85,932 Customer Services jobs in the United States

SINGLOMAX APPAREL is seeking a dedicated Customer Service Representative to join our team. As a key player in the Human Resources industry, you will be responsible for providing exceptional customer service to our clients. If you are passionate about helping others and have excellent communication skills, we want to hear from you!

• Respond to customer inquiries via phone, email, and chat
• Provide product information and assistance with orders
• Resolve customer complaints and issues in a professional manner
• Process returns and exchanges according to company policies
• Collaborate with other departments to ensure customer satisfaction

• High school diploma or equivalent
• 1+ years of customer service experience
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities
• Ability to work in a fast-paced environment

We are looking to recruit individuals from various fields, including but not limited to remote data entry clerks, administrative assistants, receptionists, sales assistants, Live chat agents, warehouse or factory workers, medical assistants, nurses, and call center representatives. This position is ideal for those seeking to earn extra income through part-time remote work.

If you are a team player with a passion for customer service, we encourage you to apply for the Customer Service Representative position at SINGLOMAX APPAREL. Join us in providing top-notch service to our clients!

Position Overview

We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of TECHINT Engineering & Construction.

Key Responsibilities

• Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
• Provide information regarding company services, project updates, and general support inquiries.
• Assist clients and vendors in navigating company processes, documentation, and service requests.
• Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
• Track, log, and follow up on customer requests in line with company service standards.
• Escalate complex issues to appropriate departments while maintaining ownership of resolution.
• Maintain strong knowledge of TECHINT’s ongoing projects, services, and global operations.
• Ensure compliance with company policies, procedures, and safety standards in all communications.
• Identify opportunities to improve customer experience and contribute feedback to management.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred.
• 2+ years of customer service experience, preferably in engineering, construction, or industrial sectors.
• Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
• Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
• Proficiency with Microsoft Office Suite, CRM systems, and remote communication tools (e.g., Teams, Zoom).
• Excellent problem-solving and organizational skills.
• A professional, client-focused attitude with the ability to handle sensitive information discreetly.

What We Offer

• Competitive compensation and benefits package.
• Remote work flexibility with opportunities for professional growth.
• Training and development programs to enhance skills and career advancement.
• The opportunity to be part of a global leader in engineering and construction projects.

TECHINT Engineering & Construction is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.
• Customer Service Representative Requirements:
• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.

• Experience working with customer support.

  
  

Bisco Industries, Inc., ranked among the Top 25 Distributors of electronic components and specialty fasteners in North America, is seeking motivated individuals to join our team as Customer Service Representatives. This role supports our mission to provide unsurpassed customer service, acting as a local presence and offering one-stop-shopping for clients in industries such as Aerospace, Communication, Computer, Fabrication, Industrial Equipment, Instrumentation, Marine, and Military. The position involves working closely with sales teams to ensure customer needs are met promptly and effectively.
Responsibilities:
• Customer Support: Provide excellent customer service via phone, email, and occasional customer visits, addressing inquiries, requests, and issues promptly. Every inquiry is directed to a trained professional who can provide quotes, feedback, or alternative product recommendations within four hours.
• Sales Support: Assist inside sales representatives and management in customer service and sales activities, including processing orders, expediting shipments, and ensuring timely delivery.
• Relationship Building: Develop and maintain strong relationships with current and potential customers to enhance customer satisfaction and loyalty.
• Record Keeping: Maintain accurate customer records and ensure an organized work environment to facilitate efficient service delivery.
• Coordination: Collaborate with sales representatives to respond quickly to customer needs, requests, and problems, ensuring a seamless customer experience.
• Industry Knowledge: Continuously learn about Bisco Industries’ products, customers, and industry trends to provide informed support and recommendations.
Qualifications:
• Experience: Prior customer service or sales experience is a plus but not required. Entry-level candidates are encouraged to apply.
• Skills: Strong verbal and written communication skills. Attention to detail and organizational skills are critical for success.
• Attributes: Demonstrated persistence or commitment in school, work, or community activities. A willingness to learn and adapt in a fast-paced environment.
• Education: No specific educational requirements are mentioned, but a BA/BS degree or relevant experience may be preferred for some locations.
• Motivation: A drive to excel and meet expectations in a customer-focused role.
Compensation and Benefits:
• Salary: Competitive hourly rate, with ranges varying by location (e.g., $30.35–$6.02 per hour for similar roles in Anaheim, CA; 29.60–$3 .40 per hour in Woodland Hills, CA).
• Bonuses: Monthly bonus program with potential earnings of $4 076–$6 115 annually, with no cap, based on performance.
• Benefits:
• Paid vacation (10 days after 1 year, increasing with tenure) and holidays, including a half-day on your birthday.
• 48 hours of sick time annually, which may be paid out if unused.
• Medical, dental, and vision insurance (HMO and PPO options), plus life, AD&D, and supplementary insurance programs.
• Matching 401(k) contributions (up to 6% of employee contribution).
• Tuition reimbursement program.

