94 Customer Service Manager jobs in Columbus

Overview: We Need Your Next-Level Service Mindset at the Best in Pests.As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you. You’ll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back. With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities: As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that’s the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.You will…Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules—don’t worry, we will train you!Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriateUse your sharp listening skills and probing questions to identify the customer’s concern and evaluate their needsMonitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other resultsReschedule unserviced accounts within 24 hoursParticipate in quality assurance processes, programs, and initiativesSafeguards customer’s privacy and other proprietary informationWe Offer…Competitive earnings starting at $18- $20per hourComprehensive benefits package including medical, dental, vision, maternity, & life Insurance401(k) plan with company match, employee stock purchase planPaid vacation, holidays, and sick leaveEmployee discounts, tuition reimbursement, dependent scholarship awardsIndustry leading, quality, comprehensive training programWhy Orkin?You are interested in an opportunity with career potential in a reliable, recession-resistant industryYou have a service-oriented mindset that leads you to build loyalty and trust with customersYou hold yourself responsible to commitmentsYou value being part of a teamYou want to keep learning, improving and developing as a leaderYou want to join a company that supports the communityYou want a career with a purpose at a mission-driven company that valuesSafetyProfessionalismEmpathyIntegrityInnovation Qualifications: What do you need to be successful?Previous experience in Customer Service or Sales preferred High School Diploma or equivalent requiredExcellent interpersonal and communication skillsBasic computer skills in various software and web-based applicationsProficient in Microsoft OfficeStrong attention to detail and follow throughDemonstrated ability to prioritize tasks and manage time efficientlyWhat will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of timeBe able to regularly lift and/or move up to 25 pounds.Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer#ORKAPP8/25

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Marketing Description About NAI Ohio EquitiesFor more than 50 years, NAI Ohio Equities has played a meaningful role in shaping the commercial real estate landscape of Central Ohio. Rooted in relationships and guided by a People First philosophy, we provide high-quality real estate services through expert management, market insight, and personalized attention. Our local roots-combined with the global reach of NAI Global-allow us to serve clients with both hometown knowledge and world-class capabilities.About the RoleAs a Client Services Coordinator, you will play a key role in supporting our commercial real estate professionals and their clients. You're at the forefront of the action, delivering exceptional support to up to six assigned agents. From project management to marketing support, you're the go-to guru for all things Commercial real estate. You have a passion for proposal creation and presentation. You're ready to tackle any client-facing challenge, or transaction management task that comes your way. This role blends organization, attention to detail, and client service, helping our agents deliver an exceptional experience to their clients from start to finish.Marketing: Utilizing templates to create and format proposals, presentations, broker opinion of values, analysis spreadsheets and correspondence using MS Word, Excel and/or InDesign. Create and maintain marketing materials for property listings (flyers/brochures, investment offering memorandums, custom aerial mapping) and ensure properties are up to date in all listing databases. Ordering of professional photography, property signage, and other marketing materials. Format and distribute email marketing, direct mailers, and property announcements. Support agents in creating, writing, and posting social media content, newsletters, blogs, maintaining individual and/or team websites as well as coordinating events. Ensure consistency with brand standards across all marketing deliverables.Business Operations: Process lease and sale paperwork, collect all pertinent documentation, and maintain client/property files. Manage multiple projects simultaneously. Work with agents on transaction procedures including timelines, commission vouchers and invoices, vendor communication, and pipeline maintenance. Support agents through market research, business development, preparing/updating reports and surveys, and database/CRM managementAdministrative: General duties such as scheduling meetings, printing, binding tour books, conference room set up, and maintaining agent calendars.Collaboration & Teamwork: Partner with the Senior Marketing Coordinator to manage workflow and prioritize projects. Work closely with the Marketing Team to ensure materials align with company strategy and messaging. Collaborate with team members to improve processes, templates, and overall client service delivery. Covering receptionist duties from time to time. Exempt/Non-Exempt Non-Exempt Full-Time/Part-Time Full-Time Open Date 9/2/2025 Position Client Services Coordinator Position Requirements Qualifications 1-3 years of experience in marketing, client services, or administrative support (experience in the real estate industry is preferred but not required) Strong organizational and time management skills with high attention to detail. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Proficient in Adobe InDesign, Photoshop, and Illustrator (willingness to learn additional skills required). Familiar with large language models (LLM) best practices for ChatGPT, Copilot, etc. Knowledge of Mailchimp/Constant Contact and Social Media platforms Excellent written and verbal communication skills. Ability to balance multiple projects in a fast-paced, team-oriented environment. Bachelor's degree in marketing, communications, business, or related field preferred. Willingness to become a notary and licensed real estate agent in the State of Ohio This position is currently accepting applications.

Overview

We Need Your Next-Level Service Mindset at the Best in Pests .

As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team thats counting on you. Youll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.

Youll have more than a job youll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, youll receive opportunities to volunteer and give back .

With Orkins award-winning training program, youll receive all the tools you need to succeed . That means no industry experience required to start building your career. Plus, if theres one thing we know at Orkin, its that pests keep coming back, and that makes our industry recession resistant.

