800 Customer Service jobs in Aventura

The CSR would be responsible for assisting current customers with various service needs. The CSR will need to have knowledge of property insurance and excellent customer service skills.

Duties and Responsibilities:

• Resolve customer grievances
• Gain cursory knowledge of different carriers manuals, guidelines, policies and procedures
• Answer questions about products and services
• Process endorsements and policy changes
• Take payments on new and existing accounts
• Note details of all calls and/or transactions on file
• Ability to accomplish monthly goals
• Have regular and reliable attendance
• Adhere to policies and procedures of the employee handbook
• Perform other duties as assigned

Requirements:

• 1-2 years experience preferred but not required
• 4-40 License required
• Required knowledge, skills, and abilities.
• Strong ability to develop and maintain constructive, cooperative, positive, and trusting working relationships with others.
• Ability to adapt to a changing competitive environment.
• Experience in handling conflict situations with the utmost professionalism.
• Demonstrate resourcefulness and initiative.
• Must be reliable, responsible, and dependable by consistently fulfilling obligations.
• Self-motivated and self-disciplined with a strong ability to work effectively and independently with minimal supervision.
• Proficient in Microsoft Office including Word, Excel and Outlook
• Ability to communicate listening, speaking and writing skills
• Ability to manage multiple tasks simultaneously
• Bilingual preferred

Benefit Highlights:

• Industry leading medical, dental and vision insurance plan
• 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
• Generous PTO policy
• Eligible for performance based bonuses

A locally owned and nationally recognized Printing, Signage, and Marketing Services company in the Fort Lauderdale area is looking for an experienced Customer Service Representative.

We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.

This is where our Customer Service Team comes in! Job Summary: Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.

Responsibility Overview:

• Provide service to customers in our office, over the telephone, and by email.
• Help the customer by identifying their requirements and providing the services and products that best meet their needs.
• Show expertise by communicating with the customer about our products, services, and capabilities.
• Ensure that all their requirements are met for their unique projects.

Skills we are looking for:

• A positive, very detailed oriented people pleaser
• A willingness to be proactive and take action
• Excellent communication skills (verbal & written)
• Strong computer skills
• Team player that can work with others to deliver a project on time

Skills desired, but not required:

• Previous experience in business to business
• Printing and signage experience
• Understanding of direct mail and automated marketing
• Experience with PrintSmith or PrintersPlan

Compensation: $25.00 - $31.00 per hour

We are one of the nation's leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion.

If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is PIP and its independent franchisees. PIP is a leading industry provider of printing, signs and marketing services, but we're less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hardand play harder. It's part of our DNA.

With several career paths to choose from sales, marketing, design, production, operations no matter the role you choose, you'll be working in an organization that cares about you. At PIP you can make a difference.

FASTSIGNS # is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will:

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

At HIKINEX, we're committed to delivering exceptional customer experiences. Our team thrives on innovation, collaboration, and a dedication to excellence. As we continue to grow, we're seeking passionate individuals to join us in shaping the future of customer service.

We are looking for a Customer Service Representative who will serve as the first point of contact for our customers. The ideal candidate will handle inquiries, resolve issues efficiently, and ensure customer satisfaction through effective communication and problem-solving skills.

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, or chat.
• Resolve product or service issues by clarifying customer complaints, determining the cause, and offering solutions.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with team members to improve overall customer experience.
• Provide feedback on the efficiency of the customer service process.

Qualifications

Experience:

• Minimum of 1 year in a call center or customer service role.
• Familiarity with CRM systems and customer service software is preferred.
• Proven ability to troubleshoot and resolve customer issues efficiently.

Education:

• High school diploma or equivalent is required.
• Additional customer service training or certifications are a plus.

Benefits

• 401(k) with company match.
• Comprehensive health, dental, and vision insurance.
• Paid Time Off (PTO).
• Flexible scheduling options.

Schedule:

• * Monday to Friday (flexible hours based on role).
• * Opportunity to work from home remote.

Pay:

* $30.00 - $35.00 per hour

• Answer incoming customer calls and inquiries in a friendly, professional, and timely manner, providing exceptional customer service at all times.
• Listen attentively to customer concerns, questions, and service requests, demonstrating empathy and a strong desire to resolve issues promptly.
• Schedule service and new sales appointments with the goal of keeping the call board full for technicians and Comfort Advisors.
• May also dispatch technicians based on availability and customer preferences with the goal of prioritizing high value opportunities and efficient technician routing.
• Provide accurate and detailed information to customers regarding service offerings, pricing, appointment details, and any additional inquiries.
• Maintain accurate and organized customer records, documenting interactions, service requests, and any special instructions.
• Assist customers with troubleshooting minor issues over the phone, providing guidance and support before dispatching a technician if necessary.
• Collaborate closely with service technicians, providing them with necessary job details, customer information, and any updates or changes.
• Follow up with customers after service appointments to ensure satisfaction, address any further concerns, and obtain feedback.
• Handle customer complaints or escalations with professionalism and a commitment to finding effective resolutions.
• Stay updated on company services, policies, and procedures to provide accurate information and address customer inquiries effectively.
• Assist in administrative tasks such as data entry, invoicing, and generating service reports as required.
• Collaborate with other team members and departments to ensure seamless service delivery and a positive customer experience.

