please apply by submitting your resume via Indeed.com. Although we appreciate each application, only those being considered for the position will be contacted. No recruiters, phone calls, emails, or inquiries through LinkedIn, please.

Creative Surfaces, Inc. is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related conditions), sexual orientation, gender identity, gender expression, age, veteran or disability status, or other protected characteristics.

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field. Master's degree preferred.
• Minimum of 5 years of experience in community services, social work, or a related field, with at least 2 years in a supervisory or management role.
• Demonstrated experience in case management, client assessment, and care planning.
• Strong knowledge of community resources and social service delivery systems.
• Excellent leadership, communication, interpersonal, and problem-solving skills.
• Familiarity with relevant legislation and ethical guidelines in social care.
• Ability to work effectively under pressure and manage diverse caseloads.

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 22.49/hr.

Maximum Offer

$ 33.74/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: Case Management - UPC

FTE: 0.80
Full Time
Shift: Days

Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual’s ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.

Detailed responsibilities:
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
* COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
* LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management
* DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
* WELLNESS - Offer information and resources to provide patient information on their specific mental “condition”; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
* WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
* SERVICE PLANS - Assist in the development and coordination of the individual’s service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individual’s behavioral healthcare
* RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
* ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual’s needs
* CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services
* TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
* STATISTICS - Maintain and report applicable statistics regarding programs and client services
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline

Experience:
Essential:
1 year directly related experience

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Valid New Mexico Driver's License
* UNM Vehicle Operator's Permit w/in 60 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner
* Licensed Alcohol and Drug Abuse Counselor or LASI eligible

Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise
* Subject to random alcohol and substance testing

Department: Behavioral and Mental Health

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 22.49/hr.

Maximum Offer

$ 33.74/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: CPC Programs for Children

FTE: 1.00
Full Time
Shift: Days

Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual’s ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.

Detailed responsibilities:
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
* COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
* LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management
* DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
* WELLNESS - Offer information and resources to provide patient information on their specific mental “condition”; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
* WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
* SERVICE PLANS - Assist in the development and coordination of the individual’s service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individual’s behavioral healthcare
* RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
* ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual’s needs
* CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services
* TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
* STATISTICS - Maintain and report applicable statistics regarding programs and client services
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline

Experience:
Essential:
1 year directly related experience

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Valid New Mexico Driver's License
* UNM Vehicle Operator's Permit w/in 60 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner
* Licensed Alcohol and Drug Abuse Counselor or LASI eligible

Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise

Department: Behavioral and Mental Health

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 22.49/hr.

Maximum Offer

$ 33.74/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: OCO Jail Diversion Services

FTE: 1.00
Full Time
Shift: Days

Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual’s ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.

Detailed responsibilities:
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
* COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
* LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management
* DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
* WELLNESS - Offer information and resources to provide patient information on their specific mental “condition”; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
* WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
* SERVICE PLANS - Assist in the development and coordination of the individual’s service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individual’s behavioral healthcare
* RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
* ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual’s needs
* CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services
* TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
* STATISTICS - Maintain and report applicable statistics regarding programs and client services
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
* JUDICIAL INTERFACE - Provide support and mentoring to mental health consumers involved in the Judicial System toinclude encouraging regular contact with court supervision, compliance with conditions of release and other expectations of the judicial system. Work cooperatively with legal system staff while maintaining role as clients advocate. Attend weekly meetings with judicial staff including Judges, Pretrial Services, Community Corrections Probation/Parole Officers, Public Defender staff, District Attorney Staff. Meet with clients who are in custody at MDC. Attend court hearings and other meetings with court staff and clients. Complete weekly/monthly written reports and e-mails to probation/parole officers/pre trail mental health specialists as required
* COORDINATION - Encourage regular contact with court supervision, compliance with conditions of release and other expectations under the judicial system

Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline

Experience:
Essential:
1 year directly related experience

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Valid New Mexico Driver's License
* UNM Vehicle Operator's Permit w/in 60 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner
* Licensed Alcohol and Drug Abuse Counselor or LASI eligible

Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise
* Sig Haz: Physical risk/injuries due to combative patients
* Subject to random alcohol and substance testing

Department: Behavioral and Mental Health

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 22.49/hr.

Maximum Offer

$ 33.74/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: OCO Jail Diversion Services

FTE: 1.00
Full Time
Shift: Days

Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual’s ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.

Detailed responsibilities:
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
* COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
* LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management
* DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
* WELLNESS - Offer information and resources to provide patient information on their specific mental “condition”; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
* WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
* SERVICE PLANS - Assist in the development and coordination of the individual’s service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individual’s behavioral healthcare
* RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
* ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual’s needs
* CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services
* TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
* STATISTICS - Maintain and report applicable statistics regarding programs and client services
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
* JUDICIAL INTERFACE - Provide support and mentoring to mental health consumers involved in the Judicial System toinclude encouraging regular contact with court supervision, compliance with conditions of release and other expectations of the judicial system. Work cooperatively with legal system staff while maintaining role as clients advocate. Attend weekly meetings with judicial staff including Judges, Pretrial Services, Community Corrections Probation/Parole Officers, Public Defender staff, District Attorney Staff. Meet with clients who are in custody at MDC. Attend court hearings and other meetings with court staff and clients. Complete weekly/monthly written reports and e-mails to probation/parole officers/pre trail mental health specialists as required
* COORDINATION - Encourage regular contact with court supervision, compliance with conditions of release and other expectations under the judicial system

Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline

Experience:
Essential:
1 year directly related experience

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Valid New Mexico Driver's License
* UNM Vehicle Operator's Permit w/in 60 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner
* Licensed Alcohol and Drug Abuse Counselor or LASI eligible

Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise
* Sig Haz: Physical risk/injuries due to combative patients
* Subject to random alcohol and substance testing

Department: Behavioral and Mental Health