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

• High school diploma

Project management is the process of leading a team to achieve specific goals or complete deliverables within a defined timeframe, scope, and budget. It involves planning, organizing, and managing resources to ensure projects are completed successfully. This includes coordinating activities, managing risks, and communicating effectively with stakeholders. 
Here's a more detailed breakdown:
Key aspects of project management:
Planning: Defining project goals, scope, timelines, and resource allocation. 
Organizing: Structuring the project, defining roles and responsibilities, and establishing communication channels. 
Executing: Implementing the project plan, managing tasks, and tracking progress. 
Monitoring and Controlling: Tracking performance against the plan, identifying and addressing issues, and making necessary adjustments. 
Closing: Completing project activities, documenting lessons learned, and formally closing the project. 
Communication: Ensuring clear and consistent communication among team members, stakeholders, and leadership. 
Risk Management: Identifying potential risks, assessing their impact, and developing mitigation strategies. 
Resource Management: Managing all types of resources, including human resources, finances, materials, and equipment. 
Stakeholder Management: Engaging and managing expectations of all parties involved in the project. 
Different approaches to project management:
Waterfall: A linear approach where each phase of the project is completed sequentially.
Agile: A flexible approach that emphasizes iterative development and continuous improvement.
Lean: A method focused on maximizing value and minimizing waste. 
In essence, project management is a crucial discipline that enables organizations to:
Achieve their strategic goals.
Deliver projects on time, within budget, and to the required quality standards.
Improve efficiency and productivity.
Enhance collaboration and communication.
Adapt to changing requirements and circumstances.

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction. If you are a problem-solver with excellent communication skills and a passion for helping others, we want to hear from you!

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Assist customers with product information, order status, and issue resolution
• Process orders, returns, and exchanges accurately and efficiently
• Maintain customer records and update information as needed
• Collaborate with internal teams to address customer issues and improve overall customer experience

• High school diploma or equivalent
• 1-2 years of customer service experience
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Proficiency in Microsoft Office and CRM software
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity!

Position Overview

We are seeking a highly motivated Remote Customer Service Representative to join our global support team. This role is essential in ensuring seamless communication with our clients, vendors, project partners, and internal teams. The ideal candidate will provide professional, timely, and effective customer support while representing the values and standards of TECHINT Engineering & Construction.

Key Responsibilities

• Serve as the first point of contact for customer inquiries via phone, email, and virtual platforms.
• Provide information regarding company services, project updates, and general support inquiries.
• Assist clients and vendors in navigating company processes, documentation, and service requests.
• Coordinate with project managers, engineers, and administrative teams to resolve customer concerns efficiently.
• Track, log, and follow up on customer requests in line with company service standards.
• Escalate complex issues to appropriate departments while maintaining ownership of resolution.
• Maintain strong knowledge of TECHINT’s ongoing projects, services, and global operations.
• Ensure compliance with company policies, procedures, and safety standards in all communications.
• Identify opportunities to improve customer experience and contribute feedback to management.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred.
• 2+ years of customer service experience, preferably in engineering, construction, or industrial sectors.
• Strong verbal and written communication skills in English (additional languages such as Spanish, Portuguese, or Italian are a plus).
• Ability to multitask, prioritize, and work independently in a fast-paced remote environment.
• Proficiency with Microsoft Office Suite, CRM systems, and remote communication tools (e.g., Teams, Zoom).
• Excellent problem-solving and organizational skills.
• A professional, client-focused attitude with the ability to handle sensitive information discreetly.

What We Offer

• Competitive compensation and benefits package.
• Remote work flexibility with opportunities for professional growth.
• Training and development programs to enhance skills and career advancement.
• The opportunity to be part of a global leader in engineering and construction projects.

TECHINT Engineering & Construction is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
• Document all inquires, requests, resolutions, and follow-up tasks
• Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
• Display a courteous and empathetic attitude to all customers
• Perform research to answer customer inquiries and requests
• Grow existing customer accounts through exceptional customer service and effective sales techniques
• Meet quantitative performance metrics as outlined
• Keep customer accounts current by updating databases during calls

• High school diploma or general education degree (GED) required
• 1 year of customer service experience
• Experience working with inbound and outbound calls, customer retention, and inside sales preferred
• Proficient in Microsoft Office
• Excellent interpersonal and communication skills
• Comfortable working in a high volume role
• Demonstrated ability to prioritize tasks and manage time efficiently
• Basic computer skills in various software and web-based applications.
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