• Previous experience in customer service, preferably in a service-oriented industry.

• Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
• Strong problem-solving skills and the ability to think quickly on your feet.
• Outstanding organizational and multitasking abilities to handle a high volume of customer inquiries and service requests.
• Proficient computer skills, including experience with customer service software, CRM systems, and Microsoft Office Suite.
• Familiarity with HVAC, plumbing, or electrical terminology and concepts is an asset.
• Ability to remain calm and composed in high-pressure situations, demonstrating empathy and effective conflict resolution skills.
• Positive attitude, strong work ethic, and a genuine passion for delivering exceptional customer service.
• Ability to work collaboratively within a team environment, supporting a positive and supportive work culture.
• High school diploma or equivalent.

• Core values that we live every day - not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics
• Performance Pay directly tied to results - Get what you deserve
• Benefits you will use - Full medical, dental, and vision packages including fully employer paid options
• Secure your financial future - 401(k) with company match
• Speed and scale - Work with a company that operates at the speed of a start up with the investment backing of institutional investors
• We invest in your future - leadership training that directly results into bigger career opportunities
• Learn on the job - continuous education stipends available

Company Description

Locksmith Keyless, established in 2013, is a leading wholesaler of locksmith hardware and automotive tools based in the Miami, Florida area. We are dedicated to providing high-quality automotive keys and accessory parts at competitive prices. As a leading distributor of replacement automotive keyless entry remotes, transponder keys, and programming technology, we are committed to maintaining the highest standards of quality while serving a rapidly growing customer base.

Role Description

This is a full-time on-site role for a Customer Service Representative, located in Doral, FL. The Customer Service Representative will be responsible for providing excellent customer support, addressing customer inquiries, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include answering phone calls, responding to emails, processing orders, and resolving customer issues in a timely and efficient manner.

Qualifications

• Strong skills in Customer Service, Customer Experience, and Customer Satisfaction
• Experience in Customer Support and working with Customer Service Representatives
• Excellent communication and interpersonal skills
• Ability to handle challenging situations with professionalism and patience
• Proficiency with computer systems and software applications
• Previous experience in a related field is beneficial
• High school diploma or equivalent; additional education is a plus

Salary starting at 18usd/h

Position at Skyservice Business Aviation

Fontainebleau, a Skyservice company, is accepting applications for Customer Service Representatives. We are an established and successful business aviation company seeking confident, reliable, and friendly Customer Service Representatives. In this role, you will be responsible for interacting with the most important element of our company our customers. This position involves working rotational shifts including weekends and holidays depending on scheduling needs.

Summary of Responsibilities:

• Provide high standards service to customers in accordance with Skyservice Business Aviation's philosophy, ensure efficient and courteous arrivals and departures of customers;
• Ensure communication and coordination between customers, lineservice crew, and staff;
• Coordinate fueling, catering, car rental, hotel booking, and reservations;
• Maintain, monitor, and update the Aircraft Entry Log and advise the lineservice crew accordingly;
• Answer the general number phone lines and forward calls to the appropriate person;
• Fill out digital forms for new clients and actively promote additional aircraft services and products;
• Respond to customer email inquiries in a timely and courteous manner;
• Complete daily invoicing and data entry for various vendors and customers;
• Contact clients about unpaid or overdue accounts and attempt to collect or make the appropriate payment arrangements; update account information if a payment is made;
• Other duties as assigned.

Qualifications and Skills Required:

• High school diploma/GED required;
• Aviation experience preferred, but not required;
• Intermediate computer skills;
• Excellent communication skills;
• Excellent customer service skills;
• Ability to multitask;
• Strong conflict resolution skills;
• Maintain a professional demeanor and appearance at all times;
• Weekend availability and willingness to work overtime during peak seasons.

Other Requirements:

• Be at least 18 years of age;
• Legally entitled to work in the United States;
• Must be able to successfully complete and pass pre-employment drug and alcohol testing and other background checks necessary to obtain an airport restricted area pass.

Schedule:

Rotational shift that are 8 to 10 hours in length. Must be available to work weekends and statutory holidays as required.

Benefits:

• 401(k) plan with employer match;
• Health, dental, and vision insurance;
• Life insurance;
• Paid time off.

Skyservice is an equal opportunity employer and welcomes applications from all interested parties. If for any reason you cannot apply through our job board, please contact a member of our Human Resources team for special accommodation.

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. Youll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience

What your day-to-day will look like:
Assist customers and business partners via telephone and email
Handle customer complaints in a calm, professional manner
Diagnose, assess, and resolve problems or issues
Monitor progress of delivery routes
Process changes or cancellations to delivery orders
Pay Rate: 16/hr. with the ability to make overtime

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Past customer service experience within the logistics or supply chain industry
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
Bilingual in Spanish and English
1-year related experience preferably within a call center environment
Strong customer service skills and the ability to satisfactorily resolve issues
Solid ability to multitask with exceptional organizational skills
Ability to thrive under pressure while delivering solutions that exceed customer expectations

Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail