1062 Customer Service jobs in Williamsbridge

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is seeking a Customer Service Representative who ensures effective and efficient coordination between the company and its customers with a high level of service and support. This dynamic team member will quickly process sales orders and resolve customer product or service issues. This experienced representative will establish and maintain positive business relationships, internally and externally, to promote company goals. A significant level of interpersonal and communication skills is required for success in this role.

**_Expected base pay rates for the role will be between $21.38 and $26.78 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company sponsored benefit programs._**

**Primary Functions Are:**

+ Demonstrates the ability to perform all entry and intermediate-level tasks.

+ Facilitates communications between various Customer Service Operations work groups.

+ Applies solid knowledge of business concepts, procedures, and practices, and a complete understanding of fundamentals in a functional area working knowledge of other related disciplines.

+ Performs complex assignments usually without established procedures. Assignments require considerable judgment, initiative, creativity, and leadership in troubleshooting, suggesting alternatives, and making recommendations for continuous quality improvement.

+ Plans and organizes non-routine tasks with the w/approval. Establishes priorities of work assignments.

+ Solves a wide range of complex problems requiring advanced interpretation of generally defined procedures and practices. Selects methods and practices to obtain imaginative, thorough, and practical solutions to questions.

+ Understands the organizational structure and key roles of teams. Maintains general knowledge of products/services associated with the area and employees involved with specific product lines and services.

+ Limited supervision. Receives no appreciable instruction on routine work and general instruction on new lines of work or special assignments.

+ Serves as backup to at least two specialized functions in the team.

+ Ability to train other CSRs.

+ Participates in special projects and performs additional duties as required.

+ Must be available to work rotating shifts.

**Education and Experience:**

+ A High School Diploma or GED equivalency is required.

+ 2 or more years of call center or customer service experience.

+ Customer account management experience preferred.

+ Flooring industry experience preferred.

**Competencies:**

+ Excellent oral and written communication skills.

+ Demonstrated ability to interact effectively with individuals at all levels in the organization is required.

+ Good voice quality that is conversational and professional.

+ Must have the ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards.

+ The ability to demonstrate strong organizational and problem-solving skills is required.

+ Strong interpersonal relationship-building skills.

+ Moderate level of computer skills Word, Excel, and database experience is a plus.

+ Detail-oriented with the ability to multitask, manage priorities, and time effectively.

+ Ability to work in a fast-paced environment.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.

**Job Type** Sales Jobs

**Req ID** 86607

BEST. JOB. EVER!

• Minimal weekday hours required (join for weekends only!)
• Generous Team Member discount
• $400 bonus for every referral hired with NO LIMIT*
• Competitive hourly pay rates & team bonus
• Get Paid Early!

* Additional terms and conditions apply.

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We make dreams happen-apply today!

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Essential Job Functions:

• Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
• Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
• Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
• Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
• Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
• Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
• Promote all alteration services and personalization options.
• Maintain store-standards to support a flawless shopping experience.
• Maintain a high standard of dress to meet the Dress Code policy.
• Respond promptly to all customer questions providing product and service information.
• Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
• Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
• Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
• Assist with all sales promotions and visual updates.
• Other duties as assigned.

Physical Demands :

• While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

Education & Credentials:

• High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

Now that we've popped the question, please say "I do".

Part Time Benefits Include:

• Rewarding Environment and Competitive Pay
• Team Bonus
• Dayforce Wallet - Get Paid Early!
• Generous Team Member Discount After First Pay Period
• Vision Care
• Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
• 401K Program
• Discount for Identity Theft Protection
• Discounts for Home and Auto Insurance
• Discounts for Mobile
• Legal Benefits (MetLife Hyatt Legal Plans)
• Pet Insurance

Love wins when love is for Everyone!

Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.

The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $16-19/hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

Job Description
1. Answer phone calls coming into the medical center
 2. Transfer calls and help with patient's needs
 3. Document calls on a need-by-need basis
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- 1+ year of customer service representative experience
 - High school diploma or GED
Proficient with Windows PC applications - Healthcare customer service experience null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to

_This position is Onsite. Our office is located at 1 Dakota Dr Lake Success NY 11042._
**Optum NY, (formerly Optum Tri-State NY) is seeking a Customer Service Representative to join our team in Lake Success, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.**
**As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.**
At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while **Caring. Connecting. Growing together.**
This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 10:00am - 6:00pm. It may be necessary, given the business need, to work occasional overtime.
We offer 4 to 6 weeks of on-the-job training. The hours during training will be 10:00am to 6:00pm, Monday - Friday.
**Primary Responsibilities:**
+ Provide excellent customer service
+ Constantly meet established productivity, schedule adherence, and quality standards
+ Respond to complex customer calls
+ Resolve customer service inquiries which could include:
+ Benefit and Eligibility information
+ Customer material requests
+ Physician assignments
+ Authorization for treatment
Optum NY/NJ was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum - from preventative medicine to diagnostics to treatment and beyond across New York, New Jersey, and Southern Connecticut. As a Patient Centered Medical Home, Optum NY/NJ can provide patient-focused medical care to the entire family. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Together, we're making health care work better for everyone.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High school diploma / GED OR equivalent work experience
+ Must be 18 years of age OR Older
+ 1+ years of customer service experience analyzing and solving customer problems, OR 1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
+ Basic proficiency with Windows PC applications, which includes the ability to learn new and complex computer system applications
+ Must be live in a commutable distance in our office location at 1 Dakota Dr Lake Success NY 11042
+ Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 10:00am - 6:00pm. It may be necessary, given the business need, to work occasional overtime.
**Preferred Qualifications:**
+ Radiology knowledge or experience
**Soft Skills:**
+ Ability to navigate a computer while on the phone
+ Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product
+ Ability to remain focused and productive each day though tasks may be repetitive
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_OptumCare_ _is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_OptumCare_ _is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #RED

