96,393 Delivery Services jobs in the United States

This role will provide strategic leadership to optimize processes and drive excellence in integrating partner and industry solutions into clients' payroll and human resources operations. Your role involves steering multi-project programs to enhance the customer experience and amplify the value of our partners' products. You will blend program and project management with exceptional communication skills to lead and develop a diverse, remote team effectively. Additionally, you will play a key role in supporting sales efforts by leveraging your expertise in Human Capital Management (HCM) products and services to drive revenue and client satisfaction. As a strategic leader at PayTech, you will play a pivotal role in shaping and executing our vision for client success and operational excellence.

OBJECTIVES OF THIS ROLE

• Effectively lead and optimize organizational performance by developing Consultants; defining roles and development targets, executing talent development programs, proactively recruiting and contributing to retention strategies, and aligning delivery targets with measurable metrics, ensuring sustained growth and excellence across all operational areas.
• Maximize operational efficiency and profitability leveraging technology for capacity forecasting, standardize processes to increase delivery velocity, mitigate risks effectively, and drive project profitability through strategic management and optimization.
• Drive business growth and competitive advantage by expanding relationships with partners, customers, and prospects, proactively monitoring industry and market trends, and consistently delivering an elite customer experience.

RESPONSIBILITIES

• Team Leadership & Development
  : Lead the recruitment, development, and empowerment of a high-performing team of HCM Consultants. Design and implement strategic training programs, support career growth, and drive performance to align with organizational goals.
• Partner Leadership
  : Establish key relationships within PayTech partner organizations; focus on key Partner initiatives, alignment with PayTech strategy, and compliance to partner standards and metrics; support business development opportunities, delivery assurance reviews, and quarterly business meetings.
• Collaborative Partnership:
  Partner with PayTech Sales and Solutions Engineers to identify strategic opportunities, refine project scopes, confirm client requirements, and manage change orders effectively.
• Strategic Relationship Management:
  Cultivate a culture of critical thinking and conflict resolution. Lead by example to build and maintain trusted relationships with clients and internal teams, ensuring a collaborative and innovative environment.
• Program & Project Oversight:
  Provide strategic direction across program and multi-project lifecycles. Ensure successful client experiences by overseeing project execution, managing stakeholder expectations, and driving client satisfaction.
• Account Growth & Management:
  Identify and manage 'Prestige' client accounts to enhance lifetime value. Continuously gauge client and partner sentiment, maintain status awareness, close feedback loops, and identify new business opportunities and referrals.
• Cross-Departmental Collaboration:
  Work closely with other departments to craft and execute strategies aimed at improving customer satisfaction, optimizing service efficiency, and achieving broader business objectives.
• Corporate Strategy Alignment:
  Champion the adoption of corporate goals, productivity targets, and revenue objectives. Utilize data analytics and business acumen to drive efficiencies and support strategic decision-making.
• Continuous Improvement:
  Conduct regular analyses to recommend solutions for operational improvement. Develop comprehensive business plans, prepare strategic reports, and track key performance indicators (KPIs).
• Data Management & Compliance:
  Ensure effective data hygiene related to project schedules, productivity targets, and financial margins. Enforce compliance with corporate tools and processes to meet Pay Tech targets.
• Flexibility & Availability:
  Be prepared to work beyond standard hours and travel as necessary to fulfill job responsibilities.
• Additional Responsibilities
  : Undertake other duties assigned to support the organization's broader objectives.

KEY SKILLS FOR SUCCESS IN THIS ROLE:

• Adaptability:
  Demonstrates a high level of flexibility in navigating shifting priorities and evolving project landscapes. Effectively manages multiple tasks and competing demands, ensuring that resources are allocated efficiently to meet organizational goals.
• Assertiveness: Exhibits a proactive approach and strategic mindset, leveraging robust leadership and relationship management abilities. Capable of driving team performance through effective motivation, decision-making, and conflict resolution.
• Communication: Possesses outstanding active listening and communication skills, adept at delivering clear and tailored messages to diverse audiences, including team members, stakeholders, and senior executives.
• Initiative: Driven and self-motivated, with a strong capability to independently explore new opportunities and identify additional resource needs to support organizational growth and efficiency.
• Composure: Maintains poise and clarity under pressure, utilizing logical problem-solving skills and self-awareness to navigate complex and high-stress situations effectively.
• Curiosity & Continuous Learning: Demonstrates a commitment to continuous learning and staying abreast of industry developments and compliance requirements. Engages in thorough root cause analysis and inquisitive problem-solving to drive innovation and improvement.

MINIMUM QUALIFICATIONS:

• Experience & Expertise
• At least five years in an HCM consultative leadership role, focusing on partner and client relations, and business development.
• Functional understanding of project management methodology
• Demonstrated understanding of varied customer industries, business goals, technology needs, and experience with multiple HCM platforms.
• Ability to execute discipline across processes, understand business impacts, and recommend sound solutions.

• Demonstrated ability to support the development and growth of services practice, including resource forecasting, budgeting, and strategic staffing.

• Personal attributes

• Demonstrates reliability and credibility, inspiring confidence among peers.
• Employs a growth mindset, consistently pursuing incremental skills and alternate approaches.
• Remains calm under pressure, demonstrates exceptional emotional intelligence, and embraces challenging opportunities.

• Leads in adaptability, with the ability to adjust strategies when needed.

• Communication & Interpersonal Skills

• Excellent communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with employees, partners, clients, and peers.

• Proactive nature, excellent organizational skills, and attention to detail.

• Creativity & Innovation

• Must have a creative mindset, comfortable driving out-of-the-box or innovative solutions; a "change agent" that directs us and our clients to new opportunities and perspectives

• Technical Proficiency

• Proficiency in MS Office products
• Expert functional knowledge of multiple payroll-related systems and their architectures

PREFERRED QUALIFICATIONS:

• Project Management
• Project Management Professional (PMP) certification or formal education is beneficial
• Technical Proficiency
• Familiarity with Smartsheet, Salesforce, Certinia (FinancialForce), Services CPQ, and Contract Lifecycle Management (CLM) preferred

Note:
This position requires travel, including the ability to lift luggage weighing up to 50 pounds. When not traveling, this position must be able to remain in a stationary position at least 50% of the time.

Why
SailPoint?

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone's really nice. That's what people say about SailPoint. We're known as the company where everyone wants to work, and we have the awards to prove it. If you're passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team.

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT.  Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more. 

Experience a small-company atmosphere with big-company benefits

• Comprehensive medical, dental and vision plans

• Paid holidays and a flexible vacation policy

• Great technical and career growth opportunities

Who you are?

You are a passionate operations professional who thrives on driving revenue growth through data driven strategies. You have a positive attitude, bring a high level of energy with you every day, and have a strong attention to detail. You are comfortable working in a fast-paced environment that requires the flexibility to work with moving targets and changing requirements. You bring 5 or more years of professional experience working in an operations role with a strong understanding of professional services business and metrics. 

What you'll do?

SailPoint is looking for a Delivery Services Operations Manager to support our global Delivery Services organization.  Reporting directly to the Senior Director of Global Delivery Services Strategy, you will play a pivotal role in supporting the Delivery Services businesses, ensuring initiatives are executed efficiently and effectively. This role will work with Professional Services, Recurring Services, and Success Acceleration Services to support both day-to-day and strategic initiatives. This role will involve working with CRM and PSA tools to keep records up to date, forecasting accurate, and manage recurring services . Within the first month, you will be familiarized with the SailPoint business and introduced to your job responsibilities by shadowing team members and taking over some tasks. Within 2-3 months you will have taken over major reporting and data preparation functions and start to operate independently to coordinate recurring services renewals and forecasting. After 6 months you will have taken ownership of all major analytic functions of the Strategy Operations Manager role with respect to forecasting and renewals activities. 

Responsibilities:

• Creating, managing, and driving annual revenue and cost forecasting
• Coordinating, tracking, and reporting on delivery services revenue renewals across multi-functional teams
• Analyzing current processes and workflows to identify areas for improvement and implement best practices.

• Leading initiatives to streamline operations, reduce cycles, and improve service quality.

• Managing reporting and analysis of delivery services key metrics including sales, revenue, and margin

• Assisting regional leads and business owners with quarterly business review reporting and analysis

• Managing data and presentations for executive briefings and quarterly business reviews

• Coordinating with other departments, including Sales, Customer Success, Contracts, and Finance, to ensure seamless processes

Requirements:

• 5+ years of experience in professional services operations
• Exceptional Microsoft Excel skills
• Proven track record of successfully managing complex projects and driving operational excellence
• Strong understanding of Professional Services business models and client service delivery
• Excellent communication and interpersonal skills.
• Ability to analyze data, develop insights, and make data-driven decisions.
• Proficiency in project management tools and software such as Salesforce, Certinia (formerly FinancialForce), and CPQ.

• Strong problem-solving skills and the ability to work under pressure.

• Proven skills at cultivating strong working relationships and working well within a team to learn and share knowledge.

Education:

• Bachelor's degree or equivalent experience (Business degree a plus).

We are an equal opportunity employer and value diversity at our company. We do not discriminate
on the basis of
race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):

$89,500 - $27,900 - 166,300

Base salaries for employees based in other locations are competitive for the employee's home location.

Benefits Overview

1. Health and wellness coverage: Medical, dental, and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children

5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.  

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.  NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

One of North America's largest transportation brokers is seeking to contract with Delivery Service Providers using cars to make medical deliveries in the SUNRISE, FLORIDA market. Contractors will have to provide proof of LLC/INC/CORP filed with the state. Do you have an LLC? If not, you would need to obtain this before you can start your onboarding. Please send an email to with your first and last name, location, and a copy of your Articles of Formation for your LLC.

Looking for STAT/On-Demand drivers. Requires to be on-call for the day. Job come our randomly throughout the day.

Opportunity offers:

No earnings cap

Excellent rates and density

Weekly settlements

Local and long distance area deliveries

Standards:

SPEAK AND UNDERSTAND ENGLISH

Age 21 or over

Prior delivery or courier service preferred

Your Owned or Leased Vehicle: Car

Availability to service different times

Ability to lift up to 50 lbs

Smart Phone

Valid driver's license

LLC (Proof of Articles)

Job Type: Contract

Pay: $ $200.00 per day

Work Location: On the road