Ready to start a career with staying power? Apply now!

As a Customer Service Specialist , you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, youll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will

• Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
• Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedulesdont worry, we will train you!
• Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
• Use your sharp listening skills and probing questions to identify the customers concern and evaluate their needs
• Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
• Reschedule unserviced accounts within 24 hours
• Participate in quality assurance processes, programs, and initiatives
• Safeguards customers privacy and other proprietary information

We Offer

• Competitive earnings starting at $18- $0 per hour
• Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
• 401(k) plan with company match, employee stock purchase plan
• Paid vacation, holidays, and sick leave
• Employee discounts, tuition reimbursement, dependent scholarship awards
• Industry leading, quality, comprehensive training program

Why Orkin?

• You are interested in an opportunity with career potential in a reliable, recession-resistant industry
• You have a service-oriented mindset that leads you to build loyalty and trust with customers
• You hold yourself responsible to commitments
• You value being part of a team
• You want to keep learning, improving and developing as a leader
• You want to join a company that supports the community
• You want a career with a purpose at a mission-driven company that values
  • Safety
  • Professionalism
  • Empathy
  • Integrity
  • Innovation

What do you need to be successful?

• Previous experience in Customer Service or Sales preferred
• High School Diploma or equivalent required
• Excellent interpersonal and communication skills
• Basic computer skills in various software and web-based applications
• Proficient in Microsoft Office
• Strong attention to detail and follow through
• Demonstrated ability to prioritize tasks and manage time efficiently

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

• Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
• Be able to regularly lift and/or move up to 25 pounds.

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

What do you need to be successful?

• Previous experience in Customer Service or Sales preferred
• High School Diploma or equivalent required
• Excellent interpersonal and communication skills
• Basic computer skills in various software and web-based applications
• Proficient in Microsoft Office
• Strong attention to detail and follow through
• Demonstrated ability to prioritize tasks and manage time efficiently

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

• Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
• Be able to regularly lift and/or move up to 25 pounds.

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

As a Customer Service Specialist , you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, youll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will

• Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
• Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedulesdont worry, we will train you!
• Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
• Use your sharp listening skills and probing questions to identify the customers concern and evaluate their needs
• Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
• Reschedule unserviced accounts within 24 hours
• Participate in quality assurance processes, programs, and initiatives
• Safeguards customers privacy and other proprietary information

We Offer

• Competitive earnings starting at 18- 20 per hour
• Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
• 401(k) plan with company match, employee stock purchase plan
• Paid vacation, holidays, and sick leave
• Employee discounts, tuition reimbursement, dependent scholarship awards
• Industry leading, quality, comprehensive training program

Why Orkin?

• You are interested in an opportunity with career potential in a reliable, recession-resistant industry
• You have a service-oriented mindset that leads you to build loyalty and trust with customers
• You hold yourself responsible to commitments
• You value being part of a team
• You want to keep learning, improving and developing as a leader
• You want to join a company that supports the community
• You want a career with a purpose at a mission-driven company that values
  • Safety
  • Professionalism
  • Empathy
  • Integrity
  • Innovation

Client Services Specialist Job ID Posted 07-Apr-2025 Service line Advisory Segment Role type Full-time Areas of Interest Administrative, Marketing, Sales Support Location(s) Columbus - Ohio - United States of America - - About the Role: - - Th Client Service, Specialist, Real Estate, Property Management, Business Services, Client, Marketing

Overview

We Need Your Next-Level Service Mindset at the Best in Pests .

As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team thats counting on you. Youll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.

Youll have more than a job youll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, youll receive opportunities to volunteer and give back .

With Orkins award-winning training program, youll receive all the tools you need to succeed . That means no industry experience required to start building your career. Plus, if theres one thing we know at Orkin, its that pests keep coming back, and that makes our industry recession resistant.

Ready to start a career with staying power? Apply now!

As a Customer Service Specialist , you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, youll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will

• Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
• Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedulesdont worry, we will train you!
• Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
• Use your sharp listening skills and probing questions to identify the customers concern and evaluate their needs
• Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
• Reschedule unserviced accounts within 24 hours
• Participate in quality assurance processes, programs, and initiatives
• Safeguards customers privacy and other proprietary information

We Offer

• Competitive earnings starting at $18- $0 per hour
• Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
• 401(k) plan with company match, employee stock purchase plan
• Paid vacation, holidays, and sick leave
• Employee discounts, tuition reimbursement, dependent scholarship awards
• Industry leading, quality, comprehensive training program

Why Orkin?

• You are interested in an opportunity with career potential in a reliable, recession-resistant industry
• You have a service-oriented mindset that leads you to build loyalty and trust with customers
• You hold yourself responsible to commitments
• You value being part of a team
• You want to keep learning, improving and developing as a leader
• You want to join a company that supports the community
• You want a career with a purpose at a mission-driven company that values
  • Safety
  • Professionalism
  • Empathy
  • Integrity
  • Innovation

What do you need to be successful?

• Previous experience in Customer Service or Sales preferred
• High School Diploma or equivalent required
• Excellent interpersonal and communication skills
• Basic computer skills in various software and web-based applications
• Proficient in Microsoft Office
• Strong attention to detail and follow through
• Demonstrated ability to prioritize tasks and manage time efficiently

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

• Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
• Be able to regularly lift and/or move up to 25 pounds.

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

What do you need to be successful?

• Previous experience in Customer Service or Sales preferred
• High School Diploma or equivalent required
• Excellent interpersonal and communication skills
• Basic computer skills in various software and web-based applications
• Proficient in Microsoft Office
• Strong attention to detail and follow through
• Demonstrated ability to prioritize tasks and manage time efficiently

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

• Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
• Be able to regularly lift and/or move up to 25 pounds.

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

As a Customer Service Specialist , you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, youll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will

• Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
• Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedulesdont worry, we will train you!
• Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
• Use your sharp listening skills and probing questions to identify the customers concern and evaluate their needs
• Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
• Reschedule unserviced accounts within 24 hours
• Participate in quality assurance processes, programs, and initiatives
• Safeguards customers privacy and other proprietary information

We Offer

• Competitive earnings starting at 18- 20 per hour
• Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
• 401(k) plan with company match, employee stock purchase plan
• Paid vacation, holidays, and sick leave
• Employee discounts, tuition reimbursement, dependent scholarship awards
• Industry leading, quality, comprehensive training program

Why Orkin?

• You are interested in an opportunity with career potential in a reliable, recession-resistant industry
• You have a service-oriented mindset that leads you to build loyalty and trust with customers
• You hold yourself responsible to commitments
• You value being part of a team
• You want to keep learning, improving and developing as a leader
• You want to join a company that supports the community
• You want a career with a purpose at a mission-driven company that values
  • Safety
  • Professionalism
  • Empathy
  • Integrity
  • Innovation

EOE Statement Meeder Investment Management is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions; sexual orientation; and gender identity), national origin, disability, genetic information, and age (40 or over). Category Customer Service Description As a Client Services Specialist, you will be responsible for managing new and existing accounts along with assisting in the creation and implementation of policies, procedures and processes. This position acts as the main contact and problem solver for client inquiries and account discrepancies. It entails significant interface with both clients and financial advisors via phone and other electronic media. To perform this job successfully, the ideal candidate must have the drive to succeed, a positive attitude, and a love for providing excellent customer service.Primary Responsibilities: Daily communication with shareholders, Local Government Investment Program (LGIP) participants, financial representatives, and broker-dealer firms as well as internal teams and departments. Point of contact for resolution of priority requests and customer problems Set up, review, and verify new accounts Facilitate timely, accurate, and efficient account transactions Serve as the quality control point to ascertain that all paperwork, policies, and procedures for customer requests have been adhered to in accordance with all compliance requirements Participation on industry calls for regulatory items Responsibilities as assigned including special projects with opportunities to cross train with other departments.Critical Success Factors: Ability to comprehend, retain and explain services, company policies and legal requirements to shareholders and financial representatives Detail oriented with strong organizational skills Ability to maintain accuracy and organization when responsible for diverse tasks Excellent verbal and written communication skills Capacity to prioritize work assignments Effective problem solving and organizational skills Professional, reliable, and accountable with high degree of ethics and integrity Flexible and open-minded; ability to thrive in a fast pace, strong team environment Positive attitude and strong commitment to the Meeder Investment Management core valuesPosition Requirements Skills Required: Bachelor's Degree required Strong MS Office skills particularly in Excel, PowerPoint and Word Transfer agency or portfolio management systems experience a plus Current FINRA Series 6 and 63 Licenses or be able to obtain within 12 months of start date Full-Time/Part-Time Full-Time Shift Days City Dublin State Ohio Zip Code 43017 Key WordsPosition Client Services Specialist Number of Openings 1 Exempt/Non-Exempt Non-Exempt Req Number CUS- Open Date 8/25/2025 Location Meeder Investment Management About the Organization Meeder Investment Management has helped clients successfully reach their financial goals since 1974. Headquartered in Dublin, Ohio, Meeder has over 125 professionals dedicated to serving the financial needs of financial advisors and their clients as well as government entities, with over $150 billion in assets under advisement.Meeder's advice and solution suite is driven by our founding principle: providing investment solutions designed to improve investor outcomes. Meeder works with clients - both directly and through financial advisors - to offer a variety of investment solutions including mutual funds, investment portfolios, separately managed accounts, retirement plan services, and cash management solutions. At Meeder, we pride ourselves on living our five core values: Do the Right Thing, Driven & Results Oriented, Relationships Matter, Continuous Improvement, and Discipline. Our core values are the cultural cornerstone for everything we do. They inspire and guide us in our day-to-day work, our relationships with colleagues, and when servicing our clients. Visit for more. See Meeder's social media pages at Under Advisement consist of $63.82 billion of regulatory assets under management for which Meeder Investment Management's registered investment adviser affiliates provide continuous and regular investment management services as disclosed in their Form ADV and non-discretionary assets as to which Meeder Public Funds provides strategic advice or consultation but does not have the authority to effectuate transactions as of December 31, 2024.This position is currently accepting applications.