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
Dal-Tile is seeking a Customer Service Representative who ensures effective and efficient coordination between the company and its customers with a high level of service and support. This dynamic team member will quickly process sales orders and resolve customer product or service issues. This experienced representative will establish and maintain positive business relationships, internally and externally, to promote company goals. A significant level of interpersonal and communication skills is required for success in this role.
**_Expected base pay rates for the role will be between $21.38 and $26.78 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company sponsored benefit programs._**
**Primary Functions Are:**
+ Demonstrates the ability to perform all entry and intermediate-level tasks.
+ Facilitates communications between various Customer Service Operations work groups.
+ Applies solid knowledge of business concepts, procedures, and practices, and a complete understanding of fundamentals in a functional area working knowledge of other related disciplines.
+ Performs complex assignments usually without established procedures. Assignments require considerable judgment, initiative, creativity, and leadership in troubleshooting, suggesting alternatives, and making recommendations for continuous quality improvement.
+ Plans and organizes non-routine tasks with the w/approval. Establishes priorities of work assignments.
+ Solves a wide range of complex problems requiring advanced interpretation of generally defined procedures and practices. Selects methods and practices to obtain imaginative, thorough, and practical solutions to questions.
+ Understands the organizational structure and key roles of teams. Maintains general knowledge of products/services associated with the area and employees involved with specific product lines and services.
+ Limited supervision. Receives no appreciable instruction on routine work and general instruction on new lines of work or special assignments.
+ Serves as backup to at least two specialized functions in the team.
+ Ability to train other CSRs.
+ Participates in special projects and performs additional duties as required.
+ Must be available to work rotating shifts.
**Education and Experience:**
+ A High School Diploma or GED equivalency is required.
+ 2 or more years of call center or customer service experience.
+ Customer account management experience preferred.
+ Flooring industry experience preferred.
**Competencies:**
+ Excellent oral and written communication skills.
+ Demonstrated ability to interact effectively with individuals at all levels in the organization is required.
+ Good voice quality that is conversational and professional.
+ Must have the ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards.
+ The ability to demonstrate strong organizational and problem-solving skills is required.
+ Strong interpersonal relationship-building skills.
+ Moderate level of computer skills Word, Excel, and database experience is a plus.
+ Detail-oriented with the ability to multitask, manage priorities, and time effectively.
+ Ability to work in a fast-paced environment.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
**Job Type** Sales Jobs
**Req ID** 86607

Description
We are looking for a dedicated Customer Service Representative to join our team in Hasbrouck Heights, New Jersey. In this contract role, you will play a vital part in ensuring customer satisfaction by managing orders, coordinating deliveries, and maintaining strong and detail-oriented relationships with clients. This position offers an excellent opportunity to grow your skills while contributing to a dynamic and collaborative work environment.
Responsibilities:
- Process customer orders efficiently and provide accurate delivery information while ensuring timely follow-ups.
- Assess workload and prioritize tasks to meet delivery schedules and customer requirements.
- Develop a thorough understanding of assigned product groups and continuously enhance your knowledge.
- Communicate customer concerns to the appropriate teams, including supervisors, warehouse staff, and sales representatives.
- Build and maintain strong relationships with clients by delivering exceptional customer service and offering value-added solutions such as inventory reporting.
- Coordinate product shipments, including expedited and third-party freight, with warehouse personnel.
- Prepare and review purchase orders, warehouse releases, invoices, and export documents to ensure accuracy.
- Assist sales and accounts receivable teams in resolving invoice payment issues in accordance with company terms.
- Record and organize customer interactions, including inquiries and complaints, to ensure proper documentation and follow-up.
- Monitor inventory data using MISys and reconcile monthly reports with warehouse records.
Requirements - Proven experience in customer service roles, including order entry and processing.
- Strong ability to handle inbound and outbound calls effectively and with attention to detail.
- Excellent organizational skills with the ability to prioritize tasks and meet deadlines.
- Proficiency in preparing accurate documentation, including invoices and export records.
- Ability to build and maintain strong relationships with clients and internal teams.
- Familiarity with inventory management systems and reconciliation processes.
- Strong communication skills to effectively address customer concerns and collaborate with team members.
- Attention to detail and problem-solving skills to ensure customer satisfaction and operational efficiency. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Description We are looking for an organized and detail-oriented Customer Service Representative to join our team in Carlstadt, New Jersey. This is a Contract position requiring strong customer service skills and the ability to manage administrative tasks efficiently. In this role, you will play a key part in ensuring smooth order processing and supporting operational needs.
Responsibilities:
- Process customer orders accurately, ensuring timely placement and fulfillment.
- Coordinate shipment creation and monitor delivery schedules to meet customer expectations.
- Generate and send invoices for completed orders while maintaining accurate records.
- Perform document scanning and filing to support organizational efficiency.
- Provide clerical and administrative assistance to support daily operations.
- Address customer inquiries through inbound calls, offering timely and attentive support.
- Utilize Salesforce.com to maintain customer information and track order progress.
- Collaborate with internal teams to resolve issues and improve service delivery.
- Ensure compliance with company policies and procedures in all tasks performed. Requirements - Proven experience in customer service or administrative roles, preferably in a distribution setting.
- Proficiency in order entry and shipment coordination processes.
- Familiarity with invoicing procedures and document management.
- Strong ability to handle inbound calls and provide excellent customer support.
- Experience using Salesforce.com or similar CRM platforms.
- Attention to detail and accuracy in data entry and record-keeping.
- Excellent organizational and time management skills.
- Ability to work independently and collaboratively in a fast-paced environment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Description We are looking for a dedicated Customer Service Representative to join our team in East Rutherford, New Jersey. This Contract-to-Permanent position offers an exciting opportunity to build strong relationships with customers while providing exceptional service and support. The role involves managing customer interactions, ensuring accurate order processing, and collaborating with internal teams to deliver seamless solutions.
Responsibilities:
- Deliver outstanding service to customers across various markets by collaborating with internal teams and external partners.
- Develop and nurture strong relationships with customers to ensure satisfaction and loyalty.
- Prepare accurate and prompt quotations tailored to customer needs.
- Enter and manage customer orders in the system with precision and efficiency.
- Assist the Sales team by providing support with quotations, delivery updates, and order reports.
- Oversee daily customer orders, including confirming orders, tracking shipments, and addressing backorder situations.
- Resolve operational challenges related to the sales process, such as invoicing, returns, and delivery issues.
- Coordinate with departments like supply chain and logistics to guarantee top-tier customer service.
- Participate actively in shipping activities by preparing documentation and ensuring timely communication with the warehouse.
- Conduct regular review calls with customers to maintain strong engagement and address their evolving needs. Requirements - Proven experience in a customer service role, preferably in a call center or similar environment.
- Proficiency in managing order entry and processing systems.
- Strong ability to handle inbound and outbound calls with professionalism.
- Demonstrated skill in resolving customer inquiries and operational issues effectively.
- Familiarity with coordinating shipment tracking and order status updates.
- Excellent communication and interpersonal skills to build positive customer relationships.
- Ability to work collaboratively with cross-functional teams.
- Strong organizational and time management skills to meet deadlines consistently. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Description
Open Enrollment Customer Service in New Jersey! Fully remote in New Jersey, any city!
$18/hr or $9 if bilingual in English/Spanish
Training Schedule/Duration: M-F 8:00 AM - 4:30 PM Eastern for a duration of 3 weeks.
Hours of Operation: - Open Enrollment: 11/1 - 1/31:
8:00 am to 8:00 pm EST - Monday through Friday.
8:00 am to 5:00 pm EST - Saturday
8:00 am to 5:00 pm EST - last two Sundays of OE
8:00 am - 10:00 pm EST - last three days of OE
8:00 am to 8:00 pm EST - one week after OE period ends.
Hours of Operation - Non-Open Enrollment: 8:00 am to 5:00 pm Eastern - Mon through Fri
Location: Remote / Work from home in State of New Jersey - NJ
Equipment: Bring Your Own Device BYOD. Cannot accept MAC IOS or Celeron Processor.
Job Description:
The Customer Service Representative CSR is responsible for answering inquiries from Marketplace individual consumers including but not limited to general information as well as assisting individuals and families in applying for health care coverage through the Marketplace.
- Answer incoming calls from consumers including the general public prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards policy and procedures and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household household income eligibility determinations interpreting determinations made by the Marketplace and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes demographic updates disenrollment requests and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail email or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Perform other duties as assigned by management.
Education Required:
- High School Diploma OR GED
Experience Required:
- Minimum of 6 months Customer Service Call Center experience needed
- Strong data entry and telephone skills
- Excellent organizational interpersonal written and verbal communication skills
- Ability to perform comfortably in a fast-paced work environment
- Ability to successfully execute many complex tasks simultaneously
- Ability to work as a team member as well as independently
- Previous experience with computers phone systems and headsets preferred
- Bi-lingual Spanish is a plus.
Pay and Benefits
The pay range for this position is 18.00 - 19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Aug 